AECOM Success Plan Version 03-2022

SUCCESS PLAN This Success Plan has been designed to deliver a measurable and timely outcome in infrastructure AECOM, Dallas, TX, United States of America

PUBLIC USER PROFILE This Success Plan has been designed to deliver a measurable and timely outcome in infrastructure for AECOM, Dallas, TX, United States of America

Profile and Overview AECOM Path Forward AECOM is a provider of technical, professional, and management support services. Wide client base, order book, market position, focus on safety, financial leverage, and integrated network of operations are the major strengths of the company, even as operating performance remains a cause for concern. Recovery in the construction industry in the US, new contract wins, partnerships, and strategic restructuring could provide new opportunities to the company. However, currency fluctuations, stringent regulations, government contract compliance, and project disruptions due to the COVID-19 pandemic could affect the company’s performance. Core to AECOM’s project delivery strategy is the effective usage of digital tools for the asset creation process. The relationship with Bentley is part of a global portfolio of technically-oriented applications for design, collaboration, management, and delivery of diverse assets. Importantly, AECOM is expanding the impact of digital through two new business segments Digital Consulting Services: Digital AECOM’s consulting services are delivered by subject matter experts across all regions and markets. These services are focused on assisting asset owner clients make their own digital transformation as they seek to unlock productivity improvements and innovation in their businesses. The Company offers consulting services across four key pillars: digital strategy, digital design and operations, data analytics and artificial intelligence, and digital solutions delivery. Digital Products: Following several years of investment and successful prototyping, Digital AECOM is launching the first of its global software solutions to market that will augment and reimagine the Company’s core design and infrastructure services. Today’s launch includes PlanEngageTM, a unique digital tool that streamlines the planning stakeholder engagement process by improving public participation and understanding of the planning process, and PlanSpendTM, which serves as a capital planning platform that helps clients prioritize and manage their most important projects. WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Profile and Overview Project Strategy Technology Strategy Vision & Goal Setting As a global EPC company, AECOM is driven to The premise of AECOM’s information technology In working with Bentley, AECOM has the following leverage its’ workforce for a strategy is to leverage industry-leading solutions for priorities for 2022: worldwide portfolio of projects. consistent , high-quality project delivery. Core to this objective are the following technology-enabled • Assist in the custom configuration and integration “Our clients count on us to think without limits. By business requirements: of Bentley products with areas such as SDK, harnessing the power of digital technology, generative components, reusable design innovation, and connecting our technical experts and • Global collaboration on projects. Transparency of visionaries around the world, we deliver tailored project geographic location, workforce • Enhance global collaboration through ProjectWise solutions and transformative outcomes for our clients participation, and rapid updates as work in the cloud. The objective is to levelize and the communities they serve.” progresses. performance across AECOM geographic regions. This translates into the following digital-related • A 360-degree view of project information. Project • Identify measures for reducing costs associated strategies for projects: stakeholders can access their diverse information with Bentley technology usage, in particular needs (technical and business) through a fit-for- ProjectWise. AECOM will drive adoption of lower • Transforming Project Delivery purpose and secure interface. cost licenses and identify optimal applications for various work processes. • Solving Environmental Challenges • Leveraging the power of model-based 3D to advance the effectiveness of project execution, • Increase web-based content access, both for cost • Visualizing the Future including visually enhanced reviews, mapping of reasons and allowing non-technical users to sensor data into operations, fully exploiting contribute to a 360-degree view of project • Accelerating Ideas and Innovation simulation tools, and enhancing the reuse of information. information. • Partnering for Impact • Pilot the use of 3D design review tools for project • Rationalizing technology usage. For both cost consumption. The objective is to identify WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan) and global collaboration reasons, AECOM will additional technical functions ad modifications to seek to reduce the number of applications that the work processes for broad global consumption. can be used on projects.

S.M.A.R.T. OUTCOMES This Success Plan has been designed to deliver a measurable and timely outcome in infrastructure for AECOM | Dallas, Texas, United States of America

