SLEE Spinal . Therapy . SystemCustom Fit Universal DesignSLEE Spinal Therapy System’s InvisAdjust™ Technologyenables a universal fit for nearly all patients while dramaticallyreducing the hassle and cost of unwanted inventory.Features• Universal sizing, fits 26\" - 54\" waists• Wings can be angled for maximum comfort• Easy to use• Relief at ribs and hips, even when seated• Low profile, ventilated AeroFlex support systemOptions• Sleeq Ext accommodates 54\" - 62\" waist sizes• °thermo ComfoWrap hot and cold packOrdering• Free ground shipping in quantities of five of the same Sleeq product SLEE AP+ with optional °thermo ComfoWrap pack °thermo cold•heat•therapy SLEE+°thermo advances non-invasive spine care by taking pain relief and recovery to the next level. Professional quality °thermo ComfoWrap packs integrate directly with SLEE, providing convenient, long lasting cold or heat therapy for your patients. 51
Sleeq AP Sleeq AP+Product # 901100 Product #901200Low-profile sagittal (anterior-posterior) Enhanced-profile sagittal (anterior-posterior)control lumbar orthosis. control lumbar-sacral orthosis.PDAC Approved PDAC ApprovedLO627/LO642 LO631/LO648 Sleeq APL Sleeq Flex Product # 901300 Product #901400 Enhanced-profile sagittal-coronal (anterior- Flexible sagittal (anterior-posterior) control posterior-lateral) control lumbar-sacral orthosis. thoraco lumbar-sacral orthosis. PDAC Approved PDAC Approved LO637/LO650 LO456/LO45752
Lomba Spinal Braces AP AP+Premium Woven Compression Orthoses AP AP+ APLLombaSkin Pro® LombaTech Pro®L0627/L0642, L0631/L0648 L0627/L0642, L0631/L0648, L0637/L0650Features Features• Removable rigid back panels insert into posterior pocket• 3 sizes accommodate waists from • Removable anterior, posterior and lateral panels • Secondary strap with user-friendly hand 26”- 62” to minimize inventory• Dual elastic straps multiply compressive forces loops provides added compression • Adjustable posterior stays for enhanced supportDorso Rigid Lomba Part # X-Small Small Medium Large X-LargePremium Hypertension Orthosis Model (X = 1) (X = 2) (X = 3) (X = 4) (X = 5)Product #089001 LombaSkin 51030-x N/A 26”- Pro (AP) 36”- 47” 48”- 62” N/AOptimized Fit and Control• Lightweight telescoping aluminum alloy frame 36”• Back pad positions horizontally or vertically• Adjustable lateral pads LombaSkin 51032-x N/A 26”- Pro (AP+) 36”- 47” 48”- 62” N/AArticulating Pelvic Band and Sternal Pad• Spring assisted pelvic band articulates 36” or locks at 10° or 18° LombaTech 51060-x 231/2”- 301/2”- 371/2”- 451/2”- 551/2”-• Sternal pad self-adjusts for comfortable control Pro (AP) 30” 37” 45” 55” 63”EASY TO USE LEVER LOCK LombaTech 51061-x 231/2”- 301/2”- 371/2”- 451/2”- 551/2”-• Effortless application and tightening Pro (AP+) 30” 37” 45” 55” 63” for enhanced compliance LombaTech 51062-x 231/2”- 301/2”- 371/2”- 451/2”- 551/2”-• Safe and secure latch closure Pro (APL) 30” 37” 45” 55” 63”• uick connect strap button with hand *Measure Waist Circumference loop for easy applicationPDAC Approved L0472Size Pelvis + Pubic symphisis 53SM circumference to sternum heightMS 23 1/2 - 29 1/2 inchMD 29 1/2 - 35 1/2 inch 12 1/2 inch LS 29 1/2 - 35 1/2 inch 12 1/2 inch LG 35 1/2 - 41 1/4 inch 13 3/4 inch XL 35 1/2 - 41 1/4 inch 13 3/4 inch 41 1/4 - 45 1/4 inch 15 inch 16 1/4 inch
BOA braces provide excellent semi-rigid support via BOA SImechanical advantage pulley systems and medical gradeplastics in well proven traditional brace designs. Product # 51024-X Ultra low profile support for the sacroilliac joint available in three sizes L0621 BOA LP 8” BOA Slim Panel XTR Product # 51010-X Product # 51023-X Low profile anterior- Semi-rigid anterior-posterior posterior control control L0627/L0642 L0631/L0648BOA w/Chairback BOA Duel TLSOProduct # 51020-X Product # 51050-XSemi-rigid anterior-posterior Full-circumferential rigidwith lateral control support for the thoraco- lumbar spineL0637/L0650 L0460 BOA Model Product # X-Small Small Medium Large X-Large XX-Large XXX-Large (X = 2) (X = 3) (X = 4) (X = 5) (X=6) (X=7) (X = 8) BOA Duel TLSO 51050-x N/A 25”- 30” 30”- 35” 35”- 42” 42”- 48” 48”- 57” N/ABOA LP with Chairback (8”) 51020-x 20”- 