TECSYS_SMART_Knowledge_Center_Warehousing_9

EliteSeries Release 9 Warehousing Enter Version date: February 20th, 2015*Note: This edition of the SMART Knowledge Center (tailored to EliteSeries release 9) containsWarehousing-specific SMART model documents and related tutorials.

Welcome! TECSYS SMART at a Glance!This SMART Knowledge Center portal provides TECSYS SMART is a set of innovative tools and application knowhowaccess to the SMART suite of products tailored that enable your organization to enjoy an accelerated rate-of-return onto EliteSeries release 9 solutions*. your technology investment and achieve the highest performance in managing your supply chain. At a glance, TECSYS SMART consists of Getting Started! industry knowledge, expertise spanning three decades, documentation and online training tutorials, tools such as SMART models maps, models Warehousing Map and roles matrix, tutorials tracker, just to name a few. Each SMART model details a discrete approach to supply chain functions, discussing*Note: This edition of the SMART Knowledge Center (tailored the fundamental business underpinnings, best practice recom-to EliteSeries release 9) contains Warehousing-specific mendations and real-world execution through TECSYS’ EliteSeriesSMART model documents and related tutorials. products. This is further supported by online presentations and role- based tutorials. SMART Models Maps SMART Models SMART Tutorials Model-Based Role-Based Flow of activities, roles How-to in EliteSeries involved, procedures, etc. Demo, Practice and Self-TestPortal Navigational Guide For more information, please visit www.tecsys.com

EliteSeries Release 9Home To directly access the SMART models and related tutorials, select the appropriate TECSYS SMART map. Getting Started! 3 SMART Models MapWe’re glad that you’ve chosen to learn both about business processes and how our solutions support and enhance them.If you’re a first time user, we recommended that you explore the SMART Tutorials Quick Tour and the Basic EliteSeriesFunctions tutorial.1 SMART Tutorials Quick Tour 2Basic EliteSeries FunctionsDiscover the navigational Become familiar with Warehousing MapSMART tutorials the following functions:instructions. • home page elements; • WebHelp; +Select • searches; • data maintenance. +Learn more +Learn more

HomeSMART Warehousing Models Map – EliteSeries Release 9 ● Released  *Core models View list in PDFINBOUND OUTBOUND INVENTORY MANAGEMENT ITEM MANAGEMENT● IB-000  Inbound Overview ● IM-000  Item Management Overview ● OB-000  Outbound Overview ● IV-000  Inventory Management OverviewPurchasing Item Sales Orders Internal Activity● IB-040*  Create Purchase Orders ● IM-010*  Create Items● IB-060  Manage Facility Consumables ● OB-030*  Create Sales Orders ● IV-010*  Maintain Accurate Inventory ● OB-060  Manage Special Orders ● IV-011*  Manage Cycle Counting ActivitiesInbound Order Planning ● OB-070  Manage Backorders ● IV-012*  Manage Stock Adjustments ● OB-080  Manage Reserved Stock ● IV-020*  Manage Consignment Inventory● IB-070*  Plan Daily Inbound Order Processing ● OB-100  Manage Value-Added Services ● IV-030*  Maintain Discontinued and Obsolete Items● IB-080*  Schedule Inbound Activities ● IV-040*  Maintain Adequate Inventory Levels● IB-090*  Balance Receiving Volumes Outbound Order Planning ● IV-050*  Manage Inventory Shortages ● IV-060*  Maintain Units of Measure or VolumetricsReceiving and Storage ● OB-120*  Balance Order Processing Volumes ● OB-130*  Plan Daily Outbound Order Processing for Existing Inventory● IB-100*  Manage Receiving Operations ● OB-140*  Schedule Outbound Activities● IB-110*  Manage Receiving Discrepancies ● IV-070*  Maintain Inventory Expiry Dates● IB-120*  Manage Putaway Activities Order Picking and Lot Numbers Information Learning Management Tools ● OB-150*  Manage Picking Activities ● OB-160*  Manage Picking Shorts External Activity ● OB-170*  Manage Replenishment of Primary Pick ● IV-080  Manage Vendor Returns Storage Units ● IV-090  Manage Customer Returns ● IV-100  Manage Warehouse Transfers Order Packing and Shipping ● OB-110  Manage Vendor Compliance - Routing Guides ● OB-180*  Manage Packing Activities ● OB-190*  Process Daily Shipments ● OB-200*  Process Future Shipments ● OB-210  Manage Proof of Delivery and Container Tracking Internal Progress Tracking ● OB-090  Track Orders from Acceptance to Fulfillment SMART Tutorials Duration | .pdf SMART Models/Roles Matrix | .pdf SMART Tutorials Tracker | .xlsxTotal of 42 modelsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IB-000 | SMART INBOUND OVERVIEW FOR WAREHOUSING SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The SMART Inbound model for warehousing Basic EliteSeries Functions provides a description of the tasks involved in the● SMART Model | .pdf Model-Based Tutorial creation, handling and completion of inbound● SMART Model | .html order activity from the warehousing perspective.● SMART Diagram | .png ● Model Detailed Description | .pdf The model’s objective is to familiarize the user with the information flow required to adequately Role-Based Tutorials | How-to in EliteSeries streamline purchase order processing, maintaining Note: There are no role-based tutorials for this model. visibility and control of a P/O throughout its lifecycle. This ranges from procurement, to P/O creation, planning and receiving. ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview IB-040 | Create Purchase Orders ● Model Detailed Description | .pdf The purchase order functions as a key negotiating document in the procurement exercise. This SMART Model Library Role-Based Tutorials | How-to in EliteSeries model outlines the creation, authorization, Creating a Purchase Order and transmission of purchase order information. ● SMART Model | .pdf EliteSeries DMS | Desktop The ultimate objective should be a thorough, ● SMART Model | .html flexible process which communicates the ● SMART Diagram | .png ● Demo | .pdf organization’s requirements to a vendor clearly ● Practice | .pdf and efficiently. ● Self-Test | .pdf Roles involved: – purchasing clerk – purchasing manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries Functions IB-060 | Manage Facility Consumables Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf The execution of warehouse activities is often supported by minor, but important, materials. ● SMART Model | .pdf This model details the tasks related to the ● SMART Model | .html assessment, control and replenishment of facility ● SMART Diagram | .png consumables. The ultimate objective should be a system where the resupply of a consumable is Role-Based Tutorials | How-to in EliteSeries automatically controlled by the planned volume Note: There are no role-based tutorials for this model. of related warehouse activities. Role involved: – warehouse manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IB-070 | Plan Daily Inbound Order Processing SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour An organization’s ability to allocate resources for day-to-day operations should be among its most● SMART Model | .pdf Model-Based Tutorial Basic EliteSeries Functions fundamental strengths. This model details the● SMART Model | .html recognition of daily inbound activities and the● SMART Diagram | .png ● Model Detailed Description | .pdf EliteSeries WMS | Desktop resource planning that these activities entail. The ultimate objective should be a nimble Role-Based Tutorials | How-to in EliteSeries ● Demo | .pdf environment which can effectively accommodate ● Practice | .pdf a range of inbound receiving scenarios. Planning Daily Inbound Order Processing ● Self-Test | .pdf EliteSeries DMS | Desktop Roles involved: – inbound order planner ● Demo | .pdf – purchasing clerk ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map IB-080 | Schedule Inbound Activities Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf Inbound order scheduling provides the opportunity to both control the pace of inbound orders, and to ● SMART Model | .pdf minimize transportation-related inefficiencies. ● SMART Model | .html This model details the prioritization, sequencing ● SMART Diagram | .png and appointing of inbound orders for receiving operations. The ultimate objective should be an Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions optimized flow of inbound activity which complements the facility’s capabilities and the Refer to the IB-070 - Plan Daily Inbound Processing How-to in EliteSeries tutorials organization’s objectives. Role involved: – inbound order planner ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries Functions IB-090 | Balance Receiving Volumes Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf Congestion in the flow of incoming goods is the source of many warehousing challenges. ● SMART Model | .pdf Role-Based Tutorials | How-to in EliteSeries This model outlines the control of receiving ● SMART Model | .html Note: There are no role-based tutorials for this model. volumes through the assessment of facility ● SMART Diagram | .png throughput and the enforcement of receiving appointing. The ultimate objective should be to establish a flow of goods which maximizes the use of on-hand resources within the limitations of the facility. Role involved: – warehouse manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map IB-100 | Manage Receiving Operations Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf A robust receiving system serves as the foundation for all subsequent warehouse activities. This ● SMART Model | .pdf model details both the administration and ● SMART Model | .html execution of the physical receiving process. ● SMART Diagram | .png The ultimate objective should be a system which efficiently processes arriving orders while Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions maintaining strong standards of quality control and documentation. Creating a Receiving File Receiving Items in System Roles involved: EliteSeries DMS | Desktop EliteSeries DMS | Desktop – warehouse manager – warehouse clerk ● Demo | .pdf ● Demo | .pdf – inbound order planner/purchasing clerk* ● Practice | .pdf ● Practice | .pdf – receiver ● Self-Test | .pdf ● Self-Test | .pdf – inventory control manager – quality control agent EliteSeries WMS | Desktop EliteSeries WMS | Desktop * Role may vary depending on the distribution of ● Demo | .pdf ● Demo | .pdf responsibilities within an organization. ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf EliteSeries WMS | Mobile EliteSeries WMS | Mobile ● Demo | .pdf ● Demo | .pdf ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IB-110 | Manage Receiving Discrepancies SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour Errors identified during the receiving process are often best resolved at the receiving dock.