COM PLE TE VACATION PL AN NING PEACE OF MIND priced option, as well as a more luxurious TR AVEL PROTECTION upgrade choice to extend your vacation. Go to WindstarCruises.com/voyage-plan/hotels/ toEven the best made plans are subject to unexpected see our Windstar selected hotels.change, so your Vacation Planner is happy to adviseyou on the best of our Full Sail Travel Protection Plans LAND TOURSfor your needs. No one wants your plans to change,but if they do, we’ll make sure you’re covered. Add a Windstar Land Excursion Package before or after your cruise, including hotels and fascinatingFull Sail Protection — Provides cancellation coverage tours that enrich your vacation experience. You canfor medical reasons and gives you complete peace try the zip line in a Costa Rican rainforest, take a hotof mind in case you encounter medical emergencies air balloon to view the fairy chimneys in Cappadocia,abroad or en route. thrill to the beauty of the Blue Mosque in Istanbul ... the world is yours to explore.Full Sail PLUS Protection — Get all the protection ofFull Sail, plus coverage that allows you to cancel your INCLUDE SHORE EXCURSIONSvacation for any reason. This comprehensive plan also AS PART OF YOUR CRUISEwaives exemptions for any pre-existing conditions. Your Vacation Planner will help you select shore HOTELS BEFORE AND AFTER experiences that are especially suited to your YOUR CRUISE preferences, from certified SCUBA dives to rejuvenating baths in volcanic springs to stunningOur hand-picked collection of beautiful hotels is art works, archaeological wonders, and regional winethe perfect way to extend your Windstar vacation and food tastings. We’ll reserve your space ahead ofin some of the world’s most exciting cities. We have time to make sure you have first choice in every port.inspected and selected hotels that meet our highest Go to WindstarCruises.com/voyage-plan/hotels/ andstandards in our embarkation and debarkation click Shore Excursions to see your options.cities. You’ll find a well-located, conveniently WINDSTARCRUISES .COM I 149
MEMBER REWARDSYour very first Windstar voyage welcomes you to membership in the Windstar Yacht Club, a private passport to privilege for our honored guests. Windstar Yacht Club members enjoy special benefits when you book, while you’re on board, and every time you share the Windstar experience with friends and family. YAC HT C LU B M EM B ER B EN EFITS• 5% savings on most cruise fares • Invitation to dine with the Captain or Ship’s Officers• Complimentary one-category standard stateroom or suite upgrade at onboard • Exclusive onboard gifts, discounts, check-in and amenities• Discount on upgrade from standard • $100 referral gift for you and each stateroom to suite at onboard check-in referred friend• Private onboard member cocktail receptionMember benefits are based on availability. Members must show Windstar Yacht Club membership card on board to receive member benefits. For full details, go to WindstarCruises.com/yacht-club/150 I WINDSTARCRUISES .COM
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Kingsmill Resort, Williamsburg, VA Historic AAA Four-Diamond Inn at Furnace Creek, Death Valley, CAAAA Four-Diamond Kingsmill Resort located A spectacular oasis in the deserton the James River. LPGA Kingsmill Championship, Williamsburg, VA Kingsmill Resort is proud to host an annual LPGA tournament.XANTERRA PARKS & RESORTS is a MEET OUR SISTER COMPANIESglobal diversified travel and hospitalitycompany offering extraordinary travel Windstar Cruises is part of Xanterra Parks & Resorts, anexperiences in multiple destinations in award-winning global diversified travel and hospitalitythe US and abroad. company that offers lifetime experiences in some of the most beautiful places on earth.• Largest concessioner to the National Parks operating Grand Canyon, From the national parks to the the ancient mountain-top ruins of Yellowstone, Glacier, Crater Lake, nature preserves in Africa, Xanterra Machu Picchu, watch Old Faithful Zion, Death Valley, Mount Rushmore, Parks & Resorts offers a wide geyser erupt from a century-old and more. variety of adventures for every lodge in Yellowstone National Park, age group and interest. Whether or simply gaze at the Milky Way• Tour operations include VBT, Country you choose to golf a championship in a historic four-diamond desert Walkers and Austin Adventures. course on the banks of the James retreat in Death Valley, you can do These upscale global adventure travel River in historic Williamsburg, make all this and more with Xanterra. companies feature experiential tours the journey to the bottom of the As the largest concessioner to the to destinations around the world. Grand Canyon on a mule, cycle national parks, Xanterra operates through France’s lush countryside hotels, restaurants, retail shops,• The four-diamond Kingsmill resort is sampling fine wine and delicious and tours in Yellowstone, Glacier, renowned for its extraordinary golf cuisine, enjoy a scenic Red Bus tour Grand Canyon, Zion, Death Valley, courses and spectacular location in Glacier National Park, trek to and Crater Lake. In addition to our along the James River, just minutes away from historic Williamsburg, VA.• Xanterra is affiliated with the award- winning five-diamond Broadmoor resort in Colorado Springs and Sea Island Resort in Georgia.
Glacier National Park, Montana The Crown of the Continent. VBT Bicycling and Walking Vacations, Worldwide Travel + Leisure World’s Best Award recipientYellowstone, WyomingThe world’s first national park, there isno other place on earth with as manygeothermal features in one place Austin Adventures, Worldwide Personalized adventure travel for families to destinations worldwidenational park operations, VBT offers such as the Department of the Interior,biking and walking vacations worldwide, National Park Service, and Environmentaland Austin Adventures specializes in Protection Agency. Experience Xanterraupscale adventure travel trips for families and you’ll enjoy Legendary Hospitalityeager to experience the world’s outdoors with a softer footprint.safely and comfortably. Xanterraprovides memorable and ecologically To book your next trip, pleaseresponsible vacations, winning numerous visit www.xanterra.comsustainability awards from organizationsThe Historic Grand Canyon Railway, Williams, Arizona Grand Canyon South Rim, Arizona Xanterra operates hotels, restaurants, tours, retail, and the historic Grand Canyon Railway WINDSTARCRUISES .COM I 153
TERMS & CONDITIONSAll itineraries, schedules, and ports are correct at time of publication CANCELLATION POLICY: Each booking cancelled before 120but are subject to change without notice. Due to the small size days prior to travel will be subject to a $50 per person cancellationand intimate nature of our yachts, Windstar Cruises is unable fee. A full refund (except for the amounts paid for Cancellationto accommodate children under eight (8) years of age. Minor Protection Plan and the $50 per person fee) will be made for writtenpassengers must be supervised by a responsible adult at all times. cancellations received by Windstar Cruises at least 121 days prior to the date on which you are to commence travel by any mode ofCRUISE FARES: Your fare includes ocean transportation, stateroom transportation booked through Windstar Cruises (air, sea, or land).or suite accommodations, and all meals and entertainment on board Guests who cancel after that date for any reason, including medicalthe ship. Not included, however, are items of a personal nature, such or family reasons, are subject to the following cancellation schedule:as alcoholic beverages, laundry, transfers prior to or after cruise, or 120-90 days before commencing travel — 15% of gross fare (deposit);optional programs or activities. Shore excursions, airfare, and 89-60 days before commencing travel — 35% of gross fare;additional conveniences or conveyances not specified in the itinerary 59-30 days before commencing travel — 50% of gross fare;are available for an additional charge. All rates shown are per person 29-0 days before commencing travel — 100% of gross fare.based on double occupancy. Fares are published in U.S. dollars (USD). Windstar Cruises can only be responsible for refunding amountsNote: Third-person rates are available upon request. For further actually received. Travel agencies may impose their owninformation on fares, nondiscountable amounts, taxes, and surcharges, cancellation fees. Agency fees of any nature are a matter to beplease see below. decided on solely by the agency and guests. Windstar CruisesSINGLES: Single occupancy of a stateroom is generally 175 contracts are non-transferable. Name changes and departure datepercent of the published per person stateroom cruise fare changes are considered reservation cancellations/re-bookings(200 percent of the Owner’s Suite, Suites, and Bridge Suites and are subject to cancellation fees. Changes require the priorper person cruise fares) and is subject to availability. approval of Windstar Cruises and may not always be possible.RESERVATIONS AND PAYMENT: Windstar Cruises works with CHANGE FEES: Changing your itinerary after reservations havetravel agencies worldwide to serve your needs. Reservations either been made can result in a loss of advantages gained by early planning.made by or assigned to a travel professional must be managed by To cover administrative costs, a minimum charge of $35 per personthe agency of record. While Windstar is unable to provide specific will be assessed if you request a change in your travel arrangementsbooking information on agency bookings, we are happy to answer less than 91 days prior to commencement of travel. This doesn’tgeneral questions. Alternately, you may reserve your cruise directly apply to departure date changes. Change fees are not assessedif you prefer. Since accommodations are limited by the number of for stateroom upgrades or for the addition of services unless airstaterooms on each ship, reservations should be made as early as reservations are altered and/or travel documents must be reissued.possible. Your deposits and payments for Windstar Cruises services CRUISE CONDITIONS: “Ship” refers to the ship that will provideare to be paid to the travel agency with which you made your the ocean transportation portion of the cruise. “Cruise” refers toreservation, or to Windstar Cruises directly. Travel documents will be the specific cruise indicated, as it may be modified by us, and shallissued only if and when full payment has been received by Windstar include periods during which you are embarking or disembarkingCruises. Refunds for cancelled or unused services will be made, less the ship or are on shore while the ship is in port. “Windstar Cruises,”any applicable cancellation fees and charges. If you have reserved your “We,” and “Us” refer to Windstar Cruises LLC, a Limited Liabilitycruise with your travel professional, please be aware that additional Company that acts as the agent of Owner and is doing businesscancellation fees charged by the booking agency may apply. Guests as Windstar Cruises. “Initial Departure” means the time at whichunder 21 years of age must be accompanied by a parent, guardian or you first begin transit by any means of transport booked by uschaperone in their cabin that is at least 25 years old; one adult (age (including air transportation) for the purpose of taking the cruise.25 or older) chaperone is required for every five (5) people under 21. “Windstar Cruises Air Package” refers to air transportation bookedDEPOSIT AND FINAL PAYMENT REQUIREMENTS: Immediate deposit for you by us to enable you to travel to and from your cruise.of 15% of booking is required within three (3) days of booking to NON-WINDSTAR CRUISES SERVICES: Non-Windstar Cruises Servicessecure a reservation. Final payment is due prior to 90 days before (such as airlines and other off-ship transportation carriers, shoredeparture date. Your documents are usually received approximately excursions, and accommodations) are generally performed by selected60 days prior to departure. Travel documents, however, are only issued independent contractors. Those Non-Windstar Cruises Services thatafter final payment has been received by Windstar Cruises. Send all are performed by independent contractors are solely at your risk andpayments to Windstar Cruises, 2101 4th Avenue, Suite 210, Seattle, WA subject to the terms or arrangements made by you or on your behalf98121, U.S.A. Payment is also welcome by American Express®, Discover with the independent contractor furnishing the Non-Windstar CruisesCard®, Visa®, or MasterCard®. For faster processing, please include your Service. Windstar Cruises assumes no responsibility with respect toconfirmation number on your check. All charges are in USD. Windstar these Non-Windstar Cruises Services (including delay, injury, deathis not liable for any currency exchange rate or foreign exchange fee or damage to property) even though it may collect monies or makeimposed by the account holder and bank or credit card company. arrangements for the services. Situations may arise that, in the opinionPayment of the cruise deposit and Travel Protection Plan (if applicable) of Windstar Cruises, make it necessary for Windstar Cruises to cancel,constitutes a binding of the Terms & Conditions as attached. advance, or postpone a scheduled departure, change itineraries orLATE BOOKING POLICY: On bookings within 45 days of departure, make substitutions involving ports of call, other travel components,Windstar Cruises requires final payment (cashier’s check, wire transfer vessels, or other modes of transportation. These situations mayof funds, or American Express®, Discover Card®, Visa®, or MasterCard®) include, by way of example, concerns regarding weather conditions,before we can initiate the process of requesting hotel and/or air issues involving safety matters, alternative business arrangementsspace; on bookings within 14 days of departure, we are unable to or charters resulting in the decision to withdraw a sailing from publicmake air or hotel arrangements. Windstar Cruises will advise you of sale, or requirements of governmental authorities. If this should occur,the status of the request within five (5) working days of receipt of Windstar Cruises does not assume responsibility or liability for anyfinal payment. If your request is confirmed, travel documents may losses, inconvenience, or expenses incurred by guests as a result.be delivered to the departure point of your cruise. If we are unableto confirm your late booking as you requested, all monies requestedwill be refunded in full. Please note, changes or additions to thecruise package (i.e. transfers, special services, gifts, or onboardpackages) cannot be made within seven (7) days of departure.15 4 I WINDSTARCRUISES .COM
GUESTS WITH DISABILITIES: Windstar Cruises does not discriminate AIR PROGRAMagainst persons on the basis of disability. We seek, to the extentfeasible, to accommodate the needs of persons with disabilities. There FORCED OVERNIGHTS: Due to airline schedules (and occasionally,are no elevators on Wind Star and Wind Spirit nor were the ships lack of flight availability), travel between many major cities andoriginally constructed to be wheelchair accessible. As a result, these your cruise may require one (1) or more hotel overnights en route.two ships may be unsuitable for people relying solely on wheelchairs If necessary, the cost of this hotel accommodation is not includedfor transportation. Wind Surf, Star Pride, Star Legend, and Star in the air fare and is the responsibility of the guest. Hotels will beBreeze are equipped with elevators. Staterooms on Wind Surf are selected by Windstar Cruises and may not be at the port. Guestsnot wheelchair accessible. Four (4) suites on the all suite yachts are are responsible for meals and items of a personal nature.wheelchair accessible. Also note, there is no elevator access to board Note: Some hotel packages may not be available in conjunctionthe ships. Certain ports require the ship to anchor; in this case guests with our air/sea program due to our preferred carrier’s flightmust be ferried into port. Service animals are permitted on board ships frequency between port cities and the U.S.A. or Canada.if prior arrangements have been made at time of booking. In limited SEAT ASSIGNMENTS/AIRLINE SERVICE REQUESTS: Whilesituations where an individual with a disability would be unable to seat assignments, frequent flyer miles, or other service requestssatisfy certain specified safety and other criteria, even when provided such as wheelchairs, special meals, or oxygen cannot bewith appropriate auxiliary aids and services, we may find it necessary guaranteed by Windstar Cruises, your travel professional orto ask the individual to make alternative travel arrangements. It is Vacation Planner may assist you with these arrangements whereessential that Windstar Cruises is notified of any special medical, possible once you receive your tickets. Some airlines or charterphysical, or other requirements you may have at time of booking. operations may not offer advance seat assignments. Each airline has its own baggage allowance policy. You are responsibleFARES, NON-DISCOUNTABLE AMOUNTS, TAXES, AND SURCHARGES: for any excess baggage charges imposed by airlines.Windstar Cruises reserves the right not to honor any published CUSTOM AIR SERVICE: Windstar Cruises offers services inprices that it determines were erroneous due to printing, electronic, making air arrangements to and from our cruises. All requestsor clerical error. Each cruise fare includes a Non-Discountable are subject to availability and are not guaranteed. If confirmationAmount. That portion of the fare is both non-commissionable to is possible, guests will be assessed a non-refundable servicetravel professionals and not subject to reduction in the event of a charge per request and any additional airline costs incurred.percentage discount promotion, 2-for-1 promotion, or otherwise. If AIR CHANGES, CANCELLATIONS, AND REFUNDS: Once airlinecost factors dictate the need for fare increases, Windstar Cruises tickets have been issued (or at any time within 59 days of travel), anymay do so at any time prior to departure. Guests can cancel (without changes or cancellations will result in cancellation fees in the amountpaying a cancellation fee) rather than accept a fare increase. Taxes of 50 percent or 100 percent of the gross fare (see Cancellation Policywill be collected separately from the cruise fare. The term “Taxes” as section on pg. 154 for detailed schedule). In addition, should theused by Windstar Cruises refers to certain taxes, fees, and charges requested change or cancellation result in a fare increase or airlineimposed by governmental or quasi-governmental authorities, including charge, you will be responsible for payment of the additional amount.port authorities, relating to any aspect of your cruise. Similarly, The maximum refund for unused flight coupons will not exceedWindstar Cruises reserves the right to impose or pass through fuel the air add-on paid by you to Windstar Cruises. Please note, thatsurcharges, security surcharges, or similar incidental surcharges. because of changing airline tariffs, your actual air tickets may reflectNo right of cancellation exists under any of these circumstances. fares higher or lower than the charge assessed by Windstar Cruises.SHIPS’ REGISTRY AND TRADEMARKS: All of the Windstar Cruises If so, the difference is neither chargeable nor refundable to you.ships