AU Self-Assessment Report (AU-SAR Report)

speaking (62%), writing (24.5%), listening (7%) and reading skills (6.5%). It was found that writing skill was higher than previous year; therefore, additional writing practice was included for these students. There were 191 freshmen participated in 3 semesters. This year the program was extended to offer a summer session especially for the scholarship students from Klai Kangwon School. The survey results of overall student satisfaction toward the course curriculum, teacher and facilitator were 4.38 and 4.48 respectively.  The Learning Support Center provides advising and counseling services. In academic year 2018, there were 174 advisees and 3 counselees. There were 238 students participated in the educational psychological testing. In addition, the Learning Support Center provided advising information directly through the LINE AU FRIEND, initiated by the Office of University Registrar to maintain contact with new students timely and efficiently. As the results, many freshmen were aware of Student Affairs, news and coming events and importantly they knew who to contact when they need help. Counseling on how to work Schools and Career Development Center of Student Affairs provide career advising and counseling to students.  Schools provide career advising and job placement services through their channel of communication such as Facebook, LINE, and website. Furthermore, Schools organize the Graduation Orientation and the Career Guidance events to empower the graduating students through the experience sharing session with successful alumni.  The Career Development Center (CDC) of Student Affairs provides career counseling services to help students discover their personality, find job opportunities and know career updates for current students and alumni through Facebook pages namely ABAC Career Development Center (CDC) for Thai students and AU Career for International Students and a LINE Group for part- time students. In view of career counseling and testing, there were 293 students who participated in the career testing with 339 students receiving career advising.  In 2/2018, the Career Development Center in collaboration with the Learning Support Center held 4 new workshops focusing on English for Career, preparing interested students from any years to explore through self-discovery, English proficiency and personality tests, to create E-portfolio, to learn interpersonal communication skill and to experience a mock-up job interview. Financial Assistance Regarding the students’ financial support, the Financial Assistance Division (FD) assists students who are eligible for financial assistance to access sources of funds and help students who are qualified. There were 294 students who received the Student Loans Fund (กยศ) in academic year 2018. 42

2.  Students are provided with information about service units, extra-curricular activities, full-time and part-time work placements. The University provides useful and updated information about services, extra- curricular activities as well as availability of full-time and part-time work placements through various channels. Information about service units  Websites. Students can obtain information of service units through the University website http://www.au.edu/index.php Student Affairs also provides useful information for students in general through its website http://www. sa.au.edu/, including information on BG 1403 Professional Ethics Seminar, student activities, sports and recreation, scholarships, student rights and disciplines, and SA E-information. English for All http://www.e4all.au.edu/ There were 540 students joining the LINE ENGLISH FOR ALL. St. Martin Center for Professional Ethics http://www.ethics.au.edu/ In 2018, there were 30,248 visitors in the St. Martin Center for Professional Ethics and Service-Learning website. Center for Student Personality and Campus Life http://www.sa.au.edu/16-center/36-student-personality-and-campus-life- center-cspcl.html Center for Sports and Physical Fitness http://www.sportsfocus.au.edu/  Social media. Each Student Affairs unit utilizes various social media and internet service to reach out targeted students promptly and widely such as LINE, Facebook, Twitter, U-Channel, ABAC News online to share news with students at real time.  Facebook pages University official facebook page: https://www.facebook.com/assumptionuniversity/ Center for Sports and Physical Fitness https://www.facebook.com/abaccspf  Google clouds are used to facilitate student services such as student profiles, BG1403 class change request, activity room booking, online form and online surveys.  The Learning Management System (LMS) is also utilized in BG1403 class management, as well as accessing teaching materials and assignments.  Notice boards, posters and SMS or Short Message Services are also used.  Newsletters, student manuals in hard copies published by both the University and Schools for students 43

 The LED media is being used to announce university and student events.  Email. Financial assistance e-mail: [email protected] Information about extra-curricular activities  Student Affairs units utilize all of the above channels to publicize the extra- curricular activities and to communicate with target students.  Student Affairs also utilizes the network of student development coordinators to exchange knowledge and update information on students.  Websites /LINE/Facebook Center for Student Leadership and Experiential Learning (CSLEL) http://www.activity4you.au.edu/ AUSO Official LINE account (@au.auso) AUSO Facebook Assumption University Student Organization Information about full-time and part-time work placements  Student Affairs units utilize all of the above channels to publicize information about full-time and part-time work placements and to communicate with target students and alumni.  Student Affairs also print booklets with specific information distributed to students in events such as Career Week.  Facebook pages/LINE/Website ABAC Career Development Center (CDC) for Thai students and alumni https://www.facebook.com/abaccdc/ AU Career for International Students and alumni https://www.facebook.com/auintercareer/ LINE Group for part-time students The ABAC Dummy Company http://www.abacdummy.au.edu/ 3.  Activities are organized to prepare students for work. The University through Career Development Center (CDC) has organized activities preparing students for working life after graduation in 5 dimensions; 1) Job placement 2) Career Counseling, Advising and Testing 3) Career Training and Exposure 4) Employers and Alumni Relation 5) Leadership and Entrepreneurial Development. 44

Job Placement  For job placement services, the CDC offered various channels of activity to engage interested students into job experience as follows: Job/Project No. of No. of job No. of No. of applicants student referred company offer applicants to the companies Full-time job 103 284 983 90 Part-time job 6 50 50 Career Week project 1,804 651 50 161 1,684 4,355 job applications Total  Job placement is organized to provide job placement service including full-time, part-time jobs, career resources through Facebook pages and counter service to offer career opportunities for AU students and to provide suitable applicants for employers.  The unit utilized the job matching process to select student applicants for the desired companies. In 2018, there were 140 applicants referred to 30 companies for full-time and part-time jobs.  The unit held the Career Week twice a year, during October 30 - November 1, 2018 and March 26-28, 2019. There were 1,804 job positions available from 161 companies. It was reported that 651 graduating students registered at the event booth and there were 4,355 job applications submitted during the event. The level of employers’ satisfaction towards the arrangement of the event, and level of students’ readiness towards the job application were 4.10 and 3.90 respectively.  There were a total of 1,684 students who utilized the job placement service in academic year 2018. Career training and career exposure  For career training and career exposure dimension, CDC provided experience program and career workshops and company presentation to prepare students for job application and job interview, also offered an opportunity for students to apply theories into practice to prepare themselves for actual working conditions.  The unit collaborated with the Learning Support Center to design the program suitable for the student needs. As the results, there were 310 students participated in 32 career workshops and 177 students participated in 2 company presentations. The achievement results of Career Workshop found that level of participants’ incremental knowledge after attending Career Workshop is at 4.17 of 5-point scale and level of students’ satisfaction towards the contents of Career Workshop and Company Presentation is at 4.49 of 5-point scale.  There were 34 students participated in internship program at 14 companies this year. 45

Leadership and entrepreneurial development  Regarding leadership and entrepreneurial development, there were 173 students engaged in the retail business and exhibition event in academic year 2018. The number of students participating in the trading of dummy company is decreasing significantly due to the higher investment in terms of money and time comparing to other types of trading like E-Commerce. In view of this, the CDC will emphasize on e-commerce to match with students’ interest in the academic year 2019. Career Interest Survey  In addition, the CDC launched the Career Interest Survey in academic year 2018. Data was collected from 1,746 respondents who were Assumption University third students, on their career interests. Results of the survey show that 41.9% of respondents were interested to further study, 41.4% interested to work in the organizations and 15.1% interested to be entrepreneur respectively. Report of study was shared with SA personnel for discussion in SA Forum on September 27, 2019. The information will be utilized for university publicity in the various coming events. The continuous study will be conducted in academic year 2019. At the School level At the School level, the Graduation Orientation events organized by all Schools were the time when alumni inspired the graduating students, and it was also time for sharing job opportunities and further study information to all participants. For example, there were School of Arts, School of Science and Technology, School of Law and School of Engineering who organized such events. 4.  The quality of activities and services in no.1-3 is assessed. Each item must score more than 3.51 out of the total score of 5. All jobs and projects implemented by Student Affairs (SA) are assessed by several achievement indicators. These indicators are set according to the expected outcomes of each job or project such as completion time frame, number of participants, level of stakeholders’ satisfaction, and level of incremental knowledge of participants after attending the event. The results of stakeholder satisfaction in all activities and services were above 3.51 out of the total score of 5. Below are the results of some activities mentioned in items 1-3: In terms of services, numbers of students receiving services in academic year 2018 are as follows: 46

Unit Services Number of cases/students Career Development Center Full time jobs 893 students Part time jobs 50 students Internship 34 students Advising and counseling 339 cases 1,986 students Orientation (94.16% of total new students) Center for Student Personality and AU CARE 1,752 students Campus Life Counter service Sports for health 617 cases Center for Student Leadership and Financial assistance Experiential learning 5,882 students (48.81% of total undergraduates) Center for Sports and Physical Fitness 294 students Financial Assistance The results of satisfaction survey on services provided are generally above 3.51 as shown below: Unit Types of assessment Results of 1. Level of AU student satisfaction toward Satisfaction Office of the Vice President for Survey 2018 Student Affairs 3.70 Career Development Center Student Affairs services Center for Student Personality and Campus Life 2. Level of AU student satisfaction toward 3.72 Center for Student Leadership and Experiential learning counseling and advising 3. Level of AU student satisfaction toward 3.72 student activity service 4. Level of AU student satisfaction toward 3.67 information services 1. Level of student satisfaction towards the 4.47 arrangement of the internship program 2. Level of employer satisfaction towards 4.31 AU students’ performance during the internship training 3. Level of participant incremental knowledge 4.17 after attending Career Workshop 4. Level of student satisfaction towards the 4.49 contents of Career Workshop and Company Presentation 5. Level of student satisfaction towards the 4.18 arrangement of the Career Week 6. Level of employer satisfaction towards 4.10 the arrangement of the Career Week 1. Level of student satisfaction toward the 4.08 arrangement and service in the AU CARE 1. Level of stakeholder satisfaction towards 4.21 student activity information 47

Unit Types of assessment Results of Satisfaction Center for Sports and Physical 1. Level of student satisfaction towards Survey 2018 Fitness services by Center for Sports and Physical Fitness 4.35 Financial Assistance Division 2. Level of student satisfaction towards the 3.65 service of MD Service Management 4.74 3. Level of student satisfaction on Student Loan Fund Service In addition, all projects were evaluated according to the objectives and the achievement indicators and reported in the Annual Report 2018. 5.  The evaluation results of no.4 are used for developing the service and information provision to improve the performance or meet students’ expectations. After the quality of activities and services are evaluated, the results are put into discussion among the responsible persons of each unit as specified in the Student Affairs Action Plan for Strengthening Administrative Performance (ASAP) 2018. Results were reported in the Annual Report 2018. The directors of SA units reported the performance and suggestions at the Student Affairs Executive Board of Directors meeting. Results of assessment including comments and suggestions in questionnaires, project evaluation, and social media as well as discussion on improvement plan on jobs and projects were utilized in the preparation of annual report, self-assessment report and the planning of the Action Plan for Strengthening Performance (ASAP) 2019. The result from students’ need survey has been revised to collect information which is beneficial to all units in the Student Affairs in assisting AU students. 6.  Information and knowledge beneficial to careers are provided to alumni. There is a strategic plan on services to alumni in the AU Strategic Plan (2018-2022) No.3 Increasing social engagement within and beyond AU communities Objective 2 Initiative 2 Action Plan 2.6. Support activities to increase alumni engagement. Schools devised activities and services for alumni as well as Student Affairs and the Alumni Association who also provide information services. Student Affairs services include: Career Development Center provides job placement information for alumni through Facebook pages and electronic mails. ABAC Career Development Center (CDC) for Thai students and alumni https://www.facebook.com/abaccdc/ AU Career for International Students and alumni (https://www.facebook.com/auintercareer/ 48

