Welcome Package (5)

Welcome Package

TABLE OF CONTENTSFacility / Map & Directions .........................................................................3Technology ...............................................................................................5TimFit Centre............................................................................................6Expectations .............................................................................................6General Information ..................................................................................8Streams....................................................................................................9Assessments & Reviews...........................................................................12Video Overview.......................................................................................13Evaluations .............................................................................................14Action Plan .............................................................................................14TAPP Mobile Applications .........................................................................14Learning Centre ......................................................................................15Recommended AccomModation ...............................................................17What’s Next? ..........................................................................................22Welcome Package Page 2 26 November 2013

FACILITY / MAP & DIRECTIONSTim Hortons University is located inthe town of Oakville, Ontario. Oakvilleis a vibrant and impressive communitywithin the Greater Toronto Area (GTA)with approximately 182,520 residents.The Town of Oakville is a beautifullakeside town with a strong heritage,preserved and celebrated by residentsand visitors alike.Oakville has become a covetedresidential and business center due toits proximity to Lake Ontario and easyaccess to popular areas like downtownToronto.Welcome Package Page 3 26 November 2013

228 Wyecroft Rd, Oakville, ON L6K 3X7 (905) 339-5640From Lester B Pearson International Airport - Toronto 1. Merge onto PROVINCIAL ROUTE 427 S. 2. Merge onto QEW toward HAMILTON. 3. Take the DORVAL DRIVE exit 4. Turn LEFT at top of ramp onto DORVAL DRIVE 5. Turn LEFT onto WYECROFT RD. 6. End at 228 WYECROFT Road.Note: Tim Hortons University is located in the building attached to the TimHortons restaurant on your RIGHT – please park in VISITOR PARKING andenter side door. Estimated Time: 29 minutes Estimated Distance: 36.9 kmFrom South Western Ontario and Michigan 1. Take HWY 401 to HWY 403 and continue onto the QEW Toronto. 2. Take the DORVAL DRIVE exit 3. Turn RIGHT at top of ramp onto DORVAL DRIVE 4. Turn LEFT onto WYECROFT RD. 5. End at 228 WYECROFT Road.Note: Tim Hortons University is located in the building attached to the TimHortons restaurant on your RIGHT – please park in VISITOR PARKING andenter side door.Welcome Package Page 4 26 November 2013

From Toronto East 1. Take HWY 401 to HWY 427 South. (From Downtown Toronto take GARDINER EXPWY WEST to QEW WEST) 2. GARDINER EXPWY WEST becomes QEW WEST 3. Exit at DORVAL DRIVE. 4. Turn LEFT at top of ramp onto DORVAL DRIVE 5. Turn LEFT onto WYECROFT RD. 6. End at 228 WYECROFT Road.Note: Tim Hortons University is located in the building attached to the TimHortons restaurant on your RIGHT – please park in VISITOR PARKING andenter side door.From Niagara Region 1. Take QEW Toronto. 2. Exit at the DORVAL DRIVE. 3. Turn RIGHT at top of ramp onto DORVAL DRIVE 4. Turn LEFT onto WYECROFT RD. 5. End at 228 WYECROFT Road.Note: Tim Hortons University is located in the building attached to the TimHortons restaurant on your RIGHT – please park in VISITOR PARKING andenter side door.ParkingOn day one and two, please park in the visitor spots at the Tim HortonsUniversity. During the “Welcome to Tim Hortons” class, you will be givenparking passes and instructions for our designated parking lot. TECHNOLOGYWe believe that technology is a very effective tool in enhancing the learningprocess. Tim Hortons University utilizes a variety of methods to enhancelearning and connect with all participants, including; social media(twitter) and tablets.Participants are required to bring their own tablets or laptop.Tablets/Smartphones are used throughout TIMS-U to assist inproviding an effective learning environment. Our facilityfeatures charging stations and access to wireless internet. Twitter: You are encouraged to follow our twitter account (@th_university) for updates regarding yourtime here. We also encourage you to create an account andWelcome Package Page 5 26 November 2013

