Appendix C - New Hire Chapter Example - Proof of Concept

DEMO SAMPLE ONLY

NURSE TRAVEL NEW HIRE CHAPTER 5 “In order to stay ahead of the In this module, you will… competition, we have to do Lots of Little Things a Little Bit Better. “  Watch a brief video from the Recruiting Best Practice Series of Drew Studenic discussing LLTLBB This is a quote from Bob Gammill, the founder of Medical Staffing Options (MSO).  Attend Sales Training from your Manager on He believed it was the attention to detail Extensions and Reassignments that made the difference between “us” and “the others”. While the competition was  Interview a member of the ESS Team cutting corners, it is simple things like  Complete an eLearning on Time Management sending follow up emails or just following  Make 2 posts to the New Hire HCU Community through with what you say you will do can  Complete a Recruiter Daily Checklist for 5 days make all the difference. It impacts our nurses and grows their trust in us. straight  Listen to 3 extension calls from the Call Recording As you have experienced so far in your training, there is a lot to your role as a nurse Library recruiter. However, focusing on the detail  Complete the Module 5 Assessment and continuing to refine that work, to be “a little bit better”, is a hallmark trait of all Also… Health Carousel’s Travel Nurse businesses.  Call 100 Travel Prospects In this module, you’ll have an opportunity to  Attend 1 Brand specific training as determined by observe, practice, and perform some of the more detail-orientated work relevant to your Manager placing and managing our nurses.  Complete 10 call observations (Ride Alongs)  Complete 3 Nurse Profiles in Merlin While these activities may sometimes feel  Get 1 R4SUB infrequent or unimportant to your work, they pay strong dividends in helping you develop as a Recruiter and better serve your nurses.

Managing Your Module Tasks: Be sure to set up the following in your Outlook Calendar to ensure you have time scheduled! Extension & Reassignment Training With____________ Date: __________ Time: ______________ Room_____________ Invite Sent?  ESS Team Member Interview With____________ Date: __________ Time: ______________ Room_____________ Invite Sent?  Call Observations Date: ______________ Time: ______________ Invite Sent? Date: ______________ Time: ______________ Invite Sent? 1. With____________ Date: ______________ Time: ______________ Invite Sent? 2. With____________ Date: ______________ Time: ______________ Invite Sent? 3. With____________ Date: ______________ Time: ______________ Invite Sent? 4. With____________ Date: ______________ Time: ______________ Invite Sent? 5. With____________ Date: ______________ Time: ______________ Invite Sent? 6. With____________ Date: ______________ Time: ______________ Invite Sent? 7. With____________ Date: ______________ Time: ______________ Invite Sent? 8. With____________ Date: ______________ Time: ______________ Invite Sent? 9. With____________ 10. With____________ Brand Training (Topic________________________________) With____________ Date: __________ Time: ______________ Room_____________ Invite Sent?  Other Invites? Date: __________ Time: ______________ Room_____________ Invite Sent?  With____________ Date: __________ Time: ______________ Room_____________ Invite Sent?  With____________

Recruiting Best Practice Series: Drew Studenic & LLTLBB How has “LLTLBB” influenced Drew? ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ What advice does Drew give about using this Best Practice? ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ How will YOU implement Drew’s advice into your Daily activity? ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ Extensions and Reassignments Training By the end of this course, you will be able to…  Learning objective #1  Learning objective #2  Learning objective #3  Learning objective #4 Additional learning ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

Some question HERE: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ More Participant Training Guide stuff: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ I dunno… a graph of some kind: Step Step Step Step 1234 Notes: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

Just filler at this point, so how about this type of thing that ends up in participant guides Step 1 Step 2 Step 3 Step 4 Wrap Up: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

Extension Call Listening Activity: On your HCU Transcript, locate the Extension Call Recording Scenarios listed in your New Hire Curriculum. Then, Click the LAUNCH button to begin. Scenario 1 Who is the recruiter? How did Extension/Rebooking come up? What facility is the nurse in? What questions did the recruiter ask that were the most effective? What was the least effective? What didn’t work? What was the result? Notes: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

Scenario 2 Who is the recruiter? How did Extension/Rebooking come up? What facility is the nurse in? What questions did the recruiter ask that were the most effective? What was the least effective? What didn’t work? What was the result? Notes: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

Scenario 3 Who is the recruiter? How did Extension/Rebooking come up? What facility is the nurse in? What questions did the recruiter ask that were the most effective? What was the least effective? What didn’t work? What was the result? Notes: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

ESS Interview Name of ESS: __________________________________________________ Title: ___________________________________________ Question Response How would you describe your role? How long have you worked for the company? Where location are you based out of? What are your typical tasks? What does a typical day look like for you? How important is being detail oriented to your work? What happens if you miss something? How can we help one another? Would you rather fight 1 horse sized spider on 100 spider sized horses?

Time Management eLearning What are the 6 Steps for structuring your Day? 1) ____________________________________________________________________ 2) ____________________________________________________________________ 3) ____________________________________________________________________ 4) ____________________________________________________________________ 5) ____________________________________________________________________ 6) ____________________________________________________________________ How do you best manage time for Prospecting? ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ What kind of activities should you delegate? ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ Using a Daily Activity Tracker: I _____________________________________ commit to using a daily tracker to help organize myself and my activity (Sign Name HERE) so that I can properly balance my time and the work required to succeed as a recruiter.

Time Management HCU Community Activity 1) Interview two recruiters on your team about Time Management. Specifically, what Best Practices do they have to better manage their time and daily activity? Have them share a story about how that Best Practice has been used, and how it impacted their work/results. Best Practice Interview #1 Recruiter Name Best Practice Notes on Story of how it impacted Best Practice Interview #2 Recruiter Name Best Practice Notes on Story of how it impacted

2) Next, log in to your New Hire HCU Community. 3) Create a POST under “Best Practice” that details each of the peer interviews on Time Management. (1 new post per best practice) 4) Review the other Best Practices listed for Time Management. Did one resonate with you? Which one? (Write about it in the box below)

Time Management Daily Tracking – DAY 1

Time Management Daily Tracking – DAY 2

Time Management Daily Tracking – DAY 3

Time Management Daily Tracking – DAY 4

Time Management Daily Tracking – DAY 5

Brand Training Topic ____________________________________________________ Purpose of the Training: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ Notes: ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________

Ride Along Observation #1 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #2 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #3 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #4 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #5 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #6 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #7 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #8 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #9 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Ride Along Observation #10 Ride Along – Recruiting Observation Form Date: ______/______/______ Recruiter’s Name: ________________________________ Nurse Name: __________________________________________ New Hire Name: _______________________________________ What was the situation? Scenario: Prospect Profile Interview/Offer On Assignment Check In/Other Nurse: Discussion Observation: Merlin Step: Result of the Call: Notes:

Prospecting Calls Enter the date and # of Prospecting Calls into the Calendar below for each day: Total: _____________________

Nurse Profiles Date Profiled: ___________ Nurse Name Date Profiled: ___________ Primary Specialty Secondary Specialty Years of Experience Notable Skills Contact Info Entered Nurse Name Primary Specialty Secondary Specialty Years of Experience Notable Skills Contact Info Entered

Nurse Name Date Profiled: ___________ Primary Specialty R4Sub Date: ___________ Secondary Specialty Years of Experience Notable Skills Contact Info Entered Nurse R4Sub Nurse Name