Priyanka_Profile

Article Description1. Name:2. Date of Birth: Priyanka Chauhan3. Nationality: 23 August 19824. Education: Indian Name of Institution Degree obtained Date of obtainment University of Manchester, UK MS ICT for Development, specialized in e-Governance 2011-12Entrepreneurship Development MBA social entrepreneurship 2005-06Institute, Ahmedabad Bachelors of Engineering in Computer Science 2001-05University of Rajasthan, Jaipur5. Membership of Professional Project Management Institute, PRINCE 2 Associations: United States Professional Fellow, J.N. Tata Scholar, Duke of Edinburg Silver and6. Achievements Bronze, NTSC Silver medal, Rajasthan Genius Award7. Other Training: • Certified “PRINCE 2” professional from AXELOS, UK.8. Countries of Work • Short term course on “The Anthropology of social media” from University Experience: College London.9. Research conducted: • Short term course on “The Internet of Things” from Kings College London. (unpublished) • Certified course on “Innovation: The world’s greatest” from University of10. Languages: Leeds.11. Employment Record: • Certifies course on “Social enterprise: business doing good” from Middlesex From [Year] – To [Year]: university business school and Jindal Centre for social innovation & Employer: entrepreneurship. • Certified on \"How to engage in broadband policy and regulatory processes\" by IIT Delhi, Ford Foundation & Lirneasia, Srilanka • Represented in four day International Base Camp on Quality Assurance of Multimedia Learning Materials jointly organized by Madurai Kamaraj University and Commonwealth Educational Media Centre for Asia held from 1st February to 4th February 2010 at Madurai Kamaraj University. India, Malta (Field work), South Asia region, USA (Oklahoma) • An explanatory research on diffusion of mobile for local content creation in India. • SMEs and Globalizations • Community Radio and Social Capital towards community development: perspectives from India • Rural BPOs an opportunity or threat for rural development • e-government IS planning and strategy • FOSS for or against government Speaking Reading Writing English Yes Yes Yes Hindi Yes Yes Yes June 2017- till now PricewaterhouseCooper, India

Positions held: GST Outreach Consultancy on Information, Communication and educationala. From [Year] – To [Year]: strategies with Central Board of Excise and Customs, Government of India. Strategic use of sentiments analysis through social media analytic tools. Employer: Conceptualized and designed citizen centeric mobile apps. Throughout the implementation of GST outreach strategy design thinking process has been used. Positions held:b. From [Year] – To [Year]: Principal Consultant, Government Advisory Employer: 2014-2017 Positions held: Mesawite Technologies Pvt. Ltd., New Delhic. From [Year] – To [Year]: A consulting firm providing integrated, future driven business process, tools and methodologies to companies, governments and non-profit sectors. Mesawite Employer: brings its young experience and latest knowledge, applying advanced digital Positions held: technologies to complex social projects.d. From [Year] – To [Year]: Its approach continuously strives towards achieving impact, reach, localized and Employer: user centric solution. Positions held: Founder & Director, Government Advisorye. From [Year] – To [Year]: 2013-2014 Employer: Positions held: Incoln Corporation, USAf. From [Year] – To [Year]: Incorporated in 2002 for serving IT and management needs in government and Employer: private sector. Majorly focusing on healthcare sector through their product Positions held: ‘MedKaizen’.g. From [Year] – To [Year]: Associate Director, Government Advisory 2013-2013 Grant Thornton, New Delhi Consultant, Government Advisory Services 2009-2010 Digital Empowerment Foundation A New Delhi-based NGO, Digital Empowerment Foundation, works with marginalized communities living in socio-economic backwardness and information poverty by simply providing them access to information and knowledge using digital tools. Program Manager 2007-2008 Indian Institute of Rural Development, Jaipur ICT project coordinator 2007-2007 IL&FS Education & Technology Services Ltd Officer CSC under National e-Governance Plan, Government of India 2006-2007

