IMR455 THEMATIC FINDING AIDS PROJECT GROUP (NESTLE MALAYSIA)

COLLEGE OF COMPUTING INFORMATICS AND MEDIA BACHELOR ON INFORMATION SCIENCE (HONS) RECORDS MANAGEMENT IMR455 (ADMINISTRATION OF ARCHIVE) TITLE: THEMATIC FINDING AIDS PROJECT BUSINESS ARCHIVES GROUP: ELEK C PREPARED FOR: PROFESSOR MADYA DR SAIFUL FARIK BIN MAT YATIN PREPARED BY: NO STUDENT NAME STUDENT ID 1. MUHAMMAD SHAHEED HAKIEMI BIN ROSLAN 2021339141 2. NUZRIN NURNATASYA BT NORAZLIY 2021834976 3. EUNICE SAGUN ANAK DENNIS 2022753069 4. NUR NADIRAH BINTI MOHD TAJUL ARIFIN 2022977605 5. NURUL RASYIEDAH BINTI ROSMAN 2022755175 DATE OF SUBMISSION: 16 JULY 2023

TABLE OF CONTENT PAGE NUMBER 1 NO. CONTENT 2 Table of Content 3 Acknowledgement 4 1.0 Explanatory notes 2.0 Abbreviations 5-6 3.0 Introduction 4.0 Chapter: 7 - 11 12 Chapter 1: Nestle History Chapter 2: Products of Nestle 13 - 16 Chapter 3: Sponsorships 17 - 20 Chapter 4: Controversies and criticisms 21 - 25 Chapter 5: Recognition and awards 26 - 27 5.0 Conclusion 28 - 42 6.0 List of Finding Aids (Archival Sources) 7.0 List of Figures 43 8.0 Indexes 44 9.0 References 45 - 46 1

ACKNOWLEDGEMENT First and foremost, we express our deepest gratitude to Allah, the most beneficent and merciful, for granting us the strength and knowledge to complete this remarkable finding aids project. Throughout this journey, we have been blessed with guidance and support from numerous individuals and researchers, and we are truly fortunate to have had their assistance in the successful completion of this assignment. We extend our heartfelt appreciation to Professor Madya Dr. Saiful Farik bin Mat Yatin, whose unwavering guidance has been instrumental in navigating the complexities of this task. His profound insights and meticulous instructions have been invaluable in shaping the outcome of our work. We would also like to acknowledge the exceptional contributions of our fellow group members which are Muhammad Shaheed Hakiemi bin Roslan, Nuzrin Nurnatasya binti Norazly, Eunice Sagun Anak Dennis, Nur Nadirah binti Mohd Tajul Arifin and Nurul Rasyiedah binti Rosman. Their collaborative efforts, insightful inputs, and diligent efforts have enriched our work and ensured its thoroughness. Furthermore, our heartfelt appreciation goes to our families for their unwavering support and encouragement throughout this journey. Their endless encouragement and belief in our abilities have been the driving force behind our dedication to completing this thematic finding aids project within the designated time frame. We sincerely hope that our thematic finding aids project meets all the required criteria and delivers useful and informative content. Once again, we extend our profound gratitude to all who have played a part in making this project a success. May this work contribute positively to the realm of knowledge and inspire future endeavors. 2

1.0 EXPLANATORY NOTES The material assembled from these discoveries comprises all of the information found in the historical records and archives that are expressly related to Nestle Malaysia, which spans more than a century. Multiple types of documents, both digital and paper, are mined for information. Physical documents contain things like newspaper and magazine articles, letters, and photographs. Sites like the Internet and digital libraries are great examples of digital records. The primary goal of these findings is to facilitate the availability of relevant information about Nestle Malaysia’s growth, product offerings, commitment to environmental and social responsibility, controversies and criticisms, and recognitions and awards, for the benefit of readers and academics.Using a combination of the National Archive of Malaysia (NAM) and Online Finding Aids (OFA), this study meticulously compiles s wealth of information and resources that are freely available to the public. 3

2.0 ABBREVIATIONS NO ABBREVIATIONS DESCRIPTIONS 1 NAM National Archives of Malaysia 2 OFA 3 FMCG Online Finding Aids 4 F&B Fast-Moving Consumer Goods 5 CSR 6 PLCs Food and Beverages 7 HDC Corporate Social Responsibility Public Listed Companies Halal Industry Development Corporation 4

