X- Đắc nhân tâm

["Schwab chia se\u00fb: \u201cTrong suo\u00e1t cuo\u00e4c \u00f1\u00f4\u00f8i m\u00ecnh, to\u00e2i ch\u00f6a t\u00f6\u00f8ng ga\u00ebp ng\u00f6\u00f4\u00f8i na\u00f8o la\u00f8m to\u00e1t co\u00e2ng vie\u00e4c cu\u00fba m\u00ecnh ne\u00e1u kho\u00e2ng co\u00f9 s\u00f6\u00ef u\u00fbng ho\u00e4 cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c\u201d. Andrew Carnegie cu\u00f5ng va\u00e4y. Va\u00f8 \u00f1o\u00f9 la\u00f8 mo\u00e4t trong nh\u00f6\u00f5ng ly\u00f9 do la\u00f8m ne\u00e2n tha\u00f8nh co\u00e2ng phi th\u00f6\u00f4\u00f8ng cu\u00fba \u201co\u00e2ng vua\u201d the\u00f9p. Andrew Carnegie khen ng\u00f4\u00efi nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i h\u00f4\u00efp ta\u00f9c v\u00f4\u00f9i m\u00ecnh lu\u00f9c co\u00e2ng khai, lu\u00f9c k\u00edn \u00f1a\u00f9o. Tha\u00e4m ch\u00ed, ngay ca\u00fb tre\u00e2n ta\u00e1m bia mo\u00e4 cu\u00fba m\u00ecnh, o\u00e2ng co\u00f8n khen ta\u00ebng ta\u00e1t ca\u00fb nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i \u00f1a\u00f5 t\u00f6\u00f8ng la\u00f8m vie\u00e4c cho o\u00e2ng: \u201c\u00d1a\u00e2y la\u00f8 n\u00f4i ye\u00e2n ngh\u00e6 cu\u00fba mo\u00e4t ng\u00f6\u00f4\u00f8i bie\u00e1t ca\u00f9ch ta\u00e4p h\u00f4\u00efp nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i ta\u00f8i gio\u00fbi h\u00f4n m\u00ecnh\u201d. S\u00f6\u00ef khen ng\u00f4\u00efi, ca\u00fbm k\u00edch tha\u00f8nh th\u00f6\u00efc la\u00f8 mo\u00e4t trong nh\u00f6\u00f5ng b\u00ed quye\u00e1t tha\u00f8nh co\u00e2ng \u00f1a\u00e0u tie\u00e2n cu\u00fba John D. Rockefeller trong \u00f6\u00f9ng x\u00f6\u00fb v\u00f4\u00f9i mo\u00efi ng\u00f6\u00f4\u00f8i. Khi nha\u00e2n vie\u00e2n cu\u00fba o\u00e2ng la\u00f8 Edward Bedford ga\u00e2y thie\u00e4t ha\u00efi mo\u00e4t trie\u00e4u \u00f1o\u00e2-la trong mo\u00e4t vu\u00ef mua ba\u00f9n \u00f4\u00fb Nam My\u00f5, thay v\u00ec ch\u00e6 tr\u00edch, John D. Rockefeller la\u00efi ta\u00f9n th\u00f6\u00f4\u00fbng Bedford v\u00ec \u00f1a\u00f5 c\u00f6\u00f9u \u00f1\u00f6\u00f4\u00efc 60% so\u00e1 tie\u00e0n Rockefeller \u00f1a\u00f5 \u00f1a\u00e0u t\u00f6. Rockerfeller la\u00f8m nh\u00f6 va\u00e4y v\u00ec bie\u00e1t ra\u00e8ng Edward \u00f1a\u00f5 co\u00e1 ga\u00e9ng he\u00e1t s\u00f6\u00f9c. O\u00c2ng no\u00f9i: \u201c\u00d1ie\u00e0u \u00f1o\u00f9 tha\u00e4t tuye\u00e4t. Chu\u00f9ng ta kho\u00e2ng pha\u00fbi lu\u00f9c na\u00f8o cu\u00f5ng la\u00f8m to\u00e1t \u00f1\u00f6\u00f4\u00efc nh\u00f6 va\u00e4y.\u201d Trong so\u00e1 ca\u00f9c ma\u00e5u ba\u00f9o to\u00e2i ca\u00e9t \u00f1e\u00e5 la\u00efi, co\u00f9 mo\u00e4t ca\u00e2u chuye\u00e4n vui ma\u00f8 to\u00e2i bie\u00e1t la\u00f8 kho\u00e2ng co\u00f9 th\u00f6\u00efc nh\u00f6ng no\u00f9 la\u00efi minh ho\u00efa cho mo\u00e4t s\u00f6\u00ef tha\u00e4t. To\u00e2i se\u00f5 ke\u00e5 la\u00efi cho ca\u00f9c ba\u00efn nghe: La\u00e0n no\u00ef, sau mo\u00e4t nga\u00f8y la\u00f8m vie\u00e4c c\u00f6\u00efc nho\u00efc, v\u00f4\u00ef mo\u00e4t ng\u00f6\u00f4\u00f8i no\u00e2ng da\u00e2n \u00f1a\u00f5 qua\u00fang tr\u00f6\u00f4\u00f9c ma\u00ebt nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i \u00f1a\u00f8n o\u00e2ng trong gia \u00f1\u00ecnh ba\u00f8 mo\u00e4t \u00f1o\u00e1ng co\u00fb kho\u00e2 thay v\u00ec do\u00efn b\u00f6\u00f5a a\u00ean to\u00e1i nh\u00f6 mo\u00efi khi. Khi ho\u00ef t\u00f6\u00f9c to\u00e1i ho\u00fbi ba\u00f8 co\u00f9 \u00f1ie\u00e2n hay kho\u00e2ng, ba\u00f8 \u00f1a\u00f9p: \u201cTo\u00e2i \u00f1a\u00f5 na\u00e1u a\u00ean cho ca\u00f9c ng\u00f6\u00f4\u00f8i suo\u00e1t 20 na\u00eam nay va\u00f8 trong","suo\u00e1t th\u00f4\u00f8i gian \u00f1o\u00f9 to\u00e2i ch\u00f6a he\u00e0 nghe ai ca\u00fbm \u00f4n mo\u00e4t ca\u00e2u hay no\u00f9i v\u00f4\u00f9i to\u00e2i ra\u00e8ng ca\u00f9c ng\u00f6\u00f4\u00f8i kho\u00e2ng bie\u00e1t a\u00ean co\u00fb kho\u00e2\u201d. Mo\u00e4t co\u00e2ng tr\u00ecnh nghie\u00e2n c\u00f6\u00f9u ca\u00f9ch \u00f1a\u00e2y va\u00f8i na\u00eam ve\u00e0 vie\u00e4c nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i v\u00f4\u00ef bo\u00fb nha\u00f8 ra \u00f1i cho tha\u00e1y nguye\u00e2n nha\u00e2n chu\u00fb ye\u00e1u cu\u00fba t\u00ecnh tra\u00efng na\u00f8y ch\u00ednh la\u00f8 do \u201cthie\u00e1u s\u00f6\u00ef nh\u00ecn nha\u00e4n va\u00f8 tra\u00e2n tro\u00efng\u201d. Va\u00f8 to\u00e2i cha\u00e9c cha\u00e9n ra\u00e8ng ne\u00e1u co\u00f9 mo\u00e4t co\u00e2ng tr\u00ecnh nghie\u00e2n c\u00f6\u00f9u ve\u00e0 ly\u00f9 do nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i cho\u00e0ng bo\u00fb nha\u00f8 \u00f1i th\u00ec cu\u00f5ng thu \u00f1\u00f6\u00f4\u00efc mo\u00e4t ke\u00e1t qua\u00fb ke\u00e1t qua\u00fb t\u00f6\u00f4ng t\u00f6\u00ef. Chu\u00f9ng ta th\u00f6\u00f4\u00f8ng cho ra\u00e8ng vie\u00e4c v\u00f4\u00ef hay cho\u00e0ng m\u00ecnh \u00f4\u00fb be\u00e2n ca\u00efnh la\u00f8 le\u00f5 \u00f1\u00f6\u00f4ng nhie\u00e2n ne\u00e2n ra\u00e1t hie\u00e1m khi da\u00f8nh cho ho\u00ef mo\u00e4t l\u00f4\u00f8i ca\u00fbm \u00f4n hay s\u00f6\u00ef tra\u00e2n tro\u00efng. Mo\u00e4t ho\u00efc vie\u00e2n trong l\u00f4\u00f9p cu\u00fba chu\u00f9ng to\u00e2i ke\u00e5 ra\u00e8ng v\u00f4\u00ef anh va\u00f8 mo\u00e4t nho\u00f9m phu\u00ef n\u00f6\u00f5 kha\u00f9c trong nha\u00f8 th\u00f4\u00f8 cu\u00f8ng tham gia va\u00f8o mo\u00e4t ch\u00f6\u00f4ng tr\u00ecnh t\u00f6\u00ef hoa\u00f8n thie\u00e4n ba\u00fbn tha\u00e2n. Ch\u00f2 \u00f1e\u00e0 ngh\u00f2 anh giu\u00f9p ba\u00e8ng ca\u00f9ch lie\u00e4t ke\u00e2 sa\u00f9u \u00f1ie\u00e0u ma\u00f8 anh cho la\u00f8 ch\u00f2 co\u00f9 the\u00e5 thay \u00f1o\u00e5i \u00f1e\u00e5 tr\u00f4\u00fb tha\u00f8nh mo\u00e4t ng\u00f6\u00f4\u00f8i v\u00f4\u00ef to\u00e1t h\u00f4n. Anh a\u00e1y ke\u00e5 la\u00efi v\u00f4\u00f9i l\u00f4\u00f9p ho\u00efc nh\u00f6 sau: \u201cTo\u00e2i nga\u00efc nhie\u00e2n tr\u00f6\u00f4\u00f9c mo\u00e4t ye\u00e2u ca\u00e0u nh\u00f6 va\u00e4y. Thu\u00f9 th\u00f6\u00efc, to\u00e2i co\u00f9 the\u00e5 de\u00e3 da\u00f8ng lie\u00e4t ke\u00e2 sa\u00f9u \u00f1ie\u00e0u to\u00e2i muo\u00e1n co\u00e2 a\u00e1y thay \u00f1o\u00e5i. Va\u00f8, ta\u00e1t nhie\u00e2n la\u00f8 co\u00e2 a\u00e1y cu\u00f5ng co\u00f9 the\u00e5 lie\u00e4t ke\u00e2 mo\u00e4t nga\u00f8n chuye\u00e4n co\u00e2 a\u00e1y muo\u00e1n to\u00e2i thay \u00f1o\u00e5i nh\u00f6ng to\u00e2i \u00f1a\u00f5 kho\u00e2ng la\u00f8m the\u00e1. To\u00e2i ba\u00fbo: \u201cCho anh suy ngh\u00f3 va\u00f8 sa\u00f9ng mai anh se\u00f5 tra\u00fb l\u00f4\u00f8i\u201d. Sa\u00f9ng ho\u00e2m sau, to\u00e2i da\u00e4y ra\u00e1t s\u00f4\u00f9m, t\u00ecm mua ta\u00ebng v\u00f4\u00ef sa\u00f9u bo\u00e2ng ho\u00e0ng v\u00f4\u00f9i mo\u00e4t ta\u00e1m thie\u00e4p ghi: \u201cAnh kho\u00e2ng the\u00e5 ngh\u00f3 ra sa\u00f9u \u00f1ie\u00e0u ma\u00f8 anh muo\u00e1n em thay \u00f1o\u00e5i. Anh ye\u00e2u em nh\u00f6 ch\u00ednh em ba\u00e2y gi\u00f4\u00f8!\u201d. Chie\u00e0u ho\u00e2m \u00f1o\u00f9, khi ve\u00e0 nha\u00f8, to\u00e2i \u00f1\u00f6\u00f4\u00efc v\u00f4\u00ef cha\u00f8o \u00f1o\u00f9n ba\u00e8ng nh\u00f6\u00f5ng gio\u00eft n\u00f6\u00f4\u00f9c ma\u00e9t \u00f1a\u00e0y xu\u00f9c \u00f1o\u00e4ng. Kho\u00e2ng ca\u00e0n pha\u00fbi no\u00f9i. to\u00e2i vo\u00e2 cu\u00f8ng vui s\u00f6\u00f4\u00f9ng v\u00ec \u00f1a\u00f5 kho\u00e2ng phe\u00e2 pha\u00f9n co\u00e2 a\u00e1y nh\u00f6 ye\u00e2u ca\u00e0u. Chu\u00fb nha\u00e4t sau \u00f1o\u00f9 \u00f4\u00fb nha\u00f8 th\u00f4\u00f8, sau khi v\u00f4\u00ef to\u00e2i ba\u00f9o ca\u00f9o la\u00efi ke\u00e1t qua\u00fb cu\u00fba co\u00e2ng","vie\u00e4c \u00f1\u00f6\u00f4\u00efc giao, nhie\u00e0u phu\u00ef n\u00f6\u00f5 cu\u00f8ng ho\u00efc v\u00f4\u00f9i co\u00e2 a\u00e1y \u00f1a\u00f5 \u00f1e\u00e1n ga\u00ebp to\u00e2i va\u00f8 no\u00f9i: \u201cT\u00f6\u00f8 tr\u00f6\u00f4\u00f9c \u00f1e\u00e1n nay chu\u00f9ng to\u00e2i ch\u00f6a bao gi\u00f4\u00f8 nghe tha\u00e1y mo\u00e4t c\u00f6\u00fb ch\u00e6 na\u00f8o l\u00f2ch thie\u00e4\u00e2p, chu \u00f1a\u00f9o va\u00f8 ngo\u00eft nga\u00f8o \u00f1e\u00e1n nh\u00f6 va\u00e4y\u201d. Lu\u00f9c \u00f1o\u00f9 to\u00e2i m\u00f4\u00f9i tha\u00e4t s\u00f6\u00ef hie\u00e5u \u00f1\u00f6\u00f4\u00efc s\u00f6\u00f9c ma\u00efnh cu\u00fba s\u00f6\u00ef tra\u00e2n tro\u00efng va\u00f8 lo\u00f8ng bie\u00e1t \u00f4n\u201d. To\u00e2i \u00f1a\u00f5 co\u00f9 la\u00e0n ta\u00e4p theo phong tra\u00f8o nh\u00f2n a\u00ean va\u00f8 \u00f1a\u00f5 th\u00f6\u00fb so\u00e1ng sa\u00f9u nga\u00f8y sa\u00f9u \u00f1e\u00e2m ma\u00f8 kho\u00e2ng a\u00ean g\u00ec. Th\u00f6\u00efc ra cu\u00f5ng kho\u00e2ng kho\u00f9 la\u00e9m. Cuo\u00e1i nga\u00f8y th\u00f6\u00f9 sa\u00f9u, to\u00e2i cu\u00f5ng kho\u00e2ng \u00f1o\u00f9i h\u00f4n cuo\u00e1i nga\u00f8y th\u00f6\u00f9 hai. Tuy nhie\u00e2n ne\u00e1u chu\u00f9ng ta \u00f1e\u00e5 gia \u00f1\u00ecnh hay nha\u00e2n vie\u00e2n cu\u00fba m\u00ecnh nh\u00f2n \u00f1o\u00f9i sa\u00f9u nga\u00f8y th\u00ec la\u00efi la\u00f8 mo\u00e4t lo\u00e3i la\u00e0m l\u00f4\u00f9n. The\u00e1 ma\u00f8, chu\u00f9ng ta la\u00efi \u00f1e\u00e5 gia \u00f1\u00ecnh tha\u00e2n ye\u00e2u cu\u00fba m\u00ecnh, nh\u00f6\u00f5ng nha\u00e2n vie\u00e2n ca\u00e0n ma\u00e3n va\u00f8 ta\u00e4n tu\u00efy cu\u00fba m\u00ecnh pha\u00fbi nh\u00f2n \u00f1e\u00e1n sa\u00f9u tua\u00e0n hay tha\u00e4m ch\u00ed \u00f1e\u00e1n sa\u00f9u m\u00f6\u00f4i na\u00eam ma\u00f8 kho\u00e2ng co\u00f9 \u00f1e\u00e1n mo\u00e4t l\u00f4\u00f8i ta\u00f9n th\u00f6\u00f4\u00fbng tha\u00e4t lo\u00f8ng. Chu\u00f9ng ta kho\u00e2ng ch\u00f2u nh\u00f4\u00f9 ra\u00e8ng ho\u00ef \u00f1ang khao kha\u00f9t \u00f1e\u00e1n cha\u00f9y lo\u00f8ng mo\u00e4t l\u00f4\u00f8i khen ng\u00f4\u00efi cu\u00fba chu\u00f9ng ta, cha\u00fang ke\u00f9m g\u00ec mo\u00e4t ng\u00f6\u00f4\u00f8i mong co\u00f9 \u00f1\u00f6\u00f4\u00efc mo\u00e4t b\u00f6\u00f5a ngon la\u00f8nh khi \u00f1ang \u00f1o\u00f9i co\u00e0n ca\u00f8o. Alfred Lunt, mo\u00e4t trong nh\u00f6\u00f5ng die\u00e3n vie\u00e2n xua\u00e1t sa\u00e9c nha\u00e1t mo\u00efi th\u00f4\u00f8i \u00f1a\u00efi, ng\u00f6\u00f4\u00f8i \u00f1o\u00f9ng vai ch\u00ednh trong v\u00f4\u00fb k\u00f2ch Reunion in Vienna, \u00f1a\u00f5 no\u00f9i: \u201c\u00d1ie\u00e0u to\u00e2i ca\u00e0n h\u00f4n ca\u00fb cho cuo\u00e4c so\u00e1ng cu\u00fba m\u00ecnh la\u00f8 nuo\u00e2i d\u00f6\u00f4\u00f5ng s\u00f6\u00ef tra\u00e2n tro\u00efng \u00f1o\u00e1i v\u00f4\u00f9i ba\u00fbn tha\u00e2n m\u00ecnh\u201d. Chu\u00f9ng ta nuo\u00e2i d\u00f6\u00f4\u00f5ng pha\u00e0n the\u00e5 cha\u00e1t cu\u00fba con ca\u00f9i, quan ta\u00e2m \u00f1e\u00e1n cuo\u00e4c so\u00e1ng va\u00e4t cha\u00e1t cu\u00fba nha\u00e2n vie\u00e2n m\u00ecnh nh\u00f6ng la\u00efi ra\u00e1t \u00edt khi nuo\u00e2i d\u00f6\u00f4\u00f5ng hay truye\u00e0n cho ho\u00ef s\u00f6\u00ef t\u00f6\u00ef tra\u00e2n tro\u00efng nh\u00f6\u00f5ng gia\u00f9 tr\u00f2 ba\u00fbn tha\u00e2n. Chu\u00f9ng ta co\u00f9 the\u00e5 cung ca\u00e1p cho ho\u00ef nh\u00f6\u00f5ng th\u00f6\u00f9c a\u00ean ngon nh\u00f6ng la\u00efi th\u00f6\u00f4\u00f8ng que\u00e2n ta\u00ebng ho\u00ef nh\u00f6\u00f5ng l\u00f4\u00f8i","khen ng\u00f4\u00efi tha\u00e4t lo\u00f8ng ma\u00f8 ho\u00ef se\u00f5 nh\u00f4\u00f9 ma\u00f5i nh\u00f6 nh\u00f4\u00f9 nh\u00f6\u00f5ng giai \u00f1ie\u00e4u e\u00e2m a\u00f9i tuye\u00e4t v\u00f4\u00f8i nha\u00e1t. Paul Harvey, trong mo\u00e4t buo\u00e5i pha\u00f9t thanh cu\u00fba m\u00ecnh, \u00f1a\u00f5 ke\u00e5 mo\u00e4t ca\u00e2u chuye\u00e4n minh ch\u00f6\u00f9ng ra\u00e8ng vie\u00e4c khen ng\u00f4\u00efi, ca\u00fbm k\u00edch tha\u00f8nh tha\u00e4t co\u00f9 the\u00e5 thay \u00f1o\u00e5i cuo\u00e4c \u00f1\u00f4\u00f8i mo\u00e4t con