How to Resolve the issue of Error Code 2019?
WHAT IS ERROR CODE 2019 ? The \"Error Code 2019\" error can often be resolved by following the steps below. This error is usually caused by a communication error between Raven Scanner and your computer.
FOLLOW THE STEPS BELOW TO TROUBLESHOOT \"ERROR CODE 2019\". Restart Your Scanner. Disconnect power from the scanner. Wait 30 seconds, connect power to the scanner and power on. Attempt to scan using your preferred third-party software.If you are able to scan, the error is resolved. If you receive the same error, continue to \"Re-connecting Via USB\". Re-connecting Via USB. Disconnect the USB cable from both Raven Scanner and your computer. Examine the cable for any damage.If the cable appears to be damaged, please use a different USB A/B cable. Reconnect the USB cable to your Raven Scanner and your computer. Attempt to scan again.If you are able to scan, the error is resolved. If you receive the same error, continue to \"Re-installing TWAIN Drivers\".
Re-installing TWAIN Drivers. Uninstall Raven Scanner Pro TWAIN drivers from your computer. (Access Settings > System > Apps & Features > Select Raven TWAIN > Uninstall). Reinstall Raven Scanner Pro TWAIN drivers on your computer. (Locate the downloaded Raven TWAIN file and complete the installation tips found here.) Attempt to scan again.
THANK YOU
Search
Read the Text Version
- 1 - 5
Pages: