BelServest Company Profile RSD011

FM BOTSWANA PTY LTD ŽŵƉĂŶLJWƌŽĮůĞ

We Will Forever Be Known By THE TRACKS WE LEAVE BEHIND 1

EXECUTIVE SUMMARY BelServest is an intergrated full-service management company with a unique corporate advisory and business intelligence services, for and the all-compassing management of a complete facility. ŽƚƐǁĂŶĂĐŝƟnjĞŶŽǁŶĞĚĂŶĚŽƉĞƌĂƚĞĚĐŽŵƉĂŶLJ͕ &ĂĐŝůŝƟĞƐDĂŶĂŐĞŵĞŶƚ BelServest has in-depth local knowledge and insight, ǁŝƚŚƐĞƌǀŝĐĞĚĞůŝǀĞƌLJďŽůƐƚĞƌĞĚďLJŽƵƌĂƐƐŽĐŝĂƟŽŶ ǁŝƚŚƚŚĞ^ĞƌǀĞƐƚ'ƌŽƵƉĂŶĚŝƚƐŵƵůƟŶĂƟŽŶĂůƚƌĂĐŬƌĞĐŽƌĚ͘KƵƌ ƉĂƐƚƐƵĐĐĞƐƐĞƐĂƌĞĂŶŝŶĚŝĐĂƟŽŶŽĨǁŚĂƚĐůŝĞŶƚƐĐĂŶĞdžƉĞĐƚŽĨƵƐ͘ However, each project is a unique opportunity for us to ĚĞƐŝŐŶĂŶĚŝŵƉůĞŵĞŶƚĂƚĂŝůŽƌŵĂĚĞƐŽůƵƟŽŶ͘ We look forward to doing business with you. Camp Management WHO WE ARE Ğů^ĞƌǀĞƐƚŝƐĂϱϭйŽƚƐǁĂŶĂŝƟnjĞŶŽǁŶĞĚĂŶĚϰϵйďLJ ^ĞƌǀĞƐƚDƵůƟͲ^ĞƌǀŝĐĞ'ƌŽƵƉŽƚƐǁĂŶĂ͘ Through this partnership, ŽƵƌĐůŝĞŶƚƐďĞŶĞĮƚĨƌŽŵƚŚĞǀĂůƵĞĐŚĂŝŶƐďŽƚŚƐŚĂƌĞŚŽůĚĞƌ groups have created for other projects in Botswana. dŚĞƌĞƐƵůƟŶŐŝŶƚĞŐƌĂƟŽŶŽĨƐĞƌǀŝĐĞƐĂŶĚĐĂƉĂďŝůŝƟĞƐ ĞůĞǀĂƚĞƚŚĞƋƵĂůŝƚLJ͕ĞĸĐŝĞŶĐLJĂŶĚĞīĞĐƟǀĞŶĞƐƐ of the services. dŚĞĞů^ĞƌǀĞƐƚƐƚƌĂƚĞŐLJŝƐƚŚĞĞdžƚĞŶƐŝŽŶŽĨĞŵƉŽǁĞƌŵĞŶƚ ŝŶƚŽŝƚƐŽƚƐǁĂŶĂŵĂƌŬĞƚƚŚƌŽƵŐŚƚƌĂŝŶŝŶŐ͕ĂƐƐŽĐŝĂƟŽŶƐ͕ partnerships and jont ventures. The aim is to create ĂĨŽƵŶĚĂƟŽŶĨŽƌĂƐƵƐƚĂŝŶĂďůĞŐƌŽǁƚŚƚŚƌŽƵŐŚůŽĐĂů capacity building. 2

ABOUT OUR OWNERS dŚĞŽƚƐǁĂŶĂĐŝƟnjĞŶŐƌŽƵƉƚŚĂƚŝƐƚŚĞŵĂũŽƌŝƚLJ ƐŚĂƌĞŚŽůĚĞƌŽĨĞů^ĞƌǀĞƐƚŝƐũŽŝŶƚůLJŽǁŶĞĚďLJ͕ sŝĐƚŽƌ:ĂŬŽƉŽ^ĞŶLJĞ͕KůĞďĞŶŐEŐǁĂŬǁĞŶĂ ĂŶĚ>ƚ'ĞŶ͘dĞďŽŐŽDĂƐŝƌĞ Mr Victor J. Senye Lt. General Tebogo Masire The Board Chairman Board Member A well-known and accomplished businessman ƵƌŝŶŐŚŝƐϯϱͲLJĞĂƌŵŝůŝƚĂƌLJĐĂƌĞĞƌ͕>ƚ͘'ĞŶ͘ in Botswana. Victor Senye served in Senior DĂƐŝƌĞŚĞůĚǀĂƌŝŽƵƐŽƉĞƌĂƟŽŶĂů͕ƐƚĂīĂŶĚ DĂŶĂŐĞŵĞŶƚƉŽƐŝƟŽŶƐŝŶƚŚĞŽƚƐǁĂŶĂ ĐŽŵŵĂŶĚĂƉƉŽŝŶƚŵĞŶƚƐ͕ŽŶĞŽĨƚŚĞŵďĞŝŶŐ ĞǀĞůŽƉŵĞŶƚŽƌƉŽƌĂƟŽŶ͕ŽƚƐǁĂŶĂ ƚŚĞŚŝĞĨs/WWŝůŽƚ͘,ĞŚĂƐƚŚĞĚŝƐƟŶĐƟŽŶŽĨ Insurance Fund Management and Messidor ďĞŝŶŐƚŚĞŽŶůLJ&ƉŝůŽƚƚŽŚĂǀĞŇŽǁŶĂůůĨŽƵƌ Investments. ŽĨƚŚĞĐŽƵŶƚƌLJ͛ƐWƌĞƐŝĚĞŶƚƐ͕ĂŶĚŝƐĂŶ /ŶƚĞƌŶĂƟŽŶĂů,ŽŶŽƵƌZŽůů/ŶĚƵĐƚĞĞŽĨƚŚĞh^ He currently chairs the board of Haighs ŝƌhŶŝǀĞƌƐŝƚLJ͘>ƚ͘'ĞŶ͘DĂƐŝƌĞĂůƐŽŚŽůĚƐĂ /ŶǀĞƐƚŵĞŶƚƐ͕ĂŶĚŝƐŝƌĞĐƚŽƌŽĨdƌĞĚŝŶŶŝĐŬ ^ĐĞŐƌĞĞĨƌŽŵdƌŽLJ^ƚĂƚĞhŶŝǀĞƌƐŝƚLJŽĨ WƌŽƉĞƌƚLJ͕&^'>ŝŵŝƚĞĚĂŶĚDĞƐƐŝĚŽƌ ^ŽƵƚŚĞƌŶYƵĞĞŶŶƐůĂŶĚ͕ƵƐƚƌĂůŝĂ͘ Investments. Victor holds an MSc Degree in DĂŶĂŐĞŵĞŶƚĨƌŽŵƚŚĞƌƚŚƵƌ͘>ŝƩůĞ ,ĞŝƐƚŚĞ&ŽƵŶĚĞƌĂŶĚŚĂŝƌŵĂŶŽĨƚŚĞd, DĂŶĂŐĞŵĞŶƚĚƵĐĂƟŽŶ/ŶƐƟƚƵĞŝŶƚŚĞh^͘ &ŽƵŶĚĂƟŽŶ͕ĂŶE'KƚŚĂƚƉƌŽǀŝĚĞƐƐƵƉƉŽƌƚĂŶĚ advocacy for woman and children who are ǀŝĐƟŵƐŽĨĚŽŵĞƐƟĐǀŝŽůĞŶĐĞ͘,ĞƐŝƚƐŽŶƚŚĞ ďŽĂƌĚŽĨƚŚĞŽƚƐǁĂŶĂ^ƚŽĐŬdžĐŚĂŶŐĞ͕ Air Botswana Stock Brokers Botswana and is an advisory board member of the African Armed Forces Journal. He is also the ƉĂƚƌŽŶŽĨƚŚĞ^E&ŽƵŶĚĂƟŽŶdƌƵƐƚ͘ 3

