Britcham2020-GBBI21x27-25feb-Flipbook

THE GUIDE TO BRITISH BUSINESS IN INDONESIA 2020/21 The BritCham Handbook



The BritCham Handbook | The Guide to British Business in Indonesia 2020/2021



TABLE OF CONTENTS ABOUT BRITCHAM 38 EVENTS HIGHLIGHT Briefings 02 What We Do - Vision & Mission CEO Series Ministerial Series 03 Who we are Global Partner Election Series 05 Member Focus Group Sizzling Summer Climate Change Christmas Party Human Capital & Education Smart Cities 42 BRITCHAM INDONESIA CONTACT INFO 06 Board of Management 2020/2021 43 MEMBERSHIP DIRECTORY 09 Britcham Executive Office Team 43 Patron, Sustaining, Special Category Sponsors, & Premier Members 11 Message from The British Ambassador for 63 Business Network Development Partner ASEAN, Indonesia and Timor-Leste 69 BritCham Human Capital & Education Centre University Partners 13 Message from The Chairman of KADIN BY SECTOR 81 Agriculture, Livestock, Forestry and Fishery 15 Message from The Chairman of 85 Banking, Finance & Insurance BritCham Indonesia 91 Construction & Infrastructure 93 Consultancy, Business/Professional Services, 16 Message from The Executive Director HR & Other Services of BritCham Indonesia 111 Consumer Product, Retail, F&B 115 Engineering, Manufacturing & Industrial 17 International Business 123 Healthcare, Education & Service Partners Confidence Index 2020 131 Travel, Hotel & Entertainment 135 Logistics, Shipping and Transportation 21 BRITISH BUSINESS CENTRE 141 Oil, Gas, Mining & Quarrying 22 About British Business Centre 145 Professional Services, Legal & Law 23 Business Centre Team 151 Real Estate & Property 23 UKEF 157 Security & Risk Management 24 Northern Powerhouse Trade Mission 161 Individual & Honorary Members 2019 - 2020 167 Overseas Members 25 BiSEA Roadtrip Oct 2019 - March 2020 183 Indonesian Institution 26 Visit Programmes May 2019 - Dec 2020 186 Company Index 27 Human Capital & Education Centre 188 List of advertisers 28 BiSEA & Articles Recent Changes to Indonesia’s Regulatory Environment 5 cultural nuances when doing business in Indonesia Indonesia macroeconomics environment 2020 Indonesia’s: opportunities to do business with Indonesia’s regions Central & West Java Province 34 Market Access 35 MEMBER’S GROUP 35 YIPA 36 Professional Women’s Group 37 BritCham’s Giving Kids A Sporting Chance 1

WHAT WE DO The most effective business development resource in Indonesia Ministerial Series Global Partners by BritCham Human Capital CEO Series European Joint Gathering & Education Centre Annual Sports Gala Election Series Sizzling Summer Toast Profesional Women’s Group Environmental Series The Christmas Party Entrepreneur Alumni Young Intelligence Series Professional Group Webinars British Business Centre Conferences VISION & MISSION VISION Britain and Indonesia, Winning Together MISSION STATEMENT To be the leading business membership association. Promote and facilitate trade and investment growth between Britain and Indonesia through our diverse network. PRINCIPAL OBJECTIVES Collaborating | Networking | Advocating | Insightful 2

WHO WE ARE The British Chamber of Commerce is now in its fourth decade of establishment building on a British business presence that extends more than a hundred years. Over those years, we have had the pleasure of welcoming the most influential politicians, business leaders, world commentators, renowned experts in various fields and academicians as guests to over various forums. Last year, we hosted more than one hundred events that provided broad platforms for business development amongst our members. Over those years, we have had the pleasure of welcoming In addition, the Chamber provides tremendous media the most influential politicians, business leaders, world opportunities for promoting and advertising to a dynamic commentators, renowned experts in various fields and business community. academicians as guests to over various forums. Last year, we hosted more than one hundred events that provided Although British in name, our BritCham community is broad platforms for business development amongst our far from exclusively British. The integrity of the BritCham members. brand attracts members, sponsors and advertisers with roots from all over the globe and most pleasingly, from our Working in partnership with the British Embassy (DIT) host country, Indonesia. and the British Council, whose senior representatives sit on our Board of Management, BritCham is committed Indeed, through the establishment of Britain in South East to developing a services infrastructure that supports all Asia (BiSEA),opportunities are expanding in a regional stages of business development right from their inception context. Whether you are an SME in the UK looking at in Indonesia. opportunities in Indonesia or an established business here, the only way to truly appreciate the value of membership To our members and a wider business community, is to take the first step and join our dynamic informational we represent an independent and reliable source of business community. information on issues. This covers politics, current affairs, security, health, inside-track analysis from our business sector groups, advocacy, personal and social development. As the non-government organisation that represents BritCham’s vision for the future, is to further improve Britain in Indonesia, BritCham is an associate member our delivery of professional and efficient services to of the Indonesian Chamber of Commerce and Industry our members as well as to those UK and Indonesian (KADIN) and is attempting to forge stronger links with key companies and individuals wishing to develop business Government ministries and departments. It is our aim to between the two countries. ensure that the interests of ensuring a continued strong business relationship between the UK and Indonesia To achieve this we have continued to implement a are taken into account in the formulation of policy and modest expansion programme to improve our resources, legislation impacting on trade and investment. further develop our website, expand our range of market facilitation services, and investigate the establishment of a It was anticipated that our move to a Chamber of counterpart organisation in the UK. Commerce would strengthen our impact in this regard. The formation of a range of sector groups within the Chamber This is an important time for BritCham as we continue to ensure that BritCham’s inputs are targeted and well establish ourselves as advised. a Chamber of Commerce. We therefore look forward BritCham has continued to publish the Guide to British to the support of those in the British and Indonesian Business in Indonesia, which has proved to be an business communities who have an interest, as we do, in invaluable aid both to newcomers in the market as well as nurturing the growth of the bilateral business relationship, to businesses already established in Indonesia. particularly as the Indonesian economy slowly continues to recover from an economic crisis. 3

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MEMBER FOCUS GROUP Climate Change Member Focus Group Chair: Ainsley Mann - ASEAN Head of Business Development at Swire Pacific Climate change affects us all a fascinating range of business Along with the formal inauguration whether in a personal capacity opportunities that include but of the Climate Change Member or in our business. In November not limited to forest restoration, Focus Group, BritCham launched 2021, the UN Climate Change renewable energy and agritech. the Environmental Series – Climate Conference will be held in Glasgow, Change Focus webinar on 9th of July UK. The significance of the fact the This Member Focus Group serves 2020. The first webinar discussed Conference will be held in the UK as a platform to share ideas, provide on ‘The Road to COP26: Meeting would offer significant opportunities relevant contents and engage in Corporate Climate Commitments for Britcham to constructively advocacy relating to climate change and the Role of Forest Restoration engage with key stakeholders both issues. To ensure more member Projects’ with Jeffrey Chattelier from in the UK and here in Indonesia. engagements, all group members Forest Carbon, Lucy Arndt from are encouraged to take a more active Ecosphere+ and Adam Gibbon from Many of BritCham Members role on this initiative by sharing Mirova Natural Capital. have already introduced climate ideas, providing contents, engaging change related initiatives into their in advocacy and sharing best Regular virtual events are planned. businesses and likewise Climate practice and concerns. This Group is strictly for members Change does in itself open up only. Human Capital & Education Member Focus Group Chair: Dr. Paul Aitken-Founder of MLA (Singapore) Pte Ltd and Mastering Leadership Agility (UK) Ltd To be relevant and helpful for executive training and Continuing internships and employment of members, BritCham Members Focus Professional Development (CPD), returning Indonesian talents from Groups are designed to address in TVET and other informal training the UK. In collaboration with NOCN, topical issues that have immediate solutions. The recent emergence BritCham, and alongside our focus appeal to different sectors. of acceptance of online delivery group, we will also seek to endorse Human Capital and Education enhances those opportunities for and provide accreditation for development has been chosen, British service providers. This group apprenticeships and qualification noting its increasing importance for can make a vital contribution to programmes, whose curriculum business sustainability in driving simultaneously building Indonesia design and its delivery will be other essential factors, e.g. financial and UK enterprises. HC&E Member provided by members. and business strategy. Based on Focus Group will work closely with the BritCham Business Confidence the BritCham Human Capital & This Member Focus Group will Index (BCI) results in each of seven Education Centre and the BritCham- support both human resources annual surveys, the acquisition, YIPA partnership in achieving this practice improvement for our development and retention of talent objective. wider membership and policy is cited as a major challenge to development at national level, achieve business potential. More engagement with UK alumni through thought leadership and and relevant employer associations advocacy. As Indonesia seeks to leverage and educational institutions are off its developing global potential, planned. This group plans to partner This Group is strictly for members multiple opportunities prevail for with companies in Indonesia for only. Smart Cities Member Focus Group Chair: James Allan – Country Head of PT Jones Lang LaSalle Taking into account the huge interest components and relevant issues. It is the Head of Global Research in Indonesia’s stated intention to also intended that this group could Programme at JLL London and Rama move its capital city to Kalimantan help generating some businesses Raditya from Qlue. Taking on the and that Indonesian ambition ranges among members. Noting the wide topic of ‘The rise of Smart Cities: A from smart villages to smart islands, coverage of smart cities, members Real Estate Perspective’, focusing this group is well placed to keep UK of this group have chosen some on the role of real estate industry and domestically-based members particular areas and topics as its foci in creating a truly scalable and informed of opportunities across that include smart cities financing successful smart city solutions, and central and local governments, as scheme in Indonesia, Internet of to also discuss its potential role of well as within the private sector Things (IoT) and apps utilization, smart cities in Indonesia. supply needs. renewable energy for rural electrification. This group is strictly for members The Smart Cities Member Focus only. Group aims to generate more On September 17, 2020, the Smart relevant and useful events focusing Cities Member Focus Group had on smart cities along with its its first webinar with Jeremy Kelly, 5

