Networking Events INDUSTRY ASSOCIATIONS Associated Builders & American Society of Civil Contractors (ABC) Engineers (ASCE) Home Builders Association Local Realty Organizations (HBA) Local Developers’ National Association of Organizations the Remodeling Industry (NARI) Local Trade Shows Independent Electrical Jobsites Contractors (IEC) Facilities Management Associated General Associations Contractors (AGC) International Facilities Management Association American Institute of (IFMA) Architects (AIA) Association of Physical National Federation of Plant Administrators (APPA) Independent Businesses (NFIB) Local Chamber of Commerce National Association of Women in Construction (NAWC) US Green Building Council Appendix 51
Power Questions 1. What determines what size jobs your company bids on? 2. Who are your main competitors? GENERAL 3. What’s the biggest challenge with your business? 4. What is your policy for people who don’t show up? (What are your other options?) 5. What are your total burden costs? (Do you know?) 6. What are your growth plans (How will you achieve growth?) 7. How many employees are truly kept productive? (not busy) 8. How many full-time field employees do you have annually? 9. What would you say if I could lessen your non-billable hours? (Holdover costs) 10. What is the biggest repeat problem you find on jobsites? 11. How do you calculate labor cost to be profitable? 12. How do you determine if a job has successfully been completed? 13. What’s holding you back from reaching your revenue (or profit, or other) goals? 14. What do you look for when skilled tradesmen are needed to complete your job on time, within budget and with the highest degree of quality and productivity? 15. Have you ever used an outside service to assist in meeting a deadline? BENEFITS / UNEMPLOYMENT / 1. How are you handling the rising costs of benefits? WORKERS’ COMP 2. How would the ACA impact your plan? 3. How often do you lay people off? 4. What do you do with your people when you are slow? 5. What is your process when you ramp back up? 6. How much annually are you paying into Worker’s comp? 7. Tell me about your safety program. 8. What are some of your most recent Worker’s Comp claims? 9. What is your EMR? 10. How has your EMR affected your cost to employ? 11. Tell me how an injury affects a job site. JOBSITE / CURRENT CLIENTS 1. What are you going to do when you need more employees? 2. Who is responsible for hiring employees on your site? 3. Do you know if other subs are falling behind? 4. Do you mind if I use you as a reference when talking to other contractors on site? HIRING 1. How do you hire (Process?) 2. Do you struggle with unproductive workers? 3. How do you handle a bad hire? 4. What qualities do you look for when hiring? 5. Where do you look for labor? 6. How much time is taken up hiring / interviewing? 