A Plan Company Profile fff

Assured Life Plan [email protected] www.aplaninsurancebrokers.com

COMPANY INFORMATION BACKGROUND A-Plan Insurance Brokers Limited was incorporated in 2006 under the Companies Act (CAP 486) of the Laws of Kenya as a Private Limited Company to carry out Insurance Brokerage Services. We comply and work as per the Insurance Act. Our Head Office is located in Nairobi, Lo�as Plaza, 1st Floor, Chiromo Lane off Ojijo Road, Parklands. REGISTERED OFFICES Head Office Lo�as Plaza, 1st Floor, Chiromo Lane off Ojijo Road, Parklands P. O. Box 11287 – 00100, NAIROBI. BRANCH OFFICES Jubilee Building, 2nd Floor Moi Avenue P. O. Box 43462 - 80100, MOMBASA. Rehema Complex , 3rd Floor Ronald Ngala Street P. O. Box 638 - 30100, ELDORET. Old Marshall Building Kimathi Way Street P. O. Box 489 - 10100, NYERI. Finance House, 2nd Floor Kenya�a Avenue P. O. Box 489 – 22136-20100, NAKURU.

PROFILE OF THE BOARD OF DIRECTORS 1. Joseph Ga�ko ----(BA) HONS Mr.Ga�ko is the board chairman with many years of experience in both public and private sector. 2. Jane Onywere---- (B.Com, CII) Jane has experience in all ma�er on general insurance and brings in a wealth of opera�onal exper�se. 3. Samuel Nderitu---- (Dip) Samuel is the Managing Director of the company, manages the business under the guidance of the board and ensures the company delivers its objec�ves. NB: All the named Directors are Kenyan Ci�zens SENIOR MANAGEMENT TEAM A-Plan Insurance Brokers Limited has a very experienced staffs with a capacity to undertake multiple insurance responsibilities/ tasks at any given time; 1. Millania Wanja Kimani ----Principal Officer B.Comm (Ins. Op�on) UON and ACII Has 30 years working experience in the Insurance Industry. Last Assignment as Manager, Kenya Na�onal Assurance Co. Ltd 2. Samuel Nderitu – Director MSK , ACII Has 22 years working experience in insurance industry. Last assignment as General Manager, Arkchoice Insurance Brokers Ltd 3. Nderitu Mwo�a – Director BSc (Eng.) Worked as a Senior manager with H. Young before moving to Kirinyaga Construc�on Company as a site manager. Currently the Director of Pumpken Engineering Company Ltd

SENIOR MANAGEMENT/ HUMAN RESOURCES DETAILS A-Plan Insurance Brokers Limited is a reputable and highly rated insurance broking firm in Kenya with a workforce of 22 employees. The key staff who are involved in the day-to-day ac�vi�es of the company are listed below with their relevant professional qualifica�ons and experience. 1. MRS. JANESTHER GATHIGIA KARUGU Posi�on : Underwri�ng Manager Educa�on : B.Com (Ins. Op�on) – UON Prof. Background : ACII Experience : 18 Years in insurance industry. Last worked as Technical Manager at Intra Africa Assurance Co. Ltd 2. MR. LUIS N. KABUGA Posi�on : General Manager Educa�on : “A” Level, ACII Experience : Has over 33 years’ experience in the insurance industry having worked with various insurance companies 3. JANE ONYWERE : Assistant General Manager Posi�on : B.Com (Ins. Op�on) – UON Educa�on : Has over 24 years’ experience in Experience the insurance industry 4. JAMES NGARI GATHARA Posi�on : Marke�ng/Technical Manager Educa�on : B.Com (Ins. Op�on) – UON Prof. Background : ACII Experience : Has over 28 years’ experience in the insurance industry 5. BERNARD M. KISEVE : Marke�ng Assistant Manager Posi�on : B.Com (Ins. Op�on) – UON Educa�on : ACII (Finalist) Prof. Background : Has over 19 years’ experience in Experience the insurance industry 6. SAMUEL NGUGI : Claims Manager Posi�on : B.Com (Marke�ng Op�on) – UON Educa�on : ACII, ILAR Prof. Background : Has over 22 years’ experience in Experience the insurance industry 7. DOROTHY KATHAMBI MUTUA Posi�on : IT/ Business Development Manager Educa�on : BSc (I.T) JKUAT Prof. Background : DIP. in IT Experience : Has over 8 years’ experience in the industry