Assumption University Alumni Association (ส ม า ค ม ศิษ ย์ เ ก่ า เ อ แ บ ค ABACA AUAA) provides information on career news, trainings, workshops, meetings and conferences through Facebook and LINE groups. https://www.facebook.com/auaa.abaca/ The information on alumni page is in the University’s website http://www.au- communities.au.edu/ where alumni can find their friends and utilize the library services. Examples of activities are shown below: The AUAA Professional Episode 1 Teamwork กญุ แจสาคัญของ COM7: บทสัมภาษณ์คณุ สรุ ะ คณติ ทวกี ลุ ประธานบรหิ าร บรษิ ัท คอมเซเวน่ จากดั (มหาชน) The AUAA Professional Episode 2 การบรหิ ารคนยคุ 4.0 ฉบบั ซอี โี อพันลา้ น: บทสมั ภาษณ์คณุ วทิ รู เลศิ พนมวรรณ ประธานบรหิ าร บรษิ ัท ไอเอฟซจี ี จากดั School level: Examples of activities are shown below: Vincent Mary School of Engineering (VME) provides information on workshop and trainings through Facebook. https://www.facebook.com/auscitech/ VME also provides information on the Council of Engineers’ professional license to alumni. School of Law organized workshops and training for students and alumni as follows: Paralegal in the making of workshop, Intellectual Property Law and Practice (IPLP), Entrepreneurship Administrative (Startup) and Business Law Training. Bernadette de Lourdes School of Nursing Science (BLNS) The BLNS provides useful information both academic and social activities to alumni through the alumni website. The numbers of alumni serving as faculty members were nine in academic year. All of them have shared the useful information to other alumni directly through social media/network. BLNS has preceptorship training project available for refreshing the alumni’s knowledge regarding nursing pedagogy and English communication skills. In academic year 2018, seven alumni participated in this training. Vincent Mary School of Science and Technology (VMS) provides information through website http://www.scitech.au.edu and Facebook https://www.facebook.com/auscitech/ VMS together with various organizations conducted workshops, seminars and conferences and PR to our alumni to update their knowledge such as following: No. Title Place Date 1 Introduction to Machine 31 Aug 2018 King Mongkut’s University of Learning Technology of Technology 10 October 2018 Bangkok, Rayong Campus 2 AI and Exploratory Data Analysis Tonsai AI Co-Working Space, Silom 49

No. Title Place Date Assumption University 18 November 2018 3 Digital Transformation Workshop Tonsai AI Co-Working Space, 19 December Silom 25 – 28 December 2018 4 AI/ML Workshop with ISL Khon Kaen University 28 Feb – 3 Mar 2019 2 – 5 April 2019 5 Fundamentals of Machine Software Park, Bangkok 13 – 16 May 2019 Learning Nakhon Phanom University 7 June 2019 6 Fundamentals of Machine 11 – 14 June Learning Assumption University 8 – 11 July 2019 7 Fundamentals of Machine Assumption University 12 July 2019 Learning Ubon Ratchathani Rajabhat University 8 Computer Vision and Deep Assumption University Learning Assumption University 9 Digital Marketing Workshop 10 Fundamentals of Machine Learning 11 Computer Vision and Deep Learning 12 Web Development Workshop Assessment Result Target Assessment Score Achievement Indicator 6 items outcome (Yes/No) 6 items 5 scores Yes Indicator 1.4 Bachelor’s degree student service Evidence Document Name Document Project Report of Orientation Code Project Report of AU Care 1.4-1-1 Counseling Appointment Scheduling Report 1.4-1-2 Project Report of English for All 2018 1.4-1-3 Job Report of Career Testing and Advising 1.4-1-4 Job Report of Student Government Loan (กยศ) 1.4-1-5 www.au.edu, www.facebook.com/assumptionuniversity 1.4-1-6 ABAC Newsletters, ABAC Today 1.4.2-1 LED Media Information 1.4-2-2 http://www.sa.au.edu/ 1.4-2-3 Information on AU SPARK 5 1.4-2-4 Name list of Full-time, part-time, internship students 1.4-2-5 Job Report of Career Workshops and Company Presentation 1.4-3-1 Project Report of Career Week 1.4-3-2 Report of Career Interest Survey 2018 1.4-3-3 Project Report of University Entrepreneurial Development 1.4-3-4 1.4-3-5 50

Document Document Name Code 1.4-4-1 Student Affairs Common Data Set 2018 1.4-4-2 Survey Report on AU Student’s Satisfaction on Student Affairs Services 2018 1.4-4-3 Survey Reports on services by CDC, CSPCL, CSLEL, CSPF, FD 1.4-5-1 The Action Plan for Strengthening Performance (ASAP) 2018 1.4-5-2 The Action Plan for Strengthening Performance (ASAP) 2019 1.4-5-3 Student Affairs Annual Report of Academic Year 2018 1.4-5-4 Project Evaluation 1.4-6-1 AU Strategic Plan (2018-2022) 1.4-6.2 School Report on alumni services Indicator 1.5 Bachelor’s degree student activities Type of indicator Process Standard criteria 1. Student development activities of the University are planned. Students are encouraged to participate in planning and organizing activities. 2. For bachelor’s degree students, student development activities must include - activities to enhance graduates’ characteristics specified by the University - sports or health activities - activities for social benefits or environmental preservation - moral and ethical development activities - art and culture promotion activities 3. Activities to provide students with knowledge and skills in quality assurance are organized. 4. Achievement of the objectives of all activities is evaluated and the evaluation results are used for further development. 5. Achievement of the objectives of the plan for student development activities is evaluated. 6. The evaluation results are used for the development of the plan or student development activities. Assessment criteria 2 scores 3 scores 4 scores 5 scores 2 items 3-4 items 5 items 6 items 1 score 1 item 51

Performance Outcome 1.  Student development activities of the University are planned. Students are encouraged to participate in planning and organizing activities. According to the 5-Year Strategic Plan of the University (2018 - 2022), the office of the Vice President for Student Affairs provides the 5-Year Strategic Plan which aligned to the University Strategic Plan to serve the services and activities for students’ quality of life and student development include; activities to enhance graduates’ characteristics specified by the University, sports or health activities, activities for social benefits or environmental preservation, moral and ethical development activities, art and culture promotion activities. The 5-Year Strategic Plan for Student Affairs shaped the Action Plan for Strengthening Administrative Performance (ASAP) for each unit under the office of the Vice President for Student Affairs to provide the services and activities for students. Student development activities related to student leadership and experiential learning  Student development activities related to student leadership and experiential learning are under the supervision of Center for Student Leadership and Experiential Learning (CSLEL). There is a student development plan derived from the Student Affairs Strategic Plan and guidelines for student activities. These activities enhance students’ learning achievements in all domains specified in the TQF:HEd and reflect the identity and uniqueness of the institution. The guidelines are for extracurricular activities implementation both at University level (AUSO and clubs) and at the School level (School Student Council).  In 2018, the CSLEL advisers and student organization committee agreed to replace the president camp with the AUSO Strategic Planning Camp 2018. It was held during July 21-23, 2018 at Common Room, King David Resident Hall. This is an annual event where the Assumption University Student Organization (AUSO) and advisors discuss and plan activities for the new academic year. The results of the joint meeting were presented by the AUSO committee to student activity units at the Student Leader Conference. There were 175 participants attended the Student Leader Conference on August 3-4, 2018 at John XXIII Conference Center. The conference was the launching of new administration preparing student leaders in planning and executing the plans under the guidance of the elected Student Organization President with the executive committee and student activity advisors. Student development activities related to sports dimension  Student development activities related to sports dimension are under the supervision of Center for Sports and Physical Fitness (CSPF). There is a sport development plan derived from Student Affairs strategic plans and guidelines for 52

sports activities. There are sport advisors in charge of advising and monitoring all student sport activity units and sport teams. Student development activities related to social service and ethics  In terms of student development activities related to social service and ethics, there is St. Martin Center for Professional Ethics Seminar in charge of BG1403 service learning and community service. This is a co-curricular activity required for juniors of all majors to conduct a service- learning project. There is a policy and guideline for service-learning project approved by the University. There is close collaboration between these centers in planning, execution and evaluation of student activities. All advisors work together to supervise student activity units according to the expertise and the nature of the activity. Students are encouraged to create projects/ activities through project proposals. With the guidance of advisors, students learn to go through the procedure until the projects are completed. Thus, students have learned from experienced and diverse advisors by conducting activities. 2.  For bachelor’s degree students, student development activities must include - activities to enhance graduates’ characteristics specified by the University - sports or health activities - activities for social benefits or environmental preservation - moral and ethical development activities - art and culture promotion activities Under this criterion, there are 3 units namely Center for Student Leadership and Experiential Learning (CSLEL), St. Martin Center for Professional Ethics Seminar (CPEL), and Center for Sports and Physical Fitness (CSPF) in charge of the student development activities in the five dimensions specified by OHEC. Student development activities Under the supervision of advisors of Center for Student Leadership and Experiential Learning (CSLEL), student activities/projects are organized by student activity units through advising and coaching. Students gain out-of-classroom learning experiences that will prepare them for human interactions, and enable them to develop time management skills, leadership skills, critical thinking and civil consciousness. The CSLEL also provides facilities both in-campus and out-of-campus for students to carry out activities, counsel and advice throughout their projects. The student activity units are trained to plan, implement, evaluate and reflect lessons learned from the activity and suggest the recommendations. This is the complete cycle of quality assurance that Student Affairs facilitates all student activity units to journey through.  In 2018, there were 280 projects implemented by AUSO student activity units covering 5 categories of OHEC. Number of students participated in the activities are presented in the following table: 53

No. of projects Number of student Category implemented participants in each category 1. Activities to enhance graduates’ characteristics specified by the University - Ethics* (10 ) (3,586) - English Proficiency 2 147 - Entrepreneurial Spirit 34 951 - Academic Activities 164 14,763 2. Sports & Health Activities 19 5,925 3. Activities for social benefits or environmental 20 2,146 preservation 4. Moral and ethical development activities 10 3,586 5. Art and culture promotion activities 25 8,431 University Engagement and Campus Life Activities 6 5,948 Total 280 *Ethics is as same as No.4 Moral and ethical development activities, therefore, it is not counted.  In terms of learning outcomes (DOE), the numbers of student activities organized in promotion of DOE were few as this policy has been launched in the middle of the academic year 2018. It was found that there were 8 projects promoting learner person, 39 projects promoting innovative co-creator, and 12 projects promoting active citizens.  Student Affairs facilitated the student-initiated activities to promote the positive learning environment, for examples: - The Badminton Clinic and the Running Club - sports activity initiated by students and supported by Center for Sports and Physical Fitness (CSPF) and Center for Student Leadership and Experiential Learning (CSLEL). - TEDx Assumption U “The New Era of Evolution” – promoting learner person and active citizens. - The AU Boss, the AU Business Playground, the AVEM Digital Marketing project – promoting innovative co-creator and entrepreneurship.  Student Affairs units facilitated and nominated students of capacity to participate in competitions at national and international levels. In academic year 2018, 15 athletic students won the 1st, 2nd and 3rd awards from the 46th Thailand University Games; 2 students participated in the national speech contest for the H.M. King Maha Vajiralongkorn Bodindradebayavarangkun’s Trophy organized by Chulalongkorn University Alumni Association under the Royal Patronage; 1 student participated in the World University Debate Championship in Africa. Community service and service learning Under the course BG1403 Professional Ethics Seminar and Service Learning, St. Martin Center for Professional Ethics Seminar (CPEL) fulfilled Assumption University’s vision of “continuous improvement” of student personal integrity and professional ethics. It utilized both classroom learning and outside-classroom learning (Service Learning) to facilitate students’ growth. The instructors/project advisors supervise student activities 54

