Process Map Master Template

New Mobilisation/Project RequestProcess MapCompleted By Chanel Kirwan Date 07/12/2016Reviewed by Andrew Henderson Date 08/12/2016 Review Date 01/12/2017

Table of contents 1. Overview………………………………………………………………………………………………………………………………………………….…..2 2. Contract Risk Review Definitions:………………………………………………………………………………………………….………………2 3. High Value, Complex or Framework Contracts – Process Map……………………………………………………………….……..3 4. High Value, Complex or Framework Contracts – Guidance Notes………………………………………………….…….……….4 5. List of Authorized signatories and Level of Signoff………………………………………………………………………………….…….5 1

1. OverviewThe purpose of the Commercial Risk Review and the overall process is to:  Ensure Risk is Visible  Ensure Risk is accepted at the appropriate Management Level  Provide Risk Mitigation  Provide an explanation and clarity of the risks  Reduce exposure to risk through robust process and signoff.  Provide clear lines of responsibility  Allow informed decision making  Provide Accountability  Share knowledge  Enhance Corporate Governance Arrangements.  Promote Communication of Risk  Strengthen Contract Management Arrangements. 2. Contract Risk Review DefinitionsHigh Risk.  These are high value contracts or multi Service contracts. These also included Framework Agreements and subsequent ‘call offs’ ie contracts which are tendered under an Existing Framework Agreement.Low Risk.  These are contracts which are delivering a single service or where predominately one service line and all contracts which are the Servest Standard Terms and Conditions 2

3. New Mobilisation/Project Request - Process Map Start 1.1 Contract Risk Management1.2 No Push Back to MD 2.1Passed Yes Head of Projects alloca1t.e3s resource No Project? Yes Finish 1.4 1.5Project Support Project Manager Allocated Allocated 3

4. New Mobilisation/Project Request - Guidance Notes Note No Process Item Expanding Notes No1.11.22.11.31.41.5 4

5. List of Authorized signatories and Level of SignoffType Value Review Completed by Approval for change or Acceptance addition of Special Terms 5