HYELLA SIMULATION STATUS REPORT-13th-Nov-2021.docx

HYELLA IMPLEMENTATION SIMULATION November 16, 2021 SENT BY NISA PREMIER HOSPITAL HYELLA LIMITED SIMULATION STATUS REPORT SENT TO November 16, 2021 NISA PREMIER HOSPITAL Document Details Project Details HYELLA IMPLEMENTATION Document Title NISA PREMIER Project & DEPLOYMENT Submitted To HOSPITAL SIMULATION Title NISA PREMIER HOSPITAL (Position & Signature) STATUS REPORT DR AFEBUAMEH Client OGBESOR (PhD) (HOD ICT) Prepared by: LOUIS EJEH Reviewed LAWRENCE OGBUITEPU by: 1 | Page

HYELLA IMPLEMENTATION SIMULATION November 16, 2021 TRAINING REPORT 3 KEY NOTES 1 FEATURES IMPLEMENTED 6 2 | Page

HYELLA IMPLEMENTATION SIMULATION November 16, 2021 SIMULATION REPORT ATTENDANCE FOR SIMULATION PROCESS ON THE 13TH NOV. 2021 S/N ATTENDEES 1 NISA Practitioners (End users) 2 NISA ICT Team 3 HYELLA Limited Team (Facilitator) 4 NISA Management 3 | Page

HYELLA IMPLEMENTATION SIMULATION KEY N S/N Description/Observations  Status (Pending, In-Progress, Existing, Done) SIMULATION PRO 1. How HMO patients can be billed for Existing services that are not covered and how they can unbilled patients for services that are requested. 2. Request time and receive time should Existing show the history of patients managed care attended to. 3. Ability to request for code and approval of Pending a service or services prior to the patient visit (1week) to the hospital for a service or services (Appointment Module). 4. Vitals signs should show at the top of the Pending consultation note, so that the doctors do not have to be looking for the vitals. 5. Opening of a new tab should still retain Pending the current page, it is currently redirecting the user to the landing page. 1 | Page

November 16, 2021 NOTES Classification Remarks (Resolution, Configuration, Further Review, Development) OCESS (6TH NOV. 2021) Configuration The “Private Tariff” button transfers the bill to the patients’ ledger. Resolution Development Development Development

HYELLA IMPLEMENTATION SIMULATION 6. The environment of the consultation note Existing should be replicated on ward round. 7. Prescription history should show the drugs Existing that were prescribed, currently they have to click on view details before they see the drugs that were prescribed. 8. The registration fields should be In-Progress rearranged, that is all the required fields should be at the top while the fields that are not required should be at the bottom. 9. The cashier should be able to capture In-Progress registration together with pending services, with that the patient back and forth movement will be greatly reduced. 10.The Trade and other payables category Existing link of the Current Liabilities in the Trial Balance does not display any transactions yet shows opening balance of over sixty million (60,000,000). 11.Display of double investigation queue Pending under the Outpatient Module when filtering by status. 2 | Page

November 16, 2021 Configuration Configuration The use of the “EMR” button or Resolution “Summary” tab displays all the patient’s encounter history in detail or summary view. An update will be made on the server as soon as this feature has been implemented. Development A “New” label will be affixed to new Resolution patients and their current balance displayed to enable the cashier identify newly registered patients and capture the registration fee as deposits. The service has been rendered, hence cannot be displayed under pending services. Several test cases are made to observe this anomaly. Resolution

HYELLA IMPLEMENTATION SIMULATION 12.Ability to Book appointments for a patient In-Progress to a department and not a particular doctor. 13.Generation of doctor-wise revenue Pending reports. 14.Negative Closing balance identified under Pending direct revenue for services (Statement of Comprehensive Income Enterprise). 15.Access to view all approval movements Existing for requisitions by procurement officers. 16.Registration fee has no note (Statement of Pending Comprehensive Income Enterprise). 17.The “Customer” field filter does not filter Pending the Financial Performance Report on a patient-to patient basis. 3 | Page

November 16, 2021 Development Development Resolution Configuration This is controlled by the access role Resolution module. Resolution

HYELLA IMPLEMENTATION SIMULATION S/N Description/Observations  Status (Pending, In-Progress, Existing, Done) SIMULATION PROC 18.Flagging deceased patients for Inpatient. Pending This implies a button should be integrated to trigger death of admitted patients by doctors. 19.Display of Private Tariff button to edit bills Existing of services not covered by HMOs due to conditions. 20.Anomaly experienced with the Advanced In-Progress Search button on the Datatable. 21.Ability to refer HMO Patients to a different Existing hospital. 22.Additional request button to automatically Pending append the previous request for code initiated by Managed Care. 23.Ability to configure Private Paying Patients Pending to an Insurance Tariff (International Insurance) once admitted. 4 | Page

November 16, 2021 Classification Remarks (Resolution, Configuration, Further Review, Development) CESS (13TH NOV. 2021) Development Configuration Resolution This displays a blank result for a valid Configuration query with data even after being refreshed and left active. Development Currently, the system enables that by Further Review modifying the current request and appending the add-ons. This is needed to cater for oversight from Managed Care.

HYELLA IMPLEMENTATION SIMULATION 24.Ability to initiate Top-ups for Pending comprehensive HMO services not covered by the HMO. 25.Automatic closing of Antenatal package, Existing which should be triggered by the doctor’s input (by clicking on a “deliver” button). 26.Display of mapped specific drugs to their Pending respective categories during dispense. 27.Restriction of the ability to select brands Pending on Generic drugs/classifications by Doctors. 28.Anomaly experienced with the debit and In-Progress credit balance of a patient financial statement. 29.Separation of bills for different ward rooms In-Progress during discharge. 5 | Page

November 16, 2021 Development To enable HMO patients make Development top-ups for desired comprehensive services not in the coverage plan. Development This would ensure the search results Further Review displayed are of a particular category and not the entire inventory. This input was made by a Pharmacist. Resolution The consultation/registration fee was Resolution observed to be missing its corresponding debit transaction.  Currently, if an inpatient was assigned to two different rooms (Room A & B) during admission the bill generated displays all the costs and ties it to the last room (Room B).

HYELLA IMPLEMENTATION SIMULATION FEATURES IM An update will be made on NISA’s Server today (16-11-2021) Account/Audit, Laboratory, Doctors and Billing) will be showca processes/functional operations. S/No Major Highlights 1. Modification of Cash Book Analysis report to filter by 2. time and Cashier. Integration of an “EMR” button to display all the patient encounters in detail. 3. Display of diagnosis, services, enrollee IDs and edit bill and diagnosis functionality on the claims form. 4. Ability to set separate coverage conditions for Inpatient and Outpatient services for HMOs. 5. Restriction of duplicate use of EMR number while registering a new patient. 6. Ability to set primary and secondary caregivers for Inpatients. 6 | Page

November 16, 2021 MPLEMENTED and some practitioners/end-users (Managed Care, ased on the new features and fine tuning made to their Module Remark y Report/Audit Search for Patient This functionality is displayed in Managed Care various modules such as Outpatient, Laboratory etc. for easy access of patient encounter history with few clicks. Managed Care Further development will be Outpatient accompanied Inpatient This condition is applicable to existing EMR numbers on Hyella.