Employer: Comat Technologies, Bangalore, India Comat has been involved in several projects that have eased people's access to essential information based services, especially in the State of Karnataka. The Company provides Government, Education and Financial Services to rural citizens through 800 telecentres set up as part of the Nemmadi project. Comat has also been involved in the digitization of over 20 million land records (Bhoomi (software)), that has benefited over 6.7 million farmers in the State. In partnership with the department of Food, Civil Supplies and Consumer Affairs, Comat has created the largest electronic citizen biometric database in India. Positions held: Business analyst e-Governance12. Work Undertaken1) Project Name: GST Outreach Brief description of the project: The aim of the project is to reach masses to help them accustom with the new regime of tax GST. The project undertakes the production of audio-video animations, various print and digital collaterals on GST and optimum social media analytics to choose the right media, time and location for the mass communication. Various citizen centric mobile apps have been conceptualized and designed. Duration: 2017-till now Location: New Delhi, India Role in the project: Project manager Responsibilities undertaken: • Project documentation, preparation of communication plan, stakeholder mapping, risk analysis, best practice study from national and international references. • Conceptualization and coordination between different stakeholders to accomplish the product delivery. • Use of design thinking methodology in order to understand the stakeholder better and the design of the campaign on awareness and educational materials can be more realistic with the general sentiments. • Conceptualization, Designing (process flow diagram, data flow diagram, FRS) and prototyping of the mobile apps for officers of CBEC and the other is to empower citizens in line with anti- profiteering.2) Project Name: m-assets for Rural Panchayats Brief description of the project: The mobile app “m-asset” can be used by citizens to capture photographs and geographical coordinates of various assets available at Gram Panchayat level. The mobile app can enable these assets to be seen on a map and can be useful for facilitating planning by the Panchayats and the government. This also empowers citizens participation in democracy. Duration: 2014-2015 Location: New Delhi, India Role in the project: Director research & analysis Responsibilities undertaken: Analysis, Conceptualization, Designing and prototyping of the mobile app.3) Project Name: Karnataka Police Health Welfare Trust E-Claim Management for Arogya Bhagya Yojane Brief description of the project: The project aimed to provide real time web based claim settlement for its officials and with the enlisted hospitals across Karnataka. Karnataka State Police Arogya Bhagya Yojane is drafted in the context of enhancing the work efficiency of Karnataka Police Health Welfare Trust. application will enable the Trust to automate the claim processing and management of various approvals for efficient service delivery. Duration: 2015-2015 Location: Bangalore, India Role in the project: Director research & analysis Responsibilities undertaken: • AS-IS Study, Best practices study and Gap Analysis report • Business Process Re-engineering document development and approval • System Study

• FRS development • DPR & RFP development • BID management & Selection of vendor • Coordination among different government bodies • Capacity building and change management4) Project Name: Project Management Unit for redesigning citizen-centric Government of Rajasthan websites. Brief description of the project: The primary objectives for the PMU was to provide technical and operational expertise on user experience design, Government process reengineering, Information architecture, web content and layout for public information and accessibility, integration with external agencies and with existing online applications. The project also expects extensive use of social media functions that can extend citizen participation in government; Duration: 2013-2014 Location: New Delhi, India Role in the project: Associate Director Responsibilities undertaken: • Responsible for the overall planning, execution, coordination, evaluation and reporting necessary for implementation of the project in accordance with the RFP. • Responsible for preparation, updating and the monitoring of work plans and budgets, liaison between key agencies involved in the project, coordination and supervision of activities, execution of the Technical Cooperation and preparation of reports to the Government. • To Prepare periodic executive progress reports for review by the National Program Manager and later presentation at Steering Committee meetings.5) Project Name: National Land Record Modernization Project for Uttar Pradesh Revenue Board. Brief description of the project: Aimed to modernize management of land records, minimize scope of land/property disputes, enhance transparency in the land records maintenance system, and facilitate moving eventually towards guaranteed conclusive titles to immovable properties in the country. The major components of the program are computerization of all land records including mutations, digitization of maps and integration of textual and spatial data, survey/re-survey and updating all survey and settlement records including creation of original cadastral records wherever necessary, computerization of registration and its integration with the land records maintenance system, development of core Geospatial Information System (GIS) and capacity building. Duration: 2013-2013 Location: Lucknow, India Role in the project: Consultant Responsibilities undertaken: • AS-IS Study, Best practices study and Gap Analysis report • Business Process Re-engineering document development and approval • System Study • FRS development • DPR & RFP development • BID management & Selection of vendor • Coordination among different government bodies • Capacity building and change management6) Project Name: Digital Panchayat, Gyanpedia, m-Heritage Project: Mobile application for Shahjahanabad, m-Billionth Award for South Asia Brief description of the project: • Gyanpedia is an online digital content repository truly generated by children and teachers of rural government schools across India. It aimed to create a Comprehensive, multilingual, dynamic virtual platform for country wide content exchange program for the learning community – children as well as teachers. • m-Heritage Project: Taking forward the e-Heritage project, to a mobile application for the same called ‘M-Shahjahanabad’. Currently the application is being launched for Old Delhi. It would allow users to navigate through the streets, lanes and by lanes of the city. Users will also be able to upload their own content and comments. This mobile application is available for android phones only and