● SMART Model | .pdf Model-Based Tutorial This model outlines the activities related to● SMART Model | .html the detection, escalation and resolution of● SMART Diagram | .png ● Model Detailed Description | .pdf receiving discrepancies. The ultimate objective should be a process that shields downstream Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions warehouse operations by effectively resolving discrepancy events at the first point of contact. Refer to the IB-100 – Manage Receiving Operations and the IV-090 – Manage Customer Returns How-to in EliteSeries tutorials, as applicable. Roles involved: – receiver – warehouse manager – inventory control manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview IB-120 | Manage Putaway Activities ● Model Detailed Description | .pdf Transferring items from the receiving dock to their designated place in an organized storage SMART Model Library Role-Based Tutorials | How-to in EliteSeries environment builds the foundation of all subsequent warehouse activity. This model ● SMART Model | .pdf Executing Putaway Activities describes the planning and execution of item ● SMART Model | .html movement originating from the receiving area, be ● SMART Diagram | .png EliteSeries WMS | Desktop it for storage, cross-dock or production activities. The ultimate objective should be a putaway ● Demo | .pdf approach which efficiently accommodates item ● Practice | .pdf handling requirements, while maintaining ● Self-Test | .pdf operational performance. EliteSeries WMS | Mobile Roles involved: – warehouse manager ● Demo | .pdf – putaway clerk ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9HomeOB-000 | SMART OUTBOUND OVERVIEW FOR WAREHOUSING Warehousing Map SMART Model Library SMART Tutorials SMART Tutorials Quick Tour SMART Model Overview Basic EliteSeries Functions● SMART Model | .pdf Model-Based Tutorial The SMART Outbound model for warehousing● SMART Model | .html provides a description of the tasks involved in the● SMART Diagram | .png ● Model Detailed Description | .pdf creation, handling, and completion of outbound order activity from the warehousing perspective. Role-Based Tutorials | How-to in EliteSeries The model’s objective is to familiarize the user Note: There are no role-based tutorials for this model. with the information flow that is required to adequately streamline order processing and maintain visibility and control of an order throughout its lifecycle, from sales order entry to shipping. ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-030 | Create Sales Orders ● Model Detailed Description | .pdf The sales order serves as the master coordination document for customer fulfillment activities. SMART Model Library Role-Based Tutorials | How-to in EliteSeries This model outlines the creation, authorization, and transmission of sales order information. ● SMART Model | .pdf Creating a Sales Order The ultimate objective should be a flexible ● SMART Model | .html EliteSeries DMS | Desktop process which clearly communicates customer ● SMART Diagram | .png requirements to the organization. ● Demo | .pdf ● Practice | .pdf Roles involved: ● Self-Test | .pdf – customer service representative – customer service manager EliteSeries DMS | Mobile ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-060 | Manage Special Orders ● Model Detailed Description | .pdf Accommodating a Sell-Source-Ship fulfillment strategy requires tight coordination between SMART Model Library Role-Based Tutorials | How-to in EliteSeries the involved business partners and physical Creating a Special Order operations. This model outlines the additional ● SMART Model | .pdf EliteSeries DMS | Desktop steps necessary to execute special order ● SMART Model | .html fulfillment. The ultimate objective should be ● SMART Diagram | .png ● Demo | .pdf the effective procurement of special orders and ● Practice | .pdf their seamless integration with the conventional ● Self-Test | .pdf outbound process. Roles involved: – purchasing clerk – accounts receivable clerk – customer service representative ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-070 | Manage Backorders ● Model Detailed Description | .pdf An organization should strive to minimize customer backorders, whether they are due to unforeseeable SMART Model Library Role-Based Tutorials | How-to in EliteSeries circumstances or poor planning. This model Managing a Backorder describes activities related to the prevention, ● SMART Model | .pdf EliteSeries DMS | Desktop mitigation, and resolution of backorder situations. ● SMART Model | .html The ultimate objective should be a system that ● SMART Diagram | .png ● Demo | .pdf quickly reacts to potential backorder situations ● Practice | .pdf through strong customer communication, along with ● Self-Test | .pdf sourcing and shipment flexibility. Roles involved: – customer service representative – customer service manager – purchasing clerk – purchasing manager – warehouse manager – shipping clerk – shipping manager – finance manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-080 | Manage Reserved Stock ● Model Detailed Description | .pdf Ensuring supply for important orders and preferred customers allows an organization to SMART Model Library Role-Based Tutorials | How-to in EliteSeries provide a customized level of service. This model Creating a Stock Reservation outlines the control of stock and order allocation ● SMART Model | .pdf EliteSeries DMS | Desktop through the use