Tremco Training Brochure

Roof Drawing Software You will receive a $500 allowance from the Training Department for the Roof Drawing program of your choice. You are responsible for the cost of your roof drawing program once you become a representative, so you may want to take this into consideration when making your selec- tion. There are free programs available online some reps use that could meet all your drawing needs. Consult with your Regional Man- ager, trainer, and fellow sales associates to discover which program works best for your area. Find an online class, YouTube tutorial, or a community college to learn how to use the program if you are unfamil- iar with it. Ensure the program you select allows you to create detailed roof plans. The program you choose should allow you to import a satellite or overhead image and outline it, add color, apply shading, and output to a DWG file or something similar for compatibility with other programs. Anything less is slowing you down and wasting your valuable time as an effective sales associate. You are responsible for purchasing the drawing program and contacting IT ([email protected]) to link in for the installation on your computer. CONCUR Tremco uses the travel and expense management tool, CONTACT US Concur to submit expenses. You will receive an email from Ray Klebowski with instructions for accessing Concur BOB MORETTI and setting up your password. Please keep track of all your [email protected] expenses and receipts so you can submit them once 630.347.5877 you have access to the system. It may take a couple weeks before you receive the email. Do not contact TOM BILLER Ray regarding your Concur account. The account set [email protected] up is an automatic process. If you have not received 216.766.5503 any account information after two weeks, contact Christy Dunnam. CHRISTY DUNNAM [email protected] The following information is important to remember when submitting expenses in Concur: 281.413.7729 A receipt for anything over $25 must accompany the expense report for approval in Concur, but it is TERRENCE PETERS TRAINING DEPARTMENT always good to attach receipts for any submission to avoid questions. Expenses older than 60 days [email protected] TREMCO TRAINING • HELPING YOU STAY AHEAD • are declined in the Concur system. Weekly or biweekly expense report submissions ensure timely 216.766.5591 reimbursements. Clearly mark Tremco’s portion on the receipt or bill or notate in the comment section any TRAINING time a partial amount of the total is being submitted. ROBERT SZKLARZ EXPENSES [email protected] GRAINGER Always complete the “Business Purpose” field or provide a description of the expense in the comments. 216.292.5092 SUPPORT Please do not leave this field blank. If it is left blank, the report will be returned. Refer to the Expense Tips information you received with this brochure for examples of a proper entry. BUSINESS CARDS When submitting expenses for cell, internet, LAN lines, etc., include all pages of the bill that include the Order on the Tremco Roofing and Building Maintenance website. details of the charges, not just the totals page or the credit card print out. Verify that the name of the company is on the receipt and that the total matches the expense. Double check the category as well. • Click on “Sales Reps.” We only pay the current amount due; past due amounts and late fees are not reimbursable. Clearly mark • Click on “Order Promo Items.” Tremco’s portion on the receipt or bill any time a partial amount of the total is being submitted. Confirm with your mobile carrier to ensure you have an unlimited plan to avoid excessively high bills. • Select “Business Cards” at the top of the page. When submitting a region expense, change the cost object from the Training Department’s 11140, to your region number. If you are unsure what your region number is, please contact Christy Dunnam or your • Select “Sales Business Cards” and customize with your information. manager.Refer to the eligible/ineligible items list on the previous page when you have a question or call and ask if you aren’t sure if an expense is reimbursable. Again, anything you expense becomes the When submitting a region expense, change the cost object from the Training Department’s cost center 11140, to property of Tremco and must be shipped to the Training Department if you leave the company. We neither your region's cost center. If you are unsure, please contact Christy Dunnam or your manager. have the space nor use for items that are specific to your business. Mileage rates are automatically updated in Concur. # 7358T R E M C O R O O F I N G A N D B U I L D I N G M A I N T E N A N C E If you have any questions, please call Christy Dunnam at 281.413.7729.