7. What is done when you need to staff your projects? 8. When you do hire these new employees, what do you do when the job is complete? 9. Do you hire job specific? 10. What are the biggest reasons you hire someone? 11. How do you go about hiring during peak times? 12. What are your hiring costs? 13. What is the biggest hiring hassle? COMPETITION 1. What has been your experience with labor resources? 2. What have you found to be the benefits of using an outside source for your Tradesmen needs? 3. What did you like about it? 4. What do you look for? 5. What have you found? 52 Appendix
When $#it Happens What do you do when things go wrong? 1. QUESTIONS TO ASK THE Ask a few question to prepare yourself for the face-to-face communication CLIENT ON THE PHONE • What happened? • Have you spoken with our Field Employee about this? If so, what was the response? • Is there anything else you can tell me that would assist me in responding appropriately? Thank them, and assure them that you will do everything you can to resolve the issue. 2. CALL YOUR GENERAL If necessary, ask your GM or SM to meet you at the location or jobsite (serious MANAGER TO GET HIM/HER UP accusation, new Field Rep, etc.) TO SPEED 3. ASK YOUR PROJECT Keep in mind, you may not need to make personnel changes if the issue can COORDINATOR IF ANOTHER be resolved effectively. FIELD EMPLOYEE IS AVAILABLE, IF NECESSARY 4. QUESTIONS TO ASK THE After being notified of an issue on a jobsite, and making initial phone contact CLIENT ON THE JOBSITE with the client, it’s important to follow up face-to-face. • Did anyone else see it happen? Who? • What did they say? What did they do? • How has our Field Employee’s performance been up to this point? • Did something lead up to the issue/problem/complaint? 5. QUESTIONS TO ASK YOUR When there is an issue involving one of our Field Employees, it’s critical to get FIELD EMPLOYEE his/her side of the story. • What happened? 6. AFTER SPEAKING TO YOUR • Where did it happen? FIELD EMPLOYEE, MOVE • Who else was present or involved? TOWARD A SOLUTION • Did you say anything to others involved? If so, what was their reaction? • What was your response? • Do you know why this happened? • Is there anything else you can tell me? After gathering information from all parties, have a conversation with your client. • Has something like this ever happened with one of your employees? If so, what did you do? • Is it possible that ? • Can we try to resolve this issue and move forward productively? • Would you consider ? 7. FOLLOW UP WITH THE OFFICE Call the office at any time for help or assistance with a resolution, but always inform your General Manager of the end result regardless of the course of action. Appendix 53
