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AppendicesFair Trading Commission Annual Report 2013 47
Statistical TablesAPPENDIX IAppendix 1.1 – Fuel Clause Adjustment Month April 2012 April 2011 April 2010 to March 2013 to March 2012 to March 2011 (All classes) (All classes) (All classes) 45.387 32.4633April 49.3526 48.4401 33.6871 47.3105 32.2438May 47.6181 47.1443 30.7056 43.1732 29.1349June 43.0266 44.7178 30.9430 42.9438 31.9795July 40.2808 45.8392 33.6020 45.8823 33.7912August 41.3764 33.7912 33.6561 43.9711 35.7891September 41.0961 46.7002 39.4738October 41.351November 42.9585December 43.9224January 40.5668February 43.1478March 43.9379Appendix 1.2 – Utility Service ComplaintsComplaints 2012/2013 2011/2012 Total Resolved Total ResolvedC&W Service 36 30 34 31C&W Billing 2 2 98BL&P Service 4 3 77BL&P Billing 9 8 15 1548 Fair Trading Commission Annual Report 2013
Statistical TablesAPPENDIX IAppendix 1.3 – Investigations of Allegations of Anti-competitive Conduct April 2012 – March 2013Type of Anti-competitive Conduct On-going Closed TotalExclusive Dealing 022Predatory Pricing 202Discriminatory Pricing 011Refusal To Supply 202Price Squeezing 101Other Anti-competitive conduct 1 2 3Total Domestic Inquiries 6 5 11 Fair Trading Commission Annual Report 2013 49
Statistical TablesAPPENDIX IAppendix 1.4 – Consumer Queries April 2012 - March 2013 CALLS WALK-INS CONTACTS 2012- 2011- 2012- 2011- 2012- 2011- 2013 2012 2013 2012 2013 2012 155 168April 164 172 26 21 181 189May 167 217 16 13June 164 159 16 26 180 185July 155 168 14 24August 156 175 19 27 183 243September 139 186 23 46October 181 136 16 34 178 183November 184 200 16 12December 211 210 21 28 174 195January 141 150 30 23February 170 124 24 23 179 221March 1,987 2,065 29 17TOTAL 250 294 155 220 197 148 205 228 241 233 165 173 199 141 2,237 2,359Appendix 1.5 – Consumer Complaints by Section of the Act Breached April 2012 - March 2013Section of the Consumer Protection Act No. of ComplaintsSection 6 – Terms to be Plain and Intelligible 1Section 7 – Unfair Contract Terms 1Section 12 - Misleading & Deceptive Conduct 1213 - False Representation 10Section 14 - Offering Gifts and Prizes 1Section 18 - Dual Pricing 1Others 650 Fair Trading Commission Annual Report 2013
Consultation Papers, Reports, Decisions and OrdersAPPENDIX IIDecisions • Decision on Price Cap Plan 2012 Compliance Rules and Procedures was issued on May 23, 2012. • Decision on Digicel’s Motion to Review the FTC’s Long Run Incremental Cost (LRIC) Guidelines Decision was issued on June 13, 2012.Consultations • The consultation paper on the Fuel Clause Adjustment was published on October 8, 2012. • The consultation paper on the Renewable Energy Rider was issued on November 23, 2012.Fair Trading Commission Annual Report 2013 51
Presentations at Lectures, Workshops and SeminarsAPPENDIX IIILecture Ninth Annual LectureMarch 2013 “Competitive Markets – Do they Exist in Small Economies – Can Consumers Really Expect to Benefit?” - Accra Beach Hotel & SpaPresenter: Professor Richard Whish, Professor of Law,King’s College, London ConferenceNovember 7 – 9, 2012 Tenth Annual OOCUR Conference - Radisson Resort Grand Lucayan, Freeport, Grand Bahama, Bahamas “Keeping the Fire Burning”Presenter: Sandra Sealy Director of Utility Regulation “Convergence and Telecommunications RegulationPresenter: – A Look at Issues with Special Reference to Barbados” Edward Hunte Telecommunications Analyst52 Fair Trading Commission Annual Report 2013
Commission Panels Sir Neville Nicholls Professor Andrew DownesAPPENDIX IV Mr. Gregory Hazzard Mr. Errol HumphreyUTILITY REGULATION Ms. Monique TaittTelecommunications Sir Neville Nicholls Mr. Andrew Brathwaite Mr. Gregory Hazzard Mr. Andrew Willoughby Dr. Philmore AlleyneElectricity Professor Andrew Downes Mr. Errol Humphrey Mr. Alfred Knight Mr. Kendrid Sargeant Ms. Herma Griffith-IfillFair Competition/ Consumer Protection Fair Trading Commission Annual Report 2013 53
Commission InformationAPPENDIX VCommission Staff as at March 31, 2013Chief Executive Officer - Ms. Peggy Griffith, BA, MPADirector of Fair Competition - Mr. Antonio Thompson BSc, MScDirector of Utility Regulation - Mrs. Sandra Sealy, BSc, MBA, MScDirector of Consumer Protection - Ms. Judy Maynard, LLB, LLMGeneral Legal Counsel - Mrs. Kim Griffith-Tang How, LLB, LLM, Attorney-at-LawAccountant - Mrs. Shernell Small-Husbands, BSc, FCCAUtility Analyst - Dr. Marsha Atherley-Ikechi, BSc, MSc, PhDTelecommunications Analyst - Mr. Edward Hunte, BSc, MBAFinancial Analyst - Mrs. Susanna Cooper-Corbin, BSc, MBA, FCCAHuman Resources Officer - Mrs. Arlene Bushell, BSc, MScSenior Legal Officer - Ms. Dava Leslie, LLB, MBA, Attorney-at-LawConsumer Protection Officer - Ms. Fiona Scantlebury, BSc, MBAConsumer Protection Officer - Ms. Nichole Mayers, BSc, MScInformation Specialist - Mrs. Petra Emmanuel, BA, MASystems Administrator - Mr. Richard FarleyDocumentalist - Ms. Heather WaitheEconomist - Dr. Troy Waterman, BSc, MSc, PhDResearch Officer - Mrs. Sherri Frederick, BSc, MScExecutive Secretary - Mrs. Denese Alleyne, CPSOffice Manager - Mrs. Heather Boxill, APSAssistant Accountant - Ms. Sharon GrimesResearch/Administrative Assistant - Ms. Marisha Walcott, BScAdministrative Assistant - Ms. Cheldine HolfordAdministrative Assistant - Ms. Cheryl Jones, ACS, BScAdministrative Assistant - Ms. Samantha HindsSenior Clerk - Mrs. Julia Regis, BScHelp Bureau Officer - Mrs. Wanda Crichlow-TrotmanHelp Bureau Officer - Ms. Sonia SpencerReceptionist/Typist - Ms. Saunta St. HillOffice Attendant - Mr. Corrie ThompsonOffice Helper - Mrs. Cecilia AlfayAUDITORSErnst & Young54 Fair Trading Commission Annual Report 2013
Contact InformationAPPENDIX VFor further information about the Commission’s activities please contact the Fair Trading Commissionat:Mailing Address: Good Hope Green Hill St. Michael BB12003 BarbadosTelephone: (246) 424-0260 (246) 421-2FTC (Consumer Complaints Line)Facsimile: (246) 424-0300E-mail: [email protected]: www.ftc.gov.bb Fair Trading Commission Annual Report 2013 55
Notes56 Fair Trading Commission Annual Report 2013
Good Hope, Green Hill, St. MichaelTel: (246) 424-0260 • Fax: (246) 424-0300 www.ftc.gov.bb
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