3.0 INTRODUCTION A business archive is a repository for a company’s or organization’s historical records, documents, and artifacts that tell the story of its operations and accomplishments. The documents stored in these archives can range from financial records to marketing materials to correspondence to product catalogs to photographs to anything else that may be relevant to the company’s history. Business archives are maintained for the purposes of research, reference, and historical analysis, and they should contain an accurate and complete record of the company’s development, successes, failures, and strategies. Nestle Malaysia has been operating in Malaysia for well over a century, therefore it is only natural that the corporation would have amassed a sizable body of records detailing its operations throughout the years. These documents could reveal interesting details about the company’s evolution through time, including its successes and failures in terms of growth, expansion, product development, marketing, and problem solving. The Nestle Malaysia business archive most likely has records dating back to the company’s early days in the country, when it was originally created there. Some examples of these papers include incorporation paperwork, early product commercials, and descriptions of the company’s initial market penetration. The company’s operations during key historical events, such as World War II, and how Nestle Malaysia evolved to survive during such hard times may also be documented in the archive, which may contain relevant information. The business archive would document Nestle Malaysia’s growth and rise to prominence as a food and beverage industry powerhouse, including the company’s expansion plans, new product introductions, and promotional efforts. The company’s management techniques, marketing strategies, and decision-making procedures during pivotal growth times could be illuminated by such record. Also, it is possible the the business archive would have records of Nestle Malaysia’s efforts to be environmentally and socially responsible. It would explain what the company is doing to protect the earth, help local communities, and run a responsible business. These records would show how Nestle Malaysia has tried to make sure that its business goals are in line with the good of society and the environment. 5

The National Archive of Malaysia is a key part of keeping these history records of Nestle Malaysia safe and giving people access to them. Researchers, historians, and business analysts can learn more about the company’s history, obstacles, and successes by looking at the Nestle Malaysia business archive. They can learn important lessons from Nestle Malaysia’s experiences, marketing strategies, and ways of doing business that are good for the environment. These lessons can be used by other companies that want to grow and stay in the Malaysian Market. By using the National record of Malaysia and looking at the Nestle Malaysia business record, we can learn important things that are not just about the company. These lessons and ideas can be used by other businesses that want to do well in a market that is both dynamic and socially responsible. 6

4.0 CHAPTERS CHAPTER 1: HISTORY OF NESTLE Figure 1: The Nestle Company Building in 1866 Url: https://www.nestle.com/sites/default/files/2022-12/nestle-company-history-timeline.pdf The most well-known company, which is Nestle, is a company that supplies a wide range of food and beverage brands that are everyday necessities for all people throughout the world. Heinrich Nestle, also identified as Henri Nestle, established the Nestle Company in 1866. The company was located in Vevey, Switzerland. In 1867, Henri Nestlé created an innovative baby food, and in 1905, his company united with Anglo-Swiss to become the Nestlé Group. From 1866 through 1905, the Nestle Company managed to expand, begin operations and manage their business. The following year until now, this major corporation has made success with the products it has created. Starting from 1866, The Anglo-Swiss Condensed Milk Company was founded by American brothers Charles and George Page. They launch the first condensed milk production facility in Europe using the plentiful fresh milk supplies found in Switzerland. The milk is distributed under the Milkmaid brand. It is promoted as a secure, long-lasting solution for fresh milk. Next in 1867, Henri Nestle had launched a ‘farine lactee’ which is flour with milk . His idea to combine flour with milk is typical for babies who cannot be breastfeed and to deal with the high death rate. Henri Nestle combines it with cow’s milk, wheat flour and sugar. After that, he started using the iconic ‘nest’ logo for every milk he produced. After several years, in the year 1875, Henri Nestle who at the age of 60 years old sell his company and factory in Vevey to three 7

local businessmen. To increase production and sales, they hire chemists with expertise and skilled workers. Figure 2: Evidence Henri Nestle selling his company and factory. Url: https://www.nestle.com/sites/default/files/2022-12/nestle-company-history-timeline.pdf While in 1878, Nestlé and Anglo-Swiss engaged in fierce competition. Condensed milk and infant cereal are currently selling better than other original product variants in their market. Both businesses increase sales and export production. In addition, Anglo-Swiss immigrated to the US in 1882, and in 1902 he sold its US-based business and set the path for the eventual merger with Nestlé. After that, in 1904 Nestle finally established their first chocolate for the first time. They started selling it after taking over export sales for Peter and Kohler. Nestlé contributed to the development of milk chocolate in 1875 by sending condensed milk to Vevey neighbor Daniel Peter. To make the first milk chocolate that can be consumed, Peter applies this in his experiments. Finally, Nestlé & Anglo Swiss had more than 20 factories by 1905, selling goods in Australia, Africa, Asia, and Latin America. The corporation was experiencing financial success during the Belle Époque, or \"Beautiful Age,\" as the First World War drew near. The dairy company currently operates on a global scale.Apart from that, Nestle also has expanded its company and factory in Malaysia. Nestle Malaysia once known as the Anglo-Swiss Condensed Milk Business when the company was created in Malaysia in 1912. In order to provide 8

