20200716_Office_Guide

CULVER CITY SAFER AT WORK HENKEL BEAUTY CARE HAIR PROFESSIONAL

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE SAFE AT WORK GUIDE DEAR BEAUTY PROFESSIONALS, As we begin to reopen the Culver City facility, I want to assure you that Henkel has taken great strides to safeguard your health and well-being. We are committed to safety in everything we do. This means that we will take a slow and measured approach with respect to reopening. For now, work from home arrangements are the preferred status for those who can perform their job duties from home. However, if there is a business need to work in the office, you may do so. I recognize that these last several weeks have been unprecedented and challenging times. It has also brought forward new ways of working, new ways of thinking and new ways of driving our business. I am grateful for your unwavering commitment, intense energy and creative spirit! I look forward to the opportunities ahead as we adapt to our new normal. As the COVID-19 situation evolves, it’s important that we stay agile. While there may be periods of uncertainty, I along with the leadership team are here to support you every step of the way. #Stronger together! Best, Stefan L. Mund Regional Head Henkel Beauty Care Hair Professional North America 02

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 TABLE OF CONTENT 04 - 05 06 - 07 01. YOUR SAFETY IS OUR FIRST PRIORITY 02. WHAT’S MY RESPONSIBILITY? 08 03. ARRANGING TIME IN THE OFFICE 09 04. WHEN YOU ARRIVE 10 - 11 05. OFFICE AND COMMUNITY SPACES 12 - 14 06. OFFICE CULTURE 15 - 19 07. #ACADEMYOFHAIR, SALONS, DIGITAL STUDIOS 20 - 22 08. ADDITIONAL RESOURCES 03

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE YOUR SAFETY IS OUR PRIORITY This Safe at Work Guide has been developed to provide clear protocols to help you navigate while in the Culver City office. The measures outlined are designed to reduce risk, keep you safe and ensure the safety of those around you. A lot has happened behind the scenes to prepare the office for reentry. The Project Reunite Team, a cross-functional group of employees worked together to develop a comprehensive and cohesive reentry plan, taking into account our unique office and #AcademyofHair space. Note: Due to the rapidly changing aspects of Federal, State and City orders as well as our Henkel North America guidelines, areas of this guide may be subject to change. Please make sure to stay up to date on the latest communication provided by Henkel, your Project Reunite team or any other applicable governmental regulations or orders. To start, the team developed several new office procedures in accordance with federal, state, and Henkel guidelines. You will see these procedures implemented throughout the office, #AcademyofHair, salons and digital labs. A new entry process, which includes temperature scanning has been established. This process will ensure that individuals experiencing symptoms of COVID-19 will not enter the facility to ensure the safety of all our employees. 04

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 Enhanced cleaning protocols have been established with increased cleaning frequency for common touchpoints (i.e., restrooms, light switches, door handles, elevator controls, handrails). Additional deep cleaning practices are also completed nightly. While in the office, you’ll also notice that the current dishware has been exchanged with disposable dishware/cutlery and extra hand sanitizer and hand soap dispensers have been added in Reception, elevators, print/creative spaces, mailroom, stairwells, kitchen/ café’s, salons and digital labs. Cleaning caddies and sanitation stations have been placed in each neighborhood and throughout the office (print rooms, creative spaces, kitchens/café’s, mailroom, salons, digital labs). Each caddy and sanitation station include disinfectant solution, paper towels and gloves. Utilize these supplies to clean your workstations and other areas that you come in contact with. HVAC filter quality has been improved, moving from MERV-8 to MERV-13 filters. A Reunite Kit designed to give you the tools you need while in the office has been prepared. Some kit contents will be mailed to your residence, other supplies will be available in the office. The kit contains useful items such as a lunch bag, personalized tumbler, cutlery, face masks, a touchless tool and hand sanitizer. New signage and visual cues have been posted throughout the facility to keep you informed and remind everyone about safety procedures. Hands Sanitizing Hands Washing Surface Cleaning Tool Disinfection PPE Masks Social Distancing 05