BASE RATES for WORKERS’ COMPENSATION by STATE As of 05/30/15 Code Description MISSOURI MISSISSIPPI MINNESOTA MICHIGAN MASSACHUSETTS MARYLAND MAINE LOUISIANA KENTUCKY KANSAS IOWA INDIANA ILLINOIS GEORGIA FLORIDA DC CONNECTICUT COLORADO CALIFORNIA ARIZONA ARKANSAS ALABAMA SUTA 6.80 14.40 8.91 6.20 10.14 6.80 7.20 5.40 8.10 7.75 7.40 8.00 7.60 10.00 6.20 8.16 7.50 11.13 10.30 9.00 5.56 9.75 Trim Carpenter 2812 Welder 5.01 2.93 4.20 11.85 3.88 6.83 2.42 5.93 5.85 7.57 2.92 4.12 4.85 3.79 4.82 5.03 3.76 3.56 4.66 4.88 3.90 3365 Boilermaker 3620 Machine Shop 12.46 6.28 9.28 12.68 7.94 17.56 4.91 14.82 10.27 12.95 4.50 8.86 10.39 10.75 6.58 12.11 8.09 9.67 7.16 5.63 8.41 8.11 3632 Millwright 3724 Masons 4.70 5.53 3.88 11.32 6.36 13.51 6.00 6.04 6.15 9.44 3.53 5.04 5.79 4.21 5.35 5.89 5.73 5.08 4.20 6.62 3.50 4.76 2022 Iron Workers 2040 Plumbing 5.09 3.22 2.65 8.40 4.30 4.42 3.28 4.40 5.74 7.59 2.14 4.59 3.30 3.67 5.13 3.76 3.28 2.00 3.74 4.36 4.21 4.16 5183 Electrical 5190 Concrete 6.85 4.26 4.63 8.55 4.70 10.41 7.79 6.05 7.09 10.62 3.91 6.49 5.81 7.02 5.92 7.21 7.79 5.48 5.19 8.52 5.96 5.44 5221 Architectural Masons 5348 Drywall Installation 11.45 5.05 6.80 18.45 9.24 22.00 6.43 9.77 13.24 19.42 5.08 8.93 5.99 7.75 8.20 10.66 10.57 10.55 10.89 9.67 7.27 8.53 5445 Painters & Paper Hangers 5474 Insulation Installers 22.03 18.62 17.39 23.53 33.10 48.20 41.79 22.79 33.78 60.43 11.69 34.57 17.15 26.85 26.78 41.79 34.30 54.08 31.27 86.83 23.32 26.80 5479 Sheet Metal / HVAC 5538 Roofer 3.89 3.06 4.10 11.89 4.91 8.11 4.93 5.31 5.62 9.31 2.63 5.57 4.22 4.58 3.64 6.19 7.35 3.50 4.42 5.31 5.27 5.07 5551 Carpenters 5645 Equipment Operator 4.67 2.81 3.86 9.45 3.62 5.75 2.63 5.65 4.74 7.34 2.92 3.82 3.96 4.78 3.86 4.81 6.15 2.84 3.78 3.86 3.30 3.47 6217 Electricians Fire Alarm 7605 4.97 3.58 3.97 13.23 5.55 10.46 4.67 5.72 6.97 11.44 3.64 7.30 5.14 6.62 5.59 8.34 6.01 6.24 6.96 9.01 3.76 5.83 6.54 4.05 2.59 9.33 4.96 10.60 5.25 5.88 17.08 2.96 5.54 4.35 10.37 4.23 5.73 6.77 5.81 7.61 9.02 5.04 5.87 8.63 4.67 4.65 26.43 7.53 12.24 4.33 7.28 13.10 11.45 4.15 7.72 5.46 6.57 8.41 17.04 7.18 7.24 5.87 7.73 7.27 5.02 8.82 5.78 6.73 16.92 7.29 14.07 3.85 8.86 13.31 12.02 4.59 6.70 6.68 12.36 9.44 13.31 9.75 5.09 11.02 6.52 6.43 8.42 5.57 8.85 11.55 8.79 14.86 4.28 10.12 8.81 16.22 6.10 6.12 5.87 7.58 6.07 13.52 11.05 7.78 7.65 16.42 5.48 6.51 7.67 6.42 5.25 14.84 7.87 10.05 4.84 7.77 11.81 14.73 4.28 7.37 4.28 11.86 9.63 9.30 7.63 5.72 6.87 12.74 8.45 5.57 24.26 11.09 15.85 49.12 18.47 38.14 30.18 17.10 34.68 32.70 10.45 19.83 13.13 30.55 19.43 22.90 30.18 38.14 25.85 46.97 20.70 20.70 17.12 8.58 11.76 26.43 11.43 19.63 6.05 14.54 31.30 22.73 7.70 9.45 11.53 18.39 14.82 12.77 12.99 8.68 13.31 12.97 11.44 11.08 6.97 4.39 4.66 11.53 6.36 10.86 8.56 6.59 7.52 10.07 3.91 6.17 3.93 7.95 7.19 10.27 8.56 4.35 8.97 7.46 6.58 5.56 3.70 2.33 2.39 7.14 2.78 4.69 3.27 3.13 6.12 1.94 2.34 2.76 3.63 3.01 3.56 3.36 1.56 3.02 2.53
