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August 2020

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RETAIL As such, KOJ Group will implement Oracle technologies like machine learning. In Cloud Applications to drive business contrast, Oracle Fusion Cloud Applications integration and innovation, enhance offers rapid scalability and leading-edge efficiency, ensure better cost control and technologies like machine learning and compliance and nurture a digital-ready analytics embedded so we can rapidly adapt workforce with an aim to support growth to business changes and drive new revenue strategy and global expansion plans. streams,” added Al Amoudi. “The retail landscape, and customer KOJ will also digitise its core HR function preference has now evolved dramatically, with Oracle Fusion Cloud Human Capital and in order to continue with our growth Management (HCM). This will help the group strategy, we need to ensure a high degree to connect every human resource process, of business resilience and agility,” said including global HR, talent management, Hisham Al Amoudi, group CEO, KOJ workforce management and payroll, besides Group. “A comprehensive business also unifying HCM across finance, supply transformation that is powered by the chain and customer experience. This will latest digital solutions is imperative for enable KOJ management to access a single us to quickly adapt to the new business source of information for HR and finance environment. Oracle Cloud Applications data to accelerate decision making. will help us explore new channels, drive seamless interoperability and innovation with its embedded machine learning and artificial intelligence capabilities.” KOJ will transition core business U.S. may need another processes from on-premises to an 1 billion square feet of integrated Cloud ecosystem with Oracle warehouse space by 2025 as Fusion Cloud Enterprise Resource e-commerce booms Planning (ERP), Oracle Fusion Cloud Enterprise Performance Management • With more people clicking “buy” (EPM). The implementation will help KOJ online, demand for industrial real estate reduce procurement spend by facilitating could reach an additional 1 billion square supplier categorisation and provide a real- feet by 2025, according to commercial time 360-degree view to the management real estate services firm JLL. on all supplier spend. Furthermore, using the scenario modelling capability, KOJ management can explore different business scenarios to craft a robust go to market strategy. “On-premises ERP systems often require customisations and integrations that can delay critical functions like reporting, payments, procurement and lack game- changing 45 AUGUST 2020

• The boom for fulfillment centers RETAIL comes as the traditional retail real estate industry is suffering with store closures on a 1.2 million-square-foot warehouse piling up and rents plummeting, as space in Delaware about 30 days ago, companies look to negotiate new leases. and moved in almost immediately to begin fulfilling orders for fresh items. Part of With online sales proliferating during the the warehouse included a cold-storage coronavirus pandemic, the U.S. is going to component, for foods that need to be kept need more warehouses to store hoards of refrigerated, Meyer explained. boxes and handle those orders. “That is unheard of,” he said. “The lease Holed up at home, and with many bricks- was signed and they moved in in less than and-mortar stores temporarily shut, 30 days.” Typically, deals will span the shoppers have turned to their computers course of nine months, from signing a lease and smartphones to buy everything from to moving in, according to Meyer. fresh groceries to new home furnishings to pet toys. And even after the pandemic JLL is projecting the U.S. needs another subsides, the trend of people buying 100 million square feet of cold-storage more and more online is expected to stick facilities just to keep up with consumer around. demand and sales trends. And so with more people clicking “buy” To put into perspective how much extra instead of venturing to the mall, demand warehouse space is needed, Prologis, a for industrial real estate could reach an real estate investment trust that is also additional 1 billion square feet by 2025, Amazon’s largest landlord, has estimated according to a new report from JLL. that e-commerce companies require 1.2 million square feet of distribution space for each $1 billion in sales. The commercial real estate services firm The firm eMarketer, meantime, is predicting said that prior to the Covid-19 crisis, about U.S. e-commerce sales will make up about 35% of its industrial leasing activity was 14.5% of total retail sales, or $709.78 related to e-commerce. But now, it said, billion, this year. By the end of 2024 that as much as 50% of that leasing activity percentage will grow to 18.1% of all retail has already been tied to the online retail sales, with online sales surpassing $1 industry in 2020. trillion for the first time, it said. “The first quarter was our largest leasing Industrial real estate is the “darling” of the quarter in three years,” said Craig Meyer, commercial real estate industry today, president of JLL’s Americas industrial Meyer said. division. “We’re seeing more pressure on [e-commerce companies] than the typical The sector certainly has a brighter outlook holiday season ... to meet consumer than some of its peers — including office, demand.” retail and hotel space, where vacancies are increasingly growing and fewer new deals He explained a recent situation where a are being done. retail-related company requested a lease AUGUST 2020 46