YEAR OF OFFICERS BOARD MEMBERS Chairman Lia Alizia Dian Andyasuri Olly Riches Makarim & Taira Shell Indonesia Michael Page Group Vice Chair Vice Chair Dave Campbell Susana Germino Rino Donosepoetro Valentina Chai BP Indonesia Swire Group Standard Chartered Bank Astra International Tbk Honorary Secretary Honorary Treasurer Paul Setio Kartono Dimitris Kostianis Nick Holder Graham Garven Prudential Life Assurance PZ Cussons Indonesia Prudential Life Assurance VDB Loi Indonesia Ranjana Singh MT Rajah WPP Kellys Express 6

2020/2021 EX OFFICIO Dendy A. Borman David Butcher Oliver Richards Diageo Indonesia British School Jakarta British Embassy Jakarta Arif Hudaya Sony Jethnani Hugh Moffat Unilever Indonesia Sony Jethnani Consulting British Council Francois de Maricourt Gary Selbie Tonny Pranatadjaja PT Bank HSBC Indonesia Premier Oil Protocol One 7

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BRITCHAM EXECUTIVE OFFICE TEAM Chris Wren Executive Director Daliana Tiono Tamia Rahayu (Tami) Marsha Tinambunan Methildis Ayu Emanuela (Yue) Finance Officer Marketing Manager Market Access Services Team General Affairs Coord. Coordinator & Executive Assistant Lingkan Bella Chenny Angelina Widyanastiti (Asti) Marni Nursepti Communications Business Development Events Coordinator Membership Coordinator Coordinator Services Officer Yunita Leginawati Shella Djuwardi Syarifah Nurjihan Andri Wulan (Arin) Sales & Marketing Market Access Services Project Assistant Recruitment Coordinator Coordinator Marketing Team Tasya Robert Thorpe Arif Warman Tusin Finance Assistant GBBI Project Officer Office Assistant Driver 9

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MESSAGE FROM HMA OWEN JENKINS British Ambassador to Indonesia and Timor Leste I am delighted that the British Embassy has been able to sustain its close collaboration with BritCham and British Embassy even during the trying times of the Covid-19 pandemic. Throughout the epidemic, BritCham has supported and advised British companies, acted as a channel between business to government, and highlighted the generous donations from UK companies to Indonesian communities. I am proud that the Embassy has been able to work with BritCham on these important issues through a range of shared activities. Equally we must now work effectively in the new world We are also adjusting our focus to respond to newer which the virus has created, managing the challenges and opportunities. DIT has just launched a Digital Trade seizing new opportunities as they appear. For the UK, this Network to forge new digital partnerships between UK and year is an important year after our departure from the the Asia Pacific region. We are investing in promoting the EU. In Indonesia we are laying the ground for a stronger UK’s world leading education offer. And we are of course trade and investment relationship through the Joint Trade focussed on increasing UK trade and investment to support Review. Through this process, we will identify priority the energy transition in Indonesia. sectors to grow business between our two countries and work together to make it easier for British businesses to In all these areas, BritCham Indonesia and its members are trade and operate here. among the Embassy’s closest partners. We look forward to working together on a new series of activities, webinars The UK, in partnership with Italy, will also host the UN and trade missions, as well as bringing British businesses climate change conference (COP 26) in Glasgow next year, together with Indonesian partners. Most importantly we for which we have high ambitions. COP26 will demonstrate look forward to working together to help British business – to global audiences that the low-carbon, climate resilient whether new to the market or well established – to adapt economy is also the only credible growth story for the 21st to the new environment and to play its part in delivering century: strong, sustainable, and inclusive. our ambitious shared agenda. Regards, HMA Owen Jenkins British Ambassador to Indonesia and Timor Leste 11

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MESSAGE FROM ROSAN PERKASA ROESLANI Chairman of KADIN This will be a compulsory book and for all company must have who highlighting the business and trade relationship to further enhance to trade investment in a higher level. On behalf of Indonesian Chamber of Commerce, we In the trade sector, the volume of the bilateral trade warmly welcome and congratulation to the launching of between RI and UK shows fairly sustaining result with the The BritCham’s Handbook 2018/2019 which is present a total of US$ 1 billion UK’s exports to Indonesia and US$ 1.4 guide to UK Businesses in Indonesia. We strongly believe billion UK’s imports from Indonesia in 2017. Now is time that the publication of the handbook will be instrumental in to seek creative ways to further strengthen the current promoting and enhancing trade collaboration and develop cooperation and make our successful story. corporate good investment relations among business players of Indonesia and other European countries and in We earnestly hope the BritCham’s handbook will be a particular members of British Chamber of Commerce. productive platform for all business players to further enhance the trade an investment collaborative endeavours In the last two years, Indonesia business and investment to a higher plane. climate is improving significantly as reflected on Ease Of Doing Business (EOB) in 2018 Indonesia rank 72 from the Wishing you best of luck! 91st rank in 2017, while Fitch’s credit rating for Indonesia was last reported at BBB with a stable outlook. Based on Regards, Gallup World Poll (GWP) in 2018, Indonesia rank 1 for public trust. We believe that Indonesia is one of the very Rosan Perkasa Roeslani promising destination for foreign investors. Chairman of KADIN 13

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MESSAGE FROM OLLY RICHES Chairman of BritCham Indonesia In what has been a transformative and unique year by any measure (and that’s still understating things somewhat) our British Chamber of Commerce has also had to adapt quickly to look at the key needs of our members during these ever evolving times. As the newly appointed Chairman I would like to thank • Digital: Cyber Security; Digital as the new front my predecessor Ainsley Mann, the Vice Chairs Harun door (how to benefit from andmanage these new Reksodiputro and David Burke as well as Chris Wren and opportunities) the British Chamber team as a whole for their efforts, resilience, creativity and determination to continue • Consumer Behaviors; Business needs for property. to position us as the most active foreign Chamber in Navigating supply chain disruption. Indonesia. Also a personal thank you to Nick Holder who stepped in seamlessly as the Interim Chair during the The webinars were run by an excellent selection of transition period. speakers and panelists covering; global CEO’s, business leaders, Governors, Ambassadors and many more. Moving Initiatives including the newly formed Membership focus into 2021 we will continue to drive a varied and impactful groups across Climate Change, Smart Cities and Human series of webinars (and events when conditions allow), Capital & Education have been very well received alongside using our wide range of connections both across the the continued growth of our Professional Woman’s Group. corporate and government space to access, assess and The Business Center provided support for over 200 British communicate the key topics to our members and the wider SME’s in 2020 alongside a number of ‘virtual’ roadshows in business community. both the UK and Indonesia promoting further opportunities for trade investment and investment. Despite the challenges faced by many sectors over the last 12 months, Indonesia remains Southeast Asia’s Following the outbreak of COVID-19 pandemic, we largest economy with a growing middle class offering converted all of our events into virtual format. At the many opportunities for UK business. Together with the time of writing we have organised 44 webinars covering a new Board line-up there is a shared responsibility to variety of sectors and reaching an audience of over 3500. continue to strengthen the Anglo-Indonesian business Some of the key issues and topics covered included: relationship however possible. Our goal is to support and promote growth in bilateral trade and in doing so, provide • Human Capital & Education: Continuity in Education more business development opportunities across our during the pandemic. To Cull, or to Nurture Your Human membership. Assets? UK Academic & Vocational Education to support Indonesia’s National Human Capital Goals; Leadership On a final note I would like to thank all the sponsors of this Practice for Disruptive Times; UK TNE Opportunities in Directory who have contributed to putting together such a Indonesia comprehensive guide. • Environment / Climate Change: the role of forest I wish all our Members a hopefully prosperous 2021! restoration projects; global leadership / corporate perspective on climate change commitments; Waste Olly Riches management & the circular economy. Chairman BritCham Indonesia 15

