active-net 2016 directory

BUYER South Suffolk Leisure Tracey Loynds - Chief Executive Claire Turnbull - Business Development Manager T: 01473 823470 E: [email protected] E: [email protected] W: www.ssleisure.co.uk A: Hadleigh Pool & Leisure, Hadleigh IP7 5BHOrganisational / Company ProfileSouth Suffolk Leisure is now in its tenth year of trading. We operate four facilities within Sudburyand Hadleigh and hope to bring a fifth facility into our portfolio in the coming year. Our key area ofdevelopment and growth is based around Health and Wellbeing.How many facilities do you manage?4 , additional duel use coming online September 2016Any new facilities or changes to facilities planned for the next 12 months?Time scale to be confirmed for two £2million projects at Kingfisher Leisure Centre and HadleighPool and Leisure.How many facility refurbishments are planned for the next 12 months?Fitness refurbishment at new duel use site.What marketing and/or programme activity do you have planned in the next 12 months?Key focus on e-strategyWhat training, development and leadership activity do you have planned in next 12 months?Dementia FriendsDementia ChampionsCommunity Health and Wellbeing practitionerOnline portals for all staff inductionOnline portals for customer serviceSMT and OMT development programmeHead of Department leadership and development programmeWhat categories of suppliers are you interested in meeting?Innovation, climbing, fitnessWhat part do you play in the buying decision?Decision making

BUYER Sports and Leisure Innovation Andy Baker - CEO T: 07813 974865 E: [email protected] W: www.healthtrackclubs.co.uk (in development) A: 62 Queens Square, Bath BA1Organisational / Company ProfileSports and Leisure Innovation are launching three premium Health Clubs branded as Healthtrack.Healthtrack is a family focused health and lifestyle consortium of brands looking to either establishthemselves or grow within the retail sector. All bespoke facility offerings are based on best practicefrom the profitable parts of the current health and fitness sector, spa, baby swimming, adult sportsleagues and childcare markets. .A full Healthtrack Club will be 6,500 sq m with other smaller more niche models - these brands arein development with professional sports clubs, property partners and major supermarkets,Architect and QS partners include HCD, Lavingtons, Saunders Partnership, Nash Partnership andB3.Any new facilities or changes to facilities planned for the next 12 months?3 clubs planned in 2016 to 2018What marketing and/or programme activity do you have planned in the next 12 months?Club 1 launch of £300,000What training, development and leadership activity do you have planned in next 12 months?50 staff training programmeWhat categories of suppliers are you interested in meeting?AllPlease specify any categories of suppliers that you definitely don’t want to meet.Fitness programmingWhat part do you play in the buying decision?Decision maker

BUYERSports and Leisure InnovationBarry McGovern - DirectorT: 07813 974865E: [email protected]: www.healthtrackclubs.co.uk (in development)A: 62 Queens Square, Bath BA1Organisational / Company ProfileSports and Leisure Innovation are launching three premium Health Clubs branded as Healthtrack.Healthtrack is a family focused health and lifestyle consortium of brands looking to either establishthemselves or grow within the retail sector. All bespoke facility offerings are based on best practicefrom the profitable parts of the current health and fitness sector, spa, baby swimming, adult sportsleagues and childcare markets. .A full Healthtrack Club will be 6,500 sq m with other smaller more niche models - these brands arein development with professional sports clubs, property partners and major supermarkets,Architect and QS partners include HCD, Lavingtons, Saunders Partnership, Nash Partnership andB3.Any new facilities or changes to facilities planned for the next 12 months?3 clubs planned in 2016 to 2018What marketing and/or programme activity do you have planned in the next 12 months?Club 1 launch of £300,000What training, development and leadership activity do you have planned in next 12 months?50 staff training programmeWhat categories of suppliers are you interested in meeting?AllPlease specify any categories of suppliers that you definitely don’t want to meet.Fitness programmingWhat part do you play in the buying decision?Decision maker

BUYERStevenage Leisure LimitedAudrey Salisbury - Divisional Operations ManagerT: 07744665785E: [email protected]: www.sll.co.ukA: Stevenage, Herts SG1 1LZOrganisational / Company ProfileStevenage Leisure Limited are committed to improving the health and wellbeing of our localcommunities by delivering high quality and value for money leisure and cultural opportunities for all.We operate a wide range of health and fitness facilities, including: swimming pools, health & fitnesssuites, theatre, dance & exercise studios, racquet sports, spa and steam rooms, golf, sailing andoutdoor activities.How many facilities do you manage?13 including Swimming Pools, Sports halls, golf course, theatre, sailing centre, fitness facilitiesAny new facilities or changes to facilities planned for the next 12 months?Planning to open new community use centre (gym, studio, sportshall café), planning to open newdual use centre with gym, sportshall, outdoor pitchesHow many facility refurbishments are planned for the next 12 months?Additional swimming pool and caféWhat categories of suppliers are you interested in meeting?Soft play, vending, sports nutrition, mobile apps, retention/sales tools, new fitness developmentsWhat part do you play in the buying decision?Make recommendations

BUYER Tonbridge & Malling Leisure Trust Martin Guyton - Chief Executive T: 01732 876090 E: [email protected] W: www.tmactive.co.uk A: 1-5 Martin Square, Larkfield, Aylesford, Kent ME20 6QLOrganisational / Company ProfileTMLT is a relatively new NPDO that went live on 1 November 2013 in partnership with TMBC andoperating in Kent. It is a CLG with charitable status. The Trust manages 4 facilities with a turnoverof just over £6m. The first three years of trading have been successful with the Trust managing tocreat a solid revenue reserve and create additional profits to re-invest in the facilities and servicesprovided. The customer brand is tmactive with the vision of ‘more people, more active, more often’.Significant focus in 2016/17 is being given to a new health and wellbeing strategy with investmentin experienced and qualified senior staff to deliver against the public health agenda.How many facilities do you manage?4 as follows; Larkfield Leisure Centre, Angel Centre, Tonbridge Swimming Pool, Poult Wood Golf.Any new facilities or changes to facilities planned for the next 12 months?PotentiallyHow many facility refurbishments are planned for the next 12 months?We have a number of capital projects and service ideas under considerationWhat training, development and leadership activity do you have planned in next 12 months?We have a training budget of £40,000 for management and vocational training.Happy to listen tospending ideas!What categories of suppliers are you interested in meeting?Innovative ones! Income generators!What part do you play in the buying decion?Trust – Decision Maker,LA investment - Recommend

BUYER University of Bedfordshire Daniel Larkin - Sports Facilities Manager T: 01234 793476 E: [email protected] W: www.beds.ac.uk A: Bedford Campus, Polhill Avenue, Bedford MK41 9EAOrganisational / Company ProfileThe University of Bedfordshire is a modern, innovative university with a heritage of top qualityeducation going back more than 100 years.We nurture our students to become educated, employable and entrepreneurial global citizens.We support our students in all aspects of their life and encourage them to influence the educationand services we provide.How many facilities do you manage?34Any new facilities or changes to facilities planned for the next 12 months?Looking at options for new Sports Centre and a 3GHow many facility refurbishments are planned for the next 12 months?3G is a refurb of old tennis courtsWhat marketing and/or programme activity do you have planned in the next 12 months?Marketing covered inhouse, full competitive and participation sports programmme being plannedfor next academic year.What training, development and leadership activity do you have planned in next 12 months?Plan to engage further with CIMSPA and interested in developing sporting staff.What categories of suppliers are you interested in meeting?Flooring internal and external for sports halls and astro. Membership systems, sports centredesign, sports centre suppliers, CRM systemsPlease specify any categories of suppliers that you definitely don’t want to meet.Catering, gym equipment.What part do you play in the buying decion?Make recommendations and business cases