RETAIL In retail specifically, store closures are piling are residential areas,” he said. “There’s up and are on track to break a record this going to be a lot more involved with year, pressuring landlords to find new uses imagining these things.” for emptied spaces. Rents are also under pressure, as companies looking to keep To kickstart its recovery, their stores open are working to renegotiate retailers must now deals, hoping to leverage the market’s harness technology and disarray in their favor. Former department data to improve shopping store executive Jan Kniffen has predicted a experiences third of America’s malls will vanish by 2021. This could also deal a blow to the towns Digital transformation, data and robotics that depend on their malls for tax purposes. will drive the post-Covid-19 recovery of the Gulf’s retail sector, following a drastic Warehouses could be one solution, since shift towards online shopping following the supply is harder to come by. global pandemic. While online shopping has been In some instances, dead malls have already considered slower to catch on in the Gulf been converted into sprawling logistics region than other markets, there has been hubs. In Memphis, Tennessee, for instance, a surge since customers were confined a shuttered Sam’s Club store is now home to their homes during the lockdown to a Sam’s Club e-commerce fulfillment measures. center. Saudi Arabian retail has seen spikes in Still, there are hurdles in taking a former online purchasing since the coronavirus retail space and turning it into something outbreak began, with the kingdom’s else, Meyer cautioned. “There are things like zoning laws, these 47 AUGUST 2020

Bin Dawood Group reporting a 400 percent RETAIL jump in app downloads, while online sales jumped 200 percent in just a few weeks, rethink how we adapt to growth as we will RetailME said. make use of all available routes to market (online and physical) and maximising our A Visa CEMEA Impact Tracker showed that returns on it instead of over-expanding. two-thirds of UAE consumers (68 percent) This market had a massive over-supply of had purchased groceries online for the first everything which is now being corrected. time due to Covid-19 restrictions, and 70 percent made their first online purchase “Changes that were long due have and will from a pharmacy. get accelerated. Technology will enable changes, but we also have to rethink To tempt customers back into bricks and the fundamentals of doing business. mortar stores post-pandemic, shopping will Technology adaptation and deployment of need to be “experiential” retailers told a robots could be a game-changer in retail webinar organised by RetailME. business. We might see this happening soon.” “Data will be the new soil – the new engine for growth in the retail sector,” said Piyush Change for the better Kumar Chowhan, Group Chief Information Officer, Lulu Group International. For Mark Thomson, Director, retail and hospitality, at retail solutions company “Technology will drive digital initiatives. Zebra Technologies, Covid-19 has been an Good customer experience will come ‘electric shock’ for retailers, who have faced from an innovation mindset, driven using their most severe impact since the Great different technology tools. How can data Depression of the 1930s, but, it could bring be used as the new soil in the digital about positive change in some areas. transformation agenda is the big question, and technology will facilitate the process.” He said: “Retailers have indeed faced different challenges during the pandemic ‘Right-sized’, not downsized but have found ways to adapt to the shifts caused by COVID-19. The smarter use One impact that has already emerged for of data and real-time analytics will play Gulf retail is a shrinking of the market as a leading role in optimising business the economy contracts, and expatriates processes and in delivering improved return to their home countries post job customer experiences.” losses. “But there is a positive amidst the But Ashish Panjabi, Chief Operating Officer challenges - Covid-19 might act as a of Jacky’s Retail LLC and Jacky’s Business catalyst for positive changes in retail,” he Solutions, referred to the market as being added. ‘right-sized’ rather than down-sized. For Chowhan, beyond the immediate issue “A shrinkage now means changes now, but of ensuring customers are convinced that when things get better, we will surely the necessary hygiene measures are in place to prevent the spread of Covid-19, getting them back to stores will be about AUGUST 2020 48

