ILACSD Handbook Sample

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UPDATED: MARCH 2023

TABLE of CONTENTS CORE POLICIES

CALIFORNIA POLICIES

WELCOME Welcome to one of the longest standing environmental nonprofits in San Diego! We hope that your employment with I Love A Clean San Diego (ILACSD) will be rewarding and challenging. We take pride in our employees as well as the work we do in the community. Founded as the San Diego War Against Litter Committee (WALC) in 1954, ILACSD has worked to improve the health and beauty of San Diego for over 67 years. Our mission is to lead and inspire our community to actively conserve and enhance the environment through example, outreach, and local involvement. ILACSD is a values-driven organization so it’s essential all team members exhibit the following core values: live the mission, inspire environmental change, value partnerships, and exhibit a positive attitude. As a new member of the ILACSD team, we welcome your contributions to an office culture of communication, understanding, respect, and encouragement. Please take the time to read this handbook carefully as it sets out the basic rules and guidelines concerning your employment with us. Sign the acknowledgment at the end to show that you have read, understood, and agree to the contents of this handbook. This handbook also supersedes 6

any previously issued handbooks or policy statements dealing with the subjects discussed herein. ILACSD reserves the right to interpret, modify, or supplement the provisions of this handbook at any time. Neither this handbook nor any other communication by management, whether oral or written, is intended in any way to create a contract of employment. Please understand that no employee handbook can address every situation in the work place. If you have questions about your employment or any provisions in this handbook, please contact either the Executive Director, Senior Director of Operations, or the Senior Director of Finance. We wish you success in your employment here at I Love A Clean San Diego! All the best, Steve Morris, Executive Director I Love A Clean San Diego 7

AT-WILL EMPLOYMENT Your employment with I Love A Clean San Diego is on an “at-will” basis. This means your employment may be terminated at any time, with or without notice and with or without cause. Likewise, we respect your right to leave the Company at any time, with or without notice and with or without cause. Nothing in this handbook or any other Company document should be understood as creating a contract, guaranteed or continued employment, a right to termination only “for cause,” or any other guarantee of continued benefits or employment. Only the Executive Director has the authority to make promises or negotiate with regard to guaranteed or continued employment, and any such promises are only effective if placed in writing and signed by the Executive Director. If a written contract between you and the Company is inconsistent with this handbook, the written contract is controlling. Nothing in this handbook will be interpreted, applied, or enforced to interfere with, restrain, or coerce employees in the exercise of their rights under Chapter 7 of the National Labor Relations Act. 8

CHAPTER 2 Introductory Language and Policies

Employee Manual: Introductory Language and Policies ABOUT THE COMPANY MISSION STATEMENT I Love A Clean San Diego leads and inspires our community to actively conserve and enhance the environment through example, outreach, and local involvement. VISION A zero waste, litter-free, and environmentally engaged San Diego region. CORE VALUES PASSION FOR ENVIRONMENT – Demonstrate passion for and interest in the environment while living the mission in all aspects of life INSPIRE AND EMPOWER positive environmental changes in the community Exhibit a POSITIVE ATTITUDE to encourage confidence, creativity and fun in the workplace SEEK OUT CONNECTIONS to facilitate open communication and teamwork, and new partnerships 10

ETHICS CODE Violation of the Code of Ethics can result in Employee Manual: Introductory Language and Policies I Love A Clean San Diego will conduct business discipline, up to and including termination honestly and ethically wherever operations are of employment. The degree of discipline maintained. We strive to improve the quality imposed may be influenced by the existence of our services, products, and operations and of voluntary disclosure of any ethical violation will maintain a reputation for honesty, fairness, and whether or not the violator cooperated in respect, responsibility, integrity, trust, and any subsequent investigation. sound business judgment. Our managers and employees are expected to adhere to high OUR ORGANIZATION standards of business and personal integrity You can review the org chart for ILACSD here. as a representation of our business practices, at all times consistent with their duty of loyalty REVISIONS TO HANDBOOK to the Company. This handbook is our attempt to keep you informed of the terms and conditions of your We expect that officers, directors, and employment, including I Love A Clean San employees will not knowingly misrepresent Diego policies and procedures. The handbook the Company and will not speak on is not a contract. The Company reserves behalf of the Company unless specifically the right to revise, add, or delete from this authorized. The confidentiality of trade handbook as we determine it to be in our best secrets, proprietary information, and interest, except the policy concerning at-will similar confidential commercially-sensitive employment. When changes are made to the information (i.e. financial or sales records/ policies and guidelines contained herein, we reports, marketing or business strategies/ will endeavor to communicate them in a timely plans, product development, customer lists, fashion, typically in a written supplement to the patents, trademarks, etc.) about the Company handbook or in a posting on company bulletin or operations, or that of our customers or boards. partners, is to be treated with discretion and only disseminated on a need-to-know basis (see policies relating to privacy). 11