25” 25”- 30” 30”- 35” 35”- 40” 40”- 45” 45”- 50” 50”- 55” BOA LP (8”) 51010-x 20”- 25” 25”- 30” 30”- 35” 35”- 40” 40”- 45” 45”- 50” 50”- 55” BOA SI Belt 51024-x N/A 25”- 35” 35”- 45” 45”- 55” N/A N/A N/A BOA Slim Panel XTR (8”) 51023-x 25”- 30” 30”- 35” 35”- 40” 20”- 25” 40”- 45” 45”- 50” 50”- 55” *Measure Waist Circumference Product # Small Medium Large X-Large (X = 4) (X = 5) (X = 6) (X = 7) BOA Accessories Standard Chairback 51015-x 25”- 30” /13” 30”- 35” /14” 35”- 40” /14 1/2” 40”- 55” /14 1/2” Short Chairback 51016-x N/A 30”- 35” /13” 35”- 40” /13” 40”- 55” /13” The Short Chairback is designed for shorter torsos with a 13” frame height for all sizes. 8” Slim Panel XTR (panel only) 510230 Panel can be added to BOA LP 7°, 10°, 12° Lordotic inserts available.54
LombaMum'Maternity Lumbar BeltProduct #080501Lumbar and pelvic posture-correcting medicalmaternity belt. Completely safe back pain reliefwithout affecting the baby.Features• Easy to apply• O ne-size-fits-all modular design to accommodate different sizes and phases of pregnancy• P rovides variable lumbar support that corrects the posture of pregnant women• A djustable stays support the curvature of the lumbar spine• Adjustable support straps gently lift and relieve pressure off the bladder• Soft and comfortable inner liner to prevent skin irritation• Safe support without vascular or abdominal compressionSingle universal adjustable sizefor waist circumference 33 1/2 - 491/4 inch 81/4 inch Many women suffer from low back pain, pelvic pain, and sciatica as early as 24 weeks into their pregnancy. 55
Soft and Semi Rigid Neck Braces Thuasne C1 Product #135002 • Soft foam support for the cervical spine • High-quality foam, removable and washable cover • Recommended for short-term use Suggested Code L0120 Size Collar Height Neck Circumference 1 3 inch 2 31/2 inch 11-13 inch 3 41/4 inch 131/2-151/4 inch 151/2-18 inch Ortel C2 Plus Product #239203 • Semi-rigid internal structure provides support to the cervical spine • Anatomical shape with rounded edges • Removable and washable cover Suggested Code L0120 Size Neck Circumference 1 2 11-13 inch 3 131/2-151/4 inch 151/2-18 inch56
Ortel® C42 Vario Replacement pad part # T492851Universal Cervical Collar SizingProduct # T492801 Universal Size AccommodatesComfortably limit cervical range of motion Neck Circumference 12 1/2 - 15 inchand reduce inventory costs with this 3 1/2 - 6 1/4 inchcomfortable universal sized collar. The easy- Neck Heightto-use dual height adjustment tabs enableeasy customization for each patient.Indications• Suspected cervical trauma• Anterior cervical fusion• Dens type I cervical fractures of C2• Spinal stenosis• Cervical spondylosis• Cervical strains and sprainsContraindications• Unstable fractures• Neural involvement• Occipitoatlantal dislocationFeatures• Provides pre and post-op surgical immobilization• Easy-to-use dual height adjustment pull tabs• One size fits most all universal size (reduces inventory)• Rigid posterior and anterior shells• Large tracheal opening• Removable padding for cleaning• MRI, CT, and X-ray friendlyPDAC Approved L0174Dual Height Adjustment Tabs Semi-Rigid posterior shell3.5 inches to 6.25 inches 57
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Silistab Epi Product #230502 • Dimpled silicone elbow inserts massage • Provides support and compression • Removable strap allows for additional compression • Anatomically-shaped elastic knit for optimal elbow crease comfort • Patented pull tabs for easy application and removal Size Universal Left or Right 3 inch 1 7 1/2 - 8 3/4 inch 2 8 3/4 - 9 3/4 inch 3 9 3/4 - 11 1/4 inch 4 11 - 121/4 inch 5 12 1/4 - 131/2 inch 6 13 1/2 - 141/2 inchTennis-Elbow Epimed Product #T48001 • Comfortable arm band that provides dual targeted pressure on inflamed tendons • Easy adjustment with Velcro fastening tabs Size Universal Left or Right 3 inch XS 8 3/4 - 9 inch SM 9 1/2 - 9 3/4 inch MD LG 10 1/4 - 10 3/4 inch XL 11 - 11 3/4 inch 12 1/4 - 13 1/2 inch 59
