Harcourts Purba Management

Holiday Villa Rentals Long-Term Rentals & Property Management Purba JIMBARAN | CANGGU | LEMBONGAN

Who We Are We are Harcourts Purba We, at Harcourts Purba, are a highly successful Real Estate company that has been operating in Bali since 2007, Previously known as Exotiq Jimbaran, we joined Harcourts in 2018 to expand our global knowledge and partnerships. We are a Real Estate company, which has the international, national and local connections for Property Management in Bali.

During our time in Bali, we noticed the need for professional management again, and so we created Harcourts Property Management Bali. We are driven to ensure that your property is a well-managed income creator. With our team of professionals, we are ready to recognise every opportunity for our clients and then step up and grab it. Our dedicated team has many years of experience, not only as Harcourts Property Management Bali but also within the hospitality industry, together with an extensive knowledge of the luxury villa rental market in Bali and the islands to the east. We are here to listen, and we are proud to put a great deal of effort into researching the needs of our property owners. Our business is built on strong, ethical principles and our exceptional service is rich in integrity and commonsense, high in results and proven customer satisfaction. Our consultants are down-to-earth, hardworking, straight talking, committed professionals. But there is something else, which has proved to be far more important for our success, and that's you. Where do you want to be? And what do you need from us to get there? As every potential client who reads this document will discover – it is our commitment to generating lucrative results that will deliver success to you and our company. So we won't randomly prescribe rental levels, marketing plans and renting techniques. We will work with you to find out what you want to accomplish. Then we'll work our hardest to get there. 4 | Who We Are

What We Do We assist in optimising your potential income aendsuring your property is kept pristine.

This simple statement covers an often challenging and complicated process. Of course, the care of your property and optimising your return is what's important – and Harcourts Property Management Bali utilises some unique strengths to accomplish this. We ensure that our people consistently operate above and beyond our competitors. It's a precise service-based mindset that only the best property management practitioners can deliver consistently. We use sophisticated systems and technology to make certain that your property can gain massive exposure. We connect with your audience of potential guests and/or tenants. In our media- saturated society, in which the average consumer is bombarded with hundreds of advertising messages every day, your investment property needs to stand out. At Harcourts Property Management Bali, we have redefined the role of property management within the real estate office, from a back-office activity to the expertly streamlined, systemised, customer focused machine that today's market requires. Before this machine is activated, we draw on historical pricing data, deep marketing skills, and our knowledge of how the villa rental market functions in order to determine achievable room rates and/or rent, and specifically tailored marketing techniques. We look at how your villa can fulfil its potential, and stand out in a crowded and fragmented marketplace. No two properties are the same – so each marketing and leasing proposal must be considered individually so that we can we maximise occupancies and rental yields. We then move seamlessly into the ongoing care and management of your investment asset. 5 | What We Do

Our 1 Harcourts Purba Management Services (Holiday Villa Rentals Management) W This option allows you, as the villa owner, to make an income from your properties, to share the experience of Bali with others and to build the reputation of your villa or villas as a staple in Bali. We assume responsibility for every aspect of your property management, from the staffing, maintenance and service of your villa, to the administration, marketing, reservations and contracts. We are totally committed to achieving full guest satisfaction and we place great emphasis on responding quickly and helpfully to every guest request. As an owner, all you need to do is sit back and receive the income that your villa generates for you.

2 Long-Term 3 Property Management Rentals Management Here, you can rent out your villa on a long-term This option is for owners who do not wish to rent rental basis, usually 6 months or longer. out their villa but wish for it to be optimally maintained and cleaned. We also offer the provision of servicing your villa and ensuring that it is maintained perfectly for Your property is kept safe and is always ready to the tenants who are occupying it, thereby giving welcome you. you peace of mind 7 | Our Services

Why Us? We are specialists in Property Management in Bali, our people are dedicated professionals. Our business philosophy is based on “creating success” and four specific values that are communicated throughout the organisation: People first Doing the right thing Being courageous Fun and laughter

We take care of villa legalities because we know that many administrative processes that are required. Indonesian bureaucracy can sometimes be a headache. We maximise your investment. We promote a companywide focus on the delivery of exceptional client and guest service. We ensure that your property is kept pristine and clean within our tropical climate. Our offices are supported by a team of Property Management Operators. We guarantee that we will proactively communicate with you on all matters relating to your property. Managers who are experts in their field and whose sole role is to support, train, problem solve and keep up to We offer a wide range of value added services to further date with the latest innovations in the world of Property enhance your investment. Management. Industry leading systems and procedures and our We are at the forefront of Property Management philosophy of continuing innovation ensures that you technology. Our Property Managers enjoy a mix of and your property are in the very best hands. mobile and web-based products for seamless management of the “Our local knowledge is backed by our global strength.” 9 | Why Us?

HARCOURTS PURBA MANAGEMENT This option presents a huge opportunity to generate an income from your property.