can be downloaded free of cost. • m-Billionth Award for South Asia: recognising excellence in mobile innovations for development. • Digital Panchayat is a functional and dynamic digital platform and working station designed and created for each and every Panchayat in India, powered by Internet. The objective is to facilitate and improve Panchayat functioning on day-to-day basis, through two way flow of information and content. The goal is to realise various development objectives at grassroots level. Digital Panchayat programme is a national initiative of Digital Empowerment Foundation and National Internet Exchange of India( Dept of IT, Govt. of India) Duration: 2008-2010 Location: New Delhi, India Role in the project: Project Manger Responsibilities undertaken: • Project research and conceptualization, preparing proposals, DPR. • Event Management at South Asia level (strategy, content, execution) • Coordinating and collating best practices in mobile for development across South Asian countries. • Organizing national level seminars and conferences on e-Governance, e-Learning, e- Health etc. • Strategic alliances with the organizations sharing similar interest on the usage of ICT for masses, governance, and rural business. • Consultation to grass root organizations to as big organizations like IL&FS, NISG, Medial Lab Asia, NIXI, etc. • Worked as an editor of the monthly magazine “D-Content” release from DEF. • Conceptualizing to launching of “m-Billionth” Award for recognizing mobile innovations in applications, services and content for reaching masses.7) Ethnographic research on “The usage pattern of mobile phones in urban India”. Our aim was to capture a rich picture of how people interact with the mobile phones? What are the activities personal and professional they do using mobile phones? How is the form flow and function of the mobile phone they are using? What are they really using, for how long, and when? What else is happening around them when they interact with their phones on the go and how does this affect their interactions? Which activities performed through smartphones have (or haven't) become part of our daily routines? What are the barriers that stop us? In order to answer these and other questions we designed a study of mobile usage behavior from an ethnographic perspective, studying real users in real situations. The study was conducted in partnership with DEF and IDEO Inc. in and around Delhi.8) Project Name: Prabhat Shala Brief description of the project: IIRD along with UNICEF undertook the cause of education in the rural areas of two blocks Bakani and Sunel part of most backward district of Rajasthan with the following objectives in mind: • Identify the drop out students away from education of unprivileged community in the district • Ensure the reach for education to be intensify among the girls age group 9-14 years • Fetch education to the children, deprived by the optimized opportunities of education Outcome: The project has brought changes not only in girls but also in parents and communities. About 27 girls in each block benefited from this and have been now absorbed as teachers themselves. Duration: 2007-2008 Location: Jhalawar, Rajasthan, India Role in the project: ICT Project coordinator Responsibilities undertaken: To sensitize teachers, parents, community leaders about girl education through workshops, trainings, focused group discussion, etc. using innovative ideas with ICT to what is culturally appropriate and what makes a communication process effective.9) Project Name: ICT education in schools a) Brief description of the project: The project was proposed to be implemented in Public Private Partnership (PPP) framework. IL&FS provided its technical and managerial expertise to government of Haryana towards the documentation of the project, in order to achieve successful implementation. b) Brief description of the project: In line with the Government’s objective to improve the quality of