BUYER University of Bristol Matt Birch - Director of Sport T: 07854131746 E: [email protected] W: www.bristol.ac.uk A: University of Bristol, Tyndall Afv, BristolOrganisational / Company ProfileThe University of Bristol's roots date back to 1876. Since its formation it has become one of theleading institutions among the UK's Russell Group of universities and operates globally, where it isrecognised for its research and academic excellence.The University has a strong interdisciplinary approach and regularly features among the topranking institutions in global league tables. The University of Bristol’s mission is 'to pursue andshare knowledge and understanding, both for their own sake and to help individuals and societyfulfil their potential'.How many facilities do you manage?3 separate facilitiesAny new facilities or changes to facilities planned for the next 12 months?Building a 3G pitchHow many facility refurbishments are planned for the next 12 months?NoneWhat marketing and/or programme activity do you have planned in the next 12 months?Rebrand sport and physical activity within the institutionLaunch a new membership package for studentsWhat training, development and leadership activity do you have planned in next 12 months?None at presentWhat categories of suppliers are you interested in meeting?Leisure management systemsWhat part do you play in the buying decion?Decision maker

BUYER University of Derby Ollie Shearer - Head of Sport T: 01332 593096 E: [email protected] W: www.derby.ac.uk A: University of Derby, Kedleston Road, Derby, DE22 1GBOrganisational / Company ProfileUniversity of Derby has a commitment to develop sport as corporate priority, having recentlyopened a £10.8million sports centre this equates to a £30million investment over 5 years. TheUniversity has seen an significant increase in participation and perfomance across its sportingprofile and recently entered into professional sport with a franchise in the National BadmintonLeague.How many facilities do you manage?1 sports centre, 1 multi sport hall, 2 AGP’s, 1 grass pitchAny new facilities or changes to facilities planned for the next 12 months?Annual investment in improvements and modifications but no capital builds planned in next 12monthsHow many facility refurbishments are planned for the next 12 months?Moderate improvements in indoor sports centre and one AGP resufacing; additonal goal postsWhat marketing and/or programme activity do you have planned in the next 12 months?Looking to develop new membership system.What training, development and leadership activity do you have planned in next 12 months?Currently working on a programme of developing self managed teams and high performanceWhat categories of suppliers are you interested in meeting?Gym management systems; membership system companies; sports equipment providersPlease specify any categories of suppliers that you definitely don’t want to meet.Gym equipmentWhat part do you play in the buying decision?Decision maker up to £100k

BUYER University of Hertfordshire Sports Village David Connell - Director of Sport T: 07793533988 E: [email protected] W: www.hertssportsvillage.co.uk A: De Havilland Campus, Hatfield Business Park, Hatfield AL10 9EUOrganisational / Company ProfileHertfordshire Sports Village provides extensive sports facilities and services to the localcommunity, students and staff of the University of Hertfordshire. Our vision is to be Hertfordshire'sleading facility and service provider for sports, health and fitness. We offer a wide range of facilitiesand services for a variety of users from first experience to elite performers.How many facilities do you manage?2Any new facilities or changes to facilities planned for the next 12 months?NoHow many facility refurbishments are planned for the next 12 months?NoneWhat marketing and/or programme activity do you have planned in the next 12 months?A significant need for increasing external membership sales. We will be employing a new team ofmarketing staff and need to drive various areas of the business forward.What training, development and leadership activity do you have planned in next 12 months?Need to train staff up with the ability to deliver more formal customer service training in house.What categories of suppliers are you interested in meeting?Marketing, training, CRM systems.What part do you play in the buying decision?Decision maker

BUYER University of Manchester Vicky Foster-Lloyd - Head of Sport T: 0161 275 6991 E: [email protected] W: www.sport.manchester.ac.uk A: William Kay House, 333 Oxford Road, Manchester M13 9PGOrganisational / Company ProfileSPORT Manchester provides facility management, participation opportunities and performancesport support to The University of Manchester students, staff and the local community.How many facilities do you manage?3Any new facilities or changes to facilities planned for the next 12 months?New artificial pitches (x4) installation due to commence in March 2016How many facility refurbishments are planned for the next 12 months?Fitness suite / gym equipment replacement each year in one siteRefurbishment of gym and changing rooms in another site summer 2017What marketing and/or programme activity do you have planned in the next 12 months?Too much to list here! Please see websiteWhat training, development and leadership activity do you have planned in next 12 months?Sport volunteer scheme, Athletic Union Club Committee training, Internships, Coaching awardsWhat categories of suppliers are you interested in meeting?Cardio, weights, flooring, general sports equipment, outdoor facilities maintenance.Please specify any categories of suppliers that you definitely don’t want to meet.Anything pool related – we don’t operate our poolWhat part do you play in the buying decision?Decision maker

BUYER University of Nottingham Tom Sherratt - Health and Fitness Manager T: 01158467540 E: [email protected] W: www.nottingham.ac.uk/sport A: The Sports Centre, University Park, Nottingham, NG7 2RDOrganisational / Company ProfileOur aim is to provide opportunities for students and staff to participate in sport and enjoy healthand fitness activities at whatever level they choose through our sport and fitness offer.We have over 70 student sports clubs, an extensive performance sport programme, over 100fitness classes per week, intramural casual sport opportunities and coached introductions to sport.How many facilities do you manage?3 fitness suites and the fitness class programme across 4 facilities.Any new facilities or changes to facilities planned for the next 12 months?Opening of the David Ross Sports Village in September 2016How many facility refurbishments are planned for the next 12 months?None in light of the aboveWhat marketing and/or programme activity do you have planned in the next 12 months?We will be marketing our new membership packages from 1st August 2016 as well as raising theprofile of the new sports village.What training, development and leadership activity do you have planned in next 12 months?Considering boxercise type training for the full health and fitness team.What categories of suppliers are you interested in meeting?Fitness app software, virtual training, new fitness classes or small group training.Please specify any categories of suppliers that you definitely don’t want to meet.Direct debit companies, membership management software companies.What part do you play in the buying decision?Decision maker

BUYER University of Strathclyde Anne-Marie Hughes - Head of Sport and Recreation T: 0141 5482449 E: [email protected] W: www.strath.ac.uk/sport/ A: Centre for Sport and Recreation, 347 Cathedral Street, G1 2TBOrganisational / Company ProfileThe Centre for Sport and Recreation (CSR) within the University of Strathclyde operates on a mixedfunding model with some centrally supported costs and the balance being self-funded throughmembership activity of the sports centre.The strategic aims of CSR within its 2011 – 2016 Strategic Plan are as follows:1. To be excellent in the provision of sport, physical activity and recreation opportunities, servicesand support to the One Strathclyde extended community2. To provide a high-quality, distinctive Student and Staff Experience3. To support Academic and Professional Service departments in pursuit of their strategic aims inresearch, education and knowledge exchangeHow many facilities do you manage?1 on University campus that caters for 5,000 members. The planned new build will replace existingfacilites and cater for ~7,500 members.Any new facilities or changes to facilities planned for the next 12 months?Expected to start the construction of a new Sport & Health facility for the by the end of the year.How many facility refurbishments are planned for the next 12 months?No club refurbishments however looking to plan and guide architects in equipment requirements thatneed to be factored in to construction phase.What marketing and/or programme activity do you have planned in the next 12 months?Minimal marketing at this stage. By 2017 we will look to start marketing for the new facility launch.What training, development and leadership activity do you have planned in next 12 months?Currently undergoing scoping project to understand the programmes that will operate our of the newfacility. Once this is achieved we can then identify any skill gaps that need addressed.What categories of suppliers are you interested in meeting?Cardio, flooring, LMS, conditioning kit, hall & studio equipment, pool & plant equipment, changing.Please specify any categories of suppliers that you definitely don’t want to meetVending as we have a university supplier, anything related to outdoor facilities.What part do you play in the buying decision?Decision maker based on making recommendations to project team.