covering five OHEC dimensions under the umbrella of community service and service learning. In academic year 2018, there were a total of 2,665 students participated in 123 service-learning projects. CSLEL and CPEL always ensure a clear and holistic development of students through student activities and set the direction for their implementation. These activities are aligned with the vision and identity of the University and serve to identify key performance indicators and goals of each project. In addition, to reinforce the policy, Student Development Coordinators for all Schools are appointed to provide guidance to student committees in developing activities. Sports or health activities For sports or health activities, the Center for Sports and Physical Fitness oversees the provision of services on sports for health and wellness and promotion of sports for competition. In 2018, there were 5,882 students who received the sports services, whereas there were 271 students who participated in the sports training and competitions (Student Affairs common data set). 3.  Activities to provide students with knowledge and skills in quality assurance are organized. Students have been trained in quality assurance since the first year of study. The AU Orientation 2018 for 1,682 students was organized on July 22, 2018 and the QA knowledge was shared with them during the afternoon meeting of each School. More information on quality assurance for students was also published as E-Newsletter on Student Affairs website. Furthermore, the QA knowledge is imparted to all students through the non-credit course BG1403 Professional Ethics Seminar. Students learn about the course objectives, participate in both class activities and service learning then evaluate their learning through self-assessment report, or assignment and receive the feedback from advisors/ lecturers for their future improvement. In BG14035-6, all juniors are required to implement their Service Learning projects by following the P-D-C-A process step by step until their completion. Likewise, all student development activities under the guidance of Center for Student Leadership and Experiential Learning are implemented using the P-D-C-A process annually. Regarding the student activity units, student committee are trained for quality assurance knowledge and skills by qualified trainers of faculty and Center for Student leadership and Experiential Learning (CSLEL). All undergraduate activity units apply QA knowledge i.e. the P-D-C-A process in each level of project implementation starting from generating ideas, setting objectives, setting achievement indicators, target group, time frame, method, expected outcome and responsible persons. During implementation, an activity advisor is assigned to monitor and advise students to follow the plan. Lastly, the activity unit assesses performance and presents a report to the advisor. Likewise, the advisor also shares feedback of observation with the activity unit for further 55

improvement. This procedure is required for all student activity units both at the University level (AUSO and Clubs) and at the School level (School Student Council). Also, a similar quality assurance procedure is also enforced in the execution of all service learning projects and the sports competition events. In 2018, there were 53 student activity units and 5 groups under activity for all. There were 334 student committee members who were trained in this year. (SLDP Basic Level) 4.  Achievement of the objectives of all activities is evaluated and the evaluation results are used for further development. There is the process for student activity evaluation. After completing each project, the CSLEL adviser or assigned faculty member discuss about problems and obstacles occurred during project implementation and evaluate their work. The evaluation is made according to the objectives and indicators of project or activity. The final report is submitted to student organization (AUSO) to close the project. Beside the evaluation of each project, at the end of the academic year, the outgoing and the incoming committees are required to attend the student committee meeting to report the outcomes of all projects implemented during the academic year. It facilitates all committees to review the performances and to recommend changes if any for the better action in the coming academic year.  In 2018, there were 280 projects implemented by AUSO student activity units covering 5 categories of OHEC. There were 96.43% of total student activity projects achieved the PDCA criteria. The survey result on advisee’s satisfaction toward advisor was 4.45 of 5-point scale. Details are shown below: No. of No. of projects % of Category projects completed the achievement implemented PDCA 1. Activities to enhance graduates’ characteristics specified by the University - Ethics* (10) (9) (90%) - English Proficiency 2 2 100% - Entrepreneurial Spirit 34 34 100% - Academic Activities 164 155 94.51% 2. Sports & Health Activities 19 19 100% 3. Activities for social benefits or environmental preservation 20 20 100% 4. Moral and ethical development activities 10 9 90% 5. Art and culture promotion activities 25 25 100% University Engagement and Campus Life Activities 6 6 100% Total 280 270 96.43% *Ethics is as same as No.4 Moral and ethical development activities, therefore, it is not counted.  In terms of achievement of the objectives, there are various key performance indicators set according to the project objectives. It was reported that 132 student activity projects (48.89%) achieved the objectives whereas 138 student activity 56

projects (51.11%) did not achieve. There was higher number of unachieved projects because they did not complete all objectives. Details are shown below: No. of Achieve Objectives projects Category completed the Achieved Not PDCA Achieved 1. Activities to enhance graduates’ characteristics specified by the University (9) (4) (5) - Ethics 2 11 - English Proficiency 34 28 6 - Entrepreneurial Spirit 155 61 94 - Academic Activities 19 12 7 10 10 2. Sports & Health Activities 20 3. Activities for social benefits or 45 9 13 12 environmental preservation 25 33 4. Moral and ethical development activities 5. Art and culture promotion activities 6 132 138 University Engagement and Campus Life Activities 270 Total  Results of project evaluation are presented in the annual report of student activity units. These results are used by the student activity units in the improvement and development plan in the One-Year-Plan & Budget 2019. Sports or health activities For sports dimension, the results of satisfaction survey of CSPF projects are above 3.51(Student Affairs annual report 2018). The level of student satisfaction towards services by Center for Sports and Physical Fitness is 4.35 and the level of athlete satisfaction on training and competition is 4.40. Community service and service learning Under the supervision of St. Martin Center for Professional Ethics Seminar (CPEL), there were 2,665 students who enrolled in BG14036 Service-Learning Project presentation; however, there were 2,186 students (82.03%) who successfully accomplished the requirements. The survey result of students’ satisfaction was 4.80; the community’s satisfaction was 4.88 and the advisor’s satisfaction was 4.95 of 5-point scale. The CPEL also conducted an evaluation of their projects and was reported in the Student Affairs Annual Report 2018. The recommendations are included in the Action Plan for Strengthening Performance (ASAP) 2019 for action in the coming year. 5.  Achievement of the objectives of the plan for student development activities is evaluated. There was an evaluation on achievement of the objectives of the Student Affairs Five- Year Strategic Plan (2018-2022) for academic year 2018. The SA strategic plan covers 5 areas of strategy i.e. human resource, management process, information system and communication technology, student development intervention methods, lastly 57

promotion of Thai arts and culture in our international context. Details are discussed below: Student Affairs Level Strategy 1: Strengthening the proficiency of Student Affairs’ personnel  In 2018, all personnel were supported to attend or participate in training/ meeting/ conference. Student Affairs supported 33 out of 46 persons equivalent to 72% of personnel attending trainings. Student Affairs also held SA Forum as in-house training four times in academic year 2018. This is to ensure all SA members receiving necessary information and knowledge at work. Five units (CDC, LSC, CSPCL, CSPF, and CSLEL) supported members to attend training/ conference in the strategic project SA One Person One Training. Strategy 2: Enhancing management success for student development and quality of life  The executive committee followed up the execution of jobs and projects in the ASAP 2018. There were 71% of jobs, projects and strategic projects achieved the set criteria; 29% jobs, projects and strategic projects were not achieved due to the results of performance below the criteria (65.52%), cancellation (27.59%) and incompletion (6.90%)  Student Affairs units are assigned to foster networking and collaboration between Student Affairs and the Catholic institutions in Thailand and abroad. Through the Student Leader Development program by Center for Student Leadership and Experiential Learning (CSLEL), there were 3 universities visited i.e. City University of Hong Kong, Chinese University of Hong Kong, and Hong Kong Baptist University. Through service-learning program by Center for Professional Ethics and Service Learning (CPEL), there was 1 university i.e. International Christian University (ICU), Japan. Strategy 3: Maximizing information system and communication technology for quality student development  In terms of maximizing information system in administrative work and communication, Student Affairs utilizes the AU SPARK as a channel of communication on BG 1403 class schedule. The use of QR code for Student Counseling Appointment Scheduling increased the intake of student applicants. There were 88 students contacting for counseling services in academic year 2018. The retention support activity by advisor of Learning Support Center using LINE AU FRIEND, initiated by the Office of University Registrar, maintains contact with new students regularly. In addition, Student Affairs units utilize several social media channels such as websites www.sa.au.edu, www.e4all.au.edu, www.activity4you.au.edu, www.sportsfocus.au.edu www.ethics.au.edu; Facebook of CSPF and CDC; LINE Groups. 58

Strategy 4: Strengthening the student development intervention method for AU’s quality graduates  In terms of Student Affairs strategic plan No.4, the response was encouraging as there were 6 new activities in academic year 2018 such as the Badminton Clinic and the Running Club; TEDx Assumption U “The New Era of Evolution”; the AU Boss, the AU Business Playground and the AVEM Digital Marketing project. The number of projects initiated by students was higher than the target. Strategy 5: Promoting Thai Arts and Culture in our international context  Among all 11 projects, 10 projects were implemented successfully, however one project (The 44th Higher Education Thai Classical Music Festival) was postponed to October 28, 2019. The strategic project (The Thai Heritage Preservation Day) was successfully held and participated by about 1,200 persons. Another highlight was the Thai language class and cultural trip for international students facilitated by CSLEL advisor which was held to promote the multicultural activity. Student Activity Level  The Center for Student Leadership and Experiential Learning (CSLEL), has a mechanism to assess the objectives and performance of the projects in line with the University’s vision and mission by designing project procedure based on P-D-C-A process and deliver the concept into each project through Student Leader Conference which was held on August 3-4, 2018 at John XXIII Conference Center. CSLEL assigned the advisors to guide students about PDCA process, monitoring and follow up to ensure that the students follow the process in all projects. The achievement criteria of each project are the completion of P-D-C-A process, that is the indicator and the target of achievement is 80%. The responsible persons are required to evaluate the performance, to submit a report and to give a final presentation for advisor’s assessment (Student Activity Unit Annual Report 2018).  In 2018, there were 280 projects implemented by AUSO student activity units covering 5 categories of OHEC. There were 96.43% of total student activity projects achieved the PDCA criteria. The survey result on advisee’s satisfaction toward advisor was 4.45 of 5-point scale. 6.  The evaluation results are used for the development of the plan or student development activities. To systematically develop student activities, Student Affairs holds a review of the five- year strategic plan together with the Action Plan for Strengthening Performance (ASAP) to deploy suitable actions for the coming year. 59

In response to the learner outcomes of the new Higher Education Standards, Student Affairs should further develop the student activity framework and/or extra-curricular activities to align with the learner outcomes (DOE) requirements. To ensure the process of the evaluation results are used for the development of the plan or student development activities, the process of Training and Forming Committee (TFC) will be utilized at the student activity unit level as a requirement in the coming year. That means at the end of the academic year, the outgoing and the incoming committees are required to attend the student committee meeting to report the outcomes of all projects implemented during the academic year. Assessment Result Target Assessment Score Achievement Indicator 6 items outcome 5 scores (Yes/No) 6 items Yes Indicator 1.5 Bachelor’s degree student activities Evidence Document Name Document Assumption University 5-Year Strategic Plan (2018 – 2022) Code Student Affairs 5-Year Strategic Plan (2018 – 2022) 1.5-1-1 The SA Action Plan for Strengthening Performance (ASAP) 2018 1.5-1-2 Student Activity Operating Plan 2018 1.5-1-3 Copy of University Order No. 252/2018 Appointment to the positions 1.5-1-4 of Student Organization Committee for Academic Year 2018 1.5-1-5 Sport Development Plan Policy of BG1403 Professional Ethics Seminar & Service Learning 1.5-1-6 AU Standards of Higher Education Academic Year 2018 1.5-1-7 Student Affairs Annual Report 2018 1.5-1-8 Assumption University Student Organization Annual Report 2018 1.5-2-1 Student Project Alignment with Learner Outcomes and 3Es 1.5-2-2 Student Activity Unit Annual Report 2018 1-5-2-3 E-Student Information & Photos of “Get to Know Quality Assurance 1.5-2-4 in Higher Education” in the orientation 1/2018 1.5-3-1 Evaluation report of Student Leaders Conference 2018 Report of Student Operating Plan 2018 1.5-3-2 Report on SLDP Basic Level 2018 1.5-3-3 AUSO Student Activity Unit Annual Report 2018 1.5-3.4 AUSO Operating Plan 2019 1.5-4.1 1.5-4.2 สรปุ แผนดาเนนิ การโครงการกจิ กรรมองคก์ ารนักศกึ ษา 2018 1.5-4.3 1.5-4.4 Student Affairs Annual Report 2018-CSPF, CPEL 60

