Part 7: Read the incomplete dialogues. Fill in the missing parts. DIALOGUE 1 DIALOGUE 2 A: I’m afraid the line is……………. A: I’m terribly………… The manager at the moment. Can I take a isn’t………… at the moment. message? B: Sure. …………….you tell her I B: Can I………… a message? called and will call again at 3 p.m.? A: Sure. Go a head. A: …… I have your number, B: Could you………… the manager please? to return me a call this morning? B: It’s 087-233-7418. A: 087-233-7418. I’ll give her your A: Who’s………… and your number? ……………. B: ………… is Alex Percy from B: Thank you. United Bank. My number is 091-493- 0044. DIALOGUE 3 DIALOGUE 4 A: May I………… your name and a A: Hello. Can I………… to Chris phone number? Lawrence, please? B: This is Kate Rolling………... DHL. B: I can’t………… you properly. Will A: The…………’s very bad. Can you………… that, please? you ………… your last name, A: Can you connect me………… Chris Lawrence, please? please? B: It’s spelled R-O-L-L-I-N-G. My B: I’m……… You dialed the………… number is 086-733-2121. number.
Part 8: Read the incomplete dialogue. Use the information from the message to fill in the blanks. A: I’m afraid the………………… Telephone Message is in a meeting now. Would you like to hold? To: Sales Date 10/12/2014 B: Sure not. Could I leave a message? Please tell him I Manager …………….. A: Right. Can I ask who’s Caller: Ted Marvin Time 11.00 a.m. speaking? B: This is………………… from Company: Phone: …………………. My number is …………………. Nikon Inc. 081-433-6158 A: Thank you. I’ll give him your message as soon as he gets in. Phoned Will call again Returned call Call back Was in Wants to see you Sent a fax Came to see you Urgent Important Message: He asked for the information about new products and prices. Received by Jane Harrison
Speaking Task Directions: Work in pairs. Read the sample dialogue. Write a phone dialogue in the blank and complete the phone message. Role-play with your partner. A: I’msory.There’snoreply. Wouldyouliketoleaveamessage? ………………………………………………… B:Ofcourse.Canyoutel themanagertocal meback? ………………………………………………… A: Yes.MayIhaveyournumber,please? ………………………………………………… B: It’s 093-634-2882. ………………………………………………… A: Thanks.I’l makesurehegetsyourmessage. ………………………………………………… ………………………………………………… ………………………………………………… …………………………………………………
Telephone Message For Date: Time………… a.m./p.m. While you were out Mr. Mrs. Miss Ms. Of: Phone Fax Mobile Telephoned Please call Came to see you Will call again Wants to see you Urgent Returned you call Special attention Message: ………………………………………………… …………………………………………………………….. …………………………………………………………….. Message Taker: …………………………
Writing Task Directions: Read the sample email message. Write an email message to your teacher to introduce yourself. Make a draft in the blank. May I introduce myself? My name is …………………………………………… Erica Warren. My number is 086- …………………………………………… 561-7866.I work as an accounting …………………………………………… managerfor Home Stuff Thailand. …………………………………………… The company is based in Bangkok. …………………………………………… It is the big retail business. ……………………………………………
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