of stock reservation orders. ● SMART Model | .html The ultimate objective should be appropriately- ● SMART Diagram | .png ● Demo | .pdf defined customer reservations which smoothly ● Practice | .pdf serve order fulfillment, enhancing the ● Self-Test | .pdf organization’s service offering. Role involved: – customer service representative ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-090 | Track Orders from Acceptance to Fulfillment SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The collection and communication of order status Basic EliteSeries Functions data throughout the fulfillment workflow enables● SMART Model | .pdf Model-Based Tutorial increased responsiveness and greater customer● SMART Model | .html service. This model details major visibility touch● SMART Diagram | .png ● Model Detailed Description | .pdf points along the order fulfillment path. The ultimate objective should be to provide Role-Based Tutorials | How-to in EliteSeries complete, up-to-date visibility on the progress Note: There are no role-based tutorials for this model. and status of outbound orders. Roles involved: – customer service manager – customer service representative – outbound order planner – quality control manager – picking manager – shipping manager – shipping clerk ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-100 | Manage Value-Added Services SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour Value-added services enable an organization to Basic EliteSeries Functions differentiate itself from its competitors by● SMART Model | .pdf Model-Based Tutorial offering customer-tailored solutions. This model● SMART Model | .html describes the development, adjustment, and● SMART Diagram | .png ● Model Detailed Description | .pdf implementation of value-added services. The ultimate objective should be a functional Role-Based Tutorials | How-to in EliteSeries evaluation framework, which promotes service Note: There are no role-based tutorials for this model. offerings that enhance customer utility while protecting the provider’s operational and revenue targets. Roles involved: – customer service manager – warehouse manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-110 | Manage Vendor Compliance - Routing Guides SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour Customers often demand that order fulfillment Basic EliteSeries Functions activities be accomplished in a particular manner● SMART Model | .pdf Model-Based Tutorial as a condition of their business. This model● SMART Model | .html outlines the measures taken to accommodate● SMART Diagram | .png ● Model Detailed Description | .pdf customer-specific fulfillment requirements. The ultimate objective should be a consistent Role-Based Tutorials | How-to in EliteSeries level of compliance enforced by effective Note: There are no role-based tutorials for this model. fulfillment controls which reflect the customer’s needs. Roles involved: – customer service manager – logistics manager – warehouse manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-120 | Balance Order Processing Volumes SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The pacing of fulfillment activities often Basic EliteSeries Functions determines whether their performance and results● SMART Model | .pdf Model-Based Tutorial are safe, accurate, and reliable. This model● SMART Model | .html describes the control of outbound handling volume● SMART Diagram | .png ● Model Detailed Description | .pdf levels through the use of outbound order processing standards. The ultimate objective should be a Role-Based Tutorials | How-to in EliteSeries consistent flow of outbound orders which closely Note: There are no role-based tutorials for this model. matches the throughput capacity of the facility. Role involved: – warehouse manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-130 | Plan Daily Outbound Order Processing SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour An organization’s ability to allocate resources for Basic EliteSeries Functions day-to-day operations should be among its most● SMART Model | .pdf Model-Based Tutorial fundamental strengths. This model details● SMART Model | .html the recognition of daily outbound activities and● SMART Diagram | .png ● Model Detailed Description | .pdf the resource planning that these activities entail. The ultimate objective should be a nimble Role-Based Tutorials | How-to in EliteSeries environment which can effectively accommodate a range of outbound fulfillment scenarios. Planning Daily Outbound Order Processing EliteSeries DMS | Desktop Role involved: – outbound order planner ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf EliteSeries WMS | Desktop ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-140 | Schedule Outbound Activities SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour Outbound order scheduling provides the opportunity to both control the pace of outbound● SMART Model | .pdf Model-Based Tutorial orders, and to minimize transportation-related● SMART Model | .html inefficiencies. This model details the● SMART Diagram | .png ● Model Detailed Description | .pdf prioritization, sequencing, and appointing of outbound orders for shipping operations. Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions The ultimate objective should be an optimized flow of outbound activity which complements Refer to the OB-130 - Plan Daily Outbound Processing How-to in EliteSeries tutorials the facility’s capabilities and the organization’s objectives. Role involved: – outbound order planner ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-150 | Manage Picking Activities ● Model Detailed Description | .pdf Picking activities are among the most important functions performed in a warehouse. This model SMART Model Library Role-Based Tutorials | How-to in EliteSeries describes the preparation, execution, and measurement of picking activities. The ultimate ● SMART Model | .pdf Managing Picking Activities objective should be a high-accuracy process ● SMART Model | .html EliteSeries WMS | Desktop which can be quickly optimized for each assigned ● SMART Diagram | .png workload. ● Demo | .pdf ● Practice | .pdf Roles involved: ● Self-Test | .pdf – picker – picking manager EliteSeries WMS | Mobile ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing MapHome Model-Based Tutorial SMART Model Overview OB-160 | Manage Picking Shorts ● Model Detailed Description | .pdf Picking short events may serve as an indicator of larger issues within the warehousing system. SMART Model Library This model outlines the handling and investigation of pick short events. The ultimate objective ● SMART Model | .pdf should be an effective strategy that tracks and ● SMART Model | .html resolves pick short events through standardized ● SMART Diagram | .png handling. Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions Roles involved: – warehouse manager Managing Picking Shorts – picking manager EliteSeries WMS | Desktop – picker Refer to the OB-150 - Manage Picking Activities How-to in EliteSeries WMS Desktop tutorials EliteSeries WMS | Mobile ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-170 | Manage Replenishment of Primary Pick Storage Units SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour Fulfillment delays due to pick location depletion are self-inflicted inefficiencies which can be● SMART Model | .pdf Model-Based Tutorial Basic EliteSeries Functions minimized through the effective use of internal● SMART Model | .html Performing Replenishment replenishment resources. This model outlines● SMART Diagram | .png ● Model Detailed Description | .pdf EliteSeries WMS | Mobile the steps undertaken to configure replenishment systems, execute replenishment activities and Role-Based Tutorials | How-to in EliteSeries ● Demo | .pdf monitor their performance. The ultimate ● Practice | .pdf objective should be a replenishment process Planning Replenishment Activities ● Self-Test | .pdf which is tailored to the nature and velocity of each pick location, providing a measured response EliteSeries WMS | Desktop to stock levels changes. ● Demo | .pdf Roles involved: ● Practice | .pdf – warehouse manager ● Self-Test | .pdf – picking manager – replenishment clerk ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-180 | Manage Packing Activities ● Model Detailed Description | .pdf Packing activities typically provide the final opportunity to modify an order’s quality and SMART Model Library Role-Based Tutorials | How-to in EliteSeries accuracy, while marshaling the order into Managing Packing Activities shipment-ready packaging. This model details ● SMART Model | .pdf EliteSeries WMS | Desktop both the physical packing of order contents ● SMART Model | .html into shippable units, and the documentation ● SMART Diagram | .png ● Demo | .pdf generation for the packages themselves. ● Practice | .pdf The ultimate objective should be a system ● Self-Test | .pdf which maintains high quality and documentation standards, while providing the required order EliteSeries WMS | Mobile (see WMS Desktop tutorials above) throughput. Roles involved: – packing clerk – packing manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing MapHome Model-Based Tutorial SMART Model Overview OB-190 | Process Daily Shipments ● Model Detailed Description | .pdf Orders must inevitably be shipped and delivered to an organization’s customers. This model SMART Model Library discusses the final series of tasks undertaken at the originating facility to complete the loading ● SMART Model | .pdf and shipment of packed orders. The ultimate ● SMART Model | .html goal should be a streamlined flow of accurate, ● SMART Diagram | .png compliant shipments serviced by matching planned pickups, honoring ship date commitments Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions and minimizing congestion on loading dock. Loading a Shipment and Generating Paperwork Roles involved: EliteSeries WMS | Desktop – shipping clerk – shipping manager ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf EliteSeries WMS | Mobile Refer to the OB-210 - Loading a Shipment and Generating Paperwork How-to in EliteSeries tutorials ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview OB-200 | Process Future Shipments ● Model Detailed Description | .pdf Organizations may, for a number of reasons, choose to prepare shipments ahead of their planned ship SMART Model Library Role-Based Tutorials | How-to in EliteSeries date. This model details the additional process Note: There are no role-based tutorials for this model. steps related to managing such deferred shipments. ● SMART Model | .pdf The ultimate goal should be a strategy which ● SMART Model | .html effectively controls the storage and release of ● SMART Diagram | .png deferred shipments, reducing congestion