10 Tips For Effective And Engaging Compliance Training Created by Michelle Weyant
1. Know Your Audience Knowing your audience is paramount as it will prove nearly impossible to design and develop effective online compliance training courses appropriate for them if you don’t. With information about their education, job experience, and more, you can avoid unnecessary information—and stick to what matters most.
2. Keep It Real When you can tie compliance training to real-world scenarios, employees will be able to better contextualize how their online training relates to their day-to-day work activities. For example, case studies and real-world benefit scenarios that reflect your audience’s work circumstances will help them develop a connection with the issues in a risk-free environment.
3. Mix It Up Employing educational diversity – visual, acoustic, and kinesthetic learning styles and beyond – can help accommodate diverse learning preferences. Consider incorporating different types of multimedia into your compliance training strategy, like visuals such as images and infographics, audio elements, gamification, simulations, and informative videos in order to avoid monotony, add variety to the training program, and address all potential learning needs and preferences.
4. Don’t Overwhelm Compliance training can often feel like drinking through a firehose. Employees are expected to absorb an abundance of information in a relatively short amount of time. Make information palatable and retainable by enlisting microlearning, breaking your content up into short, bite-sized modules.
5. Go Mobile Mobile learning gives employees the flexibility to access the training anytime from anywhere at the exact point of need, meeting learners where they are, and enabling them to switch between devices in order to continue their learning seamlessly.
6. Leverage An LMS An LMS can serve as a centralized data repository to hold training records, competencies, certificates and more, accessible whenever and wherever needed, and providing a summary of each employee’s real- time status, history, and future compliance training schedules.
7. Take Pulses Online surveys, questionnaires, and polls provide an opportunity for your learners to share opinions and voice concerns, as such information can provide invaluable insight into the minds of employees and offer the opportunity to identify the strengths and weaknesses of the current training strategy.
8. Give Nudges Some courses may require employees to re-take a training course after a specified time period in order to remain compliant. An LMS can allow you to send reminders—or nudges—to prompt learners to come back and re-certify on time.
9. Be Social Collaborative learning allows employees to work together, enriching learning through interaction with others. And with social media, learning can happen in an informal setting, at any time from anywhere. Social media can help encourage the exchange of ideas and knowledge while supporting collaborative work, all while content is organically and effortlessly churned by the users themselves— without expensive expert input.
10. Have Fun Anyone who’s said that compliance training can’t be fun has obviously not experienced the right compliance training. In fact, effective compliance training not only allows but also encourages an emotional connection between employees and their training.
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