SUSTAINABILITY create a frictionless, convenient and en- vociferously. There will be a focus on joyable experience. producing locally. There will also be a drive “More than contactless, it will be friction- towards personalisation using technology less. If we can give enough confidence to tools.” customers by maintaining the highest level of hygiene, they won’t be fearful. In the SUSTAINABILITY UAE, customer footfall has sprung back into our stores, and that will continue. The How climate change, food real challenge is to understand how we security will shape Middle can move away from transactional en- East’s real estate strategies gagement into experiential positioning by removing friction. In doing so, personalisa- The real estate industry currently tion will become crucial, and convenience accounts for 40% of all carbon emissions will be key.” Sustainability comes to the fore Panjabi reminded participants that tech- Climate change and food security will nology is not the only solution and oth- dominate Middle Eastern real estate er factors, such as a shift towards local strategies, and the industry must innovate production, had arisen in the wake of to drive change in order to tackle the issues Covid-19: “Digital can’t fix a problem; it over the coming decade. can be an enabler. People’s mindset shift will bring about the biggest changes, and Real estate advisor Savills said climate sustainability will play a key role,” he said. change is an especially urgent issue for the region, where temperature records have “Post-Covid, local manufacturing and pro- been repeatedly broken in recent years and duction are being talked about much more are expected to rise by 4°C by 2050. 49 AUGUST 2020

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SUSTAINABILITY Environmental factors such as sea level rises Participants heard that corporates are will impact Oman, where 60 per cent of urban looking to mitigate their exposure to residents live on the Muscat and Al-Bathina supply chain disruption by growing more coastline. food on a reduced area of land. This “vertical” farming method bypasses the And residents of Jeddah, Saudi Arabia, have need to import food from more hospitable, experienced flooding since 1960s, which has traditional agriculture-friendly climates. been found to be caused by building over It also protects customers from price former drainage routes, according to research fluctuation caused by international events. by King Abdel Aziz University. Michiel Raaphorst, Architect-Director and Paul Tostevin, Director World Research at Co-founder of V8 Architects, said the Savills said: “The environmental challenges construction and use of smart buildings, facing us are very real – the fact that real which use technology to self-regulate estate accounts for 40 percent of all carbon their operations and environment, have emissions shows that this is something that the potential to make the industry more our industry needs to tackle urgently. But sustainable. we’re not standing still, the industry is stepping up and new innovations are driving change to “Sustainability measures are becoming address the challenge.” tangible and a real part of the daily economy. And with the designed At a Savills webinar on Middle East Impacts, environment we are able to adapt to and participants heard that there are currently $2 answer societal challenges,” he said. trillion construction projects planned across the region, and it is a contributor to climate “We realise that we are consuming too change, as it accounts for 40 percent of much of this earth, hence instead of energy and process-related emissions. making consuming buildings we should rather make producing buildings.” Construction companies will therefore need to consider whether modern methods of Geodis Supports The construction and retrofitting existing projects Launch Of The European can help reverse some of the industry’s Clean Trucking Alliance negative impacts. And Calls For The Decarbonization Of Road Population growth also makes food security a Freight Transport pressing issue. For example, Bahrain imports 94 percent of the food it consumes, giving rise Strongly committed to reducing its carbon to a need for alternative methods of production footprint, GEODIS, a world leader in such as hydroponic or vertical farming. transport and logistics, has set itself the ambition of reducing its CO2 emissions More than $70 billion has been invested in by 30% by 2030. “agritech” since 2012, and Savills predicts that the industry will soon enter the mainstream. 55 AUGUST 2020