Malaysians with healthy brands and products, Nestle has respected the excellence and integrity of Halal since 1912. They have made it their mission to provide Malaysians with the greatest products for more than a century. In 1912, Nestle made its debut in Malaysia at the Anglo-Swiss Condensed Milk Business in Penang. As the company grew, relocation to Kuala Lumpur was required in 1939. There was a requirement for innovative products and job opportunities after the country gained its independence in 1957. Figure 3: First Nestle Factory in Malaysia located at Bishop Street, Penang. Url: https://www.nestle.com.my/sites/g/files/pydnoa251/files/asset-library/documents/pdf/about%20u s/2011_100years_pullout.pdf In the mid-1960s, Nestle's Culinary Product Materials began developing new culinary alternatives under the MAGGI brand. Nestle established Malaysia's first industrial manufacturing infrastructure as a direct result of this. The Nestle Malaysia corporate headquarters are located in Mutiara Damansara in Petaling Jaya, Selangor, and currently employ more than 5000 employees nationwide over six sales offices. Additionally, Nestle makes its own products at 7 sites and markets more than 300 Halal items around the country. Nestle owns several well-known brands in Malaysia, including Milo, Kit Kat, Maggi, Nescafe and Nesvita (formerly Nestum) and many more other brands. 9

Nestle's goal is to influence and provide the healthy food, health, and wellness industries by providing high-quality goods that are dependable, useful, as well as the highest quality while adhering to the highest commercial excellence standards. In an effort to support a healthy lifestyle, Nestle offers healthful foods and drinks to people throughout the world. Besides, the Nestle Nutrition Research Centre, which uses innovative technology and research to produce premium products for the global market, places a high value on understanding consumers' nutritional and emotional needs. Mission The mission statement of Nestlé states that it wants to be \"the world's leading nutrition, health, and wellbeing company.\" The company slogan, \"Good Food, Good Life,\" highlights their dedication to offering customers the greatest tasty and rich in nutrients options throughout an unprecedented range of mealtimes and mealtime-appropriate beverages. This statement shows Nestlé's belief that customer happiness is of the highest priority. Additionally, it contributes to the improvement of lives, health, and communities. Vision Nestlé's vision statement is as follows: \"To be a leading, competitive Nutrition, Health and Wellness Company producing greater shareholder value by being a preferred corporate citizen, preferred employer, preferred supplier offering preferred products.\" According to this claim, Nestlé has an excellent track record for being able to point people in the right direction. As a result, their goal is to dominate the industry while also offering great value. 10

Organizational Chart Figure 4: Nestle Malaysia Organizational Chart 11

CHAPTER 2: PRODUCTS OF NESTLE As we know, the largest company Nestle has produced many products and various brands. These brands have become a daily use material by the whole world. Nestle manufactures a variety of products and brands, including; Figure 5: Nestle Products 12

CHAPTER 3: SPONSORSHIP Nestlé is well-known for its comprehensive sponsorship programme, which includes a diverse range of events, projects, and organizations. Sponsorships are carefully chosen by the firm to correspond with its brand values, target audience, and commercial objectives. Nestlé's sponsorship efforts seek to increase brand recognition, improve customer connections, and give back to the areas in which it operates. ● Sports Sponsorship Nestlé is well-known in the realm of sports sponsorship. The corporation has sponsored major athletic events like the Olympic Games, the FIFA World Cup, and the Tour de France. Nestlé has enormous worldwide exposure as a result of these sponsorships, allowing the firm to engage with a diverse audience of sports aficionados. In combination with these sponsorships, Nestlé frequently promotes its products connected to nutrition, hydration, and healthy lifestyles, emphasizing the necessity of balanced meals and physical exercise. ● Cultural and Entertainment Sponsorship Nestlé also sponsors events in the fields of culture and entertainment. To foster artistic expression and strengthen communities, the firm collaborates with museums, art exhibitions, music festivals, and other cultural events. These sponsorships not only help Nestlé improve its brand image, but also promote creativity, diversity, and cultural understanding. ● Educational Sponsorship Nestlé understands the value of education and actively promotes educational projects and institutions. To promote learning and skill development, the firm works with schools, universities, and educational programmes. Nestlé's educational institutions frequently 13

emphasize nutrition education, the promotion of good eating habits, and the necessity of a well-balanced diet. ● Philanthropic Sponsorship Nestlé participates in charity sponsorships as part of its commitment to social responsibility. The corporation contributes to philanthropic organizations and programmes that address social challenges, including dietary requirements, medical care, and a healthy lifestyle. These sponsorships frequently entail collaborations with food banks, nutrition programmes, and hunger and malnutrition efforts. Nestlé hopes to create a positive influence on humanity and contribute to the well-being of communities by sponsoring such projects. EXAMPLE NESTLE SPONSORSHIP IN MALAYSIA : Figure 6 Association Number : 2001/0035895W Title: General Health Center, Kuala Lumpur, Acceptance of a Mural Painting Prize from the Nestle Company, 30.06. 1967. 14

