Exxaro New Talent Mngmt Strategy Successes and Learnings - Interactive PDF_Nov

1 Exxaro New Talent Management Strategy Successes and Learnings 28 - 29 July 2021

2 CONTENTS SUCCESSES 3 TALENT MANAGEMENT STRATEGIC OBJECTIVES 4 PAST 3-4 YEARS’ SUCCESSES 5 INDIVIDUAL & TEAM GROWTH 22 LOOK OUT FOR SHAPES WITH DOTTED LINES, THESE ARE INTERACTIVE ZONES WHICH CAN BE CLICKED ON OR HOVERED OVER.

3 SUCCESSES When you reflect on the previous strategy, what did the team achieve?

TALENT MANAGEMENT STRATEGIC OBJECTIVES 4 Exxaro Transformed Ensuring the right skills for the Organisation XIA assessment results Corporate right time at the right place (internal perception & strategy external benchmarking) Staffing IPS Talent Learning Talent Strategic Pipeline Planning Workforce Planning Compliance: Processes: Skill & capability: Digitalisation: Enhance HR capabilities & engage customers Review labour-related Simplify HR Implement enabling HR systems compliance levels processes to deliver valuable business solutions & define workforce analytics LIVING OUR VALUES

PAST 3 – 4 YEARS’ SUCCESSES 5 Staffing ratios Talent Succession planning Planning Talent Management Team  Digital assessments, interviews and platforms for applications Staffing  Learning management system  Strategic workforce  Exxaro competency framework planning Service delivery Strategic Partnering with Workforce Communities IPS Planning SUCCESSES Talent Pipeline  Executive leadership and coaching Talent Learning Pipeline Training Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 6 Staffing ratios: STAFFING Improved internal Exceeded with the Improved gender recruitment ratios. employment equity (female) profile (especially in senior Organisation has appointments by management roles). good talent depth. 30%. BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 7 Digital assessments, interviews and platforms for applications: Incorporated Online assessment Revised the succession planning Gamification. and supervision. development interventions. IPS Linked specific development interventions Created the risk profiler Piloted how new to specific roles (competency framework for PITs (interactive assessments are being – learnership, business, relationships and received and the value of technical skills). gamified assessment that the assessment framework. indicate risks). Established Introducing text- Development of the bolt system to digitalise BACK TO clarity on how the hire system the process of issuing licences and store SUCCESSES IPS framework elevated a lot of dover results at a central point to give team fit into the entire pressure in terms members direct access to psychometrists from various BUs and establish validity. business. of applications. Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 8 Learning management system: IPS Digitisation Improving MIE cheques, implementing more knowledge, changed understanding and background to the BUs to help with attracting the best candidates, help boost productivity recruitment and improve decisions that are taken when BUs use the processes (sending different software’s and recruitment tools. regrets). BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 9 Learning: IPS  Improved learning content and employee Reduced classroom training experience (success indicator: employees engage time through introducing more actively in learning opportunities). MyNexxt platform.  MyNexxt implemented new TM team keep  Introduced smart ways of learning and transferred their workforce workforce offerings most of Exxaro’s training to be informed and through learning functions user friendly. New technology empowered (design thinking; digital accelerates tempo of leaning. awareness; Biomimicry). daily.  Created an overall learning catalogue  Launched unconscious BACK TO (through MyNexxt platform) that provides bias training to support SUCCESSES learning opportunities to employees to the diversity and inclusion close their development needs. strategy of the organisation. Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 10 Learning (ctd): IPS  Implemented 4IR training that demonstrates the 4IR  Introduced integrated enhancements and applications used in operations and wellness programmes supports employees to understand the importance of digitalisation and the 4IR as part of the Exxaro business. (financial, emotional, health and occupational wellness).  Introduced new capability training (business  Launching soon: cyber acumen, market orientation and strategic security, decarbonisation awareness, open source foresight) to support the team that was focused on business transformation and strategy. learning. Introduced smart workforce – the digitisation Driving data integrity drive for artisans and miners showing how and quality control of technology impact their work environment. reports for audits. BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 11 Exxaro competency framework: IPS  Streamlined and  Apply different  Started to link career profiles established Exxaro wide competencies per function and positions to specific and role competencies. core competencies. development interventions.  Assessment framework design that links to every Updated assessments role at Exxaro (management to operator) to identify and training per grade what tool to assess as per grade level of the job. level.  