MiWay ThrowBack 2021/22

Actuarial Manager: Optimisation and CS Tell us about growing up in What do we not know about White River? you…? I grew up on a smallholding, on I did a lot of acting when I was in an 800-hectare plot in White high school and varsity. River. I enjoyed the space that the smallholding offered; my brother [Laughs] Ja, I know they are very and I often played cricket because different professions. I performed we were not restricted in terms of at the Grahamstown Arts Festival space. – not sure if it is still called that – and at the Pretoria State There was also wildlife such as Theatre. It was fun, I enjoyed animals and birds on the property myself. I stopped in my second and we were fortunate to experi- year of varsity because things just ence that. Over time it’s changed got too busy with my studies. substantially – it’s gone from just a smallholding to a full-on farm. I played Henry Higgins in After my dad passed away, my Pygmalion at the Pretoria State mom changed her career, and she Theatre and the production at the is now a macadamia nut farmer. Grahamstown Arts Festival was It’s been exciting to watch the called Five Men. In high school I trees grow and to witness the was in a few Shakespeare plays process of farming. She is about and in Matric I wrote and directed to start with the second major a play. harvest; I am so proud that my mom can fulfil her ambition of Do you have any advice for being a farmer! your MiWay family? Never give up on your dreams; Have you considered becoming hard work really pays off! a farmer? [Laughs] I actually did a year of farming when I took a gap year after school. My mom is Swedish, so I visited Sweden where I worked in a furniture factory during the day and on a cattle farm in the evenings. I soon realised that this was not the career for me; I’m not that great with my hands [laughs]. Maybe one day when I retire, I will do some farming on the side… but I must warn you…I’m not the greatest! [Laughs] MiStories - Geoffrey Clark 51

Ettiene Gertzen What do you do at MiWay? How long have you been at Where are you from? I am the Actuarial Manager for MiWay? My parents live in Rooihuiskraal, Sales and VAPS. I know that I started at MiWay back in 2016, which is 10 minutes from Kos- doesn’t sound like a typical shortly after I completed my mosdal, and I live in a complex actuary function, but I got into studies. And this is the first close to the Kosmosdal office. this role because I had an itch to company I worked for after varsity. I grew up in Centurion where I develop operational processes in I have been here for six years and I went to school and I attende the Sales department. Previously am still going strong. varsity at TUKS. I often joke that I was in the Pricing team and had I haven’t really gone far in life, the opportunity to work on some Let me tell you a funny story after if you judge me in kilometres! Sales projects. Shortly after that, I completed my studies, I went to [laughs] we saw a need to review Sales a few organisations for interviews more analytically. When the in search of a job. I’m not joking opportunity presented itself, I when I say, the interview at MiWay jumped at it. My main function is was the most difficult, by far! I was to seek opportunities to optimise convinced that I didn’t get the job. sales and sales processes. What do you do in your downtime? Right now, I am in full “Dad Mode”. My son, Ryan is turning three soon and he keeps me busy! I am blessed to also have a daughter who was born earlier this year, so between the two of them I have my hands full. So, if I am not chasing my son around on his bicycle, I am feeding, changing, or putting my daughter to sleep. Being a Dad is truly an honour and I am having the most fun I have had in ages. I am trying to live in the moment and enjoy every moment with them because as the cliché goes, ‘They grow up so quickly!’. 52 MiStories - Ettiene Gertzen

Actuarial Manager: Sales and VAPS Before you became a parent, how did you unwind? I am an avid fisherman so whenever I can, I go fishing. Two weeks ago, I took my son fishing and he really enjoyed it. Fishing is something that I try to squeeze in as often as I can because I enjoy it so much. Initially my challenge was to find a dam close by, but luckily, I’ve found a few spots. Modderfontein has an awesome dam for day fishing. My favourite fishing spot is in the “awabmtrisfniheIollsa’hlotyicmohtsreInhtowiennteavairsg,mremIigearmaeetsnam,.ed”n Free State - Allemanskraal Dam. My father and his brother grew up in the Free State and they used to fish there. In the same area there is a holiday resort called, Aldam Estate and it’s become a family tradition to visit the resort and fish once or twice a year. What is it that you enjoy about fishing? Fishing is the kind of sport that you either love or hate. There aren’t many people who enjoy fishing because it requires patience. Ironically, when I am fishing, I feel the most relaxed. Once I’ve cast a line into the water, I can happily sit back all day even if nothing bites. It’s my time to unwind and relax; I stare out at the dam and think. It’s a special treat when my dad joins me because we enjoy each other’s company. My dad and I have had some interesting encounters. When I was at varsity, I remember us going on a fishing trip for a week, and we didn’t catch a single fish! This happened twice [laughs]. MiStories - Ettiene Gertzen 53

MDointlehoamme Who was Dineo as a little girl? You’re right, I was little. In fact, I was so skinny so fast, I’d race the boys and ended up with the nickname, Ronaldo! [laughs]. I was a fearless extrovert kid, so I did everything under the sun. For someone who works in Is there a book that’s influenced I sang, I danced, I entered beauty the legal department, Dineo who you are today? pageants, short as I was! Or is it is fearless in sharing ‘not Robin Sharma’s ‘The Leader Who short as I am? [laughs out loud]. the proudest’ pics, all in the Had No Title’. And as a child raised by my name of keeping her workspace grandparents in a little town called fun, and creating a place people Given my Christian background, Lebowakgomo in Limpopo, I had look forward to every day. the principle of servant leadership, to learn to cook from the age of 9. “Essentially, we chase money for as Robin describes it, appeals to If, by the time the rest of the fam- a living, we may as well have fun me. I know what it’s like to have a ily got home and supper wasn’t while we’re at it, right...?” boss who de-motivates staff. So ready, my gran would ask if I was Yet ‘another self-confessed today, I want to not only influence disabled! Yyhhhuuu!! [laughs] extrovert to add to MiWay’s those around me, I want to inspire growing collection of extroverts’, them too. Dineo has only been with the company for three years, but she What are your pet peeves? says, she feels like she’s been Doors that are left open. here all her life, ‘that’s how good it’s been!’. Please tell my husband again, I hate doors that are always left open, from the kitchen to the bathroom to the bedroom. How annoying! I keep telling him he wouldn’t drive with his car door open so why…?? [Now I’m the one laughing, this is a very real annoyance for me too!] 54 MiStories - Dineo Motlhamme

Legal Manager You say you know how to shut down from work, so what do you do in your downtime? I love cooking! On Saturdays, you’ll probably find me making my famous ‘hard body’ chicken, that always has my family and friends begging for more. Oh, now here’s something not everyone knows about me: I binge watch any and every bit of reality TV I can find, all Saturday night, into Sunday morning! From the Real Housewives, to 90 Day Fiancé, even Basketball Wives. I tend to get too invested in them and I need to remind myself, it’s not my life. Not my circus, not my monkeys! [laughs] Who is your biggest inspiration, personally and professionally? My mother. Having been raised by my grandmother, I only got to know my mother much later in life. Oooh, my mother, she never quits, and believe it or not, at her age right now, she’s pursuing her matric certificate for the third time. My mother always says “As long as I’m not dead, I’m still valid. So, if you’re still alive, you have no reason to give up.” I also have a former boss, someone I still connect with to this very day. He’s great at offering me real perspective, telling me what I need to hear, even when it’s hard. If you could change one thing in our country, what would it be? To teach young boys, men, young and old, to shift their mindset about the role of women, the value of women, the purpose of women. Gender-based violence is what it is because few men are taught, from an early age to respect women. We matter. We are worthy. We are capable. We are strong. And if there is a culture that denigrates women, for the sake of culture, let me define my own. We find that in certain cultures, even women denigrate women. And we need to change that. Small steps, small actions, one step at a time. For example, we could start by offering the same school subjects to girls that are often reserved for boys. Small steps, small actions. Big changes, big outcomes. ata‘wewt“gehOtsveieaenekMuemarsbrasyirWen’tehsyhatioeny!”nr,gee, MiStories - Dineo Motlhamme 55