CHAPTER 3 Hiring and Orientation Policies

CONFLICTS OF INTEREST JOB DESCRIPTIONS I Love A Clean San Diego is concerned I Love A Clean San Diego attempts to maintain with conflicts of interest that create actual a job description for each position. You can or potential job-related concerns, especially review more details about job descriptions in the areas of confidentiality, customer here. relations, safety, security, and morale. If there is any actual or potential conflict of interest NEW HIRES AND INTRODUCTORY between you and/or a family member and a PERIODS competitor, supplier, distributor, or contractor The first 90 days of your employment is to the Company, you must disclose it to your considered an introductory period. During this Manager. If an actual or potential conflict of period, you will become familiar with I Love A interest is determined to exist, the Company Clean San Diego and your job responsibilities, will take such steps as it deems necessary to and we will have the opportunity to monitor reduce or eliminate this conflict. the quality and value of your performance and make any necessary adjustments in your job EMPLOYMENT AUTHORIZATION description or responsibilities. Completion of this introductory period does not imply VERIFICATION guaranteed or continued employment. Nothing that occurs during or after this period New hires will be required to complete Section should be construed to change the nature of the “at-will” employment relationship. 1 of federal Form I-9 on the first day of paid TRAINING PROGRAM employment and must present acceptable In most cases, and for most departments, training employees is done on an individual documents authorized by the U.S. Citizenship basis by the department manager. Even if you have had previous experience in the specified and Immigration Services proving identity functions of your job duties, it is necessary for Employee Manual: Hiring & Orientation Policies you to learn our specific procedures, as well and employment authorization no later than as the responsibilities of the specific position. If you ever feel you require additional training, the third business day following the start of consult your Manager. employment with I Love A Clean San Diego. If you are currently employed and have not complied with this requirement or if your status has changed, inform your Manager. If you are authorized to work in this country for a limited period of time, you will be required to submit proof of renewed employment eligibility prior to expiration of that period to remain employed by the Company. ILACSD uses eVerify for all hires. 13

CHAPTER 4 Wage and Hour Policies

WORKDAY/WORKWEEK Reporting Employee Manual: Wage & Hour Policies I Love A Clean San Diego’s workweek runs Report approved expenses on the standard from Saturday to Friday. Employees may be expense report form and include a description required to come in early, work late, or work of the expense, its business purpose, date, overtime from time to time, depending on place, and the participants. various factors, such as workloads, staffing needs, and special projects. DIRECT DEPOSIT I Love A Clean San Diego encourages all ATTENDANCE employees to enroll in direct deposit. If you If you know ahead of time that you will be would like to take advantage of direct deposit, absent or late, provide reasonable advance ask your manager how to set up direct deposit notice to your Manager. You may be required in your payroll system portal through Gusto. to provide documentation of any medical or other excuse for being absent or late where If you have selected the direct deposit permitted by applicable law. payroll service, a written explanation of your deductions is available to you on paydays in I Love A Clean San Diego reserves the right lieu of a check. to apply unused paid time off to unauthorized absences where permitted by applicable law. EMPLOYMENT CLASSIFICATIONS Absences resulting from approved leave, The Company designates all employees as vacation, or legal requirements are exceptions either exempt or nonexempt in compliance to the policy. with applicable federal, state, and local law. You can review more details on employment BUSINESS EXPENSES classifications here. The purpose of this policy is to define approved non-travel business expenses and INTRODUCTION TO WAGE AND HOUR the authority for incurring and approving such POLICIES expenses at I Love A Clean San Diego. At I Love A Clean San Diego, pay depends on a wide range of factors, including pay Approved business expenses are the scale surveys, individual effort, organizational reasonable and necessary expenses incurred performance, and market forces. If you have by employees to achieve legitimate business any questions about your compensation, purposes that are not covered by normal including matters such as paid time off, Company procurement processes. overtime, benefits, or paycheck deductions, speak with your Manager. 15

