Abdulla C. K. Mobile No: +968 71066286/ +91 7902390953 E-Mail: [email protected] Seeking assignments in Sales Management and Marketing with an organization of repute Synopsis----------------------------------------------------------------------------------------------------------------------------------- A dynamic professional with more than 16 years of experience in Sales Management, Proposals and Service Operations of Low, Medium and High Voltage Switchgears, Cables and various Electric products. Presently available in Oman on employment visa and ready for immediate joining. Proficient in leading dedicated teams for Sales and marketing of various products and services. Expertise in managing Tenders key focus on winning orders while ensuring profitability by optimal utilization of resources. Proficiency in servicing & maintenance of various equipment for reducing downtime & enhancing operational effectiveness of equipment / machinery. Core Competencies-------------------------------------------------------------------------------------------------------------------- Sales & Business Development: Performing analysis for assessment of revenue potential in business opportunities. Overseeing the sales operations, thereby achieving increased business growth. Identifying streams for revenue growth & developing sales plans to build consumer preference. Conducting competitor analysis by keeping abreast of market trends & achieving market share. Engineering Proposals: Mapping client’s requirements & rendering effective solutions to make sure that area of concern can be worked upon for improved service levels. Identifying discrepancies and deviations & implementing measures to maximize customer satisfaction levels. Ensuring customer satisfaction by responding to customer queries, achieving service quality norms: Coordinating with designing and manufacturing personnel for encompassing identification of vendors, requirement specification & offer evaluation. Relationship Management: Handling customer queries for better turnaround time and customer satisfaction. Identifying prospective clients, generating business from the existing clientele to achieve business targets. Interacting with the clients on a regular basis & providing response to all their queries, complaints & handling all client relation. Employment Recital------------------------------------------------------------------------------------------------------------------- From Aug 2021 with Anwar Al Khaleej Al Fathyah, Ibri, Oman as Sales Manager Manufacturer of LV Panels, Control Panels, Motor Control Centers, and Capacitor Banks. Key Deliverables: Responsible for the business development of the division in the entire Oman. Receive tenders from clients, study and analyze to fully and clearly understand and assess the scope of work. Prepare costing sheet in coordination with suppliers for a competitive pricing. Prepare Technical and Commercial offers, including compliance statements, scope of supply, Data sheets, and list of spare parts required for installation, commissioning and operation. Respond to the Technical Queries from the client to ensure complete satisfaction about the products offered. Lead the sales team and the production team to achieve the monthly and yearly targets. Manage daily activities such as sales, procurement, delivery etc. to ensure complete satisfaction of the clients Make appointment and meet the key persons to demonstrate the products and services of the company.
Enhancing the marketing, sales, and engineering quality processes. Negotiating with the clients for the orders. Motivating the sales team and other staff to ensure smooth operation of the division Processing the orders and ensuring that the best service has been delivered to the client. Following up with the customers for analyzing the upcoming requirements. Nov 2018- May 2021 with Al Assar Electric LLC, Muscat, Oman as Asst. Manager- Sales & Marketing Member of Suvire Group, with headquarters in Chennai, India, One of the leaders in Oman in the production of LV and MV Switchboards, & MV Capacitor Banks. www.suviregroup.com , www.suvireme.com Key Deliverables: Receive, study, analyze and interpret tenders from clients (mainly Utility companies), to fully and clearly understand and assess the scope of work. Understanding the clients’ specifications and finding out the deviations from standard specifications. Propose alternative and the best solutions to meet the client’s requirements. Compare Specifications, Data sheets, Schematic diagrams etc. to evaluate any discrepancies. Coordinate with the client to obtain clarifications and further data required. Prepare costing sheet in coordination with OEMs for a competitive pricing. Prepare Technical and Commercial offers, including compliance statements, scope of supply, Data sheets, and list of spare parts required for installation, commissioning and operation. Respond to the Technical Queries from the client to ensure complete satisfaction about the products offered. Attend the meetings with Contractors/Clients to do presentation about the organization and products and discussing the Technical Queries. Communicate with Design Engineers and Manufacturing Department and coordinate the designing and manufacturing process. Processing the orders and ensuring that the best service has been delivered to the client. Jan 2015- Sept 2018 with Tecnosistemi FZ LLC, Dubai, U.A.E as Sales & Proposal Engineer Member of IMESA Group, with headquarters in Jesi(AN), Italy, One of the leaders in Europe in the production of LV and MV Switchboards, supervision and control systems as well as turnkey electrical systems. www.tecnosistemi.ae / www.imesaspa.com Key Deliverables: Receive, study, analyze and interpret multi discipline tenders from clients (mainly EPC Contractors), to fully and clearly understand and assess the scope of work. Understanding the clients’ specifications and finding out the deviations from standard specifications. Propose alternative and the best solutions to meet the client’s requirements. Compare Specifications, Data sheets, Schematic diagrams etc. to evaluate any discrepancies. Coordinate with the client to obtain clarifications and further data required. Prepare tender synopsis. Distribute tender documents and subsequent addendums to relevant parties. Receive inputs, study and analyze the technical and commercial data and communicate tender clarifications to all concerned. Coordinate the proposal preparation process to produce quality proposals. Prepare Technical and Commercial offers, compliance statements, preliminary General arrangement drawings and Data sheets. Prepare the list of spare parts required for installation, commissioning and operation. Respond to the Technical Queries from the client to ensure complete satisfaction about the products offered. Attend the meetings with Contractors/Clients to do presentation about the organization and products and discussing the Technical Queries.
