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Developing You - August UpdateDid you know what Professional & Personal Development is available to you? Here's a sample of what's on offer this month.For a full list of Aberdeen City Council's development, visit our online calendar  (available in Google Chrome only) InductionEmployee Induction Managers InductionMonday 14 August 2017 09:00 -12:00 Monday 14 August 2017 13:00 -16:00Aimed at all new employees. If you are a line Aimed at all ACC managers, both new and existing.manager you are also required to attend Manager Aberdeen City Council is transforming. As we moveInduction. towards a leaner workforce, more digital ways ofBy the end of this session you will: working and a responsibility to engage with our>  See how the council is structured and how citizens on the way we do business - the nature of   decisions are made leadership will change.>  Hear about the council’s vision, culture and So what does a 21st century leader look like in    organisational behaviours and understand how Aberdeen City Council? Come along to this event    you fit in. which is aimed at all levels of managers to get clear>  Explore the Customer Charter and how it applies on your role in Shaping Aberdeen.   to your own role. >  Hear from - and ask questions of - leaders and>  Be clear on what you can expect from us and    innovators from across the Council.   what we expect from you in terms of health, safety >  Build networks and collaborate with other   & wellbeing    managers on real issues facing ACC.>  Know where to access development opportunities >  Find out how you can continue to upgrade your   and where to find further information    performance with our Development Programme.Click here to book your place Click here to book your place Masterclass System ThinkingTuesday 22 August 2017 9.00 – 17.00Wednesday 23 August 2017 9.00 – 17.00Friday 25 August 2017 09.00 – 17.00The environment we operate in is not easy – our customer needs are complex; the world isprogressively connected; the pace of change continues to increase and  that means there is agreater expectation on us to find cost effective, systemic and sustainable ways of delivering ourservices. This means becoming “system-wise” at a strategic and policy level is a key skill forleaders in the 21st Century.     Could your service improvement plan benefit from a rethink?     Are you finding it hard to use it as an active working tool?     Do the decisions of others impact on the services you deliver?If you answered, ‘yes’ to any of these question, this immersive one day session providesmanagers with the understanding, approach and tools needed to start re-imagining how you canapply a whole system approach to persistent or reoccurring problems.For more information contact Organisational DevelopmentClick here to book your place WorkshopsBeing Adaptive Working Through ChangeMonday 21 August 2017 13.00 -16:00 Thursday, 24 August 2017 09:00 - 17:00Tuesday 22 August 2017 09.00 -12:00Friday, 25 August 2017 09:00 -12:00 Are you expected to …Whether you see change as exciting or whether it causes Lead your team through a significant period of change oryou to feel a bit unsettled – as human beings we you currently leading your team through change?inevitably have some form of reaction to change. Someof these reactions are more helpful than others. Come along to Leading Through Transformation, whereThis workshop is all about exploring and understanding you’ll find out what you can do to make this a reality!change and the normal human reactions to it anddeveloping more conscious choices and approaches for The workshop will cover:responding to change.You’ll go away from the session feeling more in control >   Planning changeand equipped to work through the changes you’re >   Communicating change effectivelyexperiencing or future changes that come your way. >   Understand and appreciate individual reactions to     changeClick here to book your place >   Supporting employees through change >   Identifying and engaging with different stakeholders >   Dealing with resistance to change Click here to book your placeMS Word 2010 Performance MattersBeginners Level 1 Wednesday, 30 August 2017 09:00 -17:00Thursday, 24 August 2017 09:00 – 16:00This workshop gives you an overview of the tools that are Would you like your team to be one:available within Word 2010 to enable you to complete •         Where everyone knows what’s expected of themtasks quickly and effectively. •         Where they have a clear purpose and workUpon successful completion of this course, students will           together to get the job donebe able to: •         Who offer, receive and respond positively to•         Create a basic Word document           feedback•         Edit a document •         Who live the behaviours in everything they do•         Format text •         Who are motivated in their work•         Format paragraphs •         Who are high performing, solutions-focused and•         Insert a table          strive for excellence•         Insert special characters and graphical objects•         Control the page setup and appearance of a Word Performance Matters workshop covers:         document •         Why performance matters•         Proofread documents for accuracy •         How to use Performance Review and           Development (PR&D) flexibly for everyday Click here to book your place           performance management •         Gathering and rating evidence for PR&D •         Keeping your team motivated •         Making the behaviours a real part of “how” people          work, not just something they’re measured against Click here to book your placeModel for Improvement Bond Training SessionProgramme starts Thursday 17th August, 10-11.30am Wednesday 16 August 2017 09:30 – 11:00(weekly until Thursday 5th October)* Friday, 18 August 2017 09:30 – 11:00 Friday, 25 August 2017 09:30 – 11:00The Model for Improvement is a simple yet powerful toolfor accelerating improvement by applying a structured As you might be aware, we are the first council inapproach to change, whether applied to big issues or to Scotland to raise a ‘bond’ on the London Stock Exchangeimproving smaller processes and systems. to finance our ambitious plans for the city. While this brings great benefits to the city, it also hasThe 5-step Model for Improvement will provide you with responsibilities. the knowledge, skills and tools to deliver your ownimprovement project. For many people, the video will tell you everything youFor a taster of the topics, take a look at this YouTube need to know about the bond. If you are curious to knowvideo. more or need to know about the implications of being onFull information and further resources can be found on the insider list, then come along to a session to hearthe Community Planning Aberdeen website. more about the background to the bond and to ask any further question *Please note that this requires a commitment of 1.5 hours s you might have. per week for 5 weeks. <Not seen the video yet?Click here to book your place Click here to view it Click here to book your place Pit Stops Pitstops are short, sessions designed to refocus, refuel and re-energise your thinkingRESPECT Think Equality Smart MetersWednesday, 30 August 2017 09:00 – 10:30 Thursday, 31 August 2017 14:00 -15:00This Pit Stop is centred around a video called ‘Respect’ This Pit Stop is designed to give you a greater insightwhich features various scenarios in which ‘normal’ into changes and benefits being brought about by thebehaviour at work may actually constitute introduction of Smarter Meters in a domesticdiscrimination and/or harassment. environment.This Pit Stop will discuss these different scenarios and This Pit Stop will help you be in a position to give moreour perceptions of them to further our awareness and accurate and in depth information to both council tenantsunderstanding of equality and diversity in the and owners. Have a more informed understanding of theworkplace. products available for installation purposes.Further to this, we will challenge our own behaviour atwork and question the role we all play in ensuring Click here to book your spacefairness and respect for all. Click here to book your space Self Service DevelopmentThe Resource Hub is hand-picked content to educate, inform,inspire and make you think.This is a series of topics designed to support your performance by providing bite sized informallearning aids to allow for spontaneous, unstructured, self-service development. You'll find usefularticles, webinars, videos, online links and tools.eResources Toolkits Quick GuidesGetting Started with Motivation & Engagement Setting SMARTComputers Workforce Planning objectivesMaking change happen Developing Trust McCarthy’s Model ofPlanning change CommunicationSelf-Leadership Embedding our BehavioursOIL eLearning Our online eLearning portal is designed to give you the flexibility to access on-going development wherever you are and at your own pace. It saves you time, travel costs, and can be fitted into your busy work life. Take some time to look at the section of online courses available. Get in touchNeed more information? Get in touch with Organisational Development on 01224 52(3897) Email: [email protected]