Dikeledi Sithole As clear as she is about her conduct on social So, while I was a full-time electrical engineer, I did a media, Dikeledi is just as sure that she never Project Management course, followed by one in thought she’d be the facilities manager at Facilities management and ever since I’ve never MiWay one day. looked back. At first, she says, she thought she’d grow up to be I’ve found ‘my thing’. It beats sitting in the basement, a social worker. No sooner had this bug bitten her, waiting for load-shedding or an aircon to break down, the desire for a career in aviation bit even harder before you see anyone or talk to anyone. [laughs] and Dikeledi was set on becoming a pilot. But after teachers commented on her seSotho articulation and Tell me about Dikeledi as a young child members of her church noted her Bible readings – what made you happy? par excellence, her sights were set on becoming a Back home in 42nd Hill in Harrismith, you’d find me newsreader. playing in the fields with my friends, not in front of the Much to her dismay, a newsreader gig would mean TV. Besides, not everyone had a TV back then. she’d need to become a journalist, a no-no for this And my contribution towards the battery that pow- naturally gifted Maths and Science learner. Dikeledi ered the ‘communal tv’ was 1c, for every viewing. finally gave in to her strengths and pursued a [laughs] qualification as an electrical engineer. Going to OK Bazaars as opposed to the local spaza shop meant you had arrived – only the rich could Where did your electrical engineering skills afford the huge supermarket. So, me, I’d go to the lead you? spazas for a teaspoon of peanut butter that I loved so I joined Bidvest in their call centre and was soon much. I couldn’t resist it and I’d often finish it before promoted to the technical call centre because of my getting home to spread it on some bread. qualification. Fielding calls with technical queries But today, yhuu, I can’t stand peanut butter! [she requires a keen insight on what clients may be seeing says under her breath, chuckling to herself]. in front of them. But oh, I hated working with equip- I remember going with my friends to collect water at ment! At least people are able to answer you when the river, and that river was our gathering place where you ask, “What’s wrong?” But machines or equip- we’d wash our socks every day, singing our favourite ment? Dololo! [laughs] seSotho songs, out loud! [she starts singing Then there was also the fact that I was the only something that sounds like Di Millionaire di-kiri-ri-ri woman working in a male-dominated field, so finding and starts laughing again] a seat at the table, having your voice heard, ku rough. Never mind that, the overalls and boots every day, it just wasn’t my thing! [laughs even louder] 56 MiStories - Dikeledi Sithole

Facilities Manager Is there one famous person you’d love to meet? Ja, Oprah Winfrey. I just want to ask her why she doesn’t want to marry a man she’s so clearly committed to, a man who keeps her happy. Mara why Oprah…? [laughs For the love of music, Ma Brrrrr and Oprah! The way I sing every chance I get. From the shower to the car to the car-park at the office, I love singing! And me, I love gospel music, so I have to mention Hezekiah Walker, Travis Green, Joyous Celebration and Brooklyn Tabernacle Choir. But my go-to is also my ringtone, a Ntokozo Mbambo song called ‘Umhlengi wami’ (‘my redeemer’). It reminds me that someone’s always got my back, whether I pray or not, whether I’m perfect or imperfect. Oh, I must say, those days I’d be in Soweto, whenever Brenda Fassie was in the area, and she’d see us kids playing in the streets, she’d get out her car, turn her music up and start dancing with us. She was so free-spirited and as a woman in those days, she was a powerhouse inspiration! MiStories - Dikeledi Sithole 57

Christine Engelbrecht How long have you been at MiWay and what do you do at MiWay? I have been at MiWay for 14 years and three months. I was part of the first 50 people that were appointed before MiWay launched, and I have been part of the furniture ever since. I started as a PA to the former Head of Sales, Riaz Cassim. After three years in that role, I moved to HR where I became an HR Administrator and then in 2018, I was promoted to HR Team Leader. 58 MiStories - Christine Engelbrecht

HR Team Leader When you started 14 years ago, how did you hear about the job? And how did you hear about MiWay? My aunt Cathy was Riaz Cassim’s right-hand woman. I was living with my aunt at the time when she told me about the opportunity. I went for an interview and I was then offered the job and I have been here ever since. What has it been like to watch MiWay grow over the years to what it is now? It has been quite a journey from the time that we started up until now. When MiWay first started the business was quite small and I knew everyone, and everyone knew me. As the company has grown, I have had to accept that I don’t know all the departments like I did and there are also lots of people that I don’t know. That used to bug me, but the I realised that the company needs to grow; and it’s been amazing to watch it flourish. What’s really made MiWay super awesome is its culture. I think it’s important for people who work at MiWay to fit the culture of the organisation. To grow with the company you need to understand and respect its essence and culture. MiStories - Christine Engelbrecht 59

Christiaan Potgieter Christiaan Potgieter says Before joining MiWay, What do you do in your that coming to MiWay what did you do? downtime? Who are you eight years ago helped To be honest before joining when you are not at work? ground him and fuel MiWay, I was a bit of a ‘wild child’. I am a very social person. his ambition. Since he’s been My wife and I enjoy socialising a with us, he’s been promoted five I moved between different jobs lot. We have a very big group of times. He attributes his success quite a bit. I worked primarily in friends and almost every weekend to MiWay’s ‘family’ culture. Sales, and although I always met there is a wedding, a birthday my targets, I was never driven to party or something happening. How long have you been at exceed them and be the best that MiWay? I could be. When I started here So, on weekends we are generally Just over eight years, I started in and moved to Retentions, I won very busy but when we do have February 2014. the Top Performer Award for two a gap, we love travelling. Since years in a row. November 2021 we have visited I started as an agent in the Client Zimbabwe, Botswana and Services department, then six For the first time in my life, I felt Mozambique. months later I was promoted to like I was very good at something Retentions. Three years and four and that encouraged me to work We don’t plan our trips in too months later I was promoted to even harder. much detail, we like to be a ‘Super User’ which is like a spontaneous and take things day Junior Manager. I have changed a great deal since by day. starting at MiWay - I have ambition Nine months later, I was and focus. promoted to Collections Team Manager and I was in that position for over two years before I got promoted to Business Collections Team Manager, and then Business Tech Team Manager, and from there I was promoted to my current role – Support Client Services Manager. So, it has been quite a journey, I have been in six different positions in the last eight years. 60 MiStories - Christiaan Potgieter

Support Client Services Manager MMuusscicle-M- aannd I played the guitar. I have been playing since I was 14 years old. I also play a bit of piano and some other instruments. I go to the gym four times a week and occasional- ly go mountain biking. I go to the gym every morning at 05h00 so I arrive at the office, awake and ready to work. While at the gym I do a bit of cardio and weightlift- ing. I like being healthy and fit and I find that working out regularly helps to clear my mind. I enjoy being in the outdoors and generally do a 20km mountain biking ride once a month. On your recent travels to Mozambique, Zimbabwe, and Botswana, did you drive or fly? We drove to Mozambique, which was absolute torture because it was a 14-hour drive from the border to where we were going. Zimbabwe and Botswana, we did in one trip. We flew to Victoria Falls for our anniversary, and from there we drove to Botswana. It was amazingggg!!! We both love the outdoors and being in the bush, so we were in heaven! You never know what to expect when you are out in nature and I like that. Three times a year we go to the Kruger National Park. Being in the bush gives me the feeling of being in the Garden of Eden. If you think about it, that’s what Centurion would be like if there were no people or develop- ments. MiStories - Christiaan Potgieter 61

LCahwarrleenncee Charlene Lawrence, Girl, I was at year desk earlier, General Manager for please explain why you have so Broker Distribution, many Batman figurines? describes herself as a [Laughs] I would like to consider fierce and fearless empath, who myself as Batman. I am Batman! has a fetish for Batman. Yes, People have asked me why not you read right, Batman – she Batgirl or Batwoman? And my has loads of Batman figurines answer is that there is no one like on her desk. [I know it sounds Batman and I don’t want to be weird but keep reading.] Having a watered-down version of him. been at MiWay for eight years, Batman stands up for what is Charlene talks to us about work, right and gets stuff done. I may her Batman fetish, her passion not have Bruce Wayne’s mon- for F1 and why she would move ey [laughs] but I definitely have to Russia. [Yoh, imagine Putin as Batman’s work ethic and moral your president!] compass. I am a massive Batman fan. [You go girl!] I am Batman! People have Have you always been a fan, asked me why even as a child? not Batgirl or No, believe it or not, when I was Batwoman? a child, I was afraid of Batman. I And my used to have nightmares that he answer is was sitting in the corner looking there is no one at me through that mask. Then like Batman fast forward to when I was old- and I don’t er, and my obsession kicked in. want to be a It all started when we went on watered-down a camping trip with a couple of version of him. friends a few years ago and I was playing a prank on someone – just a disclaimer there was something stronger than soft drinks involved. I jumped out from behind the toilets to scare him and shouted, ‘I am Batman!’ Since then, the Batman thing stuck. 62 MiStories - Charlene Lawrence

