Annual Report PRABHU 2020

EFEKTIF OPTIMALKAN KEUNGGULAN, TANGGUH HADAPI TANTANGAN EFFECTIVE OPTIMIZATION OF ADVANTAGES, RESISTANT TO CHALLENGES www.pgn.prabhu.co.id

DAFTAR ISI TABLE OF CONTENT 3 Penjelasan Tema 21-23 Organisasi 36-37 Tata Kelola Perusahaan Theme Explanation Organization l Struktur Kepemilikan Corporate Governance 4-7 Ikhtisar Kinerja Prabu Prabhu’s Ownership 38-54 Analisa dan Performance Overview Structure Pembahasan l Struktur Organisasi 8-9 Kaleidoskop Organization Structure Analysis and Discussion l Peta Operasi Prabhu l Pertumbuhan Bisnis Milestone Prabhu’s Operation Prabhu 2018-2020 Map Prabhu Business 10-13 Sambutan Komisaris Growth 2018-2020 Utama dan Direktur 24-35 Profil Bisnis Prabhu l Daftar Klien Prabhu Tahun 2020 President Commissioner Prabhu’s Business Profile Client List Of Prabhu And Directors Welcoming l Lingkup Bisnis in 2020 Speech Business Scope l Daftar Kontrak 2020 l Sambutan Komisaris l Keunggulan Prabhu List of 2020 Contract Utama Trusted Services Welcoming Speech l Proses Pengendalian 55 Mitra Prabhu of The President Mutu Pengamanan Commissioner Process of Security Mitra Prabhu l Sambutan Quality Control Direktur Utama l Kelengkapan Perizinan 56 Klien Prabhu Welcoming Speech of License Completeness Tahun 2020 The President Director l Produk & Portfolio Products & Portfolio Client of Prabhu in 2020 14-18 Profil Jajaran l Tinjauan Operasi Komisaris dan Operation Review 57 Laporan Keuangan Direktur Prabhu l Jenis Kontrak Kerja Sama Financial Statement Prabhu’s Board of Types of Cooperation Commissioner and Contract Director Profile l Kelengkapan Legalitas Perusahaan 20 Visi, Misi, dan Tata Completeness of Nilai Perusahaan Company’s Legal Requirements Vision, Mission, and l Peraturan Company Values Regulations

PENJELASAN THEME TEMA EXPLANATION EFEKTIF OPTIMALKAN KEUNGGULAN, TANGGUH HADAPI TANTANGAN EFFECTIVE OPTIMIZATION OF ADVANTAGES, RESISTANT TO CHALLENGES EFEKTIF OPTIMALKAN KEUNGGULAN, TANGGUH HADAPI TANTANGAN EFFECTIVE OPTIMIZATION OF ADVANTAGES, RESISTANT TO CHALLENGES www.pgn.prabhu.co.id Sepanjang 2020, PT Perkasa Abdi Bhuana Throughout 2020, PT Perkasa Abdi Bhuana (Prabhu) menghadapi tantangan yang luar (Prabhu) has encountered extraordinary biasa. Musibah banjir di awal tahun dan challenges. The floods at the beginning of pandemi Covid-19, telah memberikan dampak the year and the Covid-19 pandemic, have given yang signifikan. Tak hanya bagi perusahaan, tapi a significant impact not only to the company, but perekonomian secara global maupun nasional turut also to the global and national economy which has melalui kontraksi yang sangat hebat. experienced a very severe contraction. Kebijakan Pembatasan Sosial Berskala Besar (PSBB) The Large-Scale Social Restriction Policy (PSBB), yang berlaku secara nasional, membuat beberapa which applies nationally, has made several perusahaan pengguna jasa Prabhu membatasi companies using the Prabhu's services limit their operasionalnya. Akibatnya, pengunaan Jasa Tenaga operations. As a result, the use of Manpower Services Kerja (JTK) pun dirasionaliasikan, demi terwujudnya (JTK) is also rationalized for the sake of the realization protokol kesehatan di lingkungan kerja. of a health protocol in the work premises. Tak hanya itu, terbatasnya mobilitas dan In addition, the limited mobility and material supply pasokan material pada perusahaan pelanggan, to customer companies also has an impact namely turut memberikan dampak bagi pengurangan the use of fewer labor. This directly affected the penggunaan tenaga kerja. Hal ini secara langsung adjustment of the number of Human Resources berpengaruh pada penyesuaian jumlah Sumber (HR) managed by Prabhu. Daya Manusia (SDM) yang dikelola Prabhu. However, Prabhu managed to get through the Meski demikian, Prabhu berhasil melalui tantangan challenge toughly. Throughout 2020, the company tersebut dengan tangguh. Sepanjang 2020, will continue to maintain the sustainability of the perusahaan terus bertahan menjaga kelangsungan company's workforce and business management. pengelolaan tenaga kerja dan bisnis perusahaan. It is proven that as of the end of 2020 the company Terbukti, hingga akhir 2020 perusahaan tetap was still able to generate revenue and maintain mampu menghasilkan pendapatan dan memelihara optimal performance. kinerja secara optimal. The company quickly and consistently implements Perusahaan secara cepat dan konsisten a number of strategic initiatives to sustain its business, as well as improve the best service quality mengimplementasikan sejumlah inisiatif to its clients. This condition, obviously, requires the implementation of a series of strategies related strategis untuk mempertahankan usahanya, serta to health aspects. The provision of quality and healthy human resources, as well as the priority of meningkatkan kualitas layanan terbaik kepada implementing health protocols, are considered to be important factors that support the company to para klien. Tentunya, rangkaian strategi terkait be able to maintain its achievements and maintain its going concern in this industry in a sustainable aspek kesehatan pun diluncurkan. Penyediaan manner. SDM yang berkualitas dan sehat, serta keutamaan penerapan protokol kesehatan, dinilai merupakan faktor penting yang mendukung perusahaan agar mampu mempertahankan prestasi dan memelihara eksistensi di industri bisnis ini secara berkelanjutan. PT Perkasa Abdi Bhuana 3 Annual Report 2020

IKHTISAR FINANCIAL KEUANGAN OVERVIEW RASIO LABA (RUGI) TERHADAP ASET RETURN ON ASSETS (ROA) 26% 17% 2018 2019 15% 2020 RASIO LABA (RUGI) TERHADAP EKUITAS RETURN ON EQUITY (ROE) 59% 55% 2018 2019 36% 2020 4 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

IKHTISAR FINANCIAL KEUANGAN OVERVIEW RASIO LANCAR CURRENT RATIO 147% 144% 2018 2019 168% 2020 RASIO LIABILITAS TERHADAP EKUITAS LIABILITIES TO EQUITY RATIO 211% 226% 2018 2019 145% 2020 PT Perkasa Abdi Bhuana RASIO LIABILITAS Annual Report 2020 TERHADAP ASET LIABILITIES TO ASSETS RATIO 68% 69% 2018 2019 59% 2020 5

IKHTISAR PERFORMANCE KINERJA OVERVIEW LAPORAN LABA RUGI* * Dalam Juta Rupiah/In Million Rupiah INCOME STATEMENT Pendapatan Laba Kotor Income Gross Profit 102.050 188.732 8.106 12.535 2018 2019 2018 2019 183.968 2020 11.772 2020 Laba Sebelum Pajak Laba Setelah Pajak Earning Before Tax Net Profit 5.395 8.386 3 6.969 .194 2018 2019 2018 2019 6.855 5.159 2020 2020 KOMPOSISI PENDAPATAN PRABHU* PRABHU INCOME COMPOSITION * Dalam Persentase/In Percentage 2018 2019 2020 Internal 88% 63% 71% Eksternal 12% 37% 29% 6 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

IKHTISAR PERFORMANCE KINERJA OVERVIEW LAPORAN POSISI KEUANGAN* * Dalam Juta Rupiah/In Million Rupiah FINANCIAL POSITION STATEMENT Total Aset Total Liabilitas Jangka Pendek Total Asset Total Short-Term Liabilities 20.925 36.440 14.187 25.258 2018 2019 2018 2019 35.167 2020 20.825 2020 Aset Tidak Lancar Total Ekuitas Non-Current Assets Total Equity 68 66 6.738 11.182 2018 2019 2018 2019 100 14.342 2020 2020 Aset Lancar Jumlah Liabilitas dan Ekuitas Current Assets Total Liability and Equity 20.856 36.374 20.925 36.440 2018 2019 2018 2019 35.066 35.167 2020 2020 Laba Per Lembar Beban Pendapatan Pokok Profit Per Sheet Cost of Income 3 4.175 .955 93.944 176.196 2018 2019 2018 2019 4.127 172.195 2020 2020 PT Perkasa Abdi Bhuana 7 Annual Report 2020

KALEIDOSKOP MILESTONE (15/5) Koordinasi Pengamanan Kegiatan RUPS PGN (29/02) Pelatihan SAMAPTA Pengamanan Coordinating the Security of PGN’s GMS Activities SAMAPTA Security Training (07/11) Pelatihan Pemadaman Kebakaran dan K3 (29/10 & 07/11) Pelatihan & Pembinaan Wilayah 8, PAM Fire and OHS Training Jaringan/ Region 8 Training & Coaching, PAM Network (07-08/11) Pelatihan & Pembinaan Wilayah 5, Offtake Serpong (07/11) Pelatihan & Pembinaan Wilayah 6, Cilegon Region 5 Training & Coaching, Serpong Offtake Region 6 Training & Coaching, Cilegon (07/11) Pelatihan & Pembinaan Wilayah 10, Kantor PGN Surabaya (07/11) Pelatihan & Pembinaan Wilayah 11, Batam Region 10 Training & Coaching, PGN Surabaya Region 11 Training & Coaching, Batam (14/11) Pelatihan & Pembinaan Wilayah 4, Bogor (14/11) Pelatihan & Pembinaan Wilayah 5, Cikande Region 4 Training & Coaching, Bogor Training & Coaching Region 5, Cikande 8 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

(05/08) Perekrutan Calon Pekerja OPPO KALEIDOSKOP MILESTONE Recruitment of Prospective Workers of OPPO (01/10) Pengamanan sebagai Team COVID Ranger Provision of Security Service as a COVID Ranger Team (24/10) Pelatihan & Pembinaan Wilayah 1, PGN Ketapang (08/10) Pengamanan Demonstrasi UU Cipta Karya Region 1 Training & Coaching, PGN Ketapang Safeguarding the Demonstration of the Cipta Karya Law (07/11) Pelatihan & Pembinaan Wilayah 7, SKP Udik (07/11) Pelatihan & Pembinaan Wilayah 9, Offtake Kalisogo Region 7 Training & Coaching, SKP Udik Region 9 Training & Coaching, Kalisogo (13/11) Pelatihan & Pembinaan Wilayah 11, Medan (14/11) Pelatihan & Pembinaan Wilayah 4, Anyer Jakarta Region 11 Training & Coaching, Medan Region 4 Training & Coaching, Anyer Jakarta Kegiatan Rutin Selama Pandemi Routine Activities During Pandemic PT Perkasa Abdi Bhuana 9 Annual Report 2020

SAMBUTAN Komisaris President Commissioner and Utama dan Direktur Directors Welcoming Speech Mohammad Rasyid Ridha Komisaris Utama PT Perkasa Abdi Bhuana 2020-sekarang President Commissioner of PT Perkasa Abdi Bhuana 2020-present Assalamu’alaikum wr.wb Pemegang Saham dan Pemangku Kepentingan yang kami hormati, Tahun 2020 menjadi tahun penuh tantangan bagi perekonomian Indonesia. Pandemi Covid-19 telah berdampak signifikan bagi kondisi ekonomi nasional sehingga para pelaku bisnis dihadapkan pada tantangan demi tantangan yang tidak mudah. Di tengah tantangan inilah, PT Perkasa Abdi Bhuana (Prabhu) menunjukkan eksistensinya sebagai sebuah perusahaan jasa penyedia tenaga kerja yang tangguh dan andal. Assalamu’alaikum wr.wb To the Distinguished Shareholders and Stakeholders, 2020 has been a difficult year for the Indonesian economy. The Covid-19 pandemic has had a significant impact on the national economic conditions, so that business actors are posed with troublesome challenges. In the midst of this challenge, PT Perkasa Abdi Bhuana (Prabhu) demonstrated its existence as a tough and reliable service provider company. Di tahun keempatnya, Prabhu telah berhasil In its fourth year, Prabhu has successfully melaksanakan rencana kerja 2020 secara implemented the 2020 work plan in a consistent konsisten, sesuai dengan Rencana Kerja dan manner, as proposed by the 2020 Company Anggaran Perusahaan (RKAP) 2020 yang ditetapkan Work Plan and Budget (RKAP) established in the dalam Rapat Umum Pemegang Saham (RUPS). Direksi General Meeting of Shareholders (GMS). The Board dan jajaran manajemen telah menjalankan tata nilai of Directors and management have implemented perusahaan serta prinsip Tata Kelola Perusahaan yang corporate values and the principles of good corporate baik secara disiplin dan berkelanjutan. governance in a disciplined and sustainable manner. Dengan didukung serangkaian strategi yang tepat, With the support of a series of appropriate strategies, hal tersebut mampu mendorong peningkatan Prabhu has been able to improve effectiveness, efektivitas, efisiensi, dan optimalisasi kinerja efficiency and performance optimization which allow sehingga Prabhu mencatatkan sejumlah capaian Prabhu to record a number of positive achievements positif sepanjang 2020. Capaian positif Prabhu pada throughout 2020. Prabhu's positive achievements 2020 ditandai dengan sejumlah indikator penting. in 2020 were marked by a number of important indicators. Pertama, Prabhu berhasil membukukan laba bersiih sebesar Rp5,1 miliar. Raihan laba menunjukkan Firstly, Prabhu managed to book a net profit of bahwa jajaran manajemen mampu mengelola Rp5.1 billion. The amount of the Profit show that perusahaan secara efektif dan efisien sehingga the management is able to manage the company tetap menghasilkan laba bagi perusahaan di tengah effectively and efficiently which makes it possible for situasi bisnis yang terkontraksi pandemi Covid-19. the company to gain profits in the midst of a business situation contracted by the Covid-19 pandemic. Kedua, pertumbuhan Tenaga Alih Daya (TAD) disepanjang 2020, khususnya pada bisnis internal di Secondly, there is growth in the number of Outsourced lingkungan PGN Group. Prabhu mencatat kenaikan Worker (TAD) throughout 2020, especially in internal jumlah TAD pada jenis pekerjaan Pengamanan businesses within the PGN Group. Prabhu noted the dan Penunjang Perkantoran. Pertumbuhan ini increase in the number of TAD in the types of Office menunjukkan adanya peningkatan kebutuhan Security and Support jobs. This growth shows that 10 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

