Elite ProductPortfolio

www.elite.net.ukProductPortfolio

AboutEstablished in 1998 Elite is an internet service provider that offers a rangeof solutions for medium and large enterprises; system integrators; channelpartners; and wholesale Network Operators.Our Values: Our Vision Flexible - We will tailor our services and solutions To continue developing an integrated communications business through a wide range of features: high-quality around your specific requirements, if you don’t need services, nationwide coverage, innovative technological it we won’t sell it to you expertise, strong financial capacities, long-term partnership with customers, and trustworthy technical partners. Transparent - This is at the heart of everything we do Our Mission and offer full visibility of service and supply To maintain a competitive edge within the communications Competitive - We nurture long-term relationships market in the UK, securing a larger market share through value-added and superior services, and customer with our partners, ensuring we can offer best value in support while simultaneously achieving sustainable and the market place predictable growth. Innovative - We focus on providing the most Contact Us innovative and modern services that brings added [email protected] value to our customers 02392 79 76 76 www.elite.net.uk Respectful - We maintain a healthy work environment based on mutual trust and respect, that builds strong teams and fosters lasting relationships.Our diverse and resilient network is designed for maximumuptime and reliability, and leverages our high capacity todeliver competitive, flexible and transparent solutionsfor our partners. Having reacted to changes in the marketand an ever more networked world, we are proud of theinnovative solutions and excellent customer service weprovide to hundreds of organisations throughout the UK.Elite is present at leading Internet Exchange Points suchas LINX and LONAP. We have access to multiple Tier 1upstream providers, including Level(3), NTT and Cogent.

Our NetworkYour customers rely on you to provide them with quality Internet or data connectivity 24 hoursa day, 7 days a week. In short, you need a provider for your upstream connectivity who deliversa reliable service day in, day out, delivers the bandwidth you contracted to receive and who isthere to support you 24/7.We understand the ISP business inside out, having had the experience of building our ownnetwork infrastructure and delivering a quality of service we are proud of, which is why we areconfident to support our clients with a full range of services.Quality is key Our clientsAt Elite we recognise that there are many choices in the ISP Our first and overriding responsibility is to ensure business continuity and security for our clients. We have goodmarket - to stay ahead of the pack we have to be providing relationships with our clients and have earned their long term trust.our clients with the latest innovative internet solutions. Wefocus on what we call the 3Qs: Quality of Support, Qualityof Service and Quality of Infrastructure - the criteria thatmakes a real difference to our clients.

Brands we work with Technology partnersThe world-renowned technology we use has a direct impact on your business. So, each of our technology partners offers solutions that are reliable, scalable and affordable. We are proud members of the following organisations

Our PartnerChannelWhat we offerAt Elite our Partners are the keys to our success. Ourpartnerships are built to last, and we have the tools tohelp you sell our products with minimum effort whilerealising maximum benefit. We view our partners as anextension of our team, playing a key-role in the go-to-market strategy and the overall success of our company.We enable our channel partners to empower theirclients by providing the following services: Connectivity (including dedicated fibreconnectivity) Colocation We believe in Back-up & storage (including virtual services) “Power to the Partner!” IP transit Hosting Cloud servicesBenefits to you “ “Since 2011 Elite have provided us unrivalled flexibility with their offering, Access to sell our entire product range enabling us to meet our clients’ specific Enhanced product margins internet requirements and solutions. Project pricing support Coupled with fantastic customer Unlimited project advice and technical assistance support and technical knowledge, Unlimited, free technical support. We offer their transparent approach and honest service provision is second to none. We comprehensive 24x7x365 access to technical are 100% confident and reassured that support. Helping you deploy, manage, and support Elite are the perfect Partner for us!” all the solutions you sell to your customers. You will also get access to our product management teams - Ian Clarke, TwistedPair through your dedicated account manager To discuss how we can help you become an Elite partner please Incumbent renewals? We offer industry-leading contact us using the following details: incentives for originating and maintaining [email protected] customer subscriptions so that you get a consistent and recurring revenue stream 023 9279 7676 Flexible payment options www.elite.net.uk/partnersWe partner with the following companies in orderto provide our partner channel with flexible andcompetitive solutions for their clients.

