Titusville Fire Department 2020 Annual Report

TABLE OF CONTENTS 1 Message from the Fire Chief 3 Operations 4 Incident Responses Statistics 5 Spotlight 7 Facilities 9 CENTERFOLD: The Apparatuses of TFD 11 The Chain of Command Organizational Chart 13 Logistics 14 Training 15 Emergency Medical Services 16 Fire Prevention 17 Public Outreach 18 Budget 19 Recognition: New Hires, Promotions & Tenure July 2019 \\ Talking Points 1

FROM THE FIRE CHIEF It gives me great honor to present the Titusville Fire Department’s Annual Report for the calendar year 2020. This comprehensive report provides an overview of our department’s activities and resulting statistical data from 2020 as well as from prior years. The annual report also provides a snapshot of the many services we provide within both the emergency and non-emergency settings, along with highlighting our community outreach programs which help to educate our public about the importance of fire, life safety and injury prevention. All of the data that is compiled in this report is analyzed continuously throughout the year to improve our processes and enhance the service delivery to the community we serve. 2020 proved to be a very challenging year for our department. With being impacted by a global pandemic, and subsequent worldwide shortages in EMS supplies and personal protection equipment, we were forced to change some of our normal practices in dealing with medical patients. Although we did experience impacts from COVID 19 virus, we never had to reduce the level of service to our community. We continue to monitor the conditions daily and adjust our response accordingly to ensure we are prepared when the emergency calls come in. On top of working through the ongoing pandemic, the Titusville Fire Department was audited by the Insurance Service Office (ISO) and was able to improve our Property Protection Class Rating from a Class 3/3X to a Class 2. This improvement comes from increased staffing levels associated with our (6) SAFER Grant firefighters, additional response apparatus and equipment, enhanced training, and other improvements in the Water Resources Department and Communications Center. This improvement places the Titusville Fire Department in the top 4% of all fire departments in the United States and can help to reduce residential and commercial property insurance. As we look forward to 2021, I am truly honored and humbled to work alongside some of the best men and women in the fire service. I am confident that we are all up to the challenges we face within our growing community today and moving into the future. The overall success of our department is a direct result of the outstanding team of men and women that make up the Titusville Fire Department, the support of the City Manager, Mayor and Council and most importantly, you the citizens. Thanks, and God Bless! Michael Woodward Michael Woodward Fire Chief 1