ABOUT OUR OWNERS Mr Olebeng Ngwakwena Mr Grant Pattison Board Member Chief Executive O cer Olebeng Ngwakwena has a Bachelor of Laws 'ƌĂŶƚŚĂƐƐƉĞŶƚŵĂŶLJLJĞĂƌƐŝŶŽƉĞƌĂƟŽŶƐŝŶƚŚĞ ;>>ͿǁŝƚŚ^ŝdž;ϲͿŝƐƟŶĐƟŽŶƐĨƌŽŵƚŚĞ ŵŝŶŝŶŐ͕ĞŶĞƌŐLJĂŶĚƌĞƚĂŝůŝŶĚƵƐƚƌŝĞƐ͕ďĞŝŶŐKŽĨ University of South Africa. Olebeng is an ďŽƚŚůŝƐƚĞĚĂŶĚƵŶůŝƐƚĞĚĞŶƟƟĞƐ͕ŝŶĐůƵĚŝŶŐ ĂĚŵŝƩĞĚĂŶĚƉƌĂĐƟĐŝŶŐƩŽƌŶĞLJŽĨƚŚĞ DĂƐƐŵĂƌƚĂŶĚĚĐŽŶ͘ Courts of Law. Olebeng obtained a Bsc (Hons) >ĂŶĚĚŵŝŶŝƐƚƌĂƟŽŶĨƌŽŵWŽůLJƚĞĐŚŶŝĐŽĨĂƐƚ 'ƌĂŶƚŚĂƐĂůƐŽƐĞƌǀĞĚĂƐĂŶŽŶͲdžĞĐƵƟǀĞŽĂƌĚ >ŽŶĚŽŶ͕;ŶŽǁhŶŝǀĞƌƐŝƚLJŽĨĂƐƚ>ŽŶĚŽŶͿ͕hŶŝƚĞĚ ŵĞŵďĞƌŽĨƐĞǀĞƌĂůůŝƐƚĞĚĂŶĚƵŶůŝƐƚĞĚĐŽŵƉĂŶŝĞƐ͕ <ŝŶŐĚŽŵ;h<ͿĂŶĚŝƐĂƉƌŽĨĞƐƐŝŽŶĂůĐŚĂƌƚĞƌĞĚ ƐĞƌǀŝŶŐĂƐŚĂŝƌŵĂŶĂŶĚŽŶĂůůƚŚĞ ǀĂůƵĂƟŽŶƐƵƌǀĞLJŽƌĂŶĚƉƌŽũĞĐƚŵĂŶĂŐĞƌďLJ ƐƵďͲĐŽŵŵŝƩĞĞƐ͘,ĞŚĂƐĂůƐŽƐĞƌǀĞĚŽŶƚŚĞ ƚƌĂŝŶŝŶŐ͕ĂƐǁĞůůĂƐĂďƵƐŝŶĞƐƐĂĚŵŝŶŝƐƚƌĂƟŽŶ Board of several industry bodies, as Director and ĞdžƉĞƌƚǁŝƚŚĂŶDƋƵĂůŝĮĐĂƟŽŶ͘ ŚĂŝƌŵĂŶ͕ŝŶĐůƵĚŝŶŐ'^ĂŶĚ'^K͘'ƌĂŶƚŚĂƐĂ ^Đ,ŽŶƐŝŶůĞĐƚƌŝĐĂůŶŐŝŶĞĞƌŝŶŐĨƌŽŵhd͘ ŽƵƌƚĞƐLJŽĨĂĐĂƌĞĞƌƐƉĂŶŶŝŶŐŵŽƌĞƚŚĂŶϯϬ 'ƌĂŶƚũŽŝŶĞĚ^ĞƌǀĞƐƚĂƐKŽĨƚŚĞ'ƌŽƵƉŝŶ years in Botswana, South Africa and the UK, ƉƌŝůϮϬϮϭ͘ ƚŚŝƐƐĞĂƐŽŶĞĚďƵƐŝŶĞƐŵĂŶŚĂƐĞdžƚĞŶƐŝǀĞ ƉƌĂĐƟĐĂůĞdžƉĞƌŝĞŶĐĞŝŶƉƌŽũĞĐƚŵĂŶĂŐĞŵĞŶƚ͕ ƚƌĂŶƐĂĐƟŽŶĂůĂĚǀŝƐŽƌLJƐĞƌǀŝĐĞƐĂŶĚĐŚĂƌƚĞƌĞĚ ƉƌŽƉĞƌƚLJĐŽŶƐƵůƚĂŶĐLJ͘KůĞďĞŶŐŚĂƐƉĂƌƟĐŝƉĂƚĞĚ ŝŶĨŽƌƵŵƐĂĚǀŽĐĂƟŶŐĨŽƌĞŶŚĂŶĐŝŶŐŽĨ ŽƚƐǁĂŶĂĞŶǀŝƌŽŵĞŶƚĨŽƌƚŚĞƉƌŝǀĂƚĞƐĞĐƚŽƌ ŝŶŽƚƐǁĂŶĂ͘,ĞŝƐĂůĞĂĚĞƌŝŶWƌŽƉĞƌƚLJ/ŶĚƵƐƚƌLJ ĂŶĚ>ĞŐĂůWƌŽĨĞƐƐŝŽŶ͘ 4