SAMBUTAN Komisaris President Commissioner and Utama dan Direktur Directors Welcoming Speech perusahaan-perusahaan terhadap TAD sehingga there is an increasing need for companies for TAD, semakin menumbuhkan optimisme bagi Prabhu thus fostering optimism for Prabhu to move forward untuk melangkah pada 2021. in 2021. Ketiga, guna meningkatkan kualitas layanan dan Third, in order to improve professionalism and the profesionalisme terhadap perusahaan pengguna quality of service for the companies retaining its jasanya, Prabhu melakukan transformasi dari sisi services, Prabhu has carried out a transformation organisasi perusahaan. Perubahan yang dilakukan in terms of company organization. Changes made berupa penambahan fungsi pada level manajer, yaitu in the form of additional functions at the manager Manajer Bisnis Internal dan Manajer Bisnis Eksternal. level, namely the Internal Business Manager and the Kehadiran dua fungsi Manajer Bisnis berdasarkan External Business Manager. The presence of these pangsa pasar ini merupakan strategi Prabhu untuk two market-based business manager functions is lebih fokus dalam memenuhi kebutuhan setiap Prabhu's strategy to focus more on meeting every pangsa pasarnya. Dengan demikian, Prabhu demand of its market share. Thus, Prabhu can further dapat semakin meningkatkan layanan sekaligus improve services while at the same time expanding meluaskan jangkauannya terhadap pasar internal its reach to internal and external markets. maupun eksternal. Fourth, Prabhu was able to respond quickly to Keempat, Prabhu mampu merespon cepat kondisi business conditions affected by the Covid-19 bisnis yang terdampak pandemi Covid-19 melalui pandemic through a series of strategic steps. Apart serangkaian langkah strategis. Selain merujuk pada from referring to the Government's provisions, one of ketentuan Pemerintah, salah satunya terkait kebijakan which is related to the Large-Scale Social Restriction Pembatasan Sosial Berskala Besar (PSBB), Prabhu juga (PSBB) policy, Prabhu has also set a number of menetapkan sejumlah kebijakan di lingkungan internal. policies in its internal environment. Melalui pengembangan inovasi dan pemanfaatan Through the development of innovation and the teknologi, Prabhu menghadirkan sebuah sistem use of technology, Prabhu presents an application- berbasis aplikasi guna memantau kesehatan TAD based system to monitor the health of TAD and all dan seluruh karyawan. Langkah ini merupakan employees. This step demonstrates the company's wujud kepedulian perusahaan terhadap kesehatan concern for the health of all employees and workers. seluruh karyawan dan pekerja. Di sisi lain, langkah ini On the other hand, this step also shows Prabhu's sekaligus menjadi upaya Prabhu untuk memberikan effort in ensuring healthy and safe TAD services jaminan layanan penyediaan TAD yang sehat dan provision to customer companies. aman kepada perusahaan pelanggan. Keberhasilan yang dicapai Prabhu sepanjang 2020 The success achieved by Prabhu throughout 2020 merupakan sebuah kebanggaan yang menjadi serves as motivation for the Board of Directors bekal bagi Direksi dan seluruh jajaran Manajemen and all levels of Prabhu Management to enter the Prabhu untuk melangkah dengan penuh keyakinan following years with confidence. We, as the Board pada tahun-tahun selanjutnya. Kami selaku Dewan of Commissioners, as well as representative of Komisaris, sekaligus mewakili Pemegang Saham Shareholders and Stakeholders, would like to give dan Pemangku Kepentingan, memberikan apresiasi our highest appreciation to the Board of Directors setinggi-tingginya kepada Direksi dan jajaran and management who have made it through 2020 manajemen yang telah berhasil melalui 2020 dengan excellently. baik. Direksi dan jajaran manajemen Prabhu telah Prabhu's board of directors and management menakhodai perusahaan dengan baik. Hal ini have bring the company in a good direction which menyebabkan baiknya kinerja perusahaan pada tahun resulted in the company's good performance in 2020, baik finansial maupun nonfinansial Semoga 2020, both in financial and non-financial aspects. keberhasilan ini merupakan titik awal sekaligus modal Hopefully this success will be a starting point as well baik bagi Prabhu untuk memulai lembar perjalanan as a good sign for Prabhu to start a new endeavor in baru di 2021 dan tahun-tahun mendatang. 2021 and the coming years. Kami berharap, seluruh elemen Prabhu, mulai We are hopeful that all constituents of Prabhu, from dari level teratas hingga terbawah, dapat selalu the top to the bottom levels, always collaborate and berkolaborasi dan bersinergi untuk mewujudkan cita work together to achieve the company's goal: \"To cita perusahaan: “Menjadi perusahaan jasa penyedia become a leading employment service company tenaga kerja terkemuka di Indonesia”. Tidak ada kata in Indonesia\". Nothing is impossible if we willing to tidak mungkin jika kita mau berusaha dan berdoa. try and pray. Wassalamu’alaikum wr. wb Wassalamu’alaikum wr. wb PT Perkasa Abdi Bhuana 11 Annual Report 2020

SAMBUTAN Komisaris President Commissioner and Utama dan Direktur Directors Welcoming Speech Dedi Junaedi Direktur Utama PT Perkasa Abdi Bhuana 2018-sekarang President Director of PT Perkasa Abdi Bhuana 2018-present Pemegang Saham dan Pemangku Kepentingan yang kami hormati, Sebuah kehormatan bagi saya selaku Direktur PT Perkasa Abdi Bhuana (Prabhu) untuk menyampaikan Laporan Tahunan Prabhu 2020 kepada seluruh Pemegang Saham dan Pemangku Kepentingan. Tak lupa, apresiasi dan terima kasih kami haturkan kepada Pemegang Saham dan Pemangku Kepentingan atas arahan dan bimbingan sebagai panduan bagi Prabhu untuk melangkah di sepanjang tahun 2020. Respected Shareholders and Stakeholders, It is an honor for me as the Director of PT Perkasa Abdi Bhuana (Prabhu) to submit the 2020 Prabhu Annual Report to all Shareholders and Stakeholders. Not to forget, our appreciation and gratitude to Shareholders and Stakeholders for their direction and guidance as a guide for Prabhu to move forward throughout 2020. Tak dipungkiri, 2020 merupakan tahun penuh It is undeniable that 2020 is a year full of tantangan bagi sektor bisnis nasional. Pandemi challenges for the national business sector. The Covid-19 berdampak signifikan terhadap Covid-19 pandemic has a significant impact on perekonomian nasional. Tak sedikit perusahaan the national economy. Not a few companies have yang terdampak pandemi. Namun, tak sedikit been affected by the pandemic. However, not a few pula perusahaan yang tetap bertahan dengan companies have survived by exerting all the efforts mengerahkan segala upaya dan sumber daya yang and resources at their disposal. dimilikinya. Di tahun keempat sejak perusahaan berdiri, In the fourth year since the company was founded, Prabhu dihadapkan pada iklim bisnis yang Prabhu was faced with a business climate full of sarat akan tantangan dan ketidakpastian akibat challenges and uncertainties due to the Covid-19 pandemi Covid-19. Namun, perusahaan merespon pandemic. However, the company responded cepat kondisi tersebut dengan menetapkan quickly to these conditions by establishing a number sejumlah langkah strategis dan sinergis guna of strategic and synergistic steps maintain the mempertahankan keberlanjutan bisnis perusahaan sustainability of the company's business and the dan kesejahteraan para pekerja. welfare of the workers. Hingga penghujung 2020, Prabhu berhasil Until the end of 2020, Prabhu managed to record mencatatkan sejumlah capaian positif. Melalui a number of positive achievements. Through peningkatan efektivitas dalam pengelolaan sumber increasing effectiveness in managing company daya perusahaan, Prabhu mampu membukukan resources, Prabhu was able to book a net profit in laba bersih di 2020 sebesar Rp5,1 miliar. 2020 of IDR5.1 billion. Raihan laba maupun pendapatan sepanjang 2020 Profit and revenue gains throughout 2020 are dipengaruhi sejumlah faktor. Dari sisi bisnis, terdapat influenced by a number of factors. From the business dua perusahaan yang telah berakhir masa kontrak side, there are two companies that have ended 12 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

SAMBUTAN Komisaris President Commissioner and Utama dan Direktur Directors Welcoming Speech kerja samanya. Aspek bisnis Prabhu sepanjang their cooperation contracts. Prabhu's business 2020 juga dihadapkan pada tantangan besar akibat aspects throughout 2020 are also faced with pandemi Covid-19. Pandemi telah memengaruhi laju major challenges due to the Covid-19 pandemic. pergerakan perekonomian nasional secara masif. The pandemic has massively affected the rate of movement of the national economy. Kendati demikian, Prabhu mencatat pertumbuhan positif jumlah TAD yang dipekerjakan sepanjang Nevertheless, Prabhu noted a positive growth in 2020. Terutama, jumlah TAD pada bisnis internal the number of TAD employed throughout 2020. Prabhu atau PGN Group. Dari 1.507 TAD di 2019, Especially, the number of TAD in Prabhu's internal meningkat menjadi 2.188 TAD pada 2020. business or PGN Group. From 1,507 TAD in 2019, it will increase to 2,188 TAD in 2020. Adapun pertumbuhan TAD terdapat pada jenis pekerjaan Pengamanan dan Penunjang Perkantoran. The growth of TAD is in the types of work for Security Pada 2020, Prabhu mempekerjakan sebanyak 1.351 and Office Support. In 2020, Prabhu employed 1,351 TAD Pengamanan atau terjadi kenaikan sebanyak 75 TAD for Security or an increase of 75 TAD for Security TAD Pengamanan dibandingkan 2020. Begitupun compared to 2019. Likewise, TAD for Office Support dengan TAD Penunjang Perkantoran yang has increased significantly, namely 681 TAD, from mengalami peningkatan signifikan, yaitu sebesar 238 TAD (2019) to 919 TAD (2020). 681 TAD, dari 238 TAD (2019) menjadi 919 TAD (2020). Sebagai langkah strategis berikutnya, Prabhu As a next strategic step, Prabhu consistently konsisten mengutamakan kesehatan seluruh SDM- prioritizes the health of all of his human resources, nya, baik karyawan internal maupun TAD, karena both internal and TAD employees, because HR kesehatan SDM merupakan prioritas di tahun health is a priority in 2020. To support this, Prabhu 2020. Untuk mendukung hal tersebut, Prabhu has developed and implemented a technology- telah mengembangkan dan menerapkan sebuah based system to monitor the health condition of sistem berbasis teknologi guna memantau kondisi each TAD and its employees. kesehatan setiap TAD dan karyawannya. Dengan sejumlah strategi tersebut, Prabhu With a number of these strategies, Prabhu is melangkah optimis di 2020. Komitmen dan optimistic in 2020. Commitment and the consistency konsistensi perusahaan dalam menjalankan of the company in carrying out a series of strategies rangkaian strategi itu pun semakin menguatkan is also strengthening optimism of all elements of the optimisme seluruh elemen perusahaan untuk company to continue to move forward and grow senantiasa bergerak maju dan bertumbuh secara continuously sustainable. berkelanjutan. Tak kalah penting, perusahaan terus No less important, the company continues to mengembangkan inovasi secara berkesinambungan develop innovations on an ongoing basis in order guna menghadirkan layanan yang berkualitas to provide quality and professional services. Synergy dan profesional. Sinergi dengan seluruh pihak with all parties related, ranging from shareholders, terkait, mulai dari pemegang saham, pemangku stakeholders, client companies, TAD, to employees, kepentingan, perusahaan klien, TAD, hingga have been able to strengthen Prabhu's existence. karyawan, telah mampu menguatkan eksistensi Prabhu. Pondasi utama keberhasilan Prabhu bertahan pada The main foundation for Prabhu's success in 2020 adalah kemampuan seluruh anggota keluarga surviving in 2020 is the ability of all members of besar Prabhu dalam memahami dan mewujudkan Prabhu's extended family to understand and realize visi misi perusahaan dengan baik sejak awal the company's vision and mission well since the perjalanan bisnis Prabhu. Pondasi utama inilah yang beginning of Prabhu's business journey. This is the senantiasa menopang Prabhu hingga tetap kokoh main foundation that always supports Prabhu berdiri sebagai perusahaan jasa penyedia tenaga so that he remains firmly established as a service kerja yang terus bertumbuh secara berkelanjutan. provider company that continues to grow in a sustainable manner. PT Perkasa Abdi Bhuana 13 Annual Report 2020

