TERMS AND SHIPPING INFORMATIONTO PLACE AN ORDER: SHIPMENTS:- Contact a rep in your area (see page 2 for list) - S hipments are FOB Union City, CA.- Email [email protected] - D efault is FedEx Ground unless otherwise noted on purchase order.- Fax 650.238.1100- Questions? Contact our Customer Service - Shipping is 12% within the contiguous United States. (All other locations at full cost to customer) department at 877.367.3015 DAMAGE CLAIMS:MINIMUM OPENING ORDER: All claims for defective merchandise must be made to$250 per destination. Customer Service within 10 days of receipt of goods. Claims resulting from shipping damage must be filedMINIMUM REORDER: with the carrier.$150 per destination. RETURN POLICY:MINIMUM QUANTITY: Returns must be authorized by Customer Service within 10 days of receipt of goods and returned in saleableAll items are subject to minimum quantities. condition. (May be subject to a 25% stocking fee)These are noted in the catalog. Unauthorized returns will not be accepted.PAYMENT: CANCELLATION POLICY:Payment terms are Credit Card only. Visa, MasterCard, Requests for cancellation must be provided in writing,American Express, and Discover are accepted. 72 hours prior to ship date. (May be subject to a 25% restocking fee).BACK ORDERS: *Terms and conditions are subject to change.Back orders will be shipped unless otherwisenoted on purchase order.1.877.367.3015 [email protected] slantcollections.com 51
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