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE WHAT’S MY RESPONSIBILITY? The office has been well prepared to get you ready to reenter. It’s also up to all of us to take responsibility and do our part. First, monitor your health daily. You are the first level of defense in preventing COVID-19. WHEN IN THE OFFICE Follow entry procedures and all office guidelines. Always wear a face mask except while eating. Wash or sanitize your hands frequently. Maintain 6 ft. social distancing. Follow the office flow diagram. Help keep your work area and other surfaces clean by using the cleaning caddies and sanitation stations. Notify your supervisor or HR if you are not feeling well. Gloves are not required to be worn in the office. If you would like a set of gloves, please request at Reception or the Mailroom. Additional resources on the prevention of COVID and applying a face mask can be found at the end of this guide. What to do with your face mask after work: If you are using a cloth (non-disposable) face mask, it is recommended that you store the mask in a lunch-size paper bag. This allows it to dry and protects others from coming into contact with it, decreasing the possibility of contamination. 06

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 PHASED APPROACH TO REOPENING Aligned with the State of CA Resilience Roadmap, the Culver City office will follow a phased approach to reopening. Beauty Care Professional will move forward as restrictions lessen and approved by the Beauty Professional CMT. Phase 0 Project Reunite Team Planning and preparation Phase 1 Prepare office Perform team audit 15% Max Capacity - Work from home arrangements are the preferred status; Max capacity of 37 people at one time only access the office for business Limited office hours Mon-Thr: 9:00a-3:00p; Fri: Closed essential activities Monitor list of submitted employees Implement seating guidelines Phase 2 Room restrictions in place 30% Max Capacity - Work from home Max capacity of 75 people at one time arrangements are the preferred status; Limited office hours (8:00a-4:00p) Fri: tbc only access the office for business Monitor list of submitted employees essential activities Implement seating guidelines Limited use of conference rooms, phone booths, Phase 3 huddle, focus rooms 50 - 70% Max Capacity Max capacity of 125-175 (to be monitored) people at one time Phase 4 Limited office hours (schedule tbc) Monitor list of submitted employees (schedule tbc) 100% Capacity Implement seating guidelines Limited use of conference rooms, phone booths, huddle, focus rooms Potential lifted restrictions of PPE and social distancing Potential full use of all facilities following directive of state and federal guidelines 07

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE ARRANGING TIME IN THE OFFICE For now, it is preferred that you work at home. However, if there is an essential business need (e.g., testing, photo/video shoot, shipping/deliveries, IT/Network issues, Creative dept needs), you are permitted to work in the office. Prior to the day that you plan to be in the office, you will need to enter your name in the scheduling system Culver City Scheduler, this is to ensure that the maximum number of employees on site is maintained. VISITORS Visitors are not permitted in the office unless business essential. If there is a special reason (e.g., interview, vendor appt), email your request to: reunitequestions@henkel. com for prior approval. HOURS OF OPERATIONS Please check the scheduling system for current office and mailroom hours. MAILROOM HOURS OFFICE HOURS Mon – Thr, 10a-2p Mon – Thr, 9a-3p closed on Fri. (for Phase 1) closed on Fri. (for Phase 1) ACADEMY, SALONS AND DIGITAL STUDIOS By appointment only. Submit request to [email protected] for the Academy and salons and [email protected] for digital studios. 08

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 WHEN YOU ARRIVE Preventing COVID-19 from entering our facility is the first step to maintaining a safe and healthy work environment. These procedures help keep you safe when you arrive, while you work and as you leave. PLEASE NOTE THAT ENTRY FROM THE C3 LOBBY IS LIMITED TO FLOOR 7 Check In Everyone is required to check in at Reception on the 7th floor upon arrival. Screening Questions Do you have any of the following symptoms: Once you have checked in, you will fever/feverish, chills, dry cough, difficulty be asked the following screening breathing, or digestive symptoms such as diarrhea, questions: vomiting, or abdominal pain? Have you had close contact with a person who is Temperature Reading being tested for or confirmed with COVID-19 in the past 14 calendar days? Your temperature reading will be taken State and local orders may require additional with a temperature scanner. questions. If your temperature reads over 100.4 degrees F, you will need to rest in the Mother’s Room for a few minutes, and then have your temperature retaken. If your temperature still reads over 100.4 degrees F, you will not be permitted to enter the office. 09

