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RETHINK TALENT MANAGEMENT 1

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RETHINK TALENT MANAGEMENTGET YOUR TALENT ACQUISITION RIGHT ANDEVERYTHING ELSE FALLS INTO PLACE. IT’S ASIMPLE PHILOSOPHY, BUT ONE THAT WORKSWELL FOR US AND OUR CLIENTS.Our clients have benefitted from our focused, analytical services to Job well donebring in top talent, embed real efficiencies and enjoy significant costsavings. You could too. “RTM Increased the quality of contractors, shortened theWith our considerable talent acquisition experience, combined with our time taken to get contractorscollective research, audit and discovery expertise, we can recommend and saved us in the region ofwhat is right for your business. We really listen to our clients: getting £500k per year.”under their skin to truly understand them before we advocate ordo anything. We don’t believe in vagaries – only by combining the Internal Communications Specialist,quantitative with qualitative can a successful solution be found. JD WilliamsAfter all, your business is too important to have a one-size-fits-all 3solution. Every business, every scenario, needs its own approach totalent acquisition. Just ask our clients or read our case studies – wehave created hugely successful bespoke solutions for their local andglobal talent needs.

RETHINK TALENT MANAGEMENTINTRODUCING OURFIVE-STEP PROCESS...Whether you use just one or all of our services, our five-step methodologyunderpins our approach. It is tailored to the exact needs, goals and ambitionsof your business. The five-step approach is evidence-based, measurable andproven to deliver. A great result “I would fully recommend RTM. Their team is flexible and easy to work with, reflective of their understanding of the dynamics of the retail market.” Director of IT Business Development, Boots4

RETHINK TALENT MANAGEMENTStep 1: We understandWe conduct a detailed analysis of your needs. We connect with your workforce,scope the competition and carry out a granular audit of your talent managementstrategy, whether it’s permanent, contingent or a total talent view. Step 2: We design We create a bespoke solution using proven, measurable practices, and address your current issues head-on.Step 3: We transformWe implement the agreed solution. This could be an outsourced service, or we can trainyou to deliver: embedding our solutions and building exceptional in-house teams. Step 4: We measure We provide tailored, live and innovative dashboards that offer real-time recruitment metrics, regardless of the source of data (it’s very rarely in one place). Our evidence-based approach delivers real results. We also offer consultations to interpret the data and allow effective decisions to be made.Step 5: We improveWe use the evidence to constantly evaluate success, to innovate, continuouslyimprove and achieve excellence. 5

RETHINK TALENT MANAGEMENTOUR SERVICES RECRUITMENT TOTAL TALENT PROCESS SOLUTIONSIn an industry that can often befrustratingly prescriptive, you’ll find our OUTSOURCINGapproach refreshingly flexible. We’lllisten to your challenges, analyse your MANAGED ONstrategy and propose a solution that SERVICES DEMANDwill take in one or more of the specialist PROGRAMMEservices we have to offer. SOLUTIONS It’s our pleasure RESOURCE SERVICE ON & OFF PLANNING FEATURES BOARDING “We had chosen to work with RTM Group because getting recruitment right is incredibly important TALENT EMPLOYER to Metro Bank – our people and the service they POOLING VALUE provide are the key points that set us apart from the competition. RTM have shown they have the passion, PROPOSITION the commitment and the expertise to deliver exactly the sort of people this organisation needs.” RECRUITMENT RISK & & SELECTION REPORTING CEO, Metro Bank6

RETHINK TALENT MANAGEMENTSOLUTIONSManaged Services Programme Recruitment Process OutsourcingDesigned to help you stay on top of your contingency When you hand over either all or part of your recruitmentworker population, our MSP service will gather all your process to us, you’re placing your permanent talentcontractors and suppliers under one easy-to-manage requirements in safe hands. To us, it’s more than fillingservice. We’ll take the effort out of keeping track of positions. It’s about whatever your business needs – fromdifferent rates, insurances and contracts, reduce your building a brand, to attracting talent, to boosting retentionrisk and keep your costs under control. through critical data analysis.Total Talent Solutions On DemandA comprehensive service that rolls the best of our When your business grows or moves into new areas, youMSP and RPO approaches into one, TTS is an can trust RTM to handle your surge project requirementsunbeatable way of keeping your permanent and – from the full process to on-demand elements. We’llcontingency requirements on track. In-house or under integrate with your existing recruitment processes/teamsour banner. We don’t just manage, we can also boost and draw upon all the benefits of our RPO or MSP serviceefficiencies by improving the workforce balance and to attract the talent you need, communicate your brand,controlling costs. and on-board them effectively and efficiently. 7