Profil Jajaran Komisaris Board of Commissioner and dan direktur Director Profiles Baskara Agung Wibawa S.E., M.M. Komisaris Utama PT Perkasa Abdi Bhuana 2017-2020 President Commissioner of PT Perkasa Abdi Bhuana 2017-2020 Warga Negara Indonesia Lahir di Yogyakarta, 20 Juli 1970 (51 Tahun) Baskara Agung Wibawa S.E., M.M., memulai kariernya di PT Perusahaan Gas Negara Tbk (PGN) sejak tahun 1997 dan saat ini menjabat sebagai Group Head, Human Capital Management PGN. Atas pengabdiannya beliau pernah mendapatkan Penghargaan Kesetiaan Kerja PGN pada tahun 2013. Dedikasinya terhadap pengembangan Sumber Daya Manusia (SDM) sudah tak perlu diragukan. Beliau pernah dianugerahi penghargaan Satya Lencana Wirakarya dari Presiden Republik Indonesia pada tahun 2018 atas pengabdian dan jasa-jasanya pada bidang ini. Sarjana Ekonomi Manajemen Universitas Islam Indonesia tahun 1994 dan Magister Manajemen dari PPM Manajemen tahun 2007 ini juga sedang menempuh pendidikan S-3 pada salah satu Perguruan Tinggi Negeri di Jakarta. Sebelumnya, Ayah dari empat orang anak ini pernah menjabat sebagai Group Head, Strategic Planning and Portfolio PGN, Direktur Utama PT Permata Graha Nusantara, Direktur PT Permata Karya Jasa, dan Komisaris PT Perkasa Abdi Bhuana. Indonesian National Born in Yogyakarta on July 20, 1970 (51 Years) Baskara Agung Wibawa S.E., M.M., started his career at PT Perusahaan Gas Negara Tbk (PGN) in 1997 and he currently serves as Group Head, PGN Human Capital Management. He received a PGN Work Loyalty Award in 2013 for his outstanding dedication. His dedication to the development of Human Resources (HR) is indubitable. He was awarded the Satya Lencana Wirakarya medal from the President of the Republic of Indonesia in 2018 for his dedication and services in this field. Mr. Baskara, a Bachelor of Economics Management from the Islamic University of Indonesia in 1994 and Master in Management from PPM Manajemen in 2007, is also currently pursuing S-3 education at one of the State Universities in Jakarta. Previously, this father of four children served as PGN Group Head, Strategic Planning and Portfolio, President Director of PT Permata Graha Nusantara, Director of PT Permata Karya Jasa, and Commissioner of PT Perkasa Abdi Bhuana. 14 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Jajaran Komisaris Board of Commissioner and dan direktur Director Profiles Adhi Lingga Harymurti Komisaris PT Perkasa Abdi Bhuana 2018-2020 Commissioner of PT Perkasa Abdi Bhuana 2018-2020 Warga Negara Indonesia Lahir di Bandung 9 Juni 1975 (46 tahun) Adhi Lingga Harymurti, memulai kariernya di PT Perusahaan Gas Negara Tbk (PGN) sejak tahun 1999 dan saat ini ditugaskan sebagai Direktur Keuangan dan Administrasi PT Permata Karya Jasa. Atas pengabdiannya beliau pernah mendapatkan Penghargaan Kesetiaan Kerja PGN pada tahun 2015. Sebelumnya, Ayah dari dua orang anak ini pernah menjabat sebagai General Manager Commerce PT Permata Karya Jasa, General Manager Operation PT Permata Karya Jasa, General Manager HR & GA PT Nusantara Regas, HR Manager PT PGN LNG Indonesia, dan Kepala Seksi Sistem Remunerasi PGN. Beliau meraih gelar Sarjana Teknik Informatika dari Universitas Mercu Buana pada tahun 2010 dan meraih gelar Master of Business Administration dari IPMI International Business School pada tahun 2018. Indonesian National Born in Bandung on June 9, 1975 (46 years) Adhi Lingga Harymurti, started his career at PT Perusahaan Gas Negara Tbk (PGN) since 1999 and is currently assigned as Director of Finance and Administration of PT Permata Karya Jasa. For his dedication, he received a PGN Work Loyalty Award in 2015. Previously, the father of two children served as General Manager of Commerce of PT Permata Karya Jasa, General Manager of Operations of PT Permata Karya Jasa, General Manager of HR & GA of PT Nusantara Regas, HR Manager of PT PGN LNG Indonesia, and Head of the PGN Remuneration System Section. He earned his Bachelor's degree in Informatics from Mercu Buana University in 2010 and earned a Master of Business Administration from IPMI International Business School in 2018. PT Perkasa Abdi Bhuana 15 Annual Report 2020

Profil Jajaran Komisaris Board of Commissioner and dan direktur Director Profiles Mohammad Rasyid Ridha Komisaris Utama PT Perkasa Abdi Bhuana 2020-sekarang President Commissioner of PT Perkasa Abdi Bhuana 2020-present Warga Negara Indonesia Lahir di Purbalingga, 12 Juni 1979 (42 tahun) Dengan dasar hukum Keputusan Para Pemegang Saham Secara Sirkuler tentang Perubahan Susunan Pengurus Perseroan, Mohammad Rasyid Ridha secara resmi ditunjuk sebagai Komisaris Utama Prabhu sejak 18 Juni 2020. Lulusan Teknik Elektro Universitas Gajah Mada ini memulai kariernya di PT Perusahaan Gas Negara Tbk (PGN) sejak tahun 2005, dan saat ini menjabat sebagai Specialist, Project Construction pada divisi Project Management Office. Selain itu beliau juga aktif menjabat sebagai Ketua 2 Yayasan Kesejahteraan Pegawai dan Pensiunan Gas Negara. Ayah dari dua orang anak ini sebelumnya aktif sebagai Ketua Umum Serikat Pekerja PGN periode 2014-2017 dan 2017-2020. Hingga kini beliau dipercaya menjadi Dewan Penasehat Serikat Pekerja PGN 2020-2023. Indonesian National Born in Purbalingga on June 12, 1979 (42 tahun) By virtue of the Circular Resolutions of Shareholders concerning Changes in the Composition of the Company's Management, Mohammad Rasyid Ridha was officially appointed as the President Commissioner of Prabhu on June 18, 2020. This Gajah Mada University Electrical Engineering graduate started his career at PT Perusahaan Gas Negara Tbk (PGN) since 2005, and currently serves as a Specialist, Project Construction in the Project Management Office division. In addition, he also actively serves as Chairman of the 2 National Gas Employee Welfare Foundation and Pensioners. The father of two children was previously active as the Chairperson of the PGN Workers Union for the period 2014 - 2017 and 2017 - 2020. Until now, he is trusted to be the Advisory Board for the PGN Workers Union 2020-2023. 16 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Jajaran Komisaris Board of Commissioner and dan direktur Director Profiles Bambang Wahyu Riyadi Komisaris PT Perkasa Abdi Bhuana 2020-sekarang Commissioner of PT Perkasa Abdi Bhuana 2020 – present Warga Negara Indonesia Lahir di Bantul, 28 November 1957 (64 tahun) Dengan dasar hukum Keputusan Para Pemegang Saham Secara Sirkuler tentang Perubahan Susunan Pengurus Perseroan, Bambang Wahyu Riyadi secara resmi ditunjuk selaku Komisaris Prabhu sejak 18 Juni 2020. Bambang Wahyu Riyadi menyelesaikan pendidikannya di Fakultas Ekonomi Universitas Islam Indonesia (UII) Yogyakarta pada tahun 1983. Beliau memulai kariernya di PT Perusahaan Gas Negara Tbk (PGN) sejak tahun 1984 hingga tahun 2013. Atas pengabdiannya, beliau pernah mendapatkan Penghargaan Kesetiaan Kerja dari PGN. Saat ini beliau aktif menjabat sebagai Sekretaris 1 Yayasan Kesejahteraan Pegawai dan Pensiunan Gas Negara. Sebelumnya pernah menjabat sebagai Direktur PT Ketapang Wisata, Senior Executive Officer Pengendalian Kinerja Direktorat Utama PGN, PJS. Kepala Satuan Pengawasan Intern, dan Auditor Utama Bidang Keuangan dan Administrasi PGN. Indonesian National Born in Bantul, November 28, 1957 (64 years) By virtue of the Circular Resolutions of Shareholders concerning Changes in the Composition of the Company's Management, Bambang Wahyu Riyadi was officially appointed as the President Commissioner of Prabhu on June 18, 2020. Bambang Wahyu Riyadi completed his education at the Faculty of Economics of Islamic University of Indonesia (UII) Yogyakarta in 1983. He started his career at PT Perusahaan Gas Negara Tbk (PGN) in 1984 and retired in 2013. For his dedication, he has received a Work Loyalty Award from PGN. Currently he is actively serving as Secretary 1 of the National Gas Employees and Pensioners' Welfare Foundation. Previously, he served as Director of PT Ketapang Wisata, Senior Executive Officer of Performance Control at the Main Directorate of PGN, PJS. Head of the Internal Audit Unit and Principal Auditor for Finance and Administration at PGN. PT Perkasa Abdi Bhuana 17 Annual Report 2020

Profil Jajaran Komisaris Board of Commissioner and dan direktur Director Profiles Dedi Junaedi Direktur Utama PT Perkasa Abdi Bhuana 2018-Sekarang Director of PT Perkasa Abdi Bhuana 2018-present Warga Negara Indonesia Lahir di Jakarta, 1 Januari 1979 (42 Tahun) Merupakan salah satu dari 12 orang berkebangsaan Indonesia yang lulus sertifikasi auditor Transported Asset Protection Association (TAPA), sebuah asosiasi profesional pengamanan rantai pasokan terkemuka di dunia. Memiliki lisensi auditor Facility Security Requirements (FSR) dan Trucking Security Requirements (TSR). Selain itu, juga memiliki sertifikasi global lain yaitu, Chartered International Institute of Security and Crisis Management (CIISCM) sebagai Certified Crime Prevention Specialist (CCPS) dan Certified Supply Chain Security Specialist (CSCSS). Menyelesaikan pendidikan di Fakultas Teknologi Pertanian (FATETA) Institut Pertanian Bogor pada tahun 2004 dan menjabat sebagai Direktur PT Perkasa Abdi Bhuana (Prabhu) sejak tahun 2018. Berbekal pengalaman dan pelatihan Operational Excellence pada 2007, Building Management pada 2012, Pelatihan Dasar Sistem Manajemen Pengamanan (SMP) tahun 2017, Pelatihan Gada Utama pada tahun 2017, Pelatihan Foundations of Real Estate Management pada tahun 2017, dan Building Owners and Managers Association (BOMA) pada 2018. Ia berhasil membawa Prabhu tumbuh secara signifikan sejak awal meniti karier sebagai GM Operasi hingga saat ini. Indonesian National Born in Jakarta on January 1, 1979 (42 Years) Dedi Junaedi is one of 12 Indonesians who passed the auditor certification of Transported Asset Protection Association (TAPA), a leading security professional supply chain association in the world. He has obtained an Facility Security Requirements (FSR) and Trucking Security Requirements (TSR) auditor license. In addition, Dedi also has other global certifications, namely, CIISCM (Chartered International Institute of Security and Crisis Management) as a Certified Crime Prevention Specialist (CCPS) and Certified Supply Chain Security Specialist (CSCSS). Dedi graduated from the Faculty of Agricultural Technology (FATETA) Bogor Agricultural University in 2004 and served as Director of PT Perkasa Abdi Bhuana (Prabhu) since 2018. He possessed great experiences and skills he honed from participating in Operational Excellence training in 2007, Building Management training in 2012, Basic Training in Security Management Systems (SMP) in 2017, Gada Utama Training in 2017, Foundations of Real Estate Management Training in 2017, and BOMA (Building Owners and Managers Association) in 2018. He has successfully brought Prabhu to a significant growth ever since he worked as Operational GM as of now. 18 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Jajaran Komisaris Board of Commissioner and dan direktur Director Profiles PT Perkasa Abdi Bhuana 19 Annual Report 2020

Visi, Misi, Vision, Mission dan Tata Nilai and Values VISI Menjadi Perusahaan Jasa Penyedia Tenaga yang Terkemuka d Indonesia VISION To Be The Leading Workforce Providing Service in Indonesia MISI MISSION Memberikan solusi layanan Memberikan layanan jasa kepada Mengelola tenaga kerja jasa tenaga kerja untuk PGN Group dan mengembangkan dengan mengedepankan kegiatan administrasi, teknisi, pada pelanggan lain. hubungan industrial yang baik pengamanan, kebersihan, dan berdasarkan ketentuan transportasi & jasa penunjang Providing services to the PGN perundangan. perkantoran lainnya. Group and developing to other customers Managing the workforce by Providing solutions for manpower promoting good industrial services for administrative relations and based on statutory activities, technicians, security, provisions. cleaning, transportation & other office support services TATA NILAI PERUSAHAAN COMPANY VALUES Prabhu memiliki dan menerapkan nilai-nilai Prabhu owns and applies Company values Perusahaan yang menjadi landasan pedoman bagi which form the basis of guidelines for each of its setiap karyawannya dalam melakukan aktivitas employees in conducting their business activities. usahanya. Nilai-nilai tersebut terangkum dalam These values are summarized in PANCA SATYA, PANCA SATYA, yang meliputi 5 (lima) nilai, yaitu: which includes 5 (five) values, namely: HARMONY LOYAL INTEGRITY SPIRIT RESPECT Insan Prabhu Insan Prabhu Insan Prabhu Insan Prabhu adalah Insan Prabhu senantiasa senantiasa loyal senantiasa pekerja keras, senantiasa menaruh mengutamakan kepada sejawat, atasan mempunyai integritas pantang menyerah rasa hormat dan hubungan yang maupun perusahaan, yang dapat diandalkan dan bersemangat menghargai dalam harmonis sehingga serta mengutamakan serta menjunjung dalam memberikan berinteraksi. tercipta lingkungan kepentingan tinggi kedisiplinan, pelayanan yang kerja yang kondusif perusahaan di atas nilai etika, dan moral. prima dengan tetap Prabhu’s people dan produktif. kepentingan pribadi mengedepankan always puts respects dan golongan. Prabhu’s people aspek kesehatan dan while interacting. Prabhu’s people always have reliable keselamatan kerja. always prioritize Prabhu’s people integrity and uphold harmonious relations are always loyal to discipline, ethical Prabhu’s people so as to create a colleagues, superiors values, and morals. are hardworking, conducive and and companies, and unyielding and productive work prioritize the interests enthusiastic in environment. of the company above providing excellent personal and group service while at interests. the same time prioritizing aspects of occupational health and safety. 20 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

ORGANISASI ORGANIZATION STRUKTUR KEPEMILIKAN PRABHU PRABHU’S OWNERSHIP STRUCTURE STRUKTUR ORGANISASI Staf HRGA & Hub. Pelanggan HRGA & Customer Relations Staff ORGANIZATION STRUCTURE Staf Keuangan Direktur Financial Staff President Director Staf Bisnis Internal General Manager Internal Business Staff General Manager Staf Bisnis Eksternal Pengendali Kinerja External Business Staff Performance Controller 21 Manager HRGA & Hub. Pelanggan HRGA & Customer Relations Manager Manager Keuangan Financial Manager Manager Bisnis Internal Internal Business Manager Manager Bisnis Eksternal External Business Manager PT Perkasa Abdi Bhuana Annual Report 2020

ORGANISASI ORGANIZATION PETA OPERASI PRABHU PRABHU’S OPERATION MAP Sumatera Utara Malaysia Batam Pekanbaru Riau Sumatera Balikpapan Jambi Selatan Jawa Barat Jawa Timur Lampung Banten Jawa Tengah Jabodetabek 22 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