General Manager Broker Distribution For birthdays and Christmas, or What kind of books do you You spoke about travel earlier, whenever there is an opportunity enjoy reading? what’s your idea of a perfect to receive a gift, I get a Batman It depends on my mood. I usually holiday? figurine from my friends. So, I enjoy self-help or motivational My partner and I went to Russia decided to display them all on books but if I really want to switch in 2018 and that set the bar for my desk. [If you have the off, I enjoy crime novels by James a perfect holiday. In Russia we opportunity go to the Brokers Patterson. I recently read When went to Moscow and then caught section at Kosmodal, Charlene’s the Crawdads Sing by Delhia a train to St Petersburg, which desk is not hard to miss.] Owens, which was amazing. I was was absolute chaos because completely hooked and couldn’t all the signs, ticket details and Describe yourself in five words. put it down; I finished it in two announcement were in Russian! Batman, fierce, fearless, days. But I enjoyed St Petersburg, the ambitious, and small-hearted. people were very friendly, and I In Afrikaans they say: ‘Jou hartjie I hear that you are an F1 fan. had the best burger in the world. is net so groot’ which when Which team do you support? I would actually move to Russia translated means that I am I am a massive F1 fan, and I love after that experience because I sensitive, and I would classify Max Verstappen and he of course enjoyed it so much. myself as an empath. I am very races for Red Bull. When there is attuned to other people’s feelings. a race on, I am usually jumping up But that’s a side of me that not a and down and screaming at the lot of people get to see because TV. I am sure my neighbours think I don’t advertise it [laughs]. someone is getting murdered in my house because of the way I In the movies, Batman never carry on. Even my cat runs away. takes time off, what do you do I started watching F1 when I was to relax? You can’t always be a child because my dad was a fearless and saving the world? fan, and he would watch races I don’t really take a lot of religiously on Sundays. I wasn’t downtime but when I do, I love that into it, I just watched it reading, watching series and because of him. going to new restaurants. I am a big foodie, I love food! And when the opportunity arises, I love travelling. My favourite restau- rants in Joburg are Cesco’s a Portuguese restaurant in Midrand. While they specialise in seafood their ribs are to die for! It’s the only place where I will eat ribs in public using my hands. [Hayi girl, you can’t use a knife and fork to eat ribs.] I promise you those ribs will change your life. MiStories - Charlene Lawrence 63

Salesh Behari Not many men, never mind boys, can say they’ve peeled a 10kg pocket of potatoes. For a wedding, nogal. But this bra, he’s done it! He defines his department as the engine of MiWay, the business driver. I like to think of it as the warmer drawer that was attached to those old ovens. But not like the warmer drawer in our house, the one in our house was used as storage for pans and lids, it was never, and I mean never used to keep the food warm! What influence did your upbringing have on the person you are today? My dad played an incredible role in my life, and although he passed away eleven years ago, he still has an impact on the way I live, the way I interact with others, and well, everything I do. He was always positive, regardless of just how rough things got. I grew up in Phoenix, where it could get rough. And it did. But he was rock-solid. He never got fixated on the negative stuff. Obstacles were things to be overcome, not things to hold one back. Speaking of which, my dad faced so many giant obstacles after a major car accident which saw him going through reconstructive surgery over a period of six months. He became iron man, literally with metal plates in so many parts of his body, including his face. It meant he’d always have trouble going through those machines at the airport, setting it off, with just his face…hahaha ha ha! I can’t be Iron Man, but I’m trying! 64 MiStories - Salesh Behari

Sales Manager What does family mean to you? Listening. Acceptance. Patience. Love. In our home, it was just my sister and me. And I have to confess, while I really did love her back then, and I still do today, there was a constant rivalry between us to be the favourite in the family. In some respects, I probably was. I was the eldest grandson after all…! [laughs]. I must tell you, I come from a big family. My paternal granny had nine brothers and two sisters, and my maternal grandfather had seven brothers. No TV back then, so our family gatherings were big! With so many different people, of different ages, you learn a lot about navigating a diversity of personalities and perspectives. About acceptance and patience. My favourite memory is that one time my granny forced me to sit with her, while she watched me peel a 10kg bag of potatoes for a wedding. At the time, I didn’t know why she insisted that we ‘do this together’, but oh, the stories she told me, the wisdom she shared with me…what a day! Looking back at that moment, I love her even more for it. So ja, for me, family means acceptance, patience and love. And of course, a whole lot of listening like I did while on potato-duty, a task I found myself bragging about afterwards, to anyone who would hear me…hahaha ha ha! I enjoy cycling, jogging and I play professional volleyball, which doesn’t always make my wife happy because it means I’m out a lot. Um, what else is there…? MiStories - Salesh Behari 65

Nox Dhladhla Team Leader: Client Services yYoouurssaeylft-heastteeexmercisisseuehsel–pheodwyo?u overcome [laughs] As a child, at home and at school, I was one person who was teased a lot. Firstly, because of the way I walked, other kids found it funny. And they were mean about it. Secondly, I used to suck my thumb, even through high school. This meant that I had protruding teeth, so I hardly ever smiled. Really, it was so bad that I was given the nickname ‘Referee’….yyhuuu! My Life Orientation teacher pulled me aside one day, and told me that I had a great smile, and that I should use it more often. It sounds crazy, but that one chat, that one comment, it changed everything for me. I started feeling more confident, not only in my smile or my unique walk, but in myself as a person. 66 MiStories - Nox Dhladhla

Client Services What’s the last great family Chatterbox, netball star, fitness What makes you proud as a memory you’ve made? fanatic …what else do you love young Zulu woman? This year, that day was Heritage doing? What I love most about Nguni Day. The family gathering is big Look, I used to play a bit of people is that subscribe to part of our tradition, and really, our volleyball but wasn’t anywhere ‘umuntu ngumuntu ngabantu’. gathering can include anything close to the star I was on the from 80-100 people, on a normal netball courts….hahaha haha. It’s not cliché for me, or for those day! Our ‘ukugida’ (welcome) cer- who hold onto these values…I am emony is our special welcome to On a serious note though, my because we are. everybody present, we sing and friends and I can chat for hours. dance, and take a shot of either I mean, hours and hours. I love that it takes a village to raise Klipdrift or Gordon’s to a child, that every sister is our acknowledge and accept the But we also enjoy watching sister, every son or daughter is our welcome…oooh, I love, love, movies. Can you believe I’ve son or daughter. love it! watched all eight Harry Potter movies, over and over again? It’s beautiful that we are able to We meet at indlu nkulu, the main I can’t stop. live and raise our families, raise house in Katlehong and eat all our homes in that way. the usual stuff…jeqe (dumplings), Another movie I won’t stop stamp (samp and beans) with watching is The Devil Wears cabbage or spinach. And goat, Prada. And no, I’m not the Meryl sometimes. Street Miranda Priestly character. I have a friend who went to a traditional ceremony and enjoyed I’m totally Andrea, climbing, a whole lot of goat. He went working, pushing her way to home to his wife who told him he the top. smelled like a goat! Hahahaha haha haha ha….yes, that’s true! MiStories - Nox Dhladhla 67

Letitia Steyn Senior Underwriter: Commercial Insurance & Key Individual for Business Insurance As someone who joined Are you still Learning? Even Some call me the MiWay family ‘at the though you’d lived for 50 years ouma or tannie. ripe young age of 51’, and a bit? Some even call me Letitia sounds like she Ja, you can teach an old dog new Felicia! Jong, even couldn’t possibly be older than tricks. [laughs out loud] if they call me 21. Lag bietjie hier, lag bietjie Oupa, I don’t care. daar (a little laughter here, a little The old company I’d come from, As long as people laughter there), she’s a bundle, when you were older, you knew know they can call a bucket-load, no actually, she’s better, you knew it all. on me. I’m here.” a one-ton truck bursting with positive energy. Here at MiWay, I’ve been humbled by how much I could While she’d come from what still learn, especially, when I she calls a traditional insurance refused to adopt that old-school company, nothing prepared way of approaching those her for the culture shock she’d younger or less experienced than be faced with at MiWay. Or the me. See, it’s easy to fall into that growth she’d experience. trap of looking down on others, but sjoe, I’ve learned so much! It’s your first few weeks, your Because I was willing to see first few months at MiWay, tell things from a different me what happens every day to perspective. shock you, every time you walk through the doors…? When I look back now, and see In all my years of working, I’ve how so many of my people, my never worked for a company so team members have grown, it values-driven, so young, so fresh makes me really proud. in the way they do business! If I’d been ‘hardkoppig’ (stubborn), And really, it’s been nearly six this wouldn’t have happened. years, and I really had no idea just how much I would change and grow as a person. 68 MiStories - Letitia Steyn