ng\u00f6\u00f4\u00f8i nh\u00f6 the\u00e1 na\u00f8o: \u201cCa\u00f9ch \u00f1a\u00e2y nhie\u00e0u na\u00eam co\u00f9 mo\u00e4t co\u00e2 gia\u00f9o \u00f4\u00fb Detroit nh\u00f4\u00f8 Stevie Morris giu\u00f9p co\u00e2 t\u00ecm mo\u00e4t con chuo\u00e4t trong l\u00f4\u00f9p ho\u00efc. Co\u00e2 \u00f1a\u00f9nh gia\u00f9 ra\u00e1t cao ta\u00f8i na\u00eang cu\u00fba Stevie va\u00f8 khen Stevie ra\u00e8ng Th\u00f6\u00f4\u00efng \u00d1e\u00e1 \u00f1a\u00f5 ta\u00ebng cho Stevie mo\u00e4t \u00f1o\u00e2i tai th\u00ednh \u00f1e\u00e5 bu\u00f8 la\u00efi s\u00f6\u00ef khie\u00e1m th\u00f2. Co\u00e2 kho\u00e2ng ng\u00f4\u00f8 ra\u00e8ng \u00f1a\u00e2y th\u00f6\u00efc s\u00f6\u00ef la\u00f8 la\u00e0n \u00f1a\u00e0u tie\u00e2n Stevie \u00f1\u00f6\u00f4\u00efc ng\u00f6\u00f4\u00f8i kha\u00f9c tra\u00e2n tro\u00efng, \u00f1a\u00f9nh gia\u00f9 cao ve\u00e0 kha\u00fb na\u00eang cu\u00fba \u00f1o\u00e2i tai m\u00ecnh va\u00f8 que\u00e2n \u00f1i s\u00f6\u00ef khie\u00e1m khuye\u00e1t tr\u00f6\u00f4\u00f9c gi\u00f4\u00f8. Cho \u00f1e\u00e1n ba\u00e2y gi\u00f4\u00f8, Stevie th\u00f6\u00f8a nha\u00e4n ra\u00e8ng s\u00f6\u00ef tra\u00e2n tro\u00efng nga\u00f8y a\u00e1y \u00f1a\u00f5 ta\u00efo ra mo\u00e4t b\u00f6\u00f4\u00f9c ngoa\u00ebt trong cuo\u00e4c \u00f1\u00f4\u00f8i o\u00e2ng. T\u00f6\u00f8 khi \u00f1\u00f6\u00f4\u00efc \u00f1e\u00e0 cao va\u00f8 pha\u00f9t hie\u00e4n ra na\u00eang khie\u00e1u nghe cu\u00fba m\u00ecnh, o\u00e2ng \u00f1a\u00f5 no\u00e3 l\u00f6\u00efc pha\u00f9t huy kha\u00fb na\u00eang cho \u00f1e\u00e1n khi tr\u00f4\u00fb tha\u00f8nh mo\u00e4t trong nh\u00f6\u00f5ng ca s\u00f3 nha\u00efc pop tuye\u00e4t v\u00f4\u00f8i nha\u00e1t \u00f1o\u00e0ng th\u00f4\u00f8i la\u00f8 nha\u00efc s\u00f3 sa\u00f9ng ta\u00f9c nh\u00f6\u00f5ng ca khu\u00f9c hay nha\u00e1t trong tha\u00e4p nie\u00e2n 70, d\u00f6\u00f4\u00f9i ca\u00f9i te\u00e2n huye\u00e0n thoa\u00efi Stevie Wonder\u201d. Khi \u00f1o\u00efc nh\u00f6\u00f5ng ca\u00e2u chuye\u00e4n na\u00f8y, co\u00f9 the\u00e5 ba\u00efn se\u00f5 no\u00f9i: \u201cTr\u00f4\u00f8i! Toa\u00f8n la\u00f8 nh\u00f6\u00f5ng l\u00f4\u00f8i xu n\u00f2nh vo\u00e2 ngh\u00f3a! To\u00e2i cu\u00f5ng \u00f1a\u00f5 t\u00f6\u00f8ng th\u00f6\u00fb nh\u00f6 va\u00e4y. Nh\u00f6ng ca\u00f9ch na\u00f8y th\u00f6\u00efc s\u00f6\u00ef kho\u00e2ng o\u00e5n, \u00f1a\u00ebc bie\u00e4t v\u00f4\u00f9i nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i nha\u00efy ca\u00fbm va\u00f8 ca\u00eam ghe\u00f9t tho\u00f9i gia\u00fb do\u00e1i, xu n\u00f2nh!\u201d. D\u00f3 nhie\u00e2n, xu n\u00f2nh \u00edt khi tha\u00f8nh co\u00e2ng v\u00f4\u00f9i nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i hie\u00e5u bie\u00e1t va\u00f8 co\u00f9 kha\u00fb na\u00eang pha\u00e2n bie\u00e4t sa\u00e2u sa\u00e9c gi\u00f6\u00f5a n\u00f2nh ho\u00f9t v\u00f4\u00f9i l\u00f4\u00f8i khen ng\u00f4\u00efi va\u00f8 ca\u00fbm \u00f4n cha\u00e2n tha\u00f8nh. B\u00f4\u00fbi v\u00ec ta\u00e2ng bo\u00e1c ch\u00e6 la\u00f8 l\u00f4\u00f8i le\u00f5 h\u00f4\u00f8i h\u00f4\u00eft, \u00edch ky\u00fb, hoa\u00f8n toa\u00f8n kho\u00e2ng","trung th\u00f6\u00efc, va\u00f8 cha\u00e9c cha\u00e9n tha\u00e1t ba\u00efi. Tuy va\u00e4y, cu\u00f5ng co\u00f9 mo\u00e4t so\u00e1 ng\u00f6\u00f4\u00f8i khao kha\u00f9t \u00f1\u00f6\u00f4\u00efc ta\u00f9n th\u00f6\u00f4\u00fbng \u00f1e\u00e1n m\u00f6\u00f9c ho\u00ef nuo\u00e1t ba\u00e1t ky\u00f8 l\u00f4\u00f8i khen na\u00f8o nh\u00f6 mo\u00e4t ng\u00f6\u00f4\u00f8i \u00f1o\u00f9i a\u00ean ca\u00fb rau la\u00e3n con sa\u00e2u ba\u00f9m trong \u00f1o\u00f9. Ta\u00e2ng bo\u00e1c gia\u00fb ta\u00efo cu\u00f5ng nh\u00f6 tie\u00e0n gia\u00fb, no\u00f9 se\u00f5 ga\u00e2y kho\u00f9 kha\u00ean khi chu\u00f9ng ta chuye\u00e5n no\u00f9 cho mo\u00e4t ng\u00f6\u00f4\u00f8i na\u00f8o kha\u00f9c. S\u00f6\u00ef kha\u00f9c nhau gi\u00f6\u00f5a ca\u00fbm k\u00edch va\u00f8 ta\u00e2ng bo\u00e1c na\u00e8m \u00f4\u00fb \u00f1a\u00e2u? Ra\u00e1t \u00f1\u00f4n gia\u00fbn! \u00d1ie\u00e0u na\u00f8y la\u00f8 tha\u00f8nh th\u00f6\u00efc co\u00f8n \u00f1ie\u00e0u kia la\u00f8 kho\u00e2ng tha\u00f8nh th\u00f6\u00efc. Mo\u00e4t \u00f1ie\u00e0u xua\u00e1t pha\u00f9t t\u00f6\u00f8 ta\u00e1m lo\u00f8ng, mo\u00e4t \u00f1ie\u00e0u ch\u1ec9 t\u00f6\u00f8 c\u00f6\u00fba mie\u00e4ng. Mo\u00e4t \u00f1ie\u00e0u la\u00f8 vo\u00e2 t\u00f6, cha\u00e2n tha\u00f8nh, mo\u00e4t \u00f1ie\u00e0u la\u00f8 \u00edch ky\u00fb, co\u00f9 mu\u00efc \u00f1\u00edch. Mo\u00e4t \u00f1ie\u00e0u \u00f1\u00f6\u00f4\u00efc mo\u00efi ng\u00f6\u00f4\u00f8i ca\u00fbm nha\u00e4n, xu\u00f9c \u00f1o\u00e4ng, mo\u00e4t \u00f1ie\u00e0u th\u00ec b\u00f2 mo\u00efi ng\u00f6\u00f4\u00f8i le\u00e2n a\u00f9n. Ga\u00e0n \u00f1a\u00e2y to\u00e2i \u00f1\u00f6\u00f4\u00efc nh\u00ecn tha\u00e1y b\u00f6\u00f9c t\u00f6\u00f4\u00efng ba\u00f9n tha\u00e2n cu\u00fba mo\u00e4t anh hu\u00f8ng Mexico la\u00f8 T\u00f6\u00f4\u00f9ng Alvaro Obregon ta\u00efi la\u00e2u \u00f1a\u00f8i Chapultepec \u00f4\u00fb Mexico. D\u00f6\u00f4\u00f9i t\u00f6\u00f4\u00efng kha\u00e9c nh\u00f6\u00f5ng l\u00f4\u00f8i le\u00f5 \u00f1a\u00e0y trie\u00e1t ly\u00f9 cu\u00fba Obregon: \u201c\u00d1\u00f6\u00f8ng s\u00f4\u00ef nh\u00f6\u00f5ng ke\u00fb thu\u00f8 ta\u00e1n co\u00e2ng anh ma\u00f8 ha\u00f5y s\u00f4\u00ef nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i ba\u00efn n\u00f2nh ho\u00f9t anh\u201d. \u00d1u\u00f9ng! To\u00e2i hoa\u00f8n toa\u00f8n kho\u00e2ng khuye\u00e1n kh\u00edch s\u00f6\u00ef xu n\u00f2nh! To\u00e2i \u00f1ang no\u00f9i \u00f1e\u00e1n mo\u00e4t ca\u00f9ch so\u00e1ng m\u00f4\u00f9i. Cho phe\u00f9p to\u00e2i nha\u00e9c la\u00efi: Mo\u00e4t ca\u00f9ch so\u00e1ng m\u00f4\u00f9i. Vua George V co\u00f9 mo\u00e4t loa\u00eft sa\u00f9u ca\u00e2u cha\u00e2m ngo\u00e2n \u00f1\u00f6\u00f4\u00efc vie\u00e1t tre\u00e2n nh\u00f6\u00f5ng b\u00f6\u00f9c t\u00f6\u00f4\u00f8ng trong pho\u00f8ng ho\u00efc cu\u00fba o\u00e2ng ta\u00efi cung \u00f1ie\u00e4n Buckingham. Mo\u00e4t trong nh\u00f6\u00f5ng cha\u00e2m ngo\u00e2n na\u00f8y vie\u00e1t: \u201cHa\u00f5y nga\u00ean to\u00e2i \u00f1\u00f6\u00f8ng trao va\u00f8 nha\u00e4n nh\u00f6\u00f5ng l\u00f4\u00f8i khen ng\u00f4\u00efi re\u00fb tie\u00e0n\u201d. Mo\u00efi l\u00f4\u00f8i n\u00f2nh ho\u00f9t \u00f1e\u00e0u la\u00f8 l\u00f4\u00f8i khen ng\u00f4\u00efi re\u00fb tie\u00e0n. To\u00e2i ra\u00e1t ta\u00e2m \u00f1a\u00e9c v\u00f4\u00f9i mo\u00e4t \u00f1\u00f2nh ngh\u00f3a cho ra\u00e8ng: \u201cN\u00f2nh ho\u00f9t la\u00f8 no\u00f9i v\u00f4\u00f9i mo\u00e4t ng\u00f6\u00f4\u00f8i kha\u00f9c ch\u00ednh \u00f1ie\u00e0u ma\u00f8 anh ta th\u00edch ngh\u00f3 ve\u00e0 m\u00ecnh\u201d. Khi \u00f1a\u00e0u o\u00f9c kho\u00e2ng v\u00f6\u00f4\u00f9ng ba\u00e4n, chu\u00f9ng ta th\u00f6\u00f4\u00f8ng da\u00f8nh ga\u00e0n 95% th\u00f4\u00f8i gian \u00f1e\u00e5 ngh\u00f3 ve\u00e0 m\u00ecnh. Ha\u00f5y ng\u00f6\u00f8ng vie\u00e4c ngh\u00f3 ve\u00e0 ba\u00fbn tha\u00e2n trong cho\u00e1c la\u00f9t va\u00f8","ba\u00e9t \u00f1a\u00e0u ngh\u00f3 ve\u00e0 \u00f1ie\u00e0u to\u00e1t cu\u00fba nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i xung quanh. Khi a\u00e1y, to\u00e2i va\u00f8 ba\u00efn se\u00f5 tha\u00e1y m\u00ecnh kho\u00e2ng ca\u00e0n du\u00f8ng \u00f1e\u00e1n nh\u00f6\u00f5ng l\u00f4\u00f8i n\u00f2nh ho\u00f9t n\u00f6\u00f5a. \u00d1o\u00f9 ch\u00e6 la\u00f8 mo\u00e4t th\u00f6\u00f9 re\u00fb tie\u00e0n va\u00f8 gia\u00fb do\u00e1i. Mo\u00e4t trong nh\u00f6\u00f5ng gia\u00f9 tr\u00f2 b\u00f2 chu\u00f9ng ta la\u00f5ng que\u00e2n nhie\u00e0u nha\u00e1t trong cuo\u00e4c so\u00e1ng ha\u00f8ng nga\u00f8y ch\u00ednh la\u00f8 s\u00f6\u00ef ca\u00fbm k\u00edch, tra\u00e2n tro\u00efng. Cha\u00fang bie\u00e1t v\u00ec sao chu\u00f9ng ta c\u00f6\u00f9 hay que\u00e2n khen ng\u00f4\u00efi con ca\u00f9i m\u00ecnh khi no\u00f9 \u00f1em ve\u00e0 nha\u00f8 t\u00f4\u00f8 gia\u00e1y khen hay quye\u00e5n so\u00e5 lie\u00e2n la\u00efc ghi tha\u00f8nh t\u00edch ho\u00efc ta\u00e4p to\u00e1t trong tha\u00f9ng qua. Chu\u00f9ng ta que\u00e2n khuye\u00e1n kh\u00edch con ca\u00f9i khi la\u00e0n \u00f1a\u00e0u tie\u00e2n t\u00f6\u00ef chu\u00f9ng la\u00f8m \u00f1\u00f6\u00f4\u00efc mo\u00e4t ca\u00f9i ba\u00f9nh hay t\u00f6\u00ef gia\u00f9c do\u00efn de\u00efp go\u00efn ga\u00f8ng go\u00f9c ho\u00efc ta\u00e4p cu\u00fba m\u00ecnh\u2026 Kho\u00e2ng co\u00f9 \u00f1ie\u00e0u g\u00ec la\u00f8m con tre\u00fb vui s\u00f6\u00f4\u00f9ng h\u00f4n la\u00f8 s\u00f6\u00ef quan ta\u00e2m va\u00f8 khen ng\u00f4\u00efi cu\u00fba bo\u00e1 me\u00ef. Mo\u00e3i khi th\u00f6\u00f4\u00fbng th\u00f6\u00f9c mo\u00e4t mo\u00f9n ngon \u00f4\u00fb nha\u00f8 ha\u00f8ng, to\u00e2i luo\u00e2n t\u00f6\u00ef da\u00ebn m\u00ecnh nh\u00f4\u00f9 no\u00f9i v\u00f4\u00f9i ng\u00f6\u00f4\u00f8i \u00f1a\u00e0u be\u00e1p ra\u00e8ng mo\u00f9n a\u00ean a\u00e1y ra\u00e1t tuye\u00e4t. Khi ga\u00ebp mo\u00e4t ng\u00f6\u00f4\u00f8i ba\u00f9n ha\u00f8ng me\u00e4t mo\u00fbi ma\u00f8 va\u00e3n bie\u00e5u lo\u00e4 s\u00f6\u00ef a\u00e2n ca\u00e0n v\u00f4\u00f9i kha\u00f9ch th\u00ec to\u00e2i cu\u00f5ng luo\u00e2n nha\u00e9c nh\u00f4\u00fb m\u00ecnh ha\u00f5y nh\u00f4\u00f9 ca\u00fbm \u00f4n anh ta v\u00ec s\u00f6\u00ef phu\u00efc vu\u00ef ta\u00e4n ta\u00e2m, nhie\u00e4t t\u00ecnh. Ta\u00e1t ca\u00fb die\u00e3n vie\u00e2n, ca s\u00f3 va\u00f8 die\u00e3n gia\u00fb tre\u00e2n the\u00e1 gi\u00f4\u00f9i \u00f1e\u00e0u na\u00fbn lo\u00f8ng ne\u00e1u kho\u00e2ng nha\u00e4n nh\u00f6\u00f5ng trang vo\u00e3 tay khen ng\u00f4\u00efi na\u00f8o t\u00f6\u00f8 kha\u00f9n th\u00ednh gia\u00fb. Ne\u00e1u \u00f1ie\u00e0u na\u00f8y \u00f1u\u00f9ng \u00f1o\u00e1i v\u00f4\u00f9i nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i bie\u00e5u die\u00e3n chuye\u00e2n nghie\u00e4p th\u00ec no\u00f9 co\u00f8n \u00f1u\u00f9ng ga\u00e1p nhie\u00e0u la\u00e0n \u00f1o\u00e1i v\u00f4\u00f9i nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i la\u00f8m vie\u00e4c trong ca\u00f9c c\u00f4 quan, c\u00f6\u00fba ha\u00f8ng, nha\u00f8 ma\u00f9y, trong gia \u00f1\u00ecnh va\u00f8 ba\u00efn be\u00f8 chu\u00f9ng ta. Trong ta\u00e1t ca\u00fb quan he\u00e4 gi\u00f6\u00f5a ng\u00f6\u00f4\u00f8i v\u00f4\u00f9i ng\u00f6\u00f4\u00f8i, chu\u00f9ng ta ha\u00f5y luo\u00e2n nh\u00f4\u00f9 ra\u00e8ng mo\u00efi ng\u00f6\u00f4\u00f8i h\u00f4\u00efp ta\u00f9c v\u00f4\u00f9i m\u00ecnh cu\u00f5ng \u00f1e\u00e0u la\u00f8 nh\u00f6\u00f5ng con ng\u00f6\u00f4\u00f8i va\u00f8 ho\u00ef \u00f1e\u00e0u khao kha\u00f9t nha\u00e4n \u00f1\u00f6\u00f4\u00efc s\u00f6\u00ef co\u00e2ng nha\u00e4n, \u00f1a\u00f9nh gia\u00f9 cao va\u00f8 tra\u00e2n tro\u00efng v\u00ec nh\u00f6\u00f5ng g\u00ec ho\u00ef \u00f1a\u00f5 la\u00f8m.","Ha\u00f5y tha\u00e9p le\u00e2n ngo\u00efn l\u00f6\u00fba cu\u00fba s\u00f6\u00ef bie\u00e1t \u00f4n cha\u00e2n tha\u00f8nh \u00f1o\u00e1i v\u00f4\u00f9i mo\u00efi ng\u00f6\u00f4\u00f8i trong cuo\u00e4c so\u00e1ng. S\u00f6\u00ef lan to\u00fba cu\u00fba ngo\u00efn l\u00f6\u00fba na\u00f8y se\u00f5 mang la\u00efi cho ba\u00efn nh\u00f6\u00f5ng gia\u00f9 tr\u00f2 v\u00f6\u00f4\u00eft th\u00f4\u00f8i gian. Ch\u00e6 tr\u00edch hay xu\u00f9c pha\u00efm ng\u00f6\u00f4\u00f8i kha\u00f9c kho\u00e2ng bao gi\u1edd la\u00f8m th\u00f6\u00f9c t\u00e6nh thay \u00f1o\u00e5i \u00f1\u00f6\u00f4\u00efc ho tr\u00f4\u00fb ne\u00e2n to\u00e1t h\u00f4n\u00ef, va\u00e4y ne\u00e2n ba\u00efn \u00f1\u00f6\u00f8ng bao gi\u00f4\u00f8 la\u00f8m the\u00e1! Co\u00f9 mo\u00e4t ca\u00e2u cha\u00e2m ngo\u00e2n co\u00e5 ra\u00e1t hay ma\u00f8 to\u00e2i \u00f1a\u00f5 da\u00f9n le\u00e2n