ORGANISASI ORGANIZATION Jasa Penunjang Perkantoran Office Supporting Services Jasa Pengamanan Security Services Jasa Pengemudi dan Kebersihan Driver and Cleaning Services Pengemudi Mobil Jenazah Hearse driver OS Labor Cost Outsource Labor Cost Papua Sulawesi 23 Selatan PT Perkasa Abdi Bhuana Annual Report 2020

Profil Bisnis Prabhu’s Prabhu Business Profile PROFIL BISNIS PRABHU PRABHU’S BUSINESS PROFILE PT Perkasa Abdi Bhuana (Prabhu) adalah perusahaan penyedia tenaga kerja, pelatihan serta layanan bidang Sumber Daya Manusia (SDM). Berpedoman pada budaya panca satya, Prabhu berkomitmen untuk memberikan layanan terbaik kepada para pelanggan. PT Perkasa Abdi Bhuana (Prabhu) is a company that provides manpower, training and other Human Resources (HR) services. With the panca satya culture as its guidelines, Prabhu is committed to providing the best service to customers. Berdiri sejak 2016 di bawah naungan Perusahaan Founded in 2016 under the auspices of Perusahaan Gas Negara (Persero) Tbk, Prabhu senantiasa Gas Negara (Persero) / PGN Tbk, Prabhu has menghadirkan jasa pendukung perusahaan, constantly provided company support services, serta menunjang peralatan pendukung kerja. and providing working aid equipment. Prabhu has Prabhu memiliki dua lingkup bisnis yaitu: established business scopes, namely: l Manage Service: Pelayanan end-to-end, l Manage Service: End-to-end services, providing memberi pelayanan menyeluruh termasuk comprehensive services including service standar pelayanan dan prosedur. Contoh: Security standards and procedures. E.g.: Security and dan Cleaning Services. Cleaning Services. l Manage Resource: Mendukung penyediaan jasa l Manage Resource: Support the provision of tenaga kerja, dimana kualitas menjadi tanggung manpower services, where the responsibility jawab user. Menyediakan tenaga kerja, dimana regarding the quality lies on the user, and provide prosedur, ketentuan, dan kualitas menjadi manpower, where procedures, conditions, and tanggung jawab user. Contoh: Sekretaris. quality are the responsibility of the user. E.g.: Secretary. Untuk memenuhi kebutuhan pelanggan yang terus To meet the dynamically growing needs of berkembang secara dinamis, Prabhu melakukan customers, Prabhu has diversified its business in diversifikasi usaha pada sektor bisnis Penunjang the Office Support, Goods Supply, Support Function Perkantoran, Supply Good, Support Function, dan business sectors, and Prabhu provides a service that client needs yang menyediakan pelayanan sesuai meet the client’s requirements which is tailored to kebutuhan pelanggan, seperti kebutuhan terkait customers’ needs, such as requirements for security pelayanan keamanan, kebersihan, pendukung services, cleaning, office support, logistics support perkantoran, penunjang logistik dan pergudangan, and warehousing, to supporting services in the hingga layanan pendukung di sektor manufaktur. manufacturing sector. 24 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Bisnis Prabhu’s Prabhu Business Profile LINGKUP BISNIS: Penyediaan Tenaga Kerja di Bidang Pengamanan BUSINESS SCOPE: Provision of Manpower in Security Field Jasa Layanan Penanganan Dukacita Funeral service Pendidikan dan Penyediaan Tenaga Pelatihan Kerja di Bidang Transportasi Education and Training Provision of Manpower in Transportation Field Penyediaan Tenaga Kerja Pendukung di Bidang Penyediaan Tenaga Kerja di Bidang Kebersihan dan Industri Minyak dan Gas Pekerjaan Umum Bumi serta Industri Lainnya Provision of Manpower in Cleaning Service and Provision of Supporting Public Work Manpower of The Field of Oil and Natural Gas and Other Industries KEUNGGULAN PRABHU TRUSTED SERVICES CERDAS Kepatuhan Hukum SMART Compliance with Law Mengedepankan pendekatan Selalu mengedepankan kepatuhan teknologi informasi dalam terhadap ketentuan perundang- memberikan layanan baik kepada undangan yang berlaku baik nasional, pekerja maupun pengguna jasa. provinsi maupun kabupaten /kota. Prioritizing the information technology Always prioritize compliance with approach in providing services to both statutory provisions that apply either workers and service users. in national, provincial, or district / city. TERPERCAYA BEBAS RISIKO KEBERSAMAAN TRUSTED FREE OF RISK TOGETHERNESS Mengelola tenaga kerja dengan Risiko hubungan industrial menjadi Fokus pada layanan dan hubungan prinsip jujur dan amanah, melindungi tanggung jawab Prabhu. baik dengan pekerja maupun kepentingan perusahaan, pengguna pengguna jasa berbasis pada The risk of industrial relations is penyediaan tenaga kerja. jasa dan kepentingan tenaga kerja. Prabhu’s responsibility. Managing the workforce with Focus on services and relationships the principles of honesty and with both workers and service users trustworthiness, protecting the based on the supply of workforce. interests of the company, service users and the interests of the workforce. PT Perkasa Abdi Bhuana 25 Annual Report 2020

Profil Bisnis Prabhu’s Prabhu Business Profile PROSES PENGENDALIAN MUTU PENGAMANAN PROCESS OF SECURITY QUALITY CONTROL 1 Audit SMP SMP Audit l Isi : Pemenuhan Standar Mutu. l Subject : Fulfillment of the Quality Standards. l Proses : Pre-Audit, Audit Awal, dan Final Audit. l Process : Pre-Audit, Initial Audit, and Final Audit. l Output : Mengantarkan PT Perusahaan Gas l Output : To bring PT Perusahaan Gas Negara Negara Tbk. meraih kriteria emas Tbk. to achieve the gold criteria as berdasarkan standar pengamanan determined by the security standards dari Kepolisian Republik Indonesia. of the Indonesian National Police. 2 Penerapan Manajemen Mutu & Keselamatan Implementation of Quality & Occupational dan Kesehatan Kerja (K3) Safety and Health (OHS) Management l Prabhu secara konsisten l Prabhu has consistently implemented the mengimplementasikan Sertifikasi ISO: following Certifications: ISO 9001:2015, 9001:2015, ISO 14001:2015, dan ISO 45001:2018 ISO 14001:2015, and ISO 45001:2018 (in lieu of (Pengganti OHSAS 18001:2007). OHSAS 18001:2007). l Penerapan Sistem Manajemen Mutu ini l The implementation of the Quality diharapkan dapat memperkuat positioning Management System is expected to PRABHU sebagai perusahaan dengan sistem strengthen PRABHU's positioning as a terintegrasi yang dijalankan secara profesional company with an integrated system that is dan mengedepankan standar kualitas yang run professionally and upholds tested quality teruji. standards. 3 Pelaksanaan Rutin Tes Narkoba Routine Drug Test Ensuring the quality of human resources Memastikan kualitas sumber daya manusia continuously meets the specified qualifications. terkualifkasi. 4 Sistem Penunjang Kinerja Berbasis Teknologi Sistem Penunjang Kinerja Berbasis Teknologi Prabhu menerapkan penggunaan aplikasi Prabhu use applications as security monitoring sebagai pengawasan (monitoring) dan and reporting instruments. The advantage of pelaporan (reporting) pengamanan. Keunggulan using this system is the ability to minimize paper pemakaian sistem tersebut ialah mampu usage (paperless), actual or real-time monitoring meminimalisir penggunaan kertas (paper-less), and reporting, and easy access for both users actual atau real-time, serta mudah diakses baik and service providers. oleh pengguna ataupun penyedia jasa. a. Absensi a. Attendance Taking l Menggunakan aplikasi “Mobile Attendance” l Using the Android-based \"Mobile berbasis android. Attendance\" application. l Memudahkan pekerja untuk absen dan l Making it easy for workers to take memberikan berbagai laporan, termasuk attendance and provide various reports, laporan lembur. including overtime reports. l Proses penerapan aplikasi menggunakan l The application uses a GPS system in sistem GPS untuk menentukan lokasi its process to determine the location of pekerja. workers. l Pekerja cukup mengambil potret diri sendiri l Workers only need to take self-portraits (selfe) sebagai absensi. (selfie) to take his/her attendance. l Foto yang diambil hanya bisa foto real time l Photos taken can only be real time photos melalui aplikasi. taken through the application. 26 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Bisnis Prabhu’s Prabhu Business Profile b. Pengawasan Area Kerja b. Work Area Monitoring l Menerapkan sistem pengawasan l Implementing a technology-based security pengamanan berbasis teknologi. surveillance system. l Menggunakan aplikasi yang digunakan l Using the application downloaded on a terunduh di dalam smartphone dengan smartphone with NFC features that are fasilitas NFC yang diletakan di setiap lantai. placed on each floor. l Penggunaan aplikasi sangat user friendly. l Using use a very user-friendly application. l Cukup dengan menempelkan smartphone l Simply stick the smartphone to the NFC- ke titik yang ditempatkan NFC untuk placed point to provide an up-to-date memberikan laporan terkini. report. c. Sistem Pelaporan c. Reporting System Penerapan sistem pelaporan kegiatan, foto The system for reporting activities, photo dokumentasi, status, dan keterangan lainnya documentation, status, and other information melalui aplikasi yang tersemat di smartphone is available in an application embedded in pekerja. workers' smartphones. 5 Laporan Keuangan Berkualitas Prima Financial Statement with Excellent Quality Laporan keuangan Prabhu pada 2020 Prabhu's financial statements in 2020 receives mendapatkan status Wajar Tanpa Pengecualian the Unqualified (WTP) status. This positive (WTP). Kinerja positif ini menjadi sebuah prestasi performance is an achievement and a financial dan indikator keuangan PRABHU yang terus indicator for Prabhu which continues to grow. tumbuh. Dapat dikatakan PRABHU telah berhasil It can be said that Prabhu has succeeded menghasilkan kinerja yang berkualitas dan in demonstrating excellent and professional profesional. Dengan mendapat opini WTP, maka performance. The WTP opinion received by pengendalian internal yang dilakukan Prabhu Prabhu shows that its internal control has been telah berjalan efektif. effective. KELENGKAPAN PERIZINAN LICENSE COMPLETENESS Menunjang peran dan kinerjanya sebagai penyedia To support its role and performance as a provider of tenaga kerja maupun sebagai Badan Usaha Jasa manpower and as a Security Service Business Entity, Pengamanan, Prabhu memiliki kelengkapan Prabhu has obtained the all the licenses necessary perizinan yang dibutuhkan, untuk: for: Memberi dukungan dalam usaha PT Providing support to PT Perusahaan Gas Perusahaan Gas Negara Tbk. mendapatkan Negara Tbk. in its effort of obtaining a sertifikasi Sistem Manajemen Pengamanan. Security Management System certification Mengembangkan sistem dan prosedur, Developing systems and procedures, including the preparation of security diantaranya penyusunan prosedur procedures, preparation of Company Regulations and preparation of code of pengamanan, penyusunan Peraturan conduct based on Panca Satya cultural values. Perusahaan serta penyusunan code of conduct berdasarkan nilai budaya Panca Satya. Menyelenggarakan pelatihan-pelatihan Organizing trainings to develop and improve the quality of the manpower in a professional untuk pengembangan dan peningkatan manner kualitas tenaga kerja secara profesional. PT Perkasa Abdi Bhuana 27 Annual Report 2020

Profil Bisnis Prabhu’s Prabhu Business Profile PRODUK & PORTFOLIO PRODUCTS & PORTFOLIO Prabhu mengelola sebanyak 3.005 pekerja yang ditempatkan di berbagai area untuk mendukung kinerja sejumlah klien, termasuk dalam pengelolaan objek vital nasional. Tenaga kerja yang dikelola antara lain: Prabhu manages 3,005 workers stationed in various areas to support the performance of a number of clients, including in the management of national vital objects. The workforce managed includes: Pengamanan Stasiun Gas Gas Station Security Prabhu mengelola keamanan offtake station yang berlokasi di berbagai wilayaah di Pulau Jawa dan Sumatera. offtake station merupakan salah satu objek vital nasional. Prabhu manages off-take station security located in various regions in Java and Sumatera. Off-take station is one of the national vital objects. 28 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Bisnis Prabhu’s Prabhu Business Profile Pengamanan Gedung dan Bangunan Structure and Building Security Prabhu mengelola keamanan meliputi gedung perkantoran, rumah Direksi dan kawasan perkantoran PT Perusahaan Gas Negara Tbk (PGN Group) yang tersebar di berbagai kota. Prabhu manage security includes office buildings, homes of Directors and an office area of PT Perusahaan Gas Negara (PGN Group) spread across various cities. Pengamanan Pergudangan Warehouse Security PT Perkasa Abdi Bhuana Prabhu memiliki kapabilitas dan kompetensi untuk menyediakan Annual Report 2020 tenaga kerja pengamanan pergudangan di berbagai penjuru wilayah Indonesia maupun kawasan regional. Prabhu has the capability and competency to provide warehousing security workforce in various parts of Indonesia and regional areas. 29

Profil Bisnis Prabhu’s Prabhu Business Profile Jasa Penunjang Perkantoran Office Support Services Prabhu berpengalaman menyediakan tenaga penunjang dibidang administrasi, teknisi, sekretaris, receptionist, tenaga pengelola arsip diantaranya yang terkait dengan bisnis minyak dan gas bumi. Prabhu has experience in providing administrative support staff, technicians, secretaries, receptionists, archive management staff including those related to the oil and gas business. Jasa Kebersihan dan Transportasi Cleaning and Transportation Services Prabhu berpengalaman untuk menyediakan tenaga kebersihan, office boy/girl, dan pengemudi. Prabhu has experience in providing cleaning services, office boy/ girl, and driver. 30 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Bisnis Prabhu’s Prabhu Business Profile Jasa Penunjang Logisitik Logisitics Support Services Prabhu telah berpengalaman dalam menyediakan tenaga penunjang kompeten di bidang logistik. Prabhu is experience in providing competent support staff in logistics. Jasa Penunjang Manufaktur Manufacturing Support Services PT Perkasa Abdi Bhuana Prabhu memiliki kompetensi dan kapabilitas dalam penyediaan Annual Report 2020 tenaga penunjang manufaktur yang melayani di berbagai wilayah. Prabhu has the competence and capability in providing manufacturing support staff serving in various regions. 31