Commercial insurance & Key Individual for Business Was Letitia the little girl also full One happy memory you won’t What advice would you give of fire? forget? your younger self, if you could? I was born in Primrose I did Home Economics at school Learn as much as you can, as (Germiston), we moved to and one of our projects in Std 8 early as you can. Don’t wait till Kimberly when I was five years was making an outfit. Ek het die you’re older. old. My parents got divorced, and ding opgemors (I made a mess when my mom’s second marriage of it), but thanks to my mom, we We live in a country, in a world, didn’t work out, my three sisters fixed it, we saved it, dankie Here! that demands us to be willing and I ended up Alberton with my (thank God). [chuckles] to adapt, to change, to grow, or mom. My sisters and I are very we’ll get left behind. There are close, and as the third in line, my so many things we can learn, but younger sister and I are the only if we have the right attitude, closest, I’d say. only if we want to learn. My mom attended the hap- py-clappy church, so naturally, she was strict. And we did all things kerklik (‘churchy’), from the prayer meetings on Mondays, to Bible Study on Wednesday, youth on Fridays, and Sundays, church all day! I sang in the church choir, I played piano. But I also smoked, and remember getting a ‘lekke pak slae’ (hiding) from my mom, every so often. The last belting I got I was 16 years old, goei genade (good heavens!) [and now Tannie can’t stop laughing!]. Happy-Clappy en sommer baie kerklik? You must have favou- rite Sunday School songs you remember? [Letitia is still laughing, now even louder!] There are so many songs, but ‘Visvang vir Jesus’ (Fishing for Jesus) is one I won’t ever forget, where we had to stretch out our arms as if we’re holding the ‘vis-stok’ to catch some fish… hahahaha hahahaha! MiStories - Letitia Steyn 69

Francois Smit General Manager Claims, Investigations & Business Insurance A self-proclaimed multi-tasker, Francois is the So, you’ve been a Detective and real Makoya, and a master at detecting even Investigator for years? the most complicated fraud cases, the type not Yes, while I was working in the Uniform even Hollywood has dreamed of. His five years branch, I did patrols, but I wanted to do at OUTsurance, coupled with his years in public more. I approached the detective branch service has made him somewhat of a ‘sniffer and that’s where I grew over a period of dog’ when it comes to ‘financial forensics’, no around 7-8 years. pulling the wool over his eagle eyes. And service is big for Francois. It defines the way My commitment was to catch he lives. criminals, not just have piles and piles of around 70-80 cases on my desk. Granted, you come from a long line of police That’s the average number of cases officers, but why did you choose this? Or did police officers and detectives sit with it choose you? on any given day. It’s a thing in the Growing up, I wanted to be a mechanical police service, when it gets to around engineer. My other grandfather was an 200 cases on one desk, people would engineer, as were many of my uncles. start taking leave. I went at it, hard. In my family, one of the most important things I wanted to solve as many cases was knowing what you want to do with your life. as I could, so much so that my It was drilled into my head that those who colleagues knew I’d do something succeed in life are those who are clear about about the cases that may have what they want to do, who they want to be gone cold. and then work hard towards reaching that goal. Straight out of school, I knew I wanted to see a different side of the world. And while engineering was a great option, serving as a policeman, I felt, would definitely offer me a new perspective and afford me the opportunity to grow as an individual. It’s not child’s play, but that really shaped me. 70 MiStories - Francois Smit

General Manager Claims, Investigations & Business Insurance ‘Family matters’ is clearly not a Service is clearly important to cliché for you? you, but what is the stuff that I learned from my father what was really matters in life? good and what wasn’t. He was a To have a balanced home and good man, a good husband and work life. Exercise has always father. been part of what I do and very important for me and with that At the same time, my father comes a lot of rest. Sleep is very studied, and he was very dili- important to recover and re-ener- gent. And as a policeman, he was gize oneself. Thanks to my years awarded rank swiftly, almost all of training and in service, I still the time. He became a Professor find myself waking up around 3am at UNISA, and I remember him every morning. Your body needs leaving the house with his bag time to recharge, I’ve had to learn every morning at 7am. He loved that. reading his newspapers, he was very knowledgeable about What mantra do you live by, one everything, loved sport and you can easily share, even with every day at 1pm, he’d hop a total stranger? off the bus and be back home. Keep It Simple, Stupid. KISS. Ja, don’t take short cuts in life, but I think, even before I had a family don’t overcomplicate things! of my own, I knew I wanted to do things differently, I wanted to be a more present father in my children’s lives and ensure that I am a great role-model and in- volved in shaping them as individuals. MiStories - Francois Smit 71

Eugene Steyn Senior Call Centre Team Leader Growing up as an only child, Eugene made it his business to make as How do you stay motivated? many friends in the coastal suburb of Bloubergstrand, on a street where Growing up as an only child, in no more than fourteen families lived. a home where my parents got Your boyhood dreams and aspirations included what…? divorced, and I was raised by a Much like my boss, Balindi, I saw the huge red truck from the local single mother. It motivated me Milnerton Fire Brigade, and decided I’d ride one of those big trucks one then, as it does now, because day. I mean, the firefighters were always smart, so neat and so ‘pulled things were really hard. My mother together’ in their uniforms. But after school, I thought I’d try my hand at made sure everything was in its Computer Programming and data processing. I enjoyed Maths, Physics place, that I had what I needed, and Accounting, so my love of numbers was always there. Also, but it was hard. I knew, even back computers were a new thing at the time, and I wanted to learn. then, that one day, I’d work so that I was never in that tough position again. So, I’d say I’m pretty self-driven, and self-motivated. As a person who works in sales, you can’t allow yourself to get bogged down by a ‘no’, you’ve got to keep pushing yourself, even on an hourly basis. Keep looking on the bright side! 72 MiStories - Eugene Steyn

What is it about the island life You’re President for the Day, Is there anything that appeals to you, besides the what would you change? you still want to scuba dive-sites? I’d make sure there’s access to do with your life? Look, the island way of life is water, housing and electricity for super-chilled, very calming, very every South African. Looting, Since 2007, I’ve been relaxing. And since there’s not service delivery protests won’t scuba-diving and I’ve counted, much in the way of work for stop until that’s a reality for I’ve done around 30 trips to locals, they spend their days everyone. Mozambique to scratch my catching crayfish, mussels, scuba-itch, up until 2019, that is. prawns, the size of which we Two of Moeletsi Mbeki’s books I’m not afraid of diving with hardly ever see here in Joburg, have changed my life, made me sharks, and there’ve been much less the country! And I’m look at our country, the politics, moments on many of our able to buy huge crayfish at like the current state of affairs so dives! R80 each! differently: One was Architects of One of my most memorable Poverty, the other, Manifesto for dives was when I also love that I can enjoy the Social Change. island life with my wife who’s a we had this group of great cook, she knows just how Having said that, I wouldn’t want manta rays that seemed to do it, every single time. We to be a politician. Not even for a as though they ‘popped met in 1988, married in 1994, and day. It’s a tough job! by to say hello’ to our with our Boston Terriers (proper clowns!) and Jack Russel dogs, diving group! A very humbling we share a beautiful life together. moment with these majestic sea creatures. With my family, I could do the is- [It’s called a squadron of manta land life every day…with a couple rays, Eugene. Maybe they came of beers. Corona, no less! to give you their best underwater naval salute!?] MiStories - Eugene Steyn 73

Balindi Khumalo He laughs off my Who has had the biggest What was school like for you? not-so-humble influence on your life? I had quite a few friends which objections about the My parents, hands down. I made school a happy time in my magic of field events. learned from them and under- life. Besides my participation in See, I was the spear-throwing stood early on what work ethic the athletics team, I also played Achilles on my athletics team, means, what it looks and feels soccer, so ja, I made lots of undisputed javelin all-star like. They taught me that if I was friends at school. throughout my high school years. ever going to achieve anything, it Point is, Balindi laughs. It comes would come through hard work. I enjoyed Mathematics as a sub- naturally to him. ject [of course you did Balindi, of My dad, in particular, drummed course…duh!] but struggled with Which little boy grows up into my head the power of Physics and Chemistry. I enjoyed dreaming of becoming a Broker positive thinking. He’d use the history, learning from the past, Call Centre Manager? analogy of star basketball players understanding the failures and [laughs out loud] Not me. who would visualize themselves successes of leaders, whether in There were so many things I taking the shot, and seeing the business or government. I still do. wanted to do, so many people ball go through the hoop, before I wanted to be. None of them they even had the ball in hand. pointed in the direction of That had a profound impact on insurance. One day as a child, me, such that, to this day I be- I saw a fire engine roaring past. lieve in creating and updating my And I loved the way it got my personal vision board every year. blood pumping, my heart racing, the sound of it, the size of it. And I decided I’d become a fireman one day. But I had uncles and people who had a great influence on my life, so at some point, I wanted to be a doctor too. But here I am, long story short, at MiWay, doing what I love. 74 MiStories - Balindi Khumalo