Evaluated the proficiency of  Development of an assessment assessments and assessment framework that is user friendly and tools to be used at different efficient for Exxaro and for service employee levels. providers. BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 12 Service delivery: IPS Received a good reception  Dedication from Anita to deal with of service delivery from contractor management even during various BU’s. the emergency of COVID19 pandemic. BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 13 Talent pipeline: Talent Healthy pipeline for All processes (interviews, onboarding, mentoring and student PiIpPeSline critical roles. meetings) are online and digital (recruitment and selection). Introduced PIT portal to: Yearly PDCA plan to adjust and ensure the cycle works well. • improve PIT relationships with coaches, discipline mentors and coordinators  Bursar and PIT space adapted within Exxaro their environment to support the talent management and • track the SDPs Exxaro strategies. • store the right documents for easy access and • improve PIT onboarding process BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 14 Talent pipeline (ctd): BACK TO SUCCESSES Talent  PIT symposium that  Participation in the STEM events and PiIpPeSline continuously deliver exhibitions to improve Exxaro’s brand a high standard and profile for potential graduates and exceed expectations. secondary school and bursary students.  Organise an annual mining indaba event where top performing bursars and SNR executives are to represent Exxaro and gain investments for future business opportunities. Introduction of a candidacy program to support functions (renewable energy, coal business, optimisation and data analytics) to access talent from the market in the short term and to create short term employment opportunities. Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 15 Talent pipeline (ctd): BACK TO SUCCESSES Talent Moved from a very reactive approach Created a credible, value PiIpPeSline to a more proactive approach (get adding programa that things in place before the problem actually arises). increases in numbers and disciplines.  Digitisation of recruitment processes such as the Neptune system supports with: external applications, careers page, streamlining processes (screening, receiving applicants), building talent pools, referring external candidates and builds our reputation.  Optimised and streamlined our processes by removing waste and process that do not add value. Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 16 Succession planning: BACK TO SUCCESSES Talent Timeous Improved  Introduced development Planning succession gender assessments with the planning process. profile. required IDP to fast track future successors. Healthy pipeline for Yearly PDCA plan to adjust and ensure critical roles. the cycle works well. Introduced a fast tracking program to provide learning opportunities and exposure for high potential talent to gain fast tracking opportunities for higher positions in future. Training and exposure gives employees the opportunity to take up available positions. Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 17 Talent Management Team: Talent  Improved collaboration between  TM achievements is being Planning IPS, recruitment and learning and operationalised at the BUs of GG leading to BU improvements. strategic workforce planning. BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 18 Strategic workforce planning: Strategic Investigated  Placed emphasis on post  Examined future roles and Workforce global and local pandemic considerations such competencies from business of Planning future trends. as flexibility of work and today inputs (Exxaro functions, P&T, hybrid employment models. SCM, Finance, HR, coal operations). Introduced  Identified competencies Embedded the strategic workforce the business needed in the future planning tool at GG to execute of tomorrow main power planning before it that informed the smart goes to the OD committee. function. workforce offerings.  Introduced work force Realised that coal want to develop employees to drive BACK TO planning and training early value creation from the coal strategy moving SUCCESSES and competencies for from 2026 down to 2023 maximizing the portfolio of various functions. assets and export opportunities. Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 19 Partnering with Communities: Strategic Piloted pioneering/empowering knowledge P rovide learning opportunities Workforce (a learning platform for community to upskill people (Microsoft, Planning small medium sized business owners, productivity training, analytics entrepreneurs and communities). training). BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 20 Learning Executive leadership and coaching: Introduced leadership courses from basic management training to the LCE program (a program that invites middle and specialist managers to join this program and to build networks and learn how to collaborate across business units and build relationships across the various business units). Implemented the Execs leading and mentoring program (a high demand for mentoring in Exxaro). Introduced BI Launched the Exxaro training program. leadership way program. BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

PAST 3 – 4 YEARS’ SUCCESSES 21 Learning Training: Governance of using new technologies Huge uptake by BUs (17000+ engagements) in using the new system. Complaint training Development training BACK TO SUCCESSES Exxaro New Talent Management Strategy Successes and Learnings

