Harcourts Purba Management

Real Estate and Property Management Services Purba JIMBARAN | CANGGU | LEMBONGAN

Who We Are We are Harcourts Purba We, at Harcourts Purba, are a highly successfully Real Estate Company that has been operating in Bali since 2007 Previously known as Exotiq Jimbaran, we joined Harcourts in 2018 to expand our global knowledge and partnerships. We are a Real Estate and Property Management company with international, national and local connectionsin Bali.

During our time in Bali, we noticed the need for professional property management, and so we created Harcourts Purba, Real Estate and Property Management, Bali. We are driven to ensure that your property is a well-managed income creator. With our team of professionals, we are ready to recognise every opportunity for our clients and then step up and grab it. Our dedicated team has many years of experience, not only as Harcourts Real Estate and Property Management, Bali, but also within the hospitality industry, together with an extensive knowledge of the luxury villa rental market in Bali and the islands to the east. We are here to listen, and we are proud to put a great deal of effort into researching the needs of our property owners. Our business is built on strong, ethical principles and our exceptional service is rich in integrity and commonsense, high in results and proven customer satisfaction. Our consultants are down-to-earth, hardworking, straight talking, committed professionals. But there is something else, which has proved to be far more important for our success, and that's you. Where do you want to be? And what do you need from us to get there? As every potential client who reads this document will discover – it is our commitment to generating lucrative results that will deliver success to you and our company. So we won't randomly prescribe rental levels, marketing plans and renting techniques. We will work with you to find out what you want to accomplish. Then we'll work our hardestto get there. 4 | Who We Are

What We Do We assist in optimising your potential income and ensuring thatyour propertyis kept pristine.

This simple statement covers an often challenging and complicated process. Of course, the care of your property and optimising your return is what's important – and Harcourts Real Estate and Property Management Bali utilises some unique strengths to accomplish this. We ensure that our people consistently operate above and beyond our competitors. It's a precise service-based mindset that only the best property management practitioners can deliver consistently. We use sophisticated systems and technology to make certain that your property can gain massive exposure. We connect with your audience of potential guests and/or tenants. In our media-saturated society, in which the average consumer is bombarded with hundreds of advertising messages every day, your investment propertyneeds to stand out. At Harcourts Real Estate and Property Management Bali, we have redefined the role of property management within the real estate office, from a back-office activity to the expertly streamlined, systemised, customer focused machine that today's market requires. Before this machine is activated, we draw on historical pricing data, deep marketing skills, and our knowledge of how the villa rental market functions in order to determine achievable room rates and/or rent, and specifically tailored marketing techniques. We look at how your villa can fulfill its potential, andstand out in a crowdedand fragmented marketplace. No two properties are the same – so each marketing and leasing proposal must be considered individually so that we can we maximise occupancies and rental yields. We then move seamlessly into the ongoing care and managementof your investment asset. 5 | What We Do

Our 1 Harcourts Purba Property Services Management (Holiday Villa Rentals Management) W This option allows you, as the villa owner, to make an income from your properties, to share the experience of Bali with others and to build the reputation of your villa or villas as a staple in Bali. We assume responsibility for every aspect of your property management, from the staffing, maintenance and service of your villa, to the administration, marketing, reservations and contracts. We are totally committed to achieving full guest satisfaction and we place great emphasis on responding quickly and helpfully to every guest request. As an owner, all you need to do is sit back and receive the income that your villa generates for you.

2 Long-Term 3 Property Management Rentals Management This option is for owners who do not wish to rent Here, you can rent out your villa on a long-term out their villa but wish for it to be optimally rental basis, usually 6 months or longer. maintained and cleaned. We also offer the provision of servicing your villa Your property is kept safe and is always ready to and ensuring that it is maintained perfectly for the welcome you. tenants who are occupying it, thereby giving you peace of mind 7 | Our Services

Why Us? We are specialists in Property Management in Bali, our people are dedicated professionals. Our business philosophy is based on “creating success” and four specific values that are communicated throughout the organisation: People first Doing the rightthing Being courageous Fun and laughter

We take care of villa legalities because we know that many administrative processesthat are required. Indonesianbureaucracy can sometimesbe a headache. We maximiseyour investment. We promote a companywide focus on the delivery of exceptionalclientand guestservice. We ensure that your property is kept pristine and clean within our tropicalclimate. Our offices are supported by a team of Property Management Operators. We guarantee that we will proactively communicate with you on all matters relating to your property. Managers who are experts in their field and whose sole role is to support, train, problem solve and keep up to date We offer a wide range of value added services to further with the latest innovations in the world of Property enhance yourinvestment. Management. Industry leading systems and procedures and our We are at the forefront of Property Management philosophy of continuing innovation ensures that you and technology. Our Property Managers enjoy a mix of mobile your propertyare in the very best hands. and web-based products for seamless management of the “Our local knowledge is backed by our global strength.” 9 | Why Us?

HARCOURTS PURBA MANAGEMENT This option presents a huge opportunity to generate an income from your property.

