Sales Brochure

efm Logistics Services Group is thelargest independent supply chainintegrator in Australia

A brief introduction efm Logistics Services Group comprises the following: efm is part of efm Logistics Services Group, which is the largest independent supply chain integrator (4PL) in Australia, with over $130m in spend across more than 200 logistics partners (warehousing, transportation, etc.) Our purpose is to generate both immediate cost savings and sustainable value for our customers through our broad portfolio of services and proprietary technology Our broad portfolio of services; inclusive of consulting, solution design, implementation, data intelligence and outsourced services, enables us to provide an end-to-end integrated supply chain Across the group, we currently partner with 2,000 customers across all sizes and industry verticals Our size and scale, together with sound governance and financial stability, makes us an attractive strategic partner 3

who we are As part of the largest independent supply chain integrator in Australia, we leverage our unique capability mix to: • Match our customer specific logistics needs to the ideal carrier solution; • Provide the most efficient operating processes supported by our proprietary technology and IT solution; and • Utilise our back office services to support our customers’ supply chain. Our track record over almost 15 years is underpinned by a continuous investment in people and technology. This combined with our financial stability, makes us an attractive strategic partner history • 15+ years in operations • 2,000+ customers • Diversified customer base Operations • National footprint • 165+ staff • Proprietary IT platform Stability • Trade credit insured • Sound governance • Audited by PwC4

Our structure and peopleefm Logistics Services Group operates a corporate structure, underpinned by sound governanceprocesses. Further, our significant investment in people provides a clear point of difference toour competitors Board of directors 3 NED Executive Management 9 fteCommercial Operations Finance 64 FTE 40 FTE 32 FTE28 - Sales Consultant 15 - IT 9 - Account Receivable/Payable18 - Account Management 10 - Operations Support 15 - Billing/Quality Assurance18 - Customer Service 10 - Administration 8 - Business Analysis 5

Our engagement methodology We will only partner with you if we can add value to your business through the provision of our services Timely Outsourced Focus issues vendor on core resolution mgt business Agreed SLA’s Performance reporting Automated Dedicated Single Ongoing invoice account contact supply chain mgt point validation review Bespoke technology solution Better IT connectivity Business process improvement Process automation Optimal In-transit supplier visibility mix Compliance Improved assessment pricing design connect operate6

Design: Independent Solution DesignWe redesign your logistics solution to ensure planning, execution, control and monitoring of activitiesare all directed towards creating ongoing value, building a comprehensive infrastructure, leveragingthe right carriers and measuring performance. This step consists of three key strategic activities:Business analysis – we take time to understand your business objectives and how these translate to supply chain constraints and requirements.Efficiency analysis – we conduct a strategic efficiency and cost audit of your current operation and carrier mixCarrier selection – we identify the optimal carrier mix which can deliver immediate savings Connect: Tailored ImplementationWe believe that how you implement is as important as what you implement – that’s why we focuson the details. During the connect stage we take the design to a detailed level and customize bothtechnology and operational processes to ensure a seamless fit with your existing business.Specifically, our analysts: • Recommend and implement process improvements that deliver efficiency gains to your business operations • Consolidate the activities of multiple carriers through a single portal, which enables operational and carrier performance management • Tailor our multi-carrier dispatch platform to meet any operational requirement, and enable the seamless automation of key activities such as carrier selection, consignment tracking and KPI reporting, whilst providing on-going support and training. Operate: Outsourced Solution ManagementFocus on your core business. We’ll handle the rest. We consider our specialized support services anextension of your business.We manage your detail – e.g. quotes, bookings, enquiries, invoicing, carrier creditsWe remove your headaches – proactively resolving issues with speed and creativityWe know everything, so you can too – we continuously measure, report and adjust consignment performance to uncover further cost reduction opportunitiesYou only have one number to call, and you are our number one priority. 7

We’ve gotyou coveredfrom a to B

OAubrrcioemf minitmreondtutcotiyoonuWe have the support and infrastructure to manage your requirements and we will proactivelycommunicate with you to deliver timely outcomes that are critical to your businessGoods are Data is transmitted Customer service Enquiries lodged Advise you of Daily summarydispatched to us tracking with carriers any issues sent to youOur escalation process within carriers Dedicated contacts Depot / Operations State manager Operations Manager in carrier customer Manager service teamsweekly • Site visit from Account Manager • Delivery performance reportingMonthly • Formal service review meeting Account Manager and General Manager • Financial analysis by sender, receiver and carrierQuarterly • Exec sponsor visit - Managing Director • Formal review of carrier solution 9

AOubrrpierofpirnitertaordyuIcTtsiolnutionWe invest in your business by providing an integrated solution at no cost to you. Our proprietary ITplatform supports best practice processes and is scalable and flexible• Web-based platform giving • Multi-carrier dispatch visibility and enhanced reporting • Live rate comparison • Track and trace• Customisable access levels for • Single weekly invoice different functions within your business • ERP integration (e.g. SAP, Pronto etc.) • Consolidated data across multiple • E-commerce shop fronts systems and locations (e.g. Magento, Open Cart etc.) • Reconciliation of carrier charges to • Customised integration through API’s actual data prior to invoicing and web service calls10

SAeblercietifnigntthreoodputcimtiaolncarrier solutionOur proprietary Supply Chain Optimiser (SCO) technology segregates your profile by; size, profile,service & transit mix. Each of these are then matched to the operational capabilities of our carriers,thus generating ongoing value for youCarrier(s) your business Service Freight profile • Road • Air • RailPrice SizeTier Transit mix• Local• NationalIT integration Service type • Cost savings • Efficiency gains 11

AOubrrsiehfarinedtrsoerdvuicteicoanpability We will provide you with a single consolidated weekly invoice, that has been reconciled and vetted as accurate, typically saving 2-3% in incorrect charges • Auto-upload of carrier invoices into our IT platform Multiple carrier invoices Invoice reconciliation • Our IT platform performs auto-validation of carrier charges to ensure accuracy • Discrepancies are identified and resolved Credit management • We lodge credits directly with carriers • Management of this process to ensure timely resolution Single consolidated invoicing • Single weekly invoice • Ability to allocate by location, carrier and customised cost centres12

How we add valueService model Solution with efm Solution without efm Design • Independent advisor • Potentially inefficient • Flexibility in options single carrier solutionsupply chain analysis & • One-stop shop with model design • Many contact points single point of contact • Knowledge gaps increase • Solution optimisation acquisition costs • Gaps in information provided lessens solution connect • Increased quality control • Cubmbersome account set-up • ERP integration • Multiple logins to carrier systemscustomised IT platform • Single portal • Absence of on site supportdevelopment & support • Onsite training / testing operate • Single point of contact • Issue escalation difficulty • Efficient issue resolution • Many contact pointsOutsourced logistics • Cost management • Limited visibility andmanagement, including • Shared services support • Enhanced customer performance reporting cost management satisfaction & retention • Continuous improvement 13

The rightcarrier mix.

don’t take our word for it 15

Building 1, Level 1 Brandon Office Park, 530–540 Springvale Road, Glen Waverley, VIC 3150T: (03) 8571 4300 www.efmlogistics.com.au © Copyright efm 2015. All Rights Reserved.