0_EFFECTIVENESS OF KENYA POLICE REFORMS ON SERVICE DELIVERY IN NAIROBI COUNTY 3 (1)

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There are various factors that affect the service delivery and it the purpose of the study to analyze those factors and
come up with recommendations on how to improve service delivery. The government has appointed a taskforce as an
important step towards drawing a road map for the police reforms. The commissioner of Police is committed to a
police service whose members are motivated, friendly, open and honest with one another to improvethe service
quality. Kenya police has had a lot of changes in terms of remuneration, fair recruitments and so on. It is necessary to
determine what proportion of these factors are affecting service delivery and thus improve the output inthe service
delivery of the police in Nairobi County.

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0_EFFECTIVENESS OF KENYA POLICE REFORMS ON SERVICE DELIVERY IN NAIROBI COUNTY 3 (1)