BUYER University of Strathclyde Neil Brown - Head of Sport and Recreation T: 01415482782 E: [email protected] W: www.strath.ac.uk/sport/ A: Centre for Sport and Recreation, 347 Cathedral Street, G1 2TBOrganisational / Company ProfileThe Centre for Sport and Recreation (CSR) within the University of Strathclyde operates on a mixedfunding model with some centrally supported costs and the balance being self-funded throughmembership activity of the sports centre.The strategic aims of CSR within its 2011 – 2016 Strategic Plan are as follows:1. To be excellent in the provision of sport, physical activity and recreation opportunities, servicesand support to the One Strathclyde extended community2. To provide a high-quality, distinctive Student and Staff Experience3. To support Academic and Professional Service departments in pursuit of their strategic aims inresearch, education and knowledge exchangeHow many facilities do you manage?1 on University campus that caters for 5,000 members. The planned new build will replace existingfacilites and cater for ~7,500 members.Any new facilities or changes to facilities planned for the next 12 months?Expected to start the construction of a new Sport & Health facility for the by the end of the year.How many facility refurbishments are planned for the next 12 months?No club refurbishments however looking to plan and guide architects in equipment requirements thatneed to be factored in to construction phase.What marketing and/or programme activity do you have planned in the next 12 months?Minimal marketing at this stage. By 2017 we will look to start marketing for the new facility launch.What training, development and leadership activity do you have planned in next 12 months?Currently undergoing scoping project to understand the programmes that will operate our of the newfacility. Once this is achieved we can then identify any skill gaps that need addressed.What categories of suppliers are you interested in meeting?Cardio, flooring, LMS, conditioning kit, hall & studio equipment, pool & plant equipment, changing.Please specify any categories of suppliers that you definitely don’t want to meetVending as we have a university supplier, anything related to outdoor facilities.What part do you play in the buying decision?Decision maker based on making recommendations to project team.

BUYER Wakefield MDC Kov Bahadori - Leisure Operations Manager Phil Gibson - Active Lifestyles Manager T: 01924 307820 E: [email protected] E: [email protected] W: www.wakefield.gov.uk A: Sport & Active Lifestyles, Floor 3, Wakefield One, WakefieldOrganisational / Company ProfileWakefield Council currently runs 9 sport and leisure facilities.The include: Sun Lane Leisure, Pontefract Pool, Knottingley Sport Centre, Castleford Pool, PugneysCountry Park, Featherstone Sports Complex, Normanton Pool, Wakefield Golf Course, ThornesPark Stadium.How many facilities do you manage?9Any new facilities or changes to facilities planned for the next 12 months?Planning for 2 new facilities in the next 36 months.How many facility refurbishments are planned for the next 12 months?2What marketing and/or programme activity do you have planned in the next 12 months?12 month ongoing marketing programme.What training, development and leadership activity do you have planned in next 12 months?Customer Service, Safeguarding, Health & Safety, GP ref, individual staff PDP requirements.What categories of suppliers are you interested in meeting?Anything linked to new build swimming pool / sports centres. Sport & Active Lifestyles has a largerange of facilities covering: golf, watersports, athletics , gymnastics, swimming pools and sportscentres.What part do you play in the buying decision?Responsible for taking decisions on new build design & associated buying for existing facilities.

BUYER Wokingham Borough Council Angie Gibson - Resources Manager Infrastructure Implementation Beverley Thompson - Sport and Leisure Manager T: 07824383738 / 07808143646 E: [email protected] E: [email protected] W: www.wokingham.gov.uk A: Shute End, Wokingham RG40 1WROrganisational / Company ProfileLocal AuthorityHow many facilities do you manage?None – in team responsible for regenerating existing facilities and delivering new facilities.Any new facilities or changes to facilities planned for the next 12 months?Some new facilities to be delivered within the next 36 months (exact schedule not confirmed yet)plus further development plans up to 2024.How many facility refurbishments are planned for the next 12 months?Small refurbishments – main developments long termWhat marketing and/or programme activity do you have planned in the next 12 months?Handled by Beverley Thompson (also attending)What categories of suppliers are you interested in meeting?Sports (indoor and outdoor) especially pitch, pool and lesiure centres plus any ideas for shared usesport and community facilities.Please specify any categories of suppliers that you definitely don’t want to meet.General maintenance suppliers, membership sales.What part do you play in the buying decision?Can approve up to £25K directly, recommend for approval amounts over £25K (then approved viacommittee)



SUPPLIER DELEGATES

SUPPLIER 4 Global Consulting Utku Toprakseven - Director T: 020 8849 8900 E: [email protected] W: www.4global.com A: Building 3, Chiswick Business ParkOrganisational / Company ProfileThe DataHub now provides leisure operators and local authorities across the UK with intelligence onthe inter-dependencies between customers, programmes, workforce and facility planning at everysite.The collaborative DataHub was launched in 2013 as an automated way for all leisure facilities tosecurely bring their leisure management system data together on a daily basis, align it withconsistent data standards and then access and share business intelligence and best practice, at thepoint of decision. All DataHub Club members now have access to accurate reporting, relativebenchmarks and actionable operational solutions, based on a central and growing shared repositoryof over 150+ million individual facility visits. Knowing what works best, where and when, is impactingphysical activity participation and subsequent economic and social returns. As importantly, theseoutcomes are now being accurately monitored and evidenced, creating a continuous cycle ofimprovement. Administered by 4global, access intelligence through modules www.DataHubClub.comReference Site Details NGB Partners include:DataHub Club members include: • ASA• GLL • Badminton England• Places for People • England Squash• 1Life• Link4Life• Barnsley Premier Leisure• Newport Live• Chesterfield Borough Council• Leeds City Council• Craggy Island Climbing Centre

SUPPLIER Active IQ Laura Sheasby - Head of Business Development T: 01480 467950 E: [email protected] W: www.activeiq.co.uk A: Westminster House, Ermine Business Park, Cambridgeshire PE29 6XYOrganisational / Company ProfileDiscover the opportunities available to you when you become an Active IQ approved centre.Active IQ is the UK’s leading awarding organisation for the active leisure, learning and wellbeingsector and offer over 100 innovative and dynamic qualifications in a variety of disciplines which areavailable to help support either your own team’s development or your organisation’s learners.When you become approved your organisation can access:• A host of first-class learning resources• Innovative interactive eLearning content• Free electronic lecture packs to support learning and assessment• An experienced team to provide guideance and supportAlternatively, gain Active IQ’s professional kite mark for your own in-house training anddevelopment programmes with our Professional Recognition service. Your training can vary inlength and in delivery method and context, as long as the training meets the quality guidelines setby Active IQ.Contact us today and discover the new opportunities you can give your team and/or learners withan Active IQ qualification or Active IQ Professional Recognition.Reference Site DetailsActive IQ works with Fusion Lifestyle, Freedom Leisure, Everyone Active, Warrington Livewire,and many more.