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SUSTAINABILITY To achieve this objective, GEODIS has of decarbonizing road freight in the deployed a program that focuses on four European Union. areas of progress: measuring; reducing its greenhouse gas emissions - in particular “GEODIS calls for the implementation through lower fuel consumption and the of policies that accelerate the development of alternative engines and decarbonization of the road freight sector energies; setting up partnerships with its with an approach that is fair to the whole main subcontractors and developing “low- market. The deployment of low-emission carbon” solutions for its customers. vehicles and energy infrastructure is an essential requirement to enable the In addition, GEODIS is aware that transport sector’s transition.” says Philippe collaboration and involvement with de Carné, Executive Vice President, major groups are essential to meet Business Development, Innovation & the challenges of climate change and Business Excellence of GEODIS. is therefore engaging with the various players in the sector. ECTA calls urges the European Union to make the shift to zero-emissions trucks By joining ECTA’s creation and call a priority in order to meet the ambitious to action alongside 20 other leading emission targets of the proposed EU European businesses and organisations, Climate Law by 2030 and achieve a it is GEODIS’ intention to help progress carbon-neutral Europe by 2050. the mission AUGUST 2020 58

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VIEWPOINT VIEWPOINT of different customer addresses across Europe, it will be labour intensive to cost How COVID-19 has effectively outsource transformed the logistics and 3PL industry this to dozens of different carriers who will each have their own geographical Source: supplychaindigital.com strengths. That is where 3PLs come in.” Bruining goes on to explain when 3PL Jaap Bruining, Head of Europe at services are beneficial for both carriers Coyote Logistics, discusses the and shippers: business benefits of 3PL services and the industry’s transformation due to “For carriers, keeping their trucks loaded COVID-19 and moving profitable freight is the number one priority. While many work “In Europe — and many places around directly with shippers to source freight, it the world — the term “3PL” (third-party is extremely difficult to have every driver logistics) can encompass a wide range loaded in every direction all the time. This of services and shipping solutions,” says is especially true for smaller carriers, who Jaap Bruining, Head of Europe at Coyote do not have the sales resources or fleet Logistics. These solutions include the likes size to build relationships with a huge of Less than truckload (LTL) and truckload network of shippers. By working with a 3PL brokerage, intermodal, transportation provider, carriers gain access to thousands management, freight forwarding, value- of shippers (and their loads) whenever and added logistics, warehousing, reverse wherever they need them. They also get logistics and final-mile. “3PLs also service a representative that manages the entire a wide range of businesses, both large quoting, booking and tracking process. and small. But, the main takeaways are For shippers, working with a 3PL provider that not all 3PLs provide all services, and gives them access to the carrier capacity for every facet of the supply chain, there they need. Similar to carriers, while most are 3PLs that offer shipper and carrier shippers will develop direct relationships solutions.” with carriers, they do not have the internal resources or shipment density to procure With this in mind, Bruining explains 100% of the capacity they need. 3PLs that the global freight market is large, help to fill in the gaps, as well as provide complex, and fragmented. “The higher flexibility. No matter where they need their the complexity, the more attractive it is goods picked up and where they need to outsource to a 3PL provider. Taking them delivered, a scaled 3PL can help Coyote as an example: we ship 10,000 quickly connect their shipment to a carrier loads per day and have a global team looking to move a load in that lane. By of 200 IT staff to continuously improve handling this entire booking and shipping processes and with that our customer and process, and offering support throughout, carrier experience. It’s difficult to replicate 3PL providers give shippers time back that in-house. Another example: if you’re a to focus on other parts of their business. relatively small company with thousands Additionally, many 3PL providers offer multimodal solutions, which means they 63 AUGUST 2020

