Amended Holland America Cruise

CANCELLATION PROTECTION PLANSYOUR PROTECTIONWORLDWIDEUnforeseen events do happen. When you book yournext cruise, be sure to ask about our CancellationProtection Plans to help protect your cruise investment.HOLLAND AMERICA LINE’S CANCELLATION PROTECTION FOUR REASONS TO CHOOSEPLANS (CPP) ARE DESIGNED TO HELP PROTECT YOUR A HOLLAND AMERICA LINEVACATION INVESTMENT FROM LOSS. CANCELLATIONCPP is available for purchase on Holland America Line Cruises and Land+Sea PROTECTION PLANJourneys and is offered as a Standard Plan or a Platinum Plan. Be it illness,unforeseen work events—anything—CPP is a product that enables you to YOU CAN CANCEL BEFOREcancel your vacation plans before you leave for any reason and receive a refund. DEPARTURE FOR ANY REASON Even if it’s up to 24 hours beforeOUR STANDARD AND PLATINUM departure under our Standard Plan orCANCELLATION PLANS AT A GLANCE right up to departure with our Platinum Plan. Your reservation may be easilyCPP STANDARD cancelled for any reason whatsoever—noProvided by Holland America Line claim forms to submit or fine print toOur Standard Cancellation Protection Plan (CPP Standard) will allow you, review.for any reason, to provide written cancellation up to 24 hours prior to thestart of your scheduled travel (sea, land and/or air) arrangements made by YOU GET MONEY BACKHolland America Line and receive a refund equal to 80% of the eligible Holland America Line refunds 80–90%amounts paid. CPP Standard is available to all guests, regardless of residency. of eligible amounts paid, regardless ofIn addition, Holland America Line (HAL) assumes an additional US$500 liability your reason for canceling, as long asfor lost, damaged or delayed baggage for guests who purchase CPP Standard, you cancel more than 24 hours prior tostill subject, however, to the limitations in our baggage policies. For example, departure (right up to departure with thewe do not cover losses while baggage is in the custody of airlines. The baggage Platinum Plan).policies of HAL are explained in detail on page 203 in this brochure.Please note: The CPP Standard Plan is not insurance—this is an optional NO PRE-EXISTING CONDITIONSpurchase offered by and administered by Holland America Line. It may be Our Standard and Platinum plans do notadded to your reservation to provide you with trip cancellation protection for contain pre-existing condition exclusions.up to 24 hours prior to the start of your scheduled travel. It provides no rightsother than those explained above. For example, it does not protect double- SAME PRICE FOR ALL AGEStriple-quad occupancy rates should one or more members of your party cancel, We offer the same excellent protectionnor does it cover expenses for unused services due to trip interruption. for everyone, at the same cost.LEARN MORE ONLINEFor complete details see hollandamerica.com/CPP.