S.M.A.R.T. Outcome and Supporting Initiatives S.M.A.R.T. Outcomes 01 The New Frontier for 02 Digital Outcomes are not milestones or capabilities, but a set of combined objectives that deliver a result aligned to a user’s business goal. At Bentley Systems, AECOM is investing in advanced technologies for those combined objectives are broken down into key package service “intelligent” design. These include generative offerings called Blueprints. When brought together and delivered the outcome components, artificial intelligence, pattern recognition, is S.M.A.R.T. and operations intelligence. • Strategically aligned to your business A Digital Platform for Global • Measurable in its impact Project Execution • Attainable within the use of technological capabilities • Reasonable within the scope of resources Increasingly, AECOM will rely on execution in diverse • Timebound based on an agreed upon timeline delivery centers, interconnecting the wide range of technical and management specialties they engage on projects. AECOM desires to achieve a “360 degree” view, expanding data retention through Web, cloud storage, and intuitive access AECOM digital strategy is to continue to evolve 01 Visualization as a Core the quality and effectiveness of their asset 03 Competency creation processes, while expanding the 04 The use of 3D within AECOM allows the use of footprint and business impact to new markets visualization tools for review, communication, and data access of projects. This will lead to the creation of a WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan) “project digital twin” for interaction with all stakeholders Optimize ProjectWise Performance With roughly 10,000 users of ProjectWise globally, it continues to be business-critical system to improve cost and reliability of project execution in all regions.

TIMELINE AND This Success Plan has been designed to deliver a MILESTONE measurable and timely outcome in infrastructure for TRACKING AECOM | Dallas, Texas, United States of America WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Timeline and Milestone Tracking Jan – Mar Apr – Jun Jul – Sep Oct - Dec No. Tasks 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 01 The New Frontier Topic 1.1 Topic 1.2 Topic 1.3 Progress Reviews 02 Digital Platform for Global Topic 2.1 Topic 2.2 Topic 2.3 Progress Reviews 03 3D Visualization Topic 3.1 Topic 3.2 Topic 3.3 Progress Reviews 04 PW Optimization Topic 4.1 Topic 4.2 Topic 4.3 WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Milestones: The New Frontiers for Digital User Business Objectives Success Plan Initiatives and Blueprints Expanding beyond “platform usage” of digital Topic 1.1: Indoctrination/coaching of Bentley ▪ Coaching/indoctrination. Expect two 2-hour tools to value-added internal development, SDK tool kit for OpenXX products workshops per technology. integration, and deployment of IP-based digital platforms. The objective is to Topic 1.2: Indoctrination/coaching of Bentley ▪ Over the shoulder review of custom generative components facilities for OpenXX developments. Expect two 2-hour workshops • Improve efficiency of project execution, thus products per technology. enhancing the individual project margins. Topic 1.3: : Indoctrination/coaching of Bentley ▪ On-demand consulting for specific issues. • Reduce risk and increase margin related to pattern recognition facilities fixed price bids by replacing manual processes with automated systems. • Create a differentiated position around AECOM developed IP. • Expand into new markets, such as operations, with rules-based applications. • Create a competitive differentiator on project proposals. WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Milestones: A Digital Platform for Global Projects User Business Objectives Success Plan Initiatives and Blueprints An increasing percentage of AECOM projects require • Topic 2.1: PW 365 web-based project ▪ On-demand and live classes/coaching global workforce participation and the need to information management implementation collaborate between disciplines and locations on a globally. ▪ Consultative support for cloud real-time basis. architecture. Testing of possible solution • Topic 2.2: Tuning/architectural consulting for approaches. This requires that AECOM’s platforms are cloud-based ProjectWise project information management ▪ Early access to Bentley developments, as • Applications installed and accessible to the global requested by AECOM workforce to maximize flexibility of personnel • Topic 2.3: On-demand training for Bentley assignment. Training is available on a “when applications needed basis”. • Tier 1: Heavy usage: ProjectWise, OpenRoads Designer, OpenBridge • Personas have confidence in the applications so Designer/Modeler they can predict effort and results of project • Tier 2: Discovery usage: processes. OpenGround, AssetWise, PLAXIS, Synchro, iTwin, OpenRail, Seequent, • Business workflows are consistent globally so sensometrics that project execution can be achieved with maximum collaboration. • The user experience is such that stakeholders can contribute information to a project information hub, both technical and business. WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Milestones: 3D Visualization User Business Objectives Success Plan Initiatives and Blueprints The transition to 3D-based design processes is ▪ Topic 3.1: Discovery and adoption of For each of the topics, there will be based on achieving several significant business iTwin Design Review on a regional blueprints executed as follows: objective: basis. • Training and configuration • Value-added competitive positioning on ▪ Topic 3.2: Discovery and adoption of tenders, demonstrating AECOM’s strong Synchro for time-based construction • Publishing from federated design usage of digital tools for design/modeling. management (4D) databases to models • Applying 3D design review functions to ▪ Topic 3.3: Discovery and adoption of • Coaching on work processes using the increase collaboration between discipline instrumentation (IoT) mapping on a 3D visualization models (schedule, data groups (internally ) as well as with clients. design review model. mapping, design insights, clash detection) to expand usage of the • Provide an interface for mapping real--time visualization functions. data during project construction, such as water table level, slope stability, temperature, etc. • Improve coordination between the field and design offices around materials delivery, construction sequencing, inspections, and turnover. WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Milestones: Optimize ProjectWise Performance User Business Objectives Success Plan Initiatives and Blueprints With roughly 10,000 users of ProjectWise ▪ Topic 4.1: Network testing of PW Many of the initiatives will be in the form of globally, it continues to be business-critical applications to identify opportunities coaching and consulting on specific topics. program to improve cost and reliability of for improvement. Prepare actionable As such, Bentley will propose ProjectWise project execution in all regions initiatives. Consulting blueprints addressing varying topics. • Achieve consistent, fit-for-purpose ▪ Topic 4.2 Examine Bentley technology performance when executing projects path and identify AECOM short- and globally through the Bentley cloud. medium-term activities to intersect the Bentley ProjectWise roadmap. • Perform on going network testing to identify “bottle necks” that will affect ▪ Topic 4.3: Accelerate deployment of projects effective usage of project PW 365 in all regions. Expand information storage globally. contribution areas to project repositories. • Expand project stakeholders contributing to the project repositories through broad deployment of intuitive web-based tools. WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