Ligaflex Clavicular Straps Product #245002 • Trimable straps accommodate patient’s size • Articulating buckles provide anatomical and custom fit for each patient • Dorsal foam anchoring pad provides optimal comfort Universal Left or Right Shoulder Width > - 13 1/2 inch Suggested Code L3650Shoulder & Elbow ImmobilizerImmo Classic Shoulder Townsend Shoulder SlingsProduct #244501 Immobilization Vest Positional support and/or• Provides immobilization Product #138502 immobilization following upper of the elbow extremity injuries or surgery. • Sleeve and strapping• Adjustable protective foam system immobilizes elbow Features pads allow for optimal against the body • Breathable fabric sling shoulder and neck comfort • Universal (left or right • Lightweight foam ensures• Additional adjustable strap and patient comfort arm) abduction pillow abdominal strap for patient • Adjustable padded strap comfort and ease of use Suggested Code L3670 • Exercise ballSuggested Code L3670 Size Chest Options 1 Circumference • S/M or L/XLSize Hip Circumference 2 1 19 3/4 - 28 inch 3 < - 35 1/2 inch Ordering 2 28 1/4 - 37 inch • OTS in two standard sizes from 3 37 1/2 - 46 inch 35 3/4 - 47 1/4 inch 4 46 1/2 - 55 inch arm length measurements > - 47 3/4 inch60
ROM Post-Op Elbow Braces Custom Elbow BraceElbow injuries requiring short term Hyperextension injuries and chronic elbowstabilization, as well as for post surgical instabilities requiring rigid stabilization. Mostfixation and/or range of motion control. often used by high performance athletes (footballFeatures players, rodeo riders and javelin throwers).• ROM hinge(s) with extension and flexion stops• Adjustable aluminum bars and straps FeaturesOptions • Carbon graphite shell• Single or dual hinge models • Low profile hinges• Shells and hand extension (dual • Extension stops: 0, 15, 30, 45 or 90 degrees • Flexion stops: 90, 110 and 120 degrees upright, low profile model) • Nonelastic strapsOrdering• OTS in a variety of models & lengths Options • Shell length The LBO ROM elbow brace features tool-free • Colors or fabric inlay length adjustment, bar extension plates that • Extension bar and hand grip can be contoured to the arm, multiple flexion and extension stop settings, a drop lock that can Ordering fixate the arm at 90 degrees, and breeze pads. • Custom from a cast or digital arm scan The dual hinge Low Profile Elbow features adjustable shells, low profilehinges with flexion and extension stops, and an optional hand extension.The single or dual hinge Multi-Adjustable ROM Elbow features multiple flexion and extension stops, and air pads. 61
Manu GO Product #T300702 • Anatomic splint and silicone insert provide compression and support • Additional strap allows for extra stabilization Suggested Code L3908Size Wrist Circumference Size Wrist Circumference XS 51/2 - 6 inch LG 63/4 - 7 inchSM 6 - 61/4 inch XL 7 - 71/2 inchMD 61/4 - 63/4 inch 2X 71/2 - 73/4 inch Dynastab Dual Product #704002 • Anatomical palmer stay provides wrist support • Lightweight and comfortable antibacterial-treated 3D knit for effective moisture-wicking• Additional strap allows for extra stabilization• Low profile design and shorter length promotes normal day activitySuggested Code Size Left or Right Wrist Circumference L3908 1 5 - 61/4 inch 2 61/2 - 73/4 inch 3 73/4 - 9 inch Ligaflex Rhizo Product #709002 • Patented wire thumb frame provides immobilization of the thumb joint • Maintains wrist range of motion and allows grip movement • Opening at the thumb column to prevent any pressure in the sensitive area• Lightweight and comfortable antibacterial- treated 3D knit for effective moisture-wicking• Particularly suitable for basal thumb arthritisSuggested Code Size Left or Right Wrist Circumference L3923 1 5 - 63/4 inch 2 63/4 - 9 inch62