Profil Bisnis Prabhu’s Prabhu Business Profile Jasa Layanan Penanganan Dukacita Grief Handling Service Prabhu berpengalaman dalam menyediakan jasa pengelolaan layanan dukacita bagi keluarga pekerja di lingkungan PGN Group. Prabhu is experience in providing management services for grief services for working families within the PGN Group. 32 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Bisnis Prabhu’s Prabhu Business Profile Kegiatan Pelatihan Training Activities Prabhu telah berpengalaman mengelola berbagai pendidikan dan pelatihan guna menghasilkan tenaga kerja berkualitas. Seperti Pelatihan untuk tenaga kerja Sekretaris, Gada Madya, Kegiatan Samapta, Pelatihan Safety Driving, Pelatihan Penanganan Kebakaran, Penanggulangan Unjuk Rasa, hingga Pelatihan Basic Sea Survival. Prabhu has experience managing various educations and trainings in order to produce quality workforce. Such as training for secretarial workers, Gada Madya, Samapta Activities, Safety Driving Training, Fire Handling Training, Demonstration Handling, to Basic Sea Survival Training. PT Perkasa Abdi Bhuana 33 Annual Report 2020

Profil Bisnis Prabhu’s Prabhu Business Profile TINJAUAN OPERASI OPERATION REVIEW Pengawasan (monitoring) absensi untuk pekerja Monitoring of attendance for oil and gas supporting Penunjang Migas, pengamanan, penunjang perkantoran, workers, security, supporting offices, workers in the fields pekerja di bidang transportasi, kebersihan dan pekerjaan of transportation, cleaning and public works. Attendance umum. Absensi untuk pekerja terutama absensi digital for workers, especially digital absenteeism and health dan absensi kesehatan sebagai tambahan untuk attendance in addition to monitoring the condition of mengawasi kondisi pekerja dan langkah awal untuk workers and the first steps to prevent potential infections mencegah potensi infeksi apabila pekerja terdampak if workers are affected by the initial symptoms of Covid-19 gejala awal Covid-19 sebelum menyebar lebih luas di before it spreads more widely in the work location. lokasi kerja. Peningkatan Kompetensi Tenaga Alih Daya (TAD): Improvement of the Competency of Outsourced a. Pelatihan Pengamanan : Workers (TAD): l Kompetensi Inti: l Pelatihan Gada Madya a. Security Training: l Pelatihan Safety Driving l Core Competences: l Pelatihan Basic Sea Survival l Gada Madya Training l Pelatihan Penanggulangan Kebakaran l Safety Driving training l Pelatihan Pengamanan Unjuk Rasa l Basic Sea Survival Training l Kompetensi Standar Pelayanan: l Fire Management Training l Pelatihan Komando l Demonstration Security Training l Service Standards Competence: b. Pelatihan Bela Negara (Kewiraan) l Commando training l Pelatihan Membangun Jiwa Korsa b. Patriotism Training (Civic Education) l Training to Build Esprit de Corps Penyusunan Manajemen Mutu dan Keselamatan dan Preparation of Quality and Occupational Safety and Kesehatan Kerja Health Management Prabhu semakin meningkatkan kualitas layanan dan Prabhu further improves the quality of service and informasinya dengan menghadirkan Call Center. Melalui information by establishing a Call Center. Through the Call Center, masyarakat, khususnya pelanggan potensial Call Center, the public, especially Prabhu’s potential Prabhu dapat memeroleh berbagai informasi mengenai customers, can get various information about the quality produk dan layanan berkualitas yang disediakan Prabhu. products and services provided by Prabhu. On the other Disisi lain, Call Center berperan penting pula sebagai hand, the Call Center also plays an important role as a sarana penyaluran keluhan pelanggan, sekaligus menjadi means of channeling customer complaints, as well as sarana komunikasi antara Prabhu dengan pelanggan/ being a means of communication between Prabhu and calon. customers / prospective customer. JENIS KONTRAK KERJA SAMA TYPES OF COOPERATION CONTRACT 1 Jasa Pengamanan Security Service l Pengamanan Gedung Perkantoran l Office Building Security l Pengamanan Jaringan Fasilitas l Facility Network Security l Pengamanan Pergudangan l Warehouse Security 2 Jasa Penunjang Perkantoran Office Support Service l Sekretaris l Secretary l Pengelola Arsip l Archive Manager l Resepsionis l Receptionist l Videografer l Videographer l Teknisi Pengawas Lapangan l Engineering Field Supervisor l Admin Perkantoran l Office Administrator 3 Jasa Pengemudi dan Kebersihan Driver and Cleaning Service Staff 4 Jasa Pendukung dan Penanganan Dukacita Bereavement Support and Management Service 5 Jasa Penunjang Logistik Logistics Support Services 6 Jasa Penunjang Manufaktur Manufacturing Support services 34 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

Profil Bisnis Prabhu’s Prabhu Business Profile KELENGKAPAN LEGALITAS PERUSAHAAN COMPLETENESS OF COMPANY’S LEGAL REQUIREMENTS Prabhu memiliki perizinan sebagai berikut: Prabhu has acquired the following licenses: Akta Pendirian, Tanda Daftar Perusahaan, Deed of Incorporation, Company Registration Surat Izin Usaha Perusahaan, Nomor Pokok Certificate, Company Business License, Wajib Pajak. Taxpayer Identification Number. Izin Operasional penyedia tenaga kerja dari Operational Permit for manpower providers Dinas Tenaga Kerja dan Wajib lapor tenaga from the Ministry of Manpower and kerja. Mandatory report of Manpower. Memiliki keanggotaan Asosiasi Badan Usaha Has a membership of the Indonesian Jasa Pengamanan Indonesia (ABUJAPI), Security Service Business Entity Association Asosiasi Bisnis Alih Daya Indonesia (ABADI), (ABUJAPI), Indonesian Outsourcing Business Building Owners and Managers Association Association (ABADI), Building Owners and Indonesia (BOMA), Transported Asset Managers Association Indonesia (BOMA), Protection Association (TAPA), Chartered Transported Asset Protection Association International Institute of Security and Crisis (TAPA), Chartered International Institute of Management (CIISCM), Kamar Dagang dan Security and Crisis Management (CIISCM) Industri Indonesia (KADIN). Serta memiliki ), Indonesian Chamber of Commerce and sertifikasi Gada Utama dan memiliki izin Industry (KADIN). Prabhu has also obtained Badan Usaha Jasa Pengamanan (BUJP), Gada Utama certification and having a yaitu Badan Usaha Jasa Penyediaan Tenaga Security Service Business Entity (BUJP) Pengamanan dan Badan Usaha Jasa license, namely the Security Service Provider Pelatihan Keamanan di masing-masing Business Entity and Security Training Service wilayah operasi. Business Entity in each operating area. PERATURAN REGULATIONS Prabhu mengimplementasikan peraturan-peraturan sebagai berikut: Prabhu implements the following regulations: Peraturan Perusahaan sesuai Pedoman Good Corporate Standard Operation Procedure ketentuan undang-undang Government (GCG). (SOP) Pengamanan. ketenagakerjaan No. 13 Good Corporate Governance Security Standard Operation Tahun 2003. Guidance (GCG) Guidelines. Procedure (SOP) Security. Company Regulation in accordance with the provision of manpower law No. 13 of 2003. PT Perkasa Abdi Bhuana 35 Annual Report 2020

TATA KELOLA Corporate PERUSAHAAN Governance TATA KELOLA PERUSAHAAN CORPORATE GOVERNANCE TRANSPARANSI TRANSPARENCY Komitmen perusahaan ungkap akurasi material The company is committed to disclose material menyangkut kinerja, keadaan keuangan, accuracy with regard to its performance, financial kepemilikan saham perusahaan dan informasi condition, share ownership and other company’s perusahaan lainnya dengan: information in the following manner: l Tepat waktu. l Punctual. l Memadai. l Adequate. l Jelas. l Clear. l Akurat. l Accurate. l Dapat diperbandingkan. l Comparable. l Mudah diakses oleh stakeholders dan seluruh l Easily accessible to stakeholders and all pihak berkepentingan sesuai dengan haknya. interested parties in accordance with their rights. AKUNTABILITAS ACCOUNTABILITY Perusahaan menjamin kejelasan fungsi, The company guarantees clarity of functions, pelaksanaan dan pertanggungjawaban insan implementation and accountability of company perusahaan yang memungkinkan pengelolaan personnel which enables the management of the perusahaan terlaksana: company to be carried out: l Efektif. l Effectively. l Jelas sesuai penetapan tanggung jawab masing- l Clearly, according to the distribution of each masing. responsibility. l Sesuai dengan komunikasi dan pemahaman l Consistent with the communication and pihak-pihak yang berkepentingan. understanding of the interested parties. l Berdasarkan ukuran-ukuran yang disepakati. l Based on the agreed measurements. l Dengan memberlakukan reward and l By imposing reward and punishment. punishment. 36 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

TATA KELOLA Corporate PERUSAHAAN Governance RESPONSIBILITAS RESPONSIBILITY Prinsip pertanggungjawaban mencerminkan The principle of accountability reflects the presence adanya: of: l Kesesuaian dan kepatuhan pengelolaan l Consistency and compliance of company perusahaan terhadap peraturan perundang- management with the prevailing laws and undangan yang berlaku. regulations. l Kesesuaian prinsip-prinsip korporasi yang sehat. l Compliance with sound corporate principles. l Pemenuhan kewajiban terhadap pemerintah l Fulfillment of obligations towards the sesuai peraturan yang berlaku. government in accordance with applicable l Kontribusi nyata kepada masyarakat sebagai regulations. bentuk tanggung jawab sosiaI perusahaan. l Actual contribution to society as a form of corporate social responsibility. KEMANDIRIAN INDEPENDENCE Prinsip kemandirian yaitu suatu keadaan di mana The principle of independence is a situation in perusahaan dikelola secara: which the company is managed in the following l Profesional. l Obyektif. manner: l Bebas dari segala tekanan & dominasi yang tidak l Professional. l Objective. wajar. l Free from all pressure & unnatural domination. l Tidak terpengaruh oleh kepentingan sepihak. l Unaffected by unilateral interests. l Hormat terhadap hak dan kewajiban, tugas dan l Respectful to the rights and obligations, duties tanggung jawab serta kewenangan masing- and responsibilities as well as the authority of masing. each. l Sesuai ketentuan perundangundangan yang l In accordance with applicable laws and berlaku. regulations. l Prinsip-prinsip GCG. l GCG principles. KEWAJARAN FAIRNESS Prinsip kewajaran mengharuskan adanya: The fairness principle requires: l Perlakuan adil dan setara. l Fair and equal treatment. l Kesempatan pihak yang berkepentingan untuk l The opportunity for interested parties to exercise mengeksekusi haknya. their rights. l Kesempatan bagi perusahaan untuk l The opportunity for the company to exercise its mengeksekusi haknya. rights. l Terbukanya kesempatan kepada seluruh l Available opportunities for all stakeholders stakeholder untuk memberikan masukan dan to provide input and express opinions for the menyampaikan pendapat bagi kepentingan benefit of the company. l The principle of transparency. perusahaan. l The applying mechanisms.. l Prinsip keterbukaan. l Mekanisme yang berlaku. PT Perkasa Abdi Bhuana 37 Annual Report 2020

analisa dan Analysis and pembahasan Discussion ANALISA DAN PEMBAHASAN ANALYSIS AND DISCUSSION ASPEK KEUANGAN FINANCIAL ASPECT Sepanjang 2020 Prabhu telah menetapkan Throughout 2020 Prabhu has established a strategy strategi pengelolaan biaya operasional dan for managing operating costs and income in pendapatan secara efektif dan optimal sehingga effective and optimal manner in order to achieve mencapai kinerja keuangan yang stabil. Meski di stable financial performance. Even though in tengah dinamika perekonomian yang penuh dengan the midst of an economic dynamic which is full tantangan, Prabhu berhasil dengan tangguh melalui of challenges, Prabhu has succeeded in bravely situasi tersebut, serta senantiasa memberikan surmounting this situation, and continue to provide pelayanan terbaiknya demi mengokohkan pondasi its best service in order to strengthen the foundation kepercayaan dari stakeholder, termasuk pelanggan of trust from stakeholders, including customers and dan calon pelanggan pengguna jasa. prospective service users. Hingga Desember 2020, Prabhu berhasil As of December 2020, Prabhu managed membukukan laba bersih (Earnings After Tax/EAT) to book a net earning (Earnings After Tax/ sebesar Rp5.159.319.807 dari laba kotor sejumlah EAT) of IDR5,159,319,807 from a gross profit of Rp11.772.332.713 danlaba operasional(EarningsBefore IDR11,772,332,713 and an operating profit (Earnings Interest And Taxes/EBIT) senilai Rp6.855.105.977. Before Interest And Taxes/EBIT) of IDR6,855,105,977. Pembukuan laba ini tidak terlepas dari pengelolaan The profit recorded is inseparable from the pendapatan perusahaan yang pada 2020 mencapai company's revenue management, which in 2020 angka Rp183.968.217.113 dengan beban pokok reached IDR183,968,217,113 with a cost of revenue of pendapatan sebanyak Rp172.195.884.400. IDR172,195,884,400. Capaian pendapatan perusahaan juga didukung The revenue recorded by the company was dari ekuitas (modal perusahaan) sejumlah also supported by equity (company capital) of Rp14.342.043.525 dengan jumlah liabilitas jangka IDR14,342,043,525 with total short-term liabilities of pendek sebesar Rp20.825.152.097. Jumlah ekuitas IDR20,825,152,097. The total equity of the company perusahaan pada 2020 tercatat meningkat 28% in 2020 increased by 28% from 2019 IDR11,182,723,719. dari 2019 Rp11.182.723.719. Dengan demikian, jumlah Hence, the total liabilities and equity that recorded liabilitas dan ekuitas yang berhasil dibukukan pada in 2020 amounted to IDR35,167,195,622. 2020 sebesar Rp35.167.195.622. 38 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

