Neighbourhood Watch FROM THE AUTHORITIES Scam Awareness Dear Watch Member, If you’re not sure, or you need advice on It’s Scams Awareness Fortnight & whether something is a scam, call the Citizens Hertfordshire Trading Standards is warning Advice Consumer Service on 0808 223 1133. everyone to be on the lookout for scams. If you need an honest, reliable trader find one Criminals are looking to capitalise on the cost at www.hertfordshire.gov.uk/goodtrader or -of-living crisis with scams including: call 01707 292429. To cut down on unsolicited sales & marketing • Fake text messages from Ofgem calls, sign up with the Telephone Preference offering a non-existent energy bill Service www.tpsonline.org.uk 020 7291 rebate, 3320 or install a call blocker. Become scam aware by completing training • Too-good-to-be-true investment at opportunities, www.friendsagainstscams.org.uk Why not join the biggest Neighbourhood • fake sales representatives selling Watch in the Country. Go counterfeit shopping vouchers or give- to www.herts.police.uk/herts to register, or go aways which require you to give your to the OWL App by searching “ OWL Crime personal details, and Safety Alerts” on your App store for Apple phones or Google Play for Android • someone contacting you claiming to be from your bank, or claiming to be an phones. energy supplier, offering cheap deals, Regards, • fake Royal Mail scam texts & emails Derrick Sweeney claiming outstanding delivery fees Watch Liaison Officer need to be paid, Email: [email protected] • fake HMRC scam texts & emails indicating a fine need to be paid urgently. Report scams to Action Fraud on 0300 123 4040 or www.actionfraud.police.uk and forward scam texts to 7726. Local Elected Representatives MP Dean Russell [email protected] 01923 296 790 Hertfordshire Police and Crime Commissioner 01707 806 100 07455 210 408 David Lloyd [email protected] 07400 414 344 County Councillor / Reena Ranger [email protected] 07775 696 087 District Councillors [email protected] 07951 031 806 Shanti Maru 07534 080 736 Rue Grewal 07887 550 758 David Coltman 07596 543 524 Parish Councillors Angela Arnold CPRA NEWS 51 Donna Duncan Valerie Coltman George Hallam-Attree
Plumbing, Heating & Gas Engineering • Boiler Maintenance & Installation • Boiler Servicing • System Upgrades • Breakdown Repairs • Chemical Power Flushing E ma i l : p eter. ba r ha m1@ bt i nter n et . co m www.pabarham.com Call: 07831 363182 52 www.CarpendersParkResidents.org.uk — [email protected]
Citizens Advice FROM THE AUTHORITIES Three Rivers want to fly. I’m due to fly to Spain during the If your flight is cancelled altogether, school summer holidays. After hearing you’ve a legal right to either a full refund about all the problems at airports, I’m or a replacement flight to get you to your really worried. My family have been destination. The refund includes any looking forward to this and it’s cost us onward flights and money for a return a lot of money. What do we do if our flight if you’re part-way through a flight is cancelled or delayed? connecting journey. Ask about this at the A lot of people will be worried after airport if you can. seeing the recent news about flights. If Don’t just rebook another flight yourself - you face issues, the Citizens Advice check with the airline first because it’s website has lots of information about their responsibility to sort out your what to do when your flight is delayed or replacement. If you do have to rebook it cancelled. yourself, keep any receipts and evidence If you’re already at the airport when they of why the airline couldn’t do this for announce the delay, the airline should you, for example screenshots of live give you food and drink, access to phone chats. If the cancellation ends up delaying calls and emails. You should also get you getting to your holiday by two or accommodation if you’re delayed more hours, you’re entitled to help with overnight (including journeys to and from costs. the airport). Check if you’re entitled to compensation Your airline might offer you vouchers to for a delayed or cancelled flight. Again, pay for these or advise you to keep this will depend on how long the delay receipts to claim back expenses later. was, the distance, and whether it’s the They will only refund ‘reasonable’ airline’s fault. expenses, not expensive meals or luxury The Citizens Advice website has details hotels. on claiming compensation for delays or What counts as a long enough delay to