Ligaflex ManurhizoManu Form’itProduct #243002 Product #738501• Conformable and Size Left or Right Wrist • Provides support Size Left or Right Wrist X-ray friendly, 1 5 - 6 inch Circumference and protection radio-transparent 2 6 - 7 inch to the wrist stays in the palm 3 7 - 7 3/4 inch and forearm 1 2 1/4 - 3 inch Circumference and thumb region 4 8 - 9 inch • Thermo-molding 2 3 - 3 1/2 inch• Lightweight and material achieves comfortable custom fit for 3 31/2 - 4 1/4 inch antibacterial-treated each patient 3D knit for effective moisture-wicking • X-ray friendly, radio-transparent• 2 in 1 strapping for polymide cover auto adjustment increases patient and support comfort• Available in • Easy to adjust, left or right ready to useSuggested • Universal leftCode L3807 or right Suggested Code L3906Ligaflex LigaflexClassic Open ImmoProduct #243702 Product #708002• Provides firm wrist • Provides wrist support insupport for post- extensiontraumatic incidences • Longer length for increased• Fully opens to immobilizationaccommodate • Conformable and X-ray friendly,swelling and allows radio-transparent stays in the palmfor easy application region and back of the handand removal • Lightweight and• Conformable and comfortable antibacterial-X-ray friendly, radio- treated 3D knit for effectivetransparent stay in moisture-wickingthe palm region • Available in left or right• Lightweight and Suggestedcomfortable Code L3908antibacterial-treated Size Left or Right Wrist3D knit for effective 1 5 - 6 inch Circumferencemoisture-wicking Size Left or Right Wrist• Universal left or right 1 5 - 6 3/4 inch Circumference 2 6 - 7 inchSuggested 3 7 - 7 3/4 inchCode L3908 2 6 3/4 - 9 inch 4 8 - 9 inch 63
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Pediatric Ligaflex Immo FERMÉEAir Townsend & Air Lite Product #26100001004Patients who desire or require maximum • Provides comfortable kneecontrol after experiencing a ligament injury immobilization at 0 degreesand/or reconstructive knee surgery. • X-ray friendly, radio-transparentFeatures conformable rigid stays• Custom molded laminated carbon graphite shells• Townsend Motion TM5+ Hinges Suggested Code L1830• Extension stop kit• Exclusive Synergistic Suspension Strap Single Size 73/4 inch• Anti-rotation tibia shell bolster (Air Townsend) Height < 11 3/4 - 13 3/4Options• ACL or combined instabilities• Anti-migration strap padding• Minimum shell length over 12 inches• Hinge material — aluminum or stainless• Flexion stop kit• A variety of colors or fabric inlayOrdering• Custom from a cast or digital leg scan Ligacast Product #2600001004 • Rigid side shells deliver firm support • Height adjustable heel strap accommodates child’s anatomy • Comfortable foam inserts Suggested Code L24350 Universal Sizing Height < 4 1/2 ft 65
Townsend PediWalker• Durable alternative to casting for children• Lightweight, conformable plastic uprights with metal inserts• Simple integrated strapping makes it easy to apply• Reinforced composite rocker bottom allows for natural gait• Low profile and non-slip tread• Available in 3 sizesSize Children’s Shoe SizeSM 5-8MD 9 - 13 LG 13 - 3 Ligaflex Clavicular Straps Product #264001 • Trimable straps accommodate child’s size • Articulating buckles provide anatomical and custom fit for each patient • Dorsal foam anchoring pad provides optimal comfort Suggested Code L3650 Universal Sizing Shoulder Width < 13 1/2 Inch66
Ortel C1Product #26200001004• Provides support to the cervical spine• Removable rigid insert for adjustable supportSizingNeck Circumference 21/2 inchSingle Size 9 1/2 - 10 1/2Suggested Code L0120ManurhizoProduct #263002• Provides wrist and thumb support and stabilization• Conformable and X-ray friendly, radio-transparent stays in the palm region and back of the hand• Comfortable foam-lined material• Easy to use tightening strapsSizing• Available in left or rightSuggested Code L3807 Wrist Circumference Single Size 4 - 5 inchManuimmoProduct #263502• Provides wrist support and stabilization• Conformable and X-ray friendly, radio-transparent palmer stay• Easy to use tightening strapsSizing• Available in left or rightSuggested Code L3908 Wrist Circumference Single Size 4 - 5 inch 67