analisa dan Analysis and pembahasan Discussion Dari sisi aset, Prabhu memiliki aset lancar sebesar In terms of assets, Prabhu has current assets of Rp35.066.262.685 Sementara aset tidak lancar IDR 35,066,262,685, while non-current assets were tercatat hanya sebesar Rp100.932.937 atau hanya recorded at only IDR100,932,937 or only 0.002% of the sebesar 0,002% dari total aset perusahaan yang company's total assets of IDR35,167,195,622. senilai Rp35.167.195.622. Pada 2020, realisasi current ratio atau rasio lancar In 2020, the actual current ratio of the company perusahaan meningkat 24% menjadi 168% dibanding increases by 24% to 168% compared to the current rasio lancar 2019 yang tercatat sebanyak 144%. Ini ratio in 2019 which was recorded at 144%. This reflects mencerminkan kondisi permodalan yang kuat a strong capital condition and the company's ability dan kemampuan perusahaan dalam membayar to pay its obligations in the short term. kewajiban-kewaiiban yang dimiliki dalam jangka pendek. Sementara itu, Tingkat Pengembalian Aset atau Meanwhile, the company's Return on Assets (ROA) Return on Asset (ROA) perusahaan tercatat was recorded at 15%. This achievement shows sebesar 15%. Capaian ini menunjukkan bahwa that throughout 2020, the company has created sepanjang 2020, perusahaan telah menciptakan efficient asset management and generated profits. efisiensi pengelolaan aset dan menghasilkan laba. The company is proven to be able to manage a Perusahaan terbukti mampu mengelola strategi strategy to empower all of its resources and assets memberdayakan seluruh sumber daya dan asetnya to maintain a stable financial performance despite untuk mempertahankan kinerja keuangan yang facing extraordinary challenges. This capability has stabil meski menghadapi tantangan luar biasa. had a significant impact on the company's profit Kemampuan ini telah memberikan dampak yang growth this year. signifikan terhadap pertumbuhan laba perusahaan di sepanjang tahun ini. Di sisi lain, perusahaan mencatat Return on On the other hand, the company recorded a Return Equity (ROE) sebesar 36%. Hal ini menunjukkan on Equity (ROE) of 36%. This shows that Prabhu has bahwa Prabhu sudah memperlihatkan efisiensi shown an efficient use of his capital by 36%. This penggunaan modalnya sebesar 36%. Capaian ini juga achievement also shows that the company can menunjukkan perusahaan dapat terus melakukan continue to expand its business and investment ekspansi bisnis dan investasi ke depannya sesuai in the future in accordance with the determined dengan arah dan kebijakan yang ditentukan. direction and policies. Efektivitas penggunaan modal dan aset perusahaan The effectiveness of the use of company capital (ROA dan ROE) ini didukung oleh berbagai aspek and assets (ROA and ROE) is supported by various dari perusahaan, diantaranya kebijakan penentuan aspects of the company, including the policy of segmentasi dan positioning dalam menghadapi determining segmentation and positioning in pasar, pengembangan jaringan pemasaran, facing the market, developing marketing networks, penyediaan tenaga kerja yang mengikuti kebutuhan providing workers who are up-to-date on market pasar, implementasi serangkaian inovasi dan needs, implementing a series of innovations and pengembangan teknologi, serta peningkatan technological development, and improving the kualitas SDM secara berkesinambungan. quality of human resources on an ongoing basis. Meski terjadi efisiensi penggunaan Tenaga Alih Daya Despite the reduced number of the use of Prabhu's (TAD) Prabhu oleh beberapa klien dan peningkatan outsourced power (TAD) by some clients and increase biaya operasional sejak adanya pandemi Covid-19, in operating costs since the Covid-19 pandemic, the akan tetapi perusahaan mampu berupaya optimal company is able to give its best efforts to continue untuk terus menumbuhkan pendapatan dan to grow revenue and profits effectively. This can be laba secara efektif. Ini terlihat dari peningkatan seen from the increase in the volume of services volume layanan yang diberikan terhadap beberapa provided to several service users. pengguna jasa. Hal ini juga didukung oleh kemampuan perusahaan This is also supported by the company's ability to dalam merespon cepat atas kondisi yang terjadi di respond quickly to conditions that occur in 2020 by tahun 2020 dengan merancang dan melaksanakan designing and implementing a number of strategic sejumlah langkah strategis dan sinergis. Serta and synergistic steps. As well as the implementation penerapan sistem penanganan dampak pandemi of a comprehensive pandemic impact management secara komprehensif yang menjadi pilar pendukung system which serves as the supporting pillar of the perusahaan dalam mempertahankan keberlanjutan company in maintaining the sustainability of the bisnis perusahaan dan kesejahteraan para pekerja. company's business and the welfare of its workers. PT Perkasa Abdi Bhuana 39 Annual Report 2020

analisa dan Analysis and pembahasan Discussion ASPEK KINERJA PERFORMANCE ASPECT Adanya pembatasan aktivitas masyarakat, khususnya The restrictions on community activities, especially di awal masa pandemi Covid-19, yang diikuti dengan at the beginning of the Covid-19 pandemic, which kebijakan Work From Home (WFH) mendorong was followed by the Work From Home (WFH) policy berbagai perusahaan untuk mengatur ulang aktivitas encouraged various companies to reorganize perusahaan dan pekerjanya. Tak terkecuali, perusahaan- the activities of companies and their workers. perusahaan yang terikat kontrak kerja sama dengan This include the companies that are bound by Prabhu. cooperation contracts with Prabhu. Dengan adanya pembagian jadwal bekerja antara WFH With the work schedules distributed between dan Work From Office (WFO), sejumlah perusahaan WFH and Work From Office (WFO), a number melakukan efisiensi dari sisi SDM, termasuk Tenaga of companies have exercised efficiency in terms Kerja Alih Daya (TAD) yang dipekerjakan. Hal ini of human resources, including the Man Power/ tentunya berdampak pada Prabhu, baik dari sisi alokasi Outsource Labor (TAD) they employ. This certainly TAD yang dipekerjakan dalam sebuah perusahaan has an impact on Prabhu, both in terms of the maupun pendapatan yang diterima dari perusahaan allocation of TAD employed in a company and the bersangkutan. income received from the company concerned. Meski situasi pandemi menjadi faktor beberapa Even though the pandemic situation has become perusahaan melakukan efisiensi TAD, akan tetapi a factor for several companies to implement TAD pada 2020, Prabhu tetap mampu mempertahankan efficiency, in 2020, Prabhu will still be able to maintain eksistensinya dengan menjaga kualitas layanan, its existence by maintaining service quality, as well sekaligus menyalurkan ribuan TAD kepada pelanggan as channeling thousands of TAD to customers both baik dari dalam lingkungan internal (PGN Group) from within the internal environment (PGN Group) maupun dari luar PGN Group. and from outside the PGN Group. Sejumlah strategi guna mempertahankan peningkatan A number of strategies to maintain good performance kinerja yang baik dilaksanakan Prabhu, seperti improvements have been implemented by Prabhu, mengatur jadwal kerja berdasarkan WFH atau WFO, such as arranging work schedules based on WFH menyusun prosedur masuk kantor di era pandemi, or WFO, compiling office entry procedures in the maupun mengadakan tes rapid dan swab secara pandemic era, as well as holding regular rapid and berkala bagi TAD dan karyawan. Tak hanya itu, sejak swab tests for TAD and employees. Not only that, pandemi melanda, Prabhu turut mengembangkan since the pandemic hit, Prabhu has also developed sistem aplikasi untuk absensi dan pengawasan an application system for attendance and health kesehatan terhadap TAD yang disalurkan. Dengan surveillance of the TAD that is distributed. Thus the demikian perusahaan tetap mampu memberikan company is still able to provide quality services and layanan berkualitas serta memelihara kepercayaan para maintain the trust of service users and stakeholders pengguna jasa dan stakeholder dalam operasionalnya. in its operations. Sepanjang 2020, Prabhu tetap berfokus terhadap Throughout 2020, Prabhu maintained its focused penyediaan tenaga profesional dan berkualitas on providing professional and quality personnel pada sektor tenaga kerja pengamanan, in the security sector, supporting oil and gas penunjang minyak dan gas bumi (Migas), (Migas), drivers, cleaning, office support, logistics, pengemudi, kebersihan, penunjang perkantoran, manufacturing support, and capacity services that bidang logistik, penunjang manufaktur, dan pelayanan are continuously being developed. kapasitas yang terus dikembangkan. Jangkauan produk dan layanan perusahaan juga terus The range of the company's products and services ditingkatkan, termasuk perluasan spesifikasi TAD yang has also continued to be improved, including the melayani bidang keteknikan dan konstruksi, terlihat expansion of the TAD specifications that serve the dari kehadiran layanan penyediaan tenaga kerja untuk engineering and construction sectors, as evident perakitan manufaktur. from the presence of manpower supply services for manufacturing assembly. Pengembangan layanan menjadi strategi perusahaan untuk terus berupaya adaptif terhadap kebutuhan Service development is the company's strategy to pasar. Dengan demikian, kemampuan tersebut keep trying to be adaptive to market needs. This 40 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

analisa dan Analysis and pembahasan Discussion Secara keseluruhan, sepanjang 2020 perusahaan mampu mencapai kinerja optimal dengan menyalurkan TAD hingga 3.005 pekerja. Overall, throughout 2020 the company was able to achieve optimal performance by distributing TAD to 3,005 workers. memungkinkan perusahaan untuk selalu capability allows the company to always adjust menyesuaikan segmentasi, targeting pasar, dan segmentation, market targeting, and dynamic pengembangan bisnis yang dinamis. business development. Adapun untuk memenuhi kebutuhan karakteristik As for meeting the needs of customer characteristics, pelanggan diwujudkan dengan pendekatan kerja Prabhu adopted a consistent professional sama profesional secara konsisten dan komitmen cooperation approach and a commitment to menghadirkan kualitas layanan prima. Kerja sama providing excellent service quality. Collaboration juga dilakukan dengan penjajakan pelatihan is also carried out by exploring HR training that is SDM yang dirancang secara efektif, efisien, dan designed in an effective, efficient and sustainable berkesinambungan. manner. Secara keseluruhan, sepanjang 2020 perusahaan Overall, throughout 2020 the company was able to mampu mencapai kinerja optimal dengan achieve optimal performance by distributing TAD menyalurkan TAD hingga 3.005 pekerja. Dari total to 3,005 workers. Of this total, as much as 73% of tersebut, sebanyak 73% TAD disalurkan pada TAD was channeled to the PGN Group environment, lingkungan PGN Group, sementara 27% TAD pada while 27% of TAD went to external businesses bisnis eskternal (non PGN Group). Capaian kinerja (non-PGN Group). The company's performance perusahaan ini turut didukung oleh pengembangan is also supported by the development of internal kapabilitas internal, yakni kehadiran fungsi Manager capabilities, namely the presence of the Internal Bisnis Internal dan Manager Bisnis Eksternal pada Business Manager and External Business Manager struktur organisasi perusahaan. Sehingga masing- functions in the company's organizational structure. masing fungsi dapat fokus dan semakin optimal So that each function can focus and be more dalam mengelola peluang pada dua pasar yang optimal in managing opportunities in two different berbeda sekaligus. markets at once. Dari sisi bisnis internal, Prabhu berhasil From an internal business perspective, Prabhu has mempertahankan nilai efektivitas dan produktivitas succeeded in maintaining the effectiveness and SDM nya terhadap 10 perusahaan yang berada productivity of its human resources for 10 companies dalam lingkup PGN Group. Hal tersebut tecermin within the PGN Group. This is reflected in the dari meningkatnya kuantitas TAD yang dipekerjakan increasing quantity of TAD employed within the PGN di lingkungan PGN Group. Sepanjang 2020, total TAD Group. Throughout 2020, the total TAD distributed yang disalurkan di lingkungan PGN Group adalah within the PGN Group was 2,188 employees. This sebanyak 2.188 pekerja. Jumlah ini meningkat sekitar number increased by around 45% compared to 2019 45% dibanding tahun 2019 yang sebanyak 1.507 TAD. which amounted to 1,507 TAD. Penyaluran TAD Prabhu terbanyak berada pada PT Most of Prabhu's TAD was assigned to PT Permata Permata Graha Nusantara (PGNMAS) dengan total Graha Nusantara (PGNMAS) with a total of 734 734 pekerja. Sebanyak 521 pekerja ditempatkan employees. A total of 521 workers were placed in the pada bidang pengamanan, 207 pekerja di bidang security sector, 207 workers in the office support penunjang perkantoran, dan 6 pengemudi. Secara sector, and 6 drivers. Overall, this number increased keseluruhan, jumlah ini meningkat sekitar 29% by around 29% compared to 2019 (569 workers). dibanding tahun 2019 (569 pekerja). Kemudian PT PGAS Solution (PGASOL) tercatat PT PGAS Solution (PGASOL) was further noted to meningkatkan kuantitas penggunaan layanan increase the quantity its usage of Prabhu’s service. PT Perkasa Abdi Bhuana 41 Annual Report 2020