MESSAGE FROM CHRIS WREN Executive Director of Britcham Indonesia Dear Members & Friends, It has indeed been an extraordinary year that has demonstrated two things: this Chamber’s agility and commitment to serve our members to the extent of expanding the size and diversity of our community; the tremendous mutuality of the embedded relationships between our members, stakeholders and this Chamber. It is my pleasure to use this high profile publication to Olly has referred to the changes of the guard of Officers express my gratitude to the Executive Office team. Under at Board level. I also offer my heartfelt thanks to Ainsley, enormous external pressures, they have proved resilient David, Harun and Nick, all of whom have committed to and remained focused on their commitment to you. From remain fully active and to support Olly and the new Board their ‘buddies’ initiative which allowed members and line-up. The first test of resilience during difficult times nominees to stay close, to the transition to virtual with is financial stability. Our thanks to time afforded us by a passion for setting and sustaining the highest possible our out-going Treasurer, Steve Angell. His experience and delivery standards. Not a week has gone by without at mentoring has been invaluable. Further appreciation goes least one note of favorable comparison of other similar to Ryan Chew who has also had to step down and has been organisations. To the entire team, this recognition is supportive with the development of our new website. thoroughly deserved. On behalf of our membership, please accept our sincere thanks. Many readers will know direct or indirect casualties of COVID. This year former Board members David Knight and Our new Chairman has mentioned some of the innovations Colin Harvey have passed on. As has the wife of a former of 2020. Among the most impactful for now and for many Vice Chair, Dianne Gray. We offer our condolences to years to come have been the fast-tracked establishment relatives and friends. of our new BritCham Human Capital & Education Centre which is already in close partnership with eleven British The first use of the vaccine in the UK in mid December universities and has begun delivery of its holistic approach gives us reason for greater hope to be less virtual and of a to career selection engaging the vast majority of members more blended approach to 2021. However the year ahead who are ultimately looking to secure steady access to top unfolds, BritCham Indonesia will do everything possible to returning talent. This is becoming a real value-add. The remain your ever-reliable business partner. second is the revitalisation of our market access support unit that is re-branded The BritCham Business Centre and With very best regards, transformed how it supports British SMEs on their export journey. This now engages more members and will deliver Chris Wren more added-value to the UK. Executive Director of BritCham Indonesia 16

MANAGED BY: IN PARTNERSHIP WITH: MARKET ACCESS PARTNER: IN ASSOCIATION WITH: INTERNATIONAL BUSINESS CONFIDENCE INDEX 2020 SUPPORTED BY: 1 Copyright ©2017 The Nielsen Company. Confidential and proprietary. 17

The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook BUSINESS CONFIDENCE INDEX 18

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The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook BUSINESS CONFIDENCE INDEX 20

BRITISH BUSINESS CENTRE THE GUIDE TO BRITISH BUSINESS IN INDONESIA 2020/21 21

BRITISH BUSINESS CENTRE ABOUT BRITISH BUSINESS CENTRE For Excellence in Market Access Support The BritCham Business Centre provides market access support services across all sectors for British SMEs looking to understand the opportunities and how to create effective partnerships in Indonesia. We provide advice and support for aspiring British SMEs that are looking to access the Indonesian market. The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook Since its inception in 2013, the Business Centre team VIRTUAL ROADSHOW MANAGEMENT: has assisted over more than 1000 companies. With For trade groups/ associations that would like to do trade an accreditation received from the British Chamber of missions to Indonesia. commerce UK in early 2015, the team has provided assured quality services to UK companies in exploring VIRTUAL TRADE MISSION MANAGEMENT: opportunities in Indonesia. This includes over 340 à We are able to facilitate a virtual session followed by la carte services and market visit programmes for UK one-on-one meetings with country experts SMEs. These reports and visits have been the beginning of a journey that has led to export wins of many. VISIT PROGRAMME: We can set up British businesses with local stakeholders such as private companies, key players, potential The British Business Centre at BritCham Indonesia partners, potential clients and regulators with relevance continues to focus on increasing its networks with key to the businesses interests and of help in expanding stakeholders, private and governmental institutions to market opportunities through bespoke visit programmes support UK investment in Indonesia. The British Business that include 1-on-1 meetings. During which, British Centre provides a complimentary landing point for businesses and the local stakeholders can discuss mutual visitors wishing to get straight to work a hot-desk with all interests and make further progress in market access to the usual office support facilities. Additionally, our team Indonesia. also offers the following services, not limited to: À LA CARTE SERVICES: MARKET INFORMATION BritCham Business Centre is open to other types of Understanding a new market can be a challenge. Our bespoke services for British businesses. sector leads specialise in providing market research reports that go far deeper than the desk-top. Tailored Using these services vastly increases the likelihood reports can include: of market- entry success, faster. To connect with the • Sector overview BritCham British Business Centre, please contact: • Regulatory updates • Market trends BritCham Business Centre • Competitor and Consumer Intelligence Email: [email protected] WEBINAR For British companies interested in hosting or attending webinars, we are able to provide a platform to share and exchange market information with Indonesian companies, regulators and other prominent stakeholders. Cost effective for testing the temperature for your product or service. 22

BRITISH BUSINESS CENTRE TEAM Marsha Tinambunan Shella Djuwardi Syarifah Nurjihan Market Access Services Team Market Access Services Project Assistant Coordinator Coordinator It is absolutely clear that BritCham helps us to get these meetings. Particularly somewhere like Indonesia where there’s clouts associated with badge and name. There are meetings where we would never know otherwise and we wouldn’t even find half the companies we found. Nigel Killick Founder & CEO BritCham Indonesia arranged a well targeted and full schedule and all of the meetings were valuable in their different ways. It was extremely helpful to have them attend the meetings. The team was great, highly knowledgeable, professional, organised and focused. I was really impressed how quickly the team grasped our product offer, target market and aspirations.” Stuart Mason Head of International Sales Outstanding. BritCham Indonesia did an absolutely fantastic job and really understoo the Norvic proposition. BritCham Indonesia really worked hard to ensure all of our meetings were with appropriate potential customers. Expectations were vastly exceeded. Having used other Chambers of Commerce in Thailand and the Philippines, for example, I continue to be very impressed, but in this instance, overwhelmingly so. I can’t think of any way to improve your services. It was an outstanding trade visit, aided by the Chamber for arranging the team to accompany me to all meetings, which made life so much easier, simpler and trouble free. Any company interested in expanding their market should engage with the British Chamber of Commerce in my opinion. Outstanding results and our exports will increase in consequence of this visit, which has been paid for already for business won. Thank you team. Richard Boddie CEO Richard Michael UK EXPORT FINANCE Country Head UK Export Finance (UKEF) is the UK’s official export credit agency (ECA) with the mission of ensuring that no viable UK export of goods or services fails for lack of finance or insurance. UKEF is part of the Department for International Trade and is the longest established ECA, having been founded in 1919. Indonesia has the honour of being the first location globally outside the UK to have full-time on the ground representation, with the appointment in December 2017 of Richard Michael as Country Head. This move demonstrates the importance the UK government attaches to the development of stronger trade and investment flows between the UK and Indonesia. The available capacity for Indonesia was increased in 2020 to £4 billion. UKEF can consider support for Indonesian buyers of goods and services, provided at least 20% of the imported content is sourced from the UK. UKEF is able to offer extended terms of finance in a range of currencies, including Indonesian Rupiah. 23