VOICE Solutions Fit for purpose, optimised and cost effective voice and data networks are a keyfoundation to any successful business. Take advantage of converged access for voice and data with a voice solution from Elite and know your business is future proofed. Elite have a full range of hosted voice solutions that are both feature rich and low cost, reducing the need for costly PBX refreshes.Hosted Voice  Compatible with most modern PBX platforms, asA complete IP Hosted solution that is feature rich at well as Microsoft OCS and Lynclow cost reducing your capex and allows you to replaceageing onsite PBX infrastructure. Advanced features Numberingsuch as Conference, Queuing, Auto Attendant, HuntGroups, Music on Hold and many more. Available in every UK area along with a wide range of Non-Geographic Numbers (NGNs) such as 0800, 0330 Self-provisioning - hands off setup and 0844 numbers. Multi-site deployment - only one system to buy Ideal for home and flexible working  UK-Wide Numbering Highly reliable and scalable  Advanced Routing to SIP, PSTN or Fax Advanced Features  Carrier-grade platform Range of Handset Options  T.38 Fax Enabled  HD VoiceSip Trunks Wholesale LinesVOIP connection that uses SIP Trunks to provide thefunctionality of ISDN but delivered over modern Access to Analogue (WLR) and ISDN services. WhetherIP networks. It enables you to send calls over your they be for voice services or to compliment Broadbandexisting broadband connection rather than via costly data services, we give you access at low wholesaleISDN circuits, significantly reducing both your rental pricing.and call charges.  Rapid start of stopped line DDI/DID number handling  Number Selection Network packet prioritisation  Flexible Engineer appointment slots Flexible and scalable  Transparent provisioning process Standards/RFC-compliant

Connectivity SolutionsBroadband between traditional broadband and Ethernet Fibre. Ethernet over FTTC uses the existing copperGreat value and consistently reliable business infrastructure that is used to carry fibre broadbandbroadband with a range of packages designed to give products in the last mile and provides an uncontendedyour business or clients the flexibility to grow. Ethernet bandwidth on top.ADSL Broadband Uncontended bandwidth, unlike ADSL or FTTC broadband means you don’t have to share your Download speeds up to 24Mbps bandwidth with other internet users. Normally with Upload speeds up to 2.5Mbps broadband at peak times of the day you would see your speeds drop as more people are using the internet butFibre Broadband with Ethernet over FTTC the bandwidth is all yours to use, all of the time. Download speeds up to 76Mbps Upload speeds up to 19Mbps  Fast Deployment times - Typically within two 8 Hour Fix time option available weeksEthernet over FTTC(EoFTTC)  Symmetrical un-contended bandwidth -Perfect for business requiring low cost, private Symmetrical speeds of up-to 20Mbps availablebandwidth, our EoFTTC product bridges the gap  Burstable - Speeds of up-to 80Mbps downstream. Industry leading SLA. - 24/7/365 UK based support wrapped in our industry leading SLA *Ethernet over FTTC (EoFTTC)

Ethernet First Mile (EFM) investment in infrastructure we are able to provide market leading latenciesEFM provides a high speed, resilient and symmetricalinternet connection using existing copper lines. This  Industry leading SLA - 24/7/365 UK based supportmeans it’s much more cost effective and has shorterlead time than traditional Ethernet technologies. wrapped in our industry leading SLA Resilient and fault tolerant - EFM uses multiple Multi-Site Ethernet copper pairs, should one pair fail service will still Our Ethernet Multi-site Connections offer your continute businesses the best in internet access and private site-to-site connectivity. We can design the solution Low cost installation – EFM uses existing around your business needs with a nationwide span our network is the perfect choice for site to site-to-site infrastructure so installations rarely have additional access requirements. costs  Private Multi-Site communications - Remove Industry leading SLA - 24/7/365 UK based support the headache of VPNs and extend your network to wrapped in our industry leading SLA reach all sitesEthernet Fibre  Centrally manage network security - ManageOur Ethernet Fibre product offers reliability, scalability internet usage and content filtering from theand speed. By leveraging our diverse and resilient datacentre and reduce expenditure on firewallnetwork we are able to deliver low latency, cost deviceseffective ethernet fibre nationwide. Ethernet fibre isperfect for high reliability internet access or site to site  Remote workers - increase business productivitycommunications. and efficiency, and reduce office overheads by Scalable speeds from 10Mbps to 10Gbps – Ideal providing a secure environment that enables staff to work from home for growing businesses, scale up as your business needs change Ultra low latency - Due to our continuing *Ethernet Multisite

