Sales Brochure

efm Logistics Services Group is the largest independent supply chain integrator in Australia

A brief introduction efm Logistics Services Group comprises the following: efm is part of efm Logistics Services Group, which is the largest independent supply chain integrator (4PL) in Australia, with over $130m in spend across more than 200 logistics partners (warehousing, transportation, etc.) Our purpose is to generate both immediate cost savings and sustainable value for our customers through our broad portfolio of services and proprietary technology Our broad portfolio of services; inclusive of consulting, solution design, implementation, data intelligence and outsourced services, enables us to provide an end-to-end integrated supply chain Across the group, we currently partner with 2,000 customers across all sizes and industry verticals Our size and scale, together with sound governance and financial stability, makes us an attractive strategic partner 3

who we are As part of the largest independent supply chain integrator in Australia, we leverage our unique capability mix to: • Match our customer specific logistics needs to the ideal carrier solution; • Provide the most efficient operating processes supported by our proprietary technology and IT solution; and • Utilise our back office services to support our customers’ supply chain. Our track record over almost 15 years is underpinned by a continuous investment in people and technology. This combined with our financial stability, makes us an attractive strategic partner • 15+ years in operations • 2,000+ customers history • Diversified customer base • National footprint • 165+ staff • Proprietary IT platform Operations • Trade credit insured • Sound governance Stability • Audited by PwC 4

Our structure and people efm Logistics Services Group operates a corporate structure, underpinned by sound governance processes. Further, our significant investment in people provides a clear point of difference to our competitors Board of directors 3 NED Executive Management 9 fte Commercial Operations Finance 64 FTE 40 FTE 32 FTE 28 - Sales Consultant 15 - IT 9 - Account Receivable/Payable 18 - Account Management 10 - Operations Support 15 - Billing/Quality Assurance 18 - Customer Service 10 - Administration 8 - Business Analysis 5

Our engagement methodology We will only partner with you if we can add value to your business through the provision of our services Focus Outsourced on core Timely vendor business issues mgt resolution Agreed SLA’s Performance reporting Automated Dedicated Single Ongoing invoice account supply chain validation mgt contact review Bespoke point technology solution Better IT connectivity Business process improvement Process automation In-transit visibility Optimal supplier mix Compliance assessment Improved pricing design connect operate 6

Design: Independent Solution Design We redesign your logistics solution to ensure planning, execution, control and monitoring of activities are all directed towards creating ongoing value, building a comprehensive infrastructure, leveraging the right carriers and measuring performance. This step consists of three key strategic activities: Business analysis – we take time to understand your business objectives and how these translate to supply chain constraints and requirements. Efficiency analysis – we conduct a strategic efficiency and cost audit of your current operation and carrier mix Carrier selection – we identify the optimal carrier mix which can deliver immediate savings Connect: Tailored Implementation We believe that how you implement is as important as what you implement – that’s why we focus on the details. During the connect stage we take the design to a detailed level and customize both technology and operational processes to ensure a seamless fit with your existing business. Specifically, our analysts: • Recommend and implement process improvements that deliver efficiency gains to your business operations • Consolidate the activities of multiple carriers through a single portal, which enables operational and carrier performance management • Tailor our multi-carrier dispatch platform to meet any operational requirement, and enable the seamless automation of key activities such as carrier selection, consignment tracking and KPI reporting, whilst providing on-going support and training. Operate: Outsourced Solution Management Focus on your core business. We’ll handle the rest. We consider our specialized support services an extension of your business. We manage your detail – e.g. quotes, bookings, enquiries, invoicing, carrier credits We remove your headaches – proactively resolving issues with speed and creativity We know everything, so you can too – we continuously measure, report and adjust consignment performance to uncover further cost reduction opportunities You only have one number to call, and you are our number one priority. 7

We’ve got you covered from a to B

Our commitment to y A brief introductionou We have the support and infrastructure to manage your requirements and we will proactively communicate with you to deliver timely outcomes that are critical to your business Goods are Data is transmitted Customer service Enquiries lodged Advise you of Daily summary dispatched to us tracking with carriers any issues sent to you Our escalation process within carriers Dedicated contacts Depot / Operations State manager Operations Manager in carrier customer Manager service teams weekly • Site visit from Account Manager • Delivery performance reporting Monthly • Formal service review meeting Account Manager and General Manager • Financial analysis by sender, receiver and carrier Quarterly • Exec sponsor visit - Managing Director • Formal review of carrier solution 9

A brief introductionOur proprietary IT solution We invest in your business by providing an integrated solution at no cost to you. Our proprietary IT platform supports best practice processes and is scalable and flexible • Web-based platform giving visibility and enhanced reporting • Multi-carrier dispatch • Customisable access levels for • Live rate comparison different functions within your business • Track and trace • Single weekly invoice • Consolidated data across multiple systems and locations • Reconciliation of carrier charges to • ERP integration (e.g. SAP, Pronto etc.) actual data prior to invoicing • E-commerce shop fronts (e.g. Magento, Open Cart etc.) • Customised integration through API’s and web service calls 10

Selecting the optimal carrier solution A brief introduction Our proprietary Supply Chain Optimiser (SCO) technology segregates your profile by; size, profile, service & transit mix. Each of these are then matched to the operational capabilities of our carriers, thus generating ongoing value for you Carrier(s) your business Service • Road Freight profile • Air • Rail Price Size Tier • Local Transit mix • National IT integration Service type • Cost savings • Efficiency gains 11

A brief introductionOur shared service capability We will provide you with a single consolidated weekly invoice, that has been reconciled and vetted as accurate, typically saving 2-3% in incorrect charges • Auto-upload of carrier invoices into our IT platform Multiple carrier invoices • Our IT platform performs auto-validation of carrier charges to ensure accuracy • Discrepancies are identified and resolved Invoice reconciliation • We lodge credits directly with carriers • Management of this process to ensure Credit management timely resolution • Single weekly invoice • Ability to allocate by location, carrier and Single consolidated invoicing customised cost centres 12

How we add value Service model Solution with efm Solution without efm • Independent advisor • Potentially inefficient • Flexibility in options single carrier solution • One-stop shop with • Many contact points Design single point of contact • Knowledge gaps increase • Solution optimisation acquisition costs supply chain analysis & • Gaps in information model design provided lessens solution • Increased quality control • Cubmbersome account set-up • ERP integration • Multiple logins to carrier systems • Single portal • Absence of on site support connect • Onsite training / testing customised IT platform development & support • Single point of contact • Issue escalation difficulty • Efficient issue resolution • Many contact points • Cost management • Limited visibility and • Shared services support performance reporting operate • Enhanced customer satisfaction & retention Outsourced logistics management, including • Continuous improvement cost management 13

The right carrier mix.

don’t take our word for it 15

Building 1, Level 1 Brandon Office Park, 530–540 Springvale Road, Glen Waverley, VIC 3150 T: (03) 8571 4300 www.efmlogistics.com.au © Copyright efm 2015. All Rights Reserved.