VIEWPOINT can connect shippers to several types of of the supply chain function in almost trucks, such as flatbed, lorry, refrigerated every business that ships physical goods. van and many others. This dramatically Some companies are choosing to make streamlines the procurement process, tremendous investments to build out the which lends to cost efficiencies.” function internally, while many others are looking to 3PLs to outsource the function.” When it comes to emerging trends within Another trend that Bruining has seen the industry Bruining contemplates that emerge is the demand for flexibility. “As “it is difficult to separate “current trends” the world becomes increasingly globalised, and “technological trends” within the and consumer demand for fast and free standard and third-party logistics space. shipping keeps climbing, so does the Even trends that are not centred on a demand for 3PL services. Not only does tech product are often made possible the industry continue to grow, but 3PLs through technological advances.” For share of shippers’ routing guides continues example Bruining details the rise of to grow. 3PLs are also expanding their ecommerce which has been a pervasive scope of services, giving shippers access force throughout the global supply chain, to more solutions without managing more but the level of service is only possible relationships.” with the use of sophisticated operating , planning and inventory systems. “The The impact of COVID-19 and how it e-commerce trend is driving faster, more is transforming the logistics and 3PL efficient shipping, high inventory turnover industry and inventory staged in forward locations near consumers. There has been a huge With the effects of COVID-19, significantly influx of 3PL providers to help support this impacting supply chains around the incredibly complex supply chain, providing world, Bruining explains that “the shock a wide range of service.” As a result, to international supply chains since the “ecommerce has amplified the importance pandemic broke out has been unparalleled. AUGUST 2020 64

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VIEWPOINT In April, global air freight capacity was highlighting the importance of innovation. down 38.7% year-on-year as passenger “From a desire for greater resilience to flights were taken out of commission, the accelerated adoption of warehouse causing air freight rates to surge. ‘Almost automation and alternative transportation all trade lanes across the world are modes, the crisis is throwing open a new seeing double-digit air cargo capacity world of challenges and possibilities. declines compared to last year,” says But it’s not only about improving supply Philippe Gilbert, President of Supply chain resilience, it’s also about driving Chain Solutions at UPS (Coyote Lositics’s innovation at the same time. Companies parent company). that double down on innovation now will maximise their chances of emerging from “With transatlantic air cargo capacity the pandemic in good shape.” As a result down 44% from the United States into of the pandemic, Bruining has seen the Europe, and 58% in the reverse direction. deployment of robotic process automation Charter rates are running four to six (RPA) and autonomous vehicles for times higher than normal, though we moving and storing products accelerate expect rates to come down as passenger further. “Although the trend lines were air capacity recovers some ground in already in place, the reality of managing the coming months,” adds Bruining, supply chains in the era of COVID-19 has who describes the phases Europe has dramatically upended old ways of doing experienced so far. “In Europe, we have things. Take physical distancing and stay- seen two phases, the first phase was in at-home orders, which are already having March where not only facilities closed a deep impact on distribution and logistics. but also borders got difficult to cross Warehouses that use robots may not for trucks. During this phase there was only be more efficient but might be less a lot of confusion and uncertainty and likely to shut down if workers get sick.” conditions from the people driving the With supply chains being reconfigured trucks were very tough. We are now in the in response to the pandemic, Bruining second phase, most unclarities around predicts many organisations will relocate border crossings have been resolved. their operations to regions where free That said, a lot of facilities are still closed, trade agreements are in place, particularly with some industries hit significantly for companies now reviewing the finer harder than others, resulting in a sharp detail of their supply chains. For similar drop in demand, estimated to be around reasons, an increased appetite for shorter 30% across Europe. Carriers have been supply chains is expected to drive a rise in struggling during this phase but as we nearshoring.” see a gradual opening up of facilities, demand is slowly recovering. As a result Undoubtedly, like many others Bruining of all of this, there has been a need has witnessed an acceleration in the for the industry to handle the situation digitalisation of processes, not just in terms dynamically.” of consumer behaviour but also within companies. “What we have been seeing Since the outbreak of COVID-19, Bruining is that on the carrier side, carriers have states that the pandemic has certainly become much more interested in engaging been testing the global supply chain, digital freight brokers like Coyote Logistics. 69 AUGUST 2020

