TMA

TELEMATIC MEDICALAPPLICATIONS GLOBAL

CONTENTS About Telematic Medical Applications Global Customer Centered Services Telemedicine TMA e-Hygeia Telemedicine Platform TMA e-Pokratis Welfare PHR TMA NoA.H Telemedicine Case TMA No.A.H. Telemedicine Client

About Telematic Medical Applications GlobalTelematic Medical Applications (TMA) Global is a leading Healthcare SystemIntegrator and Value Added Solutions Provider in the area of Integrated Computerscience based Healthcare Systems. TMA studies, designs, supplies, installs,supports and maintains integrated solutions, certified according to the model ofguarantee of quality ISO 9001:2008. TMA holds the ISO 13485:2003 & ISO1348:2004 certifications for the equitable distribution of medical-technologicalequipment. This ensures that TMA Global’s processes include all the essentialcontrols on confidentiality, integrity and availability of information in order toprotect it’s customer’s medical data and the involved resources in each medicalactivity.TMA Global provides solutions and services in the following technological and businesssectors:• Clinical Telemedicine for the Complete Management of all Radiological and Introspection depictions as well as Biosignal - Telemedicine and Tele-Radiology products• Integrated Informative Systems PACS - RIS and Teleradiology• Integrated Informative Systems of Ophthalmological Medical Record - EMR• Homecare Products - Homecare, Telecare and e-Health products• Medical Equipment• Videoconference Systems - Videoconference Multi Point Units (MCU)• Multimedia Equipment for each type of installation - Audiovisual equipment for every type of installation (personal, meeting rooms, conference halls etc.)• Integrated data networks (wired, wireless, satellite)• Safety systems for informative systems and networks• Electromechanical and network infrastructures - Data Center

Customer Centered CervicesTMA’s Customer Centered Services provide Integrated Solutions tailored to eachcustomer’s individualized needs.The below flowchart describes the sequence of activities and steps we arefollowing in close collaboration with each of our customers. This allows TMA todeliver the best possible healthcare and telemedicine solutions which fit ourcustomer’s needs and expectations.1. Project 2. Project 3.Development 4. Training 5. Support andStudies – Management Services MaintenanceConsulting Services Services1. Project Studies – Consulting ServicesFor TMA, each customer is unique and different. For this reason, TMA isdedicated to providing solutions tailored to each customer’s needs andexpectations. TMA provides integrated studies which pertain to the design anddevelopment of integrated solutions.• TMA team acquires the customer’s needs and goals.• TMA team carefully studies each customer’s specific needs and comes up with a proposed solution.• The customer and the TMA team brainstorm in order to ensure that the proposed solution is the best possible in order to cover the customer needs.• The customer and the TMA issue the project charter, which moves the project to the next step which is the project management process. © 2016 Telematic Medical Applications Global – All rights Reserved

Customer Centered Cervices2. Project Management Services 3. DevelopmentIn the Project Management phase, TMA Project Implementation phase, including:offers: • Requisitions Analysis• Project Scope Definition with • Software Planning • Software Development Objectives Planning, Determination • General Testing of the System (Beta and Confirmation.• Project Quality Management through Testing) quality assurance, quality control and • Constant interaction with the scope validation process.• Risk management identification and customer to ensure the product analysis, qualitative and quantitative meets their expectations. analyses, alternative scenarios and • Quality control operations in order to contingency reserve for risk impact ensure all the processes and mitigation. products are within the preset• Human Resource Management with quality standards. staffing the project team with highly • Final Product Acceptance qualified members. • Transition into the New Product (Go• Project Communications Live Support) Management, where the customer is • Operation and Support of Software constantly aware of the project process.4. Training Services 5. Support and MaintenanceTraining is vital for the efficient and The relation with TMA does not endsuccessful operation of the TMA’s with the project’s completion. It isproducts and services. TMA’s training essential for a product to be correctlyservices include: maintained in order to remain fully• Development of a Training operable. TMA Global provides: • Integrated hardware and Management Plan.• Installation, operation and in-house software guarantee policy. • Hardware and Software maintenance.• E-learning services (modern and maintenance. • Operational monitoring of the asynchronous services).• Multimedia software development - system. • Installation of improved software training courses and presentations.• Medical personnel training on versions. • Consulting and advisory services. interacting with computer based • 24-hour Customer Support healthcare services.• Evaluation of the training process. helpdesk • Repair and Spare Parts provision.

TelemedicineTMA e-Hygeia Telemedicine PlatformTMA’s e-Hygeia Telemedicine Platform is a web-based patient record system designed specifically forthe needs of telemedicine consultations in roughenvironments with limited connectivity such asvessels and oil rigs. This software allows you tocreate a patient case, collaborate with consultingphysicians on the information gathered from thepatient encounter and even have a real time videoconference with the remote physician. Benefits1. Cloud - based solution which equips healthcare providers with a powerful enterprise level tool that eliminates the heavy burden of maintaining a locally installed system, while delivering all the benefits of cloud computing.2. SaaS platform delivering cost efficient licensing, platform access from anywhere, redundant backup and recovery, the highest level of data-center security and automatic software upgrades.3. Virtual teleconsults, home consults and appointments taking place between multiple facilities, crossing time zones, countries and continents.4. “Store and Forward” or “Second Opinion” services where providers securely store and distribute patient data to other healthcare professionals without having to coordinate the schedules of the patient or the medical providers. Operation1. Create a Patient Case: 1. Import or manually create patient record into database. 2. Automatically save all medical data captured during the telemedicine session directly into the patient's record via HL7 and add comments and files specific to each patient's case2. Collaborate with Consulting Physicians or Remote Site Users: 1. Tactical teleappointments or emergency incidents 2. Assign consulting physicians to specific resources 3. Refer cases to another physician for a second opinion 4. Secure email notification is sent when a patient case is referred to a physician 5. All remote users can view each patient's medical history with secure web-based access 6. Minimal bandwidth needed so remote physicians can easily consult using laptop or any tablet