at the loading dock while honoring ship date commitments. Role involved: – shipping clerk ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map OB-210 | Manage Proof of Delivery and Container Tracking SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour Ensuring the integrity and performance of shipment Basic EliteSeries Functions delivery operations requires careful data● SMART Model | .pdf Model-Based Tutorial management. This model outlines the activities● SMART Model | .html involved in capturing and retaining shipment● SMART Diagram | .png ● Model Detailed Description | .pdf information throughout delivery operations. The ultimate objective should be a system that Role-Based Tutorials | How-to in EliteSeries collects, as well as maintains tracking and delivery confirmation data for each shipment. This permits Loading a Shipment and Generating Paperwork in-depth performance analysis and optimization. EliteSeries WMS | Mobile ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf Roles involved: – shipping clerk – shipping manager – customer service representative – logistics manager – driver ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-000 | SMART INVENTORY MANAGEMENT OVERVIEW FOR WAREHOUSING SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The SMART Inventory Management model for Basic EliteSeries Functions warehousing provides a description of the tasks● SMART Model | .pdf Model-Based Tutorial aimed at efficiently overseeing the flow of● SMART Model | .html inventory in a warehouse. The overall objective● SMART Diagram | .png ● Model Detailed Description| .pdf of inventory management is to ensure that inventory is always available in sufficient quantity Role-Based Tutorials | How-to in EliteSeries when it is required. This entails that inventory Note: There are no role-based tutorials for this model. movements in and out of the warehouse are properly documented and controlled, and that costs associated with inventory are monitored and kept to a minimum. In this perspective, inventory management is concerned with the elimination of unrecorded or inaccurately recorded inventory transactions in all aspects of warehouse operations. ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries Functions IV-010 | Maintain Accurate Inventory Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf Stock-keeping accuracy facilitates reliable planning, fulfillment and replenishment activities ● SMART Model | .pdf by improving control of inventory. This model ● SMART Model | .html outlines warehousing practices that enable ● SMART Diagram | .png excellent customer service and reduce operating costs. The ultimate objective should be to fulfill Role-Based Tutorials | How-to in EliteSeries customer demand rapidly and efficiently, while Note: There are no role-based tutorials for this model. keeping inventory levels as low as the operation permits. Role involved: – inventory control manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-011 | Manage Cycle Counting Activities SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The proactive hunt for inventory discrepancies should be a regular feature of an organization’s● SMART Model | .pdf Model-Based Tutorial Basic EliteSeries Functions inventory management strategy. This model● SMART Model | .html Performing Cycle Count describes the configuration and execution of an● SMART Diagram | .png ● Model Detailed Description | .pdf EliteSeries WMS | Mobile inventory cycle counting program. The ultimate objective should be a cycle counting strategy Role-Based Tutorials | How-to in EliteSeries ● Demo | .pdf which delivers the appropriate degree of scrutiny ● Practice | .pdf while accommodating operational requirements. Creating Cycle Count ● Self-Test | .pdf Roles involved: EliteSeries WMS | Desktop – inventory control manager – inventory control clerk ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries Functions IV-012 | Manage Stock Adjustments Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf In the normal course of business, the need to modify data associated to an item inevitably ● SMART Model | .pdf occurs. This model outlines the process steps ● SMART Model | .html taken to assess, perform and confirm stock item ● SMART Diagram | .png adjustments. The ultimate objective should be a standardized adjustment process which properly Role-Based Tutorials | How-to in EliteSeries authorizes, executes and tracks changes made to item information. Adjusting Item Quantities Adjusting Item Status Roles involved: EliteSeries DMS | Desktop EliteSeries WMS | Desktop – warehouse manager – warehouse clerk ● Demo | .pdf ● Demo | .pdf ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf EliteSeries WMS | Desktop ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-020 | Manage Consignment Inventory SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The management of consignment inventory Basic EliteSeries Functions requires a greater degree of care than● SMART Model | .pdf Model-Based Tutorial conventional stock. This model details additional● SMART Model | .html process steps which may be required to properly● SMART Diagram | .png ● Model Detailed Description | .pdf service consignment inventory in the facility and extract the greatest benefit from the Role-Based Tutorials | How-to in EliteSeries arrangement. The ultimate objective should be Note: There are no role-based tutorials