You must have a superpower – what is it? What’s the mantra you live by? I’m a better baker than I am a cook! I just tried a cake recipe one It’s worked for me so here goes: Saturday and it was a hit. So ja, I bake muffins, cupcakes, carrot cake, “Whatever your goals are, chocolate cake, you name it, I bake it! [Usain Bolt and Cake Boss? visualise it, see it in your head, Not fair!] so you can make it happen.” I’m also the best Braai Master around. My fire-making skills are beyond reproach, I marinate my meat overnight, I know that exact moment when the coals are that perfect shade of red, ready for the meat to join the fire. Ja, and the chicken always goes on the edges, ok? What’s on your Bucket List? To travel more. I want to see the pyramids in Egypt. I want to see the Eiffel Tower. I want to go to Spain. I also want to own a muscle car one day…oh, you don’t know what that is? Oh sorry, it means it’s a serious car with serious horsepower, like a Mercedes E63. And I want to be sure I set my children up for successful lives one day. Not only being in a position to pay for their tertiary education, but also ensuring they study towards becoming professionals. So that they don’t do what I did. MiStories - Balindi Khumalo 75

Chaheed Jacobs Giving of himself, giving his best is part of his DNA, he says. GM: Outbound Sales And at MiWay, he’s found a job that is so closely aligned to his personal values and religious beliefs. “I was the apple of my Who has had the greatest mother’s eye. I can’t lie, influence on you, it was lekka being the professionally? favourite!” Talbert Tainton, aka “Bobo” [laughs out loud], has been one of my biggest career influencers, and since we started at MiWay together in 2008, we have such an incredible relationship. And friendship, really. We are constantly sharing ideas, motivating each other and in some ways, keep each other focused in contributing to the business. Talbert is someone I truly admire, and I aspire to reach the levels of success and growth that he has attained. Chaheed says he doesn’t There’s nothing like having an come from a rich family inspiring leader who shows you and that he grew up in how to tackle challenges, who one of the roughest areas helps you to be a better version of in Eldorado Park, Ext 4. yourself every single day. But one of his special childhood memories is ‘going house to house with barakat for the neighbours during Ramadaan’. For those who don’t know, barakat means ‘blessings’ and usually takes the form of a plate or ‘bakkie’ (‘skafteen’) of eats and treats. Muslim children are sent from their homes with barakat to share with neighbours before iftar (breaking of the fast) which happens at maghrib (sunset). 76 MiStories - Chaheed Jacobs

Is there something your What are the three things you fellow MiWayans might not can’t leave home without? know about you? 1. My dentures. [starts laughing I weighed 128kgs and I lost that uncontrollably] Every morning, weight around two years ago! I’m I need to take them out the salt proud to say I weigh 89kgs today. water and make sure I’m wearing I started playing soccer at the age them before I leave home. There of seven and was set on becom- was one morning I had to call in ing a professional soccer player. I to let Talbert know I was running played for Wits, Moroka Swallows late because I was halfway to the where most of their players office and I’d forgotten! [I’ve just actually came from Eldos. At some snorted tea through my nose, point I had to decide whether I can’t stop laughing!] wanted a job or if I wanted to play soccer for the rest of my life. 2. My meds – I have a chronic heart condition so I can’t leave My mother had a policy for my these behind. education but by the time I got to matric, my mother said she had 3. My cellphone – I’m the sales- enough money to buy us a family guy. No salesman can survive home, or to pay for my tertiary without being on call, any time of studies. My decision was obvi- the day or night. ous - a home. I managed to study anyway but it was a decision that Your letter to President wasn’t just about me, it was about Ramaphosa would say…? my family. Please remove tax from every- thing, for everyone, for at least So ja, that weight packed on since two months. [laughs] [Can I get an I’d left my soccer dreams behind. Amen or Ameen from anyone at But I eventually managed to lose MiWay!?] it all! [Now that is Masha’Allah Chaheed, you did it!] MiStories - Chaheed Jacobs 77

Atalia Jacobs Legal Manager Karate is not the only superpower in Atalia’s wheelhouse. Much like Mr Miyagi’s protégé, Daniel-Son, she knows how to finish strong – in one of her races (yes, she loves running too!), she finished the last 50m of a 150m race with a ruptured muscle! In her earlier years, Atalia enjoyed both track and field events, including 400m hurdles, 4x100m relay, high jump and long jump. As if that was not enough to push her physical mettle to the limits, she also played ten- nis, making the cut for the first team when she was a wide-eyed 15 year old. She also obtained her Provincial Colours in Netball. Sport demands discipline in terms of eating habits, training, exercise and well, every aspect of your life. Is this something that comes naturally to you? I’ve always loved discipline, such that when I was in matric, I enrolled in the military. I wanted to be part of our country’s Defence Force. Many interviews, many medical and academic tests later, I was eligible to join the military and study through them, but I opted to pursue a Law Degree at TUKS. I wasn’t sure that the work-study life would work for me considering that I had to study for six years. I finally graduated and practiced as a litigation attorney before joining the insurance industry at OUTsurance. The discipline, karate-chopping, thrill-seeking adrenalin junkie who became a lawyer…? [laughs] Well, my husband works at Correctional Services’ HQ as an Assistant Director, so I suppose, that just about covers my itch for discipline to be a big part of my life. [laughs again] One lawyer in the house is more than enough, thank you. [Hhhmmm…I wonder who wins the everyday household disputes?] Funny thing is that I was probably a little more into discipline, as a lifestyle, than my dad, who also served in the military. He was a psychologist, and retired as a Brigadier General in the Military Health Services. 78 MiStories - Atalia Jacobs

Your body must’ve taken a Failure is clearly not an option I couldn’t do my work or raise beating, what with all those for you…? our daughters without him and sporting codes and strict regi- For me, it’s about excelling when his continued support. With all mens each demanded of you…? you’re doing your best. my work-travels over the years, I Ja, I did take many beatings! could count on him, even though In my role here at MiWay, he has a demanding job and extra Every so often when I’d visit the whether I’m assessing or responsibilities as well. doctor, with aches and pains and investigating claims or providing bruises, I’d tell him I need glue, a legal opinion, I do things by the Ok, so now we know you have the kind that would hold it all book and to the best of my ability. many sporty superpowers – together. [laughs out loud] what have we missed? It’s not the easiest balance to I love arts and crafts, the kind that I’ve had two knee operations, a achieve, but if you play by the make a theme-party a theme-par- shoulder op and a back op, it’s a rules, your job become easier. ty. Whether it’s a mermaid or wonder that I’m able to walk. unicorn party, I’ll make all the little So tell me about your kids? You bits and bobs, from scratch. said you have two daughters…? Yes, I’ve got a 14 year old and a I also love painting and gardening 12 year old, and it’s uuuuhhhh…. and on the complete opposite of Interesting, especially if they share this, I love riding my motorbike… your own personality traits! [bursts yes, I have two motorbikes, which out laughing] is probably a given considering that I am married to a man with Look, I’ve got an incredible hus- fuel in his veins. Our two band, Thomas to whom I’ve been daughters share our love for married for almost 20 years, and speed and anything fast and he’s a Pretorianer through and beautiful with two or more wheels. through. He refuses to ever relocate to the Cape, so I guess What’s on your Christmas he’s not 100% perfect… but Wish List? close! - Jewellery and perfume. My husband knows it! - A woman can never have too many pairs of shoes. - Or jewellery. - Or perfume. But I don’t learn, I keep at it! I recently started horse-riding, something I really enjoy with my two daughters, aged 14 and 12. MiStories - Atalia Jacobs 79

Ashik Ramnarain Team Manager: Claim & Investigations His mom tricked him; he says. He thought these words were his mother’s own. A disciplinarian and his school deputy principal in both primary and high school, Ashik’s mother ran a tight ship and knew how to keep him in line. Her pragmatism played a big role in his decision to abandon his pursuit of a full-time career in the music industry, a deep passion, he says, will never leave him. You seem very clear that you made the right decision? I understood that music was a long road to stability, longer than a road which offered job and income se- curity. If that makes me a conformist, I’m ok with that. My bills are paid every month, I’m able to give my family – my wife and two girls, aged nine and five - a life they’re worthy of, because of ‘my conformity’. I’ve always listened to music differently, I appreciate the beats, the sound, the rhythm. I used to compose just about every day, and I’ve contributed to many local bands, which was so rewarding for me. I suppose, I listen to the lessons that life has taught me, the experiences I’ve had, in a different way too. And for the last few years, hearing the beats and sounds that come with life, I’ve found a rhythm…. see? Music will never leave me. 80 MiStories - Ashik Ramnarain