Code Description WEST VIRGINIA WISCONSIN VIRGINIA UTAH TEXAS TENNESSEE SOUTH DAKOTA SOUTH CAROLINA RHODE ISLAND PENNSYLVANIA OREGON OKLAHOMA OHIO NORTH CAROLINA NORTH DAKOTA NEW YORK NEW JERSEY NEW HAMPSHIRE NEVADA NEBRASKA SUTA 5.40 5.40 7.50 7.00 9.99 10.72 5.76 8.70 7.00 5.40 10.89 9.79 5.46 9.50 10.00 7.47 7.20 6.27 12.00 8.50 2812 Trim Carpenter 5.79 3.68 5.74 7.98 4.74 4.01 4.57 3.35 7.82 4.34 11.05 4.75 4.82 4.01 6.09 4.81 3.74 3.52 6.02 3.23 3365 3620 Welder 11.18 5.38 10.12 16.96 11.73 8.26 13.53 8.08 8.73 5.97 38.80 14.20 12.87 8.26 8.00 8.71 4.94 9.31 8.75 7.29 3632 3724 Boilermaker 5.51 4.72 19.44 6.12 7.83 6.76 8.30 5.15 8.73 4.27 11.05 8.48 5.82 6.76 4.95 6.06 3.57 4.32 5.14 2022 2040 Machine Shop 3.77 3.15 3.27 4.26 5.29 4.27 3.66 2.58 6.79 3.33 11.05 4.15 4.30 4.27 5.96 4.32 3.26 2.94 4.65 3.26 5183 5190 Millwright 5.98 4.82 6.89 8.51 8.77 7.37 6.29 4.66 6.92 6.31 5.73 6.01 6.06 7.37 7.02 4.87 4.78 6.03 8.82 4.79 5221 5348 Masons 10.06 5.56 12.15 17.16 18.22 8.50 7.88 7.60 15.58 9.52 27.83 8.07 9.05 8.50 10.18 7.24 7.12 6.17 15.07 6.05 5445 5474 Iron Workers 26.61 16.15 84.17 14.78 30.26 32.33 37.90 11.88 33.69 14.81 38.80 25.99 23.50 32.33 16.96 25.51 21.93 25.17 20.66 19.89 5479 5538 Plumbing 4.88 5.08 7.21 6.66 9.29 6.87 6.12 3.31 7.23 4.22 17.02 5.20 5.39 6.87 4.73 4.76 3.39 4.05 6.29 3.60 5551 5645 Electrical 4.30 3.64 3.86 4.86 6.74 3.46 6.55 3.47 7.02 3.55 5.73 3.71 6.45 3.46 4.97 4.92 3.10 3.62 5.40 3.62 6217 7605 Concrete 5.52 5.08 9.23 10.46 14.71 6.14 5.29 5.46 8.14 6.80 17.02 9.48 5.65 6.14 5.18 5.65 5.48 4.46 8.29 3.61 Architectural Masons 4.28 3.41 8.84 9.40 8.89 4.34 6.56 4.51 7.23 5.08 17.02 4.15 4.65 4.34 6.45 4.45 4.10 4.04 15.04 4.45 Drywall Installation 8.49 4.87 12.02 7.87 10.93 8.68 10.30 5.98 12.79 10.85 17.02 7.12 7.85 8.68 7.91 7.87 5.97 4.90 10.13 5.22 Painters & Paper Hangers 6.41 4.83 17.21 11.07 12.86 7.19 8.03 8.28 11.38 8.62 27.83 8.54 9.59 7.19 7.59 6.99 6.47 7.18 12.86 6.00 Insulation Installers 10.98 6.30 9.10 11.59 9.34 10.27 8.17 11.40 12.47 7.93 27.83 12.23 8.24 10.27 8.62 8.98 5.70 5.42 12.28 5.44 Sheet Metal / HVAC 7.94 6.24 11.59 6.81 11.63 11.90 8.55 5.95 14.29 7.10 17.02 7.72 7.49 11.39 9.92 12.13 6.09 5.23 9.04 5.74 Roofer 18.42 14.77 26.32 36.02 26.16 22.23 23.93 16.49 24.19 17.82 62.63 17.46 27.97 22.23 26.40 15.63 20.13 19.00 26.71 16.54 Carpenters 10.91 8.43 14.98 16.94 14.58 13.50 17.98 9.47 20.63 15.46 27.83 8.24 20.80 13.50 19.47 8.42 13.47 11.99 16.37 12.30 Equipment Operator 8.98 7.23 8.54 9.96 10.43 9.66 9.25 4.71 11.13 6.49 9.04 7.71 7.60 6.50 9.66 6.82 6.30 7.88 5.43 Electricians Fire Alarm 3.40 3.74 4.73 3.76 4.15 2.54 4.38 3.50 4.82 2.62 4.05 2.62 2.54 2.90 2.90 2.35 8.38 2.20
TRADESMEN INTERNATIONAL 9760 Shepard Rd., Macedonia, OH 44056 P: 440-996-3432 | F: 440-349-4092 Toll Free: 800-573-0850 | Quick Dial: 2000
Search