22 INDIVIDUAL AND TEAM GROWTH How did you grow as an individual? How did the team grow?

INDIVIDUAL AND TEAM GROWTH 23 INDIVIIDNUDAIVLIDUAL Nnana TEAM TEAM  Used to work in silos now I  We trust each other so well that we collaborate more. manage to work and deliver on the work  Realised I need all the team members to successfully, in the past 2 years. work with me. Our leaders trust us when we had to work  Improved my understanding of the from home (WFH). bigger view in terms of how do I fit in to make someone’s else’s job much We were not micromanaged. easier by getting involved in other talent  We solved problems and executed our management initiatives, the learning work at our level of work (we did not department, succession planning, escalate problems to higher levels). recruitment, strategic workforce training, talent pipeline. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 24 INDIVIIDNUDAIVLIDUAL Christa TEAM TEAM Growth in awareness and appreciation to  Became aware of how the team adapted be part of this evolving team. and excelled.  Privileged to cook, do laundry, water the  Appreciate the exemplary leadership. garden, and hug my dog amidst the data sheets, interviews, and meetings. Learnt everyday from direct team, family or discovery.  Improved with technology, staying focused and balance work and life.  Connect more frequently with others. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 25 INDIVIIDNUDAIVLIDUAL Karthi TEAM TEAM  Became comfortable with change  We adapted and delivered in some cases as everything is changing on a even exceled given the changes, WFH, constant basis. and in the absence of having a fulltime line manager. Amazed by how far we have come and the positive changes that we have made.  Appreciate leadership’s trust not micromanaging. Started to adopt a mindset of finding ways (even changing something small) to make our client experience better.  Experiencing growth in candidate experience. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 26 INDIVIIDNUDAIVLIDUAL Prudence TEAM TEAM  Learned that one needs to quickly Appreciate the trust our leaders gave us adapt to change. and not micromanaging.  Realised I don’t have to stay behind and  We were trusted to deliver our own get stuck in an old way of doing things. deliverables.  Familiarised myself with professional digital spaces like LinkedIn and I continue with staying up to date. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 27 INDIVIIDNUDAIVLIDUAL Anita TEAM TEAM Tried to be more adaptable and up to date Tried to be available and correspond when especially in the digital environment. needed (even if it was on email). Became more flexible in the IPS environment (because you are working with people).  Listened more my clients’ needs to deliver a better service. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 28 INDIVIIDNUDAIVLIDUAL Stan TEAM TEAM Learned about coal productions (because  Learned the importance of collaborating working at GG you must have that an with recruitment ops and HR (because understanding). IPS is a part of the recruitment cycle).  Learned about labour issues and what  I know what is to come and meet causes labour unrest. deadlines when I liaise.  Attending the SLP which enabled me to do introspection.  Gained a lot of wisdom and how to share that wisdom. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 29 INDIVIIDNUDAIVLIDUAL Diederick TEAM TEAM  MyNexxt Journey improved my  Improved team collaboration. knowledge (was an opportunity to be  Became comfortable to openly disagree involved and ask questions) and share good and bad news.  Adapted to using technology.  Appreciate to be allowed me  Miss going to the BUs because of the to do my work. interrelationships that I built, but also realised that you don’t have to be at the office. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 30 INDIVIIDNUDAIVLIDUAL Seabelo TEAM TEAM Grateful to be in a good space in terms of Learned that everyone’s opinion matters, my qualification and the opportunity to no matter where they come from. learn more about technology.  Combining various inputs supports the  Realised there is a lot to learn in the TM common goal. strategy and mining space in terms of technology and tools such as MyNexxt,  Grateful to be in the presence of these Power BI, and the recruitment portal. great minds. Appreciate that we can WFH and achieve results. Looking forward to conquering more in terms of technology and bring more analytical information to the team. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 31 INDIVIIDNUDAIVLIDUAL Mark TEAM TEAM  Learned about the company, Improved collaboration its various stakeholders.  We are always liaising as close as  Developed relationships with possible. stakeholders overtime.  Improved our service delivery to clients.  Realised the value of building  Gained a better understanding of the relationships to get results. bigger picture.  Focused more on including others to  Realised there is more structure by get their buy-in. being agile and changing the way you work as a collective. