Important Announcement
PubHTML5 Scheduled Server Maintenance on (GMT) Sunday, June 26th, 2:00 am - 8:00 am.
PubHTML5 site will be inoperative during the times indicated!

Andrew Download
  • 0
  • 0
Battling with Customer Service: How to Win the War, Part 2 of 2
If you have already read Part 1 of attling with Customer Service: How to Win the War,?congratulations! You are halfway to becoming a pro. Follow these last five steps and you will be on track to bending the minds of customer service representatives everywhere. Without further ado?6. Donot drink and dial.It seems like a good idea at first; the mind says no, but the six-pack says yes. You have had a great relationship for years. Why throw it all away over a silly dispute? You decide to pick up that phone, one last time, and see if they realize what they are missing. Has this logic ever worked? Here a hint: no. Calling customer service in an obviously altered state of mind will cause your pleas to fall on deaf, yet slightly amused, ears.

Like this book? You can publish your book online for free in a few minutes!

Create your own flipbook
View Text Version Likes : 0
Category : All Report
  • Follow

  • Upload

  • 0

  • Embed

  • Share

Battling with Customer Service: How to Win the War, Part 2 of 2