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OPERATIONS Titusville Fire Department’s Operation Division is responsible for OPERATIONS CHIEF JOHN HUSTOLES ensuring that all combat personnel and equipment are ready to respond, whenever the community is in need, for whatever that need is. some of what our highly trained personnel offer the community. The Fire Department is made up of 57 combat personnel. Each one of Typically, on EMS calls, TFD will arrive on scene first and administer these individuals are at minimum, State certified firefighters, and either EMT or Paramedic certified. However, the vast majority have specialty aid to the patient. Care is then transferred to a County ambulance, training that exceeds the minimum. This group of highly trained for the patient to be taken to the hospital and receive definitive care. emergency responders are divided as follows; three shifts (battalions), Unfortunately, this practice can be taxing on the EMS system when call three Battalion Chiefs, 12 Lieutenants, 12 Driver/Operators, and 30 volume is high. Due to extensive economic growth, and population firefighters. We utilize the following mainline apparatus on a typical increase in the north end of the County the frequency of peak call day; three fire engines, one ladder truck, a squad, transport-capable volume has increased. To address this issue TFD and Brevard County rescue, district vehicle, and marine rescue boat. Fire Rescue have developed a mutual aid agreement, allowing TFD Often, special events, such as manned rocket launches, will temporarily, to transport patients when County ambulances reach their capacity. but drastically increase the population of our community. Anytime we Titusville Fire Department is the only municipality in Brevard to offer expect something like this we are fully prepared to increase our staffing this supplemental service for our County EMS partners. For now, we and frontline apparatus to account for the extra growth. Along these operate one rescue (transport capable ambulance) amongst our fleet. same lines, we are prepared to make staffing modifications for natural When Brevard ambulances have reached capacity in the north end of disasters, such as hurricanes. In these circumstances, the municipal the County, Rescue 13 is called into action. This is just the beginning of Emergency Operations Center (EOC) is activated. The Fire Chief will a growing service we offer for our County partners, and the citizens then assume the role of Emergency Manager, and the EOC is staffed of Titusville. We look forward to adding additional transport capable accordingly. There is no call too big, or too small. apparatus to our fleet. The fire service, and EMS have high standards when it comes to We must also recognize that training. When our crews are not responding to emergency calls, they not every potential hazard are typically involved in some sort of continuing education. Primarily, should be expected to evolve training is conducted in-house, overseen by our Battalion Chief of into an emergency. Prevention Training. This consists of anything from live fire instruction at our – this is key to much of what training tower/burn room, to emergency medical education in our the modern Fire Department recently updated, state of the art classroom. has to offer the community. Though our responders are Our largest call to service comes in the form of medical emergencies. some of the most highly Currently, the minimum standard to be hired as a firefighter is to also trained, and capable, we are be Nationally certified as an Emergency Medical Technician (EMT), confident knowing that our with the contractual expectation of becoming a certified Paramedic. prevention practices avert This allows our crews to administer the highest level of prehospital many emergencies from care available: establishing intravenous access, administering lifesaving occurring in the first place. medication, and monitoring cardiac rhythms. These critical skills are just This keeps the community safer, but also reduces the inherent risks associated with being a firefighter. Simply put, if we can keep a structure from burning, not only have we made the City a safer place to live, but we’ve also made our organization a less hazardous place to work. Despite the challenges we faced throughout 2020, the men and women who make up Titusville Fire Department have not stopped looking toward the future. More than ever before we have placed a strong emphasis on sculpting the next generation of Fire Department leaders. When that generation steps up they will be opening the door for a new group, who face new challenges. They will be more than prepared for such a task, and well adapted to a culture of embracing change and perpetuating succession. This is the future of the Titusville Fire Department, and it is exciting to be a part of what will make that future possible. 3

TFD BY THE NUMBERS TOT9A,L3C2A1LLS FIRE CALLS 140 EMS CALLS 6,170 OTHER CALLS 3,011 FIRE 12 140 5,824 EMS 315 19 6,170 FIVE-YEAR HISTORY OF CALLS OTHER 3,011 STATION 10 18% 1,635 Calls 30% 22% STATION 11 30% 2,794 Calls STATION 12 2,053 Calls STATION 13 2,839 Calls TRAINING HOURS AVERAGE EMERGENCY DRIVER/OPERATOR 679.75 RESPONSE TIME HAZ-MAT 557.75 OFFICER 1,458.25 COMPANY 4,999.30 EMS 1,131.75 ARFF 183.22 APPARATUS CHECK 5,650.00 FACILITY 176.25 SPEC./MISC./ADMIN 357.00 15,193.27 HOURS 4 MIN. 50 SEC. National Average = 10% 4

SPOTLIGHT Firefigher Physical Fitness Afirefighter’s physical fitness is paramount for the rigors of the everyday job. Firefighters can easily go from 0 to 60 in a matter of a few seconds and then come back down to 0 in order to continue their day. Now try that 5 to 15 times a day. With this in mind, Titusville Fire Department has instilled a mindset of physical fitness. Physical fitness increases job performance, decreases injuries, and instills a sense of comradery, competition, and general health and wellbeing. Firefighters work together, live together, eat together, train together and above all else must trust each other. On a daily basis, individuals and crews participate in physical training (PT). For one hour a day, firefighters will run, walk, lift weights, and perform job skills, all to condition their bodies to be ready for the exertion the job may bring at any moment. Just as practicing any skill, PT needs to be done to continue to improve. A program was instituted in 2007 and has been used to assess the wellbeing of Firefighters twice a year. The program is recognized by the American College of Sports Medicine and other industry approved protocols measuring men, women and age groups separately. The 5