Would you have made other Does it mean you’re flexible and Your idea of dream dinner choices if it were not for your open to change in your personal guests…? parents? life? My grandparents from both sides. I can’t answer that question. Absolutely. I’m able to make I never had the chance to meet Here’s what I do know: My mom U-turns, take detours and some- them and if my parents were both and dad really had a profound times go off the beaten track, so such incredible human beings, impact on my life. My mother was to speak. A few examples some imagine what they were like? an educator, by profession, but might not even know about me… make no mistake, my dad, who My wife would have to cook her was head of a big FMCG brand I owned a really successful pasta always-yummy mutton curry, back then, what a great teacher! business a few years back, and it mostly because I can’t cook. But grew so fast that it failed. mostly mostly, because I really Every story you shared with him, really can’t cook. [laughs] and every memory he recalled Point is, there was a from his early years, from his mar- time I thought riage to my mom, from his fam- I’d earn a living in ily…. phew! Everything, all of it, the music was a teachable moment for him, industry. At another, I even if it was about making tea. [laughs] [Sounds like a real madala thought I’d pursue a degree in to me, love it!] dentistry, of all things. I also did my BComm in Industrial Psycholo- He really was a lovely man… gy, obtained diplomas in Business he was so focused on imparting Management, Statistics, I volun- knowledge and sharing wisdom teered at our local police sta- with a child, not just to my sister tion…… [I think I hear him mumble and me, but to any child. He was the words ‘Wow’ to himself.] strong, opinionated, so perhaps that’s the answer…it wasn’t just At some point, I thought I’d never about my mother’s influence, it stop studying, I loved it so much! was about my dad’s too. So, I probably wouldn’t have chosen differently. [chuckles] MiStories - Ashik Ramnarain 81

Vereshini Reddy Lead: Banking Her day starts at 7:30am, with a cup of coffee as Surely, it’s not that simple, managing premium she logs in for the day. And when she manages it, collections and payments, and managing a team, squeezes in a bit of yoga too to get her up and run- calmly, all the time…? ning. Vereshini has a tall task on her hands every day, I’ve learned that it’s possible to keep up the appear- tracking the money, the premiums and proactively ance of a duck, looking all graceful above the surface, identifying problems. All this while practicing the while ferocious paddling and kicking is underway, proverbial “keep calm and carry on”. underwater! [It’s official, I am a duck, thanks V!] As one of the team members at MiWay who started a In an environment such as ours, it can be easy to lose month before the business launched, keeping calm is your head, but it doesn’t help to lose your cool, does something Vereshini knows all about. it…? “Everybody was doing everything in those early days. Music gets me through anything, feeds my soul. HR was helping with typing up policy documents, Anything from Fleetwood Mac to Rolling Stones. drafting contracts. It was a crazy time but really, it Billie Eilish or Josh Groban. I love most genres of was great being part of a team that would eventually music. grow to what it is today!” What’s your team’s secret to success? For starters, it really helps that we’re all women in our team. There are many things and situations and experiences we have in common, which helps when you’re trying to build a cohesive and effective team. And really, we have more ups than downs, even if our job is looking after MiWay’s premium income and paying our service providers. The daily check-ins I do with my team involves shar- ing what we’re grateful for, and that really makes a big difference. Sure, there are stories that are hard to share, but sharing them, allows us to bridge the gap and stay connected. 82 MiStories - Vereshini Reddy

Who’s influenced this ‘cool as a cucumber’ part of you the most? My sisters and I often talk about it, and I have to say, it’s my dad. I’m seeing more and more of him in my character. In fact, the parts of myself I love the most, I thank my dad for. My grandad too. Open-minded and so free, he ‘jumped ship’ in Mauritius all those years ago. And I love that! Who were you as a little girl? As the youngest of three girls, yes, I was doted on by my parents [giggles]. Obviously, when I was five years old, I had no idea who I wanted to be when I’d grow up. All I remember was lots of girlie tea parties and picking flowers in my mom’s garden. I also loved animals, so by the time I was 10 years old, I started thinking of a career as a vet, or doing something in conservation. When I was 16 years old, it was going to be a food tech, marine biology, or nature conservation career. What can you not leave home without? Lip balm. I can leave my phone at home any day because it’s so easy for me to disconnect. But not my lip stuff. MiStories - Vereshini Reddy 83





UP!!B ttom… How would your wife describe you? MiWay’s new CEO Burton Naicker’s Spotify Now why do you do this? playlists include Drake. That’s right MiWayans, [laughs] She would most the man unwinds to Drizzy. I bet you didn’t probably start with ‘challenging’. expect that, right? She might say ‘difficult’ because I am being diplomatic [laughs again]. She will also say ‘strong minded’ but ‘flexible’. We all grow through life. Most of us are very strong minded at 25 because we think we know it all, but when you start surrounding yourself with other opinions and views you realise you don’t know it all and you become more flexible. That’s how I have grown and transformed over the years. What do you do to unwind when you are not at work? I love music! I really, really love my music. I am on Spotify, Tidal and I have the DJ Algorithm app to mix music. I am very up to date with music, I am not stuck in the 80s and 90s. I always say to my friends, you can’t play music off a memory stick or you can’t still be listening to Robyn S, Show Me Love. I love technology so I enjoy the convenience of Spotify because it has the global albums and charts, so I am up to date with new songs and artists like Drake. Yeah! [Starts rapping] Started at the bottom, now we’re here… Listen, I don’t listen deeply to the words, I pay attention to the rhythm and the beat. So, I listen to music and chill. I also love sports - I love swimming. I swim two to three times a week. It calms me down and resets my mind. I also do a little bit of mountain biking but nothing hectic. 86 MiStories - Burton Naicker

CEO s“IonIetvrearvehlaleddatocar, banydtafxroi.m” work Tell us about your 20-year-old self? My wife and I were childhood sweethearts and were still in a relationship. I had a side hustle because my salary wasn’t enough, I only earned R1400. In my spare time, I used to fit sound and security systems into cars because that was the KZN vibe. So, I made a little bit on the side; I think it was a bit of a hobby as well. I worked myself to the bone. I worked at the bank Monday to Saturday, then Friday to Sunday evening I was doing my side hustle. I did this for about three years and realized I didn’t have much to show for this work. But that is where my dedication, passion and commitment to work was established and I was able to continue with that momentum throughout my career. So, I wouldn’t want to change anything, if anything, I would say it paid off, because what happened then contributed to where I am now. MiStories - Burton Naicker 87

Sego You are originally from Mafikeng What is the song that gets you Qomiso I have heard that place is ‘party on the dance floor? central’…. Tjo, tjo, tjo…I have more than one! Ja, no Maftown is a vibe! I don’t party in Joburg, I would rather I enjoy Amapiano! At the moment, go home for a good time. If I do my favourite track is SETE by KO, go out, I always look for reasons featuring Young Stunna. I also to leave early [laughs]. When I’m love The Balcony Mixes by Major home, I can do an all-nighter. League. I hate to admit it but I’m always a few months behind what Here’s a little secret - I don’t post is hot on the streets [laughs]… on Facebook or WhatsApp that there’s almost a new song ev- I’m home, especially when I’m in ery day and I just can’t keep up and out on same day because [laughs out loud again!]. hey, then my phone is on blast ...! I’d never get back to Joburg on And as much as I enjoy the same day. Amapiano, I actually love R&B , and Soul from the 80s and 90s. In Mafikeng, the vibe is wherever These ones I usually play while I’m you are at, whether it’s someone’s preparing Sondag kos. I have it house or the carwash. There is on full blast and sing along while just a vibe! Another thing about cooking. people from Maftown, is that we love Sunday Chillers - music, food I also like playing my music and wine is our thing. And let me L-O-U-D in my car on my way to tell you, trying to leave Sunday work…[laughs] ja, Thando, I’m Chillers is almost impossible! that person! 88 Manco Chronicles - Sego Qomiso