RETHINK TALENT MANAGEMENTSERVICE FEATURESResource Planning Talent Pooling Recruitment & SelectionWe understand that talent We’re always looking to the talentacquisition does not begin and hires of tomorrow through a At RTM, we put our energy intoend with recruitment. We work positive and proactive approach to helping you hire better talent,closely with your HR leadership to talent pooling. We build, foster and faster and more accurately. Andcontribute to effective strategic develop communities that provide we do this by building trustedworkforce planning. RTM is able to a rich source of intelligence for systems, processes and tools thathelp its customers design their future our customers, and employ proven you can use to give you a competitiveorganisational structure, assess the techniques such as networking and advantage. We remain innovativequality of existing talent, gain insight referral programmes. as a business and adopt newinto competitor rewards and stars, technology when we believe it willidentify skills gaps and control the help our customers target, attractutilisation of contingency workers. and qualify the right resource.8

RETHINK TALENT MANAGEMENTRisk & Reporting Employer Value On & Off Boarding PropositionOur firm belief that recruitment When building a sustainableis a science not an art underpins Every organisation has a unique model for talent acquisition, weeverything we do. We carry out EVP and we specialise in identifying appreciate the value of effectiveinitial audits to help us understand what those values really are – and on and off boarding. So we employyour needs, we measure progress how they can be exploited. We work proven techniques to ensureto ensure we’re on the right track with HR teams to understand a compliance, manage candidatesand we analyse to improve future customer’s true way of working, their through their notice period,performance. Plus, we deliver rewards and their characteristics. This decrease non-starter levels andbespoke talent management allows us to build and communicate enhance colleague engagementdashboards to provide insights that an employer brand that sets you throughout their employment.you can learn from and engage with. apart from the competition and – crucially – engages talent with the truth, sets expectations correctly and thus reduces first year churn. 9

RETHINK TALENT MANAGEMENTAUDITWe’ll carry out a comprehensive, forensic analysis of your talent acquisition. Defineyour current situation and identify key areas for cost-saving, process improvements tothe candidate journey, and any existing areas of risk. This may highlight how to improveuse of contractors or support EVP when hiring permanently. Phase One: Data Capture If you don’t have an ATS or ERP, we’ll help you find the data in your finance / HR systems. We will assess the process and interactions that occur through hiring. And don’t worry! We’ve done this many times before, so we know where to look. Phase Two: Define & Measure Ehentium vent et lab illectorem. Ut et et re digendis sedis acearibus, odita nos volupta tistem est od endae volenetur sit, senis soluptat lit faccabo rporae si cum que delenim poreritium utaeserrum qui officae esti ad ernatum quia. Phase Three: Analysis We’ll produce a forensic analysis of existing recruitment costs processes, systems and performance. Phase Four: Presentation We’ll present our findings and suggestions at a half day workshop.10

RETHINK TALENT MANAGEMENT“I’ve learned a lot from RTM. They RTM has recently been identified as a ‘leader’are never afraid to challenge standard in the 2015 Nelson Hall Managed Servicemodels, and find new ways of getting Providers (MSP) report. Nelson Hall is thethings done better, faster, more industry leading global outsourcing analyst firmefficiently. I feel that we are in a real that evaluates suppliers to enable corporatepartnership. They don’t feel like outsiders buyers to select the best company to work with.in any shape or form, they are my teamas much as any of the people on the Being a ‘leader’ in the MSP sector meansLadbrokes’ payroll and they display we exhibit a high ability to deliver immediateexactly the same levels of enthusiasm benefits and to meet client future requirements,and commitment to the business.” relative to our peers.Human Resources Director, Ladbrokes Download the full report from our website: www.rethink-tm.com 11

RETHINK TALENT MANAGEMENTThe Crane Building, T: +44 (0) 123 456 7891 Part of the Rethink Group®22 Lavington Street, www.rethink-tm.com1L2ondon SE1 ONZ