LISA FORD LIEUTENANT Years of Service: 16 Physical Fitness Stats: • Nationally-ranked Olympic Weightlifter • Avid Crossfitter • AFFA Primary Group Exercise Instructor “It’s been an honor to be apart of and administer the fitness assessment for our fire department twice a year. This program is consistent and measures the five fitness components for overall wellness. I really enjoy facilitating and helping our firefighters achieve their best. It’s a personal inspiration for me.” DESMOND RUSSO FIREFIGHTER Years of Service: 8 Physical Fitness Stats: • Certified Personal Trainer “Work hard, play hard, and help who you can along the way. Life is short, love what you do!” fitness exam contains five parts: body composition, aerobic capacity, muscular strength, muscular endurance, and flexibility, and each is ranked and scored. • Body Composition is body fat % • Aerobic Capacity is a 12-minute, 1-mile walk • Muscular Strength is grip strength plus a 3-repetition dead lift • Muscular Endurance is 1 minute of push-ups and 1 minute of crunches to a cadence • Flexibility is a sit and reach The Titusville Fire Department has 58 participants that all receive a score on a 0-5 scale after completion, with 0 being poor and 5 being excellent. The Department average is 4.45, with 75% of participants scoring above 4.25. This is an indication your firefighters are in great physical shape and can do the job at a high level. We can thank our Department Wellness Coordinators Lieutenant Lisa Ford and — new to the position this year — Firefighter Desmond Russo. With their hard work and dedication to providing a fitness plan, location, and administering the program, we will be able to continue our stance on overall health and fitness. 6

FACILITIES STATION 10 617 North Singleton Avenue Apparatus: • Engine 10 • Reserve Engine 1 • Reserve Rescue Personnel: • Lieutenant • Driver/Operator • Firefighters (2) STATION 11 550 South Washington Avenue Apparatus: • Reserve Ladder • District 10 • 1925 LaFrance • Truck 11 • Squad 11 Personnel: • Lieutenant • Driver/Operator • Firefighters (3) 7

STATION 12 2150 South Park Avenue Apparatus: • Engine 12 • Brush 12 • Reserve Engine 2 Personnel: • Lieutenant • Driver/Operator • Firefighters (2) STATION 13 4715 Barna Avenue Apparatus: • Engine 13 • Rescue 13 • Special Events Response Vehicle Personnel: • Lieutenant • Driver/Operator • Firefighters (3) FIRE HEADQUARTERS 550 South Washington Avenue Personnel: • Fire Chief • Shift Battalion Chief • Senior Administrative • Training Chief Assistant • EMS Chief • Fiscal Analyst • Logistics • Operations Chief Coordinator • Administrative • Life Safety Assistant Specialist • Fire Marshal • Fire Inspectors (2) 8

DISTRICT 10 BRUSH 12 2015 Chevrolet Silverado 2500 1978 MFF A3 4X4 Tank Capacity: 1,000 Gallons RESCUE 13 ENGINE 10 2014 Ford F-450 2008 Pierce Contender Wheeled Coach Tank Capacity: 1,000 Gallons ENGINE 12 2008 Pierce Contender Tank Capacity: 750 Gallons 9

TRUCK 11 SQUAD 11 FIRE 2 2013 Pierce Impel Quint 2018 Ford F-350 XL 2018 Chevrolet 75-foot ladder Custom Truck & Body Works, Inc. Tank Capacity: 480 Gallons Tahoe ENGINE 13 LOGISTICS 1 2018 Pierce Enforcer 2020 Ford Tank Capacity: 750 Gallons F-150 10

THE CHAIN OF COMMAND City Manager Fire Chief Senior Administrative Assistant Administrative Operations Chief Fire Marshal Assistant Fire Inspector II Volunteers Battalion Chief Fire Inspector I Training Battalion Chief Battalion Chief Emerg. Response (3) EMS Lieutenants (12) Driver/Operator (12) Firefighters (30) 11

57 LSIWNOERN 69 5 SSWTAOFRFN 7 SUPPORT TOTAL PERSONNEL Fiscal Analyst Fire Chaplain Volunteer Logistics Coordinator Life Safety Specialist 12