Which three celebrities would Is your last name, Qomiso a Your kids cook and clean? you invite over for dinner? Xhosa name? Yes, I run a very tight ship Definitely Somizi, he is such a [I think I got that Qomiso click all [laughs], I am an old school vibe, we’d have lots of fun wrong, yhuuu..!] mother. I was raised by my together. I would also invite my grandparents and great grand- homeboy Cassper Noyvest obvi- Yes, my husband is Xhosa, but parents, so I have taken my ously [laughs] and if she was still he grew up in the North-West. parenting direction from them. alive, Whitney Houston. He speaks ‘proper Setswana’… I am very strict with my kids, we in fact it’s better than his Xhosa. wake up at a certain time and You spoke about social media We decided to give two of our we sleep at a certain time all the earlier, what social platforms do children Xhosa names: Nikiwe time, even during the holidays. you use? and Lisakhanya. By 10am on a weekend, every- Facebook, LinkedIn, Instagram one has bathed, and all beds are and WhatsApp. I wouldn’t And what’s that like, being the made. That’s how I roll! recommend you follow me mom of three…? because if I post, I post in My kids don’t want a full-time Setswana. I can’t tell you off-hand nanny anymore [laughs]…they what my handles are because feel they’ve grown. I’m still using my maiden name, which is not as cute as Qomiso! My youngest is seven and lives in a world of her own but my two eldest kids, have said they’re happy to take on more chores because they don’t want a strang- er in the house. It’s weird, you’d think they’d jump at the opportunity, but they prefer washing the dishes and cooking to employing a helper. Manco Chronicles - Sego Qomiso 89

Nomie We are also very lucky because You are a mom to four kids, Nxumalo unlike Gauteng, our winters in what’s that like? KZN are very green and not as I have four children [laughs], they Head of Transformation cold and dry! That’s the one thing are 23, 17, 12 and six. Having I don’t miss about Joburg…urrgh, children with such a wide age “Energetic, loud and the cold winters. I know coun- range means that I have to engaging” are just some of try-living is not for everybody, but multiple personalities [laughs very the ways Nomie describes I love it because contrary to what hard]. No seriously I have to be herself, yet she also enjoys people believe, I am not an extro- a different mom to each kid, with silence, which is why she loves vert, I am ambivert. I enjoy people my eldest I need to engage with living on a farm in Kwa-Zulu Natal but I need moments to be alone in him as an adult. Of course, I want [If you see her in the office in her silence. my children to remain my babies heels and jewellery you’d never forever, but they don’t. They can’t! guess Moghel is a farmer]. [Hmmmm….ambivert? Thanks for this new word, it’s mine now!] Do you enjoy remote working? You don’t strike me as the ‘farm Yes, I do but it’s not easy. It can type’…? be taxing travelling to Joburg [Laughs] We live in Hillcrest just as often as I do but given the outside Durban. The nice thing benefits that I enjoy of living on about where we live is that we a farm and having my kids grow are not too removed from civiliza- up in a natural environment, it’s tion [laughs] even though we live worth it! Sometimes I do miss on a farm. Town is a two-minute spontaneously interacting with drive from our house. I love it here colleagues, because most days, because it keeps me grounded. I I have to schedule Teams calls to love walking in the garden when speak to people. [Eish, ku rough!] it’s raining and watching the sun My to-do list is a L-O-N-G be- set and inhaling the fresh air. cause I now have to schedule meetings that would otherwise have taken place over coffee or in the canteen. So, when I am in the office my diary looks like Park Station because I am catching up with everyone and their cousin! [Laughs] I also have chickens and I always tell people when I am on a call: ‘Listen carefully and you will hear my chickens talk to you’ [laughs]. 90 Manco Chronicles - Nomie Nxumalo

I remember when my eldest told us that he is staying behind in Joburg when our family was planning our move to Durban, I was devasted! But I had to respect his decision. Then of course, on the other hand, I have a six-year old who still believes in angels and fairies, and I need to engage with him at that level and respect his beliefs too [laughs out loud]. I think the biggest lesson I have So how does a farm-girl learnt from my kids is that they with chickens relax? are all different and have differ- ent perceptions and experiences In a nutshell and in this order: Books, music and wine. of the world, and of me, despite growing up in the same home. I I also enjoy reading. I actually just received 10 books always tell my eldest: ‘You were and I am wondering when will I find the time to read my prototype, whatever mistakes them all [laughs]? I made with you, I got to fix them with your siblings [laughs].’ I am currently reading Ougaat: From a Hoe to a Housewife and Then Some by Shana Fife and Finding This prototype situation is the Me by Viola Davis. I am enjoying them because they reason I’m a very different mom to are both memoirs and tackle so many issues related my six-year old… I don’t panic as to being a woman. much! Manco Chronicles - Nomie Nxumalo 91

Mologadi At first glance, there’s nothing With my friends I was scheming Kekana naughty or ‘sporty’ about and naughty, we got up to a lot of Mologadi’s appearance. So you’ll stuff that our parents never found Head: Alternative Distribution probably be surprised to know out about [laughs]. I was born that Mologadi LURVES fast cars, in Tembisa in the 80s, and went the Formula 1 kind, and that to a Catholic all-girls school till I she has a background is in the was 15, when my family moved to automotive industry. Nogal at Centurion, and I went to a co-ed Daimler-Chrysler, now known as school for the first time. [Oooh, Mercedes Benz South Africa (Tata this could be when the ‘scheming ghel, tata!). and naughty’ started, hhhmm?]. Her Benz experience, coupled Now that you’re all grown up, with her BComm Marketing what’s changed? Management degree served as [Sighs] Yoh, I’ve been evolving! both her ticket and license to head Before I became a mother, my up the Finance and Insurance divi- downtime involved going out, sion for McCarthy Toyota. dinners and travel. Motherhood and Covid, of course, changed After moving from one set of that significantly. I spend a lot of wheels to the next, Mologadi took my downtime with my six-year- a sabbatical to complete her MBA old daughter, who also goes to an before joining MiWay (Is that what all-girls Anglican school [Hope the you call a sabbatical?? It’s a lot of apple fell far, far from that naughty work, sisi!) tree!]. So, tell us about this ‘typical I didn’t realise that schools are so Catholic girl’…? demanding…phew! There is a lot Growing up in a very strict that happens at her school that Catholic household, I learnt how requires my involvement, to manoeuvre my way around sometimes even on weekends. different scenarios. In front of my But I really enjoy it. parents, I was obedient because I knew the consequences would be Ssshhhhh… I’m also a closet pain and punishment if I wasn’t. artist. So, I like going to art exhi- And I wanted to avoid that by any bitions in and around Johannes- means [laughs]. But I learnt to burg. I just need to commit more work the system, you know, be- time to my painting. cause I knew how to be a certain way depending on ‘my audience’ [laughs even louder].To my teach- ers I was disciplined and outspo- ken, wherever there was authority involved, I avoided punishment. 92 Manco Chronicles - Mologadi Kekana

“In front of There are also other pressures: my parents, I motherhood, family, friends and was obedient. trying to balance all of that can be But with my overwhelming. I’m very self-aware friends... we and the minute I feel out got up to a lot of balance I try to find solutions. of stuff that our parents And there are instances when never found I don’t get it right, but I try and out about.!” self-correct very quickly and get right back on the wagon. What’s your take on social media? I am not a fan. Period. I have a Facebook account but the last time I used it was in 2016. I have a Twitter account that I use mostly for news updates. Who would you invite to brunch if you could? Serena Williams and Lewis Hamilton. [Yes, that’s my girl!] I think they’ve done extremely well under so much pressure. I would love to have conversations with them about how they look after their mental health, how they gather the strength to be disciplined and still go out there and make a difference! Both of them are definitely GOATs (Greatest Of All Time) and what they have achieved is HUGE, especially for brown people. My daughter says: ‘Mommy we are brown people’. [Love it!] We need to see more brown people achieving the things that they have. Manco Chronicles - Mologadi Kekana 93

David So which is better, Android or Bower IOS? Without a doubt Android! IOS is Head: Inbound & Leadwarming inferior software, though the hardware is beautifully packaged, you pay twice the price for a prod- uct that offers so much less. All David’s “lights come on” when “I am you talk about electric cars, Elon usually that Musk and English football. A die-hard Lions supporter, he’s annoying hoping England wins the 2022 South African FIFA World Cup™ which kicks off who supports on the 20th of November. England even when they’re So what has Elon Musk done for Let’s talk cars…do you have you to deserve your thumbs up? a favourite? playing As someone who loves Ok, so I have two favourites: Audi against the technology, I admire what he’s has and Range Rover. I love Audi Springboks!” done in terms of innovation. Elon because of the technology in has his finger on the pulse across their cars. I think of them as the all his business ventures. Oh, leaders in motoring innovation. you’re on a first-name basis with I like Range Rovers because you Elon? Ok then! can take them anywhere and throw the kitchen sink at them See, I wouldn’t simply want a and they will still perform. I would superpower. I want to be a rather drive to Durban than fly. superhero like Batman or Iron But, it’s probably more expen- Man…mostly because they use sive, given the price of petrol technology. And me, I’m a gadget these days…? Oe-heh-eh chomi, geek [laughs]. No actually, I Iove have you seen the price of flights tech and cars. The way I buy the lately? latest gadgets every chance I get…whether it’s a phone, lap- top or TV! Don’t tell my son, but I bought him a PlayStation 5…but it was actually for me [laughs]. 94 Manco Chronicles - David Bower