ABOUT OUR OWNERS Mr Jaco Naude Mr Webb Mbeko Director Group Executive Operation Jaco is a well-seasoned professional who served in An engineer by trade, and a professional ŵĂŶĂŐĞƌŝĂůƉŽƐŝƟŽŶƐŝŶǀĂƌŝŽƵƐĐŽŵƉĂŶŝĞƐŝŶ member of the Engineering Council of South Botswana and abroad. He is a Director of Africa since 1999. Webb’s strength lies in sales BelServest FM Botswana. He holds a Master’s plans and strategy formulation and business Degree (MSc) in Project Management from development. ^ĂůĨŽƌĚhŶŝǀĞƌƐŝƚLJŝŶƚŚĞh<͘tŝƚŚǀĂƌŝŽƵƐŽƚŚĞƌ To this end, Webb has over 20 years’ of work ƋƵĂůŝĮĐĂƟŽŶƐĂŶĚĂƐƐŽĐŝĂƟŽŶƐ͕:ĂĐŽŚĂƐŐĂŝŶĞĚ experience gained in various industries vast experience in his 27 years experience across including the energy and power sector, 15 years ƚŚĞďŽĂƌĚĨƌŽŵƵƐŝŶĞƐƐDĂŶĂŐĞŵĞŶƚ͕WƌŽũĞĐƚ of which has been in senior management roles. DĂŶĂŐĞŵĞŶƚ͕&ĂĐŝůŝƟĞƐDĂŶĂŐĞŵĞŶƚƚŽ He has international business exposure in Africa, Camp Management. USA and Europe, and has done cross border business development in Sub-Saharan Africa. dŚƌŽƵŐŚƚŚĞĐƵƌƌĞŶƚĚŝƌĞĐƚŽƌƐŚŝƉƐǁŝƚŚŝŶŽƚŚĞƌ Webb joined Servest as Managing Director of ĞŶƟƚĞƐǁŝƚŚŝŶŽƚƐǁĂŶĂ͕:ĂĐŽĐŽŶƚƌŝďƵƚĞĚƚŽƚŚĞ intergrated Solutions in May 2019. ŐƌŽǁƚŚĂŶĚƐƵƐƚĂŝŶĂďŝůŝƚLJŽĨďƵƐŝŶĞƐƐĞƐĂĐƌŽƐƐ Botswana and abroad with a great emphasis and ŝŵƉĂĐƚŽŶŚŽǁƚŚĞďƵƐŝŶĞƐƐĐŽŵŵƵŶŝƚLJǀŝĞǁ &ĂĐŝůŝƟĞƐDĂŶĂŐĞŵĞŶƚĂƐĂǁŚŽůĞ͘ƐƚƌŽŶŐ ďĞůŝĞǀĞƌŝŶĞƋƵĂůŝƚLJĂŶĚůŽĐĂůĚĞǀĞůŽƉŵĞŶƚƐĞĞŶ ŚŝŵĚƌŝǀĞǀĂƌŝŽƵƐƉƌŽĐĞƐƐĞƐŝŶĂĐŚŝĞǀŝŶŐŶŽƚũƵƐƚ ďƵƐŝŶĞƐƐƐƵƐƚĂŝŶĂďŝůŝƚLJďƵƚĐŽŶƚƌŝďƵƟŶŐƚŽŐůŽďĂů and local drives in achieving local development and skills transfer. 5

OUR PHILOSOPHY IS ONE OF PARTNERING WITH OUR CLIENTS TO ENSURE THE BEST POSSIBLE SOLUTION, IMPLEMENTATION AND MAINTENANCE t,dt OFFER BelServest’s core business is an integrated ĨƵůůͲƐĞƌǀŝĐĞƐ͕ƐŝŶŐůĞͲƐŽƵƌĐĞĨĂĐŝůŝƟĞƐ management for remote, stand alone and ĐŽƌƉŽƌĂƚĞͲǁŝĚĞĨĂĐŝůŝƟĞƐ͘ Ours is a one-of-a-kind network of resources that ŝŶĐůƵĚĞƐĮŶĂŶĐŝĂůĂŶĂůLJƐƚƐ͕ƐŬŝůůĞĚĞŶŐŝŶĞĞƌƐ͕ ŵĂŝŶƚĞŶĂŶĐĞĞdžƉĞƌƚƐ͕ƉƌŽĨĞƐƐŝŽŶĂůƐĂŶĚ ŽƉĞƌĂƟŽŶĂůƐƉĞĐŝĂůŝƐƚƐĐŽǀĞƌŝŶŐƚŚĞĨƵůůƉƌŽƉĞƌƚLJ ĂŶĚĨĂĐŝůŝƟĞƐŵĂŶĂŐĞŵĞŶƚƐƉĞĐƚƌƵŵ͘ SERVICES ͘&ĂĐŝůŝƟĞƐDĂŶĂŐĞŵĞŶƚ ͘ĂŵƉDĂŶĂŐĞŵĞŶƚ ͘WƌŽũĞĐƚDĂŶĂŐĞŵĞŶƚ ͘WƌŽƉĞƌƚLJDĂŶĂŐĞŵĞŶƚ ͘dƌĂŶƐĂĐƟŽŶĂůĚǀŝƐŽƌLJDĂŶĂŐĞŵĞŶƚ^ĞƌǀŝĐĞƐ ͘WƵďůŝĐĂŶĚWƌŝǀĂƚĞWĂƌƚŶĞƌƐŚŝƉƐ;WWWͿ ͘WůĂŶŶĞĚWƌĞǀĞŶƚĂƟǀĞDĂŝŶƚĞŶĂŶĐĞ ͘'ĞŶĞƌĂůDĂŝŶƚĞŶĂŶĐĞ ͘ƐƐĞƚ>ŝĨĞͲLJĐůĞWůĂŶŶŝŶŐ ͘,ŽƐƉŝƚĂůŝƚLJ^ĞƌǀŝĐĞƐ ͘ĂƚĞƌŝŶŐ^ĞƌǀŝĐĞƐ ͘ŽŶĚŝƟŽŶƵĚŝƚ 7