LOGISTICS T LOGISTICS COORDINATOR FRANK CANADA he Logistics section supports Fire Department operations through the acquisition and maintenance of Fire/ EMS vehicles, equipment and facilities, as well as the procurement and distribution of supplies and materials necessary for day-to- day functions. The division consists of several responsibilities to include but not limited to: Supply Requisitioning, purchasing, receiving, warehousing and inventory of equipment and supplies needed for day to day operations. Facilities Managing repairs and maintenance requests for four fire stations and one training facility. Overseeing capital projects, including the construction of new fire stations and major renovations of existing stations. Fleet Coordinates the maintenance and repairs of the department’s fleet of fire and EMS vehicles and emergency equipment. The logistics section continually strives to keep our personnel safe by procuring the latest gear and equipment to maintain the highest level of safety standards. Beginning in 2021 all front-line combat personnel will be outfitted with new turn out / bunker gear. This marks a 15-year goal set by the logistics section. Now, every member will have three sets of Turn Out / Bunker gear which includes a front-line set, back up set and now a training set. 13

BATTALION CHIEF OF TRAINING GREG SUTTON TRAINING Training is one of the most basic — yet necessary —functions Ensuring that we make the most of each training a fire department must complete on a regular basis. It helps opportunity between answering calls for service is our personnel maintain readiness, stay up to date on new fire essential. We look forward to continuing to enhance and rescue technology and techniques, and maintain proficiency our response capability as we send personnel to another for our citizens and themselves. Topics are varied throughout series of specialized classes; Vehicle Machinery Rescue the year to ensure our personnel are keeping up with the most (VMR) Operations and VMR Technician. There is no doubt that current standards and practices. we will face new challenges in 2021. Staying vigilant and trained Many instructional methods are utilized, allowing us to take up is our priority. full advantage of the time and resources we have. Recurrent hands-on training is the preferred method of maintaining 14 familiarity with tools; fire ground tasks and procedures. Our training is comprised of a mix of online content, lectures, and practical evolutions. Training is completed at the company level at stations, our headquarters training room, and at our state-of- the-art, live-fire-capable training facility. In addition, the training division is responsible for assisting in various activities during the year: Promotional assessments including Driver/Operator and Lieutenant, Acting Driver Assessment, New-Hire Assessment and Orientation. The learning never stops in our line of work, as technology, strategy and tactics are ever changing. One example of this was the emergence of COVID-19 in early 2020. This changed the way we approached every call and every patient. It changed the way we came together to train, being mindful of physical distancing and wearing a face covering. Looking to 2021, we are excited to move forward from a very challenging year. We have developed a robust training plan to enhance our current training methods and delivery.

E M SMERGENCY EDICAL ERVICES E INTERIM BATTALION CHIEF OF EMS LUCAS SENGER mergency Medical Services (EMS) are provided to the citizens, in real life situations, all the while being precepted by our Paramedics businesses and visitors of Titusville through the Titusville Fire and EMTs. Department (TFD). When you dial 911 at home and ask for medical, a Interim Chief Lucas Senger assumed the duties of EMS Chief on fire truck may show up to your address first. Do you know why that is? October 26, 2020, relieving Operations Chief Hustoles who has been We are first responders. All TFD personnel are medically trained in both serving a dual role of Basic Life Support and Advanced Life Support. This means Paramedics Ops and EMS. Since and Emergency Medical Technicians (EMTs) are showing up to your taking the reins he has door in the quickest time possible to render the appropriate aid. You enjoyed leading the are treated by highly skilled crews trained in everything from “stop the EMS division and looks bleeding” to “I’m having a heart attack” and everything in between. forward to continuing The year 2020 has been nothing short of challenging for our EMS to lead the division into response personnel. The crews are taking every precaution to protect the year 2021. We have you and protect themselves from COVID-19. Personnel are wearing responded to just over more levels of personal protective equipment (PPE) than ever before, 6,000 calls for EMS. We including gowns, goggles, gloves, and masks. All these necessary successfully provide the precautions do not interfere with the ability to provide the best care highest quality care to possible to our community. They are still able to adequately detect, the Titusville community respond rapidly, report it, treat on scene, maintain care in route to and will continue to do hospital and transfer you to the care of hospitals nurses and doctors. so every day. These are the six bars in the Star of Life. During the pandemic, the division has continued to keep some degree of normalcy. All 44 paramedics and 18 EMTs have renewed their certification through continued education. The TFD has welcomed two An EMT displays the use new Solo Paramedics, graduated two Paramedic students from accredited of full Personal Protective programs, and enrolled two more EMT’s into Paramedic school. We Equipment when responding have also kept our ability to provide an educational ride-along program to a medical emergency. for students enrolled in the EMT and Paramedic programs. These students are able to “see and do” what they are learning in the classroom DETECTION DEFTIRNIATINVSFEECRATROE REPORTING EMS ACCOMPLISHMENTS RESPONSE CTARRAENINSIT 6000+ EMS calls ON-SCENE • 2 Solo Medics CARE • 2 State-Certified Medics in Solo Program • 2 Medic Students STAFF = HEALING & MEDICINE • Continue to Provide a learning environment for EMT/ Paramedic Students riding along on frontline apparatus • Paramedic Recertification 44 • EMT Recertification 18 15

