Darkhorse Handbook Sample

TEAM MEMBER HANDBOOK 1

TABLE OF CONTENTS 01 Introduction...........................................4 025.................The Company’s Philosophy 03 About My Employment.........................9 0412................................My Compensation 05 My Benefits..........................................15 0619...........Time Away from the Company 07 The Company’s Policies.....................22 0826.......................Guidelines for Conduct 09 Conclusions.........................................28 1030..........................Certificate of Receipt

Dear Team Member: I would personally like to welcome you to Darkhorse Tech. Whether you are a new team member or have been with us for some time, you are our most important asset. We strive to make the Company an enjoyable place in which to work, and I hope you feel comfortable with the environment and with the people around you. You are working in an exciting industry. Our Reuben Kemp technology and our commitment to quality, integrity, and service will position us as an President/CEO industry leader as we move forward. I am confident in your ability to impact positively on our success. At Darkhorse Tech, we strive to help our clients’ businesses succeed by provide the highest quality technology solutions and exceptional customer service. To meet this mission, we focus on our key goals: • Integrity • Service • Protection • Reliability Welcome to a good company doing good things! WELCOME | 3

INTRODUCTION We have prepared this Handbook to provide you with information about our policies, rules, and present benefits. Please set aside some time to become familiar with the information in this Handbook. It will be very helpful in answering many questions that arise. We recognize, however, that no manual can answer every question. If you do not find an answer to your particular questions, or if you would like a particular policy or procedure clarified, please feel free to ask a member of the senior management. We will be glad to help you. 01 From time to time, changes in policies or benefits may become necessary and may have to be instituted without advance notice. We will, however, try to keep you informed of all changes as soon as possible. Any conflict between this Handbook and our policies or benefit plans will be resolved in favor of the then current policies and plans.

02 DARKHORSE TECH’S PHILOSOPHY

6 | PHILOSOPHY OUR OPEN DOOR POLICY EQUAL EMPLOYMENT OPPORTUNITY I understand that it is Darkhorse Tech’s goal to have a pleasant and productive I understand that Darkhorse Tech is proud working environment. The ability to to be an equal opportunity employer whose achieve this goal depends upon all policy it is to grant equal employment of us showing mutual respect, and opportunities to all qualified applicants upon our maintaining open lines of and team members without regard to any communication. Therefore, Darkhorse protected classification. I can review the Tech has an “Open Door Policy.” I can full Equal Employment policy here. review the full open door policy here.

HARASSMENT POLICY EMPLOYMENT AT-WILL Darkhorse Tech has zero tolerance for Darkhorse Tech and I both recognize that harassment. We provide a full policy on occasionally the employment relationship harassment, including the legal definition does not meet the intended objectives of unlawful harassment and the ways of a team member and/or the company. in which Darkhorse implements these Therefore, both I and Darkhorse Tech policies to ensure my legal protections retain the right to terminate the employment against retaliation are upheld. I can relationship at any time. I can review the review the full policy here. full at-will employment policy here. PHILOSOPHY | 7



03 ABOUT MY EMPLOYMENT

10 | MY EMPLOYMENT EMPLOYEE NEW EMPLOYEE ORIENTATION PERIOD CLASSIFICATIONS If I am a new employee, the first 60 days Darkhorse Tech has two employment of my employment will be considered classifications: (1) salaried team an orientation period. I can review members, and (2) hourly team Darkhorse’s full policies about this members. My employee status affects period of my employment here. the method by which Darkhorse Tech compensates me and my eligibility for benefits. I will be informed of my status at the beginning of employment.

PERSONNEL RECORDS 4. Change in the status of my W-4 exemptions; Darkhorse Tech maintains personnel records for every employee. I can 5. Change in the number of my dependents; review the company’s full policies and and/or procedures regarding my records here. 6. Change in my 401(k) election. 1. Change in my name; 2. Change in the person I designated to All such information will be treated as highly confidential and will be available only be notified in case of an emergency; to those people with a need to know the 3. Change in the beneficiary of my information. group life insurance policy; MY EMPLOYMENT | 11

MY COMPENSATION 04

COMPENSATION savings and/or checking account. For my protection, I am the only person Darkhorse Tech is committed to who can receive my payroll check. providing fair and competitive Darkhorse Tech’s payroll is currently compensation, consistent with its processed by an outside service. My financial condition and its periodic check stub itemizes the amounts and surveys of salaries and benefits received descriptions of all deductions from by similarly situated employees in the my gross earnings such as Federal area. In addition, Darkhorse Tech may, and State taxes, Social Security, from time to time and depending upon other legally required deductions, and the company’s financial performance, deductions which I have previously issue bonuses to reward performance. authorized the Company to make. If I see any errors on my pay stub, I will PERFORMANCE alert a the Human Resources Director APPRAISALS & CHANGES or a member of upper management IN COMPENSATION immediately. I understand that it is Darkhorse Tech’s WEEKEND WORK policy to provide each team member with COMPENSATION a written performance appraisal once each year. Performance appraisals There may be times during my will become part of my personnel employment at Darkhorse when I need file. I can review the Company’s full to work during a weekend day. If I do policies regarding this process here. work on Saturday or Sunday, I will be provided one regular workday off in return. I may also have the option of PAYDAY AND PAYROLL working a weekend day and taking DEDUCTIONS payment for it, as long as the weekend work does not cause to work more As a service, Darkhorse Tech offers than 40 hours per week. In such a direct deposit of my net pay to my case, I would be paid at the equivalent MY COMPENSATION | 13