ta\u00e1m g\u00f6\u00f4ng soi \u00f1e\u00e5 nga\u00f8y na\u00f8o cu\u00f5ng co\u00f9 the\u00e5 nh\u00ecn tha\u00e1y: \u201cTo\u00e2i ch\u00e6 so\u00e1ng tre\u00e2n the\u00e1 gian na\u00f8y co\u00f9 mo\u00e4t la\u00e0n, v\u00ec va\u00e4y ne\u00e1u co\u00f9 the\u00e5 la\u00f8m ba\u00e1t c\u00f6\u00f9 \u00f1ie\u00e0u to\u00e1t \u00f1e\u00efp na\u00f8o hay the\u00e5 hie\u00e4n lo\u00f8ng nha\u00e2n a\u00f9i, tri a\u00e2n cu\u00fba m\u00ecnh v\u00f4\u00f9i ba\u00e1t ky\u00f8 ai, to\u00e2i se\u00f5 th\u00f6\u00efc hie\u00e4n ngay kho\u00e2ng cha\u00e4m tre\u00e3, b\u00f4\u00fbi to\u00e2i bie\u00e1t m\u00ecnh se\u00f5 kho\u00e2ng so\u00e1ng \u00f1e\u00e1n la\u00e0n th\u00f6\u00f9 hai, hoa\u00ebc s\u00f4 m\u00ecnh kho\u00e2ng co\u00f8n c\u00f4 ho\u00e4i\u201d. Trie\u00e1t gia Emerson9 no\u00f9i: \u201cMo\u00efi ng\u00f6\u00f4\u00f8i to\u00e2i ga\u00ebp \u00f1e\u00e0u co\u00f9 nh\u00f6\u00f5ng \u00f1ie\u00e5m hay h\u00f4n to\u00e2i va\u00f8 to\u00e2i luo\u00e2n ho\u00efc \u00f1\u00f6\u00f4c \u00f1ie\u00e0u g\u00ed \u00f1o\u00f9 t\u00f6\u00f8 ho\u00ef\u201d. Mong ra\u00e8ng \u00f1ie\u00e0u na\u00f8y cu\u00f5ng \u00f1u\u00f9ng v\u00f4\u00f9i ba\u00efn va\u00f8 to\u00e2i. Chu\u00f9ng ta ha\u00f5y ng\u00f6\u00f8ng ngh\u00f3 \u00f1e\u00e1n nh\u00f6\u00f5ng tha\u00f8nh t\u00edch, mong muo\u00e1n cu\u00fba m\u00ecnh va\u00f8 th\u00f6\u00fb t\u00ecm hie\u00e5u nh\u00f6\u00f5ng \u00f1ie\u00e5m to\u00e1t cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c. Mo\u00efi ng\u00f6\u00f4\u00f8i se\u00f5 he\u00e1t s\u00f6\u00f9c ghi nha\u00e4n nh\u00f6\u00f5ng l\u00f4\u00f8i khen ng\u00f4\u00efi cu\u00fba ba\u00efn va\u00f8 luo\u00e2n co\u00f9 \u00f1o\u00e4ng l\u00f6\u00efc \u00f1e\u00e5 th\u00f6\u00efc hie\u00e4n nh\u00f6\u00f5ng \u00f1ie\u00e0u to\u00e1t \u00f1e\u00efp t\u00f6\u00f4ng t\u00f6\u00ef trong suo\u00e1t cuo\u00e4c \u00f1\u00f4\u00f8i ho\u00ef. Bie\u00e1t khen ng\u00f4\u00efi va\u00f8 ca\u00fbm \u00f4n nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i xung quanh mo\u00e4t ca\u00f9ch cha\u00e2n tha\u00f8nh ch\u00ednh la\u00f8 chie\u00e1c \u00f1u\u00f5a tha\u00e0n ta\u00efo ne\u00e2n t\u00ecnh tha\u00e2n a\u00f9i va\u00f8 nguo\u00e0n \u00f1o\u00e4ng vie\u00e2n tinh tha\u00e0n to l\u00f4\u00f9n. \u00d1o\u00f9 la\u00f8 nie\u00e0m vui ra\u00e8ng mo\u00e3i ng\u00f6\u00f4\u00f8i \u00f1ang \u00f1\u00f6\u00f4\u00efc quan ta\u00e2m, co\u00e2ng nha\u00e4n va\u00f8 ye\u00e2u th\u00f6\u00f4ng. Mo\u00e3i ng\u00f6\u00f4\u00f8i \u00f1\u00f6\u00f4\u00efc khen ng\u00f4\u00efi cha\u00e2n tha\u00f8nh se\u00f5 t\u00f6\u00ef nhie\u00e2n s\u00f6\u00fba \u00f1o\u00e5i nh\u00f6\u00f5ng t\u00ednh xa\u00e1u \u00f1e\u00e5 tr\u00f4\u00fb ne\u00e2n hoa\u00f8n thie\u00e4n h\u00f4n. 9 Ralph Waldo Emerson (1803 \u2013 1882): Trie\u00e1t gia, nha\u00f8 vie\u00e1t tie\u00e5u lua\u00e4n, nha\u00f8 th\u00f4 ng\u00f6\u00f4\u00f8i My\u00f5, cu\u00f5ng la\u00f8 ng\u00f6\u00f4\u00f8i \u00f1i \u00f1a\u00e0u phong tra\u00f8o t\u00f6\u00ef l\u00f6\u00efc ca\u00f9nh sinh va\u00f8 trie\u00e1t ly\u00f9 sie\u00e2u vie\u00e4t (transcendentalism).","NGUYE\u00c2N TA\u00c9C 2: THA\u00d8NH THA\u00c4T KHEN NG\u00d4\u00cfI VA\u00d8 BIE\u00c1T \u00d4N NG\u00d6\u00d4\u00d8I KHA\u00d9C.","3 AI LA\u00d8M \u00d1\u00d6\u00d4\u00cfC \u00d1IE\u00c0U D\u00d6\u00d4\u00d9I \u00d1A\u00c2Y, NG\u00d6\u00d4\u00d8I \u00d1O\u00d9 SE\u00d5 CO\u00d9 CA\u00db THE\u00c1 GI\u00d4\u00d9I To\u00e2i th\u00f6\u00f4\u00f8ng \u00f1i ca\u00e2u ca\u00f9 va\u00f8o mu\u00f8a he\u00f8. To\u00e2i ra\u00e1t th\u00edch a\u00ean kem va\u00f8 tra\u00f9i ca\u00e2y nh\u00f6ng ca\u00f9 la\u00efi th\u00edch a\u00ean giun. V\u00ec the\u00e1, khi \u00f1i ca\u00e2u, to\u00e2i kho\u00e2ng ngh\u00f3 \u00f1e\u00e1n mo\u00f9n khoa\u00f9i kha\u00e5u cu\u00fba m\u00ecnh ma\u00f8 ngh\u00f3 \u00f1e\u00e1n mo\u00f9n khoa\u00f9i kha\u00e5u cu\u00fba ca\u00f9. To\u00e2i kho\u00e2ng mo\u00f9c kem hoa\u00ebc tra\u00f9i ca\u00e2y va\u00f8o l\u00f6\u00f4\u00f5i ca\u00e2u ma\u00f8 la\u00f8 mo\u00e4t con giun hay mo\u00e4t con cha\u00e2u cha\u00e1u, treo mo\u00e0i tr\u00f6\u00f4\u00f9c ma\u00ebt con ca\u00f9 va\u00f8 no\u00f9i: \u201cNa\u00f8y, ca\u00f9, co\u00f9 pha\u00fbi ma\u00f8y th\u00edch ca\u00f9i na\u00f8y kho\u00e2ng?\u201d. \u00d6\u00d9ng x\u00f6\u00fb v\u00f4\u00f9i con ng\u00f6\u00f4\u00f8i cu\u00f5ng va\u00e4y. \u00d1a\u00e2y la\u00f8 \u00f1ie\u00e0u ma\u00f8 Lloyd George, v\u00f2 thu\u00fb t\u00f6\u00f4\u00f9ng v\u00f3 \u00f1a\u00efi cu\u00fba Anh trong The\u00e1 chie\u00e1n Th\u00f6\u00f9 I, \u00f1a\u00f5 la\u00f8m. Khi co\u00f9 ng\u00f6\u00f4\u00f8i ho\u00fbi la\u00f8m the\u00e1 na\u00f8o o\u00e2ng gi\u00f6\u00f5 v\u00f6\u00f5ng \u00f1\u00f6\u00f4\u00efc quye\u00e0n l\u00f6\u00efc trong khi nhie\u00e0u nha\u00f8 la\u00f5nh \u00f1a\u00efo th\u00f4\u00f8i chie\u00e1n \u00f4\u00fb ca\u00f9c n\u00f6\u00f4\u00f9c kha\u00f9c th\u00f6\u00f4\u00f8ng b\u00f2 la\u00f5ng que\u00e2n, o\u00e2ng \u00f1a\u00f9p s\u00f4\u00fb d\u00f3 o\u00e2ng la\u00f8m \u00f1\u00f6\u00f4\u00efc \u00f1ie\u00e0u \u00f1o\u00f9 la\u00f8 nh\u00f4\u00f8 mo\u00e4t \u00f1ie\u00e0u duy nha\u00e1t: Ho\u00efc \u00f1\u00f6\u00f4\u00efc ca\u00f9ch mo\u00f9c mo\u00e0i va\u00f8o l\u00f6\u00f4\u00f5i ca\u00e2u phu\u00f8 h\u00f4\u00efp v\u00f4\u00f9i t\u00f6\u00f8ng loa\u00efi ca\u00f9. Co\u00f9 the\u00e5 no\u00f9i, ca\u00f9ch duy nha\u00e1t \u00f1e\u00e5 ga\u00e2y a\u00fbnh h\u00f6\u00f4\u00fbng \u00f1e\u00e1n ng\u00f6\u00f4\u00f8i kha\u00f9c la\u00f8 no\u00f9i ve\u00e0 nh\u00f6\u00f5ng \u00f1ie\u00e0u ho\u00ef mong muo\u00e1n va\u00f8 h\u00f6\u00f4\u00f9ng da\u00e3n ho\u00ef la\u00f8m the\u00e1 na\u00f8o \u00f1e\u00e5 \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc \u00f1ie\u00e0u \u00f1o\u00f9. Ne\u00e1u muo\u00e1n ca\u00e4u con trai tuo\u00e5i m\u00f4\u00f9i l\u00f4\u00f9n cu\u00fba m\u00ecnh kho\u00e2ng hu\u00f9t thuo\u00e1c la\u00f9 th\u00ec ha\u00f5y no\u00f9i ve\u00e0 nh\u00f6\u00f5ng \u00f1ie\u00e0u ma\u00f8 no\u00f9 muo\u00e1n nghe, v\u00ed du\u00ef nh\u00f6 kha\u00fb na\u00eang no\u00f9 se\u00f5 kho\u00e2ng","t\u00ecm \u00f1\u00f6\u00f4\u00efc ba\u00efn ga\u00f9i do h\u00f4i th\u00f4\u00fb kho\u00e2ng th\u00f4m tho hay kho\u00e2ng gia\u00f8nh \u00f1\u00f6\u00f4\u00efc gia\u00fbi trong tra\u00e4n bo\u00f9ng \u00f1a\u00f9 sa\u00e9p t\u00f4\u00f9i do s\u00f6\u00f9c kho\u00fbe ke\u00f9m v\u00ec hu\u00f9t thuo\u00e1c la\u00f9! Co\u00f9 mo\u00e4t th\u00f6\u00efc te\u00e1 \u00f1a\u00f5 \u00f1\u00f6\u00f4\u00efc khoa ho\u00efc kie\u00e5m ch\u00f6\u00f9ng la\u00f8 ngay ca\u00fb ca\u00f9c con va\u00e4t cu\u00f5ng muo\u00e1n \u00f1\u00f6\u00f4\u00efc \u00f1o\u00e1i x\u00f6\u00fb nh\u00f6 the\u00e1. Chuye\u00e4n ke\u00e5 ra\u00e8ng mo\u00e4t ho\u00e2m, hai cha con trie\u00e1t gia Ralph Waldo Emerson muo\u00e1n \u00f1\u00f6a mo\u00e4t con be\u00e2 va\u00f8o chuo\u00e0ng. Nh\u00f6ng ho\u00ef pha\u00efm pha\u00fbi mo\u00e4t lo\u00e3i tho\u00e2ng th\u00f6\u00f4\u00f8ng la\u00f8 ch\u00e6 ngh\u00f3 t\u00f4\u00f9i \u00f1ie\u00e0u m\u00ecnh muo\u00e1n. The\u00e1 la\u00f8 Emerson va\u00f8 con trai, ke\u00fb \u00f1a\u00e5y, ng\u00f6\u00f4\u00f8i lo\u00e2i con be\u00e2. Nh\u00f6ng con be\u00e2 cu\u00f5ng ch\u00e6 la\u00f8m theo nh\u00f6\u00f5ng g\u00ec no\u00f9 muo\u00e1n: c\u00f6\u00f9 \u00f1\u00f6\u00f9ng da\u00efng cha\u00e2n ra va\u00f8 kie\u00e2n quye\u00e1t kho\u00e2ng nhu\u00f9c nh\u00edch. Co\u00e2 ga\u00f9i giu\u00f9p vie\u00e4c cho gia \u00f1\u00ecnh Emerson nh\u00ecn tha\u00e1y t\u00ecnh ca\u00fbnh \u00f1o\u00f9. Co\u00e2 kho\u00e2ng bie\u00e1t la\u00f8m th\u00f4 hay vie\u00e1t tie\u00e5u lua\u00e4n, nh\u00f6ng co\u00e2 hie\u00e5u ta\u00e2m ly\u00f9 loa\u00f8i va\u00e4t h\u00f4n nha\u00f8 trie\u00e1t ho\u00efc Emerson. Co\u00e2 \u00f1\u00f6a ngo\u00f9n tay va\u00f8o mo\u00f5m con be\u00e2 cho no\u00f9 mu\u00f9t nh\u00f6 bu\u00f9 me\u00ef, ro\u00e0i t\u00f6\u00f8 t\u00f6\u00f8 vo\u00e3 ve\u00e0 no\u00f9 va\u00f8o chuo\u00e0ng. T\u00f6\u00f8 nga\u00f8y ba\u00efn cha\u00f8o \u00f1\u00f4\u00f8i, mo\u00efi ha\u00f8nh \u00f1o\u00e4ng ba\u00efn th\u00f6\u00efc hie\u00e4n \u00f1e\u00e0u la\u00f8 v\u00ec ba\u00efn muo\u00e1n mo\u00e4t \u00f1ie\u00e0u g\u00ec \u00f1o\u00f9. Ta\u00efi sao ba\u00efn la\u00efi \u00f1o\u00f9ng go\u00f9p tie\u00e0n cho ca\u00f9c ho\u00e4i t\u00f6\u00f8 thie\u00e4n? B\u00f4\u00fbi v\u00ec ba\u00efn muo\u00e1n go\u00f9p pha\u00e0n chia se\u00fb giu\u00f9p \u00f1\u00f4\u00f5 nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i b\u00f2 th\u00f6\u00f4ng ta\u00e4t hay ba\u00e1t ha\u00efnh h\u00f4n ba\u00efn. Va\u00f8 v\u00ec ba\u00efn th\u00f6\u00efc s\u00f6\u00ef muo\u00e1n la\u00f8m mo\u00e4t \u00f1ie\u00e0u to\u00e1t, vo\u00e2 t\u00f6 va\u00f8 tha\u00f9nh thie\u00e4n v\u00ec t\u00ecnh th\u00f6\u00f4ng ye\u00e2u. Ne\u00e1u nh\u00f6 lo\u00f8ng mong muo\u00e1n ca\u00fbm gia\u00f9c na\u00f8y kho\u00e2ng ma\u00efnh h\u00f4n nie\u00e0m khao kha\u00f9t co\u00f9 nhie\u00e0u tie\u00e0n, ba\u00efn se\u00f5 kho\u00e2ng bao gi\u00f4\u00f8 la\u00f8m t\u00f6\u00f8 thie\u00e4n \u00f1\u00f6\u00f4\u00efc. D\u00f3 nhie\u00e2n, ba\u00efn co\u00f9 the\u00e5 \u00f1o\u00f9ng go\u00f9p b\u00f4\u00fbi v\u00ec ba\u00efn ca\u00fbm tha\u00e1y xa\u00e1u ho\u00e5 ne\u00e1u t\u00f6\u00f8 cho\u00e1i, hay b\u00f4\u00fbi v\u00ec mo\u00e4t ng\u00f6\u00f4\u00f8i quen ye\u00e2u ca\u00e0u ba\u00efn la\u00f8m the\u00e1. Du\u00f8 theo kie\u00e5u na\u00f8o th\u00ec cu\u00f5ng co\u00f9 mo\u00e4t \u00f1ie\u00e0u cha\u00e9c cha\u00e9n: Ba\u00efn \u00f1o\u00f9ng go\u00f9p b\u00f4\u00fbi v\u00ec ba\u00efn mong muo\u00e1n co\u00f9 \u00f1\u00f6\u00f4\u00efc mo\u00e4t \u00f1ie\u00e0u g\u00ec \u00f1o\u00f9.","Harry A. Overstreet, trong ta\u00f9c pha\u00e5m A\u00dbnh h\u00f6\u00f4\u00fbng Ha\u00f8nh vi Con ng\u00f6\u00f4\u00f8i (Influencing Human Behavior), \u00f1a\u00f5 vie\u00e1t: \u201cMo\u00efi ha\u00f8nh vi \u00f1e\u00e0u na\u00fby sinh t\u00f6\u00f8 cho\u00e3 chu\u00f9ng ta ca\u00ean ba\u00fbn muo\u00e1n \u00f1ie\u00e0u g\u00ec. L\u00f4\u00f8i khuye\u00e2n hay nha\u00e1t da\u00f8nh cho nh\u00f6\u00f5ng ai muo\u00e1n thuye\u00e1t phu\u00efc ng\u00f6\u00f4\u00f8i kha\u00f9c, du\u00f8 la\u00f8 trong kinh doanh, trong gia \u00f1\u00ecnh, tr\u00f6\u00f4\u00f8ng ho\u00efc, hay ch\u00ednh tr\u00f6\u00f4\u00f8ng, \u00f1o\u00f9 la\u00f8: Tr\u00f6\u00f4\u00f9c he\u00e1t, ha\u00f5y kh\u00f4i g\u00f4\u00efi \u00f4\u00fb ng\u00f6\u00f4\u00f8i m\u00ecnh muo\u00e1n a\u00fbnh h\u00f6\u00f4\u00fbng mo\u00e4t y\u00f9 muo\u00e1n thie\u00e1t tha. Ai la\u00f8m \u00f1\u00f6\u00f4\u00efc nh\u00f6 the\u00e1 se\u00f5 co\u00f9 ca\u00fb the\u00e1 gi\u00f4\u00f9i theo m\u00ecnh va\u00f8 se\u00f5 kho\u00e2ng bao gi\u00f4\u00f8 b\u00f2 co\u00e2 \u00f1o\u00e4c. Andrew Carnegie, mo\u00e4t ng\u00f6\u00f4\u00f8i Scotland nghe\u00f8o kho\u00e5, ch\u00e6 co\u00f9 bo\u00e1n na\u00eam ngo\u00e0i ghe\u00e1 nha\u00f8 tr\u00f6\u00f4\u00f8ng, nh\u00f6ng \u00f1a\u00f5 s\u00f4\u00f9m ho\u00efc \u00f1\u00f6\u00f4\u00efc \u00f4\u00fb tr\u00f6\u00f4\u00f8ng \u00f1\u00f4\u00f8i ca\u00f9ch duy nha\u00e1t co\u00f9 the\u00e5 ga\u00e2y a\u00fbnh h\u00f6\u00f4\u00fbng \u00f1e\u00e1n ha\u00f8nh vi cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c. \u00d1o\u00f9 la\u00f8: No\u00f9i theo ca\u00f9ch ng\u00f6\u00f4\u00f8i kha\u00f9c muo\u00e1n nghe. O\u00c2ng \u00f1a\u00f5 ba\u00e9t \u00f1a\u00e0u co\u00e2ng vie\u00e4c v\u00f4\u00f9i hai xu mo\u00e3i gi\u00f4\u00f8 \u00f1e\u00e5 sau na\u00f8y co\u00f9 the\u00e5 \u00f1o\u00f9ng go\u00f9p 365 trie\u00e4u \u00f1o\u00e2-la cho