Instructions for Ordering Instructions For CUSTOM braces Ordering OTS Products CUSTOM PREMIER SERIES KNEE BRACES MODELS: Premier, Premier Reliever, PR1, Premier Trigger FABRICATION SCHEDULE: Orders for Lock, Premier Polio individual braces or small quantities REUIRED: Completed order form (current forms can be of standard size items that are received and downloaded — ThuasneUSA.com) processed prior to 1 p.m. PST (California) routinely SUBMIT: Cast, digital leg scan, CAS measurements or CCS ship the same day; larger quantity orders or photos to order Premier (ligament), Premier Reliever or PR1 braces with a non-standard powdercoat or custom (OA) knee braces. A cast or digital leg scan is required for paint finish routinely ship the next business day. Premier Trigger and Premier Polio braces. ORDERS: For your convenience, you can phone FABRICATION SCHEDULE: 2-3 business days for (800.840.2722), fax (800.798.2722) or E-mail your ligament and OA models; 5-7 business days for OTS orders ([email protected]). specialty braces including single upright KAFOs; rush service is available for an additional charge; PRE-SIZED & CUSTOMIZED ALUMINUM custom paint finish increases production time. SHELL LIGAMENT & OA KNEE BRACES MODELS: Rebel, Rebel Pro, Rebel Lite, BOLD, CUSTOM FULL SHELL SERIES KNEE BRACES Rebel Reliever, RelieverOne, UniReliever MODELS: Air Townsend, Air Lite, Reliever Air, Reliever Air Lite, MEASUREMENTS: To order standard size braces, take Reliever, Motocross Air, Motocross Web, Trigger Lock and thigh circumference six inches above knee center. To order Polio “customized” braces, take thigh and calf circumferences REUIRED: Completed order form (current forms can be six inches above and below knee center, and use a caliper downloaded — ThuasneUSA.com) to take a knee M-L width with the leg at full extension. SUBMIT: Cast or digital leg scan for ligament and OA braces, Full Shell Trigger Lock and Full Shell Polio Braces. SPORT SERIES LIGAMENT, SOFTFORCE FABRICATION SCHEDULE: 1-2 business days for OA KNEE BRACES, & TSROM ligament and OA models; 5-7 business days for MODELS: Sport XII-AC, Sport XVI-AC, specialty braces including single upright KAFOs; SoftForce, TSROM 1200/1600 rush service is available for an additional charge. MEASUREMENTS: Circumference around the center of the knee with the leg at full extension. CUSTOM ALUMINUM SERIES KNEE BRACES MODELS: Rebel, Rebel Pro, Rebel Lite, Rebel Reliever, WALKING BOOTS RelieverOne and UniReliever MODELS: Adjusta (metal shells), and plastic REUIRED: Completed order form (current forms can be shell boots including the EXG8 and XLR8, can be downloaded v ThuasneUSA.com) ordered with the optional pneumatic bootie (Air SUBMIT: Cast, digital leg scan, CAS measurements or CCS Walker models). Pedi Walker non pneumatic. photos. MEASUREMENTS: Boot sizes are determined FABRICATION SCHEDULE: 1-2 business days; by the patient’s shoe size. rush service is available for an additional charge; custom paint finish increases production time. POST-OPERATIVE ROM ELBOW BRACES MODELS: LBO, Low Profile Elbow, and Multi-Adjustable Elbow CUSTOM ELBOW BRACE MEASUREMENTS: Measure from wrist to elbow crease REUIRED: Completed order form (current form can be — 8 inches or less S/M or 15 inch brace, over 8 inches downloaded — ThuasneUSA.com) L/XL or 16 inch brace. Single hinge models must be SUBMIT: Cast (please follow casting protocol described on ordered left or right arm; some models have length the order form) adjustment. The dual hinge Low Profile ROM Elbow FABRICATION SCHEDULE: 2 business days; rush includes shells that can be ordered S/M or L/XL. An service is available for an additional charge. optional hand extension is also available on this model. CUSTOM KAFO, AFO & ANKLE BRACE POST-OPERATIVE ROM KNEE BRACES REUIRED: Completed order form (current forms can be MODELS: ROM-L, ROM-R, ROMX-SS, ROMX- downloaded — ThuasneUSA.com) BP, ROMX-FP, ROMX-AP, ROM6, ROM6-L, SUBMIT: Cast or digital scan for KAFO/AFO; cast only for ROM4, Air ROM Long, and Air ROM Short ankle brace. MEASUREMENTS: ROM Knee Braces are universal size Fabrication Schedule: 4-5 business days for KAFO, and leg; no measurements required. Bigger full shell 3-4 business days for AFO and Premier Ankle Braces; pads available for thigh circumference over 30 inches. rush service is available for an additional charge; custom paint finish increases production time. SHOULDER SLING MEASUREMENTS: Measure arm from the elbow68 crease to the base of the index finger: S/M fits up to 14 inches, and L/XL is for measurements over 14 inches. The slings are universal (pillow can be detached and re-attached to the opposite side of the sling).
