RNJ Material Handling Jan 2015

SpMecaiatleizriniaglIHn andling Solutions

Comprehensive Material Handling That Delivers Results. A Commitment To Innovation Raymond of New Jersey, LLC is committed to maintaining a competitive edge by introducing innovative ideas to the business forefront. We believe staying ahead of the curve in our material handling products, fleet management programs and consultative services benefits everyone – our customers, our employees and our shareholders. We value our best resource – all the Raymond of New Jersey, LLC associates – so we provide a challenging and secure work environment with the opportunity for career advancement. We also value the long-term relationships we’ve built with our loyal customers and we look forward to developing new client relationships based on our reputation for quality, dependability and integrity. Cliff Sneyers President Joe Sneyers Executive Vice President / COO|2|

ExpertiseEvery Day.Exceeding Customer Expectations |3|Every Raymond of New Jersey, LLC customer relies on our team ofprofessionals to provide a wide range of strategic solutions that specificallysatisfy their diverse application and operational needs. We offer a portfolioof products, services and capabilities that they – and you – can utilize: The complete portfolio of reliable, productive and energy efficient Raymond ® electric lift trucks C lark internal combustion, diesel and electric forklift trucks C olumbia passenger, commercial and industrial vehicle line-up A range of systems integration, storage and allied solutions The only suite of customized fleet services programs that enable customers to significantly reduce overall operational costs by implementing comprehensive lift truck operator and customer technician training programs 2 4/7/365 parts and service programs that increase uptime and create peak efficiencies Flexible financing to get the equipment you need at a price you can affordContact us for more information about our material handling solutions.

The BenchPmearrkfoInrmance AndRaymond of New Jersey, LLC Raymond of New Jersey, LLC continues to grow and expand, and today we offeroperates a state-of-the-art comprehensive assistance and strategic solutions for the design, implementation andSales and Service Center in support of your entire material handling system. Our extensive experience in this businessUnion, New Jersey, where has taught us that total customer satisfaction is the only acceptable outcome in each andour dedicated associates every transaction, and it is therefore our goal to assure that our entire organization providesand factory-trained service that level of service, every time, each and every day.technicians are available24 / 7 / 365. Everywhere You Need Us To Be Raymond of New Jersey, LLC is also a member of the Raymond Sales and Service Center network, giving you direct access to our 100% integrated material handling resources throughout North America. Staffed by thousands of professionals and highly-trained technicians, the Raymond Sales and Service Center network delivers consistent service whenever and however you require.NEW Southern New JerseyService Center Coming Soon to South Brunswick, NJ |4|

Ability CustomCare From Raymond Of New Jersey, LLC CustomCare is our total commitment to understanding your business – then delivering a comprehensive package of enterprise solutions and personalized service to help you drive down costs and run your operation smarter. We listen and consult with you to learn as much as possible about your goals and challenges. Then, we use our expertise to develop the custom solutions that best suit your specific needs, and have the greatest impact throughout your operations. It all adds up to optimizing your warehouse to deliver the lowest cost per pallet move. |5|

The Right Lift Trucks For The Job Reliable. Durable. For all your material handling needs, Our Comprehensive Line Of Industry-Leading Raymond of New Jersey, LLC Lift Trucks Includes: has you covered. R each-Fork® Trucks S ideloaders S tackers|6| Swing-Reach® Trucks IC Cushion O rderpickers 4 -Directional IC Pneumatic P allet Trucks B urden Carriers Tow Tractors S tand-up S pecialty Vehicles Counterbalanced S it-down Counterbalanced

Innovative.Raymond of New Jersey, LLC offers a complete line of forkliftequipment designed and engineered to outperform the competitionand take your operation to new levels.We have partnered with additional suppliers to complement The Power To Keep Your Operation Movingthe Raymond line, offering: Raymond of New Jersey, LLC carries a complete line of batteries, battery C lark internal combustion, diesel and electric, cushion accessories and battery handling systems, from a variety of manufacturers, and pneumatic tire forklifts for all the most demanding industrial and warehousing applications. C olumbia passenger, commercial, industrial and specialty vehicles