analisa dan Analysis and pembahasan Discussion Prabhu. Sebanyak 670 tenaga pengamanan Prabhu A total of 670 Prabhu security personnel operate beroperasi di lingkungan PGASOL. Jumlah ini within the PGASOL environment. This number grew tumbuh dibanding 2019 yakni sebanyak 661 pekerja. compared to 2019, which was 661 workers. Capaian kinerja positif Prabhu juga didukung oleh Prabhu's positive performance was also supported penggunaan layanan TAD oleh PT Permata Karya by the use of TAD services by PT Permata Karya Jasa Jasa (Perkasa). Perkasa meningkatkan penggunaan (Perkasa). Perkasa increased the use of Prabhu's layanan TAD Prabhu hingga 654 pekerja. TAD services to 654 workers. This development Perkembangan ini meningkat cukup signifikasi increased significantly, namely five times compared yakni lima kali lipat dibanding TAD 2019 yaitu 108 to TAD 2019, namely 108 workers. This increase was pekerja. Adapun peningkatan ini dipengaruhi oleh influenced by the use of worker services in the office penggunaan layanan pekerja di bidang penunjang support sector. perkantoran. Dari sisi eksternal, Prabhu menyalurkan sebanyak 179 Externally, Prabhu has assigned 179 workers to tenaga kerja kepada PT CEVA Logistik Indonesia yang PT CEVA Logistik Indonesia, which is a company merupakan perusahaan berlokasi di negara sahabat located in friendly countries with international dengan jangkauan bisnis internasional. Prabhu telah business coverage. Prabhu has been serving the melayani penyediaan tenaga kerja yang andal dan provision of a reliable and professional workforce profesional dalam bidang logistik dan pergudangan in the logistics and warehousing sector to PT CEVA kepada PT CEVA Logistik Indonesia sejak 2018. Logistik Indonesia since 2018. Selain itu, perusahaan juga senantiasa menjaga In addition, the company also continued to kinerja penyediaan tenaga kerja di bidang manufaktur maintains the performance of the supply of labor in dengan menyalurkan sekitar 538 TAD pada PT Selalu the manufacturing sector by distributing around 538 Bahagia Bersama (SBB/OPPO). Jumlah ini kemudian TAD to PT Always Happy Together (SBB / OPPO). This meningkat, setelah adanya kesepakatan bisnis number then increased, after a business agreement peralihan penempatan pekerja dari PT Selalu Bahagia was made for transferring workers from PT Always Bersama (SBB/OPPO) kepada sister company-nya Bahagia Bersama (SBB / OPPO) to its sister company, yakni ­PT Bright Mobile Telecommunication (BMT) PT Bright Mobile Telecommunication (BMT) totaling sebanyak 638 pekerja. Sehingga jumlah keseluruhan 638 workers. So that the total number of external TAD eksternal yang dikelola Prabhu pada 2020 adalah TAD managed by Prabhu in 2020 is 817 workers. sebanyak 817 pekerja. Capaian peningkatan jumlah TAD Prabhu tersebut The achievement of increasing the number of juga dipengaruhi oleh pertumbuhan beberapa jenis TAD Prabhu was also influenced by the significant pekerjaan secara signifikan pada 2020. Misalnya growth of several types of work in 2020. For example, di bidang Penunjang Perkantoran yang tumbuh in the field of Office Support, which grew four times, sebanyak empat kali lipat, dari 238 pekerja pada 2019 from 238 workers in 2019 to 919 workers, and TAD in menjadi 919 pekerja, dan TAD di bidang Pengamanan the field of Building Security, which recorded 490 Gedung yang tercatat dari 490 pekerja di 2019 dan workers. in 2019 and increased to 647 workers in 2020. meningkat hingga 647 pekerja pada 2020. Secara Overall TAD in the Prabhu security sector increased keseluruhan TAD di bidang Pengamanan Prabhu from 1,276 TAD in 2019 to 1,351 TAD in 2020. This shows meningkat dari 1.276 TAD pada 2019 menjadi 1.351 that although there is human resource efficiency in TAD pada 2020. Hal ini menunjukkan bahwa meski some service users, this does not impede Prabhu's ada efisiensi SDM di beberapa pengguna jasa, tetapi ability to effectively managing TAD so that the tidak menghentikan efektivitas Prabhu dalam company remains able to generate stable company mengelola TAD nya, sehingga perusahaan tetap revenue throughout the year. mampu menghasilkan pendapatan perusahaan yang stabil sepanjang tahun. Pertumbuhan jumlah serapan TAD/SDM yang efektif The growth in the number of effective TAD / HR pada 2020, juga merupakan wujud keberhasilan uptake in 2020 is also a manifestation of the perusahaan dalam menetapkan rangkaian company's success in establishing a series of keunggulan produk dan layanannya. Diantaranya excellence in its products and services. Among them penerapan proses pengendalian mutu pengamanan is the implementation of the quality control process melalui Audit Sistem Manajemen Pengamanan through the Security Management System Audit (SMP). Ini diimplementasikan melalui sejumlah (SMP). This is implemented through a number of aspek, pertama, dilakukan dalam pemenuhan aspects, first, in meeting quality standards. Second, standar mutu. Kedua, penerapan sejumlah proses the implementation of a number of processes on secara berkesinambungan, yaitu pre-audit, audit an ongoing basis, namely pre-audits, preliminary awal, dan final audit. audits, and final audits. 42 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

analisa dan Analysis and pembahasan Discussion Keunggulan lain yang secara disiplin dan konsisten Another strength that Prabhu rigidly and consistently dilakukan Prabhu adalah penerapan 5 (lima) aspek carried out is the application of 5 (five) aspects which yang menjadi keunggulan komparatif terhadap are a comparative advantage to similar companies. perusahaan sejenis. keunggulan tersebut antara lain: These advantages include: l Tepercaya. Prabhu mengelola tenaga kerja l Trustworthy. Prabhu manages the workforce dengan prinsip jujur dan amanah, melindungi with honest and trustworthy principles, kepentingan perusahaan, pengguna jasa dan protecting the interests of the company, service kepentingan tenaga kerja. users and the interests of the workforce. l Cerdas. Prabhu mengedepankan pendekatan l Smart. Prabhu puts forward an information teknologi informasi dalam memberikan layanan technology approach in providing services to baik kepada pekerja maupun pengguna jasa. both workers and service users. l Bebas Risiko. Prabhu bertanggungjawab penuh l Risk Free. Prabhu is fully responsible for all labor terhadap seluruh risiko hukum ketenagakerjaan. law risks. l Kepatuhan Hukum. Prabhu secara disiplin dan l Legal Compliant. Prabhu consistently and konsisten selalu mengedepankan kepatuhan consistently puts forward compliance with the terhadap ketentuan perundang-undangan prevailing laws and regulations, both national, yang berlaku, baik nasional, provinsi maupun provincial and district / city. l Togetherness. Prabhu focuses on services and kabupaten/kota. l Kebersamaan. Prabhu fokus pada layanan relations with both workers and service users dan hubungan baik dengan pekerja maupun pengguna jasa. Hal tersebut juga didukung dengan implementasi This is also supported by the implementation of a sejumlah peraturan terkait dalam operasional bisnis number of regulations related to the company's perusahaan, antara lain: business operations, including: l Peraturan Perusahaan sesuai ketentuan undang- l Company regulations in accordance with the undang ketenagakerjaan No. 13 Tahun 2003 provisions of Manpower Law No. 13 of 2003 l Pedoman Good Corporate Government (GCG) l Good Corporate Governance (GCG) Guidelines l Standard Operation Procedure (SOP) l Standard Operation Procedure (SOP) for security, pengamanan, dan and l Penerapan Sistem Manajemen Mutu dan K3 l Implementation of Quality Management System and K3 Penerapan ragam aspek keunggulan dan peraturan The application of various aspects of excellence and ini terbukti mampu meningkatkan kapabilitas this regulation is proven to be able to increase reliable dan kompetensi yang andal dan profesional. Tak and professional capabilities and competencies. lupa, kemampuan perusahaan dalam menjaga Not to forget, the company's ability to maintain the keberlanjutan kesepakatan bisnis dengan para sustainability of business agreements with partners, mitra, turut mendukung perusahaan dalam also supports the company in maintaining its mempertahankan prestasi dan mengelola hingga achievements and in managing up to 3,005 workers 3.005 tenaga kerja yang tersebar di berbagai wilayah spread across various regions of Indonesia. This has Indonesia dengan baik. Hal ini secara nyata menjadi clearly become the company's capital to continue modal perusahaan untuk terus meningkatkan to improve competitiveness, achievement, maintain daya saing, prestasi, memelihara eksistensi, serta existence, and strengthen the trust of Prabhu's loyal mengokohkan kepercayaan pelanggan setia Prabhu. customers. 5 (Lima) Aspek yang Menjadi Keunggulan Komparatif Prabhu 5 (Five) Aspects Being Prabhu Comparative Advantage Tepercaya Cerdas Bebas Resiko Kepatuhan Hukum Kebersamaan Trusted Intelligent Risk Free Legal Compliance Togetherness PT Perkasa Abdi Bhuana 43 Annual Report 2020

analisa dan Analysis and pembahasan Discussion ASPEK SUMBER DAYA MANUSIA HUMAN RESOURCES ASPECT Penyediaan tenaga kerja yang kompeten, andal, Provision of a competent, reliable, quality and berkualitas dan profesional merupakan hal utama professional workforce is the primary element of yang menjadi landasan kinerja perusahaan. Untuk the basis of company performance. To realize the mewujudkannya, perusahaan selalu memerhatikan same, the company consistently pays attention to seluruh aspek yang berkaitan erat dengan proses all aspects that are closely related to the process of menyediakan tenaga kerja, mulai dari proses providing workers, from the recruitment process to perekrutan hingga penempatan, sekaligus evaluasi placement, as well as evaluating the performance kinerja setiap tenaga kerja. of each workforce. Informasi sistem perekrutan calon tenaga kerja Information on the recruitment system for dilakukan berdasarkan azas tata kelola perusahaan prospective workers is carried out based on the yang baik, sehingga mampu menghadirkan calon principles of good corporate governance, so as to tenaga kerja yang sesuai dengan kebutuhan, be able to present prospective workers according sekaligus menjamin transparansi proses perekrutan. to their needs, while ensuring transparency of the Kriteria calon tenaga kerja dipersyaratkan untuk dapat recruitment process. The criteria for prospective memenuhi standar kualitas tenaga kerja perusahaan. workers are required to be able to meet the quality standards of the company's workforce. Perusahaan juga secara konsisten melaksanakan sejumlah pelatihan yang ditujukan agar kompetensi The company also consistently carries out a number dan kualitas tenaga kerja dapat terus meningkat. of trainings aimed at improving the competence Berbagai pelatihan peningkat kompetensi ini and quality of the workforce. These various disesuaikan dengan perkembangan kebutuhan competency-enhancing trainings are tailored to pelanggan yang terus bergerak dinamis. Sejumlah the evolving needs of customers who continue to pelatihan lain juga dirancang untuk menyesuaikan move dynamically. A number of other trainings kapabilitas dan kompetensi tenaga kerja yang akan are also designed to match the capabilities and ditempatkan di perusahaan pelanggan. competencies of the workforce that will be placed in the customer's company. Adapun beberapa pelatihan yang telah dilakukan perusahaan, meliputi pelatihan kompetensi inti The company has conducted several trainings, (Pelatihan Gada Utama dan Gada Madya) dan including core competency training (Gada Utama kompetensi standar pelayanan (Pelatihan Komando) and Gada Madya Training) and standard service terhadap tenaga kerja Pengamanan, pelatihan Safety competencies (Commando Training) for Security Driving, Pelatihan Basic Sea Survival, Pelatihan workforce, Safety Driving training, Basic Sea Survival Penanggulangan Kebakaran, Pelatihan Pengamanan Training, Fire Management Training, Demonstration Unjuk Rasa, dan untuk tenaga kerja Sekretaris dan Security Training , and for the Secretary and Administrasi, diberikan pembekalan pengetahuan Administration workforce, knowledge is provided melalui Pelatihan Booth Camp. through the Booth Camp Training. ASPEK INOVASI DAN PENGEMBANGAN BISNIS BUSINESS INNOVATION AND DEVELOPMENT ASPECT Seiring dengan upaya peningkatan tenaga kerja yang In line with efforts to improve a reliable, quality and andal, berkualitas dan profesional, perusahaan terus professional workforce, the company continues melakukan inovasi maupun pengembangan bisnis to innovate and develop business that supports yang menunjang pertumbuhan dan perkembangan sustainable business growth and development. bisnis secara berkelanjutan. Business development is carried out by presenting Pengembangan bisnis dilakukan dengan products and services that are able to meet menghadirkan produk dan layanan yang mampu customer needs according to their characteristics. memenuhi kebutuhan pelanggan sesuai dengan This is accompanied by a number of added values karakteristiknya. Hal ini didampingi dengan sejumlah which are expected to improve the performance of value added yang diharapkan mampu meningkatkan the customer company. The value added offered 44 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

analisa dan Analysis and pembahasan Discussion kinerja perusahaan pelanggan. Value added yang by the company becomes a complete service that ditawarkan perusahaan menjadi sebuah layanan utuh integrates with the fulfillment of the workforce yang menyatu dengan pemenuhan tenaga kerja according to the needs and characteristics sesuai kebutuhan dan karakteristik yang ditentukan determined by the customer. pelanggan. Value added may depend on the situation, conditions Value added dapat mengikuti situasi, kondisi, dan and needs of customer. One of the benefits that will kebutuhan pelanggan. Salah satu keuntungan yang be obtained by customers, in addition to improving akan diperoleh pelanggan, selain meningkatkan kinerja company performance, is the great potential to perusahaan, adalah berpotensi besar meminimalisir minimize the company's operating costs. One example biaya operasi perusahaan. Salah satu contoh adalah is providing community problem handling services memberikan layanan penanganan masalah komunitas around the customer's company location so that disekitar lokasi perusahaan pelanggan sehingga the work process can take place properly, safely and proses kerja dapat berlangsung dengan baik, aman smoothly. This is done through intensive coordination dan lancar. Hal ini dilakukan melalui koordinasi intensif with the community, institutions, institutions and bersama masyarakat, lembaga, institusi dan pihak security forces around the work location. keamanan yang berada di sekitar lokasi kerja. In addition, the development of technology which Selain itu pengembangan teknologi penunjang is able to support the performance of the workforce kinerja tenaga kerja terus dilakukan, sehingga is continuously being carried out. Such technology mampu memberikan peningkatan kualitas layanan will be able to provide improved service quality kepada pelanggan. Hal-hal yang sudah dilakukan to customers. One of the things that have been adalah dengan mengimplementasikan dan carried out by Prabhu is the implementation and mengembangkan penerapan Human Resources development of the Human Resources Information Information System (HRIS). System (HRIS) application. Penerapan HRIS dimaksudkan guna menyelesaikan The implementation of HRIS is intended to beragam aktivitas bisnis termasuk pengelolaan complete various business activities including HR SDM, absensi hingga payroll melalui perangkat management, attendance and payroll through lunak (software). HRIS adalah hubungan antara SDM software. HRIS is the relationship between HR and dan teknologi informasi yang disatukan melalui information technology that is put together through perangkat lunak atau aplikasi. Melalui penerapan HRIS, software or applications. Through the application of perusahaan akan menekan biaya administrasi SDM HRIS, the company will reduce HR administration seoptimal mungkin. costs as optimally as possible. HRIS menampilkan database yang terintegrasi dengan HRIS displays an integrated database with various berbagai fitur yang tersedia. HRIS menyertakan available features. HRIS includes the option to pilihan untuk menganalisis informasi atau membuat analyze information or generate reports quickly and laporan dengan cepat dan akurat. Melalui keuntungan accurately. Through the efficiency advantages of efisiensi dari penerapan HRIS, HRD perusahaan dapat implementing HRIS, company HRDs can manage melakukan pengelolaan administrasi karyawan secara employee administration effectively, efficiently and efektif, efisien dan optimal. optimally. PENERAPAN STANDARISASI IMPLEMENTATION OF STANDARDIZATION Dalam rangka meningkatkan pertumbuhan bisnis, In order to further increase the business growth, the perusahaan secara optimal berupaya memperoleh company optimally seeks to obtain and implement dan mengimplementasikan beberapa Sertifikasi several ISO certifications, including: ISO 9001:2015,- ISO, antara lain: ISO 9001:2015, ISO 14001:2015, dan ISO 14001:2015, and ISO 45001:2018 (Replacement of ISO 45001:2018 (Pengganti OHSAS 18001:2007). OHSAS 18001:2007). Penerapan ketentuan yang dikenal dengan Sistem The application of the provisions known as the Manajemen Mutu (Quality Management Systems) Quality Management System strengthens the ini memperkuat positioning perusahaan sebagai company's positioning as a company with an perusahaan dengan sistem terintegrasi yang integrated system that is professionally run and puts dijalankan secara profesional dan mengedepankan forward tested quality standards. standar kualitas yang teruji. PT Perkasa Abdi Bhuana 45 Annual Report 2020