contribute to learning by interacting via this very effective social medium.Various classes and sessions will be assigned hash tags (i.e. #hospitality) andsome facilitators may assign work or provide additional learning via twitter. Foursquare: Tim Hortons University is on Foursquare. See if you can be the mayor during your time here! TIMFIT CENTRE While at Tim Hortons University, we’ve arranged for you to have unlimited access to our on-site fitness facility; the TimFit Centre. This facility features various cardio machines, weights, racquetball court, lockers and a changing/shower area. More information will be provided during your “Welcome to Tim Hortons” class. EXPECTATIONSWe understand that you may be anxious to begin training and are probably alittle nervous as well. Here are a couple of things to set you up for success:Your first week at the university was designed with the intent of immersing youin our culture and our facility gradually. You will attend a couple of differentclasses, meet program instructors, other university participants and Tim Hortonsexecutives. Your first day will be Monday.Welcome to Tim Hortons! - Orientation SessionThis day will set you up for success during the remaining time at the university.We’ll take a tour of the THI office, see the Tim Hortons University and fit you foryour very own uniform. Tim Hortons and THI have thrived for over 40 years onthe premise that a trusting partnership is integral to the long-term success of thebusiness. On this day, you’ll also meet various representatives from differentdepartments at THI. They’ll talk about what they do, and how they’ll work toensure you are successful now and in the future.Attire – Business Casual (Including clean shaven)Welcome Package Page 6 26 November 2013

Food SafetyAt Tim Hortons, we consider Food Safety to be “non-negotiable”. This coursemeets the Tim Hortons requirement to be fully trained in Food Safety whensupervising the preparation and service of food at a Tim Hortons location.Achieving the passing score of at least 75% on the exam will confirm yourknowledge and understanding of Food Safety principles that are needed tosupport Restaurant level execution of the Tim Hortons Food Safety Plan. Thiscourse and exam result in the awarding of a Public Health Departmentrecognized training certificate for Food Safety Certification.Canada – Advanced FstThe Advanced fst course will review the Food Safety Standards in Canada. This isan online course with an in-class exam. You will be asked to provide an emailaddress to be set up to access the course. You must complete the online portionof the course before your start date as you will write your certification exam onthe second day of your training. Please note that the online component will takeabout 10 hours to complete.USA – ServSafeThe ServSafe course will review the Food Safety Standards in the US. This is anonline course with an in-class exam. You will be asked to provide an emailaddress to be set up to access the course. You must complete the online portionof the course before your start date as you will write your certification exam onthe second day of your training. Please note that the online component will takebetween 10 to 12 hours to complete.Attire – Business Casual (Including clean shaven)Coffee Leadership ”Bean to Cup”/ Art of TeaAt Tim Hortons, Hot Beverages like coffee and Tea are incredible important keysto the success of our company. These sessions will introduce you to the complexand wonderful world of coffee and teaAttire – Tim Hortons UniformMaidstone Coffee Plant/Maidstone Bakery VisitThis day will include a visit to Coffee Roasting Plant in the morning and a visit toour bakery facility in the afternoon.Attire – Tim Hortons UniformAlways Safe – Canada OnlyIn this class, we will review the importance of keeping your Team Members andGuest safe in the Workplace environment. We will review potential Hazards andhow to spot them before they occur by using the RAC model (Recognize, AssessWelcome Package Page 7 26 November 2013

and Control). The importance of Due Diligence on our behalf will keep ourenvironment safe and help protect us all. You will discover the tools you have atyour disposal to help build your own Health & Safety Program for each of yourrestaurants. Class participation and activities, as well as, lecture format will fillyour day with helpful tools for you to stay Always Safe.Attire – Tim Hortons UniformOnondaga Farms visitThe Tim Horton Children’s Foundation is a charity that is very close to our hearts.In this session, you’ll learn all about the wonderful ways that the THCF givesback and you’ll experience first-hand what a camper experiences when theyattend one of the facilities.Attire – Casual GENERAL INFORMATIONAll classroom sessions are held at the Tim Hortons University (228 WyecroftRoad). Locations will be communicated to you as your training progresses.Lunch is provided free of charge on weekdays. You are responsible for your ownfood on weekend’s hands-on training days. You are welcome to purchase foodat a discounted rate from our restaurant or you can bring a lunch.We are a paperless facility. All resources can be accessed online. We will provideyou with a Tims U note book, please bring pens, pencils, highlighters andcalculators along with your electronic device. The training rooms can be cool, soconsider bringing a sweater. You will have access to email, internet, phones andfax machines to ensure that you can communicate as smoothly as possibleduring your stay here.Business casual is required on your first day unless you have a Tim Hortonsuniform. If you do not have a uniform, one will be provided to you as you will berequired to be in uniform everyday unless stated otherwise on your schedule.Welcome Package Page 8 26 November 2013