Fire Prevention T FIRE MARSHAL PAUL ANDERSON inspections for all commercial he Fire Prevention Division plays a crucial role in the overall safety of our community by proactively working with businesses, and multi-family occupancies developers, and contractors, coupled with enforcing the Fire Code, Florida State Statutes, Florida Administrative Code, city Code of within the city. Annual Ordinances, and city Land Development Regulations, as well as investigating fires for cause and origin. inspections ensure fire code The primary goals of the Fire Prevention Division are community fire safety and prevention and to provide superior customer service to all requirements have been met customers, both external and internal, including residents and visitors of the city, property and business owners, developers, and contractors. and that fire department One of those key goals is to provide efficient and timely plans review and on-site inspections of new development within the city. To meet access and building life safety our goals, we work closely with various city, county, and state entities. These include city Planning and Zoning, Development Services, Water features (such as Fire Alarm Resources, Public Works, and Code Enforcement. Fire Prevention Division personnel also work with their counterparts at the county level and Fire Suppression Systems) as well as State of Florida entities including Florida State Fire Marshal, Department of Business and Professional Regulation, Department meet industry standards. of Agriculture, Department of Health, Department of Education, and others. A properly conducted Titusville has experienced a significant increase in both commercial and residential development. The Fire Marshal is instrumental in Inspection can alert the working with Developers and Contractors to ensure developments, new construction, and building renovation projects meet the adopted occupant to hazards which codes and regulations of the State of Florida and the City. The Fire Marshal and Inspectors are involved throughout the entire building could potentially lead to a process from pre-development planning beginning with a conceptual plan, to site development ensuring access for emergency vehicles and fire, injuries, loss of life, and placement of fire hydrants, building plans review and approval, and building construction inspections from start of construction up to the temporary or permanent loss issuance of the Certificate of Occupancy. The Fire Inspectors are certified professionals that interact primarily of jobs, which ultimately can with the commercial businesses and multi-family occupancies. The bulk of their responsibilities consist of conducting annual fire safety affect an entire community. Fire Inspector Brian Webber inspects a commercial kitchen’s hood system. The efforts of the fire prevention division have Fire Inspector Kyle Mack inspects a Fire contributed to a continued Department Connection (FDC) at a new decrease in commercial fires construction site. within the city. The Fire Prevention Division also administers the department’s Smoke Alarm Program, issue permits for open burning, fireworks, and temporary tents, as well as performs inspections for food trucks, and special events held throughout the city. The Titusville Fire Department’s Fire Prevention Division remains committed to excellence both internally and externally as we continuously strive to provide exceptional fire and life safety protection to the residents and visitors of the City of Titusville. FIRE PREVENTION ACCOMPLISHMENTS INSPECTIONS COMPLETED 1,580 • Preliminary License Inspections 152 • Annual Business Inspections 866 • Business Re-inspections 625 • New Construction Inspections 124 PLANS REVIEW 326 • Site Plans Reviewed 44 • Construction Plans - New Construction 106 • Construction Plans - Renovations/Additions 124 16