Figure 7 Association Number : 2010/0004366W Title: Seri Paduka Raja Permaisuri Agong Ke 11, Tuanku Hajah Siti Aishah, attended the national level coloring competition and drawing competition organized by the Malaysian Ministry of Education with the National Painting Arts Center and Nestle Malaysia at the National Painting Arts Center, Kuala Lumpur, 11 November 2000. 15

Figure 8 Association Number : 2007/0002571S Title: Blood Donation Campaign. Dr Zuraidah presented a certificate of appreciation to 63-Year-old Mr. Chiang Kok Li who was the most blood donator. 116 times at the Kota Kinabalu Community Hall Organized with Likas Hospital, Kurnia Insurance (M) Berhad and Nestle, January 28, 2007. 16

CHAPTER 4: CONTROVERSIES AND CRITICISMS Expected Not To Increased The Price According to the statement, Nestle Malaysia has chosen to hold off on raising product pricing till the end of the current calendar year. According to reports, this choice was made in response to falling food commodity costs. In other words, Nestle Malaysia has decided not to increase prices to customers at this time in response to the falling costs of the raw ingredients used in their products. Food commodity prices have fluctuated during the pandemic for a number of reasons, including supply chain interruptions, changes in demand and overall economic circumstances. These goods serve as the ingredients for Nestle Malaysia’s food and beverage products. When the costs of food commodities decline, the corporation may experience lower manufacturing expenses. Nestle Malaysia may be seeking to retain affordability for customers and maybe gain competitive edge in the market by deciding against raising the cost of its products. This choice can be calculated to keep clients and give them security in the face of unstable economic conditions. It's critical to remember that this information is dependent on the precise assertion made in the paragraph and could not accurately reflect the current reality. It is advised to consult official comments or releases from the firm or dependable news sources for the most recent details on Nestle Malaysia’s price decisions. 17

Figure 9 Association Number: 2012/0009997W Nestle Malaysia does not plan to increase the price of its main products such as milo and maggi for the time being despite being faced with high raw material supply prices and so on 18

The Milo Controversy in Malaysia The debate surrounding Nestle's well-known chocolate malt beverage, Milo, is known as the “Milo Controversy” in Malaysia. Concerns over Nestle Malaysia’s nutritional claims about the health advantages of Milo gave rise to the dispute. When concerns were raised concerning the veracity and correctness of the company’s nutritional claims, the matter attracted notice in Malaysia. According to several detractors and consumer advocacy organizations, Nestle Malaysia misrepresented Milo as a healthy beverage that could give kids the critical nutrients and energy they need. Malaysian authorities launched investigations in response to the scandal in order to determine the veracity of the nutritional claims and if they adhered to regional laws and standards. The goal of the inquiry was to make sure that Nestle Malaysia did not intentionally mislead customers regarding the nutritional value and advantages of Milo. Nutritional claims on food and beverage items are an important problem because they have a direct impact on how customers perceive and decide what to eat. Concerns about the controversy’s possible effects on public health were raised, especially among kids who make up a large portion of Milo’s target market. As the maker of Milo, Nestle Malaysia probably came under scrutiny and pressure to address the issue and clarify the nutritious claims made for their product. To address the issues mentioned they could have had to work with regulatory bodies, offer more details or change their marketing and labeling procedures. It's crucial to remember that the circumstances of the Milo Controversy in Malaysia may have changed over time, and the resolution and results may be susceptible to future conversations, inquiries or regulatory changes. It is advised to consult reliable news sources or official Nestle Malaysia comments for the most recent information and developments. 19

Nestlé takes unilateral action on marketing sugary products to kids The phrase “ Nestle takes unilateral action on marketing sugary products to kids “ implies that Nestle has taken independent action to address the marketing of sugar-sweetened products to children. Concerns regarding the effects of marketing unhealthy foods and beverages, especially those rich in sugar, on children’s health and wellbeing have grown in recent years. As a significant food and beverage giant, Nestle has come under fire for its child targeted marketing strategies. Nestle has taken unilateral action, which means it has moved without outside pressure or regulatory restrictions, to address the problem of marketing sugary goods to children in order to allay these worries. This demonstrates that Nestle has proactively adopted efforts to change its kid marketing tactics, concentrating on lowering the advertising of sugar-rich foods. Nestle is recognising the possible impact of marketing on kid’s food preferences and the need to encourage healthier alternatives by taking unilateral action. This could entail alterations to marketing strategies, container designs, the employment of kid-friendly characters, or celebrity endorsements of sugary goods. Nestle may want to do this in order to show its commitment to responsible advertising and supporting healthier lives, as well as to connect its marketing strategies with public health guidelines. It's important to note that Nestle’s particular activities regarding the marketing of sugary goods to youngsters may differ and may be the subject of continual examination and modifications. It is advised to consult Nestle’s official comments, rules or announcement on their marketing practices aimed at children for the most accurate and up to date information. 20

