Leading. Change.
50% of Gen X consumers say their in- store experience is most influenced by the ease of navigating the store (PwC, 2019). ScreenVend’s efficient digital shopping experience means a whole new world of retail dynamics in store. Irish consumers are the biggest international online shoppers in the world, meaning that retailers are missing out by not making it sufficiently easy and efficient for shoppers to buy locally in store (Irish Times, 2018) Digital screen shopping experiences in other industries has proven successful, allowing the personalisation and elevation of the customer experience. The customer’s perception of the quality of the product they are getting changed for the better as a result of this sophisticated, digital shopping experience (New York Times, 2016)
GENERATION 2 CAREPLUS DELIVERS • Robotics • ScreenVend Technology • Value adding labour model • Stock management • World class customer service • Ehance • Digital Retailing • Digital learning platforms • Healthcare services programme • Performance and Business intelligence tools
SCREENVEND SYSTEM THE CAREPLUS GEN2 PHARMACY USES THE SCREENVEND SYSTEM, WHICH OFFERS MULTI-CHANNEL OPPORTUNITIES. Digital Self Helpful Patient Select Experience Sta≠ Safety With customers familiar with purchasing on-screen with online retail, this in-store experience mirrors and supports easy product selection and recommended sales opportunities. The system is designed to recreate the on-line experience in store, with the added bonus of helpful staff available to answer questions as they arise. The effect is to empower the customer to buy but maintaining patient safety required in the pharmacy environment.
The screens and dispensing system are linked to a large Gollman robot, which distributes the chosen products to the point of sale via a specially designed chute. The robot can store up to 20,000 individual items in an incredibly efficient manner, all of which are accessible through a click on the screen.
ScreenVend Benefits to the CUSTOMER • Easy to use Screen displays • Self service • Simple Navigation • Enhanced Product information • Helpful Product recommendations
ScreenVend Benefits to the PHARMACY • Sales & Profit Growth • Dispensing errors eliminated • Stock Management • Labour e∞ciencies • Improved Working capital • Leading edge pharmacy design
GET IN TOUCH JERRY MCDONNELL HEAD OF BUSINESS DEVELOPMENT +353 87 715 5034 jerrymcdonnell@navi.ie
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