BRITISH BUSINESS CENTRE NORTHERN POWERHOUSE TRADE MISSION The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook 2019 - 2020 The Northern Powerhouse (NPH) is the vision of the British Government for a super-connected, globally-competitive northern economy with a flourishing private sector, a highly-skilled population, and world-renowned civic and business leadership. Geographically, NPH covers all 11 Northern Local Enterprise Partnerships (LEP) areas as well as North Wales. The 11 Northern LEPs are: Cheshire and Warrington, Cumbria, Greater Manchester, Humber, Lancashire, Leeds City Region, Liverpool City Region, North East, Sheffield City Region, Tees Valley, York, North Yorkshire and East Riding. North Wales is defined as covering: Wrexham, Rhyl, Colwyn Bay, Llandudno and Bangor. Our relationship with the NPH has been established since the establishment of the BritCham Business Centre unit (then: Overseas Business Network/ OBN). We had our very successful NPH Premier Trade Mission on October and November 2019, in which we assisted 14 delegations and managed a 3-days mission in Jakarta. Following to which, we continued to support British SMEs in the NPH region through very successful 2 cohorts of NPH Virtual Trade Mission (Focusing on Digital, Technology & Related Sectors) on August and October. Under this exceptional Covid-19 times of global immobility, we have proved that this is the next most effective way to keep British SMEs strategically engaged with business development through trade and export. 24

BiSEA ROADTRIP October 2019 - March 2020 DATE CITY DATE CITY DURHAM London 10 June 2019 London 17 October 2019 LEEDS York 11 June 2019 Ashford 18 October 2019 MANCHESTER Middlesbrough 12 June 2019 Belfast 2 March 2020 Liverpool 13 June 2019 London 3 March 2020 LEICESTER Sheffield 14 June 2019 London 4 March 2020 LONDON Gatwick 17 June 2019 Staffordshire 5 March 2020 Birmingham 8 October 2019 London 6 March 2020 GUILDFORD ASHFORD Leicester 7 October 2019 Leeds 9 March 2020 Manchester 9 October 2019 Sheffield 10 March 2020 Leeds 10 October 2019 Manchester 11 March 2020 Durham 11 October 2019 Glasgow 12 March 2020 London 14 October 2019 Liverpool 13 March 2020 Guildford 15, 16 October 2019 25

BRITISH BUSINESS CENTRE VISIT PROGRAMMES May 2019 to December 2020 COMPANY NAME SECTOR 360 DMG Ltd Aerospace Norvic Aero Engine Aerospace Scottish Development International Business (and Consumer) Services Vizidox Solutions Education SD Foundation Education Fiction Express (Boolino) Education RM Results Education and Training Lingfield College Education and Training Liverpool John Moores University Education and Training Gilbert Gilkes & Gordon Ltd Energy Fuel Economy Solution Energy Crown Agents Bank Financial Services (including Professional Services) Whittard of Chelsea Food and Drink Micro Focus ICT EXUS ICT DDD Ltd Retail The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook 26

ABOUT OUR BRITCHAM HUMAN CAPITAL & EDUCATION CENTRE For more than forty years, BritCham Indonesia has been To connect with the BritCham Human Capital & Education facilitating trade and investment between Indonesia and Centre, please contact: [email protected] the UK. This year, BritCham Indonesia established a new BRITCHAM HUMAN CAPITAL & EDUCATION CENTRE unit, BritCham Human Capital & Education Centre. TEAM: Departing from the results of Business Confidence Index Chenny Survey that BritCham Indonesia has been doing for the past Business Development 7 years, it shows that talent acquisition, development and Services Officer retention of top graduating talent are a major challenge to achieving commercial potential. Andri Wulan (Arin) Recruitment Marketing Team Focusing not only on education but also on human resources development (particularly executive Syarifah Nurjihan (Jihan) development and leadership), BritCham Human Capital Project Assistant & Education Centre offers a holistic approach bringing together Indonesian nationals looking to the UK for their education including internship, mentor buddy, formal education providers, and blue-chip employers seeking the best returning talent. BritCham Human Capital & Education Centre has put together a panel of British Universities whose employability ratings cover subject areas aligned with national goals and talent gaps to ensure we bring international employers and top Indonesian talent together. OUR UNIVERSITY PARTNERS 27

BISEA & ARTICLES Britain in South East Asia or BiSEA is a grouping of British Chambers and Business Groups in the South-East Asian The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook region including Brunei, Cambodia/Laos, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. BiSEA’s aim is to facilitate the interests of the members of the British Chambers and Business Groups in the region. This regional Chamber network allows all registered members of any of the Chambers and Business Groups in BiSEA to access membership benefits especially with regard to events that are held in the different regions. This means that whenever you travel to any of these countries and wish to take part in the events organised by the local BiSEA Chamber/Business Group you may do so at their preferential rates. The geographic spread of the BiSEA provides a strong business network in the region giving members who are already established or intend to establish themselves in the South-East Asian region a validated third party contact which provides representation, services, information and guidance. Connect with the chambers: • Britain Brunei Business Forum: [email protected] • BritCham Cambodia: [email protected] • BritCham Malaysia: [email protected] • BritCham Myanmar: [email protected] • BritCham Philippines: [email protected] • BritCham Singapore: [email protected] • BritCham Thailand: [email protected] • British Business Group Vietnam: [email protected] 28

RECENT CHANGES TO INDONESIA’S REGULATORY ENVIRONMENT The Online Single Submission (“OSS”) system has, since 2018, been one such effort to improve the business environment. The OSS system (administered by the Indonesian Investment Coordinating Board or “BKPM”, as the OSS Agency) has revolutionised licensing procedures in Indonesia and aims to simplify licensing and other procedures by using an online system. It is currently the main and single reference in Indonesia for licensing in business sectors (excluding, the mining, oil and gas, finance, banking and insurance sectors). The Online Single Submission (“OSS”) system has, since 2018, Further, the Job Creation Law also streamlines the requirements been one such effort to improve the business environment. to obtain basic business licenses, namely the suitability of space The OSS system (administered by the Indonesian Investment utilization activities, environmental approval, building approval Coordinating Board or “BKPM”, as the OSS Agency) has and a functional worthiness certificate. revolutionised licensing procedures in Indonesia and aims to simplify licensing and other procedures by using an online The Indonesian Government also aims to issue a new regulation system. It is currently the main and single reference in Indonesia (which will amend the current Negative List of Investment for licensing in business sectors (excluding, the mining, oil and under Presidential Regulation No. 44 of 2016) in order to gas, finance, banking and insurance sectors). (i) provide a list of businesses which will be prioritized for investment, (ii) regulate partnerships between foreign investors Most recently, the Indonesian Government has issued Law No. 11 and MSMEs, and (iii) open several sectors which are currently of 2020 on Job Creation (the “Job Creation Law”, widely known closed for foreign investment. as the Omnibus Law), which came into effect on 2 November 2020. This new law introduces simple, easy and fast business On employment matters, the Job Creation Law includes certain procedures to stimulate investment, to empower micro, small and advantageous provisions for employers, eg a lower severance medium-scale enterprises (“MSME”), to strengthen the economy package for employment terminations and greater flexibility in and to create more job opportunities available to a broader outsourcing arrangements. spectrum of the Indonesian people. The Indonesian Government is currently preparing several The Job Creation Law focuses on 10 key sectors which has draft Government Regulations (Peraturan Pemerintah) as resulted in amending or revoking around 78 laws. The 10 key implementing regulations of the Job Creation Law. These are sectors are as follows: (i) improvement of the investment planned to be issued within three months as of the enactment ecosystem and business activities; (ii) employment; (iii) the ease, of the Job Creation Law, ie by around February 2021. The full protection, and development of cooperatives and MSME; (iv) scope and effect of the Job Creation Law will not be seen until ease of doing business; (v) support for research and innovation; the Government Regulations are issued, as many technical and (vi) land acquisition; (vii) economic zones; (viii) investment of other matters will be further stipulated in these Government the Central Government and acceleration of national strategic Regulations. projects; (ix) implementation of the Government’s administration; and (x) sanctions implementation. The regulatory and other changes made and to be made by the Job Creation Law and it’s implementing regulations will likely On business licensing, the Job Creation Law establishes a risk- result in both foreign and domestic investors having to review and based business licensing approach, subject to the risk level and amend, their licenses and/or permits, as well as their corporate business scale rating of the relevant business activities. These are and other documents. determined based on assessments of actual and potential hazard levels. 29