Document Document Name Code 1.5-4.5 The SA Action Plan for Strengthening Performance (ASAP) 2019 Student Affairs 5-Year Strategic Plan (2018 – 2022) 1.5-5-1,1.5-6-1 Student Affairs Self-Assessment Report 2018 AUSO Student Activity Unit Annual Report 2018 61

Component 2 Research  Strengths o The Committee for Research and Academic Services Strategy (CRASS) has revised the AU Research Grant Regulations to encourage publication of articles in high-quality publication journals listed in international publication databases. The University ultimately aims to have those published articles generate more impacts and benefits to academic society. o The Institute for Research and Academic Services (IRAS) has regularly updated the website to share all related research matters and grants from both inside and outside the university. The IRAS website provides the sources of professional social network sites and high-quality publication databases to faculty members for disseminating their research works. This is also to provide the communication channel for all faculty members. o The Institute for Research and Academic Services (IRAS) has been developing the online research database known as “Research Information System” (RIS) to support research and academic work administration. In academic year 2018, the following 5 main systems have been completed: 1) Research Information Searching System 2) Research and Creative Works Database System 3) Research Grants Management and Monitoring System 4) IP Management and Monitoring System 5) Research and Academic Works Monitoring System for program faculty members  Issues for Improvement o For this academic year, 9 out of 14 Schools obtained the score for research and creative work funds lower than 3.51. This indicates that the exist mechanisms need to be continuously improved to motivate faculty members or researchers to publish their works. However, some Schools can produce published articles without needing to request a research grant from the university. o There are 8 out of 14 Schools which should be encouraged to avail of external research funds. Even though the external research fund regulation simply states the internal process management, the IRAS should assist in providing more information of the external research funds to all schools. o The University should motivate and encourage faculty members to continuously publish their articles in recognized journals listed by OHEC. o IRAS should come up with the mechanisms to encourage faculty members to use “Research Information System” (RIS) on the website www.research.au.edu for uploading their research and creative works and/or checking other benefits. 62

 Improvement and Development Measures o The University should emphasize on conducting collaborative research which gives positive impacts to the society and encourage faculty members or researchers to participate in this multidisciplinary research with both national and international partners. This could help establish new scholar networks, gain new updated knowledge and new experiences that will consequently benefit their teaching and learning. o Collaborative research projects with other international organizations should be conducted according to the plan set by each School or responsible unit.  Innovations o The IRAS has established the KM system, Sampling Model Package (SMP), which comprised of 96 sampling models in different target population as well as areas and margin of error. The SMP has been created to ensure that the research results are provided with high accuracy and reliability. This system can help faculty members and researchers to find a proper sampling model related to their research. Indicator 2.1 System and Mechanism for Research and Creative Work Administration and Development Type of indicator Process Standard Criteria 1. There is an information system for research and creative work administration which can be utilized for the benefit of research and creative work administration. 2. Research and creative work mission is supported at least in the following aspects: - laboratories or research units or equipment centers or counseling and research promotion centers - libraries or sources of research support data - facilities or safety while conducting research e.g. information technology system, security system in research laboratories, etc. - academic activities to promote research e.g. academic conferences, creative work exhibitions, visiting professors, etc. 3. The University allocates budget for research and creative work funds. 4. The University allocates budget to promote the dissemination of research and creative works in conferences or the publication of research and creative works in national or international journals. 5. The capability of researchers is developed. The University supports and appreciates researcher/ faculty members who produce excellent research and creative works. 6. There is a system and a mechanism to protect the rights of research or creative works and they are implemented accordingly. 63

Assessment Criteria 1 score 2 scores 3 scores 4 scores 5 scores 1 item 2 items 3-4 items 5 items 6 items Performance Outcome 1.  There is an information system for research and creative work administration which can be utilized for the benefit of research and creative work administration. The University encourages and provides the information system for research/creative work administrative management through the Institute of Research and Academic Service (IRAS). IRAS has constantly worked on the research information improvement. Faculty members and researchers can access all the research information relating to research/creative works via the IRAS website (http://www.iras.au.edu). The types of the information include the following: 1) Public relations activities searching for fellowships, grants, and other funding/seminars both inside and outside of the University. 2) Database of resources for fellowships, grants, and other funds in Thailand and abroad. 3) Multidisciplinary database of global scholarly research publishers. 4) Database of teaching materials / documents / textbooks for doing research and research code of conduct. 5) Database of regulations/rules, and application forms for research supports. IRAS has continuously supported faculty members to do more research and academic works, focusing on the quality rather than the quantity of publications, by providing the information of the top-ranking journals in various areas through the IRAS website. Simultaneously, the Support Grant for Research and Academic Works regulation has been updated to emphasize on providing larger incentives based on high-quality accredited journals to encourage faculty members to produce higher-quality academic and creative works. In addition, the verification procedure of the journals’ quality has been continually monitored. The national and international databases that are certified by OHEC have been provided through website http://www.iras.au.edu. This website includes journals listed in the Beall’s list for faculty members to check the quality of journals before publication. The information is also sent to the School research committee for pre- verification at the School level. The final verification is done by CFE and IRAS. Furthermore, the mechanism to encourage faculty members to apply for external fund has been developed. The Committee for Research and Academic Services (CRASS) together with the IRAS and the Office of Financial Management had a meeting to review the external research budgeting process. The AU External Fund Regulations (AU Announce No.4/2018 and No.5/2018) have been set and announced to facilitate research fund management in order to remedy the diffusion process as well as 64

increasing the external research funding. Additionally, IRAS has provided the external research funding information and the research training projects which include techniques for effective grant writing and seeking budget and locating funding sources. Furthermore, the AU internal research funding has simplified the process of requesting grant. The procedure to get a research grant is created and distributed to Schools’ research committee for acknowledgment and is also made available in IRAS’s website for download. The approval process for all AU research grants are within two weeks for those who provide the complete documents required. The CRASS committee has revised the strategy by revising its motto from “Quantity precedes quality” to “Impact implies quality” which is called “SCAANA”. Simultaneously, the Support Grant for Research and Academic Works regulation has been updated to emphasize on providing persuasive amount of incentives for faculty members or researchers who publish their articles in the high quality accredited journal. Moreover, the committee focuses more on new researchers who have never applied for any research grant from the University by using the mentoring system. Those who have some experiences in conducting the research are encouraged to search for external funding and to act a coach for new researchers. Workshops have been organized by inviting experienced researchers from each School to share their knowledge about conducting a research. IRAS has developed the Research Knowledge Sharing System as a channel for sharing the information from research seminars and trainings organized by IRAS. All research training materials are accessible at http://researchvideo.au.edu website. Moreover, the Research Information Systems has continuously worked to support research and creative work administration. The systems include five main categories as follows: 1) Research Information Searching System 2) Research and Creative Works Database System 3) Research Grants Management and Monitoring System 4) Intellectual Property (IP) Management and Monitoring System 5) Research and Academic Works Monitoring System for program faculty members. Additionally, in 2018 IRAS established the KM system, Sampling Model Package (SMP), which comprised of 96 sampling models in different target population as well as areas and margin of error. This SMP system helps faculty members and researchers to find a proper sampling model related to their research. The CRASS committee has revised the AU Five-year Strategic Plan (2018-2022) to be in compliance with the new AU Higher Education Standards, Academic Year 2018, Standard II: Research and Innovation which comprises of 7 categories as follows: Cat. 1: HEIs have research works which give new knowledge and can be applied. Cat. 2: HEIs have research works which create the innovation or intellectual property ownership. Cat. 3: HEIs have research works which are connected to economy, society, art and culture, or the environment according to their own potentialities and identities. 65

Cat. 4: HEIs network with other institutions government organization and international organizations. Cat. 5: HEIs have research works and innovations in response to national policies, social needs, communities, government and private sector as well as the nation. Cat. 6: The outcome of research works and innovations has a high impact on learner’s development Cat. 7: The outcome of research works and innovations have a high impact on crating quality of life or values added and competitive capacity at the international level. Some Schools’ external projects were fitted-in with each category as shown in the table below: Project Title Related Categories 1. Consumer test for coffee Cat: 1,3-4,7 2. Consumer test for fruit juice Cat: 1,3-4,7 3. ASEAN’s law database project (Vietnam). Bangkok: Council of State. Cat: 4-5 4. Opinions and Perceptions Survey toward Public Transportation and Ride-Hailing Cat: 1-5,7 Application Services: A Case Study of Bangkokian, Food SMEs, and Motorcycle Cat: 7 Taxi Drivers (GET Application before first launching in Thailand) 5. The study of the performance data of the Governor of the Sports Authority of Cat: 3,5,7 Thailand Cat: 3,7 6. Employee Service Satisfaction Survey (TICON Public Co., Ltd.) Cat: 3-7 7. Customer's opinions toward e-Voucher for ACUVUE Cat: 1-7 8. Development of ready-to-eat foods for patient (Phase 1) 9. การเตมิ อนุภาคนาโนเก็บกักสารสกดั ใบบวั บกเพอ่ื เพม่ิ ประสทิ ธภิ าพฤทธทิ์ างชวี ภาพและ Cat: 1-5,7 การนาสง่ ยา 10. โครงการไทยเดน่ Evidence 1) Information for research/creative work administration management via IRAS website (http://www.iras.au.edu). 2) Research Knowledge Sharing System (http://researchvideo.edu) 3) Research Information System (http://www.research.au.edu) and the User Manual. 2.  Research and creative work mission is supported at least in the following areas: - laboratories or research units or equipment centers or counseling and research promotion centers - libraries or sources of research support data - facilities or safety while conducting research e.g. information technology system, security system in research laboratories, etc. - academic activities to promote research e.g. academic conferences, creative work exhibitions, visiting professors, etc. The University supports research and creative works mission in the following:  Research/creative work laboratory and security system o The University provides laboratory for research/creative work based on the specialization of each School. The management of the laboratory is 66

also under the management of the School that the laboratory belongs to. Moreover, the University provides computer laboratories to all AU members to use for their research projects and studies. Each laboratory (i.e., biotechnology lab, communication arts studio, science & technology lab, etc.) has its own data security system and also provides Safety Handbook that serves as a guideline for laboratories security rules and regulations.  Research support unit o Research Clinic has been established by IRAS to provide practical advice and support to faculty members regarding the development of individual research in different areas.  Library o The library provides all information resources to faculty members, students, and staff of the University to support all four missions of the University: teaching-learning, research, academic service and preservation of art and culture, based on the requirements of service users. These information resources include, E-books (e.g. EBSCO, Emerald, iG Publishing), E-Journals (e.g. SAGE, JSTOR, Emerald), Online Database such as ProQuest, SAGE Business Case, H.W. Wilson, IEEE Xplore and Science Direct to support research and creative works. Moreover, the library provides some research tools, such as Turnitin program to check for plagiarism and EndNote Web for reference system, which are important for faculty members, researcher and graduate students. The University library provides a trainer team to organize training activities / events for teaching how to use research databases and programs to AU members who are interested. o Since 2015, the library has maintained the Assumption University Institutional Repository (AU-IR), a digital repository, which preserves and distributes AU's publications, including papers, scholarly articles, dissertations, theses, project reports, student reports, achievements, news, and activities. The information is publicized and linked to Google Scholar, which is useful when the research work is cited.  Information system and safety system o The University provides the information system for research/creative works through the Information Technology System Unit. This unit has provided 1,829 computers and 1,047 access devices to connect to University’s WiFi for 2 mobile devices at the same time, controlled by Firewall of Juniper. 67

