VOLUNTEER Hampton Roads 2017 Annual Report

CONNECT 2017 MOBILIZE EQUIP YEARS OF SERVICE

Thank you to our Board of Directors generous sponsors. Joanna Brumsey, Board Chair Presenting Wall, Einhorn & Chernitzer, P.C. Leadership Rusty Bailey Towne Insurance Community Melissa Burroughs Fulton Bank Service Old Point National Bank Phil Damuth PAPCO Damuth Trane Amy Sheyer Salvation Army Shelby Davis RADM Tom (USN, Retired) SunTrust Capital One Bank and Ellie Steffans Jake Lutz, Troutman Sanders Kevin Dixon Aspen Cleaning USI Insurance Services, LLC BDO Fulton Bank Wilbanks Smith and Thomas Dawna Ellis Michael Glasser, Glasser Harvey Lindsay Commercial Real Estate and Glasser Michelle Ellis-Young KPMG Farm Fresh Emily Farley Friends Atlantic Bay Mortgage Group Mort Gamble Domestic Fuel and Lube Virginia Wesleyan College Tina Gill The UP Center Ray Gromelski Gromelski and Associates, Inc. Rich Hoherz Westminster Canterbury Capt. Sam Howard Rite-Solutions Rich Johnson Wells Fargo Commercial Banking Michelle Link PRA Group Sherri Miles-Foley Miles Roofing, Inc. Christy Murphy Kaufman & Canoles Chris Pierson Sentara Amy Sheyer Beacon Health Options Archie Simmons Jr. KPMG Ed Spivey Kaufman & Canoles RADM Ret. Tom Steffens Steffens Consulting Mick Vollmer ABNB Frank Wakeham Booz Allen Hamilton

The Lenora Matthews Lifetime Achievement Awards Lenora Mathews is the beloved first executive director of VOLUNTEER Hampton Roads. She played a crucial role in engaging our citizens in Hampton Roads in the community through her role at the organization. In 1975 she began the first awards program to recognize and honor volunteers. 42 years later, we are still hosting this awe-inspiring event in the community to say thank you to the many, many people who selflessly contribute their time and talent to making our community thrive. In 1998, the Lenora Mathews Lifetime Achievement Award was first bestowed. This award has recognized 18 individuals in our community that have used their influence, their dedication, their voice and their time to create a legacy of community service. We are delighted to honor Tom Barton III as our 19th recipient of this prestigious award in 2017. $1Million the value VOLUNTEER Hampton Roads brings to Hampton Roads on an annual basis 29,084 Hours placed through 3,000 hours through Hours VOLUNTEER Hampton Family Volunteer Day Placed Roads Website + 250 hours through + 735 hours through Global military placements Youth Services Day + 250 hours through corporate and community connections Kate Meechan, Executive Director on the Next 60 years VOLUNTEER Hampton Roads began in 1957 as a pilot program of the Junior League to try to match individuals interested in volunteering with different opportunities in the community seeking volunteer help. 60 years later, while so much has changed, we continue to serve our community by thoughtfully leveraging the time and talent of selfless volunteers and deploying them where they are most needed to address the pressing concerns of our community. We have seen much change since we first began our service; technology, the internet and social media has forever altered how we think about both philanthropy and volunteerism. As the world has increased in size, so has the need for the nonprofit sector which has stepped in to take on critical roles no one else is addressing. With that ever growing demand of services, the need for engaged volunteers is larger than ever. VOLUNTEER Hampton Roads is excited to pilot our new VolunTier Vision model for engaging our citizens. Now more than ever, we need: • More people willing to commit a few hours to help out at a nonprofit, • More individuals with finely tuned skillsets willing to share their talents to allow a nonprofit the capacity to grow • Leaders willing to take on the tremendous responsibility to sit on a board and, • A plethora of talent willing to dedicate myriad hours to thought leadership projects to solve our biggest systemic issues. We need YOU. VolunTier Vision will serve as the vehicle to lead us down the path of the next 60 years of volunteerism. YEARS OF SERVICE