Employee Manual: Wage & Hour Policies JOB ABANDONMENT TRAVEL EXPENSES If you fail to show up for work or fail to call in The purpose of this policy is to define approved with an acceptable reason for the absence for business travel expenses and the authority a period of three (3) consecutive days, you for incurring and approving such expenses will be considered to have abandoned your at I Love A Clean San Diego. You can review job and voluntarily resigned from I Love A more details on travel expenses here. Clean San Diego. USE OF EMPLOYER CREDIT CARDS PAYCHECK DEDUCTIONS All employees in the possession of a credit I Love A Clean San Diego is required by law to card issued by I Love A Clean San Diego make certain deductions from your pay each will adhere to the strictest guidelines of pay period, including deductions for federal responsibility for the protection and proper use income tax, Social Security and Medicare of that card. You can view these guidelines (FICA) taxes, state income taxes, state and more details here. disability insurance taxes, etc., and any other deductions required under law or by court order for wage garnishments. You can review more details on paycheck deductions here. RECORDING TIME I Love A Clean San Diego is required by applicable federal, state, and local laws to keep accurate records of hours worked by certain employees. To ensure that the Company has complete and accurate time records and that employees are paid for all hours worked, nonexempt employees are required to record all working time using Company Gusto with digital timecards. You can review more details on recording time here. 16

CHAPTER 5 Performance, Discipline, Layoff and Termination

Employee Manual: Performance, Discipline, Layoff & Termination CRIMINAL ACTIVITY/ARRESTS Resources or upper-level management. To I Love A Clean San Diego will report all help manage conflict resolution we have criminal activity in accordance with applicable instituted the following problem-solving law. Involvement in criminal activity while procedure, found here. employed by the Company, whether on or off Company property, may result in disciplinary OUTSIDE EMPLOYMENT action including suspension or termination of Outside employment that creates a conflict of employment. interest or that affects the quality or value of your work performance or availability at I Love You are expected to be on the job, ready to AClean San Diego is prohibited. The Company work, when scheduled. Inability to report to recognizes that you may seek additional work as scheduled may lead to disciplinary employment during off hours, but in all cases action, up to and including termination of expects that any outside employment will employment, for violation of an attendance not affect your attendance, job performance, policy or job abandonment. productivity, work hours, or scheduling, or would otherwise adversely affect your ability EXIT INTERVIEW to effectively perform your duties or in any You may be asked to participate in an exit way create a conflict of interest. Any outside interview when you leave I Love A Clean San employment that will conflict with your duties Diego. The purpose of the exit interview is to and obligations to the Company should be provide management with greater insight into reported to your Manager. Failure to adhere your decision to leave employment; identify to this policy may result in discipline up to and any trends requiring attention or opportunities including termination. ILACSD’s office space, for improvement; and to assist the Company equipment, and materials are not to be used in developing effective recruitment and for outside employment. retention strategies. Your cooperation in the exit interview process is appreciated. PAY RAISES Depending on financial health and other OPEN DOOR/CONFLICT RESOLUTION Company factors, efforts will be made to give PROCESS pay raises consistent with I Love A Clean San I Love A Clean San Diego strives to provide Diego profitability, job performance, and the a comfortable, productive, legal, and ethical consumer price index. The Company may work environment. To this end, we want you to also offer individual pay raises based on merit bring any problems, concerns, or grievances or due to a change of job position. you have about the workplace to the attention of your Manager and, if necessary, to Human 18