analisa dan Analysis and pembahasan Discussion Penerapannya berdampak signifikan terhadap The application of Quality Management System has pengembangan produk dan layanan berkualitas a significant impact on the continuous development secara berkesinambungan dan terus bertumbuh. of quality products and services and continues Hal ini berdampak positif terhadap peningkatan to grow. This has a positive impact on increasing kepuasan pelanggan. Secara signifikan, penerapan customer satisfaction. Significantly, the application sertifikasi ISO tersebut berhasil mewujudkan of ISO certification has succeeded in realizing time penghematan waktu dan biaya, peningkatan and cost savings, increasing efficiency, and at efisiensi, dan sekaligus meningkatkan hubungan the same time increasing the mutually beneficial saling menguntungkan antara perusahaan dan relationship between the company and customers. pelanggan. Beberapa manfaat yang berhasil diperoleh Some of the benefits that the company has successfully enjoyed from the application of several perusahaan melalui penerapan beberapa Sertifikasi ISO certifications are ensuring guarantees for the quality of products / services and business processes, ISO diantaranya menciptakan jaminan terhadap increasing customer satisfaction, increasing organizational productivity, increasing mutually kualitas produk/ layanan dan proses bisnis, beneficial relationships, and also increasing the efficiency of financing. meningkatkan kepuasan pelanggan, meningkatkan produktivitas organisasi, meningkatkan hubungan yang saling menguntungkan, dan juga meningkatkan efisiensi pembiayaan. Selain itu, perusahaan juga menerapkan OHSAS In addition, the company also implements OHSAS Tentang Manajemen Mutu Kesehatan dan regarding Occupational Health and Safety (K3) Keselamatan Kerja (K3). Sistem Manajemen Quality Management. The Occupational Safety and Keselamatan dan Kesehatan Kerja (SMK3) Health Management System (SMK3) is part of the merupakan bagian dari sistem manajemen company's overall management system in order perusahaan secara keseluruhan dalam rangka to control risks related to work activities in order to pengendalian risiko yang berkaitan dengan kegiatan create a safe, efficient and productive workplace. kerja guna terciptanya tempat kerja yang aman, efisien dan produktif. Perusahaan secara tegas dan profesional The company firmly and professionally implements various aspects of K3 which are part of an effort to menerapkan berbagai aspek K3 yang merupakan provide labor protection and are the basic rights of every TAD / HR managed by the company. The bagian dari upaya memberi perlindungan implementation of K3 by companies aims to protect the safety and health of workers in carrying out their ketenagakerjaan dan menjadi hak dasar dari setiap work. This is carried out in a systematic, planned and disciplined manner, namely through efforts TAD/SDM yang dikelola perusahaan. Penerapan K3 to control various forms of potential hazards in the workplace environment. oleh perusahaan bertujuan melindungi keselamatan dan kesehatan para pekerja dalam menjalankan pekerjaannya. Hal ini dilakukan secara sistematis, terencana dan juga disiplin, yaitu melalui upaya- upaya pengendalian ragam bentuk potensi bahaya di lingkungan tempat kerja. Sebagaimana umumnya, konsep dasar SMK3 yang As commonly applying, the basic concept of SMK3 diimplementasikan perusahaan meliputi PDCA implemented by the company includes the PDCA cycle (Plan, Do, Check, Action). Elemen PLAN cycle (Plan, Do, Check, Action). The PLAN element diimplementasikan Prabhu dengan menetapkan is implemented by Prabhu by setting the goals and sasaran dan proses yang diperlukan untuk processes needed to achieve results according to the mencapai hasil sesuai kebijakan K3 perusahaan. company's K3 policy. While the DO (Implementation) Sedangkan elemen DO (Pelaksanaan) diwujudkan element is realized through the implementation melalui pelaksanaan proses K3 secara disiplin dan of the K3 process in a disciplined and continuous berkesinambungan. manner. Sebagaimana umumnya, konsep dasar SMK3 yang diimplementasikan perusahaan meliputi PDCA cycle (Plan, Do, Check, Action). As commonly applying, the basic concept of SMK3 implemented by the company includes the PDCA cycle (Plan, Do, Check, Action). 46 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

analisa dan Analysis and pembahasan Discussion Elemen CHECK dilakukan melalui kegiatan The CHECK element is carried out through monitoring pemantauan dan pengukuran terhadap kebijakan, and measuring activities against policies, objectives, sasaran, peraturan perundang-undangan dan laws and regulations and other OSH requirements as persyaratan K3 lainnya serta melaporkan hasilnya. well as reporting of the results. In the ACTION (Action) Pada elemen ACTION (Tindakan), perusahaan secara element, the company consistently takes action to konsisten melakukan tindakan untuk perbaikan improve K3 performance on an ongoing basis. The kinerja K3 secara berkelanjutan. Penerapan SMK3 disciplined application of SMK3 by companies has secara disiplin oleh perusahaan memberi dampak a positive impact on the guarantee of quality and positif terhadap jaminan produk dan layanan tenaga sustainable workforce products and services. This kerja yang berkualitas dan berkesinambungan. becomes a strong foundation for fostering trust and Hal ini menjadi landasan yang kuat untuk customer satisfaction with company performance. menumbuhkan kepercayaan sekaligus kepuasan pelanggan terhadap kinerja perusahaan. ASPEK KESEHATAN HEALTH ASPECT Sebagai perusahaan dengan core bisnis layanan di As a company with a core service business in the bidang SDM, aspek kesehatan menjadi concern utama HR sector, the health aspect is the company's main perusahaan selama menjalankan bisnis. Perusahaan concern while running its business. The company meyakini pilar kesehatan menjadi komponen penting believes that the pillar of health is an important dalam mempertahankan bisnisnya dan memastikan component in maintaining its business and pemberian layanan prima terhadap para pengguna ensuring the provision of excellent service to service jasa. Pekerja yang sehat dinilai merupakan aset bagi users. Healthy workers are considered an asset for perusahaan untuk tumbuh dan berkinerja sehat. the company to grow and perform healthily. Oleh karena itu, sepanjang 2020, perusahaan telah Therefore, throughout 2020, the company has made melakukan berbagai upaya yang efektif dalam various effective efforts in dealing with the impact of penanganan dampak Covid-19, sehingga memastikan Covid-19, thereby ensuring the health and safety of kesehatan dan keselamatan ribuan pekerjanya. thousands of its workers. Strategi yang dilakukan seperti; pemberlakuan dan Strategies such as; enactment and dissemination sosialisasi protokol kesehatan kepada para pekerja, of health protocols to workers, providing masks pemberian masker dan vitamin, hingga pengadaan and vitamins, to procuring health forms as part of formulir kesehatan sebagai bagian dari strategi the daily monitoring checking strategy of workers. monitoring checking harian para pekerja. Selain itu, In addition, the company has also specifically perusahaan secara khusus juga meningkatkan biaya increased its operational costs to provide rapid test operasionalnya untuk penyediaan fasilitas rapid test and antigen swab facilities for workers on a regular dan swab antigen kepada pekerja secara berkala. basis. Mendukung hal tersebut, Prabhu turut Supporting this, Prabhu also developed an mengembangkan sistem aplikasi untuk absensi application system for attendance in health pengawasan kesehatan teradap TAD yang disalurkan. surveillance of distributed TAD. Regular and close Pengawasan ketat dan rutin terhadap kesehatan monitoring of workers' health is an inseparable part pekerja menjadi bagian yang tidak dapat dipisahkan of the company's business operations during 2020. dalam operasional bisnis perusahaan selama 2020. Perusahaan menyadari aspek kesehatan akan The company realizes that the health aspect will mendukung bisnis untuk senantiasa tumbuh secara support the business to continue to grow in a berkelanjutan. Bahkan melihat situasi pandemi yang sustainable manner. Even seeing the pandemic belum berakhir, perusahaan juga sudah memulai situation that has not ended, the company has pengembangan teknologi sistem absensi dan also started the development of a new attendance pelaporan keamanan baru. Teknologi dan sistem ini, system technology and security reporting. These memungkinan pelaksanaan pekerjaan TAD akan technologies and systems make it possible to carry beriringan dengan pengawasan protokol kesehatan, out TAD work in tandem with the monitoring of keamanan, dan keselamatan yang dapat dilakukan health, security and safety protocols that can be dengan mudah. carried out easily. PT Perkasa Abdi Bhuana 47 Annual Report 2020

analisa dan Analysis and pembahasan Discussion PERTUMBUHAN BISNIS PRABHU 2018-2020 PRABHU BUSINESS GROWTH 2018-2020 JUMLAH TAD 2018-2020 TOTAL TAD 2018-2020 2018 2019 2020 2.188 1.348 1.507 Total Total Total 1.703 3.727 3.005 355 2.220 817 Internal Eksternal PERSENTASI PERTUMBUHAN TAD PRABHU GROWTH PERCENTAGE TAD PRABHU 2018 2019 2020 79,15 40,43 72,81 % % % 20,85 59,57 27,19 PGN Group Non PGN Group PERTUMBUHAN BISNIS PRABHU 2018-2020 (PER JENIS PEKERJAAN) BUSINESS GROWTH PRABHU 2018-2020 (PER TYPES OF WORK) 1.400 1.200 1.000 800 600 400 200 0 Kebersihan Jasa Jasa Dukacita Total Pengamanan Pengamanan Pengamanan Penunjang dan Transport Penunjang Penunjang Manufaktur 2 1.703 Stasiun Gas Gedung Pergudangan Perkantoran Logistik 2 3.727 0 2 3.005 2018 357 334 104 591 64 251 1.263 2019 684 490 102 238 93 855 638 2020 608 647 96 919 12 83 48 PT Perkasa Abdi Bhuana Laporan Tahunan 2020

analisa dan Analysis and pembahasan Discussion DAFTAR KLIEN PRABHU TAHUN 2020 CLIENT LIST OF PRABHU IN 2020 Klien Tahun 2019 No Klien Tahun 2020 PT Permata Graha Nusantara (PGNMAS) 1 PT Permata Graha Nusantara (PGNMAS) PT Permata Karya Jasa (PERKASA) 2 PT Permata Karya Jasa (PERKASA) PT Perusahaan Gas Negara Tbk (PGN) 3 PT Perusahaan Gas Negara Tbk (PGN) PT PGN LNG Indonesia (PGN LNG) 4 PT PGN LNG Indonesia (PGN LNG) PT Gagas Energi Indonesia (GAGAS ENERGI) 5 PT Gagas Energi Indonesia (GAGAS ENERGI) PT PGAS Telekomunikasi Nusantara (PGNCOM) 6 PT PGAS Telekomunikasi Nusantara (PGNCOM) PT PGAS Solution (PGASOL) 7 PT PGAS Solution (PGASOL) PT Telemedia Dinamika Sarana (GASNET) 8 PT Telemedia Dinamika Sarana (GASNET) Yayasan Kesejahteraan Pegawai dan Pensiunan Gas Negara (YKPP) 9 PT Nusantara Regas (NR) PT Nusantara Regas (NR) PT Pertamina Gas (PERTAGAS) 10 PT Pertamina Gas (PERTAGAS) PT CEVA Logistik Indonesia 11 PT CEVA Logistik Indonesia PT Selalu Bahagia Bersama (SBB/OPPO) 12 PT Selalu Bahagia Bersama (SBB/OPPO) PT aCommerce Solusi Lestari (ACOMMERCE) 13 PT Bright Mobile Telecommunication (BMT) No GROUP PGN 2020 1 PT Permata Graha Nusantara (PGNMAS) 2 PT Permata Karya Jasa (PERKASA) 3 PT Perusahaan Gas Negara Tbk (PGN) 4 PT PGN LNG Indonesia (PGN LNG) 5 PT Gagas Energi Indonesia (GAGAS ENERGI) 6 PT PGAS Telekomunikasi Nusantara (PGNCOM) 7 PT PGAS Solution (PGASOL) 8 PT Telemedia Dinamika Sarana (GASNET) 9 PT Nusantara Regas (NR) 10 PT Pertamina Gas (PERTAGAS) No Non Group PGN 2020 1 PT CEVA Logistik Indonesia 2 PT Selalu Bahagia Bersama (SBB/OPPO) 3 PT Bright Mobile Telecommunication (BMT) PT Perkasa Abdi Bhuana 49 Annual Report 2020

analisa dan Analysis and pembahasan Discussion Jenis-jenis kerja sama penyediaan tenaga kerja yang The types of manpower supply cooperation carried dilakukan dan dikembangkan perusahaan pada out and developed by the company in 2020 are as 2020 adalah sebagai berikut: follows: 1. Jasa Pengamanan 1. Security Service l Pengamanan Stasiun Gas l Gas Station Security l Pengamanan Gedung dan Bangunan l Building and Other Structures Security l Pengamanan Pergudangan l Warehouse Security 2. Jasa Penunjang Perkantoran 2. Office Supporting Services l Sekretaris l Secretary l Pegelola Arsip l Archive Manager l Videografer l Videographer l Teknisi Pengawas Lapangan l Engineering Field Supervisor l Admin Perkantoran l Office Administrator 3. Jasa Pengemudi dan Kebersihan 3. Driver and Cleaning Services 4. Jasa Pendukung dan Penanganan Dukacita 4. Bereavement Support and Management 5. Jasa Penunjang Logistik Services 6. Jasa Penunjang Manufaktur 5. Logistics Support Services 6. Manufacturing Support Services 50 PT Perkasa Abdi Bhuana Laporan Tahunan 2020