BISEA & ARTICLES 5 CULTURAL NUANCES TO WATCH OUT FOR WHEN DOING The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook BUSINESS IN INDONESIA There are many reasons for UK businesses to enter the Indonesian market. In terms of Gross Domestic Product, Indonesia has seen strong, positive numbers in recent decades, with a 5.025% growth in 2019. The country has also made significant gains on the World Bank’s Ease of Doing Business Index, leaping from 129th in 2008 to 73rd in 2019. Finally, as the largest economy in the region and a middle class that’s set to grow by 90 million within the decade, the numbers are certainly on Indonesia’s side. With that said, businesses must look beyond the arithmetics. Cultural nuances, too, must be observed and respected in order for foreign companies to take root, flourish and succeed in the long run. Here are a few subtleties to keep in mind when building a team based wholly in Indonesia. 1. Relationship is the No. 1 currency In Indonesia, it is often not about what you know but who you know. In fact, establishing a good relationship with key stakeholders can make a huge difference to your business as a whole. This means you are expected to engage in small talk, send special greetings during festive seasons or even ask after family members of your business partners. Ultimately, forging good relationships gives you a real competitive edge in Indonesia, especially if you are working with local conglomerates or the government. 2. It is a Muslim majority country At 225 million, Indonesia has the largest Muslim population in the world. Aside from observing important Islamic holidays, such as Isra Mi’raj, Eid al-Fitr and Muharram, it is common for offices to have physical spaces for Muslim employees to perform prayers. Muslims are also expected to obey Islamic laws. For example, in terms of diet, pork, alcohol and other non-Halal foods are strictly forbidden. Companies from the banking, financial services or financial technology sectors might also find it challenging to recruit high-level Indonesian candidates, since certain areas of these sectors contradict with elements of the Sharia law, which some Muslims abide by. 3. Time is flexible, but attire is critical When face-to-face meetings were the norm, it was not uncommon for attendees to be 15 to 30 minutes late. Part of this had to do with traffic congestion, which continues to be a serious issue in urban areas. However, business dealings in Indonesia also tend to be more casual in nature, which means that time, too, is flexible. Do not be alarmed or offended if an attendee showed up late for an important meeting. Either expect delays or schedule a meeting 15 to 30 minutes earlier to accommodate. With that said, your attire is very important especially when meeting with members of the government. Invest in an outfit made out of the traditional batik, an Indonesian textile. 4. A ‘Yes’ does not always mean a ‘Yes’ Indonesians, especially people from Java where Jakarta is located, are not confrontational. This means that if there was a business request that cannot be fulfilled, it is unlikely that anyone would speak up during the meeting. In fact, someone might say that it could be done only for red flags to be raised later down the line. One way to counteract this is to be proactive, stay vigilant and perform regular check-ins. Dig deeper to find out if a certain task or project can truly be accomplished or if they are just too nice to say ‘No’. 5. Decisions take time Indonesians place a lot of emphasis on hierarchies, which means that decisions often need to be signed off across the entire organisation. While consensus can be a good thing, it also means that projects can often take a long time to come to fruition. From a recruitment perspective, even candidates, when offered a position, sometimes require the approval of the entire family. Patience, then, is the ultimate virtue for companies entering Indonesia. 30

INDONESIA MACROECONOMICS 2020ENVIRONMENT Indonesia had a strong and optimistic start in 2020, with GDP expected to grow above 5% for a fifth consecutive year. Its coordinated and prudent macroeconomic policy framework underpinned this steady economic growth: in 2019, government debt to GDP was low at 30%, the exchange rate remained relatively stable and annual inflation averaged 2.6%. Fiscal discipline complemented prudent monetary and exchange rate policies to ensure stability, with a budget deficit expected to be only 2.2% of GDP in 2019. Structural reforms supported an improvement on international rankings of competitiveness and the business environment, with World Bank’s Ease of Doing Business ranking #72, up 46 places since 2014, and ranking #31 and #32 in innovation and business sophistication. The spread of COVID-19 drove a steep fall in private consumption Additional factors contribute to this optimistic view. Indonesia’s and fixed investment in Indonesia, and for the first time since mass vaccination program is planned to start in early 2021. The the 1998 Asian financial crisis, the country will experience a implementation of Indonesia’s landmark Job Creation “Omnibus contraction this year. The government promptly implemented Law” is expected to accelerate the realization of a large pipeline a variety of measures to soften the economic impact of the of potential FDI projects and provide job opportunities. Further, pandemic part of a “National Economic Recovery Program” the recent Regional Economic Comprehensive Partnership (RECP) reaching more than USD50b, equivalent to 5% of the GDP, to will make it easier for firms to use Indonesia as a production base support the economy, including a fiscal package equivalent to thanks to RCEP’s advantageous ‘rules of origin’ and help capture 2.4% of GDP to support for both households and businesses. global supply chain diversification opportunities. Bank Indonesia (BI) reduced its policy rate by 125bp to 3.75% this year and has taken proactive actions to inject liquidity to the To say that 2020 was a challenging year for Indonesia is economy, such as increasing its purchases of government bonds. an understatement. However, thanks to the solid economic Thanks to these mitigants, the GDP is expected to decrease by foundation built over the past few years and the diversity of 2.1% in 2020, faring better than many regional peers. measures taken to support pandemic recovery, Indonesia’s return to its path to achieve its economic prosperity aspirations is now HSBC economists anticipate a recovery in 2021 that will return on sight. economic growth to pre-COVID levels, with GDP forecasted to grow by 5.1% in 2021. The medium term outlook for Indonesia continues to be positive, with domestic demand as the main driver of growth, supported by robust investment, stable inflation and a strong job market. A progressive normalization of the budget deficit is also expected. 31

BISEA & ARTICLES INDONESIA’S: OPPORTUNITIES TO DO BUSINESS WITH INDONESIA’S REGIONS The opportunity in Indonesia stands out among other countries in the Southeast Asia. With a contribution of 40% to the region’s economy, a population of 270 million and as host to the ASEAN Secretariat, it’s a market that deserves attention from British business. The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook Source: BKPM That team works closely with the Department for International Trade (DIT) in identifying commercial opportunities for UK Indonesia has an ambitious economic growth agenda, focussed companies, specifically in Jakarta, West Java, East Java and on infrastructure development, investment in human capital, Bali. The team builds relationship with provincial and city and adoption of digital technology in most of its strategic governments, and private business based in the respective sectors. One of Indonesia’s defining characteristics is regional regions across all sectors. diversity, spread across 17,000 islands, with major commercial hubs spread across the country outside Jakarta. Some areas identified as the highest potential for UK-Indonesia collaboration include the development of smart cities, as well as Indonesia’s Special Economic Zones (SEZ) partnership in education and centres of excellence in the SEZs To ensure the benefits of economic growth are spread across in West Java and East Java. Another focus sector is the digital this vast region, the Indonesian government is encouraging technology that supports economic development in the four the establishment of special economic zones (SEZs) to attract cities. investment to different regions. Activities carried out in these areas are facilitated with incentives to make them more With the presence of our Second Cities staff, opportunities and attractive to investors and businesses and are intended to help challenges in the areas can be clearly defined with on ground achieve the National Priority Development Agenda by: resources to help UK business to take action at the city level. • Being an instrument to improve people’s productivity and Levelling Up competitiveness in the international market places All of this closely mirrors the British Government’s own • Alleviating uneven regional development through the “levelling up” agenda. The UK wants to make sure that the benefits of economic growth are spread evenly across the establishment of new economic growth centres different regions of the UK: Scotland, Wales, Northern Ireland • Improving Indonesia’s value-added and value chain through and the different regions of England. down-streaming industrialization There is a network of international trade advisers across the UK • Increasing outer island competitiveness as investment regions (for example the Northern Powerhouse, the Midland Engine, and Scottish Development International) providing destination through regional infrastructure development international support for business at a local level to drive growth and prosperity, working closely with DIT’s overseas As of July 2020, there were 15 SEZs, spread across the main teams and helping UK companies to finance trade through UK islands of the archipelago: 5 in Sumatera, 3 in Java, 1 in Lombok, Export Finance. 1 in Kalimantan, 3 in Sulawesi, 1 in Maluku Islands and another 1 in Papua. The potential to connect opportunities in the Second Cities with companies based across the UK regions is excellent and the Second Cities Department for International Trade team at the British Embassy To respond to this Indonesian priority, the British Embassy would be delighted to help you if this is of interest. has established a Regional Outreach Team which helps to strengthen UK-Indonesian partnership in Second Cities like Northern Scotland Bandung, Surabaya and Denpasar. Ireland North of England Wales Midlands South of England 32