PERFORMANCE IMPROVEMENT RESIGNATION POLICY Employee Manual: Performance, Discipline, Layoff & Termination I Love A Clean San Diego will make efforts I Love A Clean San Diego hopes that your to periodically review your work performance. employment with the Company will be a The performance improvement process will mutually rewarding experience; however, take place annually, or as business needs the Company acknowledges that varying dictate. You can review more details on circumstances can cause you to resign performance improvement here. employment. The Company intends to handle any resignation in a professional manner with POST-EMPLOYMENT REFERENCES minimal disruption to the workplace. You can I Love A Clean San Diego policy is to review more details on the resignation policy confirm dates of employment and job title. here. With written authorization, the Company will confirm compensation and other employment STANDARDS OF CONDUCT information. Forward any requests for I Love A Clean San Diego wishes to create employment verification to the Director of a work environment that promotes job Finance. satisfaction, respect, responsibility, integrity, and value for all our employees, clients, PROMOTIONS customers, and other stakeholders. We all To match you with the job for which you are share the responsibility of improving the best suited and to meet the business needs quality of our work environment. By deciding of I Love A Clean San Diego, you may be to work here, you agree to follow our rules. transferred from your current job. It is our You can review these rules here. policy to promote from within only when the most qualified candidate is available. WORKFORCE REDUCTIONS (LAYOFFS) Promotions are made on an equal opportunity If necessary, based upon business needs, I basis according to employees possessing Love A Clean San Diego management may the needed skills, education, experience, and decide to implement a reduction in force (RIF). other qualifications that are required for the We acknowledge that RIFs can be a trying job. experience for all involved, and the Company will make its best effort to make sound Though you are in a new role, transferred or business decisions while acknowledging the promoted employees will continue to receive needs of its workforce. Company benefits for which they are eligible. 19

CHAPTER 6 General Policies

AUTHORIZATION FOR USE OF PERSONAL USE OF COMPANY TECHNOLOGY Employee Manual: General Policies VEHICLE This policy is intended to provide I Love All employees required to operate a motor A Clean San Diego employees with the vehicle as part of their employment duties guidelines associated with the use of the must maintain a valid driver’s license, Company information technology (IT) acceptable driving record, and appropriate resources and communications systems. insurance coverage. I Love A Clean San You can review more details on the use of Diego may run a motor vehicle department company technology here. check to determine your driving record. You can review more details on authorization for EMPLOYER SPONSORED SOCIAL use of personal vehicle here. EVENTS I Love A Clean San Diego holds periodic social USE OF EMPLOYER VEHICLES events for employees. Be advised that your Company vehicles are to be used for I Love attendance at these events is voluntary and A Clean San Diego business only, personal does not constitute part of your work-related or outside business use is strictly prohibited. duties. Any exceptions to this policy must be Drivers are limited to Full-time employees, in writing and signed by a Manager prior to unless otherwise specifically approved. the event. You can review more details on the use of employer vehicles here. Alcoholic beverages may be available at these events. If you choose to drink alcoholic COMPUTER SECURITY AND COPYING OF beverages, you must do so in a responsible SOFTWARE manner. Do not drink and drive. Instead, Software programs purchased and provided please call a taxi or appoint a designated by I Love A Clean San Diego are to be used driver. only for creating, researching, and processing materials for Company use. By using Company hardware, software, and networking systems you assume personal responsibility for their use and agree to comply with this policy and other applicable Company policies, as well as city, state, and federal laws and regulations. You can review more details on computer security and copying software here. 21

Employee Manual: General Policies PERSONAL CELL PHONE/MOBILE DEVICE PERSONAL DATA CHANGES USE It is your obligation to provide I Love A While I Love A Clean San Diego permits Clean San Diego with your current contact employees to bring personal cell phones information, including current mailing address and other mobile devices (i.e. smart phones, and telephone number. You should also tablets, laptops) into the workplace, you must inform the Company of any changes to your not allow the use of such devices to interfere tax withholding status. Failure to do so may with your job duties or impact workplace safety result in loss of benefits or delayed receipt and health. You can review more details on of W-2 and other mailings. To make changes personal cell phone/mobile device use here. to this information, contact the Director of Finance for instructions on how to update OFF-DUTY USE OF EMPLOYER PROPERTY your personal data in Gusto. OR PREMISES You may not use I Love A Clean San Diego SECURITY property for personal use during working time. All employees are responsible for helping You are responsible for returning Company to make I Love A Clean San Diego a secure property in good condition and repairing or work environment. Upon leaving work, lock all replacing any property damaged as the result desks, lockers, and doors protecting valuable of personal use or as the result of negligence. or sensitive material in your work area and You can review more details on off-duty use of report any lost or stolen keys, passes, or similar employer property or premises here. devices to your Manager immediately. Refrain from discussing specifics regarding Company PERSONAL APPEARANCE security systems, alarms, passwords, etc. Your personal appearance reflects on the with those outside of the Company. You can reputation, integrity, and public image of I review more details on security here. Love A Clean San Diego. All employees are required to report to work neatly groomed and dressed. You are expected to maintain personal hygiene habits that are generally accepted in the community, including clean clothing, good grooming and personal hygiene, and appropriate attire for the workplace and the work being performed. Use common sense and good judgment in determining what to wear to work. You can review more details on personal appearance here. 22