ca\u00f9c to\u00e5 ch\u00f6\u00f9c t\u00f6\u00f8 thie\u00e4n. Hai cha\u00f9u trai cu\u00fba Carnegie \u00f1ang ho\u00efc \u00f4\u00fb Yale luo\u00e2n cho ra\u00e8ng chu\u00f9ng ba\u00e4n \u00f1e\u00e1n no\u00e3i que\u00e2n vie\u00e1t th\u00f6 ve\u00e0 nha\u00f8. Chu\u00f9ng cha\u00fang ma\u00fby may chu\u00f9 y\u00f9 \u00f1e\u00e1n nh\u00f6\u00f5ng b\u00f6\u00f9c th\u00f6 tha thie\u00e1t cu\u00fba me\u00ef, khie\u00e1n me\u00ef chu\u00f9ng lo la\u00e9ng \u00f1e\u00e1n pha\u00f9t o\u00e1m. Carnegie \u00f1a\u00f9nh cuo\u00e4c mo\u00e4t tra\u00eam \u00f1o\u00e2-la ra\u00e8ng o\u00e2ng co\u00f9 the\u00e5 la\u00f8m cho hai \u00f1\u00f6\u00f9a cha\u00f9u tra\u00fb l\u00f4\u00f8i ngay la\u00e4p t\u00f6\u00f9c ma\u00f8 tha\u00e4m ch\u00ed kho\u00e2ng ca\u00e0n pha\u00fbi ye\u00e2u ca\u00e0u mo\u00e4t l\u00f4\u00f8i na\u00f8o. O\u00c2ng vie\u00e1t cho hai cha\u00f9u mo\u00e4t b\u00f6\u00f9c th\u00f6 tha\u00eam ho\u00fbi, cuo\u00e1i th\u00f6 no\u00f9i ra\u00e8ng o\u00e2ng co\u00f9 g\u00f6\u00fbi cho mo\u00e3i \u00f1\u00f6\u00f9a mo\u00e4t t\u00f4\u00f8 na\u00eam \u00f1o\u00e2-la. Nh\u00f6ng o\u00e2ng gia\u00fb v\u00f4\u00f8 que\u00e2n kho\u00e2ng bo\u00fb tie\u00e0n va\u00f8o phong b\u00ec. Va\u00f8 \u00f1u\u00f9ng nh\u00f6 o\u00e2ng tie\u00e2n \u00f1oa\u00f9n. Th\u00f6 tra\u00fb l\u00f4\u00f8i \u00f1e\u00e1n ngay la\u00e4p t\u00f6\u00f9c: \u201cChu\u00f9 Andrew tha\u00e2n me\u00e1n\u2026\u201d. To\u00e2i \u00f1oan cha\u00e9c la\u00f8 ba\u00efn co\u00f9 the\u00e5 t\u00f6\u00ef m\u00ecnh \u00f1oa\u00f9n ra pha\u00e0n co\u00f8n la\u00efi cu\u00fba b\u00f6\u00f9c th\u00f6. Mo\u00e4t v\u00ed du\u00ef kha\u00f9c ve\u00e0 ca\u00f9ch thuye\u00e1t phu\u00efc la\u00f8 ca\u00e2u chuye\u00e4n cu\u00fba Stan Novak \u00f4\u00fb Cleveland, Ohio. Buo\u00e5i chie\u00e0u no\u00ef, Stan \u00f1i la\u00f8m ve\u00e0 va\u00f8 tha\u00e1y \u00f1\u00f6\u00f9a con trai u\u00f9t","te\u00e2n Tim \u00f1ang ga\u00f8o kho\u00f9c trong pho\u00f8ng kha\u00f9ch. Ca\u00e4u be\u00f9 kho\u00e2ng muo\u00e1n \u00f1e\u00e1n tr\u00f6\u00f4\u00f8ng ma\u00e3u gia\u00f9o va\u00f8o nga\u00f8y mai. Thay v\u00ec pha\u00fbn \u00f6\u00f9ng nh\u00f6 b\u00ecnh th\u00f6\u00f4\u00f8ng la\u00f8 \u00f1uo\u00e5i tha\u00e8ng be\u00f9 ra kho\u00fbi pho\u00f8ng va\u00f8 buo\u00e4c no\u00f9 h\u00f6\u00f9a pha\u00fbi \u00f1i ho\u00efc, Stan b\u00ecnh t\u00f3nh ngo\u00e0i xuo\u00e1ng va\u00f8 suy ngh\u00f3: \u201cNe\u00e1u m\u00ecnh la\u00f8 Tim, ta\u00efi sao m\u00ecnh la\u00efi t\u00f6\u00f9c to\u00e1i chuye\u00e4n \u00f1e\u00e1n tr\u00f6\u00f4\u00f8ng ma\u00e3u gia\u00f9o? Cha\u00e9c la\u00f8 v\u00ec \u00f4\u00fb tr\u00f6\u00f4\u00f8ng cha\u00fang co\u00f9 g\u00ec hay ma\u00f8 bo\u00e1 me\u00ef la\u00efi kho\u00e2ng cho m\u00ecnh \u00f1\u00f6\u00f4\u00efc \u00f4\u00fb nha\u00f8 ch\u00f4i\u201d. The\u00e1 la\u00f8 sau \u00f1o\u00f9, hai v\u00f4\u00ef cho\u00e0ng anh la\u00e4p ra mo\u00e4t danh sa\u00f9ch mo\u00efi tro\u00f8 ch\u00f4i thu\u00f9 v\u00f2 ma\u00f8 Tim se\u00f5 \u00f1\u00f6\u00f4\u00efc tham gia \u00f4\u00fb tr\u00f6\u00f4\u00f8ng ma\u00e3u gia\u00f9o nh\u00f6 ve\u00f5 t\u00f6\u00ef do ba\u00e8ng \u00f1a\u00e0u ngo\u00f9n tay, mu\u00f9a ha\u00f9t, ch\u00f4i v\u00f4\u00f9i nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i ba\u00efn m\u00f4\u00f9i. The\u00e1 ro\u00e0i, ho\u00ef th\u00f6\u00efc hie\u00e4n ca\u00f9c tro\u00f8 ch\u00f4i \u00f1o\u00f9 ngay tr\u00f6\u00f4\u00f9c ma\u00ebt tha\u00e8ng be\u00f9. Tha\u00e1y ha\u00e1p da\u00e3n, anh trai cu\u00fba Tim la\u00f8 Bob nha\u00e4p cuo\u00e4c tr\u00f6\u00f4\u00f9c. Cha\u00fang ma\u00e1y cho\u00e1c, Tim cu\u00f5ng tham gia. \u201cO\u00c0, kho\u00e2ng \u00f1a\u00e2u! Con pha\u00fbi \u00f1e\u00e1n tr\u00f6\u00f4\u00f8ng ma\u00e3u gia\u00f9o tr\u00f6\u00f4\u00f9c \u00f1e\u00e5 ho\u00efc ca\u00f9ch ve\u00f5 ba\u00e8ng m\u00f6\u00f4\u00f8i \u00f1a\u00e0u ngo\u00f9n tay\u201d. V\u00f4\u00f9i ta\u00e1t ca\u00fb s\u00f6\u00ef ha\u00eang ha\u00f9i, ng\u00f6\u00f4\u00f8i cha \u00f1o\u00efc toa\u00f8n bo\u00e4 danh sa\u00f9ch nh\u00f6\u00f5ng tro\u00f8 vui ch\u00f4i \u00f4\u00fb tr\u00f6\u00f4\u00f8ng theo ca\u00f9ch ma\u00f8 ca\u00e4u be\u00f9 hie\u00e5u \u00f1\u00f6\u00f4\u00efc, ke\u00e5 cho ca\u00e4u nghe mo\u00efi \u00f1ie\u00e0u thu\u00f9 v\u00f2 \u00f4\u00fb tr\u00f6\u00f4\u00f8ng ma\u00e3u gia\u00f9o. Sa\u00f9ng ho\u00e2m sau, Stan ng\u00f4\u00f5 nga\u00f8ng khi tha\u00e1y Tim \u00f1ang ngo\u00e0i ngu\u00fb say tre\u00e2n chie\u00e1c ghe\u00e1 \u00f4\u00fb pho\u00f8ng kha\u00f9ch v\u00ec \u00f1a\u00f5 th\u00f6\u00f9c da\u00e4y t\u00f6\u00f8 ra\u00e1t s\u00f4\u00f9m \u00f1e\u00e5 \u00f1\u00f4\u00efi bo\u00e1 \u00f1\u00f6a \u00f1e\u00e1n tr\u00f6\u00f4\u00f8ng. Tim no\u00f9i v\u00f4\u00f9i cha: \u201cB\u00f4\u00fbi v\u00ec con kho\u00e2ng muo\u00e1n \u00f1e\u00e1n tr\u00f6\u00f4\u00f8ng muo\u00e4n\u201d. S\u00f6\u00ef ha\u00eang ha\u00f9i cu\u00fba cha me\u00ef va\u00f8 anh trai \u00f1a\u00f5 la\u00f8m na\u00fby sinh \u00f4\u00fb Tim s\u00f6\u00ef khao kha\u00f9t \u00f1e\u00e1n tr\u00f6\u00f4\u00f8ng, trong khi bao nhie\u00e2u l\u00f4\u00f8i khuye\u00e2n ba\u00fbo hay do\u00efa na\u00eft \u00f1e\u00e0u vo\u00e2 \u00edch. Ne\u00e1u la\u00e0n sau, ba\u00efn muo\u00e1n thuye\u00e1t phu\u00efc ai \u00f1o\u00f9 la\u00f8m vie\u00e4c g\u00ec th\u00ec tr\u00f6\u00f4\u00f9c khi la\u00f8m \u00f1ie\u00e0u \u00f1o\u00f9, ba\u00efn ha\u00f5y t\u00f6\u00ef ho\u00fbi m\u00ecnh: \u201cTo\u00e2i co\u00f9 the\u00e5 la\u00f8m g\u00ec \u00f1e\u00e5 ng\u00f6\u00f4\u00f8i \u00f1o\u00f9 t\u00f6\u00ef nguye\u00e4n la\u00f8m \u00f1ie\u00e0u na\u00f8y?\u201d.","To\u00e2i th\u00f6\u00f4\u00f8ng thue\u00e2 theo mu\u00f8a mo\u00e4t kha\u00f9n pho\u00f8ng l\u00f4\u00f9n ta\u00efi mo\u00e4t kha\u00f9ch sa\u00efn \u00f4\u00fb New York (khoa\u00fbng 20 buo\u00e5i to\u00e1i mo\u00e3i mu\u00f8a) \u00f1e\u00e5 to\u00e5 ch\u00f6\u00f9c ca\u00f9c cuo\u00e4c die\u00e3n thuye\u00e1t. Ga\u00e0n \u00f1e\u00e1n nga\u00f8y khai ma\u00efc, ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 kha\u00f9ch sa\u00efn \u00f1o\u00e4t ngo\u00e4t ba\u00f9o tin ra\u00e8ng tie\u00e0n thue\u00e2 \u00f1\u00f4\u00eft na\u00f8y ta\u00eang ga\u00e1p ba la\u00e0n so v\u00f4\u00f9i tr\u00f6\u00f4\u00f9c. Lu\u00f9c \u00f1o\u00f9, toa\u00f8n bo\u00e4 th\u00f6 m\u00f4\u00f8i \u00f1a\u00f5 \u00f1\u00f6\u00f4\u00efc g\u00f6\u00fbi \u00f1i. D\u00f3 nhie\u00e2n, to\u00e2i kho\u00e2ng muo\u00e1n tra\u00fb the\u00e2m tie\u00e0n, nh\u00f6ng no\u00f9i v\u00f4\u00f9i kha\u00f9ch sa\u00efn ve\u00e0 nh\u00f6\u00f5ng \u00f1ie\u00e0u to\u00e2i muo\u00e1n th\u00ec co\u00f9 \u00edch l\u00f4\u00efi g\u00ec? Ho\u00ef ch\u00e6 quan ta\u00e2m \u00f1e\u00e1n \u00f1ie\u00e0u ho\u00ef muo\u00e1n. Hai nga\u00f8y sau to\u00e2i quye\u00e1t \u00f1\u00f2nh \u00f1e\u00e1n ga\u00ebp ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 va\u00f8 no\u00f9i: \u201cTo\u00e2i ra\u00e1t ba\u00e1t ng\u00f4\u00f8 khi nha\u00e4n \u00f1\u00f6\u00f4\u00efc b\u00f6\u00f9c th\u00f6 cu\u00fba o\u00e2ng nh\u00f6ng to\u00e2i kho\u00e2ng he\u00e0 tra\u00f9ch o\u00e2ng. Ne\u00e1u \u00f4\u00fb va\u00f8o c\u00f6\u00f4ng v\u00f2 cu\u00fba o\u00e2ng, co\u00f9 le\u00f5 to\u00e2i cu\u00f5ng la\u00f8m t\u00f6\u00f4ng t\u00f6\u00ef. Tra\u00f9ch nhie\u00e4m cu\u00fba ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 kha\u00f9ch sa\u00efn la\u00f8 pha\u00fbi \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc l\u00f4\u00efi nhua\u00e4n ba\u00e8ng mo\u00efi ca\u00f9ch. Ne\u00e1u o\u00e2ng kho\u00e2ng la\u00f8m the\u00e1, o\u00e2ng se\u00f5 b\u00f2 \u00f1uo\u00e5i vie\u00e4c. To\u00e2i hoa\u00f8n toa\u00f8n tho\u00e2ng ca\u00fbm v\u00f4\u00f9i o\u00e2ng. Va\u00e4y ba\u00e2y gi\u00f4\u00f8, chu\u00f9ng ta ha\u00f5y cu\u00f8ng th\u00f6\u00fb pha\u00e2n t\u00edch nh\u00f6\u00f5ng ca\u00f9i \u00f1\u00f6\u00f4\u00efc va\u00f8 nh\u00f6\u00f5ng ca\u00f9i ma\u00e1t co\u00f9 the\u00e5 xa\u00fby ra ne\u00e1u o\u00e2ng ta\u00eang tie\u00e0n thue\u00e2 \u00f1\u00f4\u00eft na\u00f8y nhe\u00f9!\u201d Sau \u00f1o\u00f9, to\u00e2i la\u00e1y ra mo\u00e4t t\u00f4\u00f8 gia\u00e1y, va\u00efch mo\u00e4t \u00f1\u00f6\u00f4\u00f8ng \u00f4\u00fb gi\u00f6\u00f5a, be\u00e2n na\u00f8y ghi \u201c\u00d1\u00f6\u00f4\u00efc\u201d va\u00f8 be\u00e2n kia la\u00f8 \u201cMa\u00e1t\u201d. D\u00f6\u00f4\u00f9i mu\u00efc \u201c\u00d1\u00f6\u00f4\u00efc\u201d to\u00e2i m\u00f4\u00fb ngoa\u00ebc va\u00f8 vie\u00e1t do\u00f8ng ch\u00f6\u00f5 \u201cne\u00e1u kha\u00f9n pho\u00f8ng co\u00f8n tro\u00e1ng\u201d. Sau \u00f1o\u00f9 to\u00e2i tie\u00e1p tu\u00efc: \u201cO\u00c2ng se\u00f5 \u00f1\u00f6\u00f4\u00efc thua\u00e4n l\u00f4\u00efi la\u00f8 co\u00f9 pho\u00f8ng cho thue\u00e2 khie\u00e2u vu\u00f5 hay to\u00e5 ch\u00f6\u00f9c s\u00f6\u00ef kie\u00e4n. \u00d1a\u00e2y la\u00f8 mo\u00e4t thua\u00e4n l\u00f4\u00efi to l\u00f4\u00f9n \u00f1em \u00f1e\u00e1n cho o\u00e2ng nhie\u00e0u tie\u00e0n h\u00f4n so v\u00f4\u00f9i cho thue\u00e2 pho\u00f8ng la\u00f8m ho\u00e4i ngh\u00f2. Ne\u00e1u nh\u00f6 to\u00e2i chie\u00e1m kha\u00f9n pho\u00f8ng suo\u00e1t 20 \u00f1e\u00e2m trong th\u00f4\u00f8i gian cao \u00f1ie\u00e5m trong mu\u00f8a th\u00ec cha\u00e9c cha\u00e9n o\u00e2ng se\u00f5 pha\u00fbi ch\u00f2u nhie\u00e0u thie\u00e4t tho\u00f8i\u201d. \u201cBe\u00e2n ca\u00efnh \u00f1o\u00f9, cu\u00f5ng co\u00f9 mo\u00e4t va\u00f8i \u00f1ie\u00e0u ba\u00e1t l\u00f4\u00efi. Tr\u00f6\u00f4\u00f9c he\u00e1t, o\u00e2ng cha\u00fang ta\u00eang \u00f1\u00f6\u00f4\u00efc thu nha\u00e4p t\u00f6\u00f8 to\u00e2i, tra\u00f9i la\u00efi co\u00f8n b\u00f2 ma\u00e1t \u00f1i, v\u00ec n\u1ebfu ph\u1ea3i tra\u00fb so\u00e1 tie\u00e0n thue\u00e2 cao nh\u00f6 va\u00e4y to\u00e2i \u00f1a\u00f8nh pha\u00fbi to\u00e5 ch\u00f6\u00f9c ho\u00e4i ngh\u00f2 \u00f4\u00fb mo\u00e4t n\u00f4i kha\u00f9c. La\u00efi co\u00f8n","mo\u00e4t thie\u00e4t ha\u00efi n\u00f6\u00f5a cho o\u00e2ng. Nh\u00f6\u00f5ng ba\u00f8i die\u00e3n thuye\u00e1t cu\u00fba to\u00e2i se\u00f5 thu hu\u00f9t nhie\u00e0u ng\u00f6\u00f4\u00f8i thuo\u00e4c gi\u00f4\u00f9i th\u00f6\u00f4\u00efng l\u00f6u va\u00f8 tr\u00ed th\u00f6\u00f9c \u00f1e\u00e1n kha\u00f9ch sa\u00efn na\u00f8y. \u00d1a\u00e2y se\u00f5 la\u00f8 l\u00f4\u00f8i qua\u00fbng ca\u00f9o ra\u00e1t to\u00e1t cho kha\u00f9ch sa\u00efn cu\u00fba o\u00e2ng. Ne\u00e1u o\u00e2ng tra\u00fb na\u00eam nga\u00f8n \u00f1o\u00e2-la \u00f1e\u00e5 qua\u00fbng ca\u00f9o tre\u00e2n ba\u00f9o, o\u00e2ng va\u00e3n kho\u00e2ng the\u00e5 thu hu\u00f9t \u00f1\u00f6\u00f4\u00efc nhie\u00e0u kha\u00f9ch ha\u00f8ng cha\u00e1t l\u00f6\u00f4\u00efng nh\u00f6 the\u00e1 \u00f1e\u00e1n kha\u00f9ch sa\u00efn cu\u00fba o\u00e2ng. Nh\u00f6 va\u00e4y ne\u00e1u kho\u00e2ng co\u00f9 nh\u00f6\u00f5ng ba\u00f8i die\u00e3n thuye\u00e1t cu\u00fba to\u00e2i th\u00ec kha\u00f9ch sa\u00efn b\u00f2 thie\u00e4t tho\u00f8i nhie\u00e0u\u201d. V\u00f6\u00f8a no\u00f9i, to\u00e2i v\u00f6\u00f8a vie\u00e1t hai \u00f1ie\u00e0u a\u00e1y d\u00f6\u00f4\u00f9i mu\u00efc \u201cMa\u00e1t\u201d va\u00f8 trao t\u00f4\u00f8 gia\u00e1y cho o\u00e2ng qua\u00fbn ly\u00f9, ro\u00e0i ba\u00fbo: \u201cMong o\u00e2ng suy xe\u00f9t ky\u00f5 nh\u00f6\u00f5ng \u00f1ie\u00e0u l\u00f4\u00efi ha\u00efi na\u00f8y ro\u00e0i cho to\u00e2i quye\u00e1t \u00f1\u00f2nh cuo\u00e1i cu\u00f8ng\u201d. Ho\u00e2m sau, to\u00e2i nha\u00e4n \u00f1\u00f6\u00f4\u00efc b\u00f6\u00f9c th\u00f6 ba\u00f9o ra\u00e8ng tie\u00e0n thue\u00e2 cu\u00fba to\u00e2i ch\u00e6 ta\u00eang 50% ch\u00f6\u00f9 kho\u00e2ng pha\u00fbi la\u00f8 