cancellations from the airline. You might get this help depends on how long your also be able to claim from your travel flight is. A short flight only needs to be insurance – check if your policy covers delayed two hours, whereas a flight of this. more than 3,500km needs to be more than If you have a problem with an airline and four hours. Full details are on the Citizens you’re not sure what to do, call the Advice website. Citizens Advice consumer helpline 0808 It’s worth knowing that if your flight is 223 1133 or talk to an adviser online delayed for more than five hours, you through the Citizens Advice website or don’t have to take it. The airline legally contact our local offices as below, you has to give you a full refund for that flight may be asked to leave a message (and any onward flights and return flights during busy times and when we are if you’re part-way through a connecting closed. journey). Talk to someone from the airline as soon as you decide you don’t CPRA NEWS 53
54 www.CarpendersParkResidents.org.uk — [email protected]
FROM THE AUTHORITIES Abbots Langley 01923 271 707 Monday You can also email us through our 10-4, Tuesday & Thursday 10-3, website www.threeriverscab.org.uk Wednesday & Friday 10-1 Our CAB needs you! If you are interested in volunteering to be an Rickmansworth 01923 293 131 adviser, please get in touch. Email: Monday, Tuesday and Thursday 10-3.30, [email protected] Wednesday & Friday 10-12.30 Full training given. Free refreshments. Travel expenses reimbursed. Lovely South Oxhey 0208 515 8321 Monday company! to Friday 10-4 (Wednesdays specialist appointments only, please leave a message) Useful Telephone Numbers Police………Emergency number…………………………………………………….…….999 Non-Emergency……..………………………………………….……………101 Crime Commissioner (PCC)….David Lloyd………………….…01707 806 100 Citizens Advice Bureau Three Rivers residents only……………………………….……...0344 245 1296 Countywide service…………………………………….………...08444 111 444 Herts County Council General Enquiries………………………………………………...0300 123 4040 Highways Hotline………………………………………………...0300 123 4047 (Roads, Maintenance, Drainage, Lighting and Pot-Holes) Library…….Public………………………….Bridlington Road……………….0300 123 4049 Medical…….Hospitals………………………Mount Vernon……………….…01923 826 111 Watford General………………..01923 244 366 Attenborough Surgery…………Bushey………………………....01923 231 633 Carpenders Park Surgery……...Appointments…………….…….020 8428 0355 Urgent Help or Advice………...NHS 111 Service……………………….….111 Chemist………………………..D.B.Jones……………………....020 8428 1643 School St Meryl……………………….The Mead…………………....…020 8428 1695 Services Gas Emergencies…………………………………………….…….0800 111 999 Affinity Water…………………General…………………….…...0345 357 2406 Leaks…………………………....01422 412 283 Leaks (to report)…………….….0800 376 5325 Sewage and Drains…………….Thames Water……………….…0800 316 9800 Three RiversDistrict Council……………….……………………………….….01923 776 611 Trading Standards, via Consumer Direct………………………………...…....08454 040 506 Transport Passenger (inc. W19 Bus)…………………………….…………..0300 1234 050 Rail National Enquiries……………………………….…….….0845 748 4950 Bus National Enquiries………………………………….……..0871 200 2233 CPRA NEWS 55
CPRA Committee Margaret Stanley - Chairwoman 8 St George's Drive………….….…[email protected]……….…07905 397297 Georgina Ford - Secretary 105 Carpenders Ave………….…[email protected]……...….…….020 8428 6501 Sajida Chandoo - Treasurer & Advertising Editor 144 Penrose Avenue…………...…[email protected]……..….…….……..07773 912160 Chiara Breda - News Editor & FB Group 10 Romilly Drive…………….……[email protected]…….…………..07599 376951 Robert Tunwell - Website 16 The Watergate……...…………[email protected] Nuala Buchan Brodie - Events & FB Group 64 Margeholes ………..…………[email protected] …………………....07725260841 Neha Sha - Baby & Toddler Group Oulton Way………….…...……[email protected] …...………........07961 712805 Karen Perry - Committee 25 Harrow Way ………..…….…[email protected] …….…….…0208 8262 8772 Page Costa - Committee 50 Penrose Avenue………….….…[email protected]…….….………........07399 972929 Ann Archer - Committee 21 Lower Tail…………..….....…[email protected]……….…....…….0208 4287 221 Rachana Bhatt - Committee Oulton Way………….…...……[email protected]…...………........07939 466612 Shruti Morjaria - Committee [email protected]…………........07956 844047 CARPENDERS PARK COMMUNITY HALL Bryan Jukes…………………...Booking Secretary…………………………….07415 361 794 56 www.CarpendersParkResidents.org.uk — [email protected]
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