CHAPTER 5: RECOGNITION AND AWARDS Being one of the biggest food and beverage businesses in the world, Nestlé has amassed a lot of acclaim over the years and won a number of major prizes. Here are some notable accomplishments: ● Testament to Nestlé Malaysia’s position as a top brand partner regionally and its successful collaborations with Lazada throughout the year, the Company was recognised as LazMall’s Most Popular Grocery Brand Partner in 2022. ● In recognition of its end-to-end product and service innovations that resonate strongly with consumers, Nestlé KIT KAT Ice Cream Malaysia was awarded the Nestlé Innovation Award 2022 in the Ice Cream category, for its perfect combination of flavors and the successful marketing strategy. The awards evaluated over 300 projects from Nestlé markets across the globe launched between 2020 and 2021 that have successfully driven growth and enhanced margins. ● Malaysia Brand Awards Reflecting Malaysians’ love for MILO and MAGGI, these household favorite names have maintained their Top 10 ranking in the Kantar BrandZ Awards for the past decade, earning them the Brand of the Decade titles for the categories of Total Fast-Moving Consumer Goods (FMCG), F&B. ● In 2022, MAGGI Malaysia’s Program Mentor Wanita Cukup Berani took home an award for the Brand PR category from among 130 submissions, highlighting its best use of product brand in corporate communications. ● Nestlé Malaysia bagged the BBEA 2022 award for Corporate Social Responsibility (CSR) Excellence in recognition of the Company's dedicated efforts to support Malaysians throughout the pandemic, through a multitude of community initiatives. ● Shortlisted from more than 1,000 Malaysian businesses, Nestlé Malaysia was named Best Malaysian Booth at the 18th edition of MIHAS in September 2022, through a strong engaging multipronged brand presence showcasing Nestlé’s Halal Promise. ● Nestlé Malaysia won an award in the category of ASEAN Asset Class Public Listed Companies (PLCs). The ASEAN Asset Class award is an award given to ASEAN PLCs that attained a final score of 97.5 and above based on the 2021 ACGS assessment. 21

● For the 10th consecutive year, M100 awarded Nestlé Malaysia the Graduate Employer of Choice for the FMCG sector, based on the votes of more than 30,600 students and graduates on their preferred graduate employers. ● For the third consecutive year, Nestlé Malaysia was voted as the Most Preferred Employer by over 21,600 Malaysian talents through the GRADUAN Brand Awards 2022 survey. ● Reflecting Nestlé Malaysia’s position as a market-leading employer, the Company won first place in the Randstad Employer Brand Research Award in 2022. Randstad, a global leader in human resources services, selects winners based on a comprehensive and independent global survey with insights on 5,000 companies provided by more than 163,000 people from working populations across 30 countries. ● Nestlé Malaysia was awarded the 3G Environmental Responsibility Award at the recent 3rd Global Good Governance Award by Cambridge IFA for its outstanding efforts towards incorporating environmental protection within the way we do business. ● In conjunction with World Halal Conference 2018, Nestlé Malaysia won the ‘Successful International Halal Company’ recognition at the Halal Industry Development Corporation (HDC) Awards 2018. ● Out of over 180 markets worldwide, Nestlé Malaysia is recognised as the global Halal Centre of Excellence for the Nestlé Group thanks to our strictest adherence and implementation of our Halal standards across our value chain. 22

Figure 10 Association Number: 2011/0013581 Nestle is engaged in the 15 July 2011 shopping and charitable campaign, which donates 30 cents from each purchase, thanks to the assistance of nonprofit organizations. (Reference: Newspaper Berita Harian). 23

Figure 11 Nestle Website Nestlé (Malaysia) Berhad has won the coveted ‘Company of the Year Award’ at The Edge Billion Ringgit Club 2016 gala dinner organized by The Edge, the leading financial daily. 24

● For the fifth year running, Nestlé Malaysia was among the top three Most Attractive Employers in Malaysia, emerging as first runner-up for the first time in the Randstad Employer Brand Awards 2021. Figure 12 Nestlé Malaysia was among the top three Most Attractive Employers in Malaysia, emerging as first runner-up for the first time in the Randstad Employer Brand Awards 2021. 25