VolunTier Vision – The Future of Volunteering VolunTier Vision places community leaders into areas of service where they can be engaged and effective at building community solutions and solving our most pressing societal issues. VolunTier Vision creates efficiencies in the non-profit and civic sector by developing a repository of regional talent to be strategically placed in meaningful volunteer opportunities. Time Issue-based Skill Needed Building a lifetime of service Leadership Dedicating a lifetime of service and Board experience to solve complex issues. Leadership Skills-Based Providing governance and fiscal leadership General Community Engagement to ensure an organization’s sustainability. Leveraging specialized skills and talents of individuals in specific roles. Basic manpower for ongoing needs and projects. VolunTier Visionaries VolunTier Vision is sponsored by the Harvey L. Lindsay, Jr., Hampton Roads Community Foundation The Landmark Foundation Bruce Bradley

Get Involved – General Community Engagement Starting Your Path to Service VOLUNTEER Hampton Roads is dedicated to helping nonprofits find the volunteer manpower they need, whether for a special event, a one-time need, a project or an ongoing opportunity to serve. Our General Community Engagement opportunities are a good fit for nearly everyone! Have a specific need? Call us- 757-624-2400. Zoo Crew 62 Million+ Virginia Zoological Society volunteered last year in the US. Location: Norfolk ISSUE AREAS Opportunities are Animals, waiting for you at POPULATION SERVED N/A www.volunteerhr.org. ACTIVITY TYPE N/A Research suggests REQUIREMENTS that volunteers have lowered mortality rates, Remembrance Bears greater physical capa- bilities and improved Sentara Hospice Homecare Location: Various mental health. ISSUE AREAS Adult Education, Volunteering results POPULATION SERVED in a “helper’s high”, a People with Health-based Concerns powerful physical and ACTIVITY TYPE emotional feeling expe- N/A rienced when directly REQUIREMENTS helping others. Volunteer Warehouse “ Everybody can be great... Food Bank of Southeastern VA because anybody can serve. You don’t have to have a college Location: Norfolk degree to serve. You don’t have to make your subject and ISSUE AREAS ”verb agree to serve. You only need a heart full of grace. Food Insecurity A soul generated by love. POPULATION SERVED Dr. Martin Luther King, Jr. Low-income/Elderly/Homeless ACTIVITY TYPE YEARS OF SERVICE Lifting, Packing Boxes, Sorting REQUIREMENTS Volunteer Readers for Students The Literacy Partnership Location: Various ISSUE AREAS Children & Youth Education, Adult Education POPULATION SERVED Families;Low-income communities;Other ACTIVITY TYPE Other REQUIREMENTS Age Minimum (with Adult) - 18,Mini- mum Age - 18+,Court Ordered Volun- teer - Allowed, Skill Category - N/A The Literacy Partnership distributes free books to elementary school students and schedules read-aloud dates following each distribution. Volunteers are needed for read- aloud dates.

Skills-Based Volunteering Skills-Based Volunteerism, while not new in the nonprofit world, is quickly gaining momentum as a win-win proposition for nonprofits and volunteers alike. When nonprofits have specific projects or roles that need to be filled, they create a job description and list of desired skills/experiences. VOLUNTEER Hampton Roads works to find volunteers that precisely fill the needs of nonprofits. This skills-based process also provides volunteers with resume-building, skill-honing, good-mojo opportunities. Case Study: The Hope House Foundation When Hope House Development Coordinator Kailee Wolterstorff stumbled upon a Google Ad Grant that would provide $10,000 each month to help boost their online marketing presence, she thought she found an answer to their marketing needs. Upon winning the grant Kailee found the requirements to monitor AdWords and to update content was taking a large percentage of her time. Kailee had to hire a vendor to do the work but knew this was not a sustainable solution. By reaching out to VOLUNTEER Hampton Roads, Director of VolunTier Vision, Susan Pleasants placed a skills- based volunteer, Greg, who previously provided the service professionally. Greg’s placement with The Hope House Foundation resulted with a boost in event attendance and fundraising efforts for the organization. $5.7M Returned to Service Enterprise – A Novel Hampton Roads though Approach to Nonprofit Service Service Enterprise Service Enterprise is a change management “ The Service Enterprise Process is approach to fundamentally leverage transforming our organization. volunteers in an organization. VOLUNTEER We are intentionally expanding our Hampton Roads is a training hub for this capacity with volunteer experts in nationally recognized certification. management, communications and customer service. And we’ve invested in a staff position for volunteer engagement. SEI could not have come at a better time with the impending changes in federal funding. ”- John N. Skirven, CEO SENIOR SERVICES OF SOUTHEASTERN VIRGINIA $1 INVESTED in Skills-based Volunteering = $35 Return to the Community