VIEWPOINT On the customer side, we see people This may mean diversifying your moving from telephone communication and supply chain by proactively developing meeting in person to online chatting, video relationships with alternative conferencing and EDI/API integration. manufacturers, allowing you to shift We have also seen customers finally operations more quickly in response accepting to move from paper to digital to disruption.” Other expectations that invoicing and PODs. As a company with Bruining sees for the future of supply a heavy foundation in technology is a big chains and logistics is “a greater focus advantage to us.” on inventory management, with lights-out warehousing and redundant inventory The future of 3PL logistics in a post becoming commonplace. The adoption COVID-19 world of lights-out warehousing, where facilities depend increasingly on automation and Without a doubt Bruining states that require few staff, alongside an emerging “this has been the most difficult shipping appetite for redundant inventory—or environment for supply chain and logistics excess stock—mark what some suggest professionals in our observed history, but will be a swing away from an outright as an industry, we’re continuing to produce emphasis on efficiency to a more nuanced and deliver the essential goods that we all approach to supply chain health.” Bruining need to survive. As tough as the previous concludes that “while we are in the depths quarter has been, and though we are far of one of the worst economic environments from a full recovery, we believe that we in modern history, we will recover, and we have passed through the trough and have don’t believe it will be in the distant future.” begun the climb upwards.” With COVID-19 revealing for many Actions for shippers to take in organisations that they have a lack of preparation for the bounce back post visibility in the further reaches of their COVID-19 supply chain, Bruining expects to see a move toward improved visibility as the • Develop a thorough return-to- pandemic unfolds. “Technology has a key work strategy - whether you are totally role to play here. Advanced data analytics dormant right now, or just have some will prove pivotal in helping firms gain portion of your workforce operating more visibility into their supply chains remotely, you need to document your and better mitigate anticipated disruption. process and communicate it with your Strengthening communications with Tier employees 1 suppliers is another vital element of • Contact your strategic providers improved visibility. When dealing with - whether it’s a supplier or a carrier, primary suppliers, it’s important to properly you need to know what will be available understand where they source from to you in the coming months, both and any supply chain risks associated. in terms of inventory and how you’re Being able to act on this information will going to move it ultimately increase the resilience of your • Add flexibility - find out ways to extended supply chain. simplify production. Pare back product lines and minimize SKU counts. AUGUST 2020 70

AUTOMOTIVE SUPPLY CHAIN Make the shift with a mind towards vehicles around the country. The company in-home consumption. Work with said last week it had transported more than providers that are going to be able to 670,000 vehicles since it adopted rail as a help you pivot quickly mode for finished vehicle transport in March • Have a solid understanding of 2014. In doing so the carmaker said it had what money is owed to you - now more saved 3 billion tonnes in CO2 emissions than ever, every pound counts, make over that time, as well as 100m litres of fuel sure the well-deserved revenue you by avoiding 100,000 truck trips. earned is getting into your account • Re-examine your network needs - Volvo secures battery chain things have changed dramatically over with Circulor blockchain the past few months, and the usual investment lanes you used to run may no longer be valid, make sure you have a clear Volvo Cars is investing an undisclosed understanding of what your network sum in blockchain technology provider looks like today Circulor to provide visibility into its battery • Have a strategic call with your supply chain. shippers - if you work with shippers, Over the past few years the Swedish especially those that are not currently carmaker has been working with Circulor shipping, reach out to see what their and its battery suppliers CATL and LG forecasted needs are, go beyond a Chem on the implementation of the ‘what-can-I-get-this-week’ and try to get distributed digital ledger technology to a realistic look into their supply chain accurately trace the origins of the cobalt needs for the remainder of the year it sources for use in its electric vehicle batteries. AUTOMOTIVE SUPPLY CHAIN Carmakers looking to an electrified future are currently focused on ensuring an Maruti Suzuki reports ethical and sustainable supply chain for savings made through their new products, given the different greater adoption of rail India carmaker Maruti Suzuki has highlighted the environmental benefits it has made over the past six years through the greater use of rail to move finished vehicles around the country… India carmaker Maruti Suzuki has highlighted the environmental benefits it has made over the past six years through the greater use of rail to move finished 71 AUGUST 2020

Integrated Liquid Logistics Solutions Provider The Tristar Group is a fully integrated Logistics Solutions provider that offers a comprehensive list of services to cater to the needs of the petroleum, chemical and petrochemical industries, both in the region and globally. The company’s core expertise lies in its ability to safely handle and distribute all types of retail fuels, lubricants, chemicals, petrochemicals and liquid gases. Fuel Farm Specialized Warehousing for Chemicals & Dangerous Goods Tristar owns, operates and manages 71 fuel farms globally with a storage capacity of 700 The new JAFZA South custom built warehouse has the capability to offer both ambient and million liters for handling a wide range of petroleum products like Jet Fuel, Gasoline, Gasoil, temperature controlled storage for a wider range of petroleum products, including industrial Fuel Oil, etc. Tristar’s fuel farms and storage depots are constructed and maintained in solvents and soft chemicals. Total warehouse capacity is in excess of 15,000 pallet positions. the services of its clients. Our largest fuel farm is in the Pacific island of Guam which has a It has a drum filling station with capability to drum from ISO tanks and road tankers thus capacity of 4.2M barrels. All the operations comply with the local and international safety and providing customers a solution to receive in bulk and store and distribute in packed conditions. environment standards, including OSHA and USEPA. Commercial Aviation Refueling Shipping The shipping business acquired Eships in early 2016 and now owns and operates 25 Tristar is into the commercial aviation sector in Africa by offering refueling services at chemical, oil and gas tankers globally mostly with Oil Majors. Tristar has six new Eco MR the Juba International Airport, starting with Flydubai, WFP and several members of the tankers (50,000 DWT) which are fitted with additional fuel saving equipment such as Africa Airlines Association. Tristar has also established an Aviation Refueling Station at Propeller Boss Cap Fins, New Profile Technology Propeller and Trim Optimization System. the Monrovia Airport in Liberia which is ready for commissioning. Tristar’s Aviation Fuel All Tristar vessels are maintained to the highest safety standards and undergo Ship Stations comply with international standards, specifications and guidelines set by IATA, Inspection Report Programme (SIRE). In 2018, Eships re-entered the Dry Bulk market with JIG, AFQRJOS, as well as with IFQP requirements set by Airlines for Aviation Fuel Quality the acquisition of three vessels. The Group has signed firm contracts for six new build Control and Operating Procedures. Tristar has been a member of IATA since 2008 and has a 25,000 MT DWT, IMO Type 2 Oil and Chemical tankers to be delivered between the middle technical service agreement with Hansaconsult. of May 2020 till the first week of January 2021. Road Transport Polymer Bulk & Bagging Warehouse The multi logistics polymers facility in JAFZA South is designed for receiving bulk PP/PE Tristar owns and operates over 1,500 vehicles ranging from road tankers, trailers and granules into silos and bagging of the granules by fully automated bagging operation into delivery pickups in the Middle East, Asia and Africa. Operations are certified for Integrated FFS film bags and/or big bags. The packed material can be stored inside the warehouse in Management System including the latest ISO 9001, ISO 14001, ISO 39001 and OHSAS 18001. racking with a capacity of 8,000 tons. This polymers facility is being operated in partnership Tristar is periodically assessed by the Gulf Petrochemicals and Chemicals Association for SQAS with Skeberis Plastics. (Safety and Quality Assessment System). Email: [email protected] Website: www.tristar-group.co AUGUST 2020 72

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