Internet Access Point 1,050 1047 1047 1,045 1,040 1045 1,035 1,030 1,025 1,020 2016 2017 2018  Academic activities supporting research and creative works o In academic year 2018, IRAS provided 2 research training projects as follows: 1. Structural Equation Modeling (SEM) in Research: 14th December 2018 at Wiset Si Samut Room, CL Building, Assumption University (Suvarnabhumi Campus). Participants include 42 faculty members, who were highly satisfied with an average rating of 4.63 out of 5.00. 2. Preparing Academic Works for Academic Titles: 29th May 2019 at Salle d’ Expo, Assumption Hall (A Building), Assumption University (Hua Mak Campus), in which 54 faculty members participated. All participants were highly satisfied with an average rating of 4.67 out of 5.00. o In academic year 2018, IRAS (AU Poll) conducted surveys in different topics. The research results are disseminated to the public via BLT newspapers and other mass media, primarily intended to serve the society and to benefit the public. This can be used as a guideline to drive the society in the right direction that is an important mission of the University. The list of polls conducted in the academic year 2018 are as follows: 1) Thai people stress index survey (Quarterly Survey). 2) A Survey of the opinion and perceptions toward on-demand services. 3) Back-to-school spending survey. 68

3.  The University allocates budgets and funds for research and creative work. At the University level, the research/creative work budget is allocated by the Institute of Research and Academic Services. In academic year 2018 , the University allocated a budget of 22 ,6 30,000 Baht for internal research funds (consisting of 25,000 Baht per person for Humanities, 50,000 Baht per person for Health Sciences, and 60,000 Baht per person for Physical Sciences). The total amount of the internal research funds requested was 1,912,742.46 Baht which is 8.45% of the overall internal research funds budget allocated by the University. Since the beginning of academic year 2016, the internal research grant application process has been adjusted to be completed within 2 weeks. The status of internal research application including research status management can be tracked by using Research Grants Management and Monitoring System. In addition, the research equipment procurement was set by the Schools based on the nature of research of each School. For academic year 2018, the internal research funds usage decreased compared to the previous year because some Schools were able to produce research and have their articles published without needing to request a research grant from the University. Furthermore, the University try to focus on promoting and motivating new researchers to get the internal research grant, subsequently, there still need more times to find a mentor or a co-researcher to work with them. Academic year Budget allocated (Baht) Actual Expense (Baht) Research Fund Usage (%) 2016 25,275,000.00 5,136,235.54 2017 24,430,000.00 3,635,344.00 20.32 2018 22,630,000.00 1,912,742.46 14.88 8.45 4.  The University allocates budgets to promote the dissemination of research and creative works in conferences or the publication of research and creative works in national or international journals. In academic year 2018, the Committee for Research and Academic Services Strategy (CRASS) revised the Support Grants for Research and Academic Works regulation by clearly specifying support and non-support grant items and focusing on the quality rather than the quantity of publications (AU Announcement No. 3/2018). The University allocated 8,900,000.00 Baht budget to support research/creative work dissemination (the same as the academic year 2017); however, the total actual expense was 6,320,090.71 Baht, which was higher than 2017 (4,787,935.11), comprising of 1,702,051.46 Baht for paper presentations (19.12%), 460,744.25 Baht for publication fees (5.18%), 4,031,295.00 Baht for Journal publications (45.30%), and 126,000.00 Baht for creative work (1.42%). Interestingly, this academic year (2018), the total amount of the remuneration and publication fees indicated that paper publication in high-quality journals has increased when compared with the previous academic years (2016-2017) 69

which can imply that the AU research policy has motivated faculty members and researchers to produce high quality research work. Academic Budget Paper Publication Journal Creative Patenting Total year allocated presentation fee Publication Work (Baht) Expense (Baht) (Baht) (Baht) (Baht) (Baht) (Baht) 2016 8,900,000.00 3,374,681.25 74,672.37 1,531,779.00 288,000.00 5,000.00 5,727,092.62 2017 8,900,000.00 2,592,695.61 100,207.50 1,572,000.00 50,000.00 5,000.00 4,787,935.11 2018 8,900,000.00 1,702,051.46 460,744.25 4,031,295.00 126,000.00 - 6,320,090.71 Research Dissemination Expense (%) 50.0 45.3 2016 2017 2018 45.0 17.2 17.7 40.0 37.9 5.2 Journal Publication 3.2 0.6 1.4 0.1 0.1 0.0 35.0 0.8 1.1 Creative Work Patenting 29.1 Publication fee 30.0 25.0 20.0 19.1 15.0 10.0 5.0 0.0 Paper presentation 5.  The capability of faculty members and researchers is developed. The University supports and appreciates researcher/ faculty members who produce excellent research and creative works. The University supports all faculty members to do more research by providing research clinic and research training seminars for research/creative work management through the Institute for Research and Academic Services (IRAS). Additionally, the remuneration for research or academic works has been adjusted according to quality score obtained. IRAS has given outstanding honors to faculty members for their research/creative work via University Newsletter (ABAC Today) as well as University and IRAS websites. In academic year 2018, two AU faculty members received the Academic Excellence Awards from the Association of Private Higher Education Institutions of Thailand (APHIET):  Excellence Personnel Award 2018 (Excellence Level) o Assoc. Prof. Dr. Sureepong Phothongsunan 70

 Excellence Personnel Award 2018 (Outstanding Level) o Asst. Prof. Dr. Piyabute Fuangkhon Moreover, the University provided professional development for faculty members as well as encouraged and honored faculty members who had contributed significantly to research/creative works by giving AU Awards for Excellence as follows:  St.Thomas Aquinas Award: Research Award o Dr. Rawin Vongurai (Third Class) o Asst. Prof. Dr. Piyabute Fuangkhon (Third Class) 6.  There is a system and a mechanism to protect the rights of research or creative works and they are implemented accordingly. The University formulated the regulations for research/creative work, copyright and patenting and also appointed Patenting Management Committee for copyright and patenting advising. In the academic year 2018, there was 1 research project that was an innovation and petty patented. 1) สตู รอนุภาคนาโนโปรตนี อัลบมู ลิ เก็บกักสารสกดั บวั บก เลขทอ่ี นุสทิ ธบิ ัตร 15601 จากโครงการวจิ ัย Effect of organic and conventional Centella asiatica (Bao-bog) on bioavailability activity and drug delivery system of C. asiatica (Bao-bog) extract-loaded BSA nanoparticles by Asst.Prof.Dr. Patchanee Y. (Effective from June 2019) In addition, there were 4 research projects that were categorized as innovation or intellectual property. 1) โครงการไทยเดน่ by Asst.Prof.Dr. Patchanee Y. and team 2) OTOP นวตั วถิ ี by Asst.Prof.Dr. Patchanee Y., Dr. Aussama S. 3) Sensory Analysis Training for Visually Impaired people by Dr. Aussama S. 4) Impact of different mangosteen pericarp ratios on the extraction profile of phenolics and sensory characteristics of mangosteen wine using two yeast strains by Dr. Siriwan P. Assessment Result Target Assessment Score Achievement Indicator 6 items outcome 5 scores (Yes/No) 6 items Yes Indicator 2.1 System and mechanism for research and creative work administration and development 71

Evidence Document Name Document AU Five-Year Research Strategic Plan Code Evaluation of University research performance (IRAS only) 2.1 -1 IRAS research report 2.1- 2 Schools’ Research Information Template 2.1- 3 Research Information System User Manual 2.1- 4 Library annual report 2.1- 5 ITS annual report 2.1- 6 Financial budget report for research support 2.1- 7 Research support grants approval document (Sample) 2.1- 8 Report of University Award 2.1- 9 Petty patent No. 15601 2.1-10 2.1-11 Indicator 2.2 Research and Creative Work Funds Type of indicator Input Assessment criteria Score obtained at the University level is the average score of assessment results (research or creative work funds from internal and external sources) of all Schools and research units of the University. Calculation Score obtained = 27.12 /14 = 1.94 Sum of assessment scores of research or creative work funds of all Schools and research units Total number of Schools and research units 72

Performance Outcome Amount of research or School creative work funds (Baht) Score 1 Martin de Tours School of Internal External Total 0.35 Management and Economics 226,300.00 300,000 526,300.00 0.21 2 Theodore Maria School of Arts 0.00 3 Bernadette de Lourdes School of 80,400.00 - 80,400.00 - -- 5.00 Nursing Science 4 Vincent Mary School of Science and - 2,886,500.00 2,886,500.00 0.61 0.00 Technology 228,133.46 - 228,133.46 5 Vincent Mary School of Engineering - -- 5.00 6 Albert Laurence School of 5.00 - 1,080,000.00 1,080,000.00 0.00 Communication Arts 262,000.00 7,112,409.00 7,374,409.00 7 Faculty of Law 0.00 8 Faculty of Biotechnology - - - 5.00 9 Montfort del Rosario School of 0.00 - - - 0.95 Architecture and Design 100,000 2,715,600.82 2,815,600.82 10 School of Music 5.00 11 Graduate School of Business - - - 12 Graduate School of Human Sciences 100,000 - 100,000 1.94 13 Graduate School of Advanced 915,909.00 4,851,600.82 5,767,509.82 Technology Management 14 Institute for Research and Academic 1,912,742.46 18,946,110.64 20,858,853.10 Average Score Services Total In the academic year 2018, the total amount of both internal and external funds was 20,858,853.10 Baht, less than that of the academic year 2017 (28,584,807.00 Baht). The score obtained was 1.94, lower than that of 2017 (2.48). The external funds have significantly decreased when compared with the previous academic year due to the overall economic downturn condition in Thailand that affect most of the private sectors to spend less money for research. Major external research organizations that granted research funds to AU faculty members include government agencies, private enterprises, private-sector companies, etc. The table below are examples of some external research fund projects from both public and private sector organizations for academic year 2018: Projects Granter Schools 1. ASEAN’s law database project. (Vietnam) Bangkok: Council of State Laws 2. Consumer test for coffee. Betagro Group Biotechnology 3. Consumer test for sausage. Betagro Group Biotechnology 4. Consumer test for meat product. Betagro Group Biotechnology 5. การเตมิ อนุภาคนาโนเก็บกักสารสกัดใบบวั บกเพอื่ เพม่ิ พวอ. Biotechnology ประสทิ ธภิ าพฤทธท์ิ างชวี ภาพและการนาสง่ ยา 6. OTOP นวตั วถิ ี สานักงานพัฒนาชมุ ชน Biotechnology จ.สระบรุ ี กระทรวงมหาดไทย 73