Warranty InformationProduct integrity, durability and fabrication quality are backed by service warranties. Our warranty policies are intended,for a defined period of time, to resolve issues related to material or fabrication defects, and ensure the product fits andfunctions properly. Warranty coverage is based on normal use and conditions. During and after the defined warrantyperiod, Townsend’s objective is to offer services that achieve customer satisfaction.CUSTOM CARBON GRAPHITE KNEE & ELBOW BRACESLifetime repair or replacement of a brace that has a shell or hinge failure, with the exception of Trigger Lockbraces which are covered for one year from the date of purchase. Replacement of parts including straps, chafes,hinges, hinge covers and padding that have material defects, breakage or unusual wear within the first sixmonths from the date of purchase. Free remolding or product replacement related to fitting issues that occurwithin six months of the date of purchase.CUSTOM, CUSTOMIZED AND PRE-SIZED ALUMINUM KNEE BRACESRepair or replacement of a brace that has any failure or compromise to the metal frame or hinges for one yearfrom the date of purchase. Replacement of parts including straps, chafes, hinges, hinge covers and padding thathave material defects, breakage or unusual wear within the first six months from the date of purchase. Freeremolding or product replacement related to fitting issues within six months of the date of purchase for a custombrace, and 30 days for a customized or pre-sized brace.CUSTOM PREMIER ANKLE BRACERepair or replacement of a brace that has any failure or compromise to the shell, foot plate or hinges for oneyear from the date of purchase. Replacement of parts including straps, chafes, hinges, hinge plates and paddingthat have material defects, breakage or unusual wear within the first six months from the date of purchase. Freeremolding or product replacement related to initial fitting issues within 30 days of the date of purchase.CUSTOM PREMIER SERIES KAFO AND AFORepair or replacement of a brace that has any failure or compromise to the graphite shells, foot plate or hingesfor one year from the date of purchase. Replacement of parts including straps, chafes, hinges, hinge platesand padding that have material defects, breakage or unusual wear within the first six months from the date ofpurchase. Free remolding or product replacement related to initial fitting issues within 30 days of the date ofpurchase (NOTE: Additional charges may apply if the customer requests modifications to the original structure,configuration or joints, or if the customer fails to initially provide a quality cast and/or accurate measurements).ROM SERIES POST-OP BRACES AND SHOULDER SLINGSThese rehabilitative products are designed for use by one patient for a short duration not to exceed 90 days.Replacement will be provided for material defects, fabrication errors or unnatural wear under normal use for 90days from the date the product is dispensed.SPORT SERIES AND SOFTFORCE RELIEVER (HINGED SOFT SHELL BRACES)Replacement of the product or compromised components will be provided for material defects, fabricationerrors or unnatural wear to the hinges, straps or sleeve within the first six months for Sport Series and TSROMbraces and within one year for SoftForce braces.EZG8, XLR8 AND ADJUSTA WALKING BOOTSWalking boots are designed for short-term use (no more than 60-90 days) by a single user. Any boot with amaterial defect or unnatural wear to the boot shell, uprights, foam bootie or straps under normal use andconditions will generally be replaced at no charge for 90 days from the date the product is dispensed. 69
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Cast Evaluation To learn more about how to make a perfect cast please visit our websiteProcess www.ThuasneUSA.comTownsend grades each cast. A cast that receives a “D”or “F” rating may be rejected to avoid fabrication of abrace that will not fit and/or function properly.KO Casting InstructionsCast non-weight bearing with the leg in full extension.Cast length must exceed the length of the brace you areordering by a minimum of one inch at each end. Applystockinette and place a cutting strip or tubing downthe posterior aspect of the leg. Mark all landmarks withindelible pencil. Use elastic plaster for the first wrap tocapture the contour of the limb. An additional three layersof standard rigid plaster should follow. If you use syntheticcasting material, the cast should be wrapped at leasttwo layers thick. Lightly compress the M-L dimensions ofthe patient’s leg. Cut cast off from the posterior aspectof the leg to avoid interference with the brace trimlines. Write the patient’s name and your office phonenumber on the cast. Let the cast dry adequately and usepacking material to avoid distortion during shipping.KO With Distal Graphite Extension Casting InstructionsIf you are ordering a Premier or Full Shell knee brace with a single strut extension and foot platefor suspension or rotation control, please refer to the KAFO casting instructions below.KAFO & AFO Casting Instructions(KAFO) Apply stockinette from the groin to the foot, making sure there is coverage one inch abovethe length of the thigh shell you are ordering. Be sure the stockinette is wide enough to avoid any“sausaging” of the leg. Place a piece of latex tubing under the stockinette down the anterolateralaspect of the leg, beginning at the proximal thigh and extending onto the dorsum of the foot.Outline bony landmarks on the stockinette. Use SYNTHETIC CASTING MATERIAL ONLY. The castshould be wrapped at least three