CPP PLATINUM Standard Plan costs begin at US$79; Platinum PlanOur Platinum Cancellation Protection Plan (CPP Platinum) enables you to costs begin at US$99. Rates are per person based uponsupplement the benefits provided under the CPP Standard Plan with higher each guest’s share of the total cruise fare (includingcancellation reimbursement and extends the eligible cancellation period up Alaska Journey Supplement) paid. Rates are subjectuntil the start of your scheduled travel (sea, land and/or air) arrangements to change.made by Holland America Line. CPP Platinum also provides insurance coverage The Standard and Platinum Cancellation Protectionfor trip delays and interruptions, medical expenses and much more. In addition, plans are optional and are available for purchaseCPP Platinum includes 24-hour worldwide emergency assistance services. prior to the date on which cancellation fees begin to accrue. See page 202 for further information about ourCPP Platinum is comprised of the following: Cancellation Policy. Payment for either plan is due atCANCEL FOR ANY REASON WAIVER time of purchase. The cost of CPP Standard, and theProvided by Holland America Line cost for the cancellation portion of CPP Platinum, isYou may cancel for any reason prior to the start of your scheduled nonrefundable.travel (sea, land and/or air) arrangements made by Holland America Line Important: This is only a brief summary of the program.and receive reimbursement equal to 90% of the eligible amounts paid Please refer to Cancellation Protection Plans on ourto Holland America Line. The Cancel For Any Reason Waiver is valid website for details regarding the terms, conditions,from time of purchase until the start of your scheduled travel with and exclusions or contact the plan administrator atHolland America Line. Note: CPP Platinum does not protect double-triple- 1-800-453-4047.quad occupancy rates should one or more members of your party cancel To add our Cancellation Protection Platinum Planprior to departure. to your new or existing bookings, please contact your Travel Professional or call us at 1-877-932-4259.TRAVEL INSURANCE PROGRAM NOTICE TO NEW YORK RESIDENTS ONLYUnderwritten by Nationwide Mutual Insurance Company and Affiliated The Holland America Line Cancel for Any ReasonCompanies, Columbus, OH Waiver may be purchased separately from theTRIP INTERRUPTION: Enables you to interrupt your cruise vacation for illness, Travel Insurance Program. Contact 1-877-538-3815injury or death to you, an immediate family member or a traveling companion, for details.as well as certain other non-medical reasons affecting you or your traveling To view a state-specific Certificate ofcompanion, and receive up to 150% of your cruise vacation cost. Insurance providing the terms, conditionsTRIP DELAY: If you miss the departure of your cruise due to carrier-caused and exclusions of the certificate, visitdelays or other specified reasons, you could be reimbursed up to US$500 for http://www.affinitytravelcert.com/docs/nwehal01.additional accommodations, meals and “catch-up” transportation expenses. Note that CPP Platinum is not available toBAGGAGE PROTECTION: If your baggage or personal property is lost or residents of Québec or Puerto Rico.damaged, you could be reimbursed up to US$1,000. If your bags are delayed HAL_040518or misdirected by a common carrier for more than 24 hours, you will bereimbursed up to US$500 for the purchase of necessary personal effects.MEDICAL EXPENSE COVERAGE: Should you become injured or sick during yourvacation, you could be reimbursed up to US$10,000 for medical expenses.EMERGENCY EVACUATION/REPATRIATION: In the event that serious illness or injuryrequires air or ground transportation to a specialized facility or to returnhome, you could be provided up to US$50,000 in covered medical servicesand supplies (coordinated by our 24-hour assistance provider) to help ensureyour safe transport. Repatriation coverage provides for shipment of remainsin the event of death during the cruise vacation.Travel Insurance benefits commence once you depart on yourHolland America Line cruise vacation. The Travel Insurance Program isunderwritten by Nationwide Mutual Insurance Company and AffiliatedCompanies, Columbus, OH (NAIC # 23787).WORLDWIDE EMERGENCY ASSISTANCENon-insurance services provided by On Call InternationalProvides 24-hour assistance services including pre-cruise health, safety andweather information; assistance with travel changes; lost luggage assistance;emergency cash transfer assistance; emergency medical and dental assistance;lost travel document assistance; and emergency medical payment assistance. hollandamerica.com 201

IMPORTANT POLICIES OUR ELEGANT FLEETDETAILS, DETAILS Each of our spacious, mid-sized ships has her own character and décor. What they share are graceful nautical lines, stylish public rooms, fewer guests, and an(CONTINUED) ambiance of timeless elegance where every detail shines.Disputes not subject to arbitration shallbe subject to certain courts in the State Amsterdam Eurodamof Washington as the exclusive forum for Koningsdam Maasdamresolving disputes. Nieuw Amsterdam Nieuw StatendamNon-Holland America Line services Noordam Oosterdam(such as airlines and ground carriers, shore Prinsendam Rotterdamexcursions, restaurants, air ambulance, Veendam Volendamhotels and shoreside physicians) are generallyperformed by independent contractors.These non-Holland America Line services aresolely at your risk and subject to the termsor arrangements made by you or on yourbehalf with the independent contractor.We assume no responsibility with respectto these non-Holland America Line services(including cancellation, delay, injury, death ordamage to property) even though we maycollect monies or make bookings.Situations may arise which, in our opinion,make it necessary for us to cancel, advanceor postpone a scheduled departure, changeitineraries or make substitutions involvinghotels, restaurants, ports of call, othertravel components, vessels or other modesof transportation. In that event, we do notassume responsibility or liability for anyresulting losses, expenses or inconvenience.Your full cruise fare will be refunded,however, if the cruise is canceled prior toinitial embarkation. We are not requiredto make refunds once travel commences,regardless of the reason for guests beingunable to complete their travel.SHIPS’ REGISTRYThe Amsterdam, Eurodam, Koningsdam,Maasdam, Nieuw Amsterdam,Nieuw Statendam, Noordam, Oosterdam,Prinsendam, Rotterdam, Veendam,Volendam, Westerdam, Zaandam andZuiderdam are registered in the Netherlands.Holland America Line has registeredtrademarks in the United States and variousforeign countries for the names and phrases“Holland America,” “Holland America Line,”“Savor the Journey,” “As You Wish,” “ClubHAL,” “McKinley Explorer” and “MarinerSociety” as well as for the modern andantique ship design logo.Should you need to contactHolland America Line prior to sailing,please use this address:Holland America Line N.V.450 Third Avenue WestSeattle, Washington 98119U.S.A. Westerdam Zaandam Zuiderdam204 Holland America Line