STREAMSAt Tim Hortons, we believe that Training is an investment and has played animportant role in the success of our brand. While at the Tim Hortons University, youwill meet other Restaurant Owners and Managers and attend a number of classes.Much thought has gone into ensuring an effective learning experience is enjoyed byeach participant. Our team has created a schedule that combines a balancedapproach of classroom, e-learning and hands-on experience over a seven week time-frame.Pre-ArrivalBefore you are permitted to attend Tim Hortons University, you will be asked tocomplete a variety of tasks. 1. Complete Team Member training - Stage 1 in the Learning Centre. 2. Complete the Pre-Assessment. (Existing Managers/Owners Only) 3. Complete the online component of ServSafe (USA) or Advanced.fst (Canada)While at the university, you will participate in up to 5 different streams eachrepresenting a core area of our business.1 – CULTURE & COFFEEThis kick-off stream serves as an introduction to our brand andculture. Here we cover Tim Hortons basics and focus on our mostimportant asset, our coffee. Food Safety is key to protecting ourbrand and the success we garner with our guests.Courses included: Welcome to Tim Hortons Advanced Food Safety – CANADA ONLY ServSafe – USA ONLY Coffee Leadership: Bean to Cup Art of Tea : Leaf to Cup Always Safe –Canada ONLY Onondaga Farms VisitKey Learning: Coffee Preparation, Food Safety, Tim Hortons History & CultureWelcome Package Page 9 26 November 2013

2 – PRODUCTION (2 WEEKS)* This stream features an intense mix of practical and theoretical learning related to the production of our high quality items.Courses included: Always Fresh Baking Theory Research and Development Info SessionHands on Learning: Equipment Maintenance Always Fresh Baking x 5 Days Prepared Foods (Preparation, Breakfast, Lunch) x 4 DaysKey Learning: Equipment Maintenance, Back of House Report, Production, FoodService, Food Costs.*The Production stream can be exempted for all existing Restaurant Managersfollowing the successful complete of a skills verification exam. If you wish to applyfor the exemption please contact your Manager, Regional Training. 3– FLOOR LEADERS Tim Hortons is an industry leader in providing fast, friendly & consistent service; this stream focuses on all aspects of Front of House and Guest interactions.Courses included: Hospitality and Owning the Guest Experience Guest ServicesHands on Learning: Front of House Service / Drive Thru Front of House Equipment Register Systems Drink BuildsKey Learning: Hospitality, Equipment Calibration, Hand Washing CertificationWelcome Package Page 10 26 November 2013

4 – RESTAURANT MANAGEMENT (2 WEEKS)* As you know, running a restaurant is more than simply counting cash drawers and carrying a lot of keys. This stream discusses Management Theory i.e. specific tools required to assist you in effectively managing the Restaurant. From a practical management standpoint, participantstry their hand at being a manager and will cover all aspects of running an effectiverestaurant; from placing an order, to motivating team members to interacting withGuests.Courses included: Clearview Restaurant Management Fundamentals Cash Management & Books Loss Prevention Retention & Hiring for Success Maximizing Profitability Floor ManagementHands on Learning: In-Restaurant Management x 5 DaysKey Learnings: Profitability, Manager Walk-thru, Ordering, Inventory, Production,Sunday inventory, Restaurant Financials*The Restaurant Management stream is not applicable to Non-Traditional partners.(Non-Traditional is defined as restaurant(s) owned and operated by food servicecorporations or institutions) 5 – LEADERSHIP* While there are some similarities, the definition of a manager is entirely different than the definition of leader. This stream focuses on combining the two so that all day, every day we are acting as true role models for our team members and fostering a high-energy, funand productive work environment. Participants will be challenged to bring forwardreal-life leadership examples from their lives and from the previous two weeks.Courses included: Leadership & Team Development The Role of Operations Employment Legislation Case Study & Graduation CeremonyKey Learnings: Coaching, Motivating Team Members*The Leadership stream is not applicable to Non-Traditional partners. (Non-Traditional is defined as restaurant(s) owned and operated by food servicecorporations or institutions)Welcome Package Page 11 26 November 2013