SOCIAL MEDIA NON-SOLICITATION/NON-DISTRIBUTION Employee Manual: General Policies At I Love A Clean San Diego, we recognize POLICY the Internet provides unique opportunities To avoid disruption of business operations or to participate in interactive discussions and disturbance of employees, visitors, and others, share information using a wide variety of social I Love A Clean San Diego has implemented media. However, the use of social media a Non-solicitation/Non-distribution Policy. For also presents certain risks and carries with it purposes of this policy, “solicitation” includes, certain responsibilities. To minimize risks to but is not limited to, selling items or services, the Company, you are expected to follow our requesting contributions, and soliciting or guidelines for appropriate use of social media. seeking to obtain membership in or support You can review these guidelines here. for any organization. Solicitation performed through verbal, written, or electronic means SUGGESTION POLICY is covered by the Non-solicitation/Non- At I Love A Clean San Diego, we welcome distribution Policy. You can review more suggestions for continued improvement and details on this policy here. welcome your ideas for better ways to do your job, produce or sell the products or services WORKPLACE PRIVACY AND RIGHT TO of our Company, or meet customer and client INSPECT needs. You can review more details on the I Love A Clean San Diego property, including suggestion policy here. but not limited to phones, computers, tablets, desks, workplace areas, vehicles, or THIRD PARTY DISCLOSURES machinery, remains under the control of the From time to time, I Love A Clean San Diego Company and is subject to inspection at any may become involved in news stories or time, without notice to any employees, and potential or actual legal proceedings of various without their presence. kinds. When that happens, lawyers, former employees, newspapers, law enforcement You should have no expectation of privacy agencies, and other outside persons may in any of these areas. We assume no contact our employees to obtain information responsibility for the loss of, or damage about the incident or the actual or potential to, your property maintained on Company lawsuit. You can review more details on third premises including that kept in lockers and party disclosures here. desks. 23

CHAPTER 7 Benefits

403(B) RETIREMENT PLAN Please see our benefits guide for a full review Employee Manual: Benefits 403(b) Plan of our plan and coverage amounts. ILACSD offers all full-time employees the opportunity to participate in a 403(b) Plan. DENTAL INSURANCE There is no open enrollment period, and ILACSD offers health, dental and vision employees can join at any time. insurance programs for REGULAR FULL- TIME employees effective the first of the There is an annual fee plus any fund fees that month after 30 days of employment. are applicable. Please see our benefits guide for additional plan details. ▪ The employer pays 100% of the employee’s dental insurance premium. BEREAVEMENT LEAVE I Love A Clean San Diego recognizes the ▪ The employee is responsible for paying importance of taking leave when there is a procedural co-payments and other death in the family. You can review the details associated dental fees. on bereavement leave here. Please see our benefits guide for a full review HEALTH INSURANCE of our plan and coverage amounts. ILACSD offers health, dental and vision insurance programs for REGULAR FULL- VISION CARE INSURANCE TIME employees effective the first of the ILACSD offers health, dental and vision month after 30 days of employment. insurance programs for REGULAR FULL- TIME employees effective the first of the ▪ The employer contributes toward a month after 30 days of employment. regular full-time employee’s health insurance premium at a rate determined ▪ If you have our medical plan, then you annually by the Executive Director based can add-on Vision insurance. upon position. Please see our benefits guide for a full review ▪ The employee is responsible for paying of our plan and coverage amounts. necessary co-payments and other associated medical fees. MILITARY LEAVE (USERRA) I Love A Clean San Diego complies with ▪ Monthly premiums that exceed their applicable federal and state law regarding budget will be deducted from the military leave and re-employment rights. employee’s paycheck on a pre-tax basis. Unpaid military leave of absence will be 25