SUPPLIER Alliance Leisure James Foley - Business Development T: 07737086110 E: [email protected] W: www.allianceleisure.co.uk A: 24 Angel Crescent, Bridgwater, Somerset TA6 3EWOrganisational / Company ProfileAlliance Leisure provide a unique solution to Local Authorities and Trusts wishing to developquality leisure facilities with or without the need for capital expenditure, and supporting thebusiness to deliver real results with the aid of our Client Support, Marketing and TrainingAcademy solutions.APSE and UKActive award finalists for their Design, Build, Fund and Partnership service, Alliancehave delivered over 100 projects with an investment into UK leisure of more than £60million.Bringing innovation to the traditional leisure market including Spa, Bowling, High Ropes, Extremeand Adventure Climbing, Alliance case studies show how they have transformed facilities,bringing significant added value in respect of affordability, cost certainty, risk reduction and speedof delivery.To find out more please visit www.allianceleisure.co.uk or contact us on 01278 444944.Reference Site DetailsAlliance Leisure support hundreds of leisure facilities across the UK and has completed over 100faciluty redeveloments. Our clients include leading leisure trusts and social enterprises along withlocal authorities and hotel chains.A sample of our clients include: 1610, GLL, Your Leisure, Active Nation, Halo, Freedom Leisure,Finesse Leisure, Sencio and many more.

SUPPLIER Babcock Training Ltd Mike Kent - Operations Manager T: 07912066222 E: [email protected] W: www.babcockinternational.com A: Motorpoint Arena, 3rd Floor, Mary Anne Street, Cardiff CF10 2EQOrganisational / Company ProfileBabcock Training Ltd is a FTSE 100 company with an extensive track record of designingworkforce development solutions with the customer brand at the forefront for a wide range ofprivate and public sector businesses. We have been supporting the delivery of NVQs and latterlyApprenticeships since the early 1990s with a track record spanning 20 years. Working acrossmultiple sectors, we support over 20,000 apprentices per annum across England, Scotland, Walesand Northern Ireland, deploying in excess of 800 highly skilled delivery and support staff.Our expertise in the Active Leisure sector spans many years; we are currently supporting over 1200active leisure apprentices across the UK, we have a demonstrable track record in delivering marketleading apprenticeship programmes across the sector working with a range of large and smallsector employers.Reference Site DetailsBabcock engage with a number of organisations ranging from large organisations such as QHotels, Kingswood and Marriot Hotels. Babcock also has extensive knowledge and experience ofworking with smaller employers ranging from SMEs through to local trusts.An example where we worked towards a specific goal with an employer was with Conwy Counciland their leisure facilities. There was a particular need to improve the customer retention as well asthe technical capabilities of the staff, both new and existing. A specific Apprenticeship programmewas put into place with the authority which covered not only the specific components of theApprenticeship but also needs such as social and personal skills of the Apprentices.Babcock also supported the recruitment of the Apprentices towards this programme and thesuccess was measurable with a 90% success rate on the scheme, along with customer servicesatisfaction scores being 15% higher from customers direct contact with the Apprentices rather thanthe casual staff in place.

SUPPLIER Bigwave media Nick Masson - Sales Director Simon Beer - Digital Director T: 0845 6432385 E: [email protected] E: [email protected] W: www.bigwavemedia.co.uk A: 1st Floor, Exeland House, Exeter EX4 3BROrganisational / Company ProfileBigwave media is a full service, leisure focused, marketing agency providing innovative and costeffective marketing support.With three core services, Bigwave designers, developers and marketers are all housed under oneroof, working closely together to create dynamic and creative marketing solutions across:Design services - A large team of in-house graphic designers and branding experts, fanaticalabout injecting quality and creativity into your projects.Digital services - Highly targeted marketing to deliver the best results for your budget across web,social, PPC and mobile.Results services – Driving results for your business with campaign management, consultancy,auditing and customer experience management.With your business knowledge and our industry experience we can work in partnership to provideyou with exceptional marketing support.Reference Site DetailsCurrently working with over 200 clients across 400+ facilities in the UK, Bigwave media specialisein the provision of marketing services for the leisure, tourism, cultural, arts and entertainmentindustries with local government & social enterprise markets across the UK. Clients include:Sporta, Quest, Debit Finance, Leisure-net, 4Global/The DataHub, Active Northumberland, HaloLeisure, Inverclyde Leisure, Teignbridge District Council, Bay Leisure, Circadian Trust, SOLLLeisure, LiveWire Warrington, Link4Life, Sam Faires, Exeter University.

SUPPLIER Bonasystems Europe John Wright - Business Development Director T: 01442 927100 E: [email protected] W: www.bonasystems.com A: The Imex Building, 575-599 Maxted Road, Herts HP2 7DXOrganisational / Company ProfileBonasystems is the UK’s leading provider of specialist floorcare cleaning and anti-slip products,services and consulting.Supporting Health & Safety compliance across the leisure sector, Bonasystems’ solutionssignificantly reduce the likelihood of slip risk. In a recent survey we found that only 20% of wetleisure floors achieved HSE safety benchmarks… but 80% could be compliant with correct cleaningi.e. no up-front costs for new floors or anti-slip treatments.Given slips are the largest cause of accident in the sector, and in the context of recent changes inhealth & safety sentencing guidelines (dramatically raising fine levels), now is the time to betterunderstand your slip risk and how to mitigate it.Poor cleanliness, particularly in changing rooms, is the biggest contributor to detractor NPS scores.Bonasystems’ products can help you to drive up standards and, importantly, save labour costs –meaning that overall your cleaning costs may well fall.Reference Site DetailsVirgin Active, Glasgow Life, Active Nation, Places for People Leisure

SUPPLIER Bowling Vision Ltd Robert Smedley - Capital Equipment Sales Manager T: 01536 412244 E: [email protected] W: www.bowlingvision.com A: 2 Bushacre Court, Garrard Way, Kettering NN16 8TDOrganisational / Company ProfileBowling Vision Ltd is the exclusive distributor for Brunswick Bowling and Brunswick Billiardsproducts for UK and Ireland.Bowling Vision was set up in 2006 by former Brunswick bowling employees and is now the largestUK based supplier of Bowling equipment to the UK and Ireland markets. The staff at Bowling Visionhave a great wealth of experience in the bowling industry with the directors and Capital EquipmentSales Manager in the business collectively for over 120 years so the knowledge base available issecond to none. We are proud of our association with Brunswick Bowling, the leading and foremostquality brand leading bowling manufacturer, that provides our customers with the most innovativereliable and low maintenance bowling equipment available to provide the very best for their bowlingcustomers.Reference Site DetailsBowling Vision is the preferred bowling equipment partner and supplier to Alliance Leisure Services.We supply the major players in the UK bowling market – Namco , the Original Bowling company ,Tenpin as well as many independent operators.

SUPPLIER Createability Ltd Jonathan Brooks-Martin - Business Development Manager Brian Thompson - Sales Director T: 08450704321 E: [email protected] W: www.createability.co.uk A: First Floor Oakmount House, Chandlers Ford SO53 2LHOrganisational / Company ProfileCREATEABILITY is a highly regarded design and construction company that specialises indelivering bespoke environments for the leisure, corporate and education sectors. Established in1994, we transform buildings to create attractive, functional and cost-effective spaces that not onlymeet the needs of your customers and staff, but also work to achieve a valuable return on yourinvestment.Highly experienced, we have successfully delivered more than 500 projects totalling £50m, on timeand within budget. We differ from other companies by focusing on people, not plans, and we offera one-stop shop for our clients. By taking initial concepts from the design and planning phasesright through to construction, and working closely with our clients throughout the process, we canturn your vision into a reality.CHAS, Constructionline, SAFEcontractor and ISO9001 accredited, so you can rest assured yourproject is in safe hands.Reference Site Details Crown GolfYour Leisure Celtic Community LeisureGreenwich Leisure Ltd Kirklees ActivePlaces for People Rush FitnessRhondda Cynon Taf TechnogymAlliance Leisure Ltd Life FitnessNuffield HealthAnd many many more in the last 20 years