ASSESSMENTS & REVIEWSLike in our Restaurants, we utilize a balanced approach of classroom, hands-on andelectronic learning. The following outlines some key assignments that are required;before, during and after attending Tim Hortons University.BEFORE ARRIVINGBefore attending Tim Hortons University, you are required to complete twoassignments; Self Competency Review and the Pre-Assessment.Self-competency reviewWhile technically not related to the TimHortons University, the completion of thisassessment is required and asks you to reflecton your individual competencies in some keyareas. There is no right or wrong answers tothe assessment. Answering as honestly aspossibly will help you learn, and us teach,more effectively.The assessment uses a system from 1 (low) to10 (high) and is accessed from the Trainingmenu of AF Reporting. Pre-assessment At Tim Hortons University, we take learning very seriously and are committed to providing a customized, tailored learning environment for all participants. The pre-assessment measures your practical knowledge in key operational areas of the business. This assessment will allow us to identify which area of curriculum we need to focus on to help you gain the knowledge needed to improve your skills. UPON COMPLETION OF EACH STREAM At the end of each stream, you are requiredto login to the Tim Hortons Learning Centre (Page 15) and complete the post-streamassessment. These assessments are a series of randomized questions selected fromthe content you learned throughout the week and must be completed before youattend the next stream.Welcome Package Page 12 26 November 2013

UPON COMPLETION OF THE PROGRAMPost-assessmentThis post-assessment will show allquestions that you got wrong on yourpre-assessment and allow you toprovide an updated response based onthe learnings you gained at the TimHortons University. VIDEO OVERVIEWPrior to each stream, you are required to view a short video that introduces you tothe learning concepts in that stream. This can be accessed via the TIMS-U tab inthe Learning Centre. This video must be completed before Monday morning of eachweek, and does not open up until the previous stream assessment has beencompleted.Welcome Package Page 13 26 November 2013

EVALUATIONSWhile at Tim Hortons University, we will ask you to complete several evaluations.These evaluations are related to course/location/facilitator, as well as your learningprogress.During your entire time at Tim Hortons University, please allow time and be preparedto answer questions such as “How confident are you in your capability to effectivelyapply the knowledge or skills on the job?” ACTION PLANDuring each course, you will be given opportunity to identifykey learnings that you’d like to take action on when you areback at your restaurant. To support this, we have developed anelectronic action plan feature that is accessible via TAPP. TAPP MOBILE APPLICATIONSAs our business grows, demand for management time increases. It is becomingmore and more important that the leaders of our business be equipped with theproper tools and resources to effectively run a shift, complete all management tasksand lead their Team Members. Technology plays a tremendous role in the evolutionof a Restaurant Manager. Using tools like tablet devices, allows for increasedmobility throughout the Restaurant.Benefits  Paperless – TAPP was engineered with the intent of removing all current paper logs at the Restaurant. Because we are no longer limited to a static document, all logs were re- imagined to capture maximum efficiency based on the task being accomplished. Electronic Signature – Because eachRestaurant Owner/Manager/TeamMember/Operations user has a unique ID andpassword, we are able to identify exactly whoWelcome Package Page 14 26 November 2013

is using each log and can conform to the legal requirements.  Date/time stamp – Not only can the system record a date and time stamp for every action, but it can display/hide tasks based on the current date and time. i.e. If the time is 10:15am, the 9:00am Time & Temperature log is no longer available and cannot be dry-lab.  “Cloud”-based storage – All data that is entered into TAPP is actually stored on AF Reporting. This means that the data is always accessible and available from any computer or tablet with an internet connection.  Offline capability – Occasionally, technical issues happen in our Restaurants. Whether these issues are planned (AF Reporting is undergoing scheduled maintenance) or un-planned (internet in your Restaurant is down), TAPP has been developed to accommodate these issues. Using HTML5 technology these apps will continue to operate if an outage occurs during a key moment such as a Manager Walk-thru (I.e. reviewing the Garbage enclosure) - Indicates the app is syncing with the server - Indicates the app is ready for completion LEARNING CENTREThe Learning Centre is a fully online training tool that houses training titles gearedtowards Restaurant Team Members and Restaurant management. This tool will beused extensively while you are at TIMS-U to view Training titles, complete courseevaluations and other information.Learning Centre Features:• Content is always up-to-date A Home Page displaying current Operations & Marketing information Pause/Rewind/Closed Captioning functionality Advanced reporting capability A resource library that contains information on equipment maintenanceUsing the Learning CentreBecause the Learning Centre program streams video content to the end-user, it isimportant that you use the program while at a location with internet that is fairlystable and has a high-speed connection. The Learning Centre will do a quick speetest upon opening and classify your connection as one of the following speeds (whichis displayed on the bottom right of the screen):  - This will display content at the highest resolution and video size.Welcome Package Page 15 26 November 2013