Assured Life Plan AUDITORS PROFESSIONAL MEMBERSHIP Hudson & Associates, Cer�fied Public Accountants (Kenya), • Associa�on of Insurance Brokers of Kenya Embassy House, 2nd Floor, (AIBK) P. O. Box 4984 – 00200, NAIROBI. • Insurance Ins�tute of Kenya (IIK) LEGAL ADVISORS CAPITAL BASE Sichangi Partners Advocates 2nd Floor IPS Building, • Authorized Share Capital- KShs. 10,000,000/= P. O. Box 33223 - 00600, • Issued and paid up Capital - KShs. 5,000,000/= NAIROBI. BANKERS TECHNICAL CONSULTANTS/RISK IMPROVEMENT, RISK MANAGEMENT a) Consolidated Bank of Kenya Ltd, Safety Surveyors Ltd Koinange Street Branch, Head Office P. O. Box 5113 – 00200, Occidental House, 2nd Floor NAIROBI. Baricho Road Off Bunyala Road P. O. Box 2761 – 00506, b) Co-opera�ve Bank of Kenya Ltd, NAIROBI. University Way Branch, P. O. Box 60800 – 00200, PROPERTY VALUATION/SURVEYS NAIROBI. Safety Surveyors Ltd Head Office Occidental House, 2nd Floor Baricho Road Off Bunyala Road P. O. Box 2761 – 00506, NAIROBI. LOSS ADJUSTERS / ASSESSORS General Adjusters (K) Ltd Apple Wood Park, 3rd Floor Wood Avenue, Kilimani P. O. Box 75149 – 00200, NAIROBI. AUTOMOBILE VALUERS AND ASSESSORS Regent Automobile Valuers Limited TRV Plaza 2nd Floor Wing 2B, Muthithi Rd, Westlands P. O. Box 34365 – 00100, NAIROBI.

GUARANTEE CORE ACTIVITY Lien Security: • To offer cost effec�ve risk management solu�ons Consolidated Bank of Kenya has provided our that help improve the quality status of a client’s risk(s) company with a Bank Guarantee of KShs. 3,000,000/= and that provide value. in favour of Insurance Regulatory Authority (IRA). • To crea�vely use technological advancements in OUR VISION informa�on management to provide a consistently To be the leading Insurance Intermediary Solu�ons reliable personalized service. Provider in East & Central Africa by 2030 • To customize services and con�nually surpass OUR MISSION customer expecta�ons. To provide efficient, value added, uncompromised all round insurance service to the sa�sfac�on of all our • To ensure consistency, reliability, innova�on, clientele and to make posi�ve contribu�on to society crea�vity and service delivery. and environment in the process GOALS OUR CORE VALUES • To provide accurate and �mely consultancy/advisory • Integrity insurance services to all clients. • Professionalism • Efficiency • To provide regular product/service informa�on • Customer Focus updates related to insurance. • Accountability • Innova�veness • To provide advisory services on premium financing • Service Delivery when the need arises by recommending the best available premium financing houses(s). OBJECTIVE To provide insurance solu�ons and risk management • To provide tailor-made insurance covers for each advisory services that build efficiency and superior client. capacity in manpower and material resources u�liza�on and facilitate delivery of quality products so as to achieve a maximum return on our clients’ investment in each insurance service they purchase whether in life or general insurance.

SERVICE DELIVERY x. Nego�a�ng with the qualified underwriter any other per�nent aspects of the policy that arise during We provide professional advice to our clients in areas the term of the policy. of risks to be covered, and what covers to take up, risk xi. Provide such other services as may be related or management, exclusions, excesses, etc. at �me of loss, auxiliary to the due performance of the above work we assist the clients on claims handling procedures. We also have an excellent link with the underwriters in OUR SCOPE OF SERVICE placing covers, providing the necessary A. Work with and be responsive to the client in all documenta�ons and payments areas customarily related to placing insurance coverage as per the requirement of the client. OUR TERMS OF REFERENCE IN PERFORMING THE B. Develop as needed and implement strategy to ASSIGNMENT guarantee and maintain compe��ve rates and i. Nego�ate and obtain insurance covers for the benefits of insurance coverage from the available client’s assets, employees and poten�al market. legal/contractual liabili�es from reputable insurance C. Advise and consult with the client as to the type companies at compe��ve terms and condi�ons. and format of data that needs to be collected and maintained to maximize cover, benefit and renewal of ii. Aggressively pursue claims arising out of the the coverage. insured perils and ensure prompt and expedi�ous D. Co-ordinate and assist with the prepara�on of se�lement. coverage applica�ons and related forms necessary for submission to underwriters/insurer. iii. Provide prompt and sa�sfactory service on the E. Solicit and provide the client with compe��ve general management of the policies, claims, reviews coverage op�ons and alterna�ves from qualified and other technical advice. insurers that fit within the overall mandatory limits and rela�ons. iv. Advice the client on sources and op�ons for F. Serve as liaison between the client and the selected premium financing on favorable terms and underwriters, keeping the client fully apprised of any condi�ons, if so required. and all ma�ers that materially impact the coverage. v. Arrange the immediate placement of our client’s risks with insurers/co-insurers, and advise the clients accordingly. vi. Ge�ng quota�ons from underwriters on the premium payable for the various policy risks and recommending to the client the most suitable underwriters. vii. Analyze, review and scru�nize policy document, and any endorsements therein, and if the en�re policy document is found to be sa�sfactory. Such document shall be deposited with client not later than 15 days upon receipt of the policy documents. viii. Ensure proper and efficient claims administra�on by fully coordina�ng prudent requirements between the insured and the selected underwriter. ix. Ensure that the sums insured under the policy will be adjustable accordingly by suitable means upon enhancement or reduc�on of insurance cover from �me to �me.