Projects Granter Schools 7. โครงการเศรษฐกจิ ชมุ ชนครบวงจร “บา้ นเพชรเพลนิ ดนิ ” กรอบ สานักงานพฒั นาชมุ ชน จ. Biotechnology งานท่ี ๒ การวจิ ัยและพัฒนานวัตกรรมสนิ คา้ อัตลกั ษณ์ (กลมุ่ เพชรบรุ ี – กรมการพฒั นาชมุ ชน IRAS เกษตร/กลมุ่ แปรรปู /สมนุ ไพร/อาหารพน้ื ถนิ่ /ขนมหวาน) IRAS กระทรวงมหาดไทย IRAS 8. สารวจความพงึ พอใจและความคาดหวังของผใู ้ ชบ้ รกิ ารและผมู ้ ี องคก์ ารพพิ ธิ ภัณฑว์ ทิ ยาศาสตร์ IRAS สว่ นไดส้ ว่ นเสยี กับองคก์ ารพพิ ธิ ภณั ฑ์ วทิ ยาศาสตรแ์ หง่ ชาติ แหง่ ชาติ (อพวช.) GSB 9. Employee Service Satisfaction Survey. TICON Industrial Connection 10. The study of the performance data of the Governor of the Sports Authority of Thailand. Public Company Limited 11. Customer's opinions toward e-Voucher for ACUVUE. Sports Authority of Thailand (กกท.) 12. Opinions and Perceptions survey toward Public Transportation and Ride-Hailing Application Services: Johnson & Johnson A Case Study of Bangkokian, Food SMEs, and Motorcycle Taxi Drivers. (Thailand) Ltd. PT APLIKASI KARYA ANAK BANGSA (GET Application) Percentage of Research Funding by Source 100 87.3 90.8 80 73.5 60 Internal External 40 26.5 20 12.7 9.2 0 2017 2018 2016 The proportion of the external research funds (2018) to that of the previous year (2017) was a bit higher (90.8) due to the decrease in proportion of the internal research funds (2018) (9.2). Research Fund by Group 5 4.5 4 3.5 3 2.55 2.50 2.84 2.65 2.48 1.94 2.5 2.23 2.04 1.65 2 2017 2018 1.5 1 0.5 0 2016 Physical/Health Science Humanities/Social Science AU 74

Assessment Result Target Assessment Score Achievement Indicator outcome (Yes/No) Indicator 2.2 Research and 2.48 scores 1.94 scores 1.94 scores No creative work funds Evidence Document Name The list of research and creative works funds 2018 Document Code 2.2-1 Indicator 2.3 Full-time faculty members’ and researchers’ academic works Type of indicator Output Assessment criteria Score obtained at the University level is the average score of assessment results of all full-time faculty members’ and researchers’ academic works. Calculation Score obtained = 67.16/ 14 = 4.80 Sum of assessment scores of research or creative works of all Schools and research units Total number of Schools and research units Performance Outcome* Number of Number of Sum of weight Per cent Score (%) School academic works creative works scores of 3.52 4.55 academic and 4.51 0.20 0.40 0.60 0.80 1.00 0.20 0.40 0.60 0.80 1.00 creative works 5.00 5.00 1 Martin de Tours School - 24 4 13 21 - - - - - 43.4 14.091 of Management and Economics 2 Theodore Maria School 1 6 3 6 5 - - - - - 14.2 18.205 of Arts 3 Bernadette de Lourdes - - -13-2 - - - 4.60 27.059 School of Nursing Science 4 Vincent Mary School of - 15 - 1 6 - - - - - 12.8 55.652 Science and Technology 5 Vincent Mary School of - 6 - - 11 - - - - - 13.40 43.226 Engineering 75

Number of Number of Sum of weight Per cent Score (%) School academic works creative works scores of 5.00 35.398 5.00 academic and 24.615 5.00 0.20 0.40 0.60 0.80 1.00 0.20 0.40 0.60 0.80 1.00 creative works 46.00 5.00 20.594 6 Albert Laurence School - - - 1 2 - 24 7 3 1 20 4.58 18.333 5.00 of Communication Arts 56.398 5.00 136.00 5.00 7 Faculty of Law - - 4-4- - - - - 6.4 65.714 5.00 8 Faculty of Biotechnology 2 15 - 1 2 - - - - - 9.2 125.00 9 Montfort del Rosario 1 - -6-9-6 - - 10.4 4.80 School of Architecture and Design 10 School of Music 11-1-1-1 - - 2.2 11 Graduate School of 20 45 2 24 3 - - - - - 45.40 Business 12 Graduate School of - 4 6 26 8 - - - - - 34.00 Human Sciences 13 Graduate School of - 4-95- - - - - 13.8 Advanced Technology Management 14 Institute for Research and - - - - 10 - - - - - 10.00 Academic Services Total 25 120 19 89 80 10 26 14 3 1 387 Average score *Details available at http://oppqa.au.edu Academic Works (Weight Score) 50 45.7 46.9 36.1 0.2 45 26.7 0.4 22.9 24.0 0.6 40 14.1 0.8 7.5 5.7 1.0 35 9.9 5.9 2018 30 24.7 25 2017 20 15.8 15 10 6.3 7.5 5 0 2016 Creative Works (Weight Score) 60.0 56.1 36.6 50.0 48.1 0.2 41.7 18.7 0.4 25.9 0.6 40.0 33.3 18.5 0.8 1.0 30.0 5.6 1.9 20.0 2018 10.0 6.3 2.4 4.9 2017 0.0 2016 76

Score of Academic and Creative Works 2014-2018 4.53 4.42 4.80 5 2017 2018 4 3 2 1 0 2016 In the academic year 2018, the score of full-time faculty members’ academic and research works was 4.80, which is greater than the scores of the last 2 years, i.e. 4.53 and 4.42 for 2016, and 2017 respectively (see AU SARs). Research and creative works publication gained high weight score (0.8, and 1.0) due to the AU policy that encourage faculty members and researchers to publish their research works in high quality journal. Meanwhile, conference proceedings publication at both national and international levels decreased. According to existing evidence, the Committee for Research and Academic Services Strategy (CRASS) should continuously emphasize on providing rewards to those who publish in journals with the weight score 0.6 and above. Assessment Result Target Assessment Score Achievement Indicator outcome (Yes/No) Indicator 2.3 Full-time faculty 4.42 scores 4.80 scores 4.80 scores Yes members’ and researchers’ academic works Evidence Document Name Document AU Research and Academic Works Published in Academic Year 2018 Code (http://oppqa.au.edu) 2.3-1 77

Component 3 Academic Service  Strengths  Assumption University, highly committed to providing academic service, has formulated a clear strategic plan for providing academic service at different levels: institutional level, community level, national level, and international level. The Institute for Research and Academic Service (IRAS) has been assigned by AU to be the responsible unit and co-coordinator that supports and/or facilitates the operations. Its strategic plan is specified and reviewed each year in line with the University 5-year Research Strategic plan and the University 5-year plan. All academic services projects are described in Action Plan for Strengthening Administrative Performance (ASAP), which defined the same standard template of the University before their implementation.  The University has qualified faculty members to provide effective academic service to society and community. A large number of academic services to communities and external organizations have been provided in different forms according to each faculty member’s expertise. Most of academic services provided are in response to social and community needs especially to improve the quality of life and prepare the communities to be a part of the ASEAN Community. The expertise and skills of lecturers from each School represent the AU identities, 3Es, which earned the trust of external parties; consequently, they requested the University to provide the academic service for them. For example, the training project “Krungsri Leadership Academy” by ABAC OD Institute, OMRON Training Project by School of Engineering, the Outreach Training Program for N.A.P. Services and Trading Co., Ltd. by MSME, etc.  In academic year 2018, a multidisciplinary project was conceived in response to the needs of the communities around Wat Bang Phli Noi School, Samut Prakarn. Faculty members from all Schools participated in this project. The activities conducted include short dramas about laws used in everyday life, foreign language project for the community, physical exercises for obesity prevention, posters for the school’s teaching, music training/ music contest, occupation promotion, etc. The outcomes of this project were incorporated in the courses offered by faculty members who participated. Additionally, the project “AU Senior Academy” was established by IRAS and 10 Schools to fund program of the upper central region area of Thailand—with Chulalongkorn University, as the core of this university network. This is a multidisciplinary project which integrated academic services, teaching and researches, which correspond to the community’s quality of life in terms of physical health, education, occupation and income. 78

Indicator 3.1 Academic Service to Society Type of indicator Process Standard criteria 1. The University identifies target communities or organizations for academic service with the participation of Schools. 2. The target communities or organizations identified in no.1 participate in developing an academic service plan. 3. There is a clear evidence to prove that the target communities or organizations are developed and strengthened. 4. The target communities or organizations develop themselves continuously. 5. The University establishes a network of cooperation with external units/ organizations in developing the target communities or organizations. 6. At least 5% of the faculty members representing all Schools participate in the implementation of the University’s academic service plan. Assessment criteria 1 score 2 scores 3 scores 4 scores 5 scores 1 item 2 items 3-4 items 5 items 6 items Performance Outcome 1.  University identifies target communities or organization for academic service with the participation of Schools The Institute for Research and Academic Services (IRAS) has been assigned by the University to be responsible for coordinating the University academic services. Its strategies include providing academic services in different forms and channels for sustainable development of the communities and external organizations and for promoting social engagement and supporting collaboration between AU and its surrounding local schools or communities as well as AU and external organizations at national and international level which are aligned with AU Five-Year Strategic Plan 2018-2022 (Strategy 3: Increasing social engagement within and beyond AU communities, Objective: 1 – To promote strong collaborations and partnerships between AU and stakeholders, Objective: 2 – To connect public engagement with researches and academic activities). The target communities around Suvarnabhumi Campus (i.e. Bang Sao Thong and Bang Bo Districts) as well as public sectors and external organizations were considered and identified by the Committee for Research and Academic Service Strategy (CRASS) appointed by the University as the core unit to oversee and support all academic services provided by AU. In the academic year 2018, CRASS together with the Academic Service Coordinators of all Schools had a meeting to discuss about the academic services plan. The meeting 79

resolution was to continue the 30 projects which were conducted in the academic year 2017 (as presented in the table of strategic plan I, II A, and II B). Among these projects, 23 projects started in 2016, for example, “Preceptorship Training for Clinical Nursing Practicum”, “AU School Mentoring”, “Legal Aid Camp”, “CS Festival “Smart City”, “Krungsri Leadership Academy Program”, and “โครงการการสารวจความพงึ พอใจของผูใ้ ชบ้ รกิ ารตอ่ องคก์ ารพพิ ธิ ภัณฑว์ ทิ ยาศาสตรแ์ หง่ ชาต”ิ . Moreover, a multidisciplinary academic services project in collaboration with all Schools and IRAS has been continuously overseen in response to the needs of the local schools and their communities around the campus. In academic year 2018, a project was undertaken at Wat Bang Phli Noi School. The activities included short dramas about laws used in everyday life, foreign language project for the community, physical exercises for obesity prevention, posters for the school’s teaching, music training/ music contest, occupation promotion, etc. These academic services will help to create a good image for the University and enhance a good relationship between the University and the community around the campus. Additionally, the committee has agreed to expand the collaborative project to Chumchonwatbanrakad School, Bang Bo, Samut Prakarn in academic year 2019. This is an attempt of the University to support and encourage multidisciplinary academic services and collaboration among the faculty members from 13 Schools through the IRAS. Additionally, for interdisciplinary and multidisciplinary projects under the IRAS, research networks among Schools will be established and further consolidated. In this academic year, the “AU Senior Academy project” was established by IRAS and 10 Schools to fund a program at the upper central region area of Thailand—with Chulalongkorn University, as the core of this university network. This is a multidisciplinary project which integrated academic services, teaching and researches, with respect to the community’s quality of life in terms of physical health, education, occupation and income. Besides the AU surrounding communities, the committee agreed to continue providing academic services in different forms at national level depending on the requests of external organizations both public and private sectors such as the Sports Authority of Thailand, the National Science Museum and Robinson Public Company Limited. These projects have been implemented for 4 consecutive years since 2015. Furthermore, the AU Poll of Assumption University had conducted a public opinion survey about interesting issues which benefit the society in general, i.e. spending behavior survey, health care and stress survey. The target population included people living in Bangkok and nearby areas, and also metropolitan regions. All of the research survey findings were disseminated to the mass media, people and the large part of the society. At the international level, several academic services projects have been on-going for 3 years, e.g. Organizing the International Conference by Graduate School of Business, Facilitating International Service Learning: International Christian University (ICU), Internship/Exchange Program for AU students by School of Nursing Science, and providing academic services related to Chinese language and culture to scholars at AU 80