300%. Th\u00f6\u00efc s\u00f6\u00ef, co\u00f9 \u00f1\u00f6\u00f4\u00efc vie\u00e4c gia\u00fbm gia\u00f9 na\u00f8y kho\u00e2ng pha\u00fbi do to\u00e2i no\u00f9i ve\u00e0 \u00f1ie\u00e0u m\u00ecnh mong muo\u00e1n ma\u00f8 ch\u00e6 no\u00f9i ve\u00e0 \u00f1ie\u00e0u o\u00e2ng qua\u00fbn ly\u00f9 kha\u00f9ch sa\u00efn muo\u00e1n va\u00f8 ca\u00f9ch \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc \u00f1ie\u00e0u mong muo\u00e1n \u00f1o\u00f9 nh\u00f6 the\u00e1 na\u00f8o. Henry Ford10 no\u00f9i: \u201cNe\u00e1u nh\u00f6 co\u00f9 mo\u00e4t b\u00ed quye\u00e1t na\u00f8o \u00f1e\u00e5 tha\u00f8nh co\u00e2ng, th\u00ec no\u00f9 na\u00e8m \u00f4\u00fb kha\u00fb na\u00eang hie\u00e5u va\u00f8 tho\u00e2ng ca\u00fbm v\u00f4\u00f9i quan \u00f1ie\u00e5m cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c va\u00f8 nh\u00ecn s\u00f6\u00ef vie\u00e4c theo go\u00f9c \u00f1o\u00e4 cu\u00fba ng\u00f6\u00f4\u00f8i a\u00e1y cu\u00f5ng nh\u00f6 theo go\u00f9c \u00f1o\u00e4 cu\u00fba ch\u00ednh m\u00ecnh\u201d. \u00d1a\u00e2y la\u00f8 l\u00f4\u00f8i khuye\u00e2n kinh \u00f1ie\u00e5n nha\u00e1t t\u00f6\u00f8 x\u00f6a \u00f1e\u00e1n nay trong nghe\u00e4 thua\u00e4t \u00f1o\u00e1i nha\u00e2n x\u00f6\u00fb the\u00e1. Mo\u00e4t cha\u00e2n ly\u00f9 \u00f1\u00f4n gia\u00fbn va\u00f8 hie\u00e5n nhie\u00e2n ma\u00f8 ba\u00e1t ky\u00f8 ai cu\u00f5ng bie\u00e1t. The\u00e1 nh\u00f6ng, 90% con ng\u00f6\u00f4\u00f8i tre\u00e2n tra\u00f9i \u00f1a\u00e1t na\u00f8y la\u00efi que\u00e2n du\u00f8ng no\u00f9 trong suo\u00e1t 90% th\u00f4\u00f8i gian so\u00e1ng cu\u00fba m\u00ecnh. Ha\u00f5y xem nh\u00f6\u00f5ng b\u00f6\u00f9c th\u00f6 \u00f1\u00f6\u00f4\u00efc chuye\u00e5n \u00f1e\u00e1n ba\u00f8n vie\u00e1t cu\u00fba ba\u00efn va\u00f8o sa\u00f9ng mai, ba\u00efn se\u00f5 tha\u00e1y ha\u00e0u he\u00e1t \u00f1e\u00e0u vi pha\u00efm nguye\u00e2n ta\u00e9c quan tro\u00efng a\u00e1y. 10 Henry Ford (1863 - 1947 ): Nha\u00f8 sa\u00f9ng la\u00e4p ha\u00f5ng o\u00e2 to\u00e2 Ford cu\u00fba My\u00f5, ng\u00f6\u00f4\u00f8i pha\u00f9t minh va\u00f8 a\u00f9p du\u00efng ph\u00f6\u00f4ng pha\u00f9p da\u00e2y chuye\u00e0n sa\u00fbn xua\u00e1t.","Chu\u00f9ng ta se\u00f5 cu\u00f8ng th\u00f6\u00fb \u00f1o\u00efc va\u00f8 pha\u00e2n t\u00edch b\u00f6\u00f9c th\u00f6 cu\u00fba gia\u00f9m \u00f1o\u00e1c bo\u00e4 pha\u00e4n truye\u00e0n tho\u00e2ng cu\u00fba mo\u00e4t co\u00e2ng ty qua\u00fbng ca\u00f9o co\u00f9 chi nha\u00f9nh tre\u00e2n toa\u00f8n quo\u00e1c g\u00f6\u00fbi cho nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 ca\u00f9c tra\u00efm pha\u00f9t thanh \u00f1\u00f2a ph\u00f6\u00f4ng (trong ngoa\u00ebc \u00f1\u00f4n la\u00f8 pha\u00fbn \u00f6\u00f9ng gia\u00fb \u00f1\u00f2nh cu\u00fba chu\u00f9ng ta khi \u00f1o\u00efc t\u00f6\u00f8ng \u00f1oa\u00efn). K\u00ednh g\u00f6\u00fbi o\u00e2ng John Blank Blankville, Indiana O\u00c2ng Blank tha\u00e2n me\u00e1n! Co\u00e2ng ty ------- luo\u00e2n mong muo\u00e1n duy tr\u00ec v\u00f2 tr\u00ed \u00f1\u00f6\u00f9ng \u00f1a\u00e0u nga\u00f8nh qua\u00fbng ca\u00f9o \u00f4\u00fb l\u00f3nh v\u00f6\u00efc truye\u00e0n thanh. (Ai ca\u00e0n bie\u00e1t co\u00e2ng ty o\u00e2ng muo\u00e1n g\u00ec? To\u00e2i lo vie\u00e4c cu\u00fba to\u00e2i co\u00f8n ch\u00f6a xong. Nga\u00e2n ha\u00f8ng \u00f1o\u00f8i t\u00f2ch thu nha\u00f8 to\u00e2i \u00f1e\u00e5 xie\u00e1t n\u00f4\u00ef, sa\u00e2u bo\u00ef \u00f1ang a\u00ean tru\u00efi \u00f1a\u00f9m rau qua\u00fb, ch\u00f6\u00f9ng khoa\u00f9n ho\u00e2m qua la\u00efi su\u00eft gia\u00f9. To\u00e2i la\u00efi v\u00f6\u00f8a b\u00f2 ma\u00e1t 85% gia\u00f9 tr\u00f2 co\u00e5 phie\u00e1u sa\u00f9ng nay, kho\u00e2ng \u00f1\u00f6\u00f4\u00efc m\u00f4\u00f8i \u00f1e\u00e1n cuo\u00e4c khie\u00e2u vu\u00f5 ta\u00efi nha\u00f8 Jone to\u00e1i qua. Ba\u00f9c s\u00f3 ba\u00fbo to\u00e2i b\u00f2 cao huye\u00e1t a\u00f9p, b\u00f2 suy su\u00efp tha\u00e0n kinh va\u00f8 to\u00f9c co\u00f9 ga\u00f8u. \u00d1a\u00f5 qua\u00f9 \u0111\u1ee7 ro\u00e0i, va\u00e4y ma\u00f8 sa\u00f9ng nay co\u00f8n b\u00f2 tha\u00e8ng nho\u00f9c na\u00f8o \u00f1o\u00f9 \u00f4\u00fb New York g\u00f4\u00fbi th\u00f6 ba hoa ve\u00e0 ca\u00f9i \u00f1ie\u00e0u ma\u00f8 co\u00e2ng ty no\u00f9 muo\u00e1n. Tha\u00e4t b\u00f6\u00efc m\u00ecnh! Ch\u00e6 ca\u00e0n ha\u00e9n hie\u00e5u b\u00f6\u00f9c th\u00f6 na\u00f8y la\u00f8m ma\u00e1t thie\u00e4n ca\u00fbm nh\u00f6 the\u00e1 na\u00f8o, cha\u00e9c ha\u00e9n pha\u00fbi ru\u00f9t kho\u00fbi nga\u00f8nh qua\u00fbng ca\u00f9o ma\u00f8 ve\u00e0 cha\u00ean v\u00f2t cho ro\u00e0i!) Ca\u00f9c ch\u00f6\u00f4ng tr\u00ecnh tho\u00e2ng ba\u00f9o, qua\u00fbng ca\u00f9o quo\u00e1c gia \u00f1e\u00e0u do co\u00e2ng ty chu\u00f9ng to\u00e2i \u00f1a\u00fbm nhie\u00e4m. Vie\u00e4c trie\u00e5n khai nhanh cho\u00f9ng, \u00f1u\u00f9ng th\u00f4\u00f8i ha\u00efn \u00f1a\u00f5 giu\u00f9p cho chu\u00f9ng to\u00e2i lie\u00e2n tu\u00efc \u00f1\u00f6\u00f9ng \u00f4\u00fb v\u00f2 tr\u00ed \u00f1a\u00e0u nga\u00f8nh trong nhie\u00e0u na\u00eam qua.","(Co\u00e2ng ty o\u00e2ng l\u00f4\u00f9n ma\u00efnh, gia\u00f8u co\u00f9, \u00f1\u00f6\u00f9ng \u00f1a\u00e0u a\u00f8? The\u00e1 th\u00ec sao? Du\u00f8 co\u00e2ng ty o\u00e2ng co\u00f9 l\u00f4\u00f9n nh\u00f6 Ta\u00e4p \u00f1oa\u00f8n General Motors hay General Electric hoa\u00ebc Bo\u00e4 to\u00e5ng tham m\u00f6u qua\u00e2n \u00f1o\u00e4i My\u00f5 hay ba\u00e8ng ta\u00e1t ca\u00fb co\u00e4ng la\u00efi th\u00ec cu\u00f5ng the\u00e1 tho\u00e2i. Ne\u00e1u o\u00e2ng co\u00f9 \u00f1\u00f6\u00f4\u00efc mo\u00e4t chu\u00f9t tho\u00e2ng minh ha\u00fan o\u00e2ng pha\u00fbi hie\u00e5u ra\u00e8ng to\u00e2i quan ta\u00e2m \u00f1e\u00e1n vie\u00e4c to\u00e2i quan tro\u00efng nh\u00f6 the\u00e1 na\u00f8o, ch\u00f6\u00f9 kho\u00e2ng pha\u00fbi o\u00e2ng quan tro\u00efng nh\u00f6 the\u00e1 na\u00f8o. Chuye\u00e4n tha\u00f8nh co\u00e2ng to l\u00f4\u00f9n cu\u00fba o\u00e2ng ch\u00e6 la\u00f8m cho to\u00e2i b\u00f6\u00efc bo\u00e4i v\u00ec ca\u00fbm tha\u00e1y m\u00ecnh be\u00f9 nho\u00fb va\u00f8 cha\u00fang co\u00f9 gia\u00f9 tr\u00f2 g\u00ec.) Chu\u00f9ng to\u00e2i muo\u00e1n cung ca\u00e1p cho kha\u00f9ch ha\u00f8ng tho\u00e2ng tin chi tie\u00e1t ve\u00e0 t\u00ecnh h\u00ecnh cu\u00fba ca\u00f9c \u00f1a\u00f8i pha\u00f9t thanh. (O\u00c2ng muo\u00e1n \u00f6! O\u00c2ng co\u00f9 pha\u00fbi la\u00f8 con bo\u00f8 kho\u00e2ng ha\u00fb? To\u00e2i kho\u00e2ng he\u00e0 quan ta\u00e2m g\u00ec \u00f1e\u00e1n \u00f1ie\u00e0u o\u00e2ng muo\u00e1n hay \u00f1ie\u00e0u to\u00e5ng tho\u00e1ng My\u00f5 muo\u00e1n. \u00d1e\u00e5 to\u00e2i ba\u00fbo o\u00e2ng mo\u00e4t la\u00e0n cho xong ra\u00e8ng to\u00e2i ch\u00e6 quan ta\u00e2m t\u00f4\u00f9i \u00f1ie\u00e0u to\u00e2i muo\u00e1n ma\u00f8 tho\u00e2i, the\u00e1 ma\u00f8 o\u00e2ng ch\u00f6a he\u00e0 no\u00f9i mo\u00e4t l\u00f4\u00f8i ve\u00e0 \u00f1ie\u00e0u \u00f1o\u00f9 trong b\u00f6\u00f9c th\u00f6 ngu xua\u00e5n cu\u00fba o\u00e2ng.) Ha\u00f5y cung ca\u00e1p cho co\u00e2ng ty chu\u00f9ng to\u00e2i l\u00f2ch pha\u00f9t thanh ha\u00f8ng tua\u00e0n cu\u00fba \u00f1a\u00f8i o\u00e2ng \u2013 ca\u00f8ng chi tie\u00e1t ca\u00f8ng tie\u00e4n l\u00f4\u00efi cho vie\u00e4c l\u00f6\u00efa cho\u00efn, sa\u00e9p xe\u00e1p ca\u00f9c ch\u00f6\u00f4ng tr\u00ecnh qua\u00fbng ca\u00f9o va\u00f8o th\u00f4\u00f8i \u00f1ie\u00e5m thua\u00e4n l\u00f4\u00efi nha\u00e1t. (Tho\u00e2ng tin quan tro\u00efng \u00f6! O\u00c2ng \u00f1ie\u00e2n ro\u00e0i. O\u00c2ng khoe khoang, ke\u00fb ca\u00fb va\u00f8 khie\u00e1n to\u00e2i ca\u00fbm tha\u00e1y m\u00ecnh vo\u00e2 ngh\u00f3a, ro\u00e0i sau \u00f1o\u00f9 la\u00efi da\u00f9m ye\u00e2u ca\u00e0u \u00f1\u00f6a cho o\u00e2ng \u201ctho\u00e2ng tin quan tro\u00efng\u201d, tha\u00e4m ch\u00ed co\u00f8n kho\u00e2ng no\u00f9i \u201cxin la\u00f8m \u00f4n\u201d khi ye\u00e2u ca\u00e0u \u00f1ie\u00e0u \u00f1o\u00f9 n\u00f6\u00f5a ch\u00f6\u00f9. Tha\u00e4t kho\u00e2ng the\u00e5 t\u00f6\u00f4\u00fbng t\u00f6\u00f4\u00efng \u00f1\u00f6\u00f4\u00efc!) Nha\u00e4n \u00f1\u00f6\u00f4\u00efc th\u00f6 na\u00f8y, mong o\u00e2ng g\u00f4\u00fbi ngay cho chu\u00f9ng to\u00e2i l\u00f2ch pha\u00f9t thanh ga\u00e0n nha\u00e1t cu\u00fba \u00f1a\u00f8i o\u00e2ng, \u00f1ie\u00e0u \u00f1o\u00f9 se\u00f5 mang la\u00efi l\u00f4\u00efi \u00edch cho ca\u00fb \u00f1o\u00e2i be\u00e2n.","(Tha\u00e4t la\u00f8 ngu xua\u00e5n! O\u00c2ng g\u00f6\u00fbi cho to\u00e2i mo\u00e4t b\u00f6\u00f9c th\u00f6 re\u00fb tie\u00e0n, no\u00f9i nha\u00eang no\u00f9i cuo\u00e4i, the\u00e1 ma\u00f8 la\u00efi da\u00f9m ye\u00e2u ca\u00e0u to\u00e2i \u201cg\u00f4\u00fbi ngay\u201d cho o\u00e2ng, trong lu\u00f9c to\u00e2i \u00f1ang b\u00f6\u00efc bo\u00e4i ve\u00e0 gia\u00e1y n\u00f4\u00ef va\u00f8 ve\u00e0 huye\u00e1t a\u00f9p cu\u00fba m\u00ecnh. Va\u00f8 ai cho o\u00e2ng ca\u00f9i quye\u00e0n ra le\u00e4nh cho to\u00e2i?... O\u00c2ng no\u00f9i \u00f1ie\u00e0u na\u00f8y se\u00f5 \u201cmang la\u00efi l\u00f4\u00efi \u00edch cho ca\u00fb \u00f1o\u00e2i be\u00e2n\u201d, nh\u00f6ng o\u00e2ng ch\u00f6a cho to\u00e2i tha\u00e1y la\u00f8 to\u00e2i se\u00f5 co\u00f9 l\u00f4\u00efi \u00f4\u00fb \u00f1ie\u00e5m na\u00f8o.) Tha\u00e2n me\u00e1n, John Doe Gia\u00f9m \u00f1o\u00e1c Truye\u00e0n tho\u00e2ng Ta\u00f9i bu\u00f9t. Ba\u00f8i vie\u00e1t thu\u00f9 v\u00f2 d\u00f6\u00f4\u00f9i \u00f1a\u00e2y la\u00f8 t\u00f6\u00f8 ta\u00efp ch\u00ed Blankville, ha\u00fan o\u00e2ng se\u00f5 muo\u00e1n pha\u00f9t thanh no\u00f9 \u00f4\u00fb \u00f1a\u00f8i cu\u00fba m\u00ecnh. (Cuo\u00e1i cu\u00f8ng, t\u00f4\u00f9i pha\u00e0n ta\u00f9i bu\u00f9t o\u00e2ng m\u00f4\u00f9i \u00f1e\u00e0 ca\u00e4p \u00f1ie\u00e0u g\u00ec \u00f1o\u00f9 lie\u00e2n quan \u00f1e\u00e1n va\u00e1n \u00f1e\u00e0 cu\u00fba to\u00e2i. Ta\u00efi sao o\u00e2ng la\u00efi kho\u00e2ng ba\u00e9t \u00f1a\u00e0u b\u00f6\u00f9c th\u00f6 ba\u00e8ng \u00f1ie\u00e0u na\u00f8y? Nh\u00f6ng no\u00f9 du\u00f8ng \u00f1e\u00e5 la\u00f8m g\u00ec, o\u00e2ng cu\u00f5ng kho\u00e2ng he\u00e0 no\u00f9i ro\u00f5! Da\u00e2n qua\u00fbng ca\u00f9o na\u00f8o cu\u00f5ng \u00f1e\u00e0u no\u00f9i nha\u00fbm nh\u00f6 o\u00e2ng sao? O\u00c2ng ca\u00e0n chi l\u00f2ch pha\u00f9t thanh ga\u00e0n \u00f1a\u00e2y nha\u00e1t cu\u00fba to\u00e2i, ca\u00f9i o\u00e2ng ca\u00e0n la\u00f8 mo\u00e4t chu\u00f9t cha\u00e1t xa\u00f9m \u00f1e\u00e5 nhe\u00f9t va\u00f8o ca\u00f9i \u00f1a\u00e0u ba\u00f5 \u00f1a\u00e4u cu\u00fba o\u00e2ng!) D\u00f6\u00f4\u00f9i \u00f1a\u00e2y la\u00f8 mo\u00e4t b\u00f6\u00f9c th\u00f6 kha\u00f9c do ng\u00f6\u00f4\u00f8i \u00f1\u00f6\u00f9ng \u00f1a\u00e0u tra\u00efm cuo\u00e1i cu\u00fba mo\u00e4t co\u00e2ng ty va\u00e4n ta\u00fbi l\u00f4\u00f9n g\u00f6\u00fbi cho Edward Vermylen, mo\u00e4t ho\u00efc vie\u00e2n cu\u00fba to\u00e2i. B\u00f6\u00f9c th\u00f6 \u00f1a\u00f5 ga\u00e2y a\u00e1n t\u00f6\u00f4\u00efng g\u00ec cho ng\u00f6\u00f4\u00f8i nha\u00e4n? Ba\u00efn ha\u00f5y \u00f1o\u00efc no\u00f9 va\u00f8 chu\u00f9ng ta se\u00f5 cu\u00f8ng pha\u00e2n t\u00edch.","K\u00ednh g\u00f6\u00fbi: O\u00c2ng Edward Vermylen Co\u00e2ng ty A. Zerega\u2019 Sons 28 Front St. Brooklyn, N.Y. 11201 Th\u00f6a O\u00c2ng, Co\u00e2ng vie\u00e4c ta\u00efi tra\u00efm nha\u00e4n ha\u00f8ng g\u00f6\u00fbi ra n\u00f6\u00f4\u00f9c ngoa\u00f8i theo \u00f1\u00f6\u00f4\u00f8ng sa\u00e9t cu\u00fba chu\u00f9ng to\u00e2i \u00f1a\u00f5 b\u00f2 ca\u00fbn tr\u00f4\u00fb v\u00ec ha\u00f8ng ho\u00f9a chuye\u00e5n \u00f1e\u00e1n qua\u00f9 tre\u00e3 va\u00f8o cuo\u00e1i buo\u00e5i chie\u00e0u. \u00d1ie\u00e0u na\u00f8y da\u00e3n \u00f1e\u00e1n