Board & Issue-Based Leadership VOLUNTEER Hampton Roads provides high-level board matching and recruitment services to our nonprofit partners. Training on governance is provided through our Board Boot Camp program with other trainings set to roll out this year. Skills, experiences, abilities and passions are carefully weighed to find the right fit for each board position. By taking a very calculated approach to ensuring the right match, the engagement of the board member greatly increases and board turnover decreases. VolunTier Vision in Action Board Boot Camp for tHRIVE, a program of the CIVIC Leadership Institute and VOLUNTEER Hampton Roads Chamber Hampton Roads worked together to engage CIVIC’s Class of 2017 in several regional thought John Dixon leadership projects. VHR’s Executive Director, a recent CIVIC graduate, coordinated detailed Executive Director descriptions on high-level projects related to the The Academy of Music “mega region” concept, generational differences, Hampton Roads industry clusters and sea level “I am delighted that we rise. CIVIC class members were then strategically were one of the first paired with projects that matched their personal organizations to benefit interests and skill sets. The result: robust, from VolunTier Vision by meaningful support of economic development bringing on a new board initiatives that can be carried forward to wider member -- Lauren is the circles of impact. perfect fit for what we needed on our board.” “ The CIVIC project group helped immeasurably to move our initiative Bernie Brown was forward. VHR put together an recently placed on the outstanding CIVIC team made up Jim White Community of highly engaged leaders with Fitness Foundation Board multiple skill sets, backgrounds, and through VOLUNTEER experiences. Their efforts are yielding Hampton Roads a dynamic, refreshing and clear view of the opportunity and our vision.” “The experience of being placed on a board by ”- Tom Frantz, Chairman VOLUNTEER Hampton Roads was easy and took all WILLIAM MULLEN the stress off of me. It’s been a great fit so far – there was zero chance I would’ve been able to do this myself. YEARS OF SERVICE I would recommend VOLUNTEER Hampton Roads to anyone to find placement on a community board.”

Lifetime Achievement Award Honoree April 26, 2017 5:30 P.M. THE HILTON NORFOLK THE MAIN Tom Barton, III President & CEO, Beach Ford The Lenora Mathews award is presented each year by VOLUNTEER Hampton Roads to recognize outstanding leadership in community service. Locally, Mr. Barton is active in many civic organizations including the Board of Directors of the Virginia Beach Police Foundation, Virginia Beach Vision, The Virginia Aquarium and Vanguard Landing. In addition, Mr. Barton participates in the Virginia Beach Public School System’s Partner in Education program with Kingston Elementary and Lynnhaven Middle School. He is also the sponsor of the Beach Ford and Barton Ford All-American Scholarships, given annually to one high school senior in both the Virginia Beach and Suffolk public high schools. The Hampton Roads VOLUNTEER Achievement Awards honor outstanding volunteers who donate their time and talents to the nonprofit organizations that help Hampton Roads become a better place for all citizens to live, work and play. Lenora Mathews Lifetime Achievement Award Past Honorees 1998 LENORA MATHEWS 2008 G. ROBERT ASTON, JR. 1999 THE HONORABLE MEYERA OBENDORF 2009 TowneBank 2000 Mayor of the City of Virginia Beach 2010 DEBORAH K. STEARNS 2001 HARVEY LINDSAY, JR. 2011 GVA Advantis NAI Harvey Lindsay 2012 THOMAS R. FRANTZ 2002 PETER G. DECKER, JR. 2013 Williams Mullen 2003 Decker, Cardon, Thomas, Weintraub & 2014 ROBERT M. BOYD 2004 Neskis, PC 2015 BB&T 2005 MACON BROCK, JR. 2016 BRUCE L. THOMPSON 2006 Dollar Tree Stores Goldkey | PHR Resorts and Hotels 2007 JOHN LAWSON, W.M. Jordan Company ROBERT STANTON MICHAEL J. BARRETT Stanton Partners, Inc. Runnymede Corporation GARY MCCOLLUM WILLIAM K. BUTLER, II Cox Communications SunTrust GEORGE Y. BIRDSONG HARRY LESTER Birdsong Corporation Eastern Virginia Medical School DENNIS ELLMER VINCE AND SUZANNE MASTRACCO Priority Automotive Kaufman & Canoles/ Community Volunteer