for this model. the seamless integration of consignment inventory handling in the conventional inventory workflow. Role involved: – buyer ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-030 | Maintain Discontinued and Obsolete Items SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The end of a product’s life cycle, whether planned or unanticipated, should be managed● SMART Model | .pdf Model-Based Tutorial Basic EliteSeries Functions carefully in order to minimize internal costs and● SMART Model | .html Updating Inventory customer service disruptions. This model● SMART Diagram | .png ● Model Detailed Description | .pdf EliteSeries DMS | Desktop describes the activities undertaken to identify, isolate and deplete obsolete or discontinued Role-Based Tutorials | How-to in EliteSeries ● Demo | .pdf items. The ultimate objective should be to ● Practice | .pdf smoothly and seamlessly deplete the Managing Discontinued and Obsolete Items ● Self-Test | .pdf organization’s stocks of the item in a manner which yields the greatest cost recovery. EliteSeries DMS | Desktop EliteSeries WMS | Desktop Roles involved: ● Demo | .pdf ● Demo | .pdf – purchasing clerk ● Practice | .pdf ● Practice | .pdf – purchasing manager ● Self-Test | .pdf ● Self-Test | .pdf – warehouse clerk – warehouse manager – finance clerk – customer service representative ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-040 | Maintain Adequate Inventory Levels SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The ability to fulfill customer orders is a fundamental underpinning of business. This model describes the● SMART Model | .pdf Model-Based Tutorial calibration of stock inventory levels and the● SMART Model | .html replenishment planning that maintains them.● SMART Diagram | .png ● Model Detailed Description | .pdf The ultimate objective should be an inventory replenishment program which balances item Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions availability and cost control concerns while remaining flexible to changing circumstances. Gathering Demand History Transferring Demand History Validating Proposed Requisitions Role involved: EliteSeries DMS | Desktop EliteSeries DMS | Desktop EliteSeries DMS | Desktop – buyer ● Demo | .pdf ● Demo | .pdf ● Demo | .pdf ● Practice | .pdf ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries Functions IV-050 | Manage Inventory Shortages Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf The detection and remedy of inventory shortage events is critical to a company’s order fulfillment ● SMART Model | .pdf and customer service level. This model outlines ● SMART Model | .html the blend of tactical and the strategic actions ● SMART Diagram | .png required to effectively resolve shortage events. The ultimate objective should be to pre- Role-Based Tutorials | How-to in EliteSeries emptively identify and mitigate potential shortages and address their underlying causes. Creating a Work Order* EliteSeries DMS | Desktop Role involved: – buyer ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf * Available for EliteSeries release 9.1 and above ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-060 | Maintain Units of Measure or Volumetrics for Existing Inventory SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The physical dimensions and fundamental quantities used to define a product must be carefully● SMART Model | .pdf Model-Based Tutorial Basic EliteSeries Functions managed, as small changes may have a significant● SMART Model | .html Updating Existing Stock impact in terms of packing and stocking density.● SMART Diagram | .png ● Model Detailed Description | .pdf to New Attributes This model outlines the management of a change EliteSeries WMS | Desktop in item or packaging physical characteristics. Role-Based Tutorials | How-to in EliteSeries The ultimate objective should be to smoothly ● Demo | .pdf transition between the item’s revisions in the Updating Item Physical Updating Item UOM ● Practice | .pdf warehouse as quickly as possible. Attributes Attributes ● Self-Test | .pdf Roles involved: EliteSeries DMS | Desktop EliteSeries DMS | Desktop – receiver – buyer ● Demo | .pdf ● Demo | .pdf – customer service representative ● Practice | .pdf ● Practice | .pdf – inventory control manager ● Self-Test | .pdf ● Self-Test | .pdf EliteSeries WMS | Desktop EliteSeries WMS | Desktop ● Demo | .pdf ● Demo | .pdf ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IV-070 | Maintain Inventory Expiry Dates and Lot Numbers Information SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The handling of perishable products requires a greater degree of quality control and tracking.