and to the public by the Confucius Institute funded by the Chinese Government through the Embassy of China. The CRASS committee has revised the AU Five-year Research Strategic Plan (2018- 2022) to be in compliance with the new AU Higher Education Standards, Academic Year 2018 (B.E 2561), Standard III: Academic Service which comprise of 4 categories as follows: Cat. 1: HEIs provide academic services appropriate and correspondent to community/social needs according to their expertise and identities. Cat. 2: HEIs have management in collaboration with other universities, both public and private, at the national and international levels. Cat. 3: HEIs supervise and monitor academic service processes with transparency and accountability. Cat. 4: The outcome of academic services leads to the strengthening and maintaining the strengths of learners, families, communities, societies, and the country. Some Schools’ academic service projects were fitted-in with each category as shown in the table below: Project Title Categories Related 1. โครงการประสานงานเพอื่ ใหบ้ รกิ ารวชิ าการแกส่ งั คมและสรา้ งความสัมพนั ธก์ บั ชมุ ชนรอบ มหาวทิ ยาลัยอัสสมั ชญั (A multidisciplinary academic services project at Wat Bang Cat: 1-4 Phli Noi School) Cat: 1-4 2. AU School Mentoring Cat: 1-4 3. Community Outreach Program of BLNS Cat: 1,3,4 4. Preceptorship Training for Clinical Nursing Practicum Cat: 1-4 5. Sensory Analysis Training for Visually Impaired people Cat: 1-4 6. โครงการไทยเดน่ Cat: 1-3 7. Supporting Basic Training for External Entities on Charity Base Cat: 1-3 8. Walailak University HR Workshop Cat: 1-4 9. Samutprakarn City Planning Evaluation with Public Hearing Procedure Cat: 1-3 10.2019 \"The Belt and Road \" Biotechnology Seminar 2.  The target communities or organizations identified in no.1 participated in developing an academic service plan. For the implementation of academic service projects in academic year 2018, the University invited the representatives of the target communities/organizations, namely Bang Bo and Bang Sao Thong Districts, to join a meeting with IRAS and the faculty members from Schools to collect all suggestions and identify the needs of the communities. Based on the results of the survey, along with AU 5-year Strategic Plan (2018-2022), AU 5-year Research and Academic Services Strategic Plan and IRAS 5-year Strategic Plan (2018-2022), it was agreed in the meeting to categorize and plan for the academic service projects/activities as follows: - Strategic Plan I: Providing academic service in different forms and channels for sustainable development of the communities and external organizations. - Strategic Plan II: Promoting social engagement and supporting collaboration between AU and its surrounding local schools or communities as well as AU and external organizations at national and international level. 81

A multidisciplinary academic services project at Wat Bang Phli Noi School was created with the purpose of integrating all fields of study in order to provide academic services for solving problems that have been identified by the School and its communities. This project involves a collaboration between IRAS and all Schools in providing academic activities according to the School’s expertise and to be in line with Strategic Plan II. Additionally, each School developed its own academic service projects that conformed to one of the above strategic plans and based on community or social needs as well. Schools’ projects were included whereas IRAS supported and/or facilitated the operations. The University formulated the ASAP template and provided it to all Schools as a guide for writing the ASAP proposal. All projects were described in ASAP of each School by focusing on the alignment of the objectives, activities and indicators and were submitted to the University for approval before their implementation throughout the academic year 2018 (August 1, 2018 – July 31, 2019). After approval by the University, each School organized a meeting with IRAS and community representatives to devise action plan for their own academic service projects/activities. To evaluate the projects’ outcomes, the achievement indicators of projects identified were set for each project objective/activity and assessed for further improvement, e.g., at least 80% of all projects for each strategy implementation should be achieved and satisfaction level of target group of each project is more than 3.51 out of 5.00. Additionally, the University has set up the academic services’ indicators to measure and maintain community sustainability as follows: 1) Continuity of academic service projects: The projects should be continuous for at least 3 years. 2) Performance of academic service projects can be measured in terms of the quality of life in various aspects such as physical health, education, occupation and income. In academic year 2018, there were 63 academic service projects (one of them is multidisciplinary academic services) provided to Bang Sao Thong and Bang Bo Districts, external organizations at institutional, local, national, regional and international levels. The details of projects/activities classified by strategy plan are shown in the following table. 82

Academic Service Projects/Activities provided by AU in 2018 Strategy plan I: Providing academic services in different forms and channels for sustainable development of the communities and external organizations. School/Institute Projects/Activities Target Year (s) of Achievement/ 1. Institute for In Process 1. การพฒั นาเยาวชนสปู่ ระชาคม Population Operation Achievement Research and Academic Services อาเซยี นในเขตอาเภอบางเสา Community 4 Achievement 2. Graduate School ธง และอาเภอบางบอ่ จังหวดั of Advanced สมทุ รปราการ High-school 1 Achievement Technology teachers Achievement Management 1. Providing Academic Achievement 3. Theodore Maria Services to the Achievement School of Arts Community Achievement Achievement 4. Albert Laurence 1. AU School Mentoring Community 5 School of 2. ASEAN Language for Community 5 In Process Communication 1 Arts Community Community 4 Achievement 3. Language Training for 3 Achievement 5. Martin de Tours Community 1 Achievement School of the Community 1 Management and 1. Digital Media Design Community Achievement Economics 4 Achievement Service 4 6. Bernadette de 2. Design for Publicity 4 Achievement Lourdes School of Nursing Science 1. MGT 3905 Online MSME 2 Achievement 1 Achievement 7. School of Simulation Game students Biotechnology 3 Achievement 2. Training Service for External Achievement 8. Vincent Mary 4 School of N.A.P. Service % Organization 1 Engineering Trading Co., Ltd. 2 1 1. Health Education for the Community AU Community 2. Community Outreach Community Program of BLNS 3. Preceptorship Training Community for Clinical Nursing Practicum 4. Knowledge Management BLNS faculty members 5. Nursing Leadership and Senior Nursing Voice in Global Health Students Platform 1. Technology Transfer Community Center Establishment Phase1 2. Earthworm culture Community training for community 3. Sensory Analysis External Training for Visually Organization Impaired people 1. Supporting Basic Training External for Omron Electronics Organization 2. Supporting Basic Training External for External Entities on Organization Charity Base 83

School/Institute Projects/Activities Target Year (s) of Achievement/ 9. Montfort del 1. โครงการบา้ นตะวันใหม่ In Process Population Operation Achievement Rosario School of Architecture and External 1 Achievement Design Achievement 10. St.Martin Center Organization for Professional Achievement Ethics 1. AU School Mentoring Community 5 Achievement 11. Confucius Achievement Institute at 1. Asian Educational local 1 Assumption Achievement University Technology and educational 1 Achievement 1 Achievement 12. School of Music Equipment Exhibition institutions and 1 Achievement Achievement 13. School of Law organizations 2 3 Achievement 14. Graduate School 2. Chinese Knowledge High-school 5 Achievement of Business 4 Contest students 8 1 3. Chinese Culture Works Community 1 of Teachers and Students Exhibition 4. Cultural Service High-school Confucius Institute Day students in Assumption College Rayong 5. Chinese Culture High-school Experience Camp on students Mid-Autumn Festival 1. Music Summer Camp High-school and Competition students 2. Off-campus Music High-school Training Service students 1. Legal Aid Camp and Community Rural Area Development Camp 1. Krungsri Leadership External Academy Program Organization (Wave9) 2. Walailak University HR External Workshop Organization 3. Assumption College External Bang Rak Seminar for Organization Strategic Planning Development 84

Strategy plan II A: Promoting social engagement and supporting collaboration between AU and its surrounding local schools or communities as well as AU and external organizations (national level) Multidisciplinary Academic Services Project School/Institute Projects/Activities Target Year (s) of Achievement/ Population Continuity In Process IRAS & all 13 - English Language Wat Bang Phli Achievement Schools Project Noi School and 2 communities - Legal Aid Project - Engineering Knowledge - Poster design for the school’s teaching - Physical exercises for obesity prevention - English Teaching Media - Music Training - Occupation promotion Academic Services Projects School/Institute Projects/Activities Target Year (s) of Achievement/ Population Continuity In Process 1. Institute for 1. การสารวจความพงึ พอใจของ Research and External 5 Achievement Academic ผใู ้ ชบ้ รกิ ารตอ่ องคก์ าร Organization Services พพิ ธิ ภัณฑว์ ทิ ยาศาสตร์ 5 Achievement แหง่ ชาติ External Organization 1 Achievement 2. การสารวจความพงึ พอใจของ 1 Achievement External ผเู ้ ขา้ รว่ มงานมหกรรม Organization 1 Achievement วทิ ยาศาสตรแ์ ละเทคโนโลยี แหง่ ชาติ ประจาปี 2561 External 1 Achievement Organization 1 Achievement 3. Customer's opinions toward e-Voucher for External ACUVUE Organization 4. การประเมนิ การฝึกอบรม External Organization ความรปู ้ ระกนั ภัยสาหรับการ ประกนั ภยั ขา้ วนาปีและ External ขา้ วโพดเลยี้ งสัตว์ ปี 2562 Organization 5. The study of the performance data of the Governor of the Sports Authority of Thailand 6. Employee Service Satisfaction Survey 7. A Survey of Opinions and Perceptions toward Public Transportation and Ride-Hailing Application Services 85

School/Institute Projects/Activities Target Year (s) of Achievement/ Population Continuity In Process 2. Albert Laurence 8. ประสานงานเพอื่ ใหบ้ รกิ าร Community School of 5 Achievement Communication วชิ าการแกส่ ังคมและสรา้ ง Community 2 Achievement Arts ความสัมพนั ธก์ ับชมุ ชนรอบ 1 Achievement มหาวทิ ยาลัยอัสสมั ชญั Community 1 Achievement 3. Martin de Tours External School of 1. Public Relations 1 Achievement Management Workshop for Practical Organization and Economics Implementation 4 Achievement Community 4. Bernadette de 2. Little Hands Can Help 3 Achievement Lourdes School VII of Nursing 1 Achievement Science 3. บ๊กิ ดาตา้ และสอ่ื ใหมใ่ นการ 1 Achievement 5. School of ประชาสัมพนั ธ”์ บรรยายพเิ ศษ 1 Achievement Biotechnology หลกั สตู รนายทหารกจิ การพล 1 Achievement เรอื นและประชาสมั พนั ธ์ กรม 6. Montfort del กจิ กรรมพลเรอื นทหารอากาศ 2 Achievement Rosario School 1 Achievement of Architecture 1. Bann NokKamin and Design Charity 1. Smart Teen - Cream & High-school Star students 1. Integration of Community Academic Service in AI 4208 (Processing of Community Agricultural Product II), AI4239 Selected External Topic Organization (Biopharmaceuticals) and AI 4211 External (Fermentation Process) Organization 2. Academic Service by External Students Enrolled in Organization FT4117 (Dairy Technology) class (Ice Community cream) Community 3. โครงการไทยเดน่ 4. โครงการ OTOP นวัตกรรมวถิ ี 5. โครงการเศรษฐกจิ ชมุ ชนครบ วงจร “บา้ นเพชรเพลนิ ดนิ ” กรอบงานที่ ๒ การวจิ ัยและ พัฒนานวัตกรรมสนิ คา้ อตั ลักษณ์ 1. Universal Design Research and Academic Service 2. Samutprakarn City Planning Evaluation with Public Hearing Procedure 86