5.0 CONCLUSION In conclusion, Nestlé has built a solid business archive via its wide operations and diversified product line. Nestlé has a long history as one of the world's top food and beverage corporations, recognised for its famous brands along with its dedication to excellence and technological advancement. Nestlé's business archive demonstrates the company's history and expansion over time, emphasizing the company's capacity to adapt to changing consumer tastes and market trends. Nestlé's development into several product categories, such as coffee, bottled water, confectionery, dairy goods, newborn nutrition, and pet care, is reflected in the archive. Nestlé has established a significant position in several areas of the food and beverage industry as a result of this diversification. Nestlé's business record also highlights the company's commitment to ethical business practises and sustainability. Nestlé has achieved tremendous advances in the areas of ethical procurement, environmental responsibility, and social impact. The firm has taken steps to lessen its environmental impact, help local farmers, promote gender equality, and enhance the nutritional profile of its goods. Nestlé's corporate archive also includes information about the company's global reach and presence. Nestlé has created a large network of production facilities, distribution networks, and research centers with activities in over 180 countries. Nestlé's worldwide presence helps it to meet a wide range of customer requirements and tastes while harnessing local experience and insights. Furthermore, Nestlé's business history illustrates the company's dedication to innovation and customer-centricity. The corporation invests substantially in research and development, releasing new goods and enhancing current ones on a regular basis. Nestlé works hard to understand its customers' wants and preferences, including feedback and market insights into its product development processes. Overall, Nestlé's corporate archive reflects the company's past as a major leader in the food and beverage sector. It demonstrates the organization's dedication to quality, innovation, sustainability, and social responsibility. Nestlé's vast product range, global footprint, and 26

consumer-centric strategy position the company as a global leader in providing nutrition, health, and wellness solutions to customers. 27

6.0 LIST OF ARCHIVAL MATERIALS 1. Title PUSAT KESIHATAN UMUM, KUALA LUMPUR, PENERIMAAN HADIAH LUKISAN MURAL DARI Identifier Number SYARIKAT NESTLE; 30.6.1967 Subject 2001/0035895W Source Date HISTORY Record Type DESCRIPTION OF MALAYSIA, DEPT Category Subcategory 01/07/1967 Location PICTURE PUBLIC ARCHIVES Hit FEDERATION-DEPARTMENT HEADQUATERS 28

2. Title SERI PADUKA BAGINDA RAJA PERMAISURI AGONG KE-11, TUANKU HAJAH SITI AISHAH, MENGHADIRI Identifier PERTANDINGAN MEWARNA DAN PERTANDINGAN Number MELUKIS PERINGKAT KEBANGSAAN ANJURAN KEMENTERIAN PENDIDIKAN MALAYSIA BERSAMA BALAI SENI LUKIS NEGARA DAN NESTLE MALAYSIA DI BALAI SENI LUKIS NEGARA, KUALA LUMPUR, 11 NOVEMBER 2000. 2010/0004366W Subject HISTORY Source NATIONAL PALACE Date Record Type 11/11/2000 Category PICTURE Subcategory ROYAL RECORDS AND ARCHIVES Location LETTER HEADQUATERS Hit 29

3. Title SERI PADUKA BAGINDA RAJA PERMAISURI AGONG KE-11, TUANKU HAJAH SITI AISHAH, MENGHADIRI Identifier PERTANDINGAN MEWARNA DAN PERTANDINGAN Number MELUKIS PERINGKAT KEBANGSAAN ANJURAN KEMENTERIAN PENDIDIKAN MALAYSIA BERSAMA BALAI SENI LUKIS NEGARA DAN NESTLE MALAYSIA DI BALAI SENI LUKIS NEGARA, KUALA LUMPUR, 11 NOVEMBER 2000. 2010/0004367W Subject HISTORY Source NATIONAL PALACE Date Record Type 11/11/2000 Category PICTURE Subcategory ROYAL RECORDS AND ARCHIVES Location LETTER HEADQUATERS Hit 30

4. Title KEMPEN DERMA DARAH Identifier Number 2007/0002571S Subject HISTORY Source DESCRIPTION MALAYSIA SABAH, DEPARTMENT Date Record Type 28/01/2007 Category PICTURE Subcategory PUBLIC ARCHIVES Location FEDERATION-DEPARTMENT SABAH BRANCH Hit 31

5. Title MAYOR DEWAN BANDARAYA KOTA KINABALU MENERIMA SUMBANGAN TAJAAN DARIPADA Identifier SYARIKAT NESTLE PRODUCTS SDN. BHD. DI KOTA Number KINABALU, 8 FEBRUARI 2002 Subject Source 2002/0002030S Date Record Type HISTORY Category DESCRIPTION MALAYSIA SABAH, DEPARTMENT Subcategory Location 08/02/2002 IMAGE Hit PUBLIC ARCHIVES FEDERATION-DEPARTMENT SABAH BRANCH 32

6. Title THE DEPUTY MINISTER AND MINISTER OF RURAL DEVELOPMENT ATTENTED THE HANDOVER Identifier Number CEREMONY OF NESTLE SPONSORHIP FOR THE 2004 TADAU KAAMATAN IN KOTA KINABALU. 2004/0002998S Subject HISTORY Source DESCRIPTION MALAYSIA SABAH, DEPARTMENT Date Record Type 27/04/2004 Category IMAGE Subcategory Location PUBLIC ARCHIVES FEDERATION-DEPARTMENT Hit SABAH BRANCH 33