Bali is at the heart of tourism in Indonesia and it will always be this way; the number of foreign arrivals to Bali is increasing by hundreds of thousands every year, which means that now is the perfect time and opportunity to make an income from your property. When setting up a villa for holiday rentals, we begin by building a brand for your property, marketing your property online and through various other channels to enable guests to stay at your property. We will tailor our expertise to suit your needs. You can rest assured that your villa will be maintained to the highest possible standards, that all management of your property is taken care of by our team of professionals, and that your guests will enjoy an exceptional holiday. 11 | Harcourts Purba Management

Harcourts Purba Management Details Maintenance management, on all aspects of the Marketing of your villa by our marketing team villa. Our goal is to ensure that your villa is through on-line and offline channels constantly maintained and serviced to the highest pristine standards, thereby maximising its earning ● Achieving maximum income for your villa while potential while also providing the uppermost level still providing an outstanding service for the of comfort to your guests. We will make certain guests that all repairs are carried out swiftly and efficiently, and that all breakages are replaced. ● Ensuring that the guests have the best experience Our service includes but is not limited to the daily possible through the services that we provide. We monitoring and maintenance of swimming pools, understand that different guests from different jacuzzis, gardens, ponds, grounds and driveways; cultures have all sorts of different needs, and our the replacement of breakages, such as cookware, team will personally handle any special glassware, electrical appliances, light bulbs and arrangements that may be required. We are on- furniture; full supervision during repairs to the call to immediately assist with any problems, roofs, plumbing systems, electrical wiring, pumps including accident or illness. We have an intimate and drains; waste management and pest control. knowledge of the island, we respect the Balinese Maintenance is funded through the income of the traditions and customs, we identify with the villa. culture and we foster a strong relationship with the local community. Over 12 | Senyap Luxury Escapes Management

Harcourts Purba Management the last few years we have developed many We manage the entire villa. Part of our function as a invaluable local contacts to support our villa villa management company is to oversee the management service. As residents of Bali, we stay smooth operation of your entire property. In continually up to date with all of the latest trends addition to maintenance and staffing, day-to-day and developments – everything from new running includes front office services, restaurants and shops to the best dance clubs, housekeeping, security, accounting, assistance with secluded beaches, festivals, events and tourist guest arrivals and departures, and much more. We activities. We are happy to pass this information will co-ordinate the booking process, set up rental on to you and your international guests in our contracts, collect deposits and payments and endeavour to make their holiday truly enjoyable. manage the inventory, thereby ensuring that your villa is not just a well-run holiday home but also a Monthly reporting on villa operations / income / lucrative investment. Owning and managing a marketing property in a foreign country can be a difficult and daunting prospect, and we can also offer our advice and expertise on tax payments and Indonesian law. As the property owner, you will be able to stay at the property and have access to all the property services and staff during your stay. Follow our social media : 13 | Harcourts Purba Management

Long-Term Property Rentals Should you not wish to market your property for holiday lets throughout the entire year, we can assist in finding appropriate longer-term rental tenants; usually 6 months or longer. This will generate a regular rental income and cover annual maintenance expenditures. In a progressively competitive market, we will always strive to make your villa a profitable investment. We take care of the legalities and you as the owner will receive a one-time payment from the tenants. We can also ensure that all the basic maintenance is taken care of on your behalf. We conduct periodic inspections of your property to make sure it is kept in good condition. 14 | Long-Term Property Rentals

● We create a marketing strategy to find the ideal tenant ● One-time payment for rental ● We take care of the legalities ● We work with the tenants to sign the contract (the villa owner works with us only when no tenant contract is needed) ● We conduct regular villa inspections and can schedule maintenance to ensure that the villa is kept pristine ● A villa inventory is made prior to the tenants moving in and before the tenants' departure 15 | Long-Term Property Rentals

Property Management This option is suitable for clients who wish to keep their property pristine, clean and vacant but do not want to shoulder the responsibility of dealing with maintenance issues and the management of the villa staff. 16 | Property Management

We will ensure that the property is immaculately maintained and kept spotless, so when you arrive at your villa, it is as if you had never left. We can also provide a security service at the owner's request. Scheduled maintenance performed ● Weekly inspections ● Villa kept clean ● Security personnel for villa ● Gardening personnel 17 | Property Management

What Next? 18 | What Next

Renting and managing property is oftenGen a stressful task, which is why we pride ourselves on clear communication from the outset. We make sure we work with you – so you're always in control, from the start and throughout the ongoing care and management programme of your property. For more information on any of our services, or if you have any questions, please do not hesitate to contact us and we will gladly assist you. 19 | What Next

www.harcourtspurba.com | [email protected] Purba Holiday Villa Rentals, Long-Term Rentals & Property Management JIMBARAN | CANGGU | LEMBONGAN OFFICE: JIMBARAN CANGGU LEMBONGAN Jl. Uluwatu 111x Jl. Raya Pantai Berawa Jungut Batu, Nusa Penida Jimbaran 80361 Kungkung Ph +62 361 703 551 / 703 208 / 703 985