layers thick. Take a weight bearing cast and apply posting. Thefoot and ankle complex, at least, must be cast under weight bearing conditions so that the footspreads adequately, and the subtalar joint assumes its proper weight bearing attitude. If a heel orforefoot post is desired, the leg must be cast with the appropriate post attached to the cast. Cutthe cast off along the tube and remove it from the leg without distorting the shape, and tape orstaple it back together. Write the patient’s name and your office phone number on the cast. Letthe cast dry adequately and use packing material to avoid distortion during shipping. (AFO) Followthe same basic instructions as indicated for KAFOs (cast below knee only). Make sure the weight-bearing cast exceeds the requested foot plate length and tibia shell height, and that requiredposting is accomplished at the time of casting. Use SYNTHETIC CASTING MATERIAL ONLY. 71
BK Brace Casting Instructions Digital Leg ScansThe Townsend BK Brace is designed to fit Townsend has a carver that allowsdirectly over your patient’s prosthetic socket. us to accept digital AOP files for KOs,The thigh and tibial shell can integrate with and OP3 files for KAFOs and AFOs. Ifany conventional or vacuum suspension you have a scanning device, pleasesystem. This protocol must be followed as an call us for instructions on how tointimate fit is imperative for proper function submit a digital file by email toand acceptance by your patient. [email protected]. Complete your dynamic alignment asnecessary and finalize all adjustmentsthat need to be completed. You will castthe patient over the definitive socket.2. We recommend putting plastic wrap overyour patient’s entire prosthesis, shoe, pylon,adapters, gel liner, and suspension sleeve.3. Add a stockinette and a cut strip to theprosthesis. If you are ordering an anterior tibialshell, the cut strip MUST be on the posterior ofthe socket. If you are ordering a posterior calfshell, the cut strip MUST be on the anteriorof the socket. Cut strips on the same side,as the distal shell could compromise the fit.4. Use elastic plaster or hybrid castingtape only. Do not use standardplaster or fiberglass casting rolls.5. Wrap the cast from the four hole or distaladapter to three inches above the thigh shelllength. After you have wrapped the cast,you must stand the patient. The patientMUST stand in the same position that youcompleted your dynamic alignment.6. When the cast has hardened, mark theMTP, MPT and tibial crest on the OUTSIDE ofthe cast. This will help isolate proper kneecenter during modification and alignment.7. Draw a single line down your cut stripand add hash marks down this line.Remove your cast and secure withstaples to ensure proper alignment.8. Allow cast to fully dry beforeshipping in a durable box.72
A Fast, Accurate Townsend CCS & User-Friendly Alternative For Ordering Townsend takes great pride in being the only major orthopedic manufacturerTownsend’s Most Popular that still fabricates genuine custom knee braces from a hand-modified Custom Knee Braces. positive model of a patient’s leg. While Townsend welcomes the continued submission of casts, we know an increasing number of medical professionals are using alternative methods to reduce material, labor and shipping costs. The Custom Configuration System (CCS) is an exciting alternative to casting, complex measuring devices, and expensive digital leg scanners. The CCS makes it possible to use a cell phone camera (or digital camera) and the proprietary devices described in this brochure to take photos and measurements that can be transmitted by email to Townsend. Our fabrication team configures this information to accurately replicate the contours and dimensions of each patient’s leg. The CCS incorporates unique devices and processes that will be interesting and technically impressive to patients. Using this system, you can save time and money — and achieve the fit quality and patient satisfaction you demand. Eliminating the time it takes to ship Townsend a cast also means the brace can get into production and be completed several days faster. The CCS isn’t the first attempt by Townsend or other brace companies to use photos to make a custom knee brace. It is, however, a more sophisticated system for capturing leg images. Other manufacturers that use photos to make “custom” braces (that have flexible, semi-malleable shells) don’t require the level of detail Townsend needs to make a rigid custom brace. For carbon graphite Premier Series knee braces, our fabrication team uses the images and measurement to configure a metal model that accurately replicates the contours and dimensions of the patient’s leg. This model is utilized for vacuum forming the carbon graphite shells. For aircraft aluminum braces, the thigh and tibia shells are shaped to exactly to align with the medial and lateral borders of the entire leg. With this system, you can order Townsend’s most popular custom ligament and OA knee braces. A custom brace order form and the Custom Configuration Submission Form can be sent by email to: [email protected]. Order forms can also be faxed to 661.837.0613.Image Alignment Guide Tibial Contour Gauge Tape MeasureThis proprietary device features: This unique device captures Four leg circumference medial and lateral angles that measurements areA built-in level to help ensure the Townsend uses to accurately also required.device is correctly mounted/angled. contour the tibia shell. These measurementsA cylindrical Focal Angle Tube (in the — taken threecenter of the device) for achieving the and sevenideal camera angle. This tube has a inches above andslide mechanism for positioning the below knee center — are usedtube close to the side of the knee. to determine strap lengths and the size of undersleeves andA tape measure to ensure the photos brace covers.are taken from at least four feetfrom the Image Alignment Guide. 73