7. Title PERASMIAN LOGO MAJLIS KECERGASAN KEBANGSAAN (NFC) DI PRODUCT MILO, TURUT SERTA Identifier MENTERI BELIA DAN SUKAN, Y.B DATUK AZALINA BT. Number OTHMAN SAID. 2013/0010303W Subject HISTORY Source MALAYSIAN YOUTH AND SPORTS, MINISTRY Date Record Type 01/04/2005 Category IMAGE Subcategory Location PUBLIC ARCHIVES FEDERATION-DEPARTMENT Hit HEADQUATERS 34

8. Title NESTLE BANTU PERTUBUHAN AMAL Identifier Number 2011/0013581W Subject DOCUMENT Source THE NEW STRAITS TIMES PRESS (M) BERHAD Date Record Type 15/07/2011 Category NEWSPAPER Subcategory PRIVATE ARCHIVE Location ECONOMIC ARCHIVES HEADQUATERS Hit 35

9. Title UCAPAN PERDANA MENTERI,DATO' SERI DR. MAHATHIR MOHAMAD, DI UPACARA PEMBUKAAN Identifier RASMI NESTLE FOODS CHEMBONG DI CHEMBONG, Number NEGERI SEMBILAN; SABTU, 10 DISEMBER 1994; 10.50 PAGI. 1997/0003576W Subject DOCUMENT Source PERDANA MENTERI, JABATAN (JPM) Date Record Type 10/12/1994 Category DOCUMENT Subcategory PUBLIC ARCHIVES Location FEDERATION-DEPARTMENT HEADQUATERS Hit 36

10. Title NESTLE AND ANGLO-SWISS CONDENSED MILK& CO. SINGAPORE, ASKS FOR REGULATIONS GOVERNING Identifier THE POSTING AND PAINTING OF ADVERTISEMENTS IN Number THE TOWNS - NESTLE AND ANGLO-SWISS CONDENSED MILK & COMPANY SINGAPORE PINTA PERATURAN2 [PERATURAN-PERATURAN] BERKENAAN DENGAN PERKARA PELEKAT DAN TULIS IKLAN2 [IKLAN-IKLAN] [VERSI MELAYU-JAWI] 1957/0415086W Subject DOCUMENT Source KEDAH STATE GOVERNMENT SECRETARY, OFFICE Date Record Type 11/07/1931 Category FILE Subcategory Location PUBLIC ARCHIVES STATE Hit HEADQUATERS 37

11. Title MENGANDUNGI PELBAGAI ARTIKEL ANTARANYA PROJEK LEBUH RAYA PANTAI TIMUR (LPT) FASA DUA Identifier DIJANGKA SIAP PADA TAHUN 2014 MUNGKIN DIPINDA Number LAGI EKORAN DUA PAKEJ DALAM PEMBINAAN LEBUH RAYA ITU MASIH BELUM DITENDER SEMULA. SELAIN ITU, NESTLE MALAYSIA TIDAK BERCADANG UNTUK MENAIKKAN HARGA PRODUK UTAMANYA SEPERTI MILO DAN MAGGI BUAT MASA INI MESKIPUN BERHADAPAN DENGAN HARGA BEKALAN BAHAN MENTAH YANG TINGGI DAN SEBAGAINYA. 2012/0009997W Subject DOCUMENT Source UTUSAN MELAYU (M) BERHAD Date Record Type 27/04/2012 Category NEWSPAPER Subcategory PRIVATE ARCHIVES Location ECONOMIC ARCHIVES HEADQUATERS Hit 38

12. Title IKIM/170/799 - SUMBANGAN KEWANGAN KEPADA IKIM 2009/0014400W Identifier Number Subject DOCUMENT Source AHMAD SARJI BIN ABD. HAMID, TUN,DR. Date Record Type 21/10/2002 Category FILE Subcategory Location PRIVATE ARCHIVES PRIVATE LETTERS Hit HEADQUATERS 39

13. Title NESTLE, THE STORY OF AN INTERNATIONAL COMPANY (1991) Identifier Number 2004/0013070W Subject DOCUMENT Source HABIBAH BINTI ZON, DATO' Date Record Type 31/12/1991 Category DOCUMENT Subcategory PRIVATE ARCHIVES Location PRIVATE LETTERS HEADQUATERS Hit 40

14. Title SURAT DARIPADA DINA RIZAL, SPORTS MARKETING MANAGER NESTLE PRODUCTS SDN.BHD KEPADA Identifier Number DATUK DR. M. JEGATHESAN BERTARIKH 26 JULAI 2000 2017/0000557 Subject DOCUMENT Source DATUK DR. M. JEGATHESAN Date Record Type 26/07/2000 Category CORRESPONDENCE Subcategory PRIVATE ARCHIVES Location PRIVATE LETTERS Hit HEADQUATERS 41