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE OFFICE & COMMUNITY SPACES SEATING EMPLOYEES MUST SIT IN DESIGNATED OPEN WORKSTATION TO ADHERE TO SOCIAL DISTANCING GUIDELINES. Available workstations will have a chair and decal. Chairs should not be moved to other workspaces. Cleaning caddies are available in each neighborhood. Wipe your seating area upon arrival & departure (tabletops, seat armrests, keyboards, mouse, chair). Designated seating is also available on the balcony, please clean your area prior to sitting and departure. RESTRICTED SEATING AREAS PLEASE BE MINDFUL OF RESTRICTED SEATING AREAS. Casual seating areas, phone booths, focus rooms and certain huddle rooms are restricted until further notice. For now, conference rooms are also restricted and will become available as restrictions lessen. Once restrictions are lessened, all available conference rooms will be marked by a decal with occupancy maximums; note that maximum occupancy by room is enforced. Keep meeting room doors open when possible. Attendees must wipe down table and their seating area before and after the meeting. 10

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 MAILROOM New procedures for the mailroom have been established to minimize exposure. Please note that the mailroom is now restricted to support staff, and those authorized to ship/ receive hazardous material. MAILROOM HOURS: MON - THR 10a-2p, CLOSED ON FRI (UNTIL FURTHER NOTICE) Due to package handling and our current resources, please refrain from having personal packages delivered to the office. INCOMING PACKAGE(S): All mail must be quarantined for 24 hours before delivery. A confirmation email is required from [email protected]. For now, deliveries to your work area are possible. To request, send an email to [email protected] and indicate date/ time to receive. Large orders will wait on first floor loading dock for 24 hours. OUTGOING PACKAGE(S): A Shipping Form must be emailed prior to dropping off, the mail clerk will print shipping label and pack items. Shipping supplies can be provided for self-packing. Send an itemized list and date/time to pick up from the mailroom. If you need office supplies, send a request to [email protected] or reception- [email protected]. Staff will have it ready for you to pick up. For hazardous shipping/receiving, email [email protected] to schedule an appointment. 11

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE OFFICE CULTURE Our office culture is a meaningful aspect of Beauty Care Professional that highlights our individual and team personality. The below procedures have been designed to address activities/engagements in various social settings and when interacting with colleagues. KITCHENS/CAFES Review ‘max capacity’ signs for each kitchen / café to make sure you are compliant. If the kitchen/café you are closest to is at capacity, wait in line until someone has departed. Always respect the 6 ft social distancing measures, which means wait if needed for the other person to complete their task. Hand sanitizer is located at entry points to use prior to entering and exiting kitchen / café. Immediately clean any messes you make to keep the common area clean for co-workers. Hands should be washed before and after using appliances. ORDERING YOUR LUNCH Food Trucks: Visit https://streetfoodfinder.com/C3Culver to review the daily food truck options and place order for pick up. Note that Food Trucks may not be on-site in the short term. C3 will have a designated no contact drop off point for the following food delivery services: UBER Eats/ DoorDash/Postmates/GrubHub Delivery. Once you have received your food-please take the wipes at the delivery stand and wipe down your containers before bringing them back inside the office. 12