Welcome TRAINING MATERIALS EXPENSES BOB MORETTI Congratulations and welcome to the Tremco sales force! We are You will receive the digital Phase A Activities file from the training coordinator, Christy Dunnam, after Following are eligible expenses: pleased that you have chosen Tremco and the Roofing Division for you receive your Tremco email address. The minimum requirements you are to perform with your Director of Sales your sales career. It is our responsibility to assist you in preparing trainer are listed with each activity. Repeat the activities as time allows. The more you do, the more • Mileage – use mileage app or mileage calculator provided in Concur. Rates are automatically yourself for this challenging and rewarding assignment. prepared you will be for success! If you do not complete the recommended activities, you are not ade- calculated. Operations quately prepared for the next phase of training. You will upload the completed Phase A Activities to For more than 90 years, Tremco has been training people like your MS Teams file for review by the training director and manager. *Remember, you may not submit expenses for mileage when riding along with your & Training you to be “Problem Solvers” – professional salesmen and trainer/manager. saleswomen. Our training program is second to none. Included in your training materials is the MANUAL OF LOW SLOPE ROOF SYSTEMS BY GRIFFIN/ • Phone and Internet – submit the bill in its entirety, not just a screen shot of the payment. You will have skilled personnel assisting you in every facet of your FRICKLAS. You will refer to this book to complete Phase A Online training. It is also one of the Clearly mark the portion of the bill that is yours if there are multiple people included. training. best technical resources to which you can refer throughout your career. Subtract any late fees or device payments from the total prior to submitting the expense. If your internet is bundled with TV and other items, divide the total by the number of items in Your title for this period in your Tremco career is, “Associate Sales You will also receive a polo shirt and a core tool bag which includes tools for small roof repairs, as the bundle, and submit that amount. Representative”. well as a safety vest and hard hat. • Postage • Consumable office supplies– including ink for your personal printer, paper, folders, pens, We hope you find the information included in this brochure Refrain from purchasing tools until you receive the tool bag. staples, paper clips, and other items of this nature. You may not purchase printer ink or other helpful and useful. Please contact us if you have any questions. supplies for your regional/area office. OSHA *Please do not include items that are specific to your personal office such as white boards, TRAINING PROGRAM organizational items, storage containers, desks, cabinets, shelving, filing cabinets, and other OSHA 10: All employees who, in any capacity, access roofs and/or use ladders in their comparable items. The training program is approximately 18-24 months and is divided into four phases as follows: employment, are required to attend a Tremco/OSHA 10-Hour course as provided within the • Tools related to minor roof repairs company’s OSHA Construction Outreach Training program. This training is to be completed • PPE– including 5-point harness, lanyard, and anchor points (order through Grainger) PHASE A 4-6 WEEKS • FIELD within 1 month of hire. You will receive registration information from a member of the Safety • Ladder–must be fiberglass (aluminum is prohibited) Team. *Type IA or IAA- minimum 20ft. (order through Grainger) You will complete field activities with your trainer or other leaders in your area, as well as two online • Business meals- select “business meal” in Concur and include clients’ names in the entry. Do training programs, including Phase A Online Training in our learning management system, Tremco EXPENSE STANDARDS AND POLICIES not include other Tremco employees. University, and career training through Antidote One, a training course designed to walk you through the fundamentals and tools you really need to advance your career. We expect employees will spend company funds in a judicious manner, as though the funds were their own. Following are NOT eligible These activities should be completed prior to attending Phase B training. 1 WEEK • CLASSROOM • Meals/snacks PHASE B 2 WEEKS • HANDS-ON APPLICATION *Exception: Meals/snacks for associates and SRTs are eligible when out of your area/ Business operating expenses incurred are reimbursed while associates and SRTs are in training. Submit all territory for something other than normal business activity such as training overnight You will attend a two-week hands-on product and technical training held at the Tremco Training expenses in Concur for approval and processing. You will receive an email with directions on setting up and with a manager/trainer, lunch and learn, region meeting, convention, trade show, Center in Beachwood, Ohio, during which you will use leading industry resources to build upon using Concur. If you are unsure if something is appropriate to submit for reimbursement, please ask before inspections or meetings requiring an overnight stay. List the reason for the meal in the your technical knowledge and gain experience applying our products. purchasing. Keep in mind that whatever you submit for reimbursement becomes the property of Tremco description, ie. overnight training, etc. Approved meal allowance is $25 per meal. and must be shipped to the Training Department if you leave the company. Refer to the list on PHASE C 3-6 MONTHS • FIELD & ONLINE the right for eligible expenses. • Entertainment for yourself • Car insurance With your trainer, you will perform activities that reinforce and strengthen your technical knowl- The following items are considered regional expenses rather than training expenses, so your regional • Charitable donations edge base, while continuing to study other leading industry resources. manager MUST approve them before you can submit them. Once approved, you will change the COST OBJECT • Credit card fees to your region’s Cost Center on your expense report in Concur • Late payment fees PHASE D 1 WEEK • CLASSROOM • Cell phone/iPad/tablet Professional Associations • Computer equipment– keyboard, mouse, monitor, router, hardware/software, adapters, You will attend a week-long classroom training session in Beachwood, Ohio, during which you will cables) learn proven sales strategies and best technical practices that will allow you to either assume your Meeting Costs (Regional Meetings, Area Meetings, etc.) • Apps own sales territory or continue to help your trainer develop his/her territory. • Electronics Trade Show Expenses • Office equipment– fax machine, printer, phone, file cabinet, bookshelves, organizational Following Phase D, you will spend several months continuing to work with your trainer applying the items, storage items sales strategies and technical practices you have learned in Phases A,B, C, and D. Professional accreditations and materials • Large printing jobs/trainer’s printing jobs • Printer ink/office supplies for Region/Area office PHASE F ONGOING Dues/Subscriptions • Flyer, poster, or brochure design • Clothing/shoes/work boots Includes career training from Dale Carnegie and continuing education in the building envelope in- Lunch and Learns • Outside storage (including truck bed toolbox) dustry. • Power tools ** PLEASE NOTE: Upon promotion to Sales Representative, you are responsible for ALL expenses except • Camera safety equipment. Sales associates and SRTs are eligible to purchase safety equipment, including PPE and ladders using our Grainger custom catalog. This is the only approved source for safety equipment to be used in the field. All purchases are directly billed – no reimbursement is required. The Safety Department will email you the ordering details so you can purchase Grainger items. Contact Alyvia Frazier at: [email protected]|440.665.0484