OURW,/>K^KW,z /^KEK&WZdEZ/E't/d, KhZ>/Ed^dKE^hZ d,^dWK^^/>^K>hd/KE͕ /DW>DEdd/KEE D/EdEE WHAT WEK&&Z BelServest’s core business is an integrated full-services, ƐŝŶŐůĞͲƐŽƵƌĐĞĨĂĐŝůŝƟĞƐŵĂŶĂŐĞŵĞŶƚĨŽƌƌĞŵŽƚĞ͕ƐƚĂŶĚĂůŽŶĞĂŶĚ ĐŽƌƉŽƌĂƚĞͲǁŝĚĞĨĂĐŝůŝƟĞƐ͘ KWZd/KE>&/>/d/^DE'DEd tĞǁŽƌŬǁŝƚŚĨĂĐŝůŝƟĞƐŵĂŶĂŐĞŵĞŶƚĐůŝĞŶƚƐ͕ƚŚĞŝƌĐƵƐƚŽŵĞƌƐĂŶĚŝŶƚĞƌŶĂů ƐƚĂŬĞŚŽůĚĞƌƐƚŽĞƐƚĂďůŝƐŚĂ&ĂĐŝůŝƟĞƐDĂŶĂŐĞŵĞŶƚ^ƚƌĂƚĞŐLJ͕ĞdžĞĐƵƚĞĚƚŚƌŽƵŐŚ ĞīĞĐƟǀĞŽƉĞƌĂƟŽŶĂůĂŶĚŵĂŶĂŐĞŵĞŶƚƉƌŽĐĞƐƐĞƐ͘ ůŝĞŶƚƐƌŝŐŚƞƵůůLJĞdžƉĞĐƚƚŚĞŝƌĨĂĐŝůŝƟĞƐŵĂŶĂŐĞŵĞŶƚƐĞƌǀŝĐĞƉƌŽǀŝĚĞƌƐƚŽŝĚĞŶƟĨLJ ŵĂŝŶƚĞŶĂŶĐĞŶĞĞĚƐĂŶĚĂĚĚƌĞƐƐƚŚĞŵƟŵĞŽƵƐůLJĂŶĚĞīĞĐƟǀĞůLJ͘Ğů^ĞƌǀĞƐƚǀŝĞǁƐ ŵĂŝŶƚĞŶĂŶĐĞĂƐĂƉƌĞĚŝĐƟǀĞƐĐŝĞŶĐĞďĂƐĞĚŽŶůŝĨĞͲĐLJĐůĞĐŽƐƟŶŐĂŶĚĞŵƉůŽLJƐƐŬŝůůĞĚ ƚĞĐŚŶŝĐŝĂŶƐƚŽĞŶƐƵƌĞƚŚĞĞŶǀŝƌŽŵĞŶƚŝƐŵĂŝŶƚĂŝŶĞĚŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚĞĐůŝĞŶƚ͛Ɛ ƐƉĞĐŝĮĐĂƟŽŶƐ͘ dŚĞŐŽĂůŽĨŽƵƌŵĂŝŶƚĞŶĂŶĐĞƉŚŝůŽƐŽƉŚLJŝƐƚŽŝŵƉƌŽǀĞƚŚĞĐůŝĞŶƚ͛ƐďŽƩŽŵůŝŶĞ͕ĂƐ ŽƉƉŽƐĞĚƚŽƐŝŵƉůLJƌĞĚƵĐŝŶŐŵĂŝŶƚĞŶĂŶĐĞƐƉĞŶĚ͘tĞĂĐŚŝĞǀĞƚŚŝƐďLJƉƌĞǀĞŶƟŶŐ ĚŽǁŶƟŵĞĂŶĚĨĂŝůƵƌĞƐ͕ĂŶĚĞŶƐƵƌŝŶŐŽƉƟŵĂůĂƐƐĞƚůŝĨĞĂŶĚĂǀĂŝůĂďŝůŝƚLJ͘ 8

COMPREHENSIVE FACILITIES MAINTENANCE WHAT WE OFFER OUR FACILITIES OFFERING INCLUDES ĂƉŝƚĂůĂŶĚŽƉĞƌĂƟŽŶĂůďƵĚŐĞƟŶŐďĂƐĞĚŽŶ ƚŚĞŵĂŝŶƚĞŶĂŶĐĞƉůĂŶĂŶĚĐŽŶĚŝƟŽŶĂƐƐĞƐƐŵĞŶƚƐ͘ ^ĞƫŶŐŵĂŝŶƚĞŶĂŶĐĞƐĐŚĞĚƵůĞƐŝŵƉƌŽǀĞƐƚŚĞĂĐĐƵƌĂĐLJ ŽĨŽƉĞƌĂƟŽŶĂůďƵĚŐĞƚƐĨŽƌĂƐƐĞƚƐĂŶĚĂƐƐĞƚƐLJƐƚĞŵƐ͕ ǁŚŝĐŚƌĞĚƵĐĞƐĐŽƐƚƐĂƐƐŽĐŝĂƚĞĚ ǁŝƚŚĨĂŝůƵƌĞƐ͘ >ŝĨĞĐLJĐůĞŵĂŶĂŐĞŵĞŶƚŽĨĂƐƐĞƚƐŝŶŽƌĚĞƌƚŽŝŶĐƌĞĂƐĞĂǀĂŝůĂďŝůŝƚLJĂŶĚŽƉĞƌĂďŝůŝƚLJŽĨ ĂƐƐĞƚƐ͕ƌĞĚƵĐĞĨŽƌĐĞĚŽƵƚĂŐĞƐĂŶĚƚŚĞŝƌĂĚǀĞƌƐĞŝŵƉĂĐƚŽŶŽƉĞƌĂƟŽŶƐ͕ŵĂŬĞŵŽƌĞ ƌĞƐŽƵƌĐĞƐĂǀĂŝůĂďůĞĨŽƌŽƚŚĞƌĂĐƟǀŝƟĞƐ͕ĂŶĚƌĞĚƵĐĞĐĂƉŝƚĂůĮŶĂŶĐŝŶŐĐŽƐƚƐ͘ 9