FIND THE CELLULAR AT SEAPERFECTCRUISE Using your own mobile phone and telephone number, you can make andGo to hollandamerica.com receive calls to and from fellow travelersfor our cruise-finder who are on the ship and friends and familytool that makes it easy from home. If you currently have theto choose. Sort by what service through your home provider, youinterests you, length of can also send and receive text messages.journey, departure datesand more. • Available wireless services with Windows®, iPhone®, Android™ and BlackBerry® devices and tablets • Check with your cellular provider for details on pricing and special offers while you cruise  HOLLAND AMERICA LINE NAVIGATOR™ On board, use your device to plan your day’s activities, chat with others on board, purchase EXC Tours™, look at menus and make restaurant reservations, peruse spa treatments, purchase internet access, view your onboard statement and more. JOIN OUR ONLINE COMMUNITYHOLLAND AMERICA LINE MAY 2019–APRIL 2020 SAILING SCHEDULE AT A GLANCEShips May June July August September October November December January February March AprilAmsterdamEurodam GWV Pan Alaska Trans- Asia South America South Pacific Panama Grand World Voyage Canal pacific Canal Alaska Hawaii Mexico Panama Canal Car Panama Canal Hawaii Pac Hawaii CoastKoningsdam Europe Caribbean South AmericaMaasdam TP Alaska Aus, NZ & So Pac Australia Aus & So Pacific Aus Aus, NZ & Aus South Pacific MexicoANmiesutwerdam So Pac & NZ EuropeSNtiaetuewndamNoordam Alaska Panama Caribbean CanalOosterdam Europe Panama Canal EuropePrinsendam TPac Alaska South Australia & Trans- Pacific New Zealand pacific Pan Alaska Pac Mexico Hawaii Mexico Panama Canal Mexico Pac Can Co Co EuropeRotterdam Europe Panama Canal EuropeVeendam Europe Canada & Cuba/Caribbean EurVolendam New EnglandWesterdam Pan Alaska Panama Canal Carib South Carib Grand SA & Antarctica Carib Panama Pac Can America Canal Co TPac Alaska Transpacific Asia TPZaandam Canada & New England South America C& Panama Canal NEZuiderdam Europe Canada & Caribbean Panama Canal Europe New England hollandamerica.com 205

HOLLAND AMERICA LINE IS A PROUD MEMBER OF WELCOME ABOARD If you have never been on one of our cruises, it’s time to see why so many guests travel with us, again and again. We offer nine unique cruise lines that journey to the best global destinations in the world. So welcome—we can’t wait to greet you on board. Call your Travel Professional or 1-877-SAIL HAL or visit hollandamerica.com. CANADIAN RESIDENTS: Fares are shown in U.S. dollars and are also available in Canadian dollars. Ask your Travel Professional or call Holland America Line for details. Effective June 19, 2018 AP17943 Printed in U.S.A. ©2018 Holland America Line N.V.Holland America Line produced this brochurewith paper containing 10% post-consumer waste.