Really even with that enormous Are you going to follow the 2022 grill? FIFA World Cup? Yes, I like that grill. I mean, Audi’s Absolutely! I love football, I am a grill is even bigger! [laughs] die-hard England fan, so I will be supporting them, even though I I would buy the Tesla but my only know, I know, I know…they don’t reservation at the moment is bat- have a great World Cup track tery range. I need a car that has record. I was born in the UK, so a range that can take me to from I’ve been supporting them since I Joburg to Cape Town with was a kid, my whole family no stops. supports England. I was reading recently about a I also support the English rugby Chinese manufacturer who is team, so I’m usually that annoying introducing a battery with a range South African who supports of 1200km, which is fantastic! England even when they’re Hopefully because it is made in playing against the Springboks China, it will also mean the car is [laughs]. cheaper because the current price tag on electric cars is quite hefty So why doesn’t England ever considering what they offer. make it past World Cup quarter finals? For starters, I think there are too many big egos in the team. Our team is basically made up of some of the best players in the English Premier League, so talent is not the problem. Then, I think another factor is that So what’s your prediction – you also need a certain amount who’s taking the trophy home of luck to win the World Cup and this year? we’ve been very unlucky in that [Laughs out loud. Again.] England! respect. [Oooh, I could red card him now, the way he says ‘our team’ and ‘we’]! Manco Chronicles - David Bower 95

Ntokozo Ntokozois celebrating her Describe yourself in five words Bhengu fortieth birthday next Confident, genuine, ambitious, week. If you’ve seen her loving and I have a great sense of Head: Human Resources in person, you’d say she humour. I’m a typical Sagittarius looks like she’s in her twenties. so I tend to be extreme. If I’m interested or invested in Describe your childhood, what something, I am ALL in. There kind of child were you? are no half measures where I am concerned, I go big or go home I grew up in Durban and was the [laughs]. second of four children - I have We are in Sagittarius season so, it is your birthday soon? two younger sisters and an older Yes, it is. I’ll be 40 on the 10th of December. I am excited about brother. I spent a lot of time with finally coming to the fourth floor. I am content with how my life has my paternal grandmother, who played out. I have had challenges but haven’t had any really bad If I’m had a lot of grandkids (she had experiences so far [laughs]. interested or 10 children!) and she instilled invested in confidence in me from a very My goal for my forties is to be young age. a good example to my kids and to look even better than I did in something, I am She would randomly ask us to say my 20s, which I thought was my all in. There our izithakazelos (clan names) on prime [laughs]. That’s why I am are no half the spot. By the time I was five or working out so hard now – I’m measures where so, I could rattle out chasing body goals. I am concerned… zithakazelo zam perfectly, and that really helped build my confidence A couple of months ago I decided because I knew who I was and to become physically active be- where I was from. cause I wanted to take better care of myself mentally and physically. I go big or go I hate working out and I hate home.” going to the gym because it’s sweaty and noisy, but I decided to join a gym anyway, and work with a personal trainer a few times a week. I still don’t like working out, but I am enjoying the results of my hard work, my back has never looked better. My ultimate goal is to get a six-pack. 96 Manco Chronicles - Ntokozo Bhengu

So, you’ll be working out Who was your favourite on your 40th? Anything else character in Game of Thrones? planned…? Cersei Lannister – I loved how Of course, I’ll stick to my training she reinvented herself. She was and fitness regime! [Laughs] resilient, and yes, she made a few questionable decisions but Other than that, I’ve got no ultimately, she kept evolving into special plans not at the moment. a stronger and stronger woman, I will most probably spend the every single time. I love that she day with family and friends. wasn’t ever a victim of her circumstances. What does fun look like for you…? I socialise a lot with my siblings and cousins, friends, who I have known since childhood. I enjoy going out to see comedy shows or just going out for drinks to catch up. I am also a mom of two girls, so a lot of my downtime is spent with them. My favourite way to destress is to watch historical dramas like the Vikings, Troy, The Barbarians and Game of Thrones. I love the drama and action. Some people may find it too violent, but I love it. I lived for Games of Thrones! I was that person who watched the documentaries that analysed the ending and went on social media to see people’s comments. I was very emotionally invested. Manco Chronicles - Ntokozo Bhengu 97

Christiaan What do you do for fun when Marais you are not on holiday? What books will you take with I love the outdoors, so I try and Head of Actuarial you on holiday? combine exercising and the I am currently reading a book outdoors. “I set myself a called Essentialism: The Disci- goal this year to plined Pursuit for Less, which I I do Orienteering, which involves run at least one hope to finish over the holidays. running with a map and compass half-marathon to reach various checkpoints. every month, I have The only upside of load shedding How it works is that all done thirteen so far.” is that it has forced me to read participants get their own start more because there isn’t anything time so we don’t follow one Christiaan is a man on a mission else you really can do. I have a lot another, and you only get your to conquer the Adventure Racing of books at home that I am trying map at the starting line so you World Championships in 2023. to work my way through. I prom- can’t plan your route ahead of And no, this is not like running an ise, I am NOT a book hoarder, but time. Typically, you have around ultra-marathon, it’s another level my wife and I have just accumu- 25 points which you have to get of madness. lated quite a few books between to. the two of us [laughs]. What are you doing during the I know it sounds unusual, but I holidays? One book that I am keen to buy enjoy it - it’s a great way to My wife and I are hoping to go to is the Will Smith autobiography exercise, be outside and use your the Garden Route for Christmas. that is co-written by Mark Man- brain. It’s very challenging and son, who is an excellent writer. I so very easy to make a mistake I am hoping for a relaxing break, think the front cover is catchy and [laughs]. where I can catch up on my read- appealing and of course Mark’s ing and go out on some amazing involvement makes me even more [Yoh, running and looking at map, hikes. curious, but I will only buy that how is this fun chomi?] once I have finished with my stash of books at home. The Garden Route is usually hectic during the holiday season, so I deliberately avoid shops and touristy areas. 98 Manco Chronicles - Christiaan Marais

Would you do a reality show like With such an adrenalin-pumping the Amazing Race? life, do you have anything left Sure, I would but I would rather do for your bucket list…? a big adventure race, where I get The Adventure Racing World to cycle, row and run. Championships are in Racing at night is amazing South Africa for the first time because everything is so peaceful. next year and I would love to It’s also challenging and definitely participate. not for the faint-hearted, but I enjoy it. By the way, for those It’s a nine-day race and we will who don’t know, adventure racing aim to sleep a minimum of two to involves, cycling, rowing and four hours each day. There may running for 24-hours or a number be days when we get to sleep a of days straight with very little little bit longer, if we get lost at sleep and usually out in the bush. night, for example [laughs]. [Scree-e-e-e-a-a-mmmm]! But I still have a lot of preparation and exercise to do, so I’ll see if I do it or not. The best preparation for that kind of thing is long-dis- tance running and cycling reg- ularly. So, I want to run my first marathon in February 2023 and do some mountain bike rides of 100km plus. I set myself a goal this year to run at least one half-marathon every month, I have done thirteen so far and I am running my last one in a few weeks. Manco Chronicles - Christiaan Marais 99

Keletso She may work in tech So, you are your husband’s Mpisane but deep down Keletso muse? Mpisane is a creative. Yes, I am [laughs]. Next year we Head: MiWay Blink Not only is she an will have been married for thirteen extrovert but this girl can sing! years. We got married straight out She serenades me a few times of varsity when we were both 23. during our chat and trust me she We were high school sweethearts has the voice of an angel. but then we broke up and reconnected again in third-year My husband is a What do you do you for fun? varsity. I’d like to believe that our songwriter and [Laughs] I am an extrovert, I enjoy union was written in the stars. He musician, and being around people I love. So fun is the love of my life. I will never he’ll often make is hanging out or going out with forget the day that we met in me sing songs friends and family that I haven’t Std 6. He was this cool handsome that he writes, so seen in a while for a catch-up. guy, and I was like: ‘Ooooooh my that he can hear gosh!’ I liked him the moment I what it will sound My husband is a songwriter and saw him. like with a vocal.” musician, and he’ll often make me sing songs that he writes, so that So back to being his muse, yes, he can hear what it will sound like you can say I am. He plays most with a vocal. Before we had kids musical instruments, and used and careers that’s something that to write for local gospel groups. we used to do a lot [laughs]. Together we’ve both worked with youth Christian campus ministries and assisted with music direction and vocal training. 100 Manco Chronicles - Keletso Mpisane