Employee Manual: Benefits granted to members of the uniformed services HOLIDAYS in accordance with the Uniformed Services I Love A Clean San Diego provides a list of Employment and Reemployment Rights Act paid holidays and their corresponding dates of 1994 (USERRA; with amendments) and off for all employees in January of each year. all applicable state law. You must submit You can review the paid holiday list here. documentation of the need for leave to your manager. When returning from military leave of absence, you will be reinstated to your previous position or a similar position, in accordance with state and federal law. You must notify your Manager of your intent to return to employment based on the requirements of the law. For more information regarding status, compensation, benefits, and reinstatement upon return from military leave, contact the Director of Finance. PAID TIME OFF (PTO) I Love A Clean San Diego provides employees with paid time off (PTO). PTO may be used for vacation, sick time, or other personal matters. You can review more details on this policy here. PERSONAL LEAVE OF ABSENCE I Love A Clean San Diego recognizes that you may need time off from work in special circumstances that other leave policies may not address. In such cases, you may request a personal leave of absence. You can review more details on requesting this leave here. 26

CHAPTER 8 Safety & Loss Prevention

Employee Manual: Safety & Loss Prevention DRUG AND ALCOHOL POLICY GENERAL SAFETY I Love A Clean San Diego is committed to It is the responsibility of all I Love A Clean providing a safe, healthy, and productive San Diego employees to maintain a healthy work environment. Consistent with this and safe work environment, report any health commitment, it is the intent of the Company to or safety hazards, and follow the Company maintain a drug and alcohol-free workplace. health and safety rules. Failure to do so may Being under the influence of alcohol, illegal result in disciplinary action, up to and including drugs (as classified under federal, state, or termination of employment. local laws), or other impairing substances The Company also requires that all while on the job may pose a serious health and occupational illnesses or injuries be reported safety risk to others and will not be tolerated. to your Manager as soon as reasonably You can review more details on the drug and possible and that an occupational illness or alcohol policy here. injury form be completed on each reported incident. DRUG-FREE WORKPLACE Drug-Free Workplace Act WORKPLACE VIOLENCE As a federal contractor, I Love A Clean San As the safety and security of our employees, Diego must comply with the requirements of vendors, contractors, and the general public the Drug-Free Workplace Act of 1988, which is in the best interests of I Love A Clean San is a part of Public Law 100-690, Anti-Drug Diego, we are committed to working with our Abuse Act of 1988. The federal Drug-Free employees to provide a work environment Workplace Act of 1988 (§ 5152) covers grants free from violence, intimidation, and other and contracts for the procurement of any disruptive behavior. You can review more service with a value of $25,000 or more. details on workplace violence here. You can review more details on maintaining a drug-free workplace here. 28

CHAPTER 9 Trade Secrets and Inventions

Employee Manual: Trade Secrets & Inventions CONFIDENTIALITY AND NON- DISCLOSURE OF TRADE SECRETS As a condition of employment, I Love A Clean San Diego employees are required to protect the confidentiality of Company trade secrets, proprietary information, and confidential commercially sensitive information (i.e. financial or sales records/reports, marketing or business strategies/plans, product development, customer lists, patents, trademarks, etc.) related to the Company. Access to this information should be limited to a “need to know” basis and should not be used for personal benefit, disclosed, or released without prior authorization from management. If you have information that leads you to suspect that employees are sharing such information in violation of this policy and/or competitors are obtaining such information, you are required to inform your Manager or the Executive Director. Violation of this policy may result in disciplinary action up to and including termination, and may subject the violator to civil liability. 30

CHAPTER 10 Customer Relations

Employee Manual: Customer Relations CUSTOMER, CLIENT, AND VISITOR RELATIONS I Love A Clean San Diego strives to provide the best products and services possible to our customers and clients. Our customers and clients support this business and generate your wages. You are expected to treat every customer, client, or visitor with the utmost respect and courtesy during your working time. You should never argue or act in a disrespectful manner towards a visitor or customer during your working time. If you are having problems with a customer, client, or visitor, notify your Manager immediately. If a customer, client, or visitor voices a suggestion, complaint, or concern regarding our products or services, inform your Manager or a member of management. Lastly, make every effort to be prompt in following up on customer, client, or visitor orders or questions. Positive customer, client, and visitor relations will go a long way to establishing our Company as a leader in its field.   32