WHAT WE OFFER PROFESSIONAL SERVICES NEGOTIATING THE BEST CONTRACTS Ğů^ĞƌǀĞƐƚŽīĞƌƐŵŽƌĞƚŚĂŶũƵƐƚĨĂĐŝůŝƟĞƐŵĂŶĂŐĞŵĞŶƚ ƐĞƌǀŝĐĞƐ͕ďƵƚĂƌĂŶŐĞŽĨĐƌŽƐƐĨƵĐƟŽŶĂůŵĂŶĂŐĞŵĞŶƚ͘ Ğů^ĞƌǀĞƐƚĂůƐŽŽīĞƌƐĂǁŝĚĞƌĂŶŐĞŽĨƉƌŽĨĞƐƐŝŽŶĂůƐŬŝůůƐ͘KƵƌ ƉƌŽũĞĐƚŵĂŶĂŐĞŵĞŶƚ͕ƋƵĂŶƟƚLJƐƵƌǀĞLJŝŶŐĂŶĚůŝĨĞĐLJĐůĞ ĐŽƐƟŶŐĚŝǀŝƐŝŽŶƐĂĚĚƐŝŐŶŝĮĐĂŶƚǀĂůƵĞƚŽŽƵƌĐůŝĞŶƚƐ͘ƐĂŶ ĞdžĂŵƉůĞ͕ǁŚĞŶŝƚĐŽŵĞƐƚŽƌĞĨƵƌďŝƐŚŵĞŶƚƐŽƌĮƚͲŽƵƚƐ ŽĨŶĞǁŽĸĐĞƐ͕ƚŚĞƉƌŽũĞĐƚŵĂŶĂŐĞŵĞŶƚĂŶĚƋƵĂŶƟƚLJ ƐƵƌǀĞLJŝŶŐƐĞƌǀŝĐĞƐĐĂŶďĞĐĂƌƌŝĞĚŽƵƚďLJĞů^ĞƌǀĞƐƚĂƚ ƌĞĚƵĐĞĚƌĂƚĞƐĂŶĚůĞĂĚƟŵĞƐ͕ŐŝǀĞŶƚŚĞƌĞůĂƟŽŶƐŚŝƉƐ ĂůƌĞĂĚLJŝŶƉůĂĐĞ͘ OUR PROFESSIONAL SERVICE PRODUCT INCLUDE: ͲƵƐŝŶĞƐƐƉůĂŶŶŝŶŐ͕ƐƚƌĂƚĞŐLJĂŶĚĐŚĂŶŐĞŵĂŶĂŐĞŵĞŶƚ͘ ͲWWWƉƌŽĐƵƌĞŵĞŶƚĂŶĚŐŽǀĞƌŶŵĞŶƚƐĞƌǀŝĐĞĚĞůŝǀĞƌLJĂĚǀŝĐĞ͘ ͲWƌŽũĞĐƚĂŶĚƉƌŽŐƌĂŵŵĞŵĂŶĂŐĞŵĞŶƚ͘ ͲYƵĂŶƟƚLJƐƵƌǀĞLJŝŶŐĂŶĚĐŽƐƚŵĂŶĂŐĞŵĞŶƚ͘ Ͳ&ĂĐŝůŝƟĞƐĐŽŶƐƵůƟŶŐĂŶĚƐƚƌĂƚĞŐLJĚĞǀĞůŽƉŵĞŶƚ͘ ͲƵĞĚŝůŝŐĞŶĐĞ͕ƉƌŽƉĞƌƚLJƐƚƌƵĐƚƵƌŝŶŐĂŶĚĨĞĂƐŝďŝůŝƚLJƐƚƵĚŝĞƐ͘ ͲƵƐŝŶĞƐƐŝŶƚĞůůŝŐĞŶĐĞ͘ ͲŚĂƌƚĞƌĞĚƉƌŽƉĞƌƚLJĐŽŶƐƵůƚĂŶĐLJƐĞƌǀŝĐĞƐ͕ŝŶĐůƵĚŝŶŐƉƌŽƉĞƌƚLJĂŶĚĂƐƐĞƚ ǀĂůƵĂƟŽŶĂŶĚĂŐĞŶĐLJ͘ Ͳ^ƉĞĐŝĂůŝŶǀĞƐƟŐĂƟŽŶƐĂŶĚĐŽŶƐƵůƚĂŶĐLJŽŶĐŽŶƚƌĂĐƚĂƵĚŝƚĂŶĚĐŽŵƉůŝĂŶĐĞ ƌĞǀŝĞǁƐŽŶďƵŝůĚŝŶŐƉƌŽũĞĐƚƐĂŶĚƉĞƌĨŽƌŵĂŶĐĞŽĨƉƌŽĨĞƐƐŝŽŶĂůƚĞĂŵƐ͕ŝŶĐůƵĚŝŶŐ ĂƌĐŚŝƚĞĐƚƐ͕ĞŶŐŝŶĞĞƌƐ͕ƋƵĂŶŝƟƚLJƐƵƌǀĞLJŽƌƐĂŶĚƌĞůĂƚĞĚĚŝƐĐŝƉůŝŶĞƐ͘ ͲDĂƐƚĞƌƉůĂŶŶŝŶŐĨŽƌĚĞǀĞůŽƉŵĞŶƚĂŶĚďƵŝůĚŝŶŐƐĞƌǀŝĐĞƐĂŶĚŝŶƚĞƌŝŽƌ ĚĞƐŝŐŶĐŽŶƐƵůƚĂŶĐLJ͘ ͲƵŝůĚŝŶŐͬƐƐĞƚĐŽŶĚŝƟŽŶĂƵĚŝƚ 10

WHAT WE OFFER REMOTE CAMP AND VILLAGE MANAGEMENT HOME AWAY FROM HOME BelServest is a highly experienced provider of camp ŵĂŶĂŐĞŵĞŶƚƐĞƌǀŝĐĞƐĨŽƌŵŝŶŝŶŐ͕ĐŽŶƐƚƌƵĐƟŽŶĂŶĚ energy projects in Southern Africa. We specialise in remote site projects where a camp or village really has to be a home away from home. Our services are available as a comprehensive ƚƵƌŶŬĞLJŽīĞƌŝŶŐ͕ŽƌĂƐĂƐŚŽƉƉŝŶŐůŝƐƚĨƌŽŵǁŚŝĐŚ clients can select the elements that meet project ƐƉĞĐŝĮĐƌĞƋƵŝƌĞŵĞŶƚƐ͘ WE OFFER OUR CLIENTS: DESIGN BelServest prefers to get involved right at the start, joining forces with the project team to determine the look and feel of a camp or village. Camps are designed to be comfortable, safe, enviromentally ĨƌŝĞŶĚůLJ͕ĐŽƐƚĞīĞĐƟǀĞĂŶĚƐŝŵƉůĞƚŽŽƉĞƌĂƚĞ͘ dŚĞďƵŝůĚŝŶŐƉƌŽĐĞƐƐŝŶĐůƵĚĞƐƚŚƌĞĞĚŝƐƟŶĐƚƉŚĂƐĞƐ͗ 1. ProcurementŝŶǀŽůǀĞƐŽďƚĂŝŶŝŶŐƚŚŽƐĞŝƚĞŵƐƚŚĂƚŚĂǀĞďĞĞŶƐƉĞĐŝĮĞĚŝŶƚŚĞĚĞƐŝŐŶ͘ For cross boarder projects we can provide warehousing and cross border delivery. 2. Site establishementƉƌĞƉĂƌĞƐƚŚĞůŽĐĂƟŽŶĨŽƌĐŽŶƐƚƌƵĐƟŽŶĂĐƟǀŝƟĞƐ͘dŚŝƐƉŚĂƐĞŶŽƌŵĂůůLJ ŝŶĐůƵĚĞƐĨĞŶĐŝŶŐĂŶĚĂĐĐĞƐƐ͕ƚŚĞĞƐƚĂďůŝƐŚŵĞŶƚŽĨďƵůŬƐĞƌǀŝĐĞƐ͕ĂŶĚƉƌĞƉĂƌĂƟŽŶĨŽƌƚŚĞƌĞĐĞŝƉƚĂŶĚƉůĂĐĞŵĞŶƚ of temporary permanent structures. 3. The actual building ŝŶǀŽůǀĞƐƚĞŵƉŽƌĂƌLJĂĐĐŽŵŵŽĚĂƟŽŶƵŶŝƚƐĂŶĚŽƌƚŚĞďƵŝůĚŝŶŐŽĨďƌŝĐŬĂŶĚ mortar structures. Depending on the size, nature and complexity of the project, the building may be outsourced to a third party contractor. 11