Volunteer Achievement Award Honorees Corporate Awards INDIVIDUAL ADULT 2017 Corporate VOLUNTEER James Brewer Excellence Award Honorees Merlin Kary Honoring Old Point National Bank Robert Shuford, Sr. and Robert Shuford, Jr. INDIVIDUAL YOUTH/GROUP Good Corporate Neighbor - Large Angela Geraci Newport News Shipbuilding Student Ministry of St. Andrew’s UMC ADS, Inc. Good Corporate Neighbor - Small INDIVIDUAL MILITARY/ MILITARY GROUP VMM774 Vandeventer Black, LLP COMMUNITY GROUP YEARS OF SERVICE Virginia Tech Tidewater Alumni Chapter FAITH-BASED GROUP FEED Kempsville NONPROFIT VOLUNTEER PROGRAM Military Aviation Museum REACH BEST OF BOARD Marie Vesely Girl Scouts of the Colonial Coast Corporate Excellence Award Honorees 2017 – Robert Shuford, Sr. and Robert Shuford, Jr., Old Point National Bank 2015/2016 – Gene Ross, LoanCare 2014 – Steve Frederickson, PRA Group 2013 – Jon Wheeler, Wheeler Real Estate Investment Trust 2012 – Carol Ormond, AAA Tidewater 2011 – Martin Einhorn, Wall, Einhorn & Chernitzer, P.C. 2010 – Joseph Thomas, GEICO 2009 – James Carlson, AMERIGROUP, Corp. 2008 – Stephen Evans, KPMG, LLP 2007 – Robert Wells, VIRTEXCO 2006 – Tony Mitchell, Booz Allen Hamilton 2005 – Hank Linginfelter, Virginia Natural Gas 2004 – Frank Bowers, Cox Communications 2003 – Lin Early, Bank of America 2002 – Ron Dennis, Farm Fresh 2001 – Scott Rigell, Freedom Automotive

Hampton Roads Corporate VOLUNTEER The mission of the Hampton Roads Corporate COUNCIL 2017 Member Companies VOLUNTEER Council is to CONNECT local businesses that champion corporate involvement in service and AAA Tidewater Virginia Kaufman & Canoles volunteerism; EQUIP members with tools, resources, KPMG recognition opportunities, and best practices ADS, Inc. LoanCare for maximum impact; and MOBILIZE corporate Miles Roofing, Inc. volunteers to make a difference in our community. Aerotek, Inc. Mythics, Inc. Navy Region Mid Atlantic The Case for Employee Volunteerism Allfirst, LLC Norfolk Southern Norfolk Waterside Marriott • 78% of companies have employee volunteer Arvon Staffing Old Point National Bank programs. Operation Smile Atlantic Bay Mortgage Organization Management • Companies with highly engaged employees have Group Group, Inc. 147% higher earnings per share. Payday Payroll AvalonBay Communities Pepsi Beverages Company • 35% of employees would take a 15% paycut PRA Group to work for a company committed to social Bank of America Remedy Intelligent Staffing responsibility. 45% would do the same for a job Servpro of Virginia Beach that makes a social or environmental impact. BB&T SunTrust Bank The Breeden Company • People give more during work hours than any BDO (formerly McPhillips, Tidewater Home Funding other time. Roberts, & Deans) TowneBank Vandeventer Black, LLP – The State of Workplace Giving 2013, Benevity Beacon Health Options Vanguard Cleaning Systems Wall, Einhorn & Chernitzer, Regional Relationships. CBRE Hampton Roads PC Regional Results. WAVY-10 CH2M HILL Wheeler Real Estate CivicHR.org Congratulations Investment Trust, Inc. Civic Board Checkered Flag Motor Car Willcox & Savage, PC Member, Company Williams Mullen Rob Shuford, Jr. Cherry Bekaert, LLP (CIV ‘07) and Chubb Group of Insurance Companies CMA CGM Robert Shuford, Sr., (America) LLC Excellence in Cox Communications Leadership Honorees. Dale Carnegie Dixon Hughes Goodman, LLP Dollar Tree ECPI University Farm Fresh Food & Pharmacy Ferguson Enterprises Fox Pest Control GEICO Harbor Group Harvey Lindsay Commercial Real Estate Hourigan Construction Huntington Ingalls Industries Inside Business ITA International, LLC CIVIC Leadership Institute leverages executive leadership in service to Hampton Roads