CENTRAL & WEST JAVA PROVINCE CENTRAL JAVA WEST JAVA PROVINCE With the capital city of Semarang, Central Java Province consists of West Java Province with 35.377,76 km2 area, is populated by more 29 regencies, 6 cities, 576 districts, and 8.559 villages/sub-districts than 46 million residents. There are 26 regencies/cities, 625 districts, (Indonesia Statistics, 2020). It has 3,25 million hectares of area, or 25,04 and 5.899 villages/sub-districts. The most populated area is in Bogor percent from the whole Java Island. The province has the population of Regency with 4.966.621 residents (11,03%), while the least populated 34,71 million residents. area is Banjar City with 192.903 residents (0,43 %). Male population is larger than female, which is evident from all regencies/cities, except for The current Governor of the province is Ganjar Pranowo, and the Vice Indramayu Regency with 49,78% male population and 50,22% female Governor is H. Taj Yasin Maimoen. At the national politics, Central Java population. The number of residents in satellite cities around Jakarta Province contributes to 13 percent of the national votes. Political party reached 11.930.991 residents, located in Bogor Regency, Bogor City, Bekasi with nationalist view has the most constituent in this province, which is Regency, Bekasi City, and Depok City, which contributes to 26% of all the non-religious party voters. residents in West Java. Residents are mostly located in downtown of each area, either in The largest political party in West Java is Golkar, with constituents regencies or cities. The most populated areas are in Greater Semarang, are disperesed equally in all areas, with strongest voters in Banjar Salatiga, Solo, and Tegal-Brebes Slawi. Central Java is quite homogenic and Indramayu. Meanwhile, the PDIP voters are stronger in Cirebon, from ethnic and cultural aspect. Majalengka, and Kuningan. PKB has overlapping voters with PPP, with slight advantage for PKB. One political party stands out with traditional The level of unemployment in Central Java in February 2020 is 4,25 voters that is PKS, with most voters for this party can be found in urban percent from all the working forces that reached 17,98 million. The poverty area, as the religious aspect is quite strong in this area. level in Central Java during 2014-2019 keeps decreasing, even though the percentage is still large. The number of poor residents in March 2020 is West Java is still the most sought location for investors. According to 3,867 million (11,41 percent), increased from September 2019 which was BKPM data, the value of foreign investment in this province reached 3,68 million (10,58 percent). The percentage of poverty in Central Java is USD 5,57 billion with 4.713 projects. In general, foreign investment are above the national average, even during the last 5 years. in favor of West Java due to its great infrastructure, its adjacent location with Jakarta, attractive consumers, and constant reform on regulatory Pursuant to the data prepared by Indonesia Statistics (BPS), from 35 framework. For the moment, the local government of West Java is pushing cities/regencies in Central Java, there are three regions that have the most for special economic zone (KEK) in several areas, such as Sukabumi, contribution towards the province’s economic growth. These three areas Pangandaran, Subang, and Majalengka. KEK can help investor to relieve are Semarang City with contribution of 13,45%, Cilacap Regency with some of the tax burden. The government is also pushing connectivity in 9,22%, and Kudus Regency with 8,3%. transportation, such as the development of Patimbang Seaport, and some airports that will support the movement of goods and persons. The structure of Central Java economy is still dominated by three main business sectors, namely manufacturing industry (34,42%), wholesalers- Some industries in West Java, particularly those that are located in Bekasi, retailes and automotive repairs (13,74%), and farmin, forestry, and Karawang, and Purwakarta, have been impacted by Covid-19 pandemic. fisheries (13,52%). For the moment, the number of workers in industrial The impact started since the end of 2019 due to trade war between the and trade absorbed 40,99 percent, while in farming sector is 26,24 US and China. Over time, the growth in West Java gradually improving. In percent. In tourism sector, Central Java has several tourist attraction the third quarter of 2020, the economy grew 3,37%, compared with the venues, either natural, cultural, or historical places. previous quarter at 4,95%. Yearly, the growth in West Java also noted the largest To attract more investment, the local government of Central Java has prepared various facilities and licensing for investors. In addition to contraction with 4,08%, an increase from the previous year at 5,98%. infrastructure, the minimum wage in Central Java is considered one of The contraction was due to the demand side and economic factor. Several the most competitive amongst other provinces. Central Java also offered business sectors that now experience improvement with decreasing several industrial zones with direct investment facilities, such as Kendal contraction are manufacturing, trade, farming, transportation, and Industrial Zone as the Special Economic Area; Wijayakusuma Industrial accommodation since July 2020. Infrastructure project is the only Zone, Bukit Semarang Baru Industrial Zone, Tanjung Emas Export sector that still hampered with the situation. The economic performance Processing Zones (TEPZ) in Semarang City, and Jatengland Industrial in West Java is gradually improving due to the increase with various Zone in Demak Regency, importing countries, that see increasing demand in export, particularly manufacturing commodities. Most investment in Central Java including electricity, natural gas, water, transportation, warehousing and telecommunication, non-metal mineral Autonomy in Indonesia belongs to district/ city, therefore most of the industry, textiles, and food industry. Regions with these investment authority have been delegated to city/ district. Provinces have role and are located in Tegal, Batang, and Jepara. Infrastructure in Central Java responsibility of coordinating across cities and districts in its region. is already comprehensive and thorough, from toll roads, seaports, and Hence, it’s important to really understand the demographic; local airport. Business sectors that are the most attractive for investors are regulation; political dynamics and profile of the Governor when decide to household electrical items, bicycle factory, plastic industry, tourism invest. service, and real estate. 33

MARKET ACCESS MARKET ACCESS Since January 2020, BritCham Business Centre has provided market access support for no less than 423 British SMEs. Amidst this period of global immobility, we are taking a proactive step to continuously support British SMEs, through virtual roadshows in collaboration with our partners in the UK, virtual trade missions, as well as virtual 1-2-1 sessions with our team. As the biggest country in Southeast Asia and 4 th biggest country in the world, opportunities across all sectors in Indonesia remain aplenty, and we are here to ensure that British SMEs are at the forefront of these opportunities. In 2020, out of 423 companies, the top 6 sectors we provided market access for are Education and Training (79 companies), Business (and Consumer) Services (54 companies), ICT (40 companies), Retail (31 companies) as well as Advanced Engineering (24) and Food and Drink (24). Education Business (and Consumer) 40ICT and Training Services Companies 79 54 Companies Companies 31Retail 24Advanced Engineering 24Food & Drink Companies Companies Companies Get in touch with our team to embark on your market access journey to Indonesia. The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook COMPANY NO. OF COMPANIES COMPANY NO. OF COMPANIES 1 Education and Training 79 20 Security 6 2 Business (and Consumer) Services 54 21 Electronics and IT Hardware 5 3 ICT 40 22 Clothing, Footwear and Fashion 4 4 Retail 31 23 Energy 4 5 Advanced Engineering 24 24 Water 3 6 Food and Drink 24 25 Defence and Security 3 7 Healthcare and Medical 15 26 Textiles, Interior Textiles and Carpets 3 8 Software and Computer Services 15 27 Metals, Minerals and Materials 3 28 Agriculture, Horticulture and Fisheries 3 Business to Business (B2B) 12 29 Leisure and Tourism 3 9 Household Goods, Furniture and 30 Marine 3 11 31 Railways 2 Furnishings 32 Power 2 10 Financial Services (including 11 33 Global Sports Projects 2 8 34 Communications 1 Professional Services 8 35 Airports 1 11 Chemicals 7 36 Aerospace 1 12 Creative and Media 7 37 Life Sciences 1 13 Automotive 7 38 Biotechnology and Pharmaceuticals 1 14 Oil and Gas 7 15 Construction 7 GRAND 423 16 Renewable Energy TOTAL Companies 17 Environment 6 18 Mechanical Electrical and Process Engineering 19 Ports and Logistics 34