t\u00ecnh tra\u00efng \u00f6\u00f9 \u00f1o\u00efng ha\u00f8ng ta\u00efi tra\u00efm va\u00f8 trong mo\u00e4t va\u00f8i tr\u00f6\u00f4\u00f8ng h\u00f4\u00efp chu\u00f9ng to\u00e2i \u00f1a\u00f5 kho\u00e2ng k\u00f2p giao ha\u00f8ng. Nga\u00f8y 10 tha\u00f9ng 11 chu\u00f9ng to\u00e2i \u00f1a\u00f5 nha\u00e4n \u00f1\u00f6\u00f4\u00efc cu\u00fba co\u00e2ng ty o\u00e2ng mo\u00e4t lo\u00e2 ha\u00f8ng go\u00e0m 510 kie\u00e4n va\u00f8o lu\u00f9c 4 gi\u00f4\u00f8 20 chie\u00e0u. Chu\u00f9ng to\u00e2i ra\u00e1t mong nha\u00e4n \u00f1\u00f6\u00f4\u00efc s\u00f6\u00ef h\u00f4\u00efp ta\u00f9c cu\u00fba o\u00e2ng \u00f1e\u00e5 kha\u00e9c phu\u00efc t\u00ecnh tra\u00efng cha\u00e4m tre\u00e3 ngoa\u00f8i y\u00f9 muo\u00e1n na\u00f8y. Xin o\u00e2ng cho bie\u00e1t ra\u00e8ng o\u00e2ng co\u00f9 the\u00e5 chuye\u00e5n mo\u00e4t pha\u00e0n ha\u00f8ng ho\u00f9a cho chu\u00f9ng to\u00e2i va\u00f8o buo\u00e5i sa\u00f9ng thay v\u00ec do\u00e0n ta\u00e1t ca\u00fb va\u00f8o buo\u00e5i chie\u00e0u, \u00f1e\u00e5 tra\u00f9nh r\u00f4i va\u00f8o tr\u00f6\u00f4\u00f8ng h\u00f4\u00efp t\u00f6\u00f4ng t\u00f6\u00ef trong t\u00f6\u00f4ng lai? \u00d1ie\u00e0u thua\u00e4n l\u00f4\u00efi ve\u00e0 ph\u00eda o\u00e2ng trong ca\u00f9ch thu xe\u00e1p na\u00f8y la\u00f8 ha\u00f8ng ho\u00f9a cu\u00fba o\u00e2ng se\u00f5 \u00f1\u00f6\u00f4\u00efc bo\u00e1c d\u00f4\u00f5 nhanh cho\u00f9ng va\u00f8 chu\u00f9ng to\u00e2i ba\u00fbo \u00f1a\u00fbm se\u00f5 g\u00f6\u00fbi \u00f1i ngay sau \u00f1o\u00f9. Tha\u00e2n me\u00e1n. J---- B----","Sau khi \u00f1o\u00efc b\u00f6\u00f9c th\u00f6 na\u00f8y, o\u00e2ng Vermylen, ng\u00f6\u00f4\u00f8i phu\u00ef tra\u00f9ch ba\u00f9n ha\u00f8ng cho co\u00e2ng ty Zerega\u2019 Sons g\u00f6\u00fbi no\u00f9 cho to\u00e2i v\u00f4\u00f9i l\u00f4\u00f8i b\u00ecnh lua\u00e4n sau \u00f1a\u00e2y: \u201cB\u00f6\u00f9c th\u00f6 na\u00f8y \u00f1a\u00f5 pha\u00fbn ta\u00f9c du\u00efng. \u00d1a\u00e0u th\u00f6 ho\u00ef ke\u00e5 le\u00e5 nh\u00f6\u00f5ng kho\u00f9 kha\u00ean cu\u00fba ho\u00ef ma\u00f8 chu\u00f9ng to\u00e2i no\u00f9i chung cha\u00fang ca\u00e0n quan ta\u00e2m. Ma\u00f5i \u00f1e\u00e1n cuo\u00e1i th\u00f6 m\u00f4\u00f9i no\u00f9i ra\u00e8ng ne\u00e1u nh\u00f6 cu\u00f8ng h\u00f4\u00efp ta\u00f9c, ha\u00f8ng ho\u00f9a cu\u00fba chu\u00f9ng to\u00e2i se\u00f5 \u00f1\u00f6\u00f4\u00efc chuye\u00e5n nhanh cho\u00f9ng. No\u00f9i kha\u00f9c \u00f1i, \u00f1ie\u00e0u chu\u00f9ng to\u00e2i quan ta\u00e2m nha\u00e1t la\u00efi \u00f1\u00f6\u00f4\u00efc nha\u00e9c \u00f1e\u00e1n cuo\u00e1i cu\u00f8ng, toa\u00f8n bo\u00e4 ke\u00e1t qua\u00fb cu\u00fba b\u00f6\u00f9c th\u00f6 ga\u00e2y ne\u00e2n s\u00f6\u00ef pha\u00fbn \u00f1o\u00e1i h\u00f4n la\u00f8 h\u00f4\u00efp ta\u00f9c.\u201d Ba\u00e2y gi\u00f4\u00f8 chu\u00f9ng ta cu\u00f8ng xem th\u00f6\u00fb lie\u00e4u co\u00f9 the\u00e5 vie\u00e1t la\u00efi hay ca\u00fbi thie\u00e4n b\u00f6\u00f9c th\u00f6 na\u00f8y kho\u00e2ng. Chu\u00f9ng ta \u00f1\u00f6\u00f8ng ph\u00ed th\u00ec gi\u00f4\u00f8 no\u00f9i ve\u00e0 nh\u00f6\u00f5ng va\u00e1n \u00f1e\u00e0 cu\u00fba m\u00ecnh n\u00f6\u00f5a. Nh\u00f6 Henry Ford khuye\u00e2n: \u201cHie\u00e5u va\u00f8 tho\u00e2ng ca\u00fbm v\u00f4\u00f9i quan \u00f1ie\u00e5m cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c va\u00f8 nh\u00ecn s\u00f6\u00ef vie\u00e4c theo go\u00f9c \u00f1o\u00e4 cu\u00fba ng\u00f6\u00f4\u00f8i a\u00e1y cu\u00f5ng nh\u00f6 go\u00f9c \u00f1o\u00e4 cu\u00fba ch\u00ednh m\u00ecnh\u201d. \u00d1a\u00e2y la\u00f8 b\u00f6\u00f9c th\u00f6 \u00f1a\u00f5 \u00f1\u00f6\u00f4\u00efc vie\u00e1t la\u00efi. Co\u00f9 the\u00e5 ch\u00f6a pha\u00fbi la\u00f8 to\u00e1t nha\u00e1t, nh\u00f6ng cu\u00f5ng \u00f1a\u00f9ng khen ng\u00f4\u00efi: K\u00ednh g\u00f6\u00fbi: O\u00c2ng Edward Vermylen Co\u00e2ng ty Zerega\u2019 Sons So\u00e1 28 \u00d1\u00f6\u00f4\u00f8ng Front Brooklyn, N.Y.11201","O\u00c2ng Vermylen tha\u00e2n me\u00e1n! Co\u00e2ng ty cu\u00fba o\u00e2ng \u00f1a\u00f5 t\u00f6\u00f8ng la\u00f8 mo\u00e4t trong nh\u00f6\u00f5ng kha\u00f9ch ha\u00f8ng tha\u00e2n thie\u00e1t cu\u00fba chu\u00f9ng to\u00e2i suo\u00e1t m\u00f6\u00f4\u00f8i bo\u00e1n na\u00eam qua. Chu\u00f9ng to\u00e2i ra\u00e1t ca\u00fbm \u00f4n nh\u00f6\u00f5ng \u00f1\u00f4n \u00f1a\u00ebt ha\u00f8ng cu\u00fba o\u00e2ng va\u00f8 muo\u00e1n \u00f1em \u00f1e\u00e1n cho o\u00e2ng mo\u00e4t d\u00f2ch vu\u00ef giao nha\u00e4n nhanh cho\u00f9ng, hie\u00e4u qua\u00fb nha\u00e1t. Tuy nhie\u00e2n, th\u00f4\u00f8i gian ga\u00e0n \u00f1a\u00e2y chu\u00f9ng to\u00e2i ch\u00f6a phu\u00efc vu\u00ef o\u00e2ng nhanh cho\u00f9ng nh\u00f6 mong muo\u00e1n v\u00ec ca\u00f9c xe ta\u00fbi cu\u00fba o\u00e2ng chuye\u00e5n cho chu\u00f9ng to\u00e2i nh\u00f6\u00f5ng lo\u00e2 ha\u00f8ng l\u00f4\u00f9n ra\u00e1t muo\u00e4n va\u00f8o cuo\u00e1i buo\u00e5i chie\u00e0u, cu\u00ef the\u00e5 la\u00f8 lo\u00e2 ha\u00f8ng va\u00f8o nga\u00f8y 10 tha\u00f9ng 11. Ly\u00f9 do la\u00f8 v\u00ec nhie\u00e0u kha\u00f9ch ha\u00f8ng kha\u00f9c cu\u00f5ng chuye\u00e5n ha\u00f8ng \u00f1e\u00e1n va\u00f8o cu\u00f8ng th\u00f4\u00f8i gian nh\u00f6 tre\u00e2n ne\u00e2n ra\u00e1t de\u00e3 xa\u00fby ra t\u00ecnh tra\u00efng ta\u00e9c nghe\u00f5n. Ha\u00e4u qua\u00fb la\u00f8 ca\u00f9c xe ta\u00fbi cu\u00fba o\u00e2ng buo\u00e4c pha\u00fbi xe\u00e1p ha\u00f8ng ch\u00f4\u00f8 ta\u00efi ca\u00fbng, \u00f1o\u00e2i khi ngay ca\u00fb vie\u00e4c chuye\u00e5n ha\u00f8ng cho o\u00e2ng cu\u00f5ng b\u00f2 hoa\u00f5n la\u00efi. \u00d1ie\u00e0u na\u00f8y qua\u00fb tha\u00e4t se\u00f5 \u00f1em la\u00efi nh\u00f6\u00f5ng ke\u00e1t qua\u00fb kho\u00e2ng to\u00e1t nh\u00f6ng kho\u00e2ng pha\u00fbi la\u00f8 kho\u00e2ng gia\u00fbi quye\u00e1t \u00f1\u00f6\u00f4\u00efc. Ne\u00e1u co\u00f9 the\u00e5, xin o\u00e2ng vui lo\u00f8ng chuye\u00e5n ha\u00f8ng \u00f1e\u00e1n chu\u00f9ng to\u00e2i va\u00f8o sa\u00f9ng s\u00f4\u00f9m. Nh\u00f6 the\u00e1 ca\u00f9c xe ta\u00fbi cu\u00fba o\u00e2ng se\u00f5 kho\u00e2ng pha\u00fbi ch\u00f4\u00f8, ha\u00f8ng cu\u00fba o\u00e2ng se\u00f5 \u00f1\u00f6\u00f4\u00efc d\u00f4\u00f5 xuo\u00e1ng ngay la\u00e4p t\u00f6\u00f9c. \u00d1o\u00e0ng th\u00f4\u00f8i, co\u00e2ng nha\u00e2n cu\u00fba chu\u00f9ng ta cu\u00f5ng se\u00f5 \u00f1\u00f6\u00f4\u00efc ve\u00e0 nha\u00f8 s\u00f4\u00f9m h\u00f4n va\u00f8o buo\u00e5i to\u00e1i \u00f1e\u00e5 th\u00f6\u00f4\u00fbng th\u00f6\u00f9c mo\u00f9n m\u00ec o\u00e1ng tuye\u00e4t v\u00f4\u00f8i do co\u00e2ng ty o\u00e2ng sa\u00fbn xua\u00e1t. Cuo\u00e1i cu\u00f8ng, cho du\u00f8 ha\u00f8ng cu\u00fba o\u00e2ng \u00f1e\u00e1n lu\u00f9c na\u00f8o \u00f1i n\u00f6\u00f5a, chu\u00f9ng to\u00e2i cu\u00f5ng se\u00f5 no\u00e3 l\u00f6\u00efc he\u00e1t s\u00f6\u00f9c m\u00ecnh \u00f1e\u00e5 phu\u00efc vu\u00ef o\u00e2ng nhanh cho\u00f9ng. Chu\u00f9ng to\u00e2i bie\u00e1t la\u00f8 o\u00e2ng ra\u00e1t ba\u00e4n. Xin \u00f1\u00f6\u00f8ng ma\u00e1t th\u00f4\u00f8i gian tra\u00fb l\u00f4\u00f8i b\u00f6\u00f9c th\u00f6 na\u00f8y.","Tha\u00e2n me\u00e1n. J----B----- Tr\u00f6\u00f4\u00fbng Tra\u00efm Barbara Anderson, nha\u00e2n vie\u00e2n cu\u00fba mo\u00e4t nga\u00e2n ha\u00f8ng \u00f4\u00fb New York, muo\u00e1n chuye\u00e5n co\u00e2ng ta\u00f9c \u00f1e\u00e1n Phoenix, Arizona \u00f1e\u00e5 tie\u00e4n cha\u00eam so\u00f9c s\u00f6\u00f9c kho\u00fbe cho ca\u00e4u con trai. S\u00f6\u00fb du\u00efng nh\u00f6\u00f5ng nguye\u00e2n ta\u00e9c \u00f1a\u00f5 ho\u00efc trong kho\u00f9a hua\u00e1n luye\u00e4n cu\u00fba chu\u00f9ng to\u00e2i, ba\u00f8 vie\u00e1t b\u00f6\u00f9c th\u00f6 na\u00f8y cho m\u00f6\u00f4\u00f8i hai nga\u00e2n ha\u00f8ng \u00f4\u00fb Phoenix: \u201cTh\u00f6a quy\u00f9 nga\u00f8i! Kinh nghie\u00e4m m\u00f6\u00f4\u00f8i na\u00eam trong nga\u00f8nh nga\u00e2n ha\u00f8ng cu\u00fba to\u00e2i se\u00f5 la\u00f8 mo\u00e4t \u00f1o\u00f9ng go\u00f9p h\u00f6\u00f5u \u00edch cho s\u00f6\u00ef ta\u00eang tr\u00f6\u00f4\u00fbng nhanh cho\u00f9ng cu\u00fba nga\u00e2n ha\u00f8ng cu\u00fba quy\u00f9 nga\u00f8i. V\u00f4\u00f9i nhie\u00e0u kha\u00fb na\u00eang kha\u00f9c nhau ve\u00e0 nghie\u00e4p vu\u00ef nga\u00e2n ha\u00f8ng ta\u00efi Trust Bank New York, to\u00e2i \u00f1a\u00f5 \u00f1\u00f6\u00f4\u00efc \u00f1e\u00e0 ba\u00eft ch\u00f6\u00f9c vu\u00ef hie\u00e4n nay la\u00f8 Gia\u00f9m \u00f1o\u00e1c Chi nha\u00f9nh. To\u00e2i co\u00f9 nhie\u00e0u hi\u1ec3u bi\u1ebft th\u1ea5u \u0111\u00e1o trong mo\u00efi l\u00f3nh v\u00f6\u00efc nga\u00e2n ha\u00f8ng, bao g\u1ed3m c\u1ea3 nh\u00f6\u00f5ng giao d\u00f2ch tie\u00e0n g\u00f6\u00fbi, t\u00edn du\u00efng, cho vay va\u00f8 qua\u00fbn ly\u00f9. To\u00e2i se\u00f5 chuye\u00e5n \u00f1e\u00e1n Phoenix va\u00f8o tha\u00f9ng 5 va\u00f8 tin cha\u00e9c ra\u00e8ng m\u00ecnh co\u00f9 the\u00e5 go\u00f9p pha\u00e0n va\u00f8o s\u00f6\u00ef l\u00f4\u00f9n ma\u00efnh va\u00f8 ta\u00eang tr\u00f6\u00f4\u00fbng l\u00f4\u00efi nhua\u00e4n cho nga\u00e2n ha\u00f8ng quy\u00f9 nga\u00f8i. To\u00e2i se\u00f5 \u00f4\u00fb Phoenix va\u00f8o nga\u00f8y 3 tha\u00f9ng 4 va\u00f8 se\u00f5 ra\u00e1t ca\u00fbm k\u00edch ne\u00e1u ca\u00f9c nga\u00f8i da\u00f8nh cho to\u00e2i c\u00f4 ho\u00e4i \u00f1\u00f6\u00f4\u00efc ch\u00f6\u00f9ng minh kha\u00fb na\u00eang","th\u00f6\u00efc te\u00e1 co\u00f9 the\u00e5 giu\u00f9p nga\u00e2n ha\u00f8ng cu\u00fba quy\u00f9 nga\u00f8i \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc nh\u00f6\u00f5ng ke\u00e1t qua\u00fb nh\u00f6 the\u00e1 na\u00f8o. Tha\u00e2n me\u00e1n, Barbara L. Anderson Ca\u00f9c ba\u00efn \u00f1oa\u00f9n th\u00f6\u00fb xem ba\u00f8 Anderson co\u00f9 nha\u00e4n \u00f1\u00f6\u00f4\u00efc th\u00f6 tra\u00fb l\u00f4\u00f8i sau b\u00f6\u00f9c th\u00f6 na\u00f8y kho\u00e2ng? M\u00f6\u00f4\u00f8i mo\u00e4t nga\u00e2n ha\u00f8ng \u00f1a\u00f5 m\u00f4\u00f8i ba\u00f8 \u00f1e\u00e1n pho\u00fbng va\u00e1n va\u00f8 ba\u00f8 nha\u00e4n \u00f1\u00f6\u00f4\u00efc th\u00f6 m\u00f4\u00f8i la\u00f8m vie\u00e4c cu\u00fba ta\u00e1t ca\u00fb m\u00f6\u00f4\u00f8i mo\u00e4t nga\u00e2n ha\u00f8ng na\u00f8y. Ly\u00f9 do \u00f1\u00f4n gia\u00fbn la\u00f8 v\u00ec ba\u00f8 Anderson kho\u00e2ng he\u00e0 \u00f1e\u00e0 ca\u00e4p \u00f1e\u00e1n \u00f1ie\u00e0u ba\u00f8 muo\u00e1n ma\u00f8 ch\u00e6 no\u00f9i ve\u00e0 nh\u00f6\u00f5ng \u00f1ie\u00e0u ba\u00f8 co\u00f9 the\u00e5 giu\u00f9p cho ca\u00f9c nga\u00e2n ha\u00f8ng, ta\u00e4p trung va\u00f8o \u00f1ie\u00e0u ho\u00ef muo\u00e1n ch\u00f6\u00f9 kho\u00e2ng pha\u00fbi la\u00f8 \u00f1ie\u00e0u ba\u00f8 muo\u00e1n. Ha\u00f8ng tra\u00eam nga\u00f8n ng\u00f6\u00f4\u00f8i ba\u00f9n ha\u00f8ng \u00f1ang ca\u00e1t b\u00f6\u00f4\u00f9c tre\u00e2n le\u00e0 \u00f1\u00f6\u00f4\u00f8ng ho\u00e2m nay, me\u00e4t mo\u00fbi va\u00f8 tha\u00e1t vo\u00efng v\u00f4\u00f9i m\u00f6\u00f9c l\u00f6\u00f4ng tha\u00e1p. Ta\u00efi sao the\u00e1? B\u00f4\u00fbi v\u00ec ho\u00ef bao gi\u00f4\u00f8 cu\u00f5ng ngh\u00f3 \u00f1e\u00e1n \u00f1ie\u00e0u ho\u00ef muo\u00e1n ma\u00f8 kho\u00e2ng nha\u00e4n ra \u00f1ie\u00e0u kha\u00f9ch ha\u00f8ng muo\u00e1n. Chu\u00f9ng ta bao gi\u00f4\u00f8 cu\u00f5ng ch\u00e6 quan ta\u00e2m t\u00f4\u00f9i vie\u00e4c gia\u00fbi quye\u00e1t nh\u00f6\u00f5ng va\u00e1n \u00f1e\u00e0 cu\u00fba m\u00ecnh ma\u00f8 tho\u00e2i. Va\u00f8 ne\u00e1u nh\u00f6 nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i ba\u00f9n ha\u00f8ng co\u00f9 the\u00e5 ch\u00e6 cho chu\u00f9ng ta tha\u00e1y vie\u00e4c phu\u00efc vu\u00ef cu\u00fba ho\u00ef hay ha\u00f8ng ho\u00f9a cu\u00fba ho\u00ef se\u00f5 giu\u00f9p gia\u00fbi quye\u00e1t nh\u00f6\u00f5ng va\u00e1n \u00f1e\u00e0 