SUPPLIER Cybex International UK Tony Vaughan - Key Account Manager T: 0845 606 0228 / 07796 998850 E: [email protected] W: www.cybexintl.com A: Premier House, Beveridge Lane, Leicestershire LE67 1TBOrganisational / Company ProfileCybex International is a leading manufacturer of premium commercial fitness equipment. Thecompany’s dedication to exercise science, through the Cybex Institute, leads the fitness industry inthe development of exercise machines that enhance human performance. With over 90 patents,Cybex equipment is innovative in design, durable in structure and engineered to bebiomechanically correct to produce optimum results with minimum stress on the body.Cybex manufactures the industry’s largest range of strength equipment with over 150 uniquepieces including the new Prestige Strength VRS and Eagle NX selectorised lines, the Bravofunctional training series, plate loaded, free weights and Big Iron power racks. Its cardio rangeincludes treadmills, bikes, the patented Arc Trainer and the all-new SPARC Trainer, a self-poweredhigh intensity training machine. Cybex also manufactures a full range of IFI stage 2 accreditedequipment.Cybex provides custom 3D CAD design and bespoke marketing packages, flexible financing,ongoing service and warranty support and over 30 REPs accredited seminars across the UK.Reference Site DetailsNuffield Health, Snap Fitness, Northampton Borough Council, Telford & Wrekin Council,URBANFITNESS London, National Aquatic Centre Dublin, Metro Fitness, University of Nottingham,University of Liverpool, Help for Heroes – Tedworth House & Phoenix House Recovery Centre,Champneys Health Resorts, BodyPower Personal Training Studios, Sole Fitness, SportHouse,Toxteth Fire Fit Hub.

SUPPLIER DataHub Alex Burrows - Director T: 020 8849 8900 E: [email protected] W: www.DataHubClub.com A: Building 3, Chiswick Business ParkOrganisational / Company ProfileThe DataHub now provides leisure operators and local authorities across the UK with intelligence onthe inter-dependencies between customers, programmes, workforce and facility planning at everysite.The collaborative DataHub was launched in 2013 as an automated way for all leisure facilities tosecurely bring their leisure management system data together on a daily basis, align it withconsistent data standards and then access and share business intelligence and best practice, at thepoint of decision. All DataHub Club members now have access to accurate reporting, relativebenchmarks and actionable operational solutions, based on a central and growing shared repositoryof over 150+ million individual facility visits. Knowing what works best, where and when, is impactingphysical activity participation and subsequent economic and social returns. As importantly, theseoutcomes are now being accurately monitored and evidenced, creating a continuous cycle ofimprovement. Administered by 4global, access intelligence through modules www.DataHubClub.comReference Site Details NGB Partners include:DataHub Club members include: • ASA• GLL • Badminton England• Places for People • England Squash• 1Life• Link4Life• Barnsley Premier Leisure• Newport Live• Chesterfield Borough Council• Leeds City Council• Craggy Island Climbing Centre

SUPPLIER DFC David Mellor - Head of Business Development T: 01908 422000 E: [email protected] W: www.debitfinance.co.uk A: 16 Davy Avenue, Knowlhill, Milton Keynes MK5 8PLOrganisational / Company ProfileDFC are a leading full service direct debit collection company, providing cash flow solutions to happyclients from all over the UK.At DFC, we do more than simply collect your subscriptions. We pride ourselves on our ability todeliver an outstanding service and fantastic value for money. Having worked extensively within theleisure industry, we can say that our input has been paramount in helping a large number of leisureproviders continually grow.Our desire to incorporate the latest technology into each and every aspect of our business meansthat we can proudly provide unprecedented customer service, along with total transparency. Theresult is clear pricing and no hidden extras.With DFC you can expect more billing, greater credit control and increased compliance. Our in-depthreporting and analytics will give you an insight into your best paying members, alongsideopportunities for improved collection rates.At DFC, we do more. Above all, we will always go out of our way to deliver on our promises.Reference Site DetailsBH Live, Circadian Leisure, Oldham Community Leisure, Wigan Leisure & Culture Trust, PortsmouthUniversity, Nottigham Trent University, 24/7 Fitness.

SUPPLIER DNA Performance Ltd John Grisby - Managing Partner T: 020 3394 0451 E: [email protected] W: www.dnaperformanceltd.com A: 77 Shaftesbury Way, Greater London TW2 5RPOrganisational / Company ProfileDNA helps company CEO-MDs scale/grow or transition back to the lifecycle phase ofentrepreneurial dynamic. We use ‘best in class’ structure and process to help leaders and theirteam’s avoid company premature ageing, by maintaining entrepreneurial flexibility and improvingperformance. As a result of our support key leaders are released from the stress of daily ‘fire-fighting’ and are able to invest energy in delivering strategic agendas and role performance.We do this by focusing on;• Functional Structure: Implement ‘Best in Class’ Company Lifecycle structure specificallydesigned for SME’s and Middle Market Companies.• Collaborative Process: Enable the Owner and Leadership Team to become self-developing bylearning to solve their own problems - not having to rely on costly business coaches, strategicconsultants or turnaround specialists.• Capacity and Improving Capability: Develop Owner and Leadership Team skill to effectively leadand mange at each stage of company lifecycle growth• Common Vision, Mission and Values: Help improve or adapt company’s purpose or existenceReference Site Details• Seventh Generation Family Owned Business (UK) increase market share and leadershipperformance and BoD development (£20M Turnover)• Founder/MD of a PR firm (US/UK) plan transition to next stage of business/role lifecycle growthby focusing on core US business• Founder/CEO and Executive Directors of a national CIC to set long-term strategic vision, expandnationally, attract appropriate investors and create high quality, engaging structured CEO/MDadvisory and development programmes.• CEO/Core Senior Management Team of a national charity (UK) design, articulate and deliver ona formidable strategic growth plan (roles/company) that include a strategic partnership with aglobal charity that would potentially transform revenue from £2.5 million to £12 million.• Creative Director of a UK Men’s Boutique Fashion House understand his role as a potential c-owner in the business and develop a plan for ‘next level’ professionalgrowth/development/performance.• Founder/Owner of a UK online e-learning platform develop UK/International commercial andstrategic relationships strategy to scale from a start-up business to US acquisition three years.• Spanish family publishing business expand international sales and distribution channels and inEurope, US and Middle East.

SUPPLIER Escape Fitness Limited Richard Burton - UK Key Accounts Manager T: 01733313535 E: [email protected] W: www.escapefitness.com A: Eastwood House, Cygnet Park, Peterborough. PE7 8FDOrganisational / Company ProfileEscape Fitness are leaders in functional training solution provision, supplying public sector andprivate organisations across nearly 80 countries across the globe. Escape Fitness are known fortheir innovative products, solutions and support mechanisms. We look to create fantastic spaceswith great design, expectional equipment, specialist flooring and supporting education to gaininviting and engaging solutions. Originally known for our excellent free weight offering, EscapeFitness have a range of functional training, free weight and studio products all designed by ourcreative company and are supported with flooring and education solutions.We look to work in partnership with operators to ensure we work together to create solutionsrequired to enable progression of their business.Reference Site DetailsGLLPlaces For PeopleParkwoodeasy GymAnytime FitnessEdinburgh Leisure

SUPPLIER Gladstone Health & Leisure Antony Davies - Sales Manager Deborah Blythe - Regional Sales Manager T: 01491 201010 / 07881 013859 E: [email protected] E: [email protected] W: www.gladstonemrm.com A: Lupton Road, Wallingford, Oxfordshire, OX10 8ASOrganisational / Company ProfileGladstone Health & Leisure has been at the forefront of leisure management software technologyfor 35 years. We are the trusted software partner for leisure centres, sports facilities, universitiesand health clubs across the UK and Ireland.More than 30,000 licensed users rely on our membership, bookings, check-in, security, point ofsale and business intelligence applications everyday. Millions of members also benefit from ourproducts by booking, signing up for memberships and making payments on the web, on theirsmartphones or through self-service kiosks twenty-four seven.Reference Site DetailsActive Newham, Sports Direct, Bath University, Edinburgh Leisure, Celtic Leisure, OldhamCommunity Leisure, Everyone Active, Fusion Lifestyle