Optimize Truck And Operator For Maximum Fleet management is an ongoing Raymond of New Jersey, LLC fleet optimization solution options turn process that allows for continuous data points into precise, easy to understand and actionable knowledge. cost reductions. When it comes to Our reports provide the information you need to help right-size your fleet, optimizing and managing your fleet, the analyze costs per hour, immediately identify impacts, increase uptime, more information you have, the better. control operator usage parameters and more. You can have access to your fleet reports 24 hours a day with our This data enables you to drive operator and truck productivity levels to new Raymond of New Jersey, LLC Customer Service Internet Web Portal. heights – no matter what size your facility or how many trucks you have. Raymond Of New Jersey, LLC Fleet Management Reports Through our Customer Service Internet Web Portal we provide detailed fleet reports to help you understand all the costs surrounding your trucks that include: F leet Inventory Reports: Down Truck Report - Vehicle Specification Normal Maintenance Report - Hour Meter Readings - Equipment Age Avoidable Maintenance Report T ire Installation Report Custom Reports|8|

PerformanceEfficiencies Reduce Operational Costs With iWarehouse Our most advanced fleet management program is iWarehouse from Raymond, the only comprehensive fleet optimization technology that enables you to reduce operating costs by up to 25%. Use iWarehouse to transform critical data into intelligent, intuitive reports that provide analysis of repair costs, truck utilization, routine maintenance costs and much more. With iWarehouse you make real-time decisions based on the facts. iWarehouse consists of expertly-engineered modules that provide remote web-based reporting, control and diagnostics. |9|

Material Flow Solutions That Maximize When it comes to material handling, our customers rely on us to provide more than just the best application-specific forklift trucks. We work closely with each customer to design, develop and deploy the integrated systems and storage solutions that optimally achieve their goals at the lowest total operational cost – from racking to carousels and inventory management. Raymond of New Jersey, LLC partners with industry leaders like Frazier, Unarco, Dematic, RedPrairie and PortaFab to create and successfully implement advanced material flow solutions to exceed our customers’ unique requirements.| 10 |

ProductivityMaximum Storage Density For Minimal Cost Productivity SolutionsRaymond of New Jersey, LLC offers a range of rack systems that are We consult with our customers to understand where productivity solutionsamong the most cost-effective solutions to help you store, pick, move can make a big difference. Through our innovative partner, RedPrairie, weand ship products. With our partner, Frazier, we provide: offer productivity software that enables better warehouse, workforce and transportation management.Single-Selective Pallet Rack D rive-In / Drive-Thru Rack PortaFab Modular In-Plant OfficesC arton Flow Rack Cantilever Rack Modular offices provide you with the flexibility to expand or evenH igh Density Storage Rack P ush-Back Rack relocate storage as needed. Working with our partner, PortaFab, we provide durable and functional, modular offices that can be installedWe also provide customers with a wide array of shelving options and in use in a matter of days.from many of our other suppliers. Forklift AttachmentsConveyors And Carousels Along with our partners, Brudi Bolzoni Auramo and Cascade, we offer aWe work with our partner, Dematic, to specifically configure conveyors comprehensive line of forklift attachments. All our forklift attachments areand carousels for every application – transporting products between available with rental and lease plans.two different locations or different elevations, diverting product fromone conveyor line to another or holding product.

Parts And Service That Keep You Up AndThe Raymond of New Jersey, LLC World-Class Engineering And AbilityService Advantage Includes: We are a premier factory authorized dealer for Raymond, Clark and Columbia. Raymond Certified electric forklift truck technicians of New Jersey, LLC carries a full line of quality OEM specified parts for your Raymond, Less than four hours on-site response time Clark and Columbia vehicle. All of the parts that we carry have been engineered Service department on call 24 / 7 / 365 to withstand the most hostile conditions in any environment. Our high same-day fill D edicated service consultants/ rate provides unequaled service and significantly reduces downtime. We are authorized customer service representatives OEM parts distributors for: O n-site diagnostics, maintenance and repair Detailed reporting of lift truck service history R aymond Lift Trucks C ascade Attachments P ro Tire Rubber Tires C LARK Forklifts B rudi Bolzoni Auramo JLG Access Equipment C olumbia Vehicles Attachments T hombert Poly Wheels Additionally, we carry generic replacement parts for all other forklift manufacturers. Our parts are: M anufactured to stringent OEM standards and specifications M illed, molded or assembled using best-in-class technology W arranted for one full year from the date of original sale or as indicated All Raymond of New Jersey, LLC parts will be equal to or better than our competitors.