education, IL&FS Education strives to provide integrated technology solutions for dissemination of learning in the classroom, assisting the learners in expanding their livelihood opportunities in turn enabling them to improve their quality of life. • Introducing K-Class is a technology-led academic support system, aimed at assisting the teacher in creating a more stimulating environment in the classroom, thereby making education more involving and enriching for the students. • English Seekho a mobile based learning solution to learn English in short 5-8 minute lessons. The product is available in 7 regional Indian Language. The service contains 44 lessons, organized into 10 chapters. Each lesson is followed by practice session which will help you to improve your learning. The entire course content is designed in a very user-centric fashion to allow picking up of key concepts of English conversation. Duration: 2007-2007 Location: Chandigarh, Haryana, India Role in the project: Officer e-Governance Responsibilities undertaken: • Detail Project report • Preparing RFP and providing the necessary support in the Bidding process for system integrator selection • Project management unit for monitoring and evaluation10) Project Name: Citizen Service Centers (CSCs) for e-Governance service delivery Brief description of the project: Under the National e-Governance Plan (NeGP), for the implementation of Common Service Centers (CSC) scheme, the Department of Information Technology (DIT), Ministry of Communications and Information Technology, New Delhi, has chosen IL&FS as a National Level Service Agency to enable the successful implementation of CSC scheme throughout the country. CSCs are the front-end delivery points for enabling Government, private and social sector services to citizens of India. Duration: 2007-2007 Location: Chandigarh, Punjab, India Role in the project: Officer e-Governance Responsibilities undertaken: Facilitated Punjab State Governments to rollout the CSCs across Punjab. Pre-selection Phase • Preparing RFP and providing the necessary support in the Bidding process for Service center Agency(SCA) selection Post-selection Phase • Enabling B2C partnerships • Recommending appropriate technology and connectivity options to SCAs • Capacity building solutions for Government • Resource Mobilization support to SCAs • Scheme Monitoring Support to the State • Strategic inputs and support to State during the CSC rollout • Conceptualizing and preparing DPR for SPV11) Project Name: Bhoomi, Modernization of Land Records Brief description of the project: An e-Governance project under Nemmadi Telecentre Project responsible for implementation of 800 Village Telcentres across Karnataka under this project with the scope of delivering a range of G2C and B2C services through these Telecentres. Duration: 2006-2007 Location: Bangalore, India Role in the project: Business analyst for e-Government Responsibilities undertaken: • Business need, market reascerach & Stake holder Analysis • Process Study and Concept Design (AS IS –To BE) • Business Process Re-engineering recommendation

• Business Plans • Information system planning and designing • Application audit and validation12) Project Name: Digitisation of ration cards, Karnataka Brief description of the project: In partnership with the department of Food, Civil Supplies and Consumer Affairs, Comat technologies has created a biometric database of over 45 million citizens living in Karnataka. This was the largest electronic citizen database in India and has acted as the stepping stone for the Unique Identification Number. Comat has also began the Proof of Concept for the Unique Identification Number in two districts of Karnataka. Duration: 2006-2007 Location: Bangalore, Karnataka Role in the project: Business analyst for e-Governance Responsibilities undertaken: • Project implementation and day to day operations, whereby ensuring the quality control process.13) Project Name: Arms License Management: e-Government project for Janmitra, Jhalawar, Rajasthan Brief description of the project: A UNDP & Government of Rajasthan ICT partnership for backward and chronically underserved Jhalawar, has provided teeth to the state's commitment to the right to information through its pilot project “Jan-Mitra”.This system has been developed to monitor information of the arm license holders in the district. Duration: 2003-2003 Location: Jhalawar, Rajasthan Role in the project: Trainee, software developer Responsibilities undertaken: • System study • Requirement gathering • Software development using Visual Basics 6.0 and MS Access. • UAT testing