G. Advise and consult with the client on any actual UNDERWRITERS/ INSURERS or proposed risk management issues that could A – PLAN has established excellent rapport with all impact on the coverage and the cost thereof. leading reputable and secure insurance companies with impeccable creden�als recognized H. As requested by the client, tes�fy before courts interna�onally. of jus�ce or other jurisdic�on or provide Factors Taken Into Account When Choosing Insurer assistance in connec�on with any legal proceedings in which the client or its staff is a • Financial security of insurer. party in rela�on to the services provided under the • Professional qualifica�on and contract. quality of management I. As requested by the client, provide other such • Integrity, reliability and efficiency services for which we have the technical capability to render, and of an insurer • Realis�c a�tude towards claims J. Maintain full and accurate records with respect • Reinsurance protec�on to all ma�ers covered under the contract. • The overall cost of the programme Addi�onally, at the request of the client, we shall deliver such documents and work papers to the client within 30 days upon termina�on or comple�on of the contract. PREFERRED & ASSOCIATED UNDERWRITERS The list comprises of:- • Jubilee Insurance Company Ltd • ICEA Lion Insurance Group • CIC General Insurance Ltd • Britam General Insurance Company (K) Ltd • AIG Kenya Insurance Company Ltd • APA Insurance Ltd • UAP Insurance Company Ltd • First Assurance Company Ltd • Pan Africa Life Assurance Company Ltd • Madison Insurance Company (K) Ltd • Metropolitan Cannon Assurance Company Ltd • Heritage Insurance Company Ltd • Kenyan Alliance Insurance Ltd • Africa Merchant Assurance Company Ltd (AMACO) • Kenindia Assurance Company Ltd • GA Insurance Company Ltd • Saham Assurance Company Ltd

PRODUCTS AND SERVICES OFFERED We transact in all classes of General, Life and health insurances, among them the following:- • Fire and Related Perils & Fire Consequen�al Loss • Motor Insurance • Burglary • Money/Cash in Transit • Fidelity Guarantee. • Public/Product Liability • Professional Indemnity • Group Personal Accident • Group Life Assurance & Last Expense • Group Credit Life Assurance • Mortgage Protec�on Insurance • Trustee/Directors Liability Assurance • Contractors All Risk & Contractual Liability • Directors & Officers Liability Insurance • Domes�c Package Insurance • Work Injury Benefits Acts (WIBA) • Employers Liability (Common Law) • Computer/Electronic Equipment Insurance • Marine Insurance (Hull, Cargo & Freight Cover) • Engineering & Engineering Consequen�al Loss • Avia�on Insurance (Hull, Passenger Liability & Public Liability Insurance • Terrorism & Sabotage Insurance. • Travel Insurance • Medical Insurance • Livestock Insurance • Crops Insurance (Agriculture) MEDICAL INSURANCE – IN & OUT PATIENT It is highly recommended that every employer should offer medical cover for its employees and their dependants in the event of illness or injury in case of an accident. The importance of this cover cannot be overemphasized given the high costs of medical treatment and the inability of most people to meet these expenses. The cover gives peace of mind as well as financial assistance in the event of incurring medical expenditures. We arrange both inpa�ent and outpa�ent cover for corporate and individuals with insurance companies who offer medical insurance and health providers who have credit arrangements. For illnesses that require special treatments outside the country, worldwide cover and evacua�on comes in handy to offer these services.

LIST OF OUR CLIENTS Here below are some of the organiza�ons whom we provide our services. • Kenya Electricity Genera�ng Co. Ltd (KENGEN) • Geothermal Development Company (GDC) • Finejet Limited • County Government of Kericho (CGK) • Kenya Utalii • Hass Petroleum • Kenya Ins�tute of Educa�on (KIE) • Kenya Bureau of Standards (KEBS) • Kenya Industrial Research & Development Ins�tute (KIRDI) • Kenya Mari�me Authority (KMA) • The Jomo Kenya�a Founda�on (JKF) • Kenya Accredita�on Service • Kenya Seed Company • China Road and Bridge Corpora�on Just to men�on but a few.

Assured Life Plan ADVANTAGES OF INSURING THROUGH A-PLAN • We hold quarterly mee�ngs with our corporate INSURANCE BROKERS LTD clients to review performance of the contracts • We act as faithful advisors to our clients in • To ensure efficiency and �mely processing of ma�ers rela�ng to insurance services and at all data, we have installed the latest state of art �mes support and safeguard their legi�mate Informa�on Management System to be abreast interests in any dealing with third par�es with technology • We offer effec�ve premium rates for both • We study and nego�ate the terms of insurance motor and non-motor policies to suit the requirements of our clientele and also enhance their policies so that they have • We always ensure policy documents are the widest cover possible processed by the underwriters without any delay • We update our clients on any new developments within the insurance industry to ensure that their interests are safeguarded at all �mes • We ensure that lodged claims are handled quickly and efficiently and that fully documented claims are se�led within one (1) week