PUBLIC BLUEPRINT This Success Plan has been designed to deliver a PRESCRIPTION measurable and timely outcome in infrastructure for AND TRACKING AECOM | Dallas, Texas, United States of America WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Blueprint Prescription The building blocks of initiatives and S.M.A.R.T. Outcome Delivery Blueprints are based on over 40 years KonfoBwelendtgleeyCsheecrkvice and support delivery. With over 500 different blueprints available, the right prescription for your outcome is carefully curated by your success team. Example Objective #1 Technology Coaching: Enable a collaborative environment of AECOM subject matter experts for advanced development areas to work directly with Bentley SME’s Example Objective #2 On-Demand and Scheduled Training: Provides the full Bentley Learning Center library of courses as well as scheduled live briefings. Example Objective #3 iTwin Design Review Configuration: Provides both live and on-demand training for publishing federated models into iTwin Design Review and exploit functions such as interference detection, issue resolution, and design insights. WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Blueprint Activities as of March 2022 Task Name Progress Region Credits BP 104 - Instructor-Led Coaching on OpenBridge BP 215 – OpenPlant Instructor-Led Coaching: SEA111: Designer - Workspace configuration training for Asia TWRP C4A - Upgrade to Connect Edition - Managed Asia OpenBridge Not started Europe 3 ANZ 4 Workspace Support Completed US East, West & 2 BP 081 PW Web Based Collaboration Not started Europe 0 Canada 4 BP 186 PW Administration Accreditation - 6 BP 178 Bridge Design & Analysis Completed 3 (Complimentary Place) 4 Europe 6 BP 165 Synchro Coaching Synchro rollout Victoria KnowlCedogmepClehteecdk ANZ;Q1 2 BP 097 ORD Training for TxDOT (2 Classes) Completed ANZ 6 Europe 3 US East, West & US East, West 1 Canada 11 BP 186 Premier Scholar Accreditation Completed Corporate Completed & Canada 0 US East, West & BP 100 OpenRoads Drainage and Utilities adoption Completed Canada US East, West 0 (Buildings and Places) Completed BP 129 Synchro 4D Fundamental Training In progress Asia 2 BP 200 OpenBuildings BIM Training for Electrical Completed & Canada 0 BP 067 OpenGround Cloud Training US East, West & 4 BP 202 OpenBuildings BIM Training for US East, West Canada 6 Mechanical (2 Classes) Completed & Canada US East, West & BP 097 OpenBuildings Training - NY Metro (3 US East, West Canada BP 165 NoteVault/Synchro Coaching Not started Europe 3 Classes) Completed & Canada BP 103 ORD Coaching on Generative Components Not started Europe BP 200 OpenBuildings BIM Training for US East, West 3 Architectural Europe Completed & Canada BP 103 ORD Training in French Not started Europe 3 US East, West Not started BP 201 OpenBuildings BIM Training for Structural Completed & Canada BP 234 Structural Worksuite Training Europe 5 BP 186 OpenRoads Premier Scholar Accreditation (5 Not started BP 169 MicroStation Basic Configuration Completed Asia people) 20 BP 119 OpenRoads Designer Basic Configuration - Small Completed Asia BP 186 PW Accreditation (Complimentary Seats) Not started 0 BP 122 OpenRail Designer Basic Configuration for BP 267 PW Coaching Sessions Not started 2 Rail Design Transition Complimentary Completed Asia Asia BP 178 Bridge Design Fundamentals Training Not started 4 BP 123 OpenRoads Designer Drainage and BP 100 - ORD Drainage & Utilities Fundamentals Training Utilities Basic Configuration - Small- Transition (Civil and Infrastructure) Not started 2 Complimentary Completed BP 102 - OpenRail Designer Fundamentals Training - BP 204 OpenBuildings Designer Project Coaching: Product training, Workspace Configuration, Coaching Not started 3 Transition Complimentary Completed Asia 0 BP 103 - Instructor-Led Coaching on OpenRoads Designer 3 - Civil Workspace configuration Training (UK) (Civil & Infra) Not started Totals 115 WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