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Returns, Exchanges & CreditsPRODUCT RETURNSAny product being returned to Townsend Design for possible credit must be submitted with a Product Return Form andRMA #. The RMA # and return form can be requested by calling 800.432.3466. The product and completed form can bereturned at the customer's expense to: Townsend Design, 4615 Shepard Street, Bakersfield, CA 93313, within 45 daysfrom the date of purchase to be eligible for replacement or credit. After 45 days, the product is not eligible for credit.Because Townsend Design has no direct involvement in patient selection, brace fitting, insurance denials,patient education and/or patient compliance, the following guidelines have been established regarding productreturns. Based on the circumstances for the return, Townsend Design will determine if full or partial creditwill be granted, and/or if a restocking fee will be charged. Please refer to the specific policies, below.FAIR BUSINESS PRACTICESCustomers are responsible for providing Townsend Design with fair opportunity to resolve a problem by fixing,remaking or replacing a product. If Townsend is not provided this opportunity, or if the product is being returnedfor reasons that Townsend doesn’t control, it is less likely Townsend will issue a credit. Circumstances that reduceor eliminate eligibility for credit include but are not limited to: patient refused brace or never returned to pick it up;insurance denial; patient moved; patient died; patient decided to use a different product; patient decided to use adifferent provider; patient was dissatisfied with the look of the brace; or obvious misuse of the product by the patient.FORMAL REVIEW OF RETURNED PRODUCT & PRODUCT RETURN FORMWhen a product is returned, it is inspected and the Product Return Form is reviewed. TownsendDesign reserves the right to issue no credit or to charge all or a portion of the cost of fabricating andshipping a brace. Partial charges are generally based on a percentage of the original invoice.1) Custom Brace Returns: Because custom braces have been made for an individual user, areturned custom brace has no resale value to Townsend Design. As a result, credits are routinelyonly issued if the customer can demonstrate that Townsend bears some or all responsibilityfor the return (i.e. a fabrication or processing error, missed deadline, poor fit, etc.).2) Customized Brace Returns: Aluminum knee braces made from three measurements generally fall underthe same return policies as custom braces. Because “customized” braces are made from different sizedcomponents and include custom adjustments, these braces cannot be routinely returned to inventory andtherefore have no resale value to Townsend Design. As a result, there is a $75 fee to disassemble and discardcomponents. Full credit may only be issued if the customer can demonstrate that Townsend bears some or allof the responsibility for the return (i.e. a fabrication or processing error, missed deadline, poor fit, etc.).3) Pre-Sized Product Returns: To be eligible for full credit, OTS products (walkers, shoulder slings, ROMbraces, and standard size aluminum knee braces) must be returned in unused, pristine condition — unlessthe product return is due to a manufacturing or material defect. For an individual off-the-shelf product,there is routinely no restocking fee if the product can be returned to inventory and resold. Restocking feesapply if a customer is liquidating inventory and attempting to return multiple products at the same time.Restocking fees are routinely based on a percentage of the original purchase price of the product.RESOLUTION 751) Repair or Replacement: If a product fails to perform under normal use and conditions, TownsendDesign will repair or replace the brace according to our published warranties. Repair charges applyto products not covered under warranty or if the product is damaged by misuse or neglect.2) Exchanges Of Pre-Sized Products: Townsend Design may grant requests for standard size off-the-shelf product exchanges based on a customer’s need to replace the brace in a different size or color. Thecustomer is generally responsible for shipping charges, so long as the exchanged brace being returned hasnot been worn or damaged. Outdated models that cannot be resold are not eligible to be exchanged.3) Credits: Townsend Design does not issue refund checks to customers. Any approved credit is postedto the customer’s account and can be applied to outstanding invoices or future purchases.
THE THUASNE GROUP COMBINES INNOVATION AND CLINICAL RESEARCH TO PRODUCE THE HIGHEST UALITY MEDICAL PRODUCTS IN THE WORLD.OUR REPUTATION RESTS ON THE TIME AND EFFORT WE PUT INTO THE DESIGN ANDFUNCTION OF OUR PRODUCTS RESULTING IN THE BEST PATIENT EXPERIENCE AND OUTCOME. WE SET THE HIGHEST STANDARD IN THE PURSUIT OF UALITY. Business Hours Elizabeth Ducottet Calls from outside the USA7 a.m. - 4:30 p.m. Monday-Thursday President & Fifth Generation Owner 661.837.1795 (main line) 7 a.m. - 4:00 p.m. Friday 661.837.0613 (fax) Calls from the USA 800.432.3466 (main line) 800.798.2722 (toll-free fax)Townsend /Thuasne USA 4615 Shepard Street, Bakersfield, CA 93313 uinn/ThuasneUSA 1000 Calle Cordillera, SanClemente, CA 92673
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