MEMBER’S • PROFESSIONAL WOMEN’S GROUP GROUP • YIPA • GIVING KIDS A SPORTING CHANCE YOUNG INDONESIAN PROFESSIONALS’ ASSOCIATION IN THE UK (YIPA UK) About YIPA UK Whilst in the UK: 1. Access to the YIPA mentorship programme, which Started in 2015, YIPA was kickstarted as a platform to facilitate personal development, the exchange of ideas, allows students to receive career guidance from and networking amongst Indonesian professionals across Indonesian professionals who are currently working the UK. At present, YIPA has grown into a community across the UK. organisation that not only looks after our professional members base, but also one that promotes UK-Indonesia 2. Invitations to selected YIPA events and opportunities to economic diplomacy and proactively helps university get involved with others in the organisation. students transition into their careers. Upon their return to Indonesia, BritCham will offer: Over the years, we have been fortunate to host industry leaders, including Ainsley Mann (Chairman of BritCham 1. A free BritCham membership (excluding voting rights) Indonesia), Chris Wren (Executive Director of BritCham for two years upon. Indonesia), Harun Reksodiputro (Partner at Ginting & Reksodiputro), Sri Mulyani (Indonesia’s Minister of 2. The opportunity to have their CVs sent to selected Finance), and Wimboh Santoso (Chairman of Indonesia’s corporate members of BritCham. Financial Services Authority) just to name a few. Brief Remarks from YIPA UK This is how we work towards our mission of fostering “Growing the partnership between YIPA UK and BritCham business, investment, and social links between the UK Indonesia has been immensely fruitful over the years. Not and Indonesia through a community of future leaders. only has this partnership allowed us to strengthen business Ultimately, at the core of everything we do is the desire and investment links between the two countries, but we to contribute to our home country, despite being based have also been able to help hundreds of students annually abroad. to navigate their career plans. Looking forward to amplify our impact and achieve even more milestones ahead.” - YIPA-BritCham Associates Membership Christy Zakarias, Executive Director of YIPA UK Entering its third year, this free programme jointly run Connect with YIPA UK by YIPA UK and BritCham Indonesia is dedicated to To find out more, you can visit our website at www.yipa.org. providing career resources and boosting the employability uk or find us across social media (@yipa_uk on Instagram prospects of Indonesian students currently studying at UK and Twitter, YIPA UK on Facebook and LinkedIn). universities. If you are interested to speak at a YIPA UK event or in As YIPA-BritCham Associates, these students receive four partnership opportunities, please reach out to : primary benefits (two UK-based benefits, two Indonesia- [email protected] based benefits). 35

MEMBER’S GROUP PROFESSIONAL WOMEN’S GROUP ELEVATING & CONNECTING WOMEN IN BUSINESS IN INDONESIA The BritCham PWG was established in May 2010 under the guidance of the Executive Director. Vision: Our USP is that we are the first women-only group with European chambers. PWG’s vision is to encourage and help women develop new business connections, learn new skills and improve their career; advocating fairness and equality for women; attract new BritCham members and encourage more engagement within Britcham community; create a trend & following for PWG. Target: All women in business in Indonesia – Members and Non-members of Britcham Events: Personal and Business development. Learning/sharing and networking as a regular event with guest speakers. The BritCham PWG Committee: Sony Jethnani - Chairwoman Mariko Yoshihara - Public Relations Wendy Kusumowidagdo – Marketing This year 2020 due to COVID 19 we started doing online zoom webinars and our list of events are as follows : The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook 12 May 2020 16 September 2020 Topic: Women and Realizations in the “New Normal” Beyond COVID-19, Topic: To Open the Borders, To Remain Closed? Speakers : Speakers: • Diana Mudadalam - Country Head of Corporate Affairs • Andrew Abram - General Manager, Mandarin Oriental Standard Chartered Bank Jakarta • Indrijati Rahayoe - Chief HR Officer Prudential Life • Chris Bowden - Outgoing Country Manager Indonesia, Assurance Cathay Pacific • Mutia Rini - Senior Marketing Manager of Shell Indonesia. • Ian Roberts - Hospitality, Food & Beverages, Informa Markets • Laura Schuurmans - Managing Director, Mentari Travel 2 July 2020 Topic: Consumer Behaviour in the “New Normal” Services Speakers : • Venu Madhav – General Manager, Kantar, Worldpanel 17 November 2020 Division, Indonesia Topic: Celebrating IWEC Women Entrepreneur awardees • Mia Triscahyani - Director of Consumer Panel Service, Zoom Talkshow Speakers: Nielsen Indonesia • Ibu Shinta Kamdani - Owner & CEO, Sintesa Group • Ashran Ghazi - CEO, Dattel Asia • Ibu Inke Maris - CEO, Senior Consultant, Inke Maris & Associates • Ibu Prita Kamal Gani - Founder & CEO, LSPR Communications & Business Institute Hosts: Poonam Saagar (IWEC Indonesia Ambassador) & Sony Jethnani (BPWG Chairwoman) 17 December 2020 Topic: Rewrite Your Personal Story- The Power of Language Speaker: Cori Josias, Certified Life Coach, London, UK We welcome any interest in sponsorship and support for our group. Kindly contact: [email protected]. Please encourage the female members in your organization to join our upcoming events. 36

Giving Kids a Sporting Chance BritCham’s ‘Giving Kids A Sporting Chance’ (GKSC) began its second decade of community support this year. The GKSC portfolio is funded largely through the generosity of members who attend the sports gala and Christmas Party fundraising events. External event partners also support with raffle sponsorship. The projects within GKSC are focused on sports that are regularly associated with the UK - football, rugby, hockey and cricket. In the first decade, more than 4,500 children had benefited from projects, meeting sports legends and most of all making new friends in a safe and healthy environment. Byron Kelleher - Final Rugby World Cup 2019 Around the world cup, some 100 children were ferried for a coaching and fun rugby session with former player of All Blacks, Byron Kelleher, with the help of Jakarta Komodo Club. Later, BritCham welcomed supporter of South Africa’s and England’s rugby team to a world cup “Nonton Bareng”. So, on behalf all the kids, a big thank you to everyone who support this marvelous activity. If you aren’t one, come on! Join the BritCham in-crowd. 37

EVENT HIGHLIGHTS EVENTS HIGHLIGHT Briefings January 30, 2019 March 6, 2019 March 14, 2019 PWG Inspiration Series with Resa Aprianengsih BritCham Intelligence series with Anson Bailey BritCham Intelligence with Series Bill Sulivan June 28, 2019 September 25, 2019 January 27, 2020 BritCham Intelligence Series 3 Cyber Security BritCham Intelligence Series with Directorate BritCham Environmental Series with Yuyun Awareness with Benson Tan (KPMG), Yuliardi General of Tax Ismawati Sutedja (Chairman of Indonesia Cyber Security The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook Forum) CEO Series August 13, 2019 June 24, 2019 November 27, 2019 3rd BritCham CEO Series The Curse of 3rd BritCham CEO Series with Tony Durrant CEO Series in association with Professional Packaging - an Environmental Opportunit (Global CEO Premier Oil) Women’s Group Ministerial Series February 11, 2019 February 28, 2019 November 19, 2019 Ministerial ESDM with Mr. Ir. Arifin Taslim 2nd Ministerial Series with West BritCham Ministerial Series (3rd from 2018) - Java Governor, Mr. Ridwan Kamil Enabling the UK & Indonesia to collaborate in the development deployment of World Class Agriculture Technology 38

Global Partner January 2019 February 2019 April 2019 At Mercantile with Jakarta Land tenants At Ayana MidPlaza with Commonwealth At Sultan Hotel Countries June 2019 August 2019 October 2019 Global Partners by Sector Reaching Out Global Partners with The Americas Global Partners - Celebrating Brexit - to Experts - New Networks in Business, Welcoming NPH Trade Mission Professional, and Financial Services November 2019 February 2020 Global Partners with ASPAC Global Partners with Commonwealth Countries 39

EVENT HIGHLIGHTS EVENTS HIGHLIGHT Election Series March 12, 2019 November 14, 2019 BritCham Election Series with M. Lutfi Election Series with Presidential Sandiaga Uno The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook 40

Sizzling Summer 2019 Christmas Party 2018 2019 41

BRITCHAM INFORMATION Address World Trade Centre 5, 15th floor Jl. Jend Sudirman Kav 29-31, Kuningan, Karet, Setiabudi South Jakarta, DKI Jakarta 12920 Phone +62 21 522 9453 Fax +62 21 522 9135 Website www.britcham.or.id; www.britchambc.or.id; www.britchamhce.or.id Executive Director [email protected] Market Access [email protected] Human Capital & Education Centre [email protected] Membership [email protected] Sponsorship & Advertisement [email protected] Events Management [email protected] Publications [email protected] BritCham Indonesia BritCham Human Capital & Education Centre @Britcham_ID @BritCham_ID @britcham_hcecentre British Chamber of Commerce in Indonesia BritCham Human Capital & Education Centre The British Chamber of Commerce in Indonesia BritCham HC & Education Centre British Chamber of Commerce in Indonesia BritCham Indonesia In Partnership with: KADIN INDONESIA KADIN JAWA TIMUR KADIN JAWA BARAT APKASI UK-ASEAN BUSINESS COUNCIL DEPARTMENT FOR INTERNATIONAL TRADE BRITISH CHAMBERS OF COMMERCE SCOTTISH DEVELOPMENT INTERNATIONAL SCOTTISH CHAMBERS OF COMMERCE Patron Sponsor: Sustaining Sponsors: Business Network Development Partner: Airline Partner: Other Partner:

MEMBERSHIP DIRECTORY PATRON, SUSTAINING, SPECIAL CATEGORY SPONSORS, & PREMIER MEMBERS THE GUIDE TO BRITISH BUSINESS IN INDONESIA 2020/21 43

PATRON, SUSTAINING, SPECIAL CATEGORY SPONSORS, Company Name Department for International Trade, & PREMIER MEMBERS British Embassy Jakarta Address Jl. Patra Kuningan Telephone 021 2356 5200 Website Address www.gov.uk/dit E-Mail [email protected] Business Category Government Department for International Trade (DIT) provides trade and investment services and practical support. We help UK companies succeed in Indonesia, and Indonesian companies set up and invest in the UK. We offer expertise and contacts through our extensive network of specialist in the UK, and staff in the British Embassy in Indonesia. The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook Oliver Richards NOMINEES : Efrizal Saputra Infrastructure Trade & Country Director Richard Michael Investment Manager Country Head UK Export Robert Cawley Finance Indonesia Shabrina Fadhila Education Trade Deputy Director Christian Ayres & Investment Manager UK DSE First Secretary Andang Kurniawan Audrie Adriana Healthcare Trade Head of Education & Investment Manager and Healthcare Reza Prasetyo Atika Fanani Energy & Infrastructure Officer Head of Energy and Infrastructure Devi Zega DSE Manager Maria Hutapea Senior Account & Investor Willy Putra Relations Manager, Healthcare & Education Officer Growth Capital Irene Risty Yonathan Wijaya Corporate Support Officer Head of Private Sector Engagement (Aid) Winda Listiyani Project Assistant Andria Yusuf Renewable Energy Trade Angelyn Sihombing & Investment Manager Partner and Finance Officer Cresentia Novianti Marketing & Communications Manager Debby Tobing Head of Corporate & Partnership 44

Company Name PT Bank HSBC Indonesia Address WTC 1, Jl Sudirman Kav 29-31 Telephone +62 21 524 6222 Website Address www.hsbc.co.id E-Mail Financial Services & Insurance Broking Business Category HSBC Group has a long and diverse history in Indonesia. HSBC opened its first branch in the Francois de Maricourt country in Jakarta in 1884 under the name of The Hongkong and Shanghai Banking Corporation Limited, Indonesia Branch (“HSBC Foreign Bank Branch in Indonesia”). HSBC initially helped President Director finance and facilitate the Indonesian sugar trade. HSBC then started expanding operations, by establishing a second office in the city of Surabaya in 1896. Over the subsequent years and Eri Budiono decades HSBC has continued to grow and strengthen its presence in the growing and dynamic Indonesian economy. Commercial Banking Director In 2009, HSBC Group bought Bank Ekonomi Raharja (Bank Ekonomi), a local bank with a presence across the breadth of Indonesia. In October 2016, Bank Ekonomi was rebranded PT Bank HSBC Indonesia. On 17 April 2017, HSBC Group integrated the operations of HSBC Foreign Bank Branch in Indonesia with PT Bank HSBC Indonesia to form PT Bank HSBC Indonesia. This was a major milestone in HSBC Group’s history in Indonesia. The integration allowed HSBC to expand the range of banking propositions, as well as to contribute directly to the growth of the Indonesian economy by connecting customers to opportunities through our expanded capabilities and geographic network in the country. PT Bank HSBC Indonesia offers a wide range of products and services in commercial, wholesale and retail banking and wealth management. The Bank’s substantial domestic footprint and HSBC Group’s global network capabilities, means the Bank is well-placed to support customers with best in class solutions both at home in Indonesia and overseas in the markets and territories where HSBC Group has a presence. NOMINEES : Edhi Tjahja Negara Ali Setiawan Wealth and Personal Banking Managing Director, Head of Global Markets and HSBC Director Securities Service Riko Tasmaya Global Banking Director 45

PATRON, SUSTAINING, SPECIAL CATEGORY SPONSORS, Company Name bp Indonesia & PREMIER MEMBERS Address Perkantoran Hijau Arkadia Tower G, 3rd Floor, JL. TB Simatupang Kav.88, Jakarta 12520 Telephone 021 78838000 Website Address bp.com/indonesia E-Mail [email protected] Business Category Oil & Gas The Guide to British Business in Indonesia 2020/2021 | The BritCham Handbook Nader Zaki bp has been an energy partner to Indonesia for 50 years, and continues to be one of the largest investors in the country. Activities include exploration and production in Tangguh liquefied natural gas (LNG) and Regional president Asia Pacific Andaman II PSC; and energy products and services with Castrol Indonesia, PT Aneka Petroindo Raya, PT Dirgantara Petroindo Raya, PT Jasatama Petroindo, and PT Petro Storindo Energi. Hardi Hanafiah We deliver heat, light and mobility products and services to people all around the world in ways that will help Vice president Indonesia / to drive the transition to a lower carbon future, and we aim to have a positive and enduring impact on the managing counsel Asia Pacific communities where we operate. For more information on how bp is making a positive impact, visit our website. Castrol Indonesia Castrol has been in the country since 1997, providing Indonesian customers with quality lubricants for their cars, motorcycles, as well as commercial vehicles and industries. Castrol operates a fully-automated lubricants blending plant in Merak, Banten with a capacity of 80,000 million tonnes per annum (mtpa). PT Aneka Petroindo Raya A joint venture between bp and AKR, PT Aneka Petroindo Raya is committed to developing and offering a differentiated consumer proposition that leverages both bp and AKR’s capabilities and expertise across Indonesia’s growing fuels retail market. Our aim is to open up to 350 fuel stations in Indonesia in the next 10 years. PT Dirgantara Petroindo Raya A joint venture between Air bp and AKR, with the remit to develop an aviation fuel business in Indonesia. Air bp and AKR see huge potential within the Indonesian aviation fuel sector and will support the development of Indonesia’s aviation industry. In August 2019, we opened our first aircraft filling depot at the special airport in the Indonesian Morowali Industrial Park, Sulawesi Tengah. PT Jasatama Petroindo bp’s integrated supply and trading arm in the country. PT Jasatama Petroindo has held a license to market gas oil since 2010, and in 2018 was granted a license to the limited trading of fuel oil in Indonesia. PT Petro Storindo Energi PT Petro Storindo Energi is a tank terminal company developed to meet the rising demand for diesel fuel for expanding coal mining operations in Kalimantan Timur. A joint venture between bp and PT Bakrie & Brothers Tbk of which bp owns a 30% stake of, it includes a 75,000 m3 storage terminal along with a dolphin mooring system located in Sangatta, Kalimantan Timur. Tangguh LNG Located in Teluk Bintuni in Papua Barat Province, it is a fully integrated LNG operation – bringing gas from Teluk Bintuni, processing it in our two-train onshore liquefaction facility, and delivering the LNG to customers. We are working to expand the Tangguh LNG plant by adding a third train, which will increase Tangguh’s production capacity by 3.8 mtpa. We have safely delivered more than 1,000 cargoes to our customers in Indonesia and Asia. Since 2013, we have been supplying LNG to Indonesia, in line with the readiness of the country’s regasification capability. NOMINEES : Desy Unidjaja Reza Radityastuty Vice president communications Business development manager Budi Mumandari & advocacy Asia Pacific VP people & culture Asia Pacific Dadan Wijaksana James Tehubijuluw Senior political analyst Daniel Sparkes VP procurement and supply chain Vice president subsurface Asia management Deananda Sudijono Pacific and India Castrol Indonesia country Pete Molloy marketing manager Damian Johnston Fuels retail general manager Vice president gas & low carbon Teri Nicklin energy growth Asia Pacific Saugata Basuray Fuels retail marketing and Castrol Indonesia country sales operations director David Campbell director President Production Asia Pacific Budiman Moerdijat Stevy Wospakrik Government and public affairs Russell Morrice Executive assistant to regional manager Vice President Wells Asia Pacific president Asia Pacific Irma Ibarra-Rodriguez Virita Harlistyanti Vice president Finance Indonesia Airbp business development manager Matthew Kirkham Vice president projects Asia Pacific 46