LIFE SAFETY SPECIALIST KERRI LUBESKI PUBLIC OUTREACH P 2020: Lights, Camera, Education!ublic education and outreach looked different this year Rolling Into a New Year as 2020 unfolded. In the fire service we have to adapt and find As the year rolled on we were excited to roll out our newest vehicle solutions that will help those in need, and that was no different for our to our fleet, the public education and outreach van! This 2020 Ford public education and outreach programs. Under normal circumstances Transit van may look like a fire truck but it’s putting out fire prevention our firefighters and life safety specialist would be attending special events safety messages and will be a fun backdrop for future outdoor events! engaging in face-to-face conversations. This year we found ourselves Whether you see us driving by or from the comfort of your home on face to face with a camera and using our social media platforms to get your devices, thank you for supporting us. Fire prevention begins with our safety messages out you in your home. to the community Take this time to more than ever and we educate yourself and created our Quick Tip your family, practice Videos. These videos your home escape highlighted smoke plan and prepare for alarm safety, cooking possible emergencies. safety, some history of fire departments and of course our big red Ember the Clown stands trucks. with the brand new Public Education van. Community Partnerships TOTAL PUB.ED. This year was difficult for all of us but more so for our homebound EVENTS seniors. In March our department partnered with Aging Matters in STATION ENGINE Brevard to help increase awareness to the many services they provide DISPLAYS to our seniors. We know that people like to live out their lives in their 5 7TOURS homes as long as possible. That can come with isolation and safety concerns. Programs like Meals on Wheels provides an opportunity for 116INJURY PREV./ someone to check in with the resident and deliver a meal with a smile, even with our masks on. In a year where we all felt isolated in our own 104PUB. ED. ways, our agency created a music video and a fun holiday video to let TOTAL NUMBER OF the community know CITIZENS REACHED our seniors are being CITIZENS cared for and not alone. 3,196REACHED 3,232CITIZEN 36CPR CERT. A scene from the Aging TOTAL SERVICES Matters Meals on Wheels RENDERED music video. FILES OF A scene from the Aging 467LIFE DIST. Matters Holiday Gift Program video with Coco the Elf and 67 596CAR SEATS INSP. her rocket sled. 36CAR SEATS DIST. 26BIKE HELMETS DISTRIBUTED 17

ANNUAL BUDGET TOTAL BUDGET: $6,856,827 $6,104,260 OPERATIONS BUDGET: $752,566 Personnel $752,566 $21,288 $8,600 $91,976.16 Operating Budget Allocations Insurance Office Supplies Fire Inspections $18,175 $5,710 Professional Services Rentals & Leases $9,500 $2,000 Books/Pubs/Subs/Mems Freight & Postage $1,725 Printing & Binding $347,358 $209,840 Repair & Maintenance Services Operating Supplies $58,400 Training $658.00 $47,970 Child Safety Seats Communications Services $22,000 Travel & Per Diem $10,116 REVENUE: $102,750.59 Fire False Alarms 18

RECOGNITION NEW HIRES PAUL ANDERSON JONATHON GORE BRENDAN WALSH FIRE MARSHAL FIREFIGHTER FIREFIGHTER PROMOTIONS JOHN HUSTOLES ADAM VAKNIN SHAUN FISHER OPERATIONS CHIEF BATTALION CHIEF DRIVER / OPERATOR TENURE 15 YEAR 20 YEAR 25 YEAR 35 YEAR 10 YEAR MICHAEL ABERNATHY LOYE CODY GERALD FORD FRANK CANADA TOMMY DUNCAN (2019) DAVID HIGGINBOTHAM (2019) ZACKERY BOONE (2019) LISA FORD (2019) TIFFANY LAMOTHE MIKE WOODWARD BEN LEES (2019) JOSHUA HALL (2019) JUSTIN JOHNSON 19 CHAD LINDQUIST DAVID NEELD

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