 Low bandwidth – This will display content at the highest resolution in a smaller video window. (If the videos are loading slowly, you can opt to choose the method by clicking the button on the bottom left of the splash page)  No bandwidth – The program will not allow you to login and will not display any content.To Login to the Learning Centre:1. From any tablet or computer using Google Chrome/IE9, navigate to tapp.frameworks.ca. A verification screen will appear that checks all components of your computer to verify if it has the minimum specifications to run the program. (i.e. Adobe Reader)2. Enter your username in the Username field.3. Enter your password in the Password field.4. Click on the Learning Centre app.5. The system will automatically navigate to the Splash Page.SPLASH PAGEThe Splash Page is designed to provide targeted and dynamic, yet quick, pieces ofinformation for all learners. This page is updated regularly, with informationregarding new products or programs that all learners need to know. The goal behindthe home page is to encourage learners to login to the Learning Centre on a regularbasis so that they can review any updates, even if they have completed all requiredtitles.At the top of the screen, several options are shown:o Home: Click this to return to the Home page.o Team Member / Management: Click this to navigate to the respective training module.o Resources: Click this to navigate to the resource library.o Help: Click this to view a file explaining some of the features of the Learning Centre.o Logout: Click this to logout and save completion.SupportOur helpdesk is available for support on all software related inquiries (TAPP/AFReporting/Learning Centre). Please call 1-866-TIMSOWN for assistance.Unfortunately, we do not support tablets or connections and are unable totroubleshoot any tablet/connection related issues. A help button is available at the top of every screen that will provide contextual assistance for each app.Welcome Package Page 16 26 November 2013

RECOMMENDED ACCOMMODATIONFurnished Apartments in private houses Key Features & Amenities Contact Info RatesFully Furnished 2-Bedroom executive style Shaun Baldaia $500/weekcondo in low rise building(5 minute drive to TIMS-U) Contact Information: $125/night –Suitable for single or couple Cell – (647) 929-4814 minimum of www.comfyrental.webs.com  On first floor with walk out to patio. Email: [email protected] 2 nights  One underground parking spot  2 bedrooms (big master with walk in closet and en-suite privileges. 2nd bedroom used as office and has futon)  Upgraded laminate floors.  Wood burning fireplace  In suite laundry with new front loading washer/dryer  Full kitchen with granite countertops, stainless steel appliances  Walk to grocery store to prepare your own home cooked meals!  Rent is inclusive of utilities AND: cable, wireless internet, phone (with unlimited long distance to anywhere in North America), linens, towels, pots/pans, plates etc. Key Features & Amenities Contact Info Rates $485/week -2 bedroom basement apartment Jeff Lukas single(5 minute drive to TIMS-U) occupancySuitable for all types of Trainees Contact Information: 1 Queen bed and 1 Double bed Home – (416) 580-4402 $535/Double Unlimited calling in Ontario and 500 www.jplrentalproperties.com Occupancy minutes/month in North America $575/Triple Wireless Internet occupancy Parking for multiple vehicles Please visit website for more detailsWelcome Package Page 17 26 November 2013

Key Features & Amenities Contact Info Rates Ron & Joyce Shantz $475/week2 Suites in detached home (5 min. drive “Coffee Perk”to TIMS-U). Suitable for single or coupleUpon request, pick up at airport and tour of Contact Information:Oakville prior to training (additional). Visit Home – (905) 844-3989webpage for details. Ron’s cell – (905) 467-7483 Joyce’s cell – (905) 466-3808 First Suite: Beautiful new suite! Main http://joy331.wix.com/coffee- floor, separate entrance with brand new perk everything! Private kitchenette/laundry with stacked full size LG steam stainless steel [email protected] or washer/dryer, granite countertop. Is [email protected] equipped with queen size bed, flat screen tv, recliners, California shutters. Second Suite: Our guests love this suite as it is very comfortable and includes a living room area with leather furniture and thermostatically controlled gas fireplace (porcelain stove style). Large kitchenette/shared laundry with LG front loading washer and dryer. Bedroom is very comfortable with a queen size bed. California shutters… Within walking distance to restaurants and shopping mall Housekeeping once per week and change of linens (additional) Access to large backyard with pool and BBQ Private phone with free long distance and wireless internet – free of charge Kitchenette, microwave, toaster oven, bar fridge and hot plates Key Features & Amenities Contact Info Rates Joe and Rose Podlovics $385/weekBasement apartment(10 minute drive to TIMS-U) Contact Information:Suitable for single or couple Home – (905) 829-9669 A nice 1 bedroom basement apartment Cell - (647) 295-5036 Email: [email protected] located in a residential area of Oakville Shared phone with main home Laundry services on site Pull out couch Use of backyard with poolWelcome Package Page 18 26 November 2013