Bali is at the heart of tourism in Indonesia and it will always be this way; the number of foreign arrivals to Bali is increasing by hundreds of thousands every year, which means that now is the perfect time and opportunity to make an income from your property. When setting up a villa for holiday rentals, we begin by building a brand for your property, marketing your property online and through various other channels to enable guests to stay at your property. We will tailor our expertise to suit your needs. You can rest assured that your villa will be maintained to the highest possible standards, that all management of your property is taken care of by our team of professionals, and that your guests will enjoy an exceptional holiday. 11 | Harcourts Purba Management

Harcourts Purba Management Details  Maintenance management, on all aspects of the  Marketing of your villa by our marketing team villa. Our goal is to ensure that your villa is throughon-line and offline channels constantly maintained and serviced to the highest pristine standards, thereby maximising its earning  Achieving maximum income for your villa while still potential while also providing the uppermost level providingan outstanding servicefor the guests of comfort to your guests. We will make certain that all repairs are carried out swiftly and efficiently, and  Ensuring that the guests have the best experience that all breakages are replaced. Our service includes possible through the services that we provide. We but is not limited to the daily monitoring and understand that different guests from different maintenance of swimming pools, jacuzzis, gardens, cultures have all sorts of different needs, and our ponds, grounds and driveways; the replacement of team will personally handle any special breakages, such as cookware, glassware, electrical arrangements that may be required. We are on-call appliances, lightbulbs and furniture; full to immediately assist with any problems, including supervision during repairs to the roofs, plumbing accident or illness. We have an intimate knowledge systems, electrical wiring, pumps and drains; waste of the island, we respect the Balinese traditions and management and pest control. Maintenance is customs, we identify with the culture and we foster fundedthroughthe incomeof the villa. a strong relationshipwith the localcommunity. Over 12 | Senyap Luxury Escapes Management

Harcourts Purba Management the last few years we have developed many  We manage the entire villa. Part of our function as a invaluable local contacts to support our villa villa management company is to oversee the management service. As residents of Bali, we stay smooth operation of your entire property. In continually up to date with all of the latest trends addition to maintenance and staffing, day-to-day and developments – everything from new restaurants and shops to the best dance clubs, running includes front office services, secluded beaches, festivals, events and tourist housekeeping, security, accounting, assistance with activities. We are happy to pass this information on guest arrivals and departures, and much more. We to you and your international guests in our will co-ordinate the booking process, set up rental endeavour to make their holidaytruly enjoyable. contracts, collect deposits and payments and manage the inventory, thereby ensuring that your  Monthly reporting on villa operations / income / villa is not just a well-run holiday home but also a marketing lucrative investment. Owning and managing a property in a foreign country can be a difficult and daunting prospect, and we can also offer our advice and expertiseon tax payments and Indonesianlaw. As the property owner, you will be able to stay at the property and have access to all the propertyservices and staff during your stay. Follow our social media : 13 | Harcourts Purba Management

Long-Term Property Rentals Should you not wish to market your property for holiday lets throughout the entire year, we can assist in finding appropriate longer-term rental tenants; usually 6 months or longer. This will generate a regular rental income and cover annual maintenance expenditures. In a progressively competitive market, we will always strive to make your villa a profitable investment. We take care of the legalities and you as the owner will receive a one-timepayment from the tenants. We can also ensure that all the basic maintenance is taken care of on your behalf. We conduct periodic inspectionsof your propertyto make sure it is kept in good condition. 14 | Long-Term Property Rentals

 We create a marketing strategy to find the ideal tenant  One-time payment for rental  We take care of the legalities  We work with the tenants to sign the contract (the villa owner works with us only when no tenant contract is needed)  We conduct regular villa inspections and can schedule maintenance to ensure that the villa is kept pristine  A villa inventory is made prior to the tenants moving in and before the tenants' departure 15 | Long-Term Property Rentals

Property Management This option is suitable for clients who wish to keep their property pristine, clean and vacant but do not want to shoulder the responsibility of dealing with maintenance issues and the managementof the villa staff. 16 | Property Management

We will ensure that the property is immaculately maintained and kept spotless, so when you arrive at your villa it is as if you had never left. We can also provide a security service at the owner's request.  Scheduled maintenance performed  Weekly inspections  Villa kept clean  Security personnel for villa  Gardening personnel 17 | Property Management

What Next? 18 | What Next

Renting and managing property is often a stressful task, which is why we pride ourselves on clear communication from the outset. We make sure we work with you – so you're always in control, from the start and throughout the ongoing care and management programme of your property. For more information on any of our services, or if you have any questions, please do not hesitate to contact us and we will gladly assist you. 19 | What Next

www.harcourtspurba.com | [email protected] Purba Holiday Villa Rentals, Long-Term Rentals Real Estate & Property Management JIMBARAN | CANGGU | LEMBONGAN OFFICE: JIMBARAN CANGGU LEMBONGAN Jl. Uluwatu111x Jl. Raya Pantai Berawa Jungut Batu, Nusa Penida Jimbaran 80361 Kungkung Ph +62 361 703 551 / 703 208 / 703985