SUPPLIER GYMetrix Ltd Adam Bright - Consultant T: 07917674937 E: [email protected] W: www.gymetrix.co.uk A: 364, 12 South Bridge, EdinburghOrganisational / Company ProfileGYMetrix is the first company in the gym industry to attach discrete wireless sensors to gymequipment and measure how much the equipment gets used.We can then work out how to optimise the types, quantities and locations of equipment to maximisethe customers experience and the gyms investment in equipment.Knowing what customer demand is for gym equipment, before buying the equipment, preventsbuying equipment that will be under-utilised and be a waste of money for operators.As well as collecting hard data from the sensors we also conduct customer surveys askingequipment specific questions.Simply we optimise the gym customers experience and operators’ investment in equipment byensuring customers have 'enough equipment of their choice'. Either through adjusting the'equipment supply' or adjusting their 'demand choices' or a combination of both.Reference Site DetailsVirgin Active, David Lloyd, Gym Group, Pure Gym, Xercise4Less, Nuffield Health, Everyone Active,SIV Ltd, Leeds Council, States of Jersey, Halo, Lesiure, Edinburgh Leisure, Impulse Leisure,Edinburgh University, Leeds University, Birmingham University, York University, Edge HillUniversity and many more.

SUPPLIER Hattrick Marketing Andy Kidd - MD T: 07967 824629 E: [email protected] W: www.hattrickmarketing.com A: The Blue Building, Whites Grounds, London. SE1 3LAOrganisational / Company ProfileWe are a full service marketing agency specialising in the UK leisure, sport and hospitality industry.At Hattrick, we help our clients sell things, effectively, time after time.Our 12 years of experience in our industry means we can manage all your marketing needsincluding;• Branding• Marketing consultancy• Sales promotions• Digital marketing• Social media• Design• Media planning & buying• Market segmentationReference Site Details• Fusion Lifestyle• University of East Anglia• Xercise4Less• Slough Community Leisure• London South Bank University• Life Leisure• Marriott Hotels• Warwick University• activeNewham• 3d Leisure

SUPPLIER Leisure-net Solutions Ltd Alice Ladbrooke - Marketing & Account Executive T: 01603 814233 E: [email protected] W: www.leisure-net.org A: Park Farm, Hethersett, Norfolk NR9 3DLOrganisational / Company ProfileLeisure-net Solutions are the leading provider of customer insight, business intelligenceand consultation services to the cultural services, active leisure and health and fitness industries.Leisure-net work with leading industry organisations, local authorities and leisure and culturaltrusts, as well as private sector operators and suppliers, helping them to understand theircustomers' and clients' needs and aspirations, and to deliver innovative service improvementinitiatives.We deliver a bespoke Customer Insight Platform which is used by over 20 leading leisureoperators for recording customer comments, NPS scores, mystery visit, staff recognition surveysand bespoke survey options. Our most popular service ‘feedback – Focus’ had 11,493 commentsinput in 2015. Data is routinely benchmarked against our unique database, giving our clientsvaluable insight about how they perform against industry standards in their sector.We are proud to be part of #DataHubClub.If you would like a free trial of any of our services please email [email protected] Site DetailsWe work with many clients who have multiple accounts with us including 1Life, ActiveNorthumberland, Your Leisure, Freedom Leisure, Places for People, Active Luton and MarriottHotels. One client that uses a number of our different services is UEA Sportspark.

SUPPLIER Les Mills UK Matt Adey - Business Development Director Wendy Coulson - Commercial Director T: 020 7264 0200 E: [email protected] E: [email protected] W: www.lesmills.com/uk A: 1 Alie Street, Aldgate, London E1 8DEOrganisational / Company ProfileLes Mills is a global fitness industry leader that’s unmatched in its ability to produce unbeatablegroup fitness and team training programs and optimize group exercise performance in facilitiesworldwide.Every year Les Mills invests over $200m creating and distributing 13 of the world’s most popularexercise programs. These include BODYPUMP™ (weights), BODYCOMBAT™ (martial arts),RPM™ (indoor cycling) and LES MILLS GRIT™ (high-intensity interval training).Consistently raising the bar using a process painstakingly developed over the last 30 years, LesMills renews each program every three months with new choreography, licensed music andinstructor guidelines. This is complemented by state-of-the art instructor training, marketingmaterial and a unique Group Fitness Management system designed to help facilities maximize thebusiness potential of top quality group fitness.Les Mills continual innovation has also led to the creation of an award winning range of SMARTTECH exercise equipment, technology-based virtual classes and entry into the world of children’sprogramming.Reference Site Details • Freedom• David Lloyd Leisure • The Gym Group• Virgin Active • Pure Gym• Nuffield Health + Many more local independents and local trusts• Fitness First• Serco

SUPPLIER Life Fitness Craig Cocking - Public Sector Development Andy Mclaughlan - Public Sector Development Manager T: 01353 660417 E: [email protected] E: [email protected] W: www.lifefitness.co.uk A: Queen Adelaide, Ely CB7 4UBOrganisational / Company ProfileLife Fitness has a wealth of experience within the rapidly evolving Education, Local Authority andTrust sectors. We understand the pressures to be commercially aware and socially responsible,whilst meeting the health and wellbeing needs of your members and students.As a long-standing sponsor and participant within ukactive, Sporta and CIMSPA, we are veryconscious of the current challenges. We have a broad range of skills, experience and products tosupport your objectives, and work together to provide solutions to meet these challenges.We also recognise how technological advances are affecting all of our lives, at home, in theworkplace and in the community. Our unique approach to technology will support you to create animmersive digital experience for your customers, which ultimately lead to increased participationand retention.Reference Site Details • Sefton Council• Fusion Lifestyle • University of Nottingham• Sandwell Leisure Trust • University of Surrey• Doncaster Cultural and Leisure Trust • University of East Anglia• Edinburgh Leisure • University of Leicester• Glasgow Life• Brio Leisure

SUPPLIER Matrix Fitness Steven Scales - Area Sales Manager Jamie Cartwright - Head of eGym uk T: 07501224468 / 07816601644 E: [email protected] E: [email protected] W: uk.matrixfitness.com A: Matrix Fitness, Bellringer Rd, Stoke-on-trent, Staffordshire ST4 8GZOrganisational / Company ProfileMatrix Fitness is the commercial division of Johnson Health Tech Co. Ltd. (JHT) which wasfounded in 1975, and is the world’s fastest-growing commercial fitness brand. Preferred by some ofthe world’s finest health clubs, hotels, and resorts, Matrix supplies a complete range of premium,commercial grade cardiovascular and strength training equipment, and integrated technologysolutions to enable you to create an inspirational fitness environment for your guests, with minimaleffort for you, regardless of size or budget.The Matrix ethos spurs innovation and values creative problem solving, and we strive to offerequipment that will captivate your guests, is easy to maintain, and delivers the best return oninvestment. With almost four decades of industry experience, and a deep understanding of userbehaviour, we know what is expected from commercial fitness equipment, and our company’s goalis to help you to deliver that and more.Reference Site DetailsICGZIVAeGymLifetime TrainingInstructabilityWomen’s Sports Trust