are registered in the Bahamas and owned by Bahamian LIABILITY AND RELATION WITH AIRLINES: If, due to any causeentities. “Owner” refers to the owner of the ship; Wind Spirit is beyond our control (including, for example, capacity controls placedowned by Wind Spirit Limited; Wind Star is owned by Wind Star upon us by airlines due to the types of fares under which we book), weLimited; Wind Surf is owned by Degrees Limited; and Star Pride are unable to arrange for air transportation or the air transportationis owned by Windstar Pride Limited. Star Breeze is owned by Star we arrange is unavailable or otherwise fails to materialize, our soleBreeze Limited effective April 15, 2015. Star Legend is owned by Star liability will be limited to refunding the air add-on amount paid toLegend Limited effective May 4, 2015. Ship ownership and registry us. We assume no liability for any acts or omissions of any airline,are subject to change. Windstar Cruises has registered trademarks including, without limitation, those involving cancellation of flights,in the United States and various foreign countries for the names and schedule changes, re-routings, damage to or delay or loss ofphrases Windstar®, 180° from Ordinary®, 180 Degrees from Ordinary®, baggage, flight delays, equipment failures, accidents, pilot or otherRomance Under Sail®, and the Windstar Cruises logo. Should you staff shortages, overbooking, or computer errors. The liabilities andneed to contact Windstar Cruises prior to sailing, use this address: obligations of an airline to you and your rights against an airline areWindstar Cruises, 2101 4th Avenue, Suite 210, Seattle, WA 98121, U.S.A. subject to any and all terms and conditions of the airline’s ticket andTRANSFERS/PRE- & POST-CRUISE SERVICES: Services for Windstar tariffs and any and all governmental laws and regulations bearingCruises cruise-only guests (individuals who do not purchase air upon or otherwise relating to such rights, liabilities, and obligations.transportation or cruise extensions from Windstar Cruises) begin AIR TAXES AND FEES: Air add-on costs quoted by Windstarwith embarkation at the noted time in your cruise documents. Any Cruises will not include passenger facility charges, federal flighttransfers, meals, and dayroom accommodations required prior to this segment taxes for each flight segment (takeoff and landing),time are the responsibility of the guest. Please make a note of this, as the September 11 security fee per passenger enplanement,many international flights arrive several hours prior to the scheduled international arrival and departure taxes assessed in foreignembarkation time. Guests may purchase a transfer from local airport countries (the amount of which may be charged in the currencyto ship for day of sailing and from ship to local airport for day of of the foreign country and is subject to change), or new taxesdisembarkation directly through Windstar Cruises Vacation Planning. which may be enacted after this brochure was published.Guests flying on dates other than the date of (dis)embarkation mustarrange their own transfers unless the reason for the different dateis because of the purchase of a cruise extension from WindstarCruises. Transfers for these guests will be arranged between airport,hotel, and pier, as appropriate, so long as the transfer dates coincidewith the dates of the services purchased from Windstar Cruises. 08.11.14 Information contained herein is accurate at the time of publication and subject to change without notice. WINDSTARCRUISES .COM I 155
INDUSTRY LEADERSHIP FIRST IN CLASSWindstar is proud to have been recognized with top honors from some of the most respected leaders in our industry. And each year we bring home more of these prestigious awards. So take it from the experts — it doesn’t get any better than this. Windstar. Extraordinary.Condé Nast Traveler Celebrated Living2014 Gold List Award 2013 #1 Small/Midsize#3 Overall Cruise Line Ships for the fourthin Ocean Cruises year in a rowCondé Nast Traveler Cruise Critic2014 Readers’ Cruise Poll 2013 Editors’ PicksSailing fleet listed in Best forBest Small Ships HoneymoonsCondé Nast Traveler Cruise Critic2013 Readers’ Choice 2013 Cruisers’ ChoiceAwards #3 Small Ship —#2 Best Small Ship Wind SurfCruise Line Travel WeeklyTravel + Leisure 2013 Gold Magellan Award2014 World’s Best Market Leader inAwards Small Ship Cruising#2 Best Small ShipCruise Line156 I WINDSTARCRUISES .COM
YOUR YACHT 14 - 02 0 8/0 8 .14 IS WAITING... For reservations, call a Windstar Vacation Planner at 800-258-7245 or your travel professional.2101 4th Avenue | Suite 210 | Seattle, WA 98121 | 800 -258-7245 | WindstarCruises.com Legendary Hospitality by Xanterra
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