t,dt OFFER REMOTE CAMP AND VILLAGE MANAGEMENT HOME AWAY FROM AWAY OPERATIONS WE OFFER OUR CLIENTS Once the completed site has been handed over ƚŽƚŚĞŽƉĞĂƌƟŽŶƐƚĞĂŵĂŶĚƚŚĞƌĞƐŝĚĞŶƚƐŚĂǀĞ ĂƌƌŝǀĞĚ͕ǁĞŽīĞƌƚŚĞĨŽůůŽǁŝŶŐƐĞƌǀŝĐĞƐ͘ ͲZĞĐĞƉƟŽŶĂŶĚĨƌŽŶƚŽĸĐĞ ͲĂƚĞƌŝŶŐ Ͳ>ĂƵŶĚƌLJ Ͳ,ŽƵƐĞŬĞĞƉŝŶŐĂŶĚĐůĞĂŶŝŶŐ Ͳ:ĂŶŝƚŽƌŝĂů ͲDĂŝŶƚĞŶĂŶĐĞŽĨĨĂĐŝůŝƟĞƐ͕ŐƌŽƵŶĚƐ ĂŶĚŐĂƌĚĞŶƐ ͲZĞĨƵƐĞƌĞŵŽǀĂů ͲZĞƚĂŝůͬŽŵŵŝƐƐĂƌLJ Ͳ^ĞĐƵƌŝƚLJ DEMOBILISATION dŚĞƉƌŽƉĞƌĐůŽƐŝŶŐĚŽǁŶŽĨĂĨĂĐŝůŝƚLJǁŚĞŶŝƚŝƐŶŽůŽŶŐĞƌŶĞĞĚĞĚŵĂLJŝŶĐůƵĚĞ ƚŚĞƐĂůĞŽĨĂƐƐĞƚƐ͕ƉƌĞƉĂƌĂƟŽŶŽĨĂƐƐĞƚƐĨŽƌƐŚŝƉŵĞŶƚƚŽĂŶŽƚŚĞƌƐŝƚĞ͕ĂŶĚͬŽƌƚŚĞŚĂŶĚŽǀĞƌŽĨ ĐĞƌƚĂŝŶĂƐƐĞƚƐƚŽůŽĐĂůĐŽŵŵƵŶŝƟĞƐ͘ůůƚŚŝƐŝƐŝŶĐŽŵƉůŝĂŶĐĞǁŝƚŚƚŚĞ ƌĞůĞǀĞŶƚĞŶǀŝƌŽŵĞŶƚĂůŵĂŶĂŐĞŵĞŶƚƉůĂŶƐ;DWƐͿ͕ĂŶĚŝŶůŝĂƐŽŶǁŝƚŚƚŚĞĐůŝĞŶƚ ŽƉĞƌĂƟŽŶƐƚĞĂŵƚŽĞŶƐƵƌĞĂƐŵŽŽƚŚƚƌĂŶƐŝƟŽŶ͘ 12

HEALTH, SAFETY, AND QUALITY WE PUT YOU FIRST WHAT SETS BELSERVEST FM APART Health, safety and quality management on sites is not ŶĞŐŽƟĂďůĞ͘tĞĐŽŵƉůLJǁŝƚŚĂůůƌĞůĞǀĂŶƚůĞŐŝƐůĂƟŽŶĂŶĚ ƐƚƌŝǀĞƚŽĞdžĐĞĞĚŝŶĚƵƐƚƌLJƐƚĂŶĚĂƌĚƐ͕ŝŶĂĚĚŝƟŽŶƚŽ ĂĚŚĞĂƌŝŶŐƚŽŽƵƌŝŶƚĞƌŶĂůƉƌŽĐĞƐƐĞƐ͕ƉŽůŝĐŝĞƐĂŶĚ ĐŽĚĞŽĨĞƚŚŝĐƐ HEALTH AND SAFETY KƵƌĂƉƉŽŝŶƚĞĚŚĞĂůƚŚĂŶĚƐĂĨĞƚLJƌĞƉƌĞƐĞŶƚĂƟǀĞƐĂŶĚĐŽŵŵŝƩĞĞƐĞŶƐƵƌĞƚŚĂƚŽƵƌ ƐŝƚĞƐĂĚŚĞƌĞƚŽƉŽůŝĐŝĞƐĂŶĚƉƌŽĐĞĚƵƌĞƐ͘ůůĞŵƉůŽLJĞĞƐĂƌĞƚƌĂŝŶĞĚŝŶƚŚĞŝŵƉůĞŵĞŶƚĂƟŽŶŽĨŚĞĂůƚŚ͕ ŚLJŐŝĞŶĞĂŶĚƐĂĨĞƚLJƉƌŽĐĞƐƐĞƐ͕ƉƌĂĐƟĐĞĂŶĚƉƌŽĐĞĚƵƌĞƐ͘ŵŝŶŝŵƵŵƌĞƋƵŝƌĞŵĞŶƚĂƚĂůůŽƵƌ ĨĂĐŝůŝƟĞƐŝƐĂƉŽůŝĐLJŽĨ “CLEAN AS YOU GO”. ĂŝůLJ͕ǁĞĞŬůLJĂŶĚŵŽŶƚŚůLJŝŶƐƉĞĐƟŽŶƐĂƌĞĚŽŶĞƚŽŵŽŶŝƚŽƌĐŽŵƉůŝĂŶĐĞ͘/ŶĂĚĚŝƟŽŶ͕ŝŶƚĞƌŶĂůĂŶĚĞdžƚĞƌŶĂů ,ĞĂůƚŚĂŶĚ^ĂĨĞƚLJŶǀŝƌŽŵĞŶƚĐŽŶƐƵůƚĂŶƚƐĂŶĚĂƵĚŝƚŽƌƐƌĞŐƵůĂƌůLJǀŝƐŝƚƚŚĞƐŝƚĞƐĂŶĚƐĞŶĚƚŚĞŝƌƌĞƉŽƌƚƐ ĂŶĚĞŶƐƵƌĞĐŽƌƌĞĐƟǀĞĂĐƟŽŶŝƐƚĂŬĞŶŝŵŵĞĚŝĂƚůLJ͘ tĞĂƌĞƉƌĞƉĂƌĞĚĨŽƌĞŵĞƌŐĞŶĐŝĞƐ͘&ŝƌĞͲĮŐŚƚĞƌƐĂŶĚĮƌƐƚĂŝĚĞƌƐĂƌĞƚƌĂŝŶĞĚĂŶĚĂƉƉŽŝŶƚĞĚ͕ĂŶĚĞĂĐŚƐŝƚĞŚĂƐ ĂĨƵůůLJƐƚŽĐŬĞĚĮƌƐƚĂŝĚŬŝƚ͘ 14