SUPPLIER Max Associates Lisa Forsyth - Director Dan Reynolds - Consultant T: 07724001773 / 07837917621 E: [email protected] E: [email protected] W: www.max-associates.com A: The Chestnuts, Bishops Sutton, Hants, SO21 0AWOrganisational / Company ProfileEstablished in 2000, Max Associates has extensive experience working with Local Authorities,Trusts, Education and Voluntary sectors in the planning and delivery of leisure, sport and activerecreation.Our expertise includes:• Leisure / Culture demand & supply assessments • Leisure and Cultural services procurement• Facility Strategies / options evaluations • Service reviews• Outdoor pitch strategies • Establishment of sport and leisure enterprises• Management options appraisals • Performance review• Site options appraisals • Contract monitoring• Business and financial modelling • Stakeholder consultationReference Site DetailsIn December 2013 Max Associates and Alliance Leisure Services (ALS) undertook a feasibility studyfor Ards Borough Council for the re-provision of Ards Leisure Centre.Prior to developing the design specification, we reviewed current performance, market trends,demographics, competition and undertook consultation. We used this information to determinecurrent and anticipated needs of a new facility including both key sports facilities and other morecommercial activity that would drive overall usage and income and reduce the on-going subsidyrequired for the Centre. The facility mix we proposed included; 25m pool and learner pool 6 court,sports hall, 100 station gym, multi-purpose meeting rooms, urban Gym – (adventure play andgymnastics features that make traditional soft play more accessible and exciting to a wideraudience), boutique 10 pin bowling, spa and health suite, catering and ancillary facilities.We worked with ALS to develop an innovative design that not only met demands for traditionalfacilities (swimming and sports hall) but also included indoor leisure entertainment facilities thatwould draw typical ‘non-users’ into the centre. By adding the more commercial activities the newfacility is projected to achieve operational savings in excess of £400k per annum, whilst ensuring thecapital costs remained within the budget envelope.The Council is currently at build stage with it due to open in 2017.

SUPPLIER MYZONE Jonathan Monks - Director, EMEA T: 0115 7773333 E: [email protected] W: www.myzone.org A: 5th Floor, Market Square House, Nottingham, NG1 6FGOrganisational / Company ProfileAt MYZONE we reward effort to solve the pervasive problem of ‘diminishing motivation withinexercisers’ by leveraging the most relevant wearable technology for gym users, to motivatesustained exercise adherance.The platform achieves its purpose using feedback loops, gamification, social accountability toolsand has been acclaimed by fitness, technology, and lifetsyle consumer media as one of the World’sleading Exercise Trackers.For Leisure Operators, we provide a member engagement system that enhances the fitnessexperience, drives revenue, and capitalises on the ACSM’s number one global fitness trend for2016, wearable technology.Reference Site DetailsBannatynes, Blackburn Council, Fitness First, Exxon mobil, Oxford Brookes University, Speedflex,RAF, Surrey Sports park, PFP leisure, O2 Telefonica, Fusion Lifestyle, 1life, Active4less,Heartcore, Blackpool Council, Village Hotels.

SUPPLIER National Benchmarking Service Alison Dack - NBS Coordinator T: 01603 813703 E: [email protected] W: www.questnbs.org A: Park Farm, Hethersett, Norwich, NR9 3DLOrganisational / Company ProfileThe National Benchmarking Service (NBS) is a partnership approach to providing critical data onthe performance of leisure facilities. A partnership bringing together the expertise of Leisure-netSolutions, and the Sport Industry Research Centre working on behalf of Sport England to providerigorous and valuable analysis on participation, financial, management and customer satisfactiondata, in association with 4Global and Max Associates.NBS offers benchmarked performance measurement, valuable information in reporting tostakeholders, performance management to achieve continuous improvement in service provisionand performance compared with four categories- type of centre, socioeconomics, size &management type.Full NBS presents and analyses performance of a leisure facility, including customer access/ satisfaction levels, identifies a catchment area maps and report on financial and utilisationperformance.All clients have an online platform for easy submission of data and reporting, dynamic and staticbenchmarking of reports, updated Key Performance Indicator reporting format, personalised reportwith 1 to 1 Report Interpretation Session and paperless customer satisfaction survey (optional).Reference Site DetailsFusion Lifestyle, Parkwood Community Leisure, Everyone Active

SUPPLIER Nurturing Skills Lesley Aitken - Director T: 07815800939 E: [email protected] W: www.nurturingskills.com A: 14a Norton Village, Runcorn, Cheshire, WA76PZOrganisational / Company ProfileNurturing Skills specialise in getting measurable results from the investment you put into any kindof sales training or sales support.And the best way to do that? Work with us. We have a proven track record of exceeding salestargets for new and refurbished sites, as well as increasing sales performance via staff training.We will help you nurture your peoples’ skills and your business to GROW more leads; CONVERTmore leads & BOOST your sales. Our aim is to make sure your sales machine is workingefficiently, your sales funnel is healthy and your people are skilled to deliver the customerexperience your customers deserve.We don't believe in the \"one size fits all approach\". YOU WILL NOT get pre-printed, off the shelf\"text book selling courses\" from us or standard lead growth or marketing plans. We work with youand for you to implement CUSTOMISED - result based strategies.Reference Site DetailsSome of our clients include:Trafford LeisureMacDonald HotelsBarnsley Premier LeisureMatrix FitnessChesterfield Borough CouncilGaurdian Media GroupRegency Fitness

SUPPLIER Poolview Limited Robin McGloughlin - Business Development Director T: 07768746789 E: [email protected] W: www.poolview.co.uk A: Newark Storage Bowbridge Office, Notts, NG24 4EQOrganisational / Company ProfileProviders of Safer Swimmer Systems including - Swimming Pool Underwater Camera Monitoringand Recording Systems, Drowning Detection Systems – SwimEye and SenTagOur core product is \"Poolview\" - an above and below water camera system which relays live “real-time” images back to designated lifeguard positions. We can effectively increase the safety of yourswimmers and provide “additional essential vision” to Lifeguards utilizing the 10:20 scan system.SwimEye – is a computerised detection system which “reads” the images from below watercameras and alarms when a swimmer gets into difficulty.SenTag - is an intelligent wristband technology which detects possible drowning incidentsThe key benefits for Leisure Managers are increased flexibility and an opportunity to reduceoverheads without compromising safety – we offer alternative lifeguard rotation matrices inconjunction with a reviewed swimming programme and help you to build your business case for aninstallation. Our strengths lie with our industry experience, excellent customer relationships,attention to detail, response times and high quality workmanship. Poolview – “ChallengingPreconceived Ideas”.Reference Site DetailsPlaces for People: The Triangle, Pavilions in the Park, Dorking LC, Wycombe LC, West BromwichLC, Felixstowe, Farnham LC, Farnborough LCSLM/Everyone Active: Redcar LC, Aylesbury Aquavale, Westminster LodgeSerco: Basingstoke Aquadrome, Wet and Wild Newcastle

SUPPLIER Precor Andrew Dearling - National Business Development Manager T: 01276 404900 E: [email protected] W: www.precor.com A: Theta Building, Lyon Way, Surrey, GU16 7EROrganisational / Company ProfileFor over 35 years, Precor has driven fitness forward. We continue that heritage every day, byadvancing what’s possible in design innovation, member experience and service.2015 saw Precor add Queenax functional training to its product portfolio, as well as announcing itsexclusive partnership with Spinning®, the world leader in indoor cycling, which will see the launch ofthree new Spinner bikes in 2016. In addition, 2016 will see an assortment of exciting new productsreleased, further details of which will be announced throughout the year.Precor is part of the Amer Sports Corporation, one of the world’s leading sports equipmentcompanies, with other internationally recognised brands including Wilson, Suunto, and Salomon.Reference Site DetailseasyGym, Sports Direct, Places for People, Parkwood Leisure, The énergie Group incorporatingFit4Less, Fitness4Less, Anytime Fitness, 3d Leisure, Active Nation, Hilton Hotels, David Lloyd,Thistle Hotels plus single site operators, universities and local authorities.

