1289521_HW_WEL[1]

Hathway Cable & Datacom Ltd. Trade World, \"B\" Wing, 10th Floor,Kamala Mills Compound, Senapati Bapat Marg,Lower parel (W), Mumbai - 400 013. Tel. 91-22-6662 3333 Fax 91-22-2493 3355 Regd Off.:'Rahejas',4th Floor,Main Avenue,Santacruz(W),Mumbai-400054.Website : www.hathway.comDate: 07/07/2015 03:25:40PMCHRISTIAN DIOR TRADING INDIA PVT LTDTOWER 2A,OFFICE NO. 2037, 10TH FLOOR,THE HUBONE INDIABULL CENTRE, SENAPATI BAPAT MARG,ELPHINSTONE ROAD,(W)Mumbai 400013contact No : 022-61899830 / 8097515951contact_person: MR.SWASHANT KADAM / MR.ANAND RAJDear Customer,We welcome you to the growing community of Hathway Broadband Subscribers - India's leading cable InternetService. We have been in the forefront of introducing the latest technologies, products and solutions for ourcustomers.Please find below details pertaining to your Hathway Connection :ACCOUNT NO: 1333512(Please keep this Code handy when you talk to any of our Customer Support Executive)CMTS Location : DFMUMYou are being provided connectivity through local CMTS mentioned above. Please mention the CMTSlocation when you talk with any of our Customer Support Executives.Package Subscribed: FC10MU Metro Ethnet 10MB UNLTD-I3nternet protocol (IP) : 125.99.85.94,125.99.84.160,125.99.84.Gateway: Subnet Mask:Device: MAC ID :christiandYour Hathway Email details : Email ID: [email protected] Name : christiandior Password :102$107#117@* Besides emails, this ID will enable you to access other web-enabled services -Mail Administration, OnlineCustomer Support & Complaint Registration.POP Access : To enable POP access, please make the following entries in your mail configurationIncoming Mail Server (POP3) : pop.hathway.comOutgoing Mail Server (SMTP) : mumsmtp.hathway.comDNS Entries : 202.88.130.15 / 202.88.130.67/ 202.88.130.5 Page 1 of 6

Warranty on Hardware:The warranty on Hardware, in case of outright purchase, is 1 year from the date of installation. An AMC (AnnualMaintenance Contract) is currently available for devices after warranty period. Please feel free to call us at ourhelpdesk at the end of one year. Customers opting for installment purchase of modem are hereby informed thattheir warranty commences from the day the modem gets installed at their premises.Its our pleasure to serve you & assure you the best of our services at all times.Download Limit Section: Download Limit: Based on the package subscribed download : Any data transfer thathappens between the Internet and the cable modem is termed as download. This includes surfing, downloadingfiles, accessing emails, listening to online music, playing online games, Watching online movies, chatting etc...Helpdesk & Online Complaint Registration:We have set up a 24x7 Customer Support Center to attend to your queries. If you encounter any problem,please contact us on the below Numbers.022-67134600 (Tata Line)022-42387100 (Airtel Line)Fax : 67134737SMS (ISP) (ACCOUNT NO) (REQUEST) to 575759Email: [email protected] will be allotted a unique Complaint Number on registration of the complaint. Our support staff will immediatelylook into your complaint and resolve it at the earliest. At any given point of time, you can check the status of yourcomplaint through this section, quoting your Complaint Number.Pls Note :All customers are requested to disconnect the LAN cable from their PCs while not in use especially during rains &lightning since it is possible that some damage may be caused to the hardware. The customer would be liable torepair the damages caused to their PCs on their own due to any such natural calamities.For shifting of existing connection please inform in writing 15 days in advance. (conditions apply)Pay your Bill / Renew your account online by using Master/ Visa Credit or Debit Card. Please visitwww.hathway.com for further details.It's our pleasure to serve you & assure you the best of our services at all times.Happy Surfing !!For Hathway Cable Internet,Customer Support Page 2 of 6

BILLABLE DELIVERY NOTE Hathway Cable & Datacom Ltd. BDN No. 1333512 BDN Date Trade World, \"B\" Wing, 10th Floor,Kamala Mills Compound, Senapati Bapat Marg,Lower parel (W), Mumbai - 400 013. Tel. 91-22-6662 3333 Fax 91-22-2493 3355Consignee Name & Address: CHRISTIAN DIOR TRADING INDIA PVT LTDTOWER 2A,OFFICE NO. 2037, 10TH FLOOR,THE HUBONE INDIABULL CENTRE, SENAPATI BAPAT MARG,ELPHINSTONE ROAD,(W) Mumbai 400013Delivery Address: Customer PO.Ref.No.&Date Mode of DispatchSr.No Itemcode Description Quantity MAC ID christiandTotalPaid Freight To Pay Whether insured?Yes No (Prepared By) (Authorised By) (Acknowledgment)Hathway internet (A Division Hathway Cable & Datacom Ltd.) Regd.Office: Rehejas 4th Floor, Corner of Main Avenue & V.P.road, Santacruz(w).Mumbai-54 Page 3 of 6