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 BRINGING YOUR LUNCH You have been provided a lunch bag with an icepack and sustainable cutlery and name tag. Bring this lunch bag to work since it has an icepack, you can leave it on your desk until lunch. If you must put your lunch in the fridge - you will be required to poly bag your entire lunch; poly bags are located on the counter near fridges. Wash your hands / use sanitizer before and after you bag your lunch in order to avoid cross contamination. Avoid overcrowding with any other items. Do not bring more than your meal for the day - there is not enough space to hold all your week’s meals. Note: until further notice, refrigerators will be cleaned out nightly, any food left will be tossed. Toasters have been temporarily removed until further notice. CELEBRATIONS Celebrations are not permitted during our Phase 1 and 2. When possible, host a party via online platform such as TEAMS. If a digital celebration is not possible consider hosting small gatherings outside in an open area, (e.g., balcony, courtyard), which allows for 6 ft of social spacing. Only pre-packaged, individual meals/serving should be served. No buffet or shared food allowed until restrictions have been lessened. If you are giving a gift or birthday card, create something digitally where people can sign vs. sending around a card and pen. 13

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE COFFEE/TEA BREAKS You have been gifted a personalized hot/cold tumbler with your name on it. Keep this as your office drinkware so that you can maintain it. Coffee, tea, water dispensers will be available, but you must wash your hands prior and after to using any of the machines. If drinking coffee, it is encouraged to wipe down the coffee pod prior to placing the pod in the machine. All community milks and creamers have been removed for the time being until further notice. Only creamer pods will be available for your use. You are allowed to bring in creamer, milk, but it must be stored in your lunch bag. As restrictions are lifted, items will be allowed to be placed in the refrigerators. 14

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 #ACADEMYOFHAIR ACTION: ALL BUSINESS AND EVENTS CONDUCTED IN THE #ACADEMYOFHAIR SPACES MUST FOLLOW THE FOLLOWING PROCEDURES UNTIL FURTHER NOTICE. Usage of any space will need to be booked and approved by the Academy Team, if un-booked the spaces will be restricted. Users will also be required to submit a request in the scheduling system Culver City Scheduler at least 24 hours prior. Academy and Studio booking will require a day in between bookings to provide time to implement cleaning and sanitizing practices. All spaces will be equipped with proper sanitation products, including hand sanitizer, sanitizing wipes and hand soap to promote frequent hand washing. Users should frequently disinfect commonly used surface, personal work areas and general equipment. All specialized equipment will be cleaned by Sodexo staff and Academy Team prior to usage. Stylist aprons, disposable capes, face shields, and gloves are available for use when working. Barbicide containers will be available for use and must be cleaned by user at EOD. No food consumption allowed. Any extension of usage past hours of operation must be requested and approved. Social distancing guidelines must be observed by photography / videography crew at all times. Models are to wear masks when not on camera. 15

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE Note: subject to change Stage 1 Practices: Mannequin / Swatch work only. 25% max capacity at 6’ social distancing Practices: Mannequin / Swatch work. Use of live models: Must receive prior approval Stage 2 from Beauty Professional CMT. Up to 60% max capacity at 6’ social To be evaluated. distancing Stage 3 100% max capacity at 6’ social distancing Note: subject to change LOCATION STAGE 1 STAGE 2 STAGE 3 Academy 6 14 24 2 4 5 Training Room 2 4 6 Test Salon 2 3 4 2 3 4 Trend Salon 3 4 5 Live Lab 3 3 4 Studio Lab Social Lab 16

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 MAIN ACADEMY & TRAINING ROOM Existing bookings: Please contact Academy Manger to discuss needs and new limitations and capabilities. Training tables and salon stations will be placed a minimum of 6’ apart during set up based on event needs. The Main Academy and Training Room can be used for photography and videography if needing more persons to execute than studios will allow. If you have booked the space, you will be required to disinfect all general workspaces and equipment before and after use. General workspaces: Tables, chairs, stations, salon chairs, products, tripods, hairdressing tools. Shampoo bowls must be cleaned before and after each use. HAIRDRESSER PRACTICES It’s especially important to properly disinfect your work areas prior to, in-between and after use. Elements to clean and disinfect include: Station counters, shears, mirrors, styling tools, brushes and combs, rolling carts, drawers or any storage containers. Product on station and any common product. Salon chairs, shampoo bowls and headrests. All tools need to be cleaned at the beginning of the day and in between models, removing all debris and hair. Social distancing rules apply for all interactions except hairstylist and makeup artist when working directly on model. 17

