Alert Liability Management - General Information for Brokers

LIABILITY RISKCONSULTANCY & CLAIMMANAGEMENT BROKERS

RANGE OF SERVICES AUDIT & REVIEW• Identify appropriate corrective measures• Claim, cover & policy review RISK MANAGEMENT• Hazard identification & risk improvements• Practical management procedures & systems INCIDENT INVESTIGATION• Efficient incident investigation• Evidence & statement capture CLAIM MANAGEMENT• Indemnity & liability assessment• Administration & communicationMEDIATION & NEGOTIATION• Dispute resolution• Claim settlement TRAINING• On-site workshops• Online testing**We maintain a business partnership with a Chartered Health & Safety Practitioner to provideadditional Health & Safety Consultancy and Training services to our clients as required. Furtherinformation available on request.

SECTORS• HOSPITALITY• RETAIL• HAULAGE• CONSTRUCTION• MANUFACTURING• SERVICES• COMMERCIAL PREMISES

BROKER BENEFITS Client Service• Additional referral service to assist affected clients Client Satisfaction• Client appreciation for assistance with costly inconvenience Business Retention• Satisfied client more likely to remain loyal Point of contact• Focussed communication Inclusion• Involvement in every step of the claim process TIME• Reduced workload

CLIENT BENEFITS FINANCIAL• Reduced settlements & policy excess volume• Mitigate insurance policy renewal increases TIME• Reduced workload• Focussed communication PSYCHOLOGICAL• On-hand expertise to relieve concerns• Representative assurance REPUTATION• Reinforce view as a responsible business• Eliminate ‘easy target’ perception** We maintain a business partnership with a Chartered Health & Safety Practitioner to provideadditional Health & Safety Consultancy and Training services to our clients as required. Furtherinformation available on request.