14 | MY COMPENSATION to my hourly rate for the number of time. I can reference Darkhorse Tech’s hours I worked on the weekend. If I am Saturday Shift Coverage Guidelines scheduled for weekend time, I will work document for detailed information. If I with my manager to figure out how I need a copy of that document, I can would like my compensation. ask my manager to provide it to me. TECHNICIAN WEEKEND EXPENSE WORK REQUIREMENT REIMBURSEMENT Technicians are occasionally required Darkhorse Tech desires to establish to cover a Saturday shift. These shifts are an expense reimbursement policy from 9am to 2pm EST, and technicians pursuant to Reg. 1.62-2. I can review are compensated a $40 flat fee for the full terms and conditions here. being on call as well as time and a half for any actual hours worked during this

05 MY BENEFITS

16 | MY BENEFITS IN GENERAL costs are in the benefit information provided during new hire orientation or Benefits are an important part of my available from Human Resources. I can compensation, and Darkhorse Tech read the full Company policy here. tries to meet the needs of each of its team members. Moreover, Darkhorse 401K RETIREMENT PLAN Tech looks at the total cost of my salary and benefit package when considering Darkhorse Tech provides its team raises and other forms of compensation. members with access to a 401K plan Darkhorse Tech reserves the right to to which I can contribute at my option. make changes or cancel any and all of The company matches my contributions the benefits described herein. up to 4% of my salary. I will become eligible for this benefit on the first day I may be eligible for health and dental of the calendar month following 60 insurance. I may also choose to days of full-time employment (at least participate in the Company’s 401K 30 hours per week). plan. These benefits, and others, are described below. COMPANY PHONES FOR FIELD TECHNICIANS HEALTH & DENTAL If I am working as a Field Technician, INSURANCE I will be supplied with a company telephone exclusively for use on Darkhorse Tech provides group health Darkhorse Tech business. I may keep and dental insurance plans to all my personal cellular phone with me as active team members who are normally well for personal use during non-work scheduled to work 30 or more hours time. per week. Details concerning available plans, level of coverage and premium

MY BENEFITS | 17

18 | MY BENEFITS WORKERS’ If I become aware of an injury suffered by a fellow employee, I will inform management COMPENSATION as soon as possible. Workers’ compensation insurance SOCIAL SECURITY is fully funded by Darkhorse Tech, and it goes into effect on my first day Social Security benefits provide a source on the job. Any medical or hospital of supplemental retirement income. Under expenses resulting from a work-related Federal law, Darkhorse Tech is required injury are covered by this policy. In to withhold, from eligible team members’ addition, if my injury prevents me from paychecks, a certain percentage of working, this coverage may also pay earnings for Social Security (FICA). me a percentage of my average weekly The Company matches this contribution earnings depending upon the nature dollar-for-dollar and then forwards the and extent of my injury, in accordance total amount to the Federal government, with State laws. where it is credited to my personal Social Security account. If I sustain an injury, I should immediately report it to my manager UNEMPLOYMENT INSURANCE because my failure to do so could result in the forfeiture or reduction of The Company pays into an insurance fund my workers’ compensation benefits. established by the State for my income Additionally, an accident report form protection in the event I lose my job, must be completed and received by cannot find another one, and am eligible senior management within forty-eight for this benefit. Darkhorse Tech pays the (48) hours of my injury or accident. The entire cost of this coverage without any Company will, upon request, provide contribution from me. me with the appropriate form.

06 TIME AWAY FROM THE COMPANY

20 | TIME AWAY PAID TIME OFF (PTO) PAID HOLIDAYS Darkhorse believes in a work-life Eligible team members will receive balance and encourages me to take time off with pay on certain Company- Paid Time Off (PTO). I can review the celebrated holidays. You can review provisions of the full policy here.** the full list of holidays here. ** There may be additional types of leave available in the state of which I work. I can review my particular state’s addendum here.

LEAVES OF ABSENCE BEREAVEMENT LEAVE Darkhorse Tech recognize that there may Once I have worked at Darkhorse Tech be occasions when I need to be away for at least six months, I am entitled to from work due to health or compelling up to three days’ paid leave in the event personal reasons. I can review the full of a death in my immediate family. I can leave of absence policy here. review the full policy here. TIME AWAY | 21

DARKHORSE TECH’S INTERNAL POLICIES 07

OPPORTUNITIES FOR APPEARANCE AND DRESS ADVANCEMENT Darkhorse Tech respects my individuality, but I understand that Darkhorse Tech strives to provide when I am meeting with clients or opportunities for my growth and vendors, or working in an office in advancement within the Company, and which clients or visitors may appear, will promote, transfer, and fill openings my neat appearance and proper attire from within Darkhorse Tech whenever are important to the Company’s ability management deems it practicable and to maintain a professional atmosphere appropriate before going to the outside and leave a favorable impression with to seek candidates. I can review the full our customers and visitors. I can policy on advancement here. review the Company’s full policy here. INTERNAL POLICIES | 23

24 | INTERNAL POLICIES CONFLICTS OF INTEREST PROPRIETARY INFORMATION As an employee of the Company, I am All of Darkhorse Tech’s company expected to avoid actions which involve, information is a corporate asset. I or appear to involve, conflicts of interest understand that misuse or damage between my duties and other business of information may be as costly to the ventures or personal relationships. I Company as would misuse or damage can review examples of Conflicts of of physical property. I can review Interest and the full policies regarding the Company’s full policy and all my confidentiality and nondisclosure here. responsibilities thereto here.

ELECTRONIC COMMUNICATIONS COMPANY CAR POLICY Darkhorse Tech fosters an environment Darkhorse Tech provides Company in which its team members communicate vehicles for business use, as well as openly and enjoy their work. Darkhorse reimbursement for business use of Tech does not prohibit E-mail or Internet personal vehicles. I understand that I am communications that are unrelated to my responsible for the proper use of vehicles work. However, such communications must for business purposes. I can review the be in compliance with these guidelines. I full policy here. can review the full policy here. INTERNAL POLICIES | 25

GUIDELINES FOR TEAM MEMBER CONDUCT 08

ATTENDANCE DRUG & ALCOHOL POLICY I understand that Darkhorse Tech Moderation is key. Darkhorse encourages cannot operate effectively, efficiently fun and creativity, but is also committed or profitably unless its team members to providing a safe place to work. I can may be depended upon to show up review the Company’s guidelines for for work on a regular, consistent, and drug and alcohol use here. timely basis. Darkhorse Tech is a small company and, therefore, having GENERAL WORK RULES even one team member absent from work may have a disruptive impact on I was selected for my job with Darkhorse the other team members who do show Tech because I possess a level of maturity, up to work. Accordingly, an excessive responsibility, and commitment that is number of absences may have an essential to the Company’s continued effect on my performance appraisals success. While I work with Darkhorse and/or qualification for promotion. Tech, I will continue to demonstrate these qualities, and conduct myself in a I understand that when my absence professional manner in accordance with is unavoidable, such as in the case of the Company’s full policies, which I can illness, I will inform my supervisor as review here. soon as possible. TEAM CONDUCT | 27

CONCLUSIONS 09

TERMINATION/EXIT Anytime I terminate my employment with Darkhorse Tech, whether voluntarily or INTERVIEW involuntarily, I will also be required to immediately return all documentary or If I voluntarily terminate my employment tangible confidential information, and all with Darkhorse Tech, I will be asked other property of Darkhorse Tech that to meet with a member of senior is in my possession, custody, or control management for an exit interview. including all office or other keys, security During that meeting, information will cards, passes, credit cards, equipment, be reviewed with me, including my and Company documents, including this final compensation. The exit interview Handbook. also will provide an opportunity for me to share information concerning Upon termination of my employment with my experience with, views, and Darkhorse Tech, I will be provided with suggestions for improvement of my pay earned to that point and any Darkhorse Tech’s business. other payments or commissions owed in compliance with applicable law. CONCLUSIONS | 29

30 | CONCLUSIONS SUMMARY I understand that Darkhorse Tech wishes to treat me with respect, courtesy, and cooperation, and to help me become the best that I can be, and that I am expected to treat my fellow team members and Darkhorse Tech management with the same courtesy, respect, and cooperation. The intent of this Handbook is to help us achieve these objectives. If I have any questions about the information contained in this Handbook, I am free to discuss my questions with a member of senior management.

10CERTIFICATE OF RECEIPT I have received a copy of the DARKHORSE TECH EMPLOYEE HANDBOOK, and I understand that: it is solely for the purpose of summarizing the Company’s current policies, benefits and rules; it is not intended to be a contract or guarantee of employment or of any specific terms or conditions of employment or procedural rights; and certain portions of this Handbook may need to be amended or eliminated from time to time without advance notice. TEAM MEMBER NAME (Please Print) TEAM MEMBER SIGNATURE DATE CERTIFICATE | 31