HEALTH, SAFETY, AND QUALITY WE PUT YOU FIRST WHAT SETS BELSERVEST FM APART QUALITY MANAGEMENT /ŶƚĞƌŵƐŽĨƋƵĂůŝƚLJŵĂŶĂŐĞŵĞŶƚ͕ĂůůǁŽƌŬƵŶĚĞƌƚĂŬĞŶŝƐĐŽŶƟŶƵĂůůLJŵŽŶŝƚŽƌĞĚĂŶĚĂƐƐĞƐĞĚƵƐŝŶŐƚŚĞ BelServest internal quality management and control system. Encompassing our vision, values, and ƉŽůŝĐŝĞƐ͕ƚŚĞƐLJƐƚĞŵƉƌĞƐĐƌŝďĞƐĐŽŶƚƌŽůƐĂŶĚŽƵƚƉƵƚƐƚĂŶĚĂƌĚŝƐĂƟŽŶĨŽƌĂůůƐƚĂŐĞƐŽĨĂƉƌŽũĞĐƚ͘ ^ƚĂŶĚĂƌĚŝƐĞĚŽƉĞƌĂƟŶŐƉƌŽĐĞĚƵƌĞƐ͕ƉƌŽĐĞƐƐĞƐĂŶĚĨŽƌŵƐĂƌĞƵƐĞĚŽŶĞǀĞƌLJƉƌŽũĞĐƚƚŽĞŶƐƵƌĞƋƵĂůŝƚLJŝƐ ĐŽŶƚƌŽůůĞĚ͕ŵĞĂƐƵƌĞĚĂŶĚĞŶĨŽƌĐĞĚŝŶƚŚĞŵĂŶĂŐĞŵĞŶƚŽĨĮŶĂŶĐĞƐ͕ƉƌŽĐƵƌĞŵĞŶƚŚĞĂƚŚĂŶĚƐĂĨĞƚLJ͕ ŚƵŵĂŶƌĞƐŽƵƌĐĞƐĂŶĚƐĞƌǀŝĐĞƉƌŽǀŝĚĞƌƐ͘ ůůƐƵďͲĐŽŶƚƌĂĐƚŽƌƐĂŶĚĞdžƚĞƌŶĂůƐĞƌǀŝĐĞƉƌŽǀŝĚĞƌƐĂƌĞĐĂƌĞĨƵůůLJĂŶĚƌĞŐƵůĂƌůLJĂƐƐĞƐƐĞĚ ƚŽĞŶƐƵƌĞƚŚĂƚƚŚĞŝƌƉƌĂĐƟĐĞƐŵĞĞƚƚŚĞŚŝŐŚĞƐƚƋƵĂůŝƚLJƐƚĂŶĚĂƌĚƐ͘ tĞĐŽŶƟŶƵĂůůLJƵƉĚĂƚĞŽƵƌŽƉĞƌĂƟŶŐƉƌŽĐĞĚƵƌĞƐ͕ƉƌŽĐĞƐƐĞƐĂŶĚƐLJƐƚĞŵƐƚŽŝŶĐŽƌƉŽƌĂƚĞ ŝŶĚƵƐƚƌLJďĞƐƚƉƌĂĐƟĐĞƐĂŶĚŝŵƉƌŽǀĞƋƵĂůŝƚLJŵĂŶĂŐĞŵĞŶƚ͘ 15

FOOD SAFETY THE CORNERSTONE OF OUR REPUTATION WHAT SETS BELSERVEST FM APART KƵƌĨŽĐƵƐŽŶƉƌŽĐĞƐƐŝƐĂƉƌĂĐƟĐĂůĂŶĚƐŽůƵƟŽŶͲĚƌŝǀĞŶĂƉƉƌŽĂĐŚ͘/ƚĞŶƐƵƌĞƐĐŽŶƐŝƐƚĞŶĐLJĂŶĚƚŚĞ ŵĂŝŶƚĂŝŶŝŶŐŽĨƐƚĂŶĚĂƌĚƐŝŶĂŶŝŶĚƵƐƚƌLJǁŚĞƌĞŝŶƚĞƌŵŝƩĞŶƚŵĂŶĂŐĞŵĞŶƚĂďƐĞŶĐĞ͕ƐƚĂīƚƵƌŶŽǀĞƌĂŶĚ ĂƐĞŵŝͲƐŬŝůůĞĚǁŽƌŬĨŽƌĐĞĂƌĞƌĞĂůŝƟĞƐ͘ ĞƚĂŝůĂŶĚƉƌŽĐĞƐƐĂƌĞƚŚĞƌĞĨŽƌĞĨŽƵŶĚĂƟŽŶƐŽŶǁŚŝĐŚĨŽŽĚƐĂĨĞƚLJŝƐďƵŝůƚŝŶŽƵƌŬŝƚĐŚĞŶƐ͘/ŶƚĞƌŵƐŽĨĚĞƚĂŝů͕ ǁĞĨŽĐƵƐŽŶŵŝĐƌŽďĞƐ͘^ĂŵƉůĞƐŽĨĞǀĞƌLJŵĞĂůĂƌĞƐƚŽƌĞĚĂŶĚƐƵďŵŝƩĞĚĨŽƌŵŝĐƌŽďŝŽůŽŐŝĐĂůƚĞƐƟŶŐ͘/ŶĚĞƉĞŶĚĞŶƚ͕ ƚŚŝƌĚƉĂƌƚLJůĂďŽƌĂƚŽƌŝĞƐĂƐƐĞƐƐŽƵƌƐĂŵƉůĞƐĂĐĐŽƌĚŝŶŐƚŽƚŚĞŵĂdžŝŵƵŵĂĐĐĞƉƚĂďůĞĨŽŽĚƐĂĨĞƚLJ ƌĞƋƵŝƌĞŵĞŶƚƐĚĞĮŶĞĚďLJůĞŐŝƐůĂƟŽŶ͘ ůůŽƵƌƉƌŽĐĞƐƐĞƐĂƌĞĚŽĐƵŵĞƚĞĚĂŶĚ,W;,ĂnjĂƌĚŶĂůLJƐŝƐƌŝƟĐĂůŽŶƚƌŽůWŽŝŶƚƐͿĂůŝŐŶĞĚ͘ĂĐŚŽĨŽƵƌŬŝƚĐŚĞŶƐ ŚĂƐƉƌŽƉĞƌĂŶĚĂĚĞƋƵĂƚĞŵĂŶĂŐĞŵĞŶƚƐLJƐƚĞŵƐĂŶĚĐŽŶƚƌŽůƐŝŶƉůĂĐĞĂŶĚĂůůĨŽŽĚŚĂŶĚůĞƌƐŚĂǀĞďĞĞŶƚƌĂŝŶĞĚ ĂŶĚĂƌĞĐŽŵƉĞƚĞŶƚƚŽƵŶĚĞƌƚĂŬĞƚŚĞŝƌĚƵƟĞƐĂĐĐŽƌĚŝŶŐƚŽƚŚĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨŽƵƌƉŽůŝĐLJ͘ &ŽŽĚƉƌŽǀŝƐŝŽŶŝŶŐŝƐĂŝŶƚĞƌŐƌĂůƉĂƌƚŽĨŽƵƌĨĂĐŝůŝƟĞƐŵĂŶĂŐĞŵĞŶƚŽīĞƌŝŶŐ͘tĞƵŶĚĞƌƐƚĂŶĚŝƚŝƐ ĂŶŝŶŚĞƌĞŶƚůLJƌŝƐŬLJďƵƐŝŶĞƐƐĂŶĚĂƉƉƌĞĐŝĂƚĞƚŚĂƚƚŚĞƌŝƐŬŝŶĐƌĞĂƐĞƐĂƚƌĞŵŽƚĞƐŝƚĞƐǁŚĞƌĞ ƐƚŽĐŬŚĂƐƚŽďĞƉůĂŶŶĞĚŵĞƟĐƵůŽƵƐůLJĂŶĚĨŽŽĚƐƚŽƌĞĚĐĂƌĞĨƵůůLJĚƵĞƚŽƐƵƉƉůLJ ĐŚĂŝŶƌĞƐƚƌŝĐƟŽŶƐ͘ 16