15. Title SURAT DARIPADA NG PING LOONG, SPORTS MARKETING MANAGER, NESTLE PRODUCTS SDN.BHD. Identifier Number KEPADA DATUK DR. M. JEGATHESAN BERTARIKH 13 NOVEMBER 2006 2017/0007130 Subject DOCUMENT Source DATUK DR. M. JEGATHESAN Date Record Type 13/11/2006 Category CORRESPONDENCE Subcategory PRIVATE ARCHIVES Location PRIVATE LETTERS Hit HEADQUATERS 42

7.0 LIST OF FIGURES Figure 1: The Nestle Company Building in 1866……………………………………………….7 Figure 2: Evidence Henri Nestle selling his company and factory……………………………...8 Figure 3: First Nestle Factory in Malaysia located at Bishop Street, Penang…………………...9 Figure 4: Nestle Malaysia Organizational Chart………………………………………………..11 Figure 5: Nestle Products………………………………………………………………….........12 Figure 6: Pictures of Mural Painting Prize from the Nestle Company………………………....14 Figure 7: Pictures of National Level Coloring Competition and Drawing Competition……….15 Figure 8: Pictures of Blood Donation Campaign……………………………………………….16 Figure 9: Pictures from National Archive……………………………………………………....18 Figure 10: Newspaper : Nestle helps charity organization……………………………………...23 Figure 11: Nestlé (Malaysia) Berhad has won the coveted ‘Company of the Year Award’.........24 Figure 12: Nestlé Malaysia was among the top three Most Attractive Employers in Malaysia...25 43

8.0 INDEXES L Latin America Lazada 21 8 A M 9 Anglo-Swiss 7 Malaysia 8 16 American 7 Mutiara Damansara Australia 8 Mr. Chiang Kok Li Africa 8 MIHAS 21 Asia 8 ASEAN 21 B 8 N Belle Époque 23 National Archive of Malaysia 6 BBEA 21 Berita Harian O Olympic Games 13 C P Cambridge IFA 22 Peter 8 Penang 8 D Petaling Jaya 9 Dr Zuraidah 16 F R FIFA World Cup 13 Randstad 22 G 14 S George Page 7 Switzerland 7 General Health Center Selangor 9 GRADUAN 21 H T 15 Heinrich Nestle 7 Tour de France 13 Tuanku Hajah Siti Aishah The Edge 24 K V Kohler 8 Vevey 7 Kuala Lumpur 8 Kinabalu Community Hall 16 Kantar BrandZ 21 W World War II 44

9.0 REFERENCE Archives and Records Management Resources. (2016, August 15). National Archives. https://www.archives.gov/research/alic/reference/archives-resources/terminology.html Awards and achievements. Nestlé Malaysia. (n.d.-a). https://www.nestle.com.my/aboutus/nestle-my/awards-achievements Coyne, A. (2022, November 29). Nestlé takes unilateral action on marketing sugary products to kids. Just Food. https://www.just-food.com/news/nestle-takes-unilateral-action-on-marketing-sugar-products-to-k ids/ National Archives and Records Administration. (n.d.). Archives and Records Management Resources. National Archives and Records Administration. https://www.archives.gov/research/alic/reference/archives-resources/terminology.html Nestlé (Malaysia) Berhad wins prestigious “Company of the Year” Award! Nestlé Malaysia. (n.d.-b). https://www.nestle.com.my/media/newsandfeatures/nestle-malaysia-wins-prestigous-company-of -the-year-award Nestlé history timeline - nestlé global. (n.d.-a). https://www.nestle.com/sites/default/files/2022-12/nestle-company-history-timeline.pdf 45

Nestlé Malaysia named top 3 most attractive employers in Malaysia!. Nestlé Malaysia. (n.d.-c). https://www.nestle.com.my/media/newsandfeatures/nestle-malaysia-named-top-3-most-attractive -employers-in-malaysia Online Finding Aids. (n.d.). Ofa.arkib.gov.my. Retrieved July 10, 2023, from https://ofa.arkib.gov.my/ofa/collection/archives/3645/1?OfaSolr_page=1&pageSize=10 Our brands. Nestlé Malaysia Brands & Products | Dear Nestlé. (n.d.). https://www.dearnestle.com.my/brands Paris olympics CDM Hamidin demands more from shuttlers. (n.d.-b). https://www.nst.com.my/sports/badminton/2023/05/914615/paris-olympics-cdm-hamidin-deman ds-more-shuttlers Publicnow. (2023, May 31). Nestle Malaysia : Milo® & OCM Reaffirm Partnership to nurture a Nation of Champions. MarketScreener. https://www.marketscreener.com/amp/quote/stock/NESTLE-MALAYSIA-6491622/news/Nestle- Malaysia-MILO-OCM-Reaffirm-Partnership-to-Nurture-a-Nation-of-Champions-43994555/ Zarouqzulkiply. (2023, May 2). Harga Produk Nestle Malaysia dijangka kekal hingga akhir tahun. Buletin TV3. https://www.buletintv3.my/detik-niaga/harga-produk-nestle-malaysia-dijangka-kekal-hingga-akh ir-tahun/ 46