CHAPTER 11 California Policies

Employee Manual: California Policies ACCOMMODATIONS FOR VICTIMS OF RELIGIOUS ACCOMMODATION CRIME OR ABUSE I Love A Clean San Diego is dedicated to I Love A Clean San Diego will provide treating its employees equally and with respect reasonable accommodations to employees and recognizes the diversity of their religious who are the victims of domestic violence, beliefs. All employees, unpaid interns, and sexual assault, or stalking who request an volunteers may request an accommodation accommodation for their safety while at work, when their religious beliefs cause a deviation provided the accommodation does not create from the Company dress or grooming code, or an undue hardship on the Company. You can the individual’s schedule, basic job duties, or review more details on this accommodation other aspects of employment. The Company here. will consider the request, but reserves the right to offer its own accommodation to the DISABILITY ACCOMMODATION extent permitted by law. Some, but not all, I Love A Clean San Diego complies with of the factors that the Company will consider the Americans with Disabilities Act (ADA), are cost, the effect that an accommodation the Pregnancy Discrimination Act, and all will have on current established policies, and applicable state and local fair employment the burden on operations — including other practices laws and is committed to providing employees — when determining a reasonable equal employment opportunities to qualified accommodation. At no time will the Company individuals with disabilities, including question the validity of a person’s belief. disabilities related to pregnancy, childbirth, and related conditions. Consistent with this If you require a religious accommodation, commitment, the Company will provide speak with your Manager or HR Business reasonable accommodation to otherwise Partner. qualified individuals where appropriate to allow the individual to perform the essential ACCOMMODATIONS FOR NURSING functions of the job, unless doing so would MOTHERS create an undue hardship on the business. I Love A Clean San Diego is required by law You can review more details on this to provide requesting employees that are accommodation here. nursing mothers with certain accommodations to express milk upon request. You can review EEO STATEMENT AND NONHARASSMENT the details on requesting this accommodation POLICY here. You can review ILACSD’s EEO Statement and Nonharassment policy here. 34

MEAL AND REST PERIODS REPORTING TIME PAY Employee Manual: California Policies I Love A Clean San Diego strives to provide I Love A Clean San Diego provides reporting a safe and healthy work environment and time pay to nonexempt employees in all comply with all federal and state regulations circumstances required by applicable law, regarding meal and rest periods. Check with including when you report to work for your your Manager regarding procedures and scheduled shift but are asked to work, or are schedules for meal and rest periods. You can given, less than half of the hours you were review more details on meal and rest periods scheduled to work. You can review more here. details on reporting time pay here. ONE DAY REST IN SEVEN WORKDAY/WORKWEEK In accordance with California law, nonexempt I Love A Clean San Diego’s workweek runs employees are generally permitted, on from Saturday to Friday. Employees may be average, one day of rest for every seven required to come in early, work late, or work days of work depending upon scheduling and overtime from time to time, depending on business needs as well as availability and various factors, such as workloads, staffing interest in additional hours of work. needs, and special projects. OVERTIME DISCIPLINARY PROCESS If you are nonexempt, you may qualify for Violation of I Love A Clean San Diego policies overtime pay. All overtime must be approved or procedures may result in disciplinary action in advance, in writing, by your Manager. You including demotion, transfer, leave without can review more details on overtime here. pay, or termination of employment. You can review more details on the disciplinary PAY PERIOD process here. All employees are paid every other week on Friday for the pay period that ends on the WHISTLEBLOWER PROTECTIONS Tuesday of that week. If a payday falls on a When employees notify a supervisor, holiday, you normally will be paid on the last manager, or an appropriate government or law business day before the holiday. enforcement agency that they have reason to believe their employer is violating a state or Review your paycheck for accuracy and report federal statute, or violating or not complying any concerns to your Manager immediately. with a state or federal rule or regulation, those If you have been overpaid or underpaid, the employees are protected from retaliation. You error will be corrected as soon as possible. can review more details on these protections here. 35

Employee Manual: California Policies CALIFORNIA FAMILY RIGHTS ACT (CFRA) CFRA provides eligible employees the opportunity to take unpaid, job-protected leave for up to 12 weeks. You can review more details on this leave here. CRIME VICTIM LEAVE I Love A Clean San Diego provides employees who are the victim of a violent felony or serious felony (or the family member of a victim of a violent felony or serious felony) with unpaid leave in order to attend judicial proceedings related to the crime. You can review more details on this leave here. DISABILITY INSURANCE If you are unable to work for at least eight days due to a non-work-related illness or injury, or a pregnancy-related disability, you may be eligible for disability insurance benefits. Disability insurance is a component of California’s State Disability Insurance (SDI) program, which is administered by the California Employment Development Department (EDD) and is funded by workers through SDI payroll deductions. You can review more details on disability insurance here. 36