ADOPTION AND This Success Plan has been designed to deliver a ADVANCEMENT measurable and timely outcome in infrastructure for WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan) AECOM | Dallas, Texas, United States of America

Adoption 150 Utilizing the capabilities needed to support your outcome 60 45 160 Quarter 4 140 Adoption will be measured based on project usage 120 120 100 85 80 60 50 50 40 35 30 30 25 27 20 0 Quarter 2 Quarter 3 Quarter 1 Users Projects Revenues Under Management WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Advancement Growing Capabilities and Innovation iTwin Design PW 365 OpenGround Synchro Review Cloud WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

PROJECT BASED This Success Plan has been designed to deliver a GUIDANCE measurable and timely outcome in infrastructure for WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan) AECOM | Dallas, Texas, United States of America

Project Pipeline ($MM) 960 Projects Project_V Project_End_Q Primary_Sector_Level_ 1 Primary_Sector_Level_2 Project_Name Project_Stage alue uarter Region Country Middle East and Saudi Arabia NEOM – NEOM City Development Execution 150000 2030 Q4 Africa Australia Residential Buildings Single-Family Housing Program: The Line – Saudi Arabia Knowledge Check United Kingdom Study Asia-Pacific United States DoIT – Brisbane to Melbourne High- Execution 92580 2065 Q4 Europe Russia Infrastructure Railway Infrastructure Speed Railway Link – Australia 86000 2040 Q4 United States Infrastructure Railway Infrastructure HS2 – High Speed 2 Rail Link – UK Qatar CHSRA – High-Speed Rail Line – Australia United Arab Emirates California Execution 80300 2040 Q4 North America United States Infrastructure Railway Infrastructure United Kingdom Safmar – A101 Urban Development – Construction United Kingdom Moscow Complete 60000 2021 Q2 Europe United States Residential Buildings Multi-Family Housing United Kingdom CHSRA – High-Speed Rail Line: Phase I Saudi Arabia Qatar – California Execution 50000 2033 Q4 North America Infrastructure Railway Infrastructure Middle East and QRAIL – Qatar Integrated Rail Project – Qatar Execution 43000 2026 Q4 Africa Infrastructure Railway Infrastructure INPEX/Total – Ichthys Gas Field Construction 40000 2018 Q1 Asia-Pacific Energy & Utilities Oil & Gas Development – Northern Territory Complete Musanada – Capital District – Abu Dhabi Execution 40000 Middle East and Residential Buildings Single-Family Housing AGDC – Alaska LNG Development – 2030 Q1 Africa Alaska Planning 38700 2028 Q4 North America Energy & Utilities Oil & Gas HS2 – High Speed 2 Rail Link: Phase I: London to Birmingham – UK Execution 38000 2033 Q2 Europe Infrastructure Railway Infrastructure Cargiant/LRP/QPR/GLA – Old Oak Commercial & Leisure & Hospitality Buildings;Multi- Common Regeneration – Greater Leisure;Residential Family Housing Buildings London Execution 37981 2034 Q4 Europe 36000 CCH/HART – Honolulu High Capacity Execution 30000 2031 Q4 North America Infrastructure Railway Infrastructure Transit Corridor Development – Hawaii 29000 HS2 – High Speed 2 Rail Link: Phase II Design 28600 2040 Q4 Europe Infrastructure Railway Infrastructure – UK Construction 2019 Q1 Complete 2025 Q4 Middle East and Infrastructure Railway Infrastructure PTA – Haramain High-Speed Rail Africa Network (HHR) – Saudi Arabia Execution Infrastructure Airport Infrastructure Middle East and HIA – Hamad International Airport Africa Expansion – Qatar WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

Project Activities Global Project Execution WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)

SUCCESS PLAN This Success Plan has been designed to deliver a measurable and timely outcome in infrastructure AECOM | Dallas, Texas, United States of America WWW.BENTLEY.COM | © 2022 Bentley Systems, Incorporated (Success Plan)