School/Institute Projects/Activities Target Year (s) of Achievement/ Population Continuity In Process 3. Promoting the Community provinces of Thailand 1 Achievement 7. Vincent Mary 1. CS Festival “Smart High-school 4 Achievement School of City” (Code++/ students Science and TechSpark/Jammies) Technology High-school 1 Achievement 2. Teaching for students 8. Graduate School SamsenWittayalai of Human School Community 2 Achievement Science 1. Providing Academic Services to the Community Strategy plan II B: Supporting collaboration between AU and external organizations (International level) School/Institute Projects/Activities Year (s) of Achievement/ 1. Theodore Maria Continuity In Process 1. Student Exchange Achievement School of Arts (Inbound/Outbound) 2 Achievement 2. Martin de Tours 4 Achievement 1. Student Exchange 1 School of (Inbound/Outbound) Achievement Management and 4 Achievement Economics 2. Organizing the 2019 AU 1 International Conference in Business Achievement 3. Bernadette de & Economics 1 Lourdes School of 6 Achievement Nursing Science 1. Internship Program for overseas nursing students 1 Achievement 4. St.Martin Center for Professional 2. Organizing the National Nursing 3 Achievement Ethics Conference entitled “Healthy and Prosperity: Power of Nurses in 5. Confucius Transforming Innovative Aging Care Institute at Assumption 3. Organizing the International Seminar University “Magnet Recognition & Evidence Based Practice” 6. Graduate School of Business 1. Facilitating International Service Learning: International Christian University (ICU) 1. 2019 “The Belt and Road” Biotechnology Seminar 1. Organizing the International Conference 2018 on Entrepreneurship and Sustainability in the Digital ERA To sum up, the total number of academic service projects in 2018 was 63. The evaluation of academic service plan and process was done in July 2019. It was found that plan, process and satisfaction level were achieved as planned (over 98% of projects were achieved; only 1 project was “In Process”). The evaluation results were discussed among the committee members and were disseminated to parties concerned for improvements in the next year. 87

3.  There is a clear evidence to prove that the target communities or organizations are developed and strengthened After approval by the University, all academic service projects were implemented throughout the academic year 2018 by faculty members, with cooperation from officials/personnel at different levels of the communities and external organizations with IRAS representatives as coordinators/facilitators. Target communities are then developed and strengthened according to the nature of activity provided which can be seen in A: projects provided to communities around the campus, B: projects provided to communities in different areas and C: projects provided to external organizations in different areas. A: Projects provided to communities around the campus In academic year 2018, the multidisciplinary academic service project has been continuously overseen in response to the needs of the communities around the campus. IRAS has collaborated with all 13 Schools in providing academic activities at Wat Bang Phi Noi School, Samut Prakarn on January 11, 2019. The activities were conducted according to the School’s expertise, for example: Legal Aid Project by School of Law, Foreign Language Project for the community by School of Arts, Poster Design for the school’s teaching by School of Communication Arts, Occupation Promotion by School of Management and Economics, Physical Exercises for obesity prevention by School of Nursing Sciences, etc. From the feedback, the average satisfaction score was 4.31 which indicated high satisfaction of participants towards the activities. In order to provide the academic services to meet the communities’ needs, the projects “การพัฒนาเยาวชนสูป่ ระชาคมอาเซยี นในเขตอาเภอบางเสาธงและอาเภอบางบ่อ” and “การประเมนิ โครงการพัฒนาคณุ ภาพการศกึ ษาและพัฒนาทอ้ งถนิ่ โดยมสี ถาบันอดุ มศกึ ษาเป็ นพ่เี ลย้ี ง กับโรงเรียนขนาดเล็ก/ขยายโอกาสของมหาวิทยาลัยอัสสัมชัญ” were offered by IRAS, St.Martin Center for Professional Ethics to students of schools in Bang Bo and Bang Sao thong districts. Both projects started in 2015 aimed at providing ASEAN information and knowledge of English language to 4th – 6th grade students in preparing themselves for the ASEAN community. After practicing, approximately 80% of students among 10 schools gained more ASEAN information and knowledge in foreign language. For the AU school mentoring project, the training on Professional Learning Community (PLC) was provided to school teachers for developing curriculum and instruction in English language. Faculty members from Faculty of Arts were requested to provide training on teaching English language reading and vocabulary to 127 teachers from 18 different schools in 2nd Samutprakarn Primary Educational Area. After the training, it was found that teachers of 18 schools that participated in academic year 2018 showed significant improvement in their English Language Teaching (Pre-test < Post-test). Moreover, they were interested and highly satisfied with the training as well (mean > 4.51). School of Communication Arts provided the academic service project “Designs for Publicity” that strengthened student’s knowledge to Pakklongchuadyai School, 88

located in Bang Bo, Samutprakarn. The topics for the assignment came from the request of the school such as “Health Promotion”, “Environment Conservation”, “Plant Photosynthesis”, etc. The faculty member and students gathered information related to the assigned topic, analyzed the information, and visualized the information in the form of infographic poster. The posters were given to the teachers in the school. School of Architecture and Design provided the academic service project “Samutprakarn City Planning Evaluation with Public Hearing Procedure”. According to City Planning Committee regulation of evaluation report for City Planning 2015, all city plans shall be studied and evaluated within 5 years after issuance of permit in order to review any changes, including environmental changes that may occur. After which the city plan may or may not be revised according to the changes to serve the public and private sectors effectively in the next 5-10 years. As per the regulation, the evaluation of Samutprakarn city plan 2013 shall focus on 8 areas: land use, population density, government policy and project, socio-economic and environmental issue, traffic and transportation, natural disaster prevention, national security, and other issues related to city planning. There are 27 indicators all together in these 8 issues mentioned. The evaluation result/score of at least 50% indicates significant changes to the city plan that may require a revision. However, the public hearing is an additional requirement to fully comply with the regulation, since it is very important that public and private sectors and all stakeholder participation shall reflect tangible and intangible issues of the city plan. The process includes the questionnaire responses and comments made by participants, which is approximately 600 responses. The project “Smart Teen ~ Cream & Star” was organized by the School of Nursing Sciences for Wat Bang Phli Noi School on January 11, 2019. There were 30 primary school students who participated in the activities as follows: 1) Ice breaking 2) Provide information regarding the quantity of sugar, fat, and salt in common menus and their negative effects on health 3) Demonstrate innovative models/VCD how excess levels of sugar, fat, and salt could affect blood vessels and other organs 4) Prepare games to let participants select appropriate foods for consumption, and 5) Provide information regarding cigarette smoking and negative health effects and 5 D techniques to quit smoking. The evaluation revealed that participants could choose the food examples consisting of high, medium, and less sugar, fat, and salt correctly. They knew that the appropriate ratio of sugar, fat, and salt of daily meals should not exceed more than 6:6:1 teaspoon(s). Participants could describe the consequences of unhealthy eating contributing to obesity and chronic diseases such as DM, hypertension, cardiovascular diseases. Participants could talk about the positive consequences of exercising regularly. Lastly, participants expressed their intention of changing their 89

eating habits. In addition, they could answer questions regarding negative health effects of cigarette smoking and learned the 5D techniques to quit smoking. The children’s satisfaction score towards the activities and services was 4.73. Furthermore, the faculty members and students of School of Nursing Science arranged board exhibition at M Building and L Building, Hua Mark Campus to provide knowledge related to health and well-being to instructors, students, and staff of AU community. There were six topics related to health and well-being arranged for board exhibition in academic year 2018 as follows. 1) Dengue Hemorrhagic Fever (January-February) 2) Blood Donation (March-April) 3) Smoking Cessation (May-June) 4) Rotavirus/Diarrhea (July-August) 5) Vaccine for Tourist (September-October) 6) Flu Virus (November-December) The evaluation indicator, ≥ 70%, which indicates high satisfaction was set for the 6 exhibitions per year. Over 80% of the participants indicated high satisfaction. This indicated that the project was successful. These exhibitions benefit the AU community in terms of healthcare. Martin de Tours School of Management and Economics organized the project “MGT3905 OM online simulation game” which comprised of 2 activities, namely “Supply Chain Game” and “Practice Operations” on August 2018 - May 2019. The main objective is to provide students opportunities to develop their analytical skills in handling business issues. There were approximately 1,000 students who participated. They applied the knowledge in classes to play the game and learned and understood the ways to solve business problems. Students also worked as a team, analyzed and shared their ideas. After the activities, the participants gained more knowledge and skills regarding production process, capacity management, and inventory management with high satisfaction score. B: Projects provided to communities in different areas In order to develop the mental health knowledge of people in the community, the Community Outreach Program has been organized by the School of Nursing Science (BLNS) since academic year 2014. In academic year 2018, the faculty members and students arranged five mental health promotion projects to provide academic services to promote mental health to people of all ages throughout their life. They include preschool children, school age children, adolescents, adults, and elderly people. On November 25, 2018, the School of Nursing Science faculty members and students arranged a project for school age children at Hope Academy Community, JJ Mall. On December 2, 2018, the mental health promotion project was arranged for adolescent group at Plaza of ABC world building, Ramkhamhaeng road. On January 13, 20, and 26, 2019, mental health projects were arranged for preschool children, 90

adult, and elderly people at Hope Academy Community, JJ mall. The total number of participants in the five projects was 163 persons and the satisfaction level for each project was > 4.0 out of 5.0. In addition, the School organized a mobile health clinic for the elderly at SuebSampantawong community on June 9, 2019. There were 86 elderly people, 29 nursing students, 8 nursing instructors, a total of 123 people participating in the project. Five stations were provided for health assessment and other activities as follows. 1) Screening and basic health assessment 2) Functional assessment 3) Psychosocial and cognitive assessment 4) Common aging changes counselling 5) Holistic assessment (social, mental, and spiritual aspects). The elderly who were provided with health assessment services were satisfied with these activities, with a satisfaction score of 4.53. The nursing students’ satisfaction score toward the activities provided to the elderly was 4.76. Faculty members and students of School of Music provided music lessons and training under the project entitled “Off-Campus Music Training” to the Convent of the Holy Infant Jesus (CHIJ). The service has been carried out for five consecutive years. The Catholic School is an exclusive vocational girl school, located on Soi 101 Sukhumvit Road, Bangkok. The project was jointly organized by the School of Music lecturers and a few volunteer music students provided a series of vocal training based on the School’s request to prepare them to perform Christmas Carol in the School’s Chapel. In addition, the School has also rendered the following services according to the requests of external educational units: - Dr. Navaya Shinasharkey was invited to be the judge in “piano competition”, organized by the Ministry of Education - Wg.Cdr.Dr. Woraket Tagosa was invited to be the judge in “piano competition”, organized by the Government Savings Bank - A. Alberto Firrincieli was invited to be the guest lecturer at Princess Galiyani Vadhana Institute of Music - A. Sirarat Sukchai was invited to be the judge in “The 1st Bangkok Classical Music Festival”, organized by Brighton College Bangkok - Asst. Prof. Dr. Pannawit Sanitnarathorn, a guest lecturer for the Organization and Human Resourse Management at KMITL The project “CS Festival 2018: Smart City” comprised of 3 different activities, i.e. Code ++, Jammies and Techspark was organized on December 20-22, 2018 by the School of Science of Technology for high school students across the country with the objective of giving appropriate knowledge on computer and its applications. Code++ is a computer programming competition which comprises two levels: beginner and advanced. The contestants tried to solve programming problems and their solutions were graded by the School’s grading system. The event has started since mid-year as an On-line competition. Jammies, a creative thinking workshop, 91