IP Transit Wave ServicesElite specialises in providing flexible and scalable IP transit. Completely Private Optical Network SolutionsWe peer directly with major ISPs, Content Providers andSIP carriers via our multiple peering connections at major Our DWDM Wave Service enables customers to have apeering exchanges and private peering arrangements. completely private optical network without having to buy more expensive Dark Fiber and hardware solutions.We can offer flexible delivery options to suit your Available from any of our core POPs we can offerrequirements. We can offer you both a Tier 2 mix of IP protected or no protected solutions.Transit or a choice of Tier 1 direct BGP sessions. We canalso provide partial peering options.  Available from any of our core POPs  Protected or non-protected options Billing options - commit or commit plus burst (95%  1Gbps, 10Gbps or n * 10Gbps options  Much lower OPEX than Dark Services billing)  Very quick deployment times BGP (Border Gateway Protocol) services Dark Fibre Services High-performance SLAs Multiple Tier 1 upstream providers Elite can enable you to procure your own Dark Fibre Fully redundant network network. Dark Fibre offers control, security, scalability, IPv6-enabled and an ability to manage latency. Expansive metro fibre network Public and private peering at major Internet We can advise, design and procure the right solution for you and even manage the day to day operation should Exchanges you require it. Interface options include: 100Mbps, 1Gbps and  Ability to manage the technology evolution on your 10Gbps high bandwidth data connections “Infrastructure that delivers maximum ROI”  Choice of all major dark fibre asset providers  Full design and management service available  Liaison with local tax authorities

Cloud SolutionsCloud solutions from Elite offers your business fantastic flexibility of computingresources. The ability to add and remove virtual servers at a moments notice and to build complex, multi-tiered architectures from a dedicated resource pool.Public Cloud  Firewall protection - We provide FirewallPublic Cloud enables you secure virtual machines for protection as standard (if required)your company on multi-tenant cloud infrastructure.You achieve great cost-efficiencies as the cloud  CDP backup compatible - All our cloud offeringsinfrastructure is built upon a shared platform,providing private virtual machines for individual are fully compatible with our Continuous Dataorganisations. Protection Backup solutions Dedicated resources - Dedicated resources on  Lower TCO - No capital expenditure or outlay shared physical infrastructure means you can buy computing resource for the duration of your project High availability as standard - High availability  Maximise business productivity - Our High and automatic fail-over as standard Availability Design ensures minimal downtime Flexible resourcing - Only pay for the resources which means maximum productivity for your applications and business you need  Increase staff productivity - Not having to worry about Hardware & OS management means your IT staff can concentrate on your IT applications! *Public CloudVM 1

Private Cloud  High availability as standard - High availabilityA Dedicated Private Cloud from Elite offers you and automatic fail-over as standardyour own Cloud infrastructure based on your owndedicated hardware and resources. We can design  Live storage resilience - Resilient and secureand configure a hardware configuration that bestmeets your actual business needs and in addition private storage offering seamless fail-over andprovides that extra layer of security, vital for those maximum elasticitywith sensitive data storage requirements.  Dedicated switching - Dedicated physical Physically private network - Your own private redundant switching infrastructure network of cloud servers  CDP backup compatible - All our cloud offerings Dedicatedhardwareandresourcepool-Dedicated are fully compatible with our Continuous Data resources on dedicated physical infrastructure Protection Backup solutions, ask us about this if required*Private Cloud

Hybrid Cloud  Firewall protection - We provide Firewall protectionHybrid Cloud offers your organisation the best of as standard (if required)both worlds. Private dedicated compute nodes,offering exceptional high performance, backed by  Dedicated private VLAN - In addition to any publicshared enterprise SAN storage, offering resilient highperformance flexible storage for when you need it. interfaces, we can configure your own private VLAN environment between your virtual machines Dedicated resource pool - Dedicated resources on  CDP backup compatible - All our cloud offerings dedicated private compute nodes are fully compatible with our Continuous Data Shared Enterprise SAN Storage - Lower TCO and Protection Backup solutions, ask us about this if required increased flexibility of storage  Lower TCO - Using shared storage enables a much High availability as standard - High availability and lower TCO and capital outlay automatic fail-over as standard INTERNET*Hybrid Cloud

Cloud Backup  Remoteadministration-SoftwarecanbecompletelyRobust backup of your critical data is essential to controlled off-site using a web-based interfaceprotect business continuity. Elite offers scalable cloudbackup storage that will stretch to fit every piece of data  High performance - Servers can be fully operationalyou want backed up. And there’s no CAPEX, saving usersfrom hardware investments, license upgrades and the with minimal performance impact during backupsoverall hassle of running backups in-house.  Backups can usually be performed at any time, Flexibility - Scalable cloud backup storage that will even on busy servers grow to suite your data  Snapshots - Our solution provides consistent point- Quick and easy setup - You could be backing up in-time system-wide backup images your data within moments  Small backup windows - Only changed disk sectors are copied between backups. Incremental backups can now be completed in minutes*Cloud Backup