Communicate with Design Engineers and Manufacturing Department and coordinate the designing and manufacturing process. Processing the orders and ensuring that the best service has been delivered to the client. Dec 2011 to Nov 2014 with Mohammed Tayyeb khoory & Sons, Switchgear Division, Sharjah, U.A.E as Branch in charge Franchise for Eaton, L.S industrial systems, Delixi, Danfoss, Lovato, Mondino cavi, Foxtam, Clipsal, Oriental Copper, Cembre, Cabur etc. Key Deliverables: Responsible for the business development in the entire U.A.E. and Middle East. Lead the sales team and supporting staff to achieve the monthly and yearly targets. Manage daily activities such as sales, procurement, delivery etc. to ensure complete satisfaction of the clients Make appointment and meet the key persons to demonstrate the products and services of the company. Enhancing the marketing, sales, and engineering quality processes. Negotiating with the clients for the orders. Motivating the sales team and other staff to ensure smooth operation of the division Processing the orders and ensuring that the best service has been delivered to the client. Following up with the customers for analyzing the upcoming requirements. Attainments: Developed strong customer base and business from scratch and achieved the target. Handled individually the complete formalities of opening a new division. Built up strong relationship with Panels Builders, Contractors, OEMs, Industries and Export Customers. Jul 2007 to Nov 2011 with Aikah Establishment, Dubai, U.A.E as Sales Engineer Franchise for Schneider Electric in L.V Switchgear Assemblies, Main Distributor of Legrand, Lovato, Mondino cavi, Foxtam, Clipsal, Oriental Copper, Cembre, Cabur, COSIME, Perry Electric etc. Key Deliverables: Providing products and services to new and existing customers through visits, demonstrations, training courses and telecommunications contacts. Facilitating assistance to the customers by preparing accurate purchase orders, product configuration and selling price information. Developing 12-month product order forecasts on a quarterly basis. Delivering customer service and informal training through telecommunications contacts and site visits. Enhancing the marketing, sales, and engineering quality processes. Formulating technical submittals for the projects & preparing quotations with competing price. Negotiating with the clients for the orders. Processing the orders and ensuring that the best service has been delivered to the client. Following up with the customers for analyzing the upcoming requirements. Attainments: Took initiative to liquidate the dead stock items and successfully attained the target. Implemented a Price List with value based Discount structure and distributed to the major clients, which increased the system flexibility and no. of orders. Developed Excel sheet to prepare quotation with ease of use which enhanced the customer satisfaction.
Nov 2006 to May 2007 with Kerala State Electricity Board (KSEB), India as Substation Engineer (Operations) The Board for Generation, Transmission and Distribution in Kerala, India Key Deliverables: Responsible for maintaining the EHT & HT power equipment (110KV/ 33KV/ 11KV) and troubleshooting them including control and maintenance of yard equipment. Overseeing the network activities during normal operations and contingencies. Upkeeping the logbooks, records, reports and providing them network information. Attainments: Handled the difficult situations like power deficiency, failure of transmission lines etc effectively. Rectified faults in the HV control panel which increased the efficiency of the alarm system. Took initiative to reduce the no. of faults in the Major Transformer of the Substation. Academia------------------------------------------------------------------------------------------------------------------------------------ Bachelor of Technology in Electrical & Electronics Engineering from MA College of Engineering affiliated to Mahatma Gandhi University, Kottayam, India in 2006 with 1st class. Training Attended --------------------------------------------------------------------------------------------------------------------- Switchgear Designing and Proposal Management training at IMESA Headquarters, Jesi, Italy Undergone Product Training at Legrand and at Schneider Electric, Dubai. Personal Dossier ------------------------------------------------------------------------------------------------------------------------ Date of Birth 19th March 1984 Passport No.: W0402591, valid till 23/05/2032 Driving License: Valid Oman Driving License Languages: English, Arabic, Hindi
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