EMERGENCY SERVICES LEAVE WITNESS LEAVE Employee Manual: California Policies If you are a volunteer firefighter, reserve If you are required by law to appear in court peace officer, or emergency rescue personnel as a witness, you may take unpaid time off to (as defined by applicable law), I Love A Clean do so, provided you give I Love A Clean San San Diego will provide you with unpaid time Diego reasonable advance notice. off to perform your emergency duties. You may substitute available PTO for any unpaid BENEFITS WHILE ON LEAVE portion of leave to perform such emergency Your Company-provided health benefits will duties. be continued at the same level and under the same conditions as prior to the leave, for JURY DUTY LEAVE the duration of the protected leave period as I Love A Clean San Diego encourages shown in the benefit plan document. You can employees to fulfill their civic duties related to review more details on benefits while on leave jury duty. You can review more details on this here. leave here. HEAT ILLNESS PREVENTION PAID FAMILY LEAVE INSURANCE I Love A Clean San Diego is committed California’s Paid Family Leave (PFL) insurance to complying with all applicable laws and program provides eligible employees with up ensuring that employees avoid heat illness to eight weeks of partial wage replacement while working outside. You can review more in any 12-month period to take time off from details on heat illness prevention here. work. You can review details on PFL here. WORKPLACE SMOKING VOTING LEAVE I Love A Clean San Diego is concerned about If your work schedule prevents you from the effect that smoking and secondhand voting on Election Day, I Love A Clean San smoke inhalation can have on its employees Diego will allow you a reasonable time off to and clients. Smoking in the office, client areas, vote. The time when you can go to vote will be event sites and restrooms is prohibited. at the discretion of your Manager, consistent with applicable legal requirements. 37

CLOSING STATEMENT Thank you for reading our handbook. We hope it has provided you with an understanding of our mission, history, and structure as well as our current policies and guidelines. We look forward to working with you to create a successful Company and a safe, productive, and pleasant workplace. Steve Morris, Executive Director I Love A Clean San Diego 38

ACKNOWLEDGMENT OF RECEIPT AND REVIEW By signing below, I acknowledge that I have received a copy of the I Love A Clean San Diego Employee Handbook (handbook) and that I have read it, understand it, and agree to comply with it. I understand that the Company has the maximum discretion permitted by law to interpret, administer, change, modify, or delete the rules, regulations, procedures, and benefits contained in the handbook at any time with or without notice. No statement or representation by a supervisor, manager, or any other employee, whether oral or written, can supplement or modify this handbook. Changes can only be made if approved in writing by the Executive Director of the Company. I also understand that any delay or failure by the Company to enforce any rule, regulation, or procedure contained in the handbook does not constitute a waiver on behalf of the Company or affect the right of the Company to enforce such rule, regulation, or procedure in the future. I understand that neither this handbook nor any other communication by a management representative or other, whether oral or written, is intended in any way to create a contract of employment. I further understand that, unless I have a written employment agreement signed by an authorized Company representative, I am employed “at-will” (to the extent permitted by law) and this handbook does not modify my “at-will” employment status. If I am covered by a written employment agreement (signed by an authorized Company representative) or a collective bargaining agreement that conflicts with the terms of this handbook, I understand that the terms of the employment agreement or collective bargaining agreement will control. This handbook is not intended to preclude or dissuade employees from engaging in legally protected activities under the National Labor Relations Act (NLRA). This handbook is not intended to violate any local, state, or federal law. No provision or policy applies or will be enforced if it conflicts with or is superseded by any requirement or prohibition contained in federal, state, or local law, or regulation. Furthermore, nothing in this handbook prohibits an employee from reporting concerns to, filing a charge or complaint with, making lawful disclosures to, providing documents or other information to, or participating in an investigation or hearing conducted by the Equal Employment Opportunity Commission 39

(EEOC), National Labor Relations Board (NLRB), Securities and Exchange Commission (SEC), or any other federal, state, or local agency charged with the enforcement of any laws. This handbook supersedes any previous handbook or policy statements, whether written or oral, issued by I Love A Clean San Diego. If I have any questions about the content or interpretation of this handbook, I will contact Steve Morris. _________________________ _________________________ Signature Date _________________________ Print Name 40