Running Thousands Of Customers Trust Their Trucks To Our Care Superior service is the reason our customers hire us again and again, each and every day. Because our focus is helping you achieve your goals, we assign a strategic team of highly experienced Service Consultants or Customer Service Representatives along with factory-trained and certified technicians to manage the day-to-day and long-term aspects of all the material handling products and services you receive from Raymond of New Jersey, LLC. Raymond Asset Protection The Raymond Asset Protection program is the best factory protection warranty in the industry. Select the coverage that fits your fleet, then lock in with affordable, predictable service costs. With Raymond Asset Protection, you can get out of the lift truck business and let your warehousing and logistics personnel focus on your core business. The program offers up to 72 months of worry-free preventative maintenance that will keep your Raymond lift trucks in top operating condition. And regardless of the number of locations, you’ll receive a single monthly invoice. 24 / 7 / 365 We Are There For You

Rentals And Pre-Owned When the need comes along, Raymond of New Jersey, LLC provides you with the right solutions – the ability to rent or purchase a pre-owned lift truck that precisely fits your application.| 14 |

Solutions That Fit Every BudgetRaymond RENEWED Certified, Pre-Owned Lift Trucks Training For SuccessRaymond of New Jersey, LLC – a leader in pre-owned narrow aisle truck sales – proudly offers the Raymond of New Jersey, LLC provides thefull line of Raymond RENEWED Certified, Pre-Owned lift trucks, each reconditioned to Raymond’s precision lift truck-related training programs youexacting standards by factory-certified technicians with OEM parts. Only top-performing trucks need to increase productivity and efficiencies.are selected to undergo our rigorous quality inspection that covers all aspects of the truck from Immediately. No one is more committed tostructure to paint. Every Raymond RENEWED truck is available with variable warranty coverage training your teams for success. We offer theon major components, wearables, industrial batteries, and battery chargers. Get an exceptional most comprehensive set of training programsvalue with Raymond RENEWED from Raymond of New Jersey, LLC. in the industry for operators, technicians and pedestrians.Pre-Owned And Rentals To Supplement Your Fleet Our first-time and continuing educationalWe have thousands of rental and pre-owned vehicles available at any time that are either in stock courses are proven effective every day:or can be delivered to you when you need them – the largest inventory of affordable, high-quality,late model warranted equipment in New Jersey. Our rental and pre-owned lift trucks have S afety On The Move® operator trainingundergone rigorous quality inspections, so you are assured trucks that are fully functional and O SHA compliance and licensingready to withstand heavy workloads. All are priced to sell fast, and all are backed by Raymond of R e-certificationNew Jersey, LLC to ensure they perform at high levels, shift after shift. T rain the Trainer Full technical, service & maintenance trainingOur rental fleet is regularly updated with new equipment and maintained according to manufacturer’s S teps to Safety™ pedestrian trainingspecifications. Additionally, Raymond of New Jersey, LLC rentals offer the following advantages: low And morerates (which include batteries and chargers); rental rates that are 100% expensible for tax purposes;maintenance service by our Raymond Certified Technicians at no added charge; the ability to opt into Raymond of New Jersey, LLC offers easy anda Rent-to-Own program. convenient training location options to suit your preference: Raymond of New Jersey, LLC Offers a Range of Financial Programs to Suit Your Needs At the Raymond of New Jersey, LLC facility O n site, at your facility As your trusted partner, we work closely with you to acquire the financing packages that At The Raymond Corporation headquarters best suit your budget. Customized, flexible and convenient, Raymond of New Jersey, LLC location, subject to your specific requirements will become your single source to outfit your facility and get the job done right.

Authorized Sales and Service CenterHeadquarters - 1000 Brighton Street, Union, New Jersey, 07803Phone: 908.624.9570 | Fax: 908.624.9553 | Web: www.raymond-nj.com©2011 Raymond of New Jersey, LLC.©2011 The Raymond Corporation, Greene, N.Y.