WHAT SETS BELSERVEST FM APART NATIONAL CALL CENTRE WE’VE GOT YOU COVERED 24/7 BelServest is able to deploy leading edge, fully proven systems such as Project Programming, Process Mapping, Supply Chain Management and Partnering techniques to ensure projects and cost ĂƌĞĚĞůŝǀĞƌĞĚĂƚŽƉƟŵƵŵƌĞƐŽƵƌĐĞůĞǀĞůƐ͘ Projects are supported by a Helpdesk system - based at ŽƵƌEĂƟŽŶĂůĂůůĞŶƚƌĞŝŶƚŚĞŶĞǁ͕'ĂďŽƌŽŶĞ ;ǁŚŝĐŚŚĂƐďĞĞŶŝŶŽƉĞƌĂƟŽŶƐƐŝŶĐĞϮϬϬϵͿĂŶĚĂƌĞ ŵĂŶŶĞĚďLJĞů^ĞƌǀĞƐƚƐƚĂīĨƌŽŵDŽŶĚĂLJƚŽ&ƌŝĚĂLJ͘ /ŶĂĚĚŝƟŽŶƚŚĞĂŌĞƌŚŽƵƌƐͬĞŵĞƌŐĞŶĐLJƐƚĂŶĚďLJĐŽŶƚĂĐƚƐǁŝůůďĞ ĂǀĂŝůĂďůĞ͕ŝŶĐůƵĚŝŶŐƚŚĞƌĂŽŵŝŶŐƐƚĂŶĚďLJƚĞĂŵƐ͕ƚŚƵƐĂůůŽǁŝŶŐ ĨŽƌĂϮϰͬϳŚĞůƉĚĞƐŬŽƉĞƌĂƟŽŶ͘ ůůĐŽŵƉůĂŝŶƚƐĂŶĚͬŽƌƌĞƋƵĞƐƚǁŝůůďĞůŽŐŐĞĚǀŝĂƚŚĞ,ĞůƉĚĞƐŬ ƚŚƵƐĞŶƐƵƌŝŶŐĂƉƌŽĂĐƟǀĞĂƉƉƌŽĂĐŚĂŶĚƋƵŝĐŬƌĞƐƉŽŶƐĞ ǁŝƚŚŵĞĂƐƵƌĂďůĞĨĞĞĚďĂĐŬ͘ dŚĞŐĞŶĞƌĂƟŽŶŽĨĂĨƵůůƌĂŶŐĞŽĨƋƵĂůŝƚĂƟǀĞĂŶĚƋƵĂŶƟƚĂƟǀĞ ƌĞƉŽƌƚƐĂŶĚŐƌĂƉŚƐĚĞƐŝŐŶĞĚƚŽĂůůŽǁĞů^ĞƌǀĞƐƚĂŶĚƚŚĞĐůŝĞŶƚ ƚŽĞĂƐŝůLJĞƐƚĂďůŝƐŚŵĂŝŶƚĞŶĂŶĐĞƚƌĞŶĚƐĂŶĚĐĂůůƐƚĂƟƐƟĐƐ͘ 17

WHAT SETS BELSERVEST FM APART PROPERTY MANAGEMENT AT HOME BelServest FM Botswana is a specialist in residential, commercial management as well as many aspects of residential and commercial property maintenance and focus on managing, protecting and maximizing the potential of property assets. OUR MISSION Is to bring property and infrastructure management into the 21st Century by aligning the interests of the tenant and client through service and asset protection as well as ensuring the maximization of the asset value. OUR VISION To transform the property management industry through commitment to positive change and innovation that rede nes the quality and consistency of service that clients can expect from a property manager. To inspire trust through demonstrated dedication to honesty, integrity and transparency 18

WHAT SETS BELSERVEST FM APART PROPERTY MANAGEMENT Our success is your success AT HOME BelServest FM Botswana is a specialist in residential, commercial management as well as many aspects of residential and commercial property maintenance and focus on managing, protecting and maximizing the potential of property assets. OUR MISSION Building realtionships, making homes Experience you can trust 19

HEALTH AND SAFETY OUR PRIORITY, OUR SUCCESS Introduction Commitment “BelServest considers no aspects of its operation or administration more important than the health and safety of its colleagues, clients ,contractors and the environment in which it operates. We are committed to creating and implementing HSEQ solutions that aid in reducing work related injuries, illness, environment damage and property damage. This is achieved by maintaining a safe and healthy working conditions and by fostering a culture focus on awareness and open communication. “ We are committed to zero harm to our employees, contractors, visitors and the environment while performing duties in our site. We are committed to creating and implementing HSEQ solutions through our passion for Health, Safety, Environment, Community and Quality. Health and Safety • Conduct the necessary Risk Assessments with our sub-contractors to understand the hazards associated with their work activities and the precautionary measures required preventing injury and maintaining a safe work environment. • Provide a safe working environment for our employees, customers, clients, residents, contractors and visitors in compliance with relevant legislation and best practice. • Identify and address unsafe practices and unsafe work conditions to prevent injury and illness. • Maintain high standards of food hygiene and to demonstrate that all food and drink prepared, served and sold at our sites is both safe and wholesome. • Assess the e ectiveness of our HSEQ management system through periodic internal and external audits. • Aim to continually improve our products, processes and services to satisfy both our customers and employees. • Support our business and employees to provide the best quality product and service for our clients and customers. • Carry out our services in an environmentally responsible manner that contributes to the preservation and protection of our natural resources and the environment. Food Safety 20

PROFESSIONAL EXPERT WITH YEARS OF EXPERIENCE EXCEEDING EXPECTATIONS WHAT SETS BELSERVEST FM APART VALUE ADDED SERVICES OUR PROVEN METHODOLOGY OUR MANAGEMENT TEAM’S EXTENSIVE INDUSTRY EXPERTISE UNWAVERING FOCUS ON PEOPLE AND OUR PHILOSOPHY OF TRANSITION MANAGEMENT MANAGEMENT OF INFORMATION SYSTEMS, IT SOLUTIONS, PROCESSES AND KNOWN-HOW DELIVERED THROUGH GLOBAL NETWORKS A PHILOSOPHY OF PARTNERING WITH OUR CLIENTS AND OUR BELIEF IN TRUST AND TRANSPARENCY 17

THANK YOU FOR YOUR CONSIDERATION WE ARE LOOKING FORWARD TO WORKING WITH YOU PLOT 54374, UNIT 4B, 1ST FLOOR, GRAND UNION BUILDING, CBD, GABORONE P O BOX 80872, GABORONE, BOTSWANA TEL: +267 319 1955 FAX: +267 319 1956 [email protected] WWW.BELSERVEST.COM 18

Plot 54374, Unit 4B 1st Floor, Grand Union Building, CBD Gaborone FM BOTSWANA PTY LTD www.belservest.com [email protected]