cu\u00fba chu\u00f9ng ta nh\u00f6 the\u00e1 na\u00f8o, ho\u00ef se\u00f5 kho\u00e2ng ca\u00e0n pha\u00fbi ba\u00f9n cho chu\u00f9ng ta. Chu\u00f9ng ta se\u00f5 t\u00f6\u00ef mua. Kha\u00f9ch ha\u00f8ng muo\u00e1n ca\u00fbm tha\u00e1y m\u00ecnh \u00f1ang mua ch\u00f6\u00f9 kho\u00e2ng pha\u00fbi \u00f1\u00f6\u00f4\u00efc ba\u00f9n. The\u00e1 ma\u00f8 nhie\u00e0u ng\u00f6\u00f4\u00f8i ba\u00f9n ha\u00f8ng la\u00efi bo\u00fb ph\u00ed ca\u00fb cuo\u00e4c \u00f1\u00f4\u00f8i \u00f1i ba\u00f9n sa\u00fbn pha\u00e5m cu\u00fba m\u00ecnh ma\u00f8 kho\u00e2ng t\u00ecm hie\u00e5u y\u00f9 muo\u00e1n cu\u00fba ng\u00f6\u00f4\u00f8i mua. To\u00e2i \u00f1a\u00f5 co\u00f9","nhie\u00e0u na\u00eam so\u00e1ng \u00f4\u00fb Forest Hills, mo\u00e4t co\u00e4ng \u00f1o\u00e0ng nho\u00fb nh\u00f6\u00f5ng gia \u00f1\u00ecnh so\u00e1ng kha\u00f9 bie\u00e4t la\u00e4p gi\u00f6\u00f5a trung ta\u00e2m New York. Mo\u00e4t ho\u00e2m, khi \u00f1ang ra\u00fbo b\u00f6\u00f4\u00f9c \u00f1e\u00e1n n\u00f4i la\u00f8m vie\u00e4c, to\u00e2i t\u00ecnh c\u00f4\u00f8 ga\u00ebp mo\u00e4t ng\u00f6\u00f4\u00f8i kinh doanh ba\u00e1t \u00f1o\u00e4ng sa\u00fbn co\u00f9 tha\u00e2m nie\u00e2n trong khu v\u00f6\u00efc na\u00f8y. O\u00c2ng ta ra\u00e1t tha\u00efo Forest Hills ne\u00e2n to\u00e2i thua\u00e4n mie\u00e4ng ho\u00fbi xem ngo\u00e2i nha\u00f8 tra\u00f9t tha\u00efch cao cu\u00fba to\u00e2i \u00f1\u00f6\u00f4\u00efc la\u00f8m v\u00f4\u00f9i rui kim loa\u00efi hay ga\u00efch ro\u00e3ng. O\u00c2ng ba\u00fbo kho\u00e2ng bie\u00e1t va\u00f8 t\u00f6 va\u00e1n v\u00f4\u00f9i to\u00e2i \u00f1ie\u00e0u ma\u00f8 to\u00e2i \u00f1a\u00f5 bie\u00e1t, \u00f1o\u00f9 la\u00f8 ne\u00e2n ho\u00fbi \u00f1ie\u00e0u \u00f1o\u00f9 \u00f4\u00fb ho\u00e4i kie\u00e1n tru\u00f9c Forest Hills. Ho\u00e2m sau, to\u00e2i nha\u00e4n \u00f1\u00f6\u00f4\u00efc mo\u00e4t b\u00f6\u00f9c th\u00f6 cu\u00fba o\u00e2ng ta. O\u00c2ng co\u00f9 cho to\u00e2i tho\u00e2ng tin ma\u00f8 to\u00e2i muo\u00e1n kho\u00e2ng? Kho\u00e2ng, o\u00e2ng ta ye\u00e2u ca\u00e0u to\u00e2i cho phe\u00f9p t\u00f6 va\u00e1n ba\u00fbo hie\u00e5m. Ro\u00f5 ra\u00f8ng o\u00e2ng kho\u00e2ng he\u00e0 quan ta\u00e2m t\u00f4\u00f9i vie\u00e4c giu\u00f9p to\u00e2i. O\u00c2ng ch\u00e6 quan ta\u00e2m t\u00f4\u00f9i vie\u00e4c giu\u00f9p cho ch\u00ednh o\u00e2ng ma\u00f8 tho\u00e2i. The\u00e1 gi\u00f4\u00f9i na\u00f8y \u00f1a\u00e0y nh\u00f6\u00f5ng ng\u00f6\u00f4\u00f8i muo\u00e1n v\u00f4 ve\u00f9t va\u00f8 kie\u00e1m cha\u00f9c cho m\u00ecnh, cho ne\u00e2n ca\u00f9 nha\u00e2n hie\u00e1m hoi na\u00f8o muo\u00e1n phu\u00efc vu\u00ef ng\u00f6\u00f4\u00f8i kha\u00f9c mo\u00e4t ca\u00f9ch vo\u00e2 t\u00f6 se\u00f5 co\u00f9 \u00f1\u00f6\u00f4\u00efc mo\u00e4t \u00f6u the\u00e1 to l\u00f4\u00f9n: Ho\u00ef se\u00f5 ra\u00e1t \u00edt b\u00f2 ca\u00efnh tranh! Owen D. Young, mo\u00e4t lua\u00e4t gia no\u00e5i tie\u00e1ng va\u00f8 la\u00f8 mo\u00e4t trong nh\u00f6\u00f5ng nha\u00f8 la\u00f5nh \u00f1a\u00efo kinh doanh l\u00f4\u00f9n nha\u00e1t n\u00f6\u00f4\u00f9c My\u00f5 \u00f1a\u00f5 t\u00f6\u00f8ng pha\u00f9t bie\u00e5u: \u201cNh\u00f6\u00f5ng ai co\u00f9 the\u00e5 \u00f1a\u00ebt m\u00ecnh va\u00f8o v\u00f2 tr\u00ed cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c, nh\u00f6\u00f5ng ai co\u00f9 the\u00e5 hie\u00e5u nh\u00f6\u00f5ng suy t\u00f6, ca\u00fbm nha\u00e4n cu\u00fba mo\u00efi ng\u00f6\u00f4\u00f8i th\u00ec kho\u00e2ng bao gi\u00f4\u00f8 pha\u00fbi lo l\u1eafng cho t\u00f6\u00f4ng lai\u201d. Ne\u00e1u nh\u00f6 sau khi \u00f1o\u00efc quye\u00e5n sa\u00f9ch na\u00f8y, ba\u00efn ch\u00e6 th\u00f6\u00efc ha\u00f8nh \u00f1\u00f6\u00f4\u00efc mo\u00e4t \u00f1ie\u00e0u, \u00f1o\u00f9 la\u00f8 bao gi\u00f4\u00f8 cu\u00f5ng ngh\u00f3 theo quan \u00f1ie\u00e5m cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c va\u00f8 nh\u00ecn s\u00f6\u00ef vie\u00e4c t\u00f6\u00f8 go\u00f9c \u00f1o\u00e4 cu\u00fba ho\u00ef, ch\u00e6 ca\u00e0n \u00f1ie\u00e0u duy nha\u00e1t na\u00f8y tho\u00e2i cu\u00f5ng \u00f1u\u00fb ta\u00efo ne\u00e2n co\u00e4t mo\u00e1c vo\u00e2 cu\u00f8ng quan tro\u00efng tre\u00e2n con \u00f1\u00f6\u00f4\u00f8ng pha\u00f9t trie\u00e5n s\u00f6\u00ef nghie\u00e4p cu\u00fba ba\u00efn. Bie\u00e1t nh\u00ecn nha\u00e4n va\u00e1n \u00f1e\u00e0 theo quan \u00f1ie\u00e5m cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c va\u00f8 bie\u00e1t kh\u00f4i g\u00f4\u00efi \u00f4\u00fb ho\u00ef mong muo\u00e1n tha thie\u00e1t th\u00f6\u00efc hie\u00e4n \u00f1ie\u00e0u m\u00ecnh mong ch\u00f4\u00f8 hoa\u00f8n toa\u00f8n","kho\u00e2ng pha\u00fbi la\u00f8 l\u00f4\u00efi du\u00efng ng\u00f6\u00f4\u00f8i \u00f1e\u00e5 m\u00f6u ca\u00e0u quye\u00e0n l\u00f4\u00efi cho m\u00ecnh va\u00f8 ga\u00e2y thie\u00e4t ha\u00efi \u00f1e\u00e1n quye\u00e0n l\u00f4\u00efi cu\u00fba ho\u00ef. Ca\u00fb hai be\u00e2n \u00f1e\u00e0u pha\u00fbi co\u00f9 \u00f1\u00f6\u00f4\u00efc quye\u00e0n l\u00f4\u00efi nh\u00f6 nhau. Michael E. Whidden thuo\u00e4c Warwick, \u00f1a\u00fbo Rhode, la\u00f8 ng\u00f6\u00f4\u00f8i ba\u00f9n ha\u00f8ng cho ha\u00f5ng xa\u00eang da\u00e0u Shell. Mike muo\u00e1n tr\u00f4\u00fb tha\u00f8nh ng\u00f6\u00f4\u00f8i ba\u00f9n ha\u00f8ng so\u00e1 mo\u00e4t trong khu v\u00f6\u00efc, nh\u00f6ng mo\u00e4t tra\u00efm xa\u00eang da\u00e0u trong danh sa\u00f9ch phu\u00efc vu\u00ef cu\u00fba anh la\u00efi la\u00f8 mo\u00e4t tr\u00f4\u00fb nga\u00efi cho \u00f6\u00f4\u00f9c muo\u00e1n a\u00e1y. Tra\u00efm do mo\u00e4t o\u00e2ng gia\u00f8 ba\u00fbo thu\u00fb qua\u00fbn ly\u00f9 va\u00f8 kho\u00e2ng sao thu\u00f9c \u00f1a\u00e5y o\u00e2ng ta thay \u00f1o\u00e5i t\u00ecnh tra\u00efng cu\u00fba tra\u00efm \u00f1\u00f6\u00f4\u00efc. Tra\u00efm xa\u00eang tro\u00e2ng to\u00e0i ta\u00f8n \u00f1e\u00e1n no\u00e3i cha\u00fang ai the\u00f8m ghe\u00f9 ngang, nh\u00f6ng ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 kho\u00e2ng ch\u00f2u nghe l\u00f4\u00f8i thuye\u00e1t phu\u00efc cu\u00fba Mike \u00f1e\u00e5 na\u00e2ng cao h\u00ecnh a\u00fbnh cu\u00fba tra\u00efm. Sau khi thu\u00f9c giu\u00efc, tro\u00f8 chuye\u00e4n, ta\u00e2m s\u00f6\u00ef nhie\u00e0u la\u00e0n ma\u00f8 cha\u00fang co\u00f9 ke\u00e1t qua\u00fb g\u00ec, Mike quye\u00e1t \u00f1\u00f2nh m\u00f4\u00f8i ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 \u00f1e\u00e1n tha\u00eam tra\u00efm Shell ga\u00e0n nha\u00e1t \u00f4\u00fb trong vu\u00f8ng. O\u00c2ng qua\u00fbn ly\u00f9 b\u00f2 so\u00e1c v\u00f4\u00f9i a\u00e1n t\u00f6\u00f4\u00efng ma\u00efnh me\u00f5 ve\u00e0 tra\u00efm Shell \u00f1o\u00f9 \u00f1e\u00e1n no\u00e3i, khi Mike \u00f1e\u00e1n la\u00e0n sau, tra\u00efm xa\u00eang \u00f1a\u00f5 \u00f1\u00f6\u00f4\u00efc o\u00e2ng que\u00f9t do\u00efn sa\u00efch se\u00f5 va\u00f8 doanh thu ta\u00eang le\u00e2n ro\u00f5 re\u00e4t. \u00d1ie\u00e0u na\u00f8y \u00f1a\u00f5 giu\u00f9p Mike \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc v\u00f2 tr\u00ed so\u00e1 mo\u00e4t trong vu\u00f8ng. Ta\u00e1t ca\u00fb nh\u00f6\u00f5ng ly\u00f9 le\u00f5 thuye\u00e1t phu\u00efc \u00f1e\u00e0u kho\u00e2ng \u00f1em \u00f1e\u00e1n ke\u00e1t qua\u00fb g\u00ec nh\u00f6ng ba\u00e8ng ca\u00f9ch kh\u00f4i g\u00f4\u00efi lo\u00f8ng ham muo\u00e1n ma\u00f5nh lie\u00e4t \u00f4\u00fb ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 tho\u00e2ng qua h\u00ecnh a\u00fbnh cu\u00fba mo\u00e4t tra\u00efm xa\u00eang hie\u00e4n \u00f1a\u00efi, chuye\u00e2n nghie\u00e4p, Mike \u00f1a\u00f5 \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc mu\u00efc \u00f1\u00edch cu\u00fba m\u00ecnh. Ca\u00fb ng\u00f6\u00f4\u00f8i qua\u00fbn ly\u00f9 va\u00f8 Mike \u00f1e\u00e0u co\u00f9 l\u00f4\u00efi. Tr\u00f6\u00f4\u00f8ng h\u00f4\u00efp ng\u00f6\u00f4\u00efc la\u00efi, mo\u00e4t ho\u00efc vie\u00e2n, tr\u00f6\u00f4\u00f9c khi tham d\u00f6\u00ef kho\u00f9a hua\u00e1n luye\u00e4n \u201cThuye\u00e1t tr\u00ecnh hie\u00e4u qua\u00fb\u201d cu\u00fba to\u00e2i, muo\u00e1n thuye\u00e1t phu\u00efc mo\u00efi ng\u00f6\u00f4\u00f8i ch\u00f4i bo\u00f9ng ro\u00e5 va\u00f8o th\u00f4\u00f8i gian ra\u00fbnh ro\u00e3i \u00f1a\u00f5 no\u00f9i nh\u00f6 the\u00e1 na\u00f8y: \u201cTo\u00e2i muo\u00e1n ca\u00f9c ba\u00efn ch\u00f4i bo\u00f9ng ro\u00e5. To\u00e2i th\u00edch ch\u00f4i bo\u00f9ng ro\u00e5 nh\u00f6ng ma\u00e1y la\u00e0n ga\u00e0n \u00f1a\u00e2y ra sa\u00e2n ta\u00e4p \u00f1e\u00e0u","kho\u00e2ng \u00f1u\u00fb ng\u00f6\u00f4\u00f8i ch\u00f4i. Mo\u00e4t to\u00e1i ca\u00f9ch \u00f1a\u00e2y m\u00f4\u00f9i va\u00f8i ho\u00e2m, ch\u00e6 co\u00f9 va\u00f8i ba ng\u00f6\u00f4\u00f8i chu\u00f9ng to\u00e2i ch\u00f4i bo\u00f9ng v\u00f4\u00f9i nhau va\u00f8 to\u00e2i b\u00f2 ba\u00e0m mo\u00e4t ma\u00e9t. To\u00e2i muo\u00e1n to\u00e1i mai ta\u00e1t ca\u00fb ca\u00f9c ba\u00efn xuo\u00e1ng sa\u00e2n. To\u00e2i muo\u00e1n ch\u00f4i bo\u00f9ng ro\u00e5!\u201d. Anh ta co\u00f9 no\u00f9i chu\u00f9t g\u00ec ve\u00e0 \u00f1ie\u00e0u ba\u00efn muo\u00e1n kho\u00e2ng? Kho\u00e2ng! Va\u00f8 ba\u00efn cu\u00f5ng cha\u00fang tha\u00e1y ha\u00f8o h\u00f6\u00f9ng v\u00f4\u00f9i nh\u00f6\u00f5ng g\u00ec anh ta muo\u00e1n. Ba\u00efn cu\u00f5ng kho\u00e2ng muo\u00e1n b\u00f2 ba\u00e0m mo\u00e4t con ma\u00e9t. Trong khi \u00f1o\u00f9, co\u00f9 bao nhie\u00e2u \u00f1ie\u00e0u anh ta co\u00f9 the\u00e5 no\u00f9i \u00f1e\u00e5 kh\u00f4i g\u00f4\u00efi \u00f4\u00fb ba\u00efn lo\u00f8ng ham th\u00edch ta\u00e4p luye\u00e4n the\u00e5 thao. Na\u00f8o la\u00f8 ch\u00f4i the\u00e5 thao la\u00f8m \u00f1a\u00e0u o\u00f9c thoa\u00fbi ma\u00f9i, sa\u00fbng khoa\u00f9i, vui ve\u00fb va\u00f8 co\u00f9 the\u00e2m nhie\u00e0u ng\u00f6\u00f4\u00f8i ba\u00efn\u2026 Xin \u00f1\u00f6\u00f4\u00efc la\u00e0n n\u00f6\u00f5a nha\u00e9c la\u00efi l\u00f4\u00f8i khuye\u00e2n kho\u00e2n ngoan cu\u00fba gia\u00f9o s\u00f6 Overstreet: Tr\u00f6\u00f4\u00f9c he\u00e1t ha\u00f5y kh\u00f4i g\u00f4\u00efi \u00f4\u00fb ng\u00f6\u00f4\u00f8i kha\u00f9c mo\u00e4t ham muo\u00e1n ma\u00f5nh lie\u00e4t. Ai la\u00f8m \u00f1\u00f6\u00f4\u00efc \u00f1ie\u00e0u \u00f1o\u00f9 se\u00f5 co\u00f9 ca\u00fb the\u00e1 gi\u00f4\u00f9i, ba\u00e8ng kho\u00e2ng ho\u00ef se\u00f5 co\u00e2 \u00f1o\u00e4c mo\u00e4t m\u00ecnh. Mo\u00e4t ho\u00efc vie\u00e2n cu\u00fba to\u00e2i ra\u00e1t b\u00f6\u00efc m\u00ecnh ve\u00e0 ca\u00e4u con trai nho\u00fb. Tha\u00e8ng be\u00f9 suy dinh d\u00f6\u00f4\u00f5ng va\u00f8 la\u00efi bie\u00e1ng a\u00ean. Cha me\u00ef no\u00f9 du\u00f8ng \u00f1u\u00fb mo\u00efi bie\u00e4n pha\u00f9p ma\u00f8 kho\u00e2ng \u00f1a\u00eft \u00f1\u00f6\u00f4\u00efc ke\u00e1t qua\u00fb g\u00ec. Suo\u00e1t nga\u00f8y, ho\u00ef ca\u00e8n nha\u00e8n ma\u00f5i v\u00f4\u00f9i tha\u00e8ng be\u00f9 nh\u00f6\u00f5ng ca\u00e2u nh\u00f6: \u201cMe\u00ef muo\u00e1n con a\u00ean ca\u00f9i na\u00f8y va\u00f8 ca\u00f9i kia n\u00f6\u00f5a!\u201d, \u201cCha muo\u00e1n con l\u00f4\u00f9n le\u00e2n tha\u00f8nh mo\u00e4t ng\u00f6\u00f4\u00f8i c\u00f6\u00f4\u00f8ng tra\u00f9ng, kho\u00fbe ma\u00efnh nh\u00f6 hie\u00e4p s\u00f3\u2026\u201d. Tha\u00e8ng be\u00f9 kho\u00e2ng he\u00e0 quan ta\u00e2m \u00f1e\u00e1n nh\u00f6\u00f5ng l\u00f4\u00f8i no\u00f9i \u00f1o\u00f9, no\u00f9 cu\u00f5ng cha\u00fang muo\u00e1n tr\u00f4\u00fb tha\u00f8nh hie\u00e4p s\u00f3 Tha\u00e4t la\u00f8 phi ly\u00f9 khi \u00f1o\u00f8i ho\u00fbi mo\u00e4t \u00f1\u00f6\u00f9a tre\u00fb ba tuo\u00e5i co\u00f9 ca\u00f9ch suy ngh\u00f3 nh\u00f6 mo\u00e4t ng\u00f6\u00f4\u00f8i cha ba m\u00f6\u00f4i tuo\u00e5i. Cuo\u00e1i cu\u00f8ng ng\u00f6\u00f4\u00f8i cha cu\u00f5ng nha\u00e4n ra \u00f1ie\u00e0u na\u00f8y. Anh ta t\u00f6\u00ef ho\u00fbi: \u201cTha\u00e8ng be\u00f9 muo\u00e1n g\u00ec nh\u00e6? La\u00f8m sao co\u00f9 the\u00e5 ke\u00e1t h\u00f4\u00efp \u00f1ie\u00e0u m\u00ecnh muo\u00e1n v\u00f4\u00f9i \u00f1ie\u00e0u no\u00f9 muo\u00e1n?