Furnished Suites by Property Rental Companies and Hotels Key Features & Amenities Contact Info Rates Starting atFurnished apartments (10 minute drive 2511 Wyecroft Road $89 whento TIMS-U – back roads and approx. $18 Oakville, ON staying +15taxi one-way)Suitable for all types of Trainees 1-877-660-8550 nights Studio, one and two bedroom suites Local: (905) 847-2600 Fully equipped kitchens www.staybridge.com/oakville Rates Wired and wireless internet Starting at 24 hour Fitness centre on $85 when Indoor swimming pool staying +12 On-site coin laundry Contact Info Free dinner Monday to Thursday nights Free breakfast everyday 975 Syscon Road Burlington, ON Key Features & Amenities 1-800-CALL-HOMEFurnished apartments Local: (905) 631-8300(15 minute drive to TIMS-U and approx. www.burlington.homewoodsu$25 taxi one-way)Suitable for all types of Trainees ites.com Studio, one and two bedroom suites Fully equipped kitchens Wired and wireless internet 24 hour Fitness centre and indoor pool On-site coin laundry Free dinner Monday to Thursday and free breakfast everyday Located within walking distance to grocery store, restaurants, shopping and entertainmentWelcome Package Page 19 26 November 2013

Hotels Contact Info Rates Key Features & Amenities 590 Argus Road Starting atHotel rooms Oakville, ON $94/night(10 minute drive to TIMS-U) incl.Suitable for all types of Trainees 1-800-842-0092 continental NEWLY RENOVATED Local: (905) 842-5000 breakfast $50 deposit required upon check-in On-site coin laundry ($1.50/load) www.hioakville.com Corp. Meal In-room high speed internet – wired and plan available: wireless 10$ per day On-site restaurant, bar and lounge (min. 4 Walking distance to VIA RAIL, Banks, days purchase) Grocery, Mall and GO Train Indoor pool and exercise facilities Free local calls Freshly baked Continental Breakfast Coffee maker, mini fridge and microwave (be sure to specify) Key Features & Amenities Contact Info Rates Starting atHotel rooms Holiday Inn Select $112/night(10 minute drive to TIMS-U) 2525 Wyecroft RoadSuitable for all types of Trainees All rooms have a microwave, mini-fridge Oakville, ON 1-800-880-3188 and coffee makers Local: (905) 847-1000 Free local calls www.HISelect.com/oakvillebr On-site restaurant and cocktail lounge Indoor pool, Jacuzzi, sauna and exercise onte facilities In-room high speed internet – wired and wireless Located next to Staybridge Suites Must drive for all amenities (grocery store, restaurants, entertainment)Welcome Package Page 20 26 November 2013

Key Features & Amenities Contact Info RatesHotel rooms & Extended stay suites 950 Walkers Line code:(15 minute drive TIMS-U) Burlington, ON \"LTims\" toSuitable for all types of Trainees receive Extended Stay Suites have fully equipped Direct: 905-639-9290 Corporate Rate kitchenettes, oven-top burner, cutlery, Starting at microwave and refrigerator. $75/night FREE Long-Distance calls within North CCODE America ALL rooms have Microwaves and Refrigerators Taxi Service available at an additional cost. Simmons Pillow beds in every room Free WIFI is all guest rooms and public areas with Wired access too! Flat Screen 32” TV’s that includes FREE HBO and TMN movies!!! HOT Breakfast included!! Free Parking! Salt Water Swimming Pool and Fitness facility!Full Service Hotel with room service to on- site restaurant!! Jake’s Grill and Oyster House! Key Features & Amenities Contact Info Rates 1-5 nights =Guest room and suites 2274 South Sheridan Way $109/night(10 km from TIMS-U with Oakville, ONcomplimentary shuttle service) 28Suitable for all types of Trainees Direct: 905-829-1145 consecutive Hilton Garden Inn offers suites equipped nights= with Garden sleep system bed, $99/night refrigerator, microwave, coffee maker, ! complimentary wireless internet, 37” flat screen television Breakfast included Indoor pool and fitness centre Full Service Hotel with on-site restaurant and room serviceWelcome Package Page 21 26 November 2013