SUPPLIER Premier Global Marc Thornton - Sales Director Karl Musgrove - Area Development Manager T: 01480 482550 E: [email protected] E: [email protected] W: www.premierglobal.co.uk A: Wellbeck House, Ermine Business Park, Cambs, PE29 6XYOrganisational / Company ProfilePremier Training International is the leading health and fitness industry training provider. Over thepast 24 years, Premier Training International has built a first class reputation in delivering qualityvocational education and has some of the strongest sports scientists and industry experts helpingshape syllabuses and training delivery. The company vision was, and remains today, to raisestandards throughout the health and fitness industry.Dedicated to training and developing individuals within the sector; from school leavers and peoplechanging careers, to professional fitness and sports people looking to develop their skills and withtraining locations nationwide, Premier Training International has courses to suit you and providesthe perfect platform to launch and propel your career in the health and fitness industry.Reference Site DetailsClub Operators, Colleges

SUPPLIER Pulse Fitness Neil Mosley - Director of Education Liam Lister - Sales Manager, Eastern Region T: 07740698168 / 07767826765 E: [email protected] E: [email protected] W: www.PulseFitness.com A: Radnor Park, Greenfield Road, Congleton CW12 4TWOrganisational / Company ProfilePulse Fitness is a leading global provider of fitness and leisure solutions with over three decades ofexperience in researching, designing and installing pioneering technological fitness equipment toeducate, motivate and engage all users.Working with clients as strategic leisure development partners, Pulse is able to offer a huge rangeof services encompassing design, build, facility management and business support.Along with an award winning portfolio of over 100 pieces of equipment Pulse also offers design,build and project management solutions for sustainable, luxurious leisure developments andcomplete operational facilities.With technology at the heart of our business Pulse has also launched a new digital fitness trackerwhich will connect member’s fitness, everywhere. This one-of-a-kind product provides a completetracking solution for members and operators and will include an in-gym kiosk as well as a premiummobile app. Both options will provide members with a quick, hassle-free way of recording activitywhile also providing operators with a strong retention tool.UK based Pulse has provided support to over 10,000 fitness facilities in 32 countries across fivecontinents and currently supports 100 UK clubs while also operating 10 fitness, leisure and soccercentres.Reference Site DetailsWaterlane Leisure Centre, Lowestoft, Suffolk, NR32 2NHiGym London, Imperial College Acton Campus, Victoria Road, W3 6BL London

SUPPLIER Quest & Right Directions Caroline Constantine - Managing Director Gill Twell - Head of Quest Operations T: 01582 840098 E: [email protected] E: [email protected] W: www.rightdirections.co.uk A: The Stables, Gaddesden Row, Hemel Hempstead HP2 6HGOrganisational / Company ProfileRight Directions (Management) Limited has been established since September 2004.We provide health and safety, environmental management and quality management consultancy toa variety of sectors including Sport & Leisure. We are a support service, which helps facilitiesimprove their quality management, health and safety systems, environmental procedures andcustomer service through training, audits and mystery visits.We have a range of IT based products to make life simpler for managers, such as accident analysisand performance management.Right Directions have grown organically over the last 10 years purely through word of mouth, workswith over 800 leisure facilities and has a team of 19 staff to support the facilities.Right Directions have managed Quest on behalf of Sport England for over 3 years, deliver FlameAssessments for 2 years and ukactive CoP for 3 years.Reference Site DetailsQuest- We work with over 700 Leisure Centres, CSPNs, Universities and Sports Developmentteams, providing them all with a comprehensive assessment and report to assist in driving theirbusinesses and organisations forward.Right Directions- Oxygen Free Jumping, we have embedded all their health and safety and foodsafety processes, through procedures and on site training and support.

SUPPLIER Taylor Made Designs Lindsay Purcell - Key Account Manager James Taylor - Managing Director T: 01202 473311 E: [email protected] E: [email protected] W: www.taylormadedesigns.co.uk A: Unit 1 Ambassador Ind Est, Christchurch BH23 3TGOrganisational / Company ProfileThe Complete Merchandise & Uniform Management Service.Our promotional merchandise division has unique connections with Far Eastern suppliers thatenable us to source all kinds of promotional merchandise quickly and efficiently at the best prices.When you use Taylor Made Designs you will benefit from our complete ‘Management’ service.We have supplied embroidered and printed uniforms to the corporate & leisure industry for over 22years.With our ‘in-house’ embroidery and printing services we are able to provide a fast, efficient serviceon all your uniforms. We offer you ‘Online Ordering’ and our full storage and fulfilment service.We can also design the garments and source from overseas suppliers to guarantee you the bestprices available.We are passionate about what we do. Exceptional customer service has always been thecompany’s main philosophy. We treat our customers as we expect to be treated ourselves and westrive to provide an excellent service at all times.Is Storage a Problem ?We supply a stock holding and fulfilment service on merchandise & uniform. Take a look at our website to get a better idea of how we can work together. We look forward to being of service to yousoon.Reference Site DetailsGLLWarner BrosPlaces for PeopleCambian1LifeAnytime Fitness

SUPPLIER The Leisure Database Company Natalie Gibson - Profiling Manager T: 020 3735 8494 E: [email protected] W: www.leisuredb.com A: 404 Metal Box Factory, 30 Great Guildford Street, London SE1 0HSOrganisational / Company ProfileWe’re passionate about leisure market intelligence because we know that an understanding of yourcustomers and target market enables good decision making.We seek to maximise your business potential in the leisure market. Providing the best market data,the best site and customer analysis and the best advice to develop your customer potential, we arethe leading leisure market intelligence specialists.We help leisure operators understand who their customers are and identify where there is stilldemand for fitness in their area. With our unique database of sports & fitness facilities and Mosaic,the industry standard demographic system, we analyse customer data alongside catchmentdemographics to provide a total market assessment. This will give you a comprehensive analysisof your current customers, existing and future competitors & potential demand.Reference Site DetailsWe work with many of the trusts, contractors and local authorities to understand their customersand analyse potential new business opportunities.

SUPPLIER The Retention People Alex Callaby - Head of Sales T: 07530 019533 E: [email protected] W: www.theretentionpeople.com A: 18 Monmouth Place, Bath, BA1 2AYOrganisational / Company ProfileWe believe success as a health and fitness club operator comes from your ability to deliver aconsistently exceptional member experience which creates loyalty and drives retention.With our powerful software, informed by extensive research into member behaviour, we can helpyou:• Reach your members at every touch point on their health and fitness journey• Engage in meaningful interactions that result in increased attendance• Build a strong relationship between your club and your membersI look forward to meeting with you to discover how we can drive member loyalty and retention bydelighting your members.Reference Site DetailsPure Gym, Total Fitness, Edinburgh leisure & BH Live

SUPPLIER ukactive Dr Steven Mann - Research Director T: 020 7400 8645 E: [email protected] W: www.ukactive.com A: 26 – 28 Bedford Row, London WC1R 4HEOrganisational / Company Profileukactive is the UK’s leading not-for-profit health body for the physical activity sector, with over 3,500members from activity providers to major consumer brands, training facilities and equipmentmanufacturers. Members come from across the private, public and third sector and are united byukactive’s longstanding and uncompromising commitment to getting more people, more active,more often.ukactive facilitates big impact partnerships, conceives and drives breakthrough campaigns,conducts critical research and galvanises key stakeholders to develop and deliver key projects thatsupport and champion the physical activity agenda. The organisation’s efforts are centred onsupporting a national ambition to “Turn the tide of physical inactivity”.