\u201d. Mo\u00efi vie\u00e4c bo\u00e3ng tr\u00f4\u00fb ne\u00e2n de\u00e3 da\u00f8ng h\u00f4n khi anh ba\u00e9t \u00f1a\u00e0u ngh\u00f3 ve\u00e0 \u00f1ie\u00e0u \u00f1o\u00f9. Ca\u00e4u con trai co\u00f9 mo\u00e4t chie\u00e1c xe ba ba\u00f9nh ma\u00f8 ca\u00e4u th\u00edch \u00f1a\u00efp \u00f1i ch\u00f4i tre\u00e2n he\u00f8 pho\u00e1 Brooklyn. Ca\u00f9ch \u00f1o\u00f9 va\u00f8i ca\u00ean nha\u00f8","co\u00f9 mo\u00e4t \u00f1\u00f6\u00f9a be\u00f9 l\u00f4\u00f9n h\u00f4n th\u00f6\u00f4\u00f8ng gia\u00f8nh xe cu\u00fba con anh. Nh\u00f6\u00f5ng lu\u00f9c nh\u00f6 the\u00e1 ca\u00e4u be\u00f9 th\u00f6\u00f4\u00f8ng me\u00e1u ma\u00f9o va\u00f8 cha\u00efy \u00f1i ma\u00f9ch me\u00ef. Ng\u00f6\u00f4\u00f8i me\u00ef pha\u00fbi can thie\u00e4p va\u00f8 s\u00f6\u00ef vie\u00e4c na\u00f8y c\u00f6\u00f9 ta\u00f9i die\u00e3n ha\u00f8ng nga\u00f8y. Va\u00e4y ca\u00e4u be\u00f9 muo\u00e1n g\u00ec? Kho\u00e2ng ca\u00e0n pha\u00fbi la\u00f8 mo\u00e4t tha\u00f9m t\u00f6\u00fb ta\u00f8i ba nh\u00f6 Sherlock Holmes11 m\u00f4\u00f9i co\u00f9 the\u00e5 t\u00ecm ra \u00f1ie\u00e0u \u00f1o\u00f9. Lo\u00f8ng t\u00f6\u00ef ha\u00f8o b\u00f2 to\u00e5n th\u00f6\u00f4ng, nh\u00f6\u00f5ng xu\u00f9c ca\u00fbm ma\u00efnh me\u00f5 nha\u00e1t trong no\u00f9 \u00f1e\u00e0u thu\u00f9c giu\u00efc no\u00f9 pha\u00fbi tra\u00fb \u00f1u\u00f5a, pha\u00fbi ne\u00e4n cho te\u00e2n \u00f1a\u00f9ng ghe\u00f9t kia mo\u00e4t cu\u00f9 va\u00f8o gi\u00f6\u00f5a mu\u00f5i. Ng\u00f6\u00f4\u00f8i cha ch\u00e6 ca\u00e0n no\u00f9i ra\u00e8ng ne\u00e1u no\u00f9 ch\u00f2u a\u00ean nh\u00f6\u00f5ng g\u00ec cha me\u00ef ba\u00fbo th\u00ec mo\u00e4t nga\u00f8y na\u00f8o \u00f1o\u00f9, no\u00f9 se\u00f5 \u00f1u\u00fb s\u00f6\u00f9c kho\u00fbe va\u00f8 kho\u00e2ng b\u00f2 tha\u00e8ng be\u00f9 to l\u00f4\u00f9n kia a\u00ean hie\u00e1p n\u00f6\u00f5a. The\u00e1 la\u00f8 vie\u00e4c a\u00ean uo\u00e1ng cu\u00fba tha\u00e8ng be\u00f9 cha\u00fang ga\u00ebp va\u00e1n \u00f1e\u00e0 g\u00ec kho\u00f9 kha\u00ean n\u00f6\u00f5a. Mo\u00e4t chuye\u00e4n kha\u00f9c: co\u00f9 mo\u00e4t ca\u00e4u be\u00f9 hay te\u00f8 da\u00e0m tre\u00e2n gi\u00f6\u00f4\u00f8ng. Ca\u00e4u ngu\u00fb v\u00f4\u00f9i ba\u00f8 no\u00e4i. Buo\u00e5i sa\u00f9ng ba\u00f8 th\u00f6\u00f4\u00f8ng \u00f1a\u00f9nh th\u00f6\u00f9c ca\u00e4u da\u00e4y, s\u00f4\u00f8 va\u00f8o ne\u00e4m va\u00f8 no\u00f9i: \u201cJohnny, xem k\u00eca, to\u00e1i qua cha\u00f9u la\u00efi la\u00f8m \u00f1ie\u00e0u g\u00ec the\u00e1 nh\u00e6?\u201d. Ca\u00e4u be\u00f9 th\u00f6\u00f4\u00f8ng \u00f1a\u00f9p: \u201cKho\u00e2ng pha\u00fbi, kho\u00e2ng pha\u00fbi cu\u00fba cha\u00f9u \u00f1a\u00e2u. Cu\u00fba ba\u00f8 \u00f1a\u00e1y\u201d. Du\u00f8 co\u00f9 la ra\u00e0y, \u00f1e\u00f9t va\u00f8o mo\u00e2ng hay nha\u00e9c nh\u00f4\u00fb lie\u00e2n tu\u00efc ra\u00e8ng cha me\u00ef kho\u00e2ng muo\u00e1n con la\u00f8m the\u00e1, gi\u00f6\u00f4\u00f8ng ngu\u00fb chu\u00f9 be\u00f9 va\u00e3n b\u00f2 \u00f6\u00f4\u00f9t mo\u00e3i \u00f1e\u00e2m. The\u00e1 la\u00f8 cha me\u00ef ca\u00e4u t\u00f6\u00ef ho\u00fbi: \u201cChu\u00f9ng ta pha\u00fbi la\u00f8m the\u00e1 na\u00f8o \u00f1e\u00e5 tha\u00e8ng be\u00f9 tho\u00e2i te\u00f8 da\u00e0m tre\u00e2n gi\u00f6\u00f4\u00f8ng?\u201d. Ca\u00e4u be\u00f9 muo\u00e1n \u00f1ie\u00e0u g\u00ec? Tr\u00f6\u00f4\u00f9c he\u00e1t no\u00f9 muo\u00e1n ma\u00ebc qua\u00e0n a\u00f9o ngu\u00fb gio\u00e1ng nh\u00f6 cha no\u00f9 ch\u00f6\u00f9 kho\u00e2ng pha\u00fbi ma\u00ebc chie\u00e1c a\u00f9o ngu\u00fb gio\u00e1ng nh\u00f6 ba\u00f8 no\u00f9. V\u00ec ba\u00f8 no\u00e4i \u00f1a\u00f5 cha\u00f9n chuye\u00e4n tha\u00e8ng cha\u00f9u c\u00f6\u00f9 te\u00f8 da\u00e0m ban \u00f1e\u00e2m ne\u00e2n ba\u00f8 ra\u00e1t sa\u00fcn lo\u00f8ng mua cho ca\u00e4u nho\u00f9c mo\u00e4t bo\u00e4 qua\u00e0n a\u00f9o ngu\u00fb ne\u00e1u nh\u00f6 no\u00f9 ch\u00f2u s\u00f6\u00fba \u00f1o\u00e5i. Th\u00f6\u00f9 hai, ca\u00e4u be\u00f9 muo\u00e1n co\u00f9 mo\u00e4t ca\u00f9i gi\u00f6\u00f4\u00f8ng cu\u00fba ch\u00ednh m\u00ecnh. Ba\u00f8 no\u00e4i va\u00f8 bo\u00e1 me\u00ef cu\u00f5ng kho\u00e2ng pha\u00fbn \u00f1o\u00e1i. 11 Sherlock Holmes: Tha\u00f9m t\u00f6\u00fb l\u00f6\u00f8ng danh trong tie\u00e5u thuye\u00e1t trinh tha\u00f9m cu\u00fba ta\u00f9c gia\u00fb ng\u00f6\u00f4\u00f8i Anh Arthur Conan Doyle (1859 - 1930), xua\u00e1t hie\u00e4n tre\u00e2n a\u00e1n ba\u00fbn la\u00e0n \u00f1a\u00e0u tie\u00e2n va\u00f8o na\u00eam 1887.","Me\u00ef no\u00f9 \u00f1\u00f6a no\u00f9 \u00f1e\u00e1n c\u00f6\u00fba ha\u00f8ng ba\u00f9ch ho\u00f9a, \u00f1\u00f6a ma\u00e9t ra hie\u00e4u v\u00f4\u00f9i co\u00e2 ba\u00f9n ha\u00f8ng va\u00f8 no\u00f9i: \u201cCha\u00f8ng trai tre\u00fb na\u00f8y muo\u00e1n mua va\u00f8i th\u00f6\u00f9 \u00f4\u00fb \u00f1a\u00e2y \u00f1a\u00e1y\u201d. Co\u00e2 ba\u00f9n ha\u00f8ng to\u00fb ve\u00fb quan tro\u00efng ba\u00e8ng ca\u00f9ch ho\u00fbi: \u201cCha\u00f8ng trai tre\u00fb! Ca\u00e4u muo\u00e1n mua g\u00ec na\u00f8o?\u201d. Ca\u00e4u be\u00f9 nho\u00f9n cha\u00e2n cho co\u00f9 ve\u00fb cao the\u00e2m va\u00f8 no\u00f9i: \u201cEm muo\u00e1n mua mo\u00e4t ca\u00f9i gi\u00f6\u00f4\u00f8ng cho rie\u00e2ng em\u201d. Ba\u00f8 me\u00ef ra hie\u00e4u cho co\u00e2 ba\u00f9n ha\u00f8ng gi\u00f4\u00f9i thie\u00e4u v\u00f4\u00f9i ca\u00e4u ca\u00f9i gi\u00f6\u00f4\u00f8ng ma\u00f8 ba\u00f8 muo\u00e1n mua cho ca\u00e4u. Co\u00f8n ca\u00e4u nho\u00f9c th\u00ec c\u00f6\u00f9 h\u00ed h\u00f6\u00fbng tin ra\u00e8ng \u00f1o\u00f9 la\u00f8 ca\u00f9i gi\u00f6\u00f4\u00f8ng ma\u00f8 ch\u00ednh no\u00f9 \u00f1a\u00f5 cho\u00efn mua. Ho\u00e2m sau, chie\u00e1c gi\u00f6\u00f4\u00f8ng \u00f1\u00f6\u00f4\u00efc \u00f1\u00f6a \u00f1e\u00e1n. Va\u00f8 \u00f1e\u00e2m \u00f1o\u00f9 khi ng\u00f6\u00f4\u00f8i cha v\u00f6\u00f8a ve\u00e0 \u00f1e\u00e1n nha\u00f8, ca\u00e4u be\u00f9 cha\u00efy ra c\u00f6\u00fba reo le\u00e2n: \u201cCha \u00f4i! Cha le\u00e2n ma\u00f8 xem ca\u00f9i gi\u00f6\u00f4\u00f8ng con m\u00f4\u00f9i mua!\u201d. Ng\u00f6\u00f4\u00f8i cha nh\u00ecn chie\u00e1c gi\u00f6\u00f4\u00f8ng, ro\u00e0i ho\u00fbi ca\u00e4u be\u00f9 \u201cCon se\u00f5 kho\u00e2ng te\u00f8 da\u00e0m le\u00e2n gi\u00f6\u00f4\u00f8ng cu\u00fba con n\u00f6\u00f5a, pha\u00fbi kho\u00e2ng na\u00f8o?\u201d. Ca\u00e4u be\u00f9 tra\u00fb l\u00f4\u00f8i ngay la\u00e4p t\u00f6\u00f9c: \u201cO\u00c0, kho\u00e2ng \u00f1a\u00e2u, kho\u00e2ng \u00f1a\u00e2u! Con se\u00f5 kho\u00e2ng bao gi\u00f4\u00f8 la\u00f8m \u00f6\u00f4\u00f9t ca\u00f9i gi\u00f6\u00f4\u00f8ng cu\u00fba con\u201d. Tha\u00e8ng be\u00f9 \u00f1a\u00f5 gi\u00f6\u00f5 l\u00f4\u00f8i h\u00f6\u00f9a v\u00ec lo\u00f8ng t\u00f6\u00ef ha\u00f8o cu\u00fba no\u00f9. \u00d1a\u00e2y la\u00f8 ca\u00f9i gi\u00f6\u00f4\u00f8ng cu\u00fba no\u00f9. Ch\u00e6 mo\u00e4t m\u00ecnh no\u00f9 mua tho\u00e2i. No\u00f9 la\u00efi ma\u00ebc qua\u00e0n a\u00f9o ngu\u00fb nh\u00f6 mo\u00e4t ng\u00f6\u00f4\u00f8i l\u00f4\u00f9n. Ca\u00e4u be\u00f9 muo\u00e1n ha\u00f8nh \u00f1o\u00e4ng nh\u00f6 mo\u00e4t ng\u00f6\u00f4\u00f8i l\u00f4\u00f9n va\u00f8 \u00f1a\u00f5 th\u00f6\u00efc s\u00f6\u00ef la\u00f8m \u00f1\u00f6\u00f4\u00efc nh\u00f6 the\u00e1! Mo\u00e4t ng\u00f6\u00f4\u00f8i cha kha\u00f9c, K. T. Duchsman, ky\u00f5 s\u00f6 vo\u00e2 tuye\u00e1n \u00f1ie\u00e4n, cu\u00f5ng la\u00f8 mo\u00e4t ho\u00efc vie\u00e2n cu\u00fba to\u00e2i, kho\u00e2ng the\u00e5 thuye\u00e1t phu\u00efc co\u00e2 cha\u00f9u ga\u00f9i ba tuo\u00e5i ch\u00f2u a\u00ean sa\u00f9ng. La ra\u00e0y, do\u00efa na\u00eft hay van na\u00f8i, do\u00e3 da\u00f8nh \u00f1u\u00fb mo\u00efi kie\u00e5u \u00f1e\u00e0u vo\u00e2 hie\u00e4u. Cha me\u00ef be\u00f9 t\u00f6\u00ef ho\u00fbi: \u201cChu\u00f9ng ta pha\u00fbi la\u00f8m nh\u00f6 the\u00e1 na\u00f8o \u00f1e\u00e5 no\u00f9 ch\u00f2u a\u00ean sa\u00f9ng?\u201d. Co\u00e2 be\u00f9 muo\u00e1n ba\u00e9t ch\u00f6\u00f4\u00f9c me\u00ef \u00f1e\u00e5 ca\u00fbm tha\u00e1y m\u00ecnh l\u00f4\u00f9n va\u00f8 tr\u00f6\u00f4\u00fbng tha\u00f8nh. The\u00e1 la\u00f8 mo\u00e4t buo\u00e5i sa\u00f9ng no\u00ef, ho\u00ef \u00f1\u00f6a co\u00e2 be\u00f9 le\u00e2n mo\u00e4t chie\u00e1c ghe\u00e1 cao va\u00f8 \u00f1e\u00e5 be\u00f9 t\u00f6\u00ef na\u00e1u m\u00ec a\u00ean sa\u00f9ng. Va\u00f8o \u00f1u\u00f9ng gi\u00f4\u00f8 phu\u00f9t quan tro\u00efng - co\u00e2 be\u00f9 \u00f1ang na\u00e1u m\u00ec, ng\u00f6\u00f4\u00f8i","cha b\u00f6\u00f4\u00f9c va\u00f8o nha\u00f8 be\u00e1p. V\u00f6\u00f8a tro\u00e2ng tha\u00e1y cha, co\u00e2 nho\u00fb \u00f1a\u00f5 reo le\u00e2n: \u201cCha xem na\u00f8y, con \u00f1ang t\u00f6\u00ef na\u00e1u m\u00ec \u00f1a\u00e1y\u201d. Sa\u00f9ng ho\u00e2m a\u00e1y co\u00e2 be\u00f9 \u00f1a\u00f5 t\u00f6\u00ef nguye\u00e4n a\u00ean hai to\u00e2 m\u00ec ma\u00f8 kho\u00e2ng ca\u00e0n ai nha\u00e9c nh\u00f4\u00fb. Co\u00e2 be\u00f9 \u00f1a\u00f5 the\u00e5 hie\u00e4n \u00f1\u00f6\u00f4\u00efc m\u00ecnh trong vie\u00e4c t\u00f6\u00ef tay na\u00e1u m\u00ec. William Winter t\u00f6\u00f8ng nha\u00e4n xe\u00f9t: \u201cT\u00f6\u00ef the\u00e5 hie\u00e4n m\u00ecnh la\u00f8 nhu ca\u00e0u c\u00f4 ba\u00fbn cu\u00fba con ng\u00f6\u00f4\u00f8i\u201d. Chu\u00f9ng ta co\u00f9 the\u00e5 \u00f6\u00f9ng du\u00efng ye\u00e1u to\u00e1 ta\u00e2m ly\u00f9 na\u00f8y va\u00f8o kinh doanh. Mo\u00e3i khi ba\u00efn co\u00f9 \u00f1\u00f6\u00f4\u00efc mo\u00e4t y\u00f9 t\u00f6\u00f4\u00fbng \u00f1a\u00ebc bie\u00e4t, ba\u00efn ne\u00e2n g\u00f4\u00efi cho ng\u00f6\u00f4\u00f8i kha\u00f9c y\u00f9 t\u00f6\u00f4\u00fbng \u00f1o\u00f9 va\u00f8 \u00f1e\u00e5 ho\u00ef bie\u00e1n no\u00f9 tha\u00f8nh hie\u00e4n th\u00f6\u00efc. Lu\u00f9c \u00f1o\u00f9 ho\u00ef se\u00f5 xem y\u00f9 t\u00f6\u00f4\u00fbng a\u00e1y la\u00f8 cu\u00fba ho\u00ef, ho\u00ef se\u00f5 ye\u00e2u th\u00edch no\u00f9 va\u00f8 do\u00e1c s\u00f6\u00f9c th\u00f6\u00efc hie\u00e4n ba\u00e8ng mo\u00efi gia\u00f9. * De\u00e3 khi nha\u00e4n nh\u00f6ng kho\u00f9 khi cho. De\u00e3 la\u00f8 khi ngh\u00f3 xa\u00e1u ve\u00e0 ng\u00f6\u00f4\u00f8i kha\u00f9c nh\u00f6ng kho\u00f9 la\u00f8 khi ta\u00ebng cho ho\u00ef nie\u00e0m tin. De\u00e3 la\u00f8 khi da\u00e4p ta\u00e9t \u00f1i \u00f6\u00f4\u00f9c m\u00f4 cu\u00fba ng\u00f6\u00f4\u00f8i kha\u00f9c va\u00f8 kho\u00f9 la\u00f8 khi g\u00f4\u00efi cho ng\u00f6\u00f4\u00f8i kha\u00f9c mo\u00e4t mong muo\u00e1n tha thie\u00e1t. Va\u00e4y ta\u00efi sao ta kho\u00e2ng la\u00f8m mo\u00e4t \u00f1ie\u00e0u \u201ckho\u00f9\u201d ma\u00f8 hie\u00e4u qua\u00fb tha\u00e4t to\u00e1t nh\u00f6 kh\u00f4i g\u00f4\u00efi mong muo\u00e1n thie\u00e1t tha \u00f4\u00fb mo\u00e4t con ng\u00f6\u00f4\u00f8i? NGUYE\u00c2N TA\u00c9C 3: G\u00d4\u00cfI CHO NG\u00d6\u00d4\u00d8I KHA\u00d9C Y\u00d9 MUO\u00c1N TH\u00d6\u00cfC HIE\u00c4N \u00d1IE\u00c0U BA\u00cfN MUO\u00c1N HO\u00cf LA\u00d8M.","TO\u00d9M TA\u00c9T NGHE\u00c4 THUA\u00c4T \u00d6\u00d9NG X\u00d6\u00db CA\u00caN BA\u00dbN NGUYE\u00c2N TA\u00c9C 1: Kho\u00e2ng ch\u00e6 tr\u00edch, oa\u00f9n tra\u00f9ch hay than phie\u00e0n. NGUYE\u00c2N TA\u00c9C 2: Tha\u00f8nh tha\u00e4t khen ng\u00f4\u00efi va\u00f8 bie\u00e1t \u00f4n ng\u00f6\u00f4\u00f8i kha\u00f9c. NGUYE\u00c2N TA\u00c9C 3: G\u00f4\u00efi cho ng\u00f6\u00f4\u00f8i kha\u00f9c y\u00f9 muo\u00e1n th\u00f6\u00efc hie\u00e4n \u00f1ie\u00e0u ba\u00efn muo\u00e1n ho\u00ef la\u00f8m."]