Training of Trainers_TOT

What can be achieved throughbehavioural change? 51

From the U.S. Superior Energy Performance Program 52

From DNV in the Nederlands 53 53

From DNV in the Nederlands 54

Idle Electricity at Volvo 55

Non-Energy Benefits 56

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How did they achieve it? 58

ISO 50001 explanned on one slide  59

How would you describe your organisation’s energybehaviour? 60

What would the ideal energy behaviour be in yourorganisation? 61

Planning behavioural change 62

The steps in planning behavior changeCommitment Planning Implemen- tation Check Review Correct “Continual improvement is an unending journey” Sustain the Lloyd Dobyns Change 63

Commitment• Unique selling point for idea to top management: • What value will the project deliver? Case studies?• Support from top management: • Will someone be ambassador for the campaign?• Practical resources: • Budget, 1% of total energy bill • People • Service, IT, communications • Systems, do you already have communication channels ? 64

Commitment • Budget 65

Commitment Exercise• Discuss how you will secure commitment from top management?• What budget?• Which people will you include?• Which service, IT, communications will you use?• Which systems will you use for communication? 66

Planning• Assess the current situation: • How is energy used, what are the SEUs? • What does the staff know about energy consumption? • Questionnaire • Where is energy wasted? • Walk around the shop floor • Who is the target group? • What is needed to chance behaviour?• Establish a project plan including timeline• Set goals 67

Planning Set both numerical and soft goals 68

Planning Exercise• How is energy used, what are the SEU’s in the company?• What does the staff know about energy consumption?• Develop a questionaire, what 10 questions could you ask ?• Where are energy wasted in the company?• Who is the target group ?will there be more groups ?• What is needed to change behavior?• What goals could be set?• How could a project plan look ? 69

Implementation• Kickoff• When? Where? Who?• Who is responsible for what? Assign roles and responsibilities.• Campaign material Highlights for the What are we doing? kickoff meeting Why are we doing it? How will a behaviour change help us Who is leading the effort? Who else is involved? What key information do you need? What energy commitments have we made? What are our significant energy uses? Why are significant energy uses important? Why do your actions matter? What are the benefits of improved energy performance? Awareness is key to our success! What is next ? 70

Implementation • Examples of material 71

Implementation Exercise• Plan when? Where? Who?• Who is responsible for what? Assign roles and responsibilities.• Campaign material: what will you need? 72

CheckReviewCorrect• Assess the programme • Run questionnaire again, assess energy consumption. • Collect feedback. • VERY important feedback to management – like management review. 73

Check ExerciseReviewCorrect  How would you assess energy consumption?  How would you assess progress?  How will you provide feed back to top management? 74

Sustain theChange • ISO 50001 and behaviour change • New employees • People working for or on behalf of the company • Sustain • Continue communication – longer intervals • Include energy in SOPs • Think energy efficient procurement and design • Refresh posters – new design • Arrange competitions • Focus areas, idle consumption, electricity, heating, etc. 75

Sustain the ExerciseChange• How will you secure the campaign? 76

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Leadership and personality 78

Leadership Compass 79

Exercise FormatStep 1: Determine your work approachStep 2: Define your directionStep 3: Plan a vacationStep 4: Characterize work style 80

Step 1: Work Approach1. Review the 4 approaches to work – North, South, East and West.2. Determine which work style best describes you.3. Join your small group at the flip chart labelled with your compass direction. 81

North: The “Get It Done” Person 82

North: The “Get It Done” PersonApproach to work•Assertive, active, decisive.•Likes to be in control and determine the course of events.•Quick to act, expresses urgency for others to act quickly also.•Enjoys challenging people and situations.•Thinks in terms of the “bottom line”.•Likes a quick pace and the fast track.•Courageous, Ambitious, and Confident.•Perseveres – Not stopped by “NO”.•Goal-centered, ambitious.•Hardworking leader who is comfortable being in front.•Value Words – “Do it now!” “I’ll do it.” 83

South: The Nurturer 84

South: The NurturerApproach to work•Friendly, likeable team player.•Allows others to feel important.•Supportive, nurturing and caring toward colleagues.•Willing to trust others’ statements at face value.•Peace-loving, sympathetic, and helpful.•Feelings-based, trusts own emotions and intuition as truth.•Able to focus on the present moment.•Process-centred.•Generous, non-competitive and likes to build on the ideas of others.•Value Words: “Right” and “Fair”. 85

East: The Visionary 86

East: The VisionaryApproach to work•Innovative, creative and sees the big picture.•Very ideas-oriented, focuses on future thought.•Risk taker, adventurous, spontaneous.•Has insight into mission and purpose.•Looks for overarching themes and ideas.•Appreciates a lot of information.•Strong spiritual awareness, free-spirited, unconventional.•Likes to experiment and explore.•Value words: “Option” and “Possibility”. 87

West: The Analyst 88

West: The Analyst Approach to work •Seen as practical, dependable, and thorough. •Provides planning and resources to others. •Moves carefully, deliberately, and follows procedures and guidelines. •Uses data to make logical and analytical decisions. •Weighs all sides of an issue, balanced. •Introspective, self-analytical, focused, reserved. •Careful, thoroughly examines people’s needs in situations. •Works well with existing resources – gets the most out of what has been done in the past. •Skilled at finding the fatal flaw in an idea or a project. •Value Words: “Objective” and “Organized”. 89

Step 2: Define Your DirectionOn the flip chart:1.List what is really great about being your “direction”.2.List what is really hard about being your “direction”. You have 10 minutes! 90

Step 3: Vacation Planning1. Each group will plan a vacation. Describe the vacation including what, where, how and why. You have 15 minutes!2. Assign a spokesperson.3. Each group has 3 minutes to describe their vacation. 91

Step 4: Work Style1. Brainstorm the best ways to work with your “direction”. Choose the top 3 ways to work with your “direction”.2. Assign a new spokesperson. You have 10 minutes!3. Each group has 2 minutes to describe the top 3 ways to work with your “direction”. 92

Energy review exercise 93

Develop an energy review• You have 20 minutes to prepare an energy review for this factory, identify SEUs, possible drivers for energy consumption, make any assumptions you need. 94

Food Industry Heated area: 4.700 m2 Cooled area: 2.000 m2Products: sausages, liver pâté Produced kg of food Natural gas, room heating 15,442.193 kg per year 68.583 m3 per year 95 Natural gas, process 359.695 m3 per year Electricity 3,319.194 kWh per year Water 53.015 m3 per year

Boiler room: steam boiler + room General cleaning: 19.000 m3 of heat boiler. Piping and valves water used for cleaning (heated to 62°C with steam) Packing area. Products are filled CIP (Cleaning In Place): Heated into plastic bins and cartons. water, acid, alkaline fluid and Wrapping. detergent used for CIP, temperature varies Storage and distribution area.Stock area cooled down to 4°C. Steaming of vegetables. Thermal and mechanical Supply chain administration and treatment of oils and other management ingredients Compressor room. Compressed air at 7.5 bar. Heat from compressor used for water preheating 96

End of day 2• Wrap up on day 2 97

Day 3 98

Training Agenda Day 3Hour Session09:30 Non Energy Benefits11:30 How to understand an organization12:30 Lunch13:30 How to understand an organization14:30 ENPI Indicators16:30 End of day 2 wrap up and conclusion 99

Non-Energy Benefits (NEB) 100