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 32 INDIVIIDNUDAIVLIDUAL Mark TEAM TEAM  Learned about myself and how people  Became aware of the importance of perceive me. everyone’s input.  Refrained from making assumptions.  We are willing to learn as a team in the space of technology.  Spent more time on aspects to deliver better quality outputs.  We are professional which makes it easy to interact with with little conflict.  Learned to be more patient in certain areas. Improved trust between ourselves and in terms of others trusting us as a team. Focused on being practical and realistic in operational constraints. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 33 INDIVIIDNUDAIVLIDUAL Themba TEAM TEAM  Learned that apart from having Improved collaboration experience and a qualification, you need a  Improved support. good attitude and need to work hard to be Amazed by team’s ability to make time able to work smart. for each other despite Covid and to put an ear on the ground.  Our team’s trust drove us to where we are today.  We can rely on each other. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 34 INDIVIIDNUDAIVLIDUAL Themba TEAM TEAM  Learned that apart from having We are self-reliant. experience and a qualification, you need a good attitude and need to work hard to be No need to be micromanaged and if there is a need for learning we have always able to work smart. been given supportive mechanism to make us better.  To see the significant changes we bring to young kids gives me hope in terms of SA’s talent. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 35 INDIVIIDNUDAIVLIDUAL Marina TEAM TEAM Leaned to quickly adapt to a new team,  Appreciate the team’s support. environment and technology.  Team is very helpful and caring when I Grateful to have joined Exxaro. reach out and ask for information. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 36 INDIVIIDNUDAIVLIDUAL Tsepo  We care for each others’ wellbeing.  We are professional, put work first, deliver, are friendly.  We have each others’ backs.  Appreciate Hemuna’s guidance and leadership.  I look forward to more years within the organisation. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 37 INDIVIIDNUDAIVLIDUAL Mohlodi TEAM TEAM Appreciate the positive changes that my  Excited and grateful to be part of career at Exxaro has transitioned me into. operationalising the training initiatives.  Enjoys work and every opportunity I get. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 38 INDIVIIDNUDAIVLIDUAL Sunet TEAM TEAM  Learned about the company, Improved collaboration its various stakeholders.  We are always liaising as close as  Developed relationships with possible. stakeholders overtime.  Improved our service delivery to clients.  Realised the value of building  Gained a better understanding of the relationships to get results. bigger picture.  Focused more on including others to  Realised there is more structure by get their buy-in. being agile and changing the way you work as a collective. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 39 INDIVIIDNUDAIVLIDUAL Sunet TEAM TEAM  Took time to reflect on life, on what is  Gained a better understanding of how important, and what is the whole our roles and initiatives align, how we purpose in life. can integrate, and how all that links to the strategy. Appreciate WFH.  Realised that we need to evolve to keep  Started with hobbies and leisure time up to date with technology and read up that increased our quality of life. on trends.  When you are working from home you have to be disciplined as a person you have to take accountability and ownership of your tasks, you have to motivate from within nobody is going to motivate you, you have to find that energy what excites you about work and you have to start motivating yourself. Exxaro New Talent Management Strategy Successes and Learnings

INDIVIDUAL AND TEAM GROWTH 40 INDIVIIDNUDAIVLIDUAL Hemuna TEAM TEAM  Became aware of my need to slow down. Improved role clarity. Learned to take a step back and not take Increased understanding of the strategy things personally. and way forward.  Started to listen to people.  Created opportunities to  Started to believe more in my self celebrate more. and my vision.  Improved my visibility to support  Learned to stay my ground and lead the the team’s needs. team to where I believe we should be.  Witnessed phenomenal team growth. Exxaro New Talent Management Strategy Successes and Learnings Overcome many challenges. Became extremely comfortable with change. We are adaptable.

INDIVIDUAL AND TEAM GROWTH 41 INDIVIIDNUDAIVLIDUAL Hemuna TEAM TEAM  Became aware of my need to slow down.  Embraced all the goals we set out to support our vision.  Learned to take a step back and not take things personally.  Improved confidence and assurance.  Work very well independently. Started to listen to people. Take ownership for our work  Started to believe more in my self Learned to speak with one voice. and my vision. Improved sense of belonging.  Learned to stay my ground and lead the team to where I believe we should be. Exxaro New Talent Management Strategy Successes and Learnings

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