Data Centre SolutionsData centre services from Elite help you manage business data. Access, storage & security are all taken care of with our data centre solutions.Colocation needs, we offer a choice of hardware specifications and operating systemsWhether you are deploying single servers or yourown complex co-located cluster environments, we  Service - An industry-leading SLA with networkknow you need peace of mind and to know yourserver infrastructure is in safe hands. We can locate uptime guarantee and 24/7×365 support asyour co-located servers in one of our secure facilities standardaround the UK, which are monitored round the clockto ensure you’re always online and always visible.  Security - Dedicated Servers are all housed in our Secure and resilient facilities - 100% operation Elite data centres which are Tier II/III facilities with superior resilience on power, cooling and security. up-time is assured through a minimum N+1 In turn, the data centres are connected to Elites redundancy highly resilient national fibre network which gives you faster response times. Flexible, scalable solutions - Capacity to grow to Managed Hosting suit your requirements Remove the day-to-day hassle of managing, Carrier-neutral - Access to leading Tier 1 and Tier maintaining and updating your server infrastructure with managed hosting from Elite. We offer the best in 2 carriers, and peering agreements in place technology, service and support from a team of people who are dedicated to you - 24x7x365. Connectivity - Elite operates a diverse and highly  24x7x365 live monitoring and support anytime, scalable fibre network throughout its facilities offering n x 10Gbps connectivity to each facility anywhere - We continuously monitor your servers to ensure maximum uptime, and problems are Accessible - 24x7x365 access to your hardware pro-actively dealt withDedicated Hosting  Lower staffing costs - Taking a fully managedDedicated hosting from Elite is designed to meet the solution from Elite means you do not require theseneeds of your business now, and most importantly, as skill-sets in house, lowering your staffing resourcesyour business grows. and budgets Capex Savings - Flexible zero capital outlay  Security Updates & Maintenance Patches - We take solutions, meaning the cost of the hardware care of the day to day security and maintenance can be spread over the term on the service, of your servers freeing up your time and resource ensuring you can optimise for the needs of your requirements  Continuous Data Protection Backup Included - Flexibility - Our solutions are tailored around your We include backup of your services as standard, offering total peace of mind

Hosted Data Centre  Secure - Each of our Data Centres are highlyHosted Data Centre from Elite is an ideal service for secured facilities, ensuring data protection andthose who wish to provide the entire solution. peace of mindScalable hosting in one of our leading Data Centres,  Next Generation Network - Access to our nextwhilst taking advantage of our next generation highcapacity network an access to whole of market generation high capacity network spanningnational carriers. Elite can manage the application multiple key sitesfirewall level as well if required.  National Reach - Whole of market national reach Flexible and Scalable - Allowing for growth for from the UK’s leading carriers your and your customers’ needs  Optimised Traffic - Leading Tier 1 Transit providers and peering on tap to suit your needs *Hosted Data Centre DATA CENTREBackup  High performance - Servers can be fully operationalPreparation for the unexpected is crucial. Our Backup with minimal performance impact during backupssolutions protect the important files powering yourwebsite or application, ensuring your business is  Backups can usually be performed at any time,safeguarded. If something should go wrong and ahard drive fails or you lose files, we have the ability to even on busy serversrapidly restore files to help you get back to normalityquickly.  Snapshots - Our solution provides consistent point- Quick and easy-to-use - In minutes you can in-time system-wide backup images start protecting your important files and folders  Small backup windows - Only changed disk sectors Backup restoration is also very simple, thanks to are copied between backups. Incremental backups can now be completed in minutes our intuitive portal offering you complete control and easy access to your data  Automatic, scheduled backups - You won’t need to Secure - Enterprise grade encryption is an option, worry about any ongoing data backups. Enabling you to concentrate on your business ensuring your data is protected and meets all regulatory requirements

Elite Limited is registered in EnglandCompany Registration Number 03759064VAT Registration Number GB 750 2796 26www.elite.net.ukPostal address & registered officeElite LimitedInternet House33 Kingston CrescentPortsmouthHampshirePO2 8AAUnited Kingdom