TelemedicineTMA e-Pokratis Welfare PHRTMA e-Poκratis Welfare PHR is a health record where health data and information related to thecare of a patient is maintained. Its intention is to provide a complete and accurate summary ofan individual's medical history which is accessible online. The health data on the PHR includepatient-reported outcome data, lab results, data from devices such as wireless electronicweighing scales or collected passively from a smartphone.Benefits1. Patients: 1. All patients’ medical records are securely stored in the cloud server instead of paper- based files in various doctors’ offices. Upon encountering a medical condition, a patient’s health information is only a few clicks away. 2. It offer patients the opportunity to select which doctor has access to their records.2. Clinicians: 1. They have access to the full patient’s health record helping them make better treatment decisions. 2. TMA e-Poκratis Welfare analyzes an individual’s health profile and identifies health threats and improvement opportunities based on the analysis of drug interaction, current best medical practices, gaps in current medical care plans, and identification of medical errors. 3. TMA e-Poκratis Welfare facilitates continuous communication between the patient and the clinician as opposed to episodic.3. EMERGENCY: 1. TMA e-Poκratis Welfare can quickly provide critical information to proper diagnosis or treatment.Operation Equipment

TelemedicineTMA No.A.H. Telemedicine CaseTMA No.A.H. Telemedicine Case is a portable self-contained telemedicine kit that can be configuredwith the highest quality medical devices and technology required for accurate patient assessmentin mobile or remote applications.Product Features Applications• Integrated tablet device with military use specifications: • disaster response• Low profile keyboard with integrated touchpad. • mobile medical units• Windows 7 Operational System. • emergency medical care• Battery operation for outdoor use. • remote healthcare clinics• Compatible with software based videoconferencing. • home health care• Flexible connectivity options via standard LAN, wireless • military field hospitals • oil rigs card connections and satelite connections (Inmarsat or • cruise ships VSAT).• Robust and Durable Case • Watertight, crushproof, and dust proof • Easy-open, double-step latches • Open cell core with solid wall design - light weight • O-ring seal • Automatic Pressure Equalization Valve • Comfortable, rubber over-moulded handle • Stainless steel hardware and padlock protectors • 2 layer Pick 'N' Pluck™ foam with convoluted lid foam • Personalised nameplate service available • Unconditionally Guaranteed• Integrated Medical Devices Include: • Telephonic Stethoscope that delivers high quality heart and lung sounds to a remote physician. • 12-Lead EKG. • Spirometer • General Examination Camera • 4 additional plug-and-play USB device ports to supports a wide variety of additional medical devices.

TelemedicineTMA No.A.H. Telemedicine ClientThe NoAH Telemedicine Client (T.C.) is the integrated software to the TMA No.A.H. TelemedicineCase. It is also a vital extension to the TMA e-Hygeia Telemedicine platform. Its main purpose isto assist first aid personnel to gather as much information about the patient’s condition in theleast possible time.Features and Functionality• Create or retrieve a patient’s account.• Assist for partial diagnosis using First Aid standard questionnaire,• Act as medical device proxy communicating with a number of medical devices.• Assembles a pack of any user-defined files to be sent via FTP along with medical reports created from medical readings.• Create, store and forward photos and videos of the patient with the assembled pack.• Scan, store and forward any document with the assembled pack.• Act as a telecommunication endpoint: allow video streaming towards EMR server and video conferencing between a medical center and Telemedicine Client location.• TMA No.A.H. Telemedicine Client users can assign a medical case, view available timeslots for a remote session with a specialized doctor and book an appointment.• Receive and display any medical consultationBenefits• NoAH Telemedicine Client can run on any Windows based terminal such as tablet/ laptop while its user interface has been designed for touch screen systems.• It can send files even over extremely slow data connections such as unstable satellite links.• Reliable transmissions of data over TCP / IP (Internet) even after a practically infinite number of interruptions.• Intuitive interface: NoAH Telemedicine Client guides the user with the proper workflow by allowing only specific actions at any given time.• Flexibility: the list of supported medical devices is growing. The installed NoAH Telemedicine Client will be automatically updated using an external update mechanism• Safety: • All data between the NoAH Telemedicine Client and the EMR server are exchanged using encrypted channels. • Any unsent files due to user negligence are deleted at next Telemedicine Client startup.

TELEMATIC MEDICAL APPLICATIONS GLOBAL 2155 Francis Avenue Santa Clara, California, 95051 USA. © 2016 Telematic Medical Applications Global – All rights Reserved