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE DIGITAL STUDIOS BOOKINGS All bookings must be submitted at least 48 hours before desired booking day to [email protected] A request with all names also needs to be submitted in the scheduler Culver City Scheduler. • All external equipment being brought in must be listed in detail.  • All persons involved in project must be listed with contact information and role. This includes if and all personnel brought in as part of an “Agency” or “Production Company.” • Pre-approval is required for all visitors. Send request to [email protected] EQUIPMENT EQUIPMENT ITEMS MUST BE REMOVED AT THE END OF EACH DAY • Cameras  • Computers • Product • Mannequin Heads Must be cleaned and sanitized if touched by more than 1 person • Any personal equipment  18

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 EQUIPMENT SANITATION STANDARDS  Specific Equipment General Equipment All Specific Equipment belonging to the Studios will be cleaned by All General Equipment used #AcademyofHair team: must be cleaned and sanitized by occupants of booking:  Cameras, sound equipment, lights, Chairs, tables, door handles, countertops, specialized grip equipment, monitors, monitor stands, light stands, mirrors, grip lighting control systems, livestream equipment, shampoo bowls, cabinets, hardware shelves, sinks, trays • After Action Report must be filed including the following: List of Studio equipment submitted with notations for equipment used and in need of cleaning. CATERERS All catering must be drop & go, individualized meals. Orders can be brought up to the 7th floor or be picked up at the designated location on the 1st floor lobby. 19

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE ADDITIONAL RESOURCES HELPFUL INFORMATION BELOW PROVIDES ADDITIONAL INFORMATION AND USEFUL LINKS Reunite Microsoft Teams Channel Reunite Teams Channel Reunite Questions email address: [email protected] #AcademyofHair booking contact: [email protected] Employee Assistance Program (EAP) 866-672-5414 / www.resourcesforliving.com (Employer ID: HenkelNA, password: eap) COVID-19 Henkel Portal Information: Henkel Portal California Coronavirus (COVID-19) Response: www.covid19.ca.gov CDC Website: https://www.cdc.gov/ Free Headspace resource available in LA county: https://www.headspace.com/lacounty Please check the Project Reunite Teams channel for updates or email [email protected] 20

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 USE OF CLOTH FACE COVERINGS TO HELP SLOW THE SPREAD OF COVID-19 How to Wear Cloth Face Coverings Cloth face coverings should: Fit snugly but comfortably against the side of the face. Be secured with ties or ear loops. Include multiple layers of fabric. Allow for breathing without restriction. Be able to be laundered and machine dried without damage or change to shape. CDC on Homemade Cloth Face Coverings CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure. Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the cloth face covering without assistance. The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance. 21

2020 JUL 16 BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE Should cloth face coverings be washed or otherwise cleaned regularly? How regularly? Yes. They should be routinely washed depending on the frequency of use. How does one safely sterilize/clean a cloth face covering? A washing machine should suffice in properly washing a cloth face covering. How does one safely remove a used cloth face covering? Individuals should be careful not to touch their eyes, nose, and mouth when removing their cloth face covering and wash hands immediately after removing. TIPS FROM THE AMERICAN ACADEMY OF OPHTHALMOLOGY TO HELP STOP FOGGING IF YOU WEAR GLASSES Fit your mask to your face. When putting on your mask, pull it up higher on your face. Also try pinching the top of the mask to fit the shape of your nose and tighten the sides for a good fit. Using an adhesives bandage to close the gap between the bridge of your nose and the top of your mask may also help. Wipe or wash your lenses before wearing them. An anti-fogging solution or gently washing your lenses with soap and water before wearing them may help keep water droplets from building up and fogging your lenses. Adjust your glasses. Pushing your glasses forward on your nose will allow more air to circulate and keep your breath from fogging up your vision. Rest your glasses over your face mask. Try pulling your mask up over your nose and rest your glasses on top of it. This blocks air from escaping and prevent fogging. 22

BEAUTY PROFESSIONAL CULVER CITY SAFE AT WORK GUIDE 2020 JUL 16 #Stronger together! 23