● SMART Model | .pdf Model-Based Tutorial This model details the management of lot number● SMART Model | .html and expiry date information associated to● SMART Diagram | .png ● Model Detailed Description | .pdf warehouse items. The ultimate objective should be a system which enables an improved response Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions to recall and warrantee events, assists in the prioritization of stock used for order Editing Item Lot Numbers Editing Item Expiry Dates fulfillment, and streamlines the identification EliteSeries DMS | Desktop and removal of expired goods. EliteSeries DMS | Desktop ● Demo | .pdf Roles involved: ● Demo | .pdf ● Practice | .pdf – receiver ● Practice | .pdf ● Self-Test | .pdf – inventory control analyst ● Self-Test | .pdf EliteSeries WMS | Desktop EliteSeries WMS | Desktop ● Demo | .pdf ● Demo | .pdf ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf EliteSeries WMS | Mobile EliteSeries WMS | Mobile ● Demo | .pdf ● Demo | .pdf ● Practice | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview IV-080 | Manage Vendor Returns ● Model Detailed Description | .pdf A functional vendor returns policy is a necessary component in most supply chain operations, SMART Model Library Role-Based Tutorials | How-to in EliteSeries providing a standardized solution to a number Creating a Vendor Return of product-related exception events. This model ● SMART Model | .pdf EliteSeries DMS | Desktop outlines the key activities required to conduct ● SMART Model | .html vendor return operations. The ultimate objective ● SMART Diagram | .png ● Demo | .pdf should be a clear, effective process which obtains ● Practice | .pdf approvals, executes vendor returns, and captures ● Self-Test | .pdf rebates with a minimum of overhead. Roles involved: – purchasing manager – purchasing clerk – accounts payable clerk – inventory control manager ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map IV-090 | Manage Customer Returns Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf The handling of customer returns may have important implications to an organization’s yield ● SMART Model | .pdf and level of customer service. This model ● SMART Model | .html describes the flow of activities and the controls ● SMART Diagram | .png enforced in a customer returns workflow. The ultimate objective should be a process Role-Based Tutorials | How-to in EliteSeries Basic EliteSeries Functions that filters for appropriate requests and quickly satisfies the resulting logistics and financial Creating a RMA Request Receiving a Customer Return obligations. EliteSeries DMS | Desktop EliteSeries DMS | Desktop Roles involved: ● Demo | .pdf – customer service representative ● Demo | .pdf ● Practice | .pdf – customer service manager ● Practice | .pdf ● Self-Test | .pdf – receiver ● Self-Test | .pdf – accounts receivable clerk EliteSeries WMS | Desktop * Creating a RMA ● Demo | .pdf EliteSeries DMS | Desktop ● Practice | .pdf ● Self-Test | .pdf ● Demo | .pdf ● Practice | .pdf * Available for EliteSeries release 9.1 and above ● Self-Test | .pdf RMA: return material authorization Creating a Customer Return Invoice EliteSeries DMS | Desktop ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries Functions IV-100 | Manage Warehouse Transfers Model-Based Tutorial SMART Model Overview SMART Model Library ● Model Detailed Description | .pdf Warehouse transfers allow an organization to fulfill obligations by leveraging existing inventory ● SMART Model | .pdf stock beyond the original point of receipt. ● SMART Model | .html This model describes the steps involved in ● SMART Diagram | .png handling transfer requests from outside facilities. The ultimate objective should be the seamless Role-Based Tutorials | How-to in EliteSeries integration of warehouse transfer orders with all other outbound activities. Creating a Warehouse Transfer EliteSeries DMS | Desktop ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf Roles involved: – warehouse manager – warehouse clerk – receiver ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9Home Warehousing Map IM-000 | SMART ITEM MANAGEMENT OVERVIEW FOR WAREHOUSING SMART Model Overview SMART Model Library SMART Tutorials SMART Tutorials Quick Tour The SMART Item Management model for Basic EliteSeries Functions warehousing describes the set of tasks aimed at● SMART Model | .pdf Model-Based Tutorial assessing and improving the quality of item-● SMART Model | .html related data in an organization from the● SMART Diagram | .png ● Model Detailed Description | .pdf warehousing perspective. Role-Based Tutorials | How-to in EliteSeries The objective is to help identify the standards an Note: There are no role-based tutorials for this model. organization wishes to apply to its item data, applying those standards across the organization’s systems and procedures. The ability to identify and remediate item-related issues that arise during the normal course of an item’s lifecycle can lead to cost efficiencies, reducing direct and indirect expenditure through optimized procurement practices. ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.

EliteSeries Release 9 SMART Tutorials SMART Tutorials Quick Tour Warehousing Map Basic EliteSeries FunctionsHome Model-Based Tutorial SMART Model Overview IM-010 | Create Items ● Model Detailed Description | .pdf Product information is critical to vendor procurement and customer fulfillment activities. SMART Model Library Role-Based Tutorials | How-to in EliteSeries This model outlines the creation, validation, and management of item information. The ultimate ● SMART Model | .pdf Creating an Item objective should be a highly visible, broadly ● SMART Model | .html EliteSeries DMS | Desktop available, and resilient system of product ● SMART Diagram | .png information. ● Demo | .pdf ● Practice | .pdf Role involved: ● Self-Test | .pdf – purchasing clerk EliteSeries WMS | Desktop ● Demo | .pdf ● Practice | .pdf ● Self-Test | .pdf ● Released ● Work in progress (WIP)  Not documented (model)/Not recorded (tutorial)   Reference ToolsSMART models documentation and related tutorials can be accessed by clicking on the links above.