Congratulations Tom Barton III - President, Beach Ford Inc. Recipient of the 2017 Lenora Mathews Lifetime Achievement Award The VOLUNTEER Hampton Roads Achievement Awards recognize the region’s most outstanding volunteers based on their length of service, initiative, and impact on the community. These men, women, and youth encourage others to serve. This year, we are proud to honor Tom Barton III with VOLUNTEER Hampton Roads’ Lenora Mathews Lifetime Achievement Award. Barton is a native to this community, and gives back with the same passion and spirit instilled in him by his father. He has touched the lives of many through his involvement with organizations including the American Heart Association and Vanguard Landing, and events such as the Neptune Festival and the Beach Ford All-American Run at Kingston Elementary. Congratulations to Tom Barton III on your achievement. For more information on the work being done by Volunteer Hampton Roads visit: volunteerhr.org/HRVAA LOANCARE IS PROUD TO SPONSOR THE VOLUNTEER HAMPTON ROADS ACHIEVEMENT AWARDS. LoanCare makes it a priority to commit its time, talent and resources to improve the lives of its friends and neighbors within Hampton Roads. Giving back to the community is a natural component of our corporate culture and, as such, we encourage our employees to invest their time and talent in generating a potential meaningful change through our volunteer program as a partner of Volunteer Hampton Roads. For more information, visit loancareservicing.com.

kaufCAN.com PROUD SPONSOR OF THE 2017 HAMPTON ROADS VOLUNTEER ACHIEVEMENT AWARDS CONGRATULATIONS TO COMMUNITY CHAMPIONS We are grateful to all of the honorees for their leadership and involvement within our community. Their efforts have had a profound and positive impact on Hampton Roads and its citizens. Your generosity and dedication inspire us all.

VOLUNTEERS MAKE A DIFFERENCE IN OUR COMMUNITY. We are honored to support your mission. www.harveylindsay.com Congratulations to Tom Barton III, recipient of the 2017 Lenora Mathews Lifetime Achievement Award. Proud sponsor of the WE BUILD MORE THAN GREAT SHIPS. 2017 Hampton Roads WE BUILD RELATIONSHIPS. VOLUNTEER Achievement Awards

Home is where P. G. H A R R I S our heart is. C O N S T R U C T I O N C O. CHKD • Education • Military • Hunger Relief 1501 Technology Dr., Suite 101 Farm Fr h Proudly Su orts Chesapeake, VA 23320 OUR COMMUNITY 757-410-1353 Building Quality With Integrity and Pride Class A Contractor Paul G. Harris, Vice President [email protected] / www.pghcc.com RUTHERFOORD/MARSH & MCLENNAN AGENCY IS PROUD TO SPONSOR THE 2017 HAMPTON ROADS VOLUNTEER ACHIEVEMENT AWARDS. Learn how we’re delivering smarter solutions to our clients by visiting MMA-MidAtlantic.com. RISK MANAGEMENT EMPLOYEE BENEFITS SURETY BONDING PRIVATE CLIENT Copyright © 2017 Marsh & McLennan Company. All rights reserved.

Williams Mullen is proud to support Believe There is VOLUNTEER Hampton Roads. We Good in the World. congratulate Tom Barton, III, the Lenora Atlantic Bay Cares is the community outreach arm Mathews Lifetime Achievement honoree, of Atlantic Bay Mortgage Group®. The primary goal of and thank Tom, VOLUNTEER Hampton Atlantic Bay Cares is to change lives in local communities Roads and the other award recipients for by doing good through employee volunteerism, giving back their contributions to our community. with financial support, and increasing awareness of causes meaningful to our employees and customers. 757-213-1660 | atlanticbay.com BDO CONGRATULATES TOM BARTON III winner of the Lenora Mathews Lifetime Achievement Award BDO provides assurance, tax, advisory and consulting services to a wide range of publicly traded and privately held companies. We offer a sophisticated array of services and the resources and capabilities of the BDO global network, combined with the personal attention of experienced professionals. BDO USA, LLP 150 Boush Street, Suite 1100 Norfolk, VA 23510 / 757-640-7190 Accountants and Consultants www.bdo.com © 2017 BDO USA, LLP. All rights reserved.

THE WORLD ECONOMY PASSES THROUGH OUR DOORS EVERY DAY. In the financial lifecycle, we complete the circle. When we collect, the economy connects. We are a global business services company with over 20 years of experience redefining the debt industry. Our corporate support spans a range of non-profit causes, from human services to the arts. And we give employees – over 4,000 strong in the Americas and Europe – paid time-off for participation in Volunteer Days. Because when communities profit, we all win.