BILLABLE DELIVERY NOTE Hathway Cable & Datacom Ltd. BDN No. 1333512 BDN Date Trade World, \"B\" Wing, 10th Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower parel (W), Mumbai - 400 013.Consignee Name & Address: CHRISTIAN DIOR TRADING INDIA PVT LTDTOWER 2A,OFFICE NO. 2037, 10TH FLOOR,THE HUBONE INDIABULL CENTRE, SENAPATI BAPAT MARG,ELPHINSTONE ROAD,(W) Mumbai 400013Delivery Address: Customer PO.Ref.No.&Date Mode of DispatchSr.No Itemcode Description Quantity MAC ID christiandTotalPaid Freight To Pay Whether insured?Yes No (Prepared By) (Authorised By) (Acknowledgment)Hathway internet (A Division Hathway Cable & Datacom Ltd.) Regd.Office: Rehejas 4th Floor, Corner of Main Avenue & V.P.road, Santacruz(w).Mumbai-54 Page 4 of 6

Installation ReportCustomer ID: 1333512 CMTS: DFMUMEntry No.: Operator:Company Name: MR.SWASHANT KADAM / MR.ANAND RAJContact Person: CHRISTIAN DIOR TRADING INDIA PVT LTDTelephone No. Mobile No. 022-61899830 / 8097515951Installation Address: TOWER 2A,OFFICE NO. 2037, 10TH FLOOR,THE HUBONE INDIABULL CENTRE, SENAPATI BAPAT MARG,ELPHINSTONE ROAD,(W) MumbaiPlan: FC10MU Metro Ethnet 10MB UNLTD-3Hardware: Modem Router Outright Rental InstallmentCabling Status: Installed Not Installed ClientLan Card Status:Connectivity: Standalone Lan Shared LaptopIf Lan connectivity: Proxy Server HUB SwitchType of Cabling Normal Concealed OtherTV Connectivity Yes NoDemo Period:Preferred E-Mail-ID: [email protected] christiand IP 125.99.85.94,125.99.84.160,125.9M9.a8k4e.161,125.99.84.162,125.99.84.Installation Date:Installation Status:Customer Name: CHRISTIAN DIOR TRADING INDIA PVTEnLgTiDneer Name:Customer Sign: Engineer Sign:Remark: Page 5 of 6

Dear Subscriber,We would like to take the opportunity of thanking you for choosing us as your preferred Internet serviceprovider. We at Hathway are committed to provide you a best of services that suits your requirement andvalue for money.To comply with the regulatory directive from Department of telecommunication (DoT), government of Indiawide Directive No-820-1/2008-DS Pt.II Dtd.23-02-2009 Instructions under Internet Service Licence regardingprovision of Wi-Fi Internet service under delicensed frequency band.You are hereby requested to furnish the following detail.Hathway Account No : 1333512Name : CHRISTIAN DIOR TRADING INDIA PVT LTDAddress : TOWER 2A,OFFICE NO. 2037, 10TH FLOOORN,ETHINEDHIAUBBULL CENTRE, SENAPATI BAPAT MARG,ELPHINSTONE ROAD,(W) Mumbai Yes NoI have a Wi-Fi network connected to Basic steps to Secure your Wi-Fi DeviceHathway Broadband. · Use WPA or WPA2 Encryption.I have taken necessary steps to do secureconfiguration on my Wi-Fi device and am · Use a strong authenticationtaking complete responsibility of it. password that is a combination of alphanumeric & special characterI have taken necessary steps to secure & is at least eight characters long.configuration on my Wi-Fi device andam sharing the detail with Hathway for · Avoid use of open orenabling centralise authentication. WEP-Encrypted Wi-Fi · Use Wi-Fi Network name (SSID) that does not reveal your personal, company or location information and disable (SSID) broadcast. · Change the default administrator password periodically · Enable MAC address filtering. · Turn Off your Wi-Fi device when not in use.Note : - If you intend to install the Wi-Fi device in future on Hathway Broadband. You are requested toinform the same to Hathway customer care.Wi-Fi device DetailIP address : 125.99.85.94,125.99.84.160,125.99.84.161,125.99.84.162,125.99.84.163,125.99.84.164,125.99.84.165,125MAC address : Make : Model